Thousands of retailers gathered in the Big Apple for Retail’s BIG Show last week to learn about cutting-edge retail technologies and new market trends. During this event, on January 10, IBM announced a refresh of the IBM Retail Industry Framework. The refresh aligns the existing framework structure with the Smarter Planet Imperatives and incorporates technology from recent IBM acquisitions including Coremetrics, Sterling Commerce, Unica and Netezza. to help retailers deliver a smarter shopping experience and create smarter merchandising and supply networks by:
Providing real-time product recommendations to shoppers by combining Sterling Multi-Channel Selling and Coremetrics analytics capabilities.
Enabling precision marketing by combining Unica Campaign with WebSphere Commerce and Sterling Commerce order management capabilities.
Improving inventory planning and distribution and transportation network processes by integrating Ilog Optimization with real-time data from Sterling Selling and Fulfillment Suite.
This announcement represents the continued expansion of IBM's leading portfolio of industry solutions and frameworks to help companies capitalize on these new customer buying patterns. Industry frameworks provide a configurable platform to speed deployment of business solutions. IBM industry solutions and Industry Business Partner solutions build on the value provided by these industry frameworks to deliver a comprehensive, customized solution for each client.
For more information on the IBM Frameworks or for details on how IBM is helping retail and consumer products clients and Business Partners to make smarter, faster decisions, visit: http://www-935.ibm.com/services/us/gbs/bus/html/bcs_retail.html. To explore IBM and IBM Business Partners presence at NRF, visit the Retail Virtual Briefing Center http://events.unisfair.com/index.jsp?eid=556&seid=2403
I'm sure you've seen all the exciting coverage of the IBM Watson initiative. Watson will compete on Jeopardy! against the show’s two most successful and celebrated contestants – Ken Jennings and Brad Rutter -- and will air on February 14, 15 and 16, 2011.
Jeopardy! The IBM Watson Challenge provides an ideal opportunity for IBM to bring together key constituencies for the ultimate proof of concept in the form of hosted "watch events." Watson is indicative of how technology is helping to solve new kinds of industry and business problems, and how technology is being applied in a Smarter Planet to redefine what is possible for business and for the world at large.
IBM is hosting a special red carpet watch event for clients and partners: Jeopardy! The IBM Challenge. Come hear from an IBM Researcher, and get the insider’s view of Watson and its implications to business and society.
Client-Facing Jeopardy! Watch Events in 8 US cities:
Boston : February 16th from 6:30pm to 8:30 pm New York : February 15th and 16th from 6:00pm to 8:00 pm Atlanta: February 16th from 6:30pm to 8:30 pm Chicago: February 16th from 3:00pm to 5:00 pm Dallas : February 16th from 10:30am to 1:00 pm
Jeopardy! The IBM Challenge promises to be an epic battle – you won’t want to miss it!
Just click on the links above to register to one of the events scheduled in a city near you. You may want to register early to secure your spot!
Among all of the interesting bits of information from Lotusphere came word that Government Partner UnifiedEdge would be helping to keep the 100,000+ fans packed into Cowboys Stadium safe and secure during Super Bowl XLV
It turns out that we do, in fact, have an app for that.
Learn more at the Youtube link below, or at our Sametime blog
Youtube link to Unified Edge
Link to our sametime Blog
I found last night’s Jeapordy match to be absolutely riveting. Not only was it amazing to see the question answering capabilities of the Watson system, but watching Watson “think” via the answer panel was like being given a window into Watson’s brain, and into the future of how humans and computers will interact.
We often talk about the power of the ecosystem coming together to deliver results for customers that no one portion of the ecosystem could deliver alone. Watson is a great example of two parts of IBM's portion of the ecosystem coming together in a workload optimized system. Though the software behind Watson could have run on virtually any hardware, Watson’s performance and speed could be directly attributed to the software’s ability to exploit the POWER7 processor and systems architecture. In the world outside of the Jeapordy! studio this translates into offering better performance at a lower cost or, more simply put, doing more with less.
With this powerful platform as a base, it isn’t hard to imagine the ways that our ecosystem can offer workload optimized solutions that can quickly take raw information and turn it into insight.
Imagine if citizens could call a phone number and ask a simple question like “what benefits am I eligible for?”
Imagine if legal scholars could rely on a Watson-like system to review vast inventories of legal documents. Not only could the system survey the structured and unstructured data, it could make recommendations and provide supporting evidence for human users to leverage in “collaborating” with the system to uncover answers.
What examples do you see in your industry segments for applications of Watson-like technology?
As an aside, did anyone else find it interesting that Watson didn’t realize that the answer “The Twenties” was the same as the answer “The Nineteen Twenties”? For all of Watson’s sophisticated parsing of language, I was surprised that this one caused it trouble…
I'm looking forward to game 2 tonight.
IBM often describes itself as a "Globally Integrated Enterprise". What isn't mentioned as often is the fact that the Globally Integrated Enterprise is greatly extended by our partners. IBM works very hard at integrating our partners to drive better customer outcomes on a worldwide basis.
Today's case in point, Complex Medical Information Systems
a specialized IT company, and validated IBM Health Integration Framework partner, offering
a full range of software and hardware solutions and automation systems
development and implementation services to healthcare institutions. IBM
) announced today that multiple hospitals throughout Russia
have switched from paper-based medical systems to a new solution from
IBM and Complex Medical Information Systems
(C-MIS) to provide fast
electronic medical record exchange and unified access to many types of
healthcare data, allowing doctors and medical staff to share information
and access tests and lab results instantly to improve decision making.
See http://www.prnewswire.com/news-releases/russian-hospitals-digitize-medical-information-improve-access-to-patient-data-with-ibm-technology-113290579.html for an interesting story.
This should be fascinating.... the IBM POV with a good cross industry perspective to round out the event....
one-day workshops, Health Information in the Cloud: Business Strategy, Security &
Deployment, are designed for healthcare providers.
On March 15th in Charlotte, NC and March 21st in Chapel Hill, NC
top experts in cloud computing will discuss the technology and its place in the
healthcare industry with an audience of healthcare providers. Your
partners and their healthcare customers may be interested in attending.
The opening panel includes IBM’s top life sciences executive. You
can see the full
agenda here for both sessions.
Defining the Cloud, the Compliance
Implications for Health Care IT,
and the Benefits & Risks of a Cloud
E. Loren Buhle, Jr., PhD, Life Sciences Executive, IBM
Gunnar Hellekson, Chief Technology Strategist, Red Hat
Marlin Pohlman, PhD, Chief Governance Officer, EMC2
Chris Gough, Healthcare Solution Architect, Intel
Great example of how IBM + our partners are helping deliver real world outcomes for our customers. In this case, the location is Memphis, TN where the dedicated men and Womena of the Memphis PD have been able to reduce serious crime by 30% thanks to an analytics solution by IBM and Business Partner ESRI. See the full story here and share it with your customers! http://www.ibm.com/smarterplanet/us/en/leadership/memphispd/
In the city Memphis, violent crime was increasing at a rate of 2.5 percent, citizens were growing concerned and the police department faced frozen or shrinking budgets. Not only were resources stretched thin, but officers also spent hours in the office searching for crime-related information buried in spreadsheets and paper files. Without a more innovative way to increase the overall effectiveness of the department, officials struggled to predict, track, and respond swiftly to unfolding crime, and optimize limited resources and funds.
What makes it smarter?
If you are criminal, Memphis is not the place to be. This forward-thinking police department dramatically decreased criminal activity and increased conviction rates when it implemented an analytics solution with predictive modeling capabilities. With it, the department has unparalleled insight and visibility into criminal activity and crime trends as they are happening. Police have gained a huge advantage; specifically, the ability to identify and predict future crime hot spots. As such, the department can change tactics and redirect patrol resources as needed, to prevent crimes before they happen and catch more criminals in the act. For example, by identifying an increase in burglaries in a particular neighborhood, the department can—on short notice—dispatch officers to that area, on a particular day, at specific times. The solution also helps the department identify factors that may contribute to future crimes, such as abandoned housing.
What are the real business results?
Reduced serious crime by 30 percent
Reduced violent crime by 15 percent
Increased conviction rates fourfold, from 16 percent to nearly 70 percent
Realized 863 percent return on investment paid back in 2.7 months, with an average annual benefit of USD7,205,501
There is a great new podcast that has just been added to The Channel Happy Hour (http://channelhh.com/). In it Mike Riegel, Vice President Marketing, ISV and Developer Relations, discusses the channel opportunities around the IBM growth plays of Smarter Planet, Growth Markets, Cloud Computing and Business Analytics. Mike also addresses the new IBM Cloud Computing Specialty and IBM Industry Solution Specialty programs, highlighting ISV relationships in various industries. Among those mentioned was our own VirtualAgility, the first IBM business partner to receive the IBM Industry Solution Specialty designation. The Specialty is based on the Industry Framework construct and identifies partners who have industry framework validated solutions, revenue from both software and hardware and customer references. Download the podcast here from iTunes:
For more information on VirtualAgility's recent win with IBM for the Rio City Operations center click here
A very solid case could be made for the term "Cloud" to be added to the next edition of the Oxford English Dictionary. The term Cloud, referring to the benefits and approach associated with internet based computing, has long spread its wings beyond the vernacular of the IT industry for mainstream recognition amongst, well, most people at your next social gathering.
While consumer recognition of the benefit of cloud services is high, my experience visiting enterprise clients throughout Asia Pacific, is that many organizations continue to grapple with many questions. Those questions I would group into the following dimensions: security, performance and availability. There were others, but these were the most contentious in the minds of systems managers.
Answers were often demanded to questions addressing security: "how do I enjoy the cost reductions of incremental billing on a shared infrastructure whilst keeping my key workloads secure?". Oftentimes performance and availability was the issue: "can you guarantee the same latency and uptime as I currently have today from my internal IT team?".
In a development which I find personally exciting, today IBM announced IBM SmartCloud. Why is this a significant evolutionary step with regard to Cloud? Well, for the first time, enterprise clients will be able to select key characteristics of a public, private and hybrid cloud to match workload requirements. The critical element is that this can be done across five key dimensions:
· Security and isolation
· Availability and performance
· Technology platforms
· Management Support and Deployment
· Payment and Billing
This is a pivotal step forward because it is my opinion that this flexible approach addresses what I have heard client's speak at significant length about. How do I apply Cloud to my business? IBM SmartCloud is the vehicle.
IT Managers are now in the driver's seat. Erich Clementi, senior vice president, IBM Global Technology Services, had this to say: "The new IBM SmartCloud allows for the best of both worlds – the cost savings and scalability of a shared cloud environment plus the security, enterprise capabilities and support services of a private environment. In thousands of cloud engagements, we have discovered that enterprise client wants a choice of cloud deployment models that meet the requirements of their workloads and the demands of their business.”
I believe Erich has it right. Clients the world over need our help to illuminate the choice and control which now exists with regard to how flexibly "Cloud" can be deployed.
In the end, it's about our client's businesses, their strategic imperatives and their plans for a prosperous future. IBM SmartCloud offers our client's the control to deploy Cloud in a way that makes sense for their business.
IBM SmartCloud is currently being piloted with key clients around the world. Below you will find the full write-up, but don't hesitate to get in touch for more information.
From the NY Times on-line.... This addresses a solution from an IBM partner, Sonitor, although they weren't mentioned by name it certainly describes the scenario for a Sonitor - IBM solution. Read the article at http://opinionator.blogs.nytimes.com/2011/04/25/better-hand-washing-through-technology/?hp or excerpts below.
Why can’t hospitals get health care workers to wash their hands?
Hospitals in the United States enjoy access to running water.
Virtually all of them have alcohol-rub dispensers, hundreds of them, in
the hallways. Using one takes a few seconds. Yet health care workers
fail to wash hands a good percentage of the times they should. Doctors
are particularly bad.
A health care worker’s hands are the main route infections take to
move from one patient to another. One recent study of several intensive
care units — where the patients most vulnerable to infection reside —
showed that hands were washed on only one quarter of the necessary occasions....
... Enter technology. In the last year or two, several new ways to
promote hand-washing – all things that beep – have made their debut:
HyGreen, BioVigil, Patient Care Technology System’s Amelior 360 and
Proventix’s nGage are some of them, but there are others. Some are
spinoffs of systems widely used to track hospital equipment (this is how
hospitals can find a wheelchair when it is needed). All employ new
technology that can detect alcohol — which in hospitals is a component
not only of rubbing gel but also soap.
They work like this: every health care worker wears an electronic
badge. When she washes her hands or uses alcohol rub, a sensor at the
sink or dispenser or her own badge smells the alcohol and registers that
she has washed her hands. Another sensor near the patient detects when
her badge enters a room or the perimeter around a patient that the
hospital sets. If that badge shows that her hands were recently washed,
it displays a green light or something else the patient can see. If
she hasn’t washed, her hands, the badge says so and emits a signal to
remind her to do so. The sensor also sends this information to a
central data base. Information about the hand-washing practices of a
particular unit, shift or individual is instantly available....
What if the real-time sharing and exchange of widely dispersed patient information could significantly lower medical costs and improve healthcare to millions of uninsured, impoverished people?
A coalition of hospitals unifies patient records with an exemplary solution that slashes costs, enables unprecedented collaboration and transforms specialty healthcare for rural Americans.What was the situation?
After a devastating hurricane left 1.5 million poverty-line patients without healthcare facilities, a regional health sciences center instigated a partnership with 24 rural hospitals to improve access to specialty care across the region. The challenge, however, was significant: Because many of the region’s patients visited multiple medical facilities, medical histories were dispersed and fragmented. To realize the vision of providing remote patient evaluations via telemedicine, the center needed to link its member hospitals online and provide doctors with access to a single, aggregated view of a patient’s record—while keeping the original data in place and without risking security, privacy or confidentiality. What makes it Smarter?
As more and more healthcare providers seek to improve care and cut costs, creating alliances with other facilities presents an attractive solution as long as doctors can readily share and access dispersed patient medical records. With the help of IBM Business Partner CareFX, this alliance of hospitals deployed an innovative web portal solution that aggregates patients’ medical information such as lab results, prescribed medications and allergy information from across heterogeneous hospital information systems into a single view, without moving any data from its native applications. The solution makes it possible for doctors and specialists to collaborate remotely, identify trends in a patient’s health, make better clinical decisions and see discharge notes from other caregivers so that proper treatments and follow-up care can be provided. The system has profoundly affected costs saving the hospitals millions of dollars associated with duplicated or unnecessary testing, imaging and laboratory investigation.What were the real business results?
• Reduced duplicate testing by 93 percent at participating hospitals
• Shortened patient wait time to see specialists from weeks or months to 24 to 48 hours
• Saved significant costs associated with shorter hospital visits and reduced admissions
See the full story here: http://bit.ly/jg86Xy
IBM and OsiSoft smarter energy solution allows Eledia to enable customers to monitor energy usage in near real-time, to control consumption and reduce their carbon footprint.
What was the situation?
Edelia has launched a scalable pilot program to improve household energy management using advanced technology. Edelia envisions helping consumers reduce their energy consumption and costs, as well as enabling power companies to optimize energy production and expenses. As a result, Edelia aims at becoming the leader in Energy Management Services for mass market consumers with this strategic project.
What makes it smarter?
With the help of IBM Business Partner OsiSoft, Edelia has developed a new, complex energy consumption monitoring and management solution that benefits both consumers and operators. They can now deliver near real-time reports to consumers, sending alerts and making recommendations to consumers about their consumption habits to enable them to reduce their energy consumption. With the permission of consumers, automation of remote control service of the consumption of electrical equipment (including heating) is possible.
What are the real business results?
• Enables operators to manage peak consumption with load management operations, reducing consumer energy usage,
helping optimize power distribution
• Enables operators to avoid the provision of more costly forms of energy, thus reducing greenhouse gases and providing
economic savings to their consumers
See the full story here: http://bit.ly/kMBIvE
Great achievement for our first specialty partner, VirtualAgility. They have been selected as a finalist in the inaugural New England CIO Innovation Awards. The award recognizes those New England CIOs who exemplify excellence in driving innovation within their organization through the use of technology. The awards will be presented to chief information officers in five New England organizations during the inaugural New England CIO Innovation Summit, a one-day June conference focused on innovative use of information technology.
Congratulations to VirtualAgility!
Great opportunity for the Government ecosystem to learn more about the power of analytics.
The IBM Institute for Business Value (IBV) surveyed over 100 public sector leaders, from governmental organizations, non-profit, and non-government organizations worldwide to help organizations understand the opportunity to leverage the information explosion for better decisions and actions relevant to the public sector context. On May 17th from 10:30 a.m. - 12:00 p.m. EDT, we will host a virtual event to review the study results and learn how other government leaders are using analytics to achieve and/or influence outcomes in their organizations.
Register here: http://events.unisfair.com/index.jsp?eid=556&seid=17847
RuggedCom achieves fourth IBM SAFE (Solution Architecture for Energy and Utilities) validated solution!
RuggedCom today announced their fourth SAFE validated solution with IBM: RuggedMAX. RuggedCom designs and manufactures Rugged communications equipment for harsh electrical and climatic environments.
SAFE is IBM’s standards-based industry software platform and business partner validation program that enables utility companies to operate more efficiently and accelerate the development of their smart utility solutions. A part of the IBM Smarter Planet strategy, the Solution Architecture for Energy and Utilities Framework (SAFE) brings the capabilities of IBM software to power solutions across all areas of a utility company, including plant operations, smart meters and personal utility management.
RuggedMAX, a high-performance, long range, secure family of products designed to extend IP networks over large distances to fixed and mobile users, joins RuggedSwitch, RuggedAir and RuggedServer in a quartet of IBM SAFE validated solutions.
The RuggedCom solutions integrated with IBM Tivoli Software are RuggedSwitch, Rugged Air and RuggedServer Smart Monitoring with Tivoli OMNIbus and Network Manager. It consists of event and alarm management, root-cause analysis, automated discovery, topology visualization and automated maintenance. Tivoli Netcool/OMNIbus and Tivoli Network Manager monitor all events and alarms generated by RuggedCom devices in the communications network permitting quick root cause analysis of faults.
The joint RuggedCom and IBM proposition increases network performance and availability by comprehensive network management and real-time visualization of physical and logical connectivity. The principal benefit of this solution is enhanced monitoring and control capabilities for the electrical utility.
Congratulations RuggedCom on your fourth IBM SAFE validation!