Best Practices from Current Customers Achieving Maximum Return on Investment through BPM
Model and Simulate the Process in the "blue print" phase
Start with a modeling tool, so you can document business processes and then simulate them to see how they might improve productivity before rolling them out to customers.
Create services with business & IT linkage
Develop a common language for business processes by allowing both business & IT to collaborate. Companies who create planning committees of both IT and business leaders to plan automating processes, typically have shorter deployment times.
Create flexible processes by deploying BPM on a dynamic SOA Platform
Integrate People, Process, & Information Services into a single SOA environment.
Modify processes on the fly with "business rules" capability.
Achieve real-time visibility into processes : Manage your business with dashboards so you can check performance metrics at a glance and see where slowdowns are occurring.
Scorecards: Set-up Key Performance Indicators (KPIs) for business units. End the "blame game." If you can measure your processes, then you can effectively manage them without playing guessing games.
Collaboration : Work with teams to resolve situations. If you can share information about how processes are performing, you'll be better able to collaborate with your co-workers and resolve any issues that occur.
Business Alerts : Set-up alerts so you can receive notification of situations that require response and make immediate corrections to slow response times.
Reports & Analyses: Understand trends by combining real-time performance and historical information. Track process performance as it happens, and over time, so you can continuously make improvements.
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