Best Practices from Current Customers Achieving Maximum Return on Investment through BPM
Model and Simulate the Process in the "blue print" phase
Start with a modeling tool, so you can document business processes and then simulate them to see how they might improve productivity before rolling them out to customers.
Create services with business & IT linkage
Develop a common language for business processes by allowing both business & IT to collaborate. Companies who create planning committees of both IT and business leaders to plan automating processes, typically have shorter deployment times.
Create flexible processes by deploying BPM on a dynamic SOA Platform
Integrate People, Process, & Information Services into a single SOA environment.
Modify processes on the fly with "business rules" capability.
Achieve real-time visibility into processes : Manage your business with dashboards so you can check performance metrics at a glance and see where slowdowns are occurring.
Scorecards: Set-up Key Performance Indicators (KPIs) for business units. End the "blame game." If you can measure your processes, then you can effectively manage them without playing guessing games.
Collaboration : Work with teams to resolve situations. If you can share information about how processes are performing, you'll be better able to collaborate with your co-workers and resolve any issues that occur.
Business Alerts : Set-up alerts so you can receive notification of situations that require response and make immediate corrections to slow response times.
Reports & Analyses: Understand trends by combining real-time performance and historical information. Track process performance as it happens, and over time, so you can continuously make improvements.
Please add your tips for maximizing business processes by commenting on this thread!