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Pat_OC Tags: problem support sr process submission ticket esupport portal electronic online ibm video electronic_support request pmr service 9,877 Views
Video: IBM Service Request streamlined problem submission process These videos demonstrate how to use IBM Service Request (or SR) to open a problem online with IBM Support. You may access SR through the IBM Support Portal . ...
from Blog: IBM Electronic Support CommunityModified on by Andrew McCarl (IBM)