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JohnCrawfordIBM Tags: enablement smartcloud crawford new release ibm control sccd desk 1,407 Views
IBM updates SmartCloud Control Desk: Usability, delivery and name change by John Crawford The updated SmartCloud Control Desk is not your grandfather’s help desk ticketing system. By the way, was your grandad a rocket scientist who minored...
from Blog: A View From The CloudModified on by JohnCrawfordIBM
JohnCrawfordIBM Tags: tivoli labs ibm provisioning pulse crawford enablement smartcloud exercises 2,299 Views
Pulse Labs behind the scenes Developing lab exercises is an iterative process; Constant testing and updates result in a positive user experience by John Crawford This article will focus on the process of developing...
from Blog: A View From The Cloud