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Social media can be a very powerful and effective tool when used properly. Unfortunately, social media can cause problems. Some problems caused by social media include employees sharing to much information, loss of confidential or proprietary information, increase exposure to litigation, and violation of regulatory rules. These problems can be overcome by following some important recommendations. Creating a global cooperate communication plan can give employees guidelines on how to exactly use social media tools. It will also make employees think more about what they are posting. If they aren’t following the guidelines then shouldn’t post it. In addition to this employees should be educated and trained how to use social media. For more information on how to use social media safely navigate to the following website, http://www.symantec.com/resources/articles/article.jsp?aid=20111031_education_and_training.