Back from Montana: iPhone awaits
Not much to say given that David Pogue, Walter Mossberg and even USA today reviewed favorably this device. My hope is that other carriers (Apple is partnered with AT&T) and other device manufacturers will follow Apple's lead in providing easy to use, reliable, upgradable, and useful mobile computing devices. North Americans are far behind our colleagues in Europe and Asia in the adoption of mobile devices for web browsing and convenient commerical transactions.
A personal desire of mine is that the stampede to the iPhone might improve customer service across all carriers. In the past 3 weeks my run of bad luck with my telecom provider included not being able to purchase a replacement battery because my 16 month old phone is no longer in their sales inventory and the temporary discontinuation of my cell service for lack of payment by me (so I was told). Truth discovered is that my cell bill was suddenly being mailed to the wrong address in another state. Incredibly, my other two bills from this carrier continued to arrive at the proper address)
We all have some version of such a story. Let's hope that the iPhone can provide the energy and foresight to return American telecom to its once proud and inventive days. Here's hoping that Apple takes on the airline business next. cperrien