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New integrations available with SmartCloud Control Desk 7.5.1.1
The release of SmartCloud Control Desk 7.5.1.1 has opened the door wider to integrations made possible by Open Services for Lifecycle Collaboration (OSLC). In a nutshell, you could improve the response time to resolve incidents and reduce the costs of problem support by being able to view data -- while in SCCD -- on your assets and configuration items from other IT products such as IBM Tivoli Monitoring and IBM Tivoli Application Dependency Discovery Manager. Or by monitoring events on your configuration items from IBM Tivoli... [More]
Tags: smartcloud omnibus itsm ui_preview itm smartcloudcontroldesk integration taddm oslc sccd |
[Tutorials] Enable CMS Menus for launching in context data from TADDM to CCMDB
On CCMDB 7.2.1 it is
possible to configure Context Menu Service to launch CI and Actual CI
data from TADDM 7.2.1. In this example, Maximo database will be used to hold information for the Data Integration Service and Context Menu Service. During CCMDB 7.2.1
installation in the panel "Data Integration Services and Context
Menu Service Deployment Option", choose the 1st option: Deploy
data integration and context menu services into the same database
that you created for the product On CCMDB 7.2.1, confirm
that the hostname... [More]
Tags: launch-in-context taddm dis data integration ccmdb cms |
Free! IBM Education Assistant flash modules for Tivoli Application Dependency Discovery Manager |
July, 2012 - TADDM Customer Support Technical Information Newsletter
Welcome to the Tivoli Application Dependency Discovery Manager technical
support information newsletter. This communication is designed to help
you derive maximum value from your Tivoli Application Dependency
Discovery Manager software by providing the most up-to-date technical
information, answers to frequently asked questions, and links to other
key information. Please take a moment to read through the materials
provided below. We are confident that you will find these resources
helpful and informative. Click here to see... [More]
Tags: newsletters resolution help dependency problem taddm manager discovery application addm faqs |
New ISM Library Solution for importing CIs into Live Service Manager (TLSM)
This solution allows TLSM (Tivoli Live Service Manager) users to import CIs (Configuration Items) discovered by TADDM (Tivoli Application Dependency Discovery Manager) into Authorized CIs. This can be useful in simplified scenarios where the full actual CI promotion to authorized process is not desired. This particular implementation uses TDI (Tivoli Directory Integrator) for exporting TADDM CIs into a csv file and then uses TLSM Quick Configuration Application to import csv's into Authorized CIs. We are considering including this type of... [More]
Tags: tlsm import taddm ci |
Integrated IBM Service Management scenario involving TSRM, CCMDB and TADDM Seminar
If you are not familiar with the Tivoli Technical Enablement Support Technical Exchange seminars, check out the website: Tivoli Support Technical Exchange (STE) Customers and Business Partners can attend these free seminars, where technical experts share their knowledge about Tivoli products. This month there is an event pertinent to the Process Automation community you should check out. 07/12 2 Hours Integrated IBM Service Management scenario involving TSRM, CCMDB and TADDM Live Event -... [More]
Tags: taddm integration ism tsrm ccmdb |
