1. About this tutorial 1.1.
Introduction Service Request Manager version 7.2.1 and above introduced an
application that provided the functionality of sending a mandatory survey to a
specified user or role in Maximo. This application includes the features for
creating, sending, viewing results and modifying surveys. While the content provided with Service Request Manager 7.2.1 is
targeted mainly at sending surveys based on Service Desk applications such as
Incidents or Service Requests, it can be customized to be sent... [More]