Hi Everyone,   Welcome to Useful Tiny Little Things, a series of topics that I will publish in the Process Automation blog. My name is Leandro Cassa and I work at IBM as the CCMDB Level 3 support team leader. The purpose of this series is to provide useful simple things that we sometimes have no idea exist. These tips apply to CCMDB, Tivoli Asset Management for IT, Service Request Manager, and other products based on Tivoli's process automation engine.   Hope you enjoy, and I hope this helps you take more advantage of the great amount of... [More]

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