Don't miss these IT Service Management events at IBM Pulse today (Tuesday, March 6). All events take place in Room 112.
||Strategy for what's next in Service management||IBM &
||Using Accelerators to Take ITIL Best Practices from Plan to Real Service Delivery||Icaro (BP)||Laerte Sabino|
||How Pirean's SMBus Solution Enables Easy Migration to IBM Tivoli Service Request Manager with Zero Downtime and Minimal Risk||Pirean (BP)||Andy Bentley|
||How Intesa Sanpaolo Successfully Transformed Their Change and Configuration Management Processes Using CCMDB||Intesa Sanpaolo||Serio Rubinetti/
||Cisco's Approach and Key Learning on Fixed Assets Management||Cisco||Maryanne Flynn|
||(Birds of a Feather) Customer Experiences with IBM SmartCloud Control Desk||IBM||Rich Johnston|