Tivoli Service Request Manager 7.2.1 Solutions Application - Considerations for Internet Explorer version 6
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IE6 bug that is fixed in IE7 and above.
This bug can manifest itself in the Tivoli Service Request Manager Solutions application when Rich Text Editor is enabled.
Ideally, due to the many existent bugs in IE6, we recommend upgrading to version 7 or 8, but if that is not possible, to circumvent the problem, turn off compression of images and executable libraries for the IE6 browser (compressing only html text). For more details, see this tech note.