There are many different types of users who access a Configuration Management database (CMDB) for information about configuration items (CIs). There are power users like a Configuration Librarian or a Configuration Manager. But there are also a number of casual users (or infrequent users) of a CMDB tool. To support casual users, like CI Owners, we have created the Simplified CI Views package. This can be installed on top of the CCMDB product, and provides simplified, integrated CI views for the CI owner. The underlying data is still stored in the Common Data Model format - its just an improvement in the presentation layer. This has been done through configuration - so it can be tailored to a customer's data model through configuration only (i.e. without having to write java code).
This Simplified CI Views Pack
is now available on the Integrated Service Management Library (formerly known as OPAL).