Integrating Operations Management (TSRM) and Development (RTC) using OSLC
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We recently delivered such an integration using OSLC (Open Services for Lifecycle Collaboration) to loosely couple IBM Tivoli Service Request Manager to Rational Team Concert.
OSLC tackles the problem of point-to-point integrations by providing a new approach focused on loosely coupled integration:
Currently, this integration operates in a single direction, from Service Request Manager to Rational Team Concert. Additional enhancement for this integration are planned for the future.
The existing ISM Library solution: http
provides the following capabilities:
1. Allow Service Request Manager to discover Rational Team Concert services.
2. Allow Service Request Manager to access OSLC based delegated UI “picker” windows from Rational Team Concert to create or choose existing defects.
3. Create an OSLC relationship on the Problem Ticket to the Rational Team Concert defect.
4. Provide a mechanism for viewing the status or details of an Rational Team Concert defect from Service Request Manager using the delegated UI.
This video provides you a view into the initial configuration and usage of this feature.