Have you heard about the IBM SmartCloud Control Desk? Sure, you probably read our announcement on this blog. But did you know you could use it to get 12 ITIL processes up and running in your environment in 30 minutes?
Desk is available in a broad set of
affordable deployment options—including traditional on-premise install, Virtual
Machine Image, SaaS, and Strategic
Outsourcing—SmartCloud Control Desk comes with the added benefit of allowing
you to quickly and efficiently move from one deployment model to another as
your business needs change. That 30 minutes? That's the average amount of time our customers and business partners have experienced in the deployment of our pre-configured virtual machine image. If you'd rather go with a SaaS or a traditional on-premise deployment, they can also be deployed very rapidly. All of our deployment options utilize the same underlying code, so the choice is really yours.
In addition to the rapid deployment and flexibility in delivery models, another great thing is that you can start with a subset of SmartCloud Control Desk’s capabilities and
add others as you change and grow—all in one intelligent, unified solution. So if you want to start with a solution for replacing an aging service desk and later leverage the change or asset management modules, you've already got the solution in place.