New web based system for CICS TS customer requirements!
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IBM is now using a considerably more open and transparent requirements system for CICS Transaction Server enhancement requests. Everybody can now submit and track their CICS TS requirements directly thorough this new web based system. The new system is called the “Request for Enhancement” system – or RFE – and is located on the developerWorks RFE site at the following link:
RFE has a lot of new capability that should benefit everybody out there working with CICS TS, as well as everybody here in Hursley who spend our days working on it. Customers can now directly create new requirements, and view, comment and vote on other requirements. That information comes through directly to us in the lab, where we can respond straight back with comments and questions about those requirements.
The first CICS TS requirement that was raised in the new system was a no-charge ‘try before you buy’ edition of the latest CICS TS releases. If you want to learn more about that idea, why not test out this new requirements tool by going to the following link and looking at the submission. If you have any comments, or would like to vote for us to deliver it, please join in!
Don’t worry if you currently have open requirements in our existing FITS system, or if you have perhaps submitted them via a recent survey, etc. We are continually reviewing all those requirements. However, if you would like to be a bit more more pro-active, then please feel free to go in and resubmit them (or indeed, add any new requirements) into this new RFE tool. We can’t promise to deliver everything you ask for, but we can assure you that we will respond in a timely manner, and that you will be able to interact with us and track the progress of your requirements though this new tool.
This is an exiting opportunity for all of us, and we are looking forward to using this new technology to have some interesting conversations with you all.
Cheers, Andy (CICS TS Product Manager)