IBM - Oracle Joint Case Study (Faysal Bank, Pakistan)
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Faysal Bank, Pakistan Shortens Loan Request Turnaround by 25%, Triples Number of Debit Cards Activated Each Month.
“We now have a strong relationship with the team and are very happy with the communication and collaboration processes we have developed. We see IBM as a true technology and business partner.” - Waqas Anis, Head of CRM, Faysal Bank Ltd.
Faysal Bank considered several other customer relationship management products in the market, but decided to upgrade to Oracle’s Siebel Customer Relationship Management 8.1 (Siebel CRM) so it could take full advantage of the...