The Birth of Our Blog
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Although we've been planning this blog for about 9 months now, our manager Kelly will be the first to tell you that you never know quite what to expect in the end. We have been microblogging on Twitter for a while now, but both the WebSphere and CICS support teams here at IBM felt that you deserved to hear more from us - and we're finally ready to deliver!
So from now on, our readers can look forward to a blog on the hottest topics in support that affect you. In particular, we're hoping to hear your questions, comments, and concerns so that we can learn how to help you better.
Now, one minor clarification: WebSphere and CICS have many individual products, so for the purposes of this blog, we will be focusing on some key areas, specifically the following (and maybe a few more):
If you would like to see a blog from a product not listed here, then let us know by leaving a comment below.
Stay tuned for updates, and remember, we would love to hear from you, so all ideas and feedback are always welcome here!