Social business is a new method of communicating with and interacting with their customers. Companies can now globally promote their products, services and events while getting constant feedback from current and potential customers. Industries that are using this new method include retail companies, tech-based companies, grocery stores, electronics stores, etc. The use of social business is growing rapidly and more and more companies are implementing it at their company, large or small.
So you’re probably asking why companies should invest the time, talent and money in social business. What we found is that social business allows for more personal communication with customers and it reaches a bigger audience.
To learn more, check out these videos