Overview I see a lot of clients who are always asking for updating user status based on their status in Active Directory (AD). While this functionality does not come with base Maximo, it can be accomplished by using a method that involves adding a custom (meaning not in Maximo by default) attribute to Maximo that pulls the status directly from the field in AD that tracks user status. After adding the attribute to Maximo, we can pull the data from AD via the VMMSYNC or LDAPSYNC, and then once we have the information, we can use an escalation to... [More]
Can we change the maxadmin, maxreg and mxintadmin username ? That's not a recommendation that we can give you. What happens is that once you change those usernames in your Maximo environment users will be already created, and Maximo installation process will probably fail with the following error message: Error: CTGIN2080E: Process automation engine database configuration failed. The recommendation in this case, is that you do NOT change the username info for those users while installing Maximo. Thanks and Good luck!
Have you tried report downtime in Workorder Tracking application and the hours field was not accepting the correct downtime or not displaying the correct downtime? Today I have a tip about that. Unlike Person records, Asset records do not contain a field to specify the Asset's time zone. So, when the Asset's Calendar and Shift are evaluated to calculate downtime, that evaluation must assume that the Calendar and Shift have been entered to describe the Asset's available hours in the database server's time zone. For... [More]
I would like to share an example of how to use the Service Contract. because I have not found many examples about it. You can create a service contract with the total cost $ 58,080.00 You could create a service line or a standard service line (Service Items application) Still in Draft status, you can manage the payment, I mean; you can schedule payments as follows: 44 weeks would be approximately 10 months, so I put as a payment period from Feb 01 to Dec 05 Approve the Contract So you will have 10 invoices $5808.00 but you... [More]
Maximo users have the ability to change password or reset it, where Maximo will send you an email notification with the password info for the user. However, some people have asked for a way to provide a notification that goes out to new users after their User account has been created that includes both their Username and Password. In the Communication Template you are able to include the username, but when you try to reference the user's password, it shows up as empty in the message. So, is there a way to include... [More]
I'm wondering if you ever had to create security privileges to prevent users from deleting attachments in Maximo records. Obviously, you will not want all the users from Maximo to delete the records, so it will be configured by Security Groups. To prevent the users from Add a File to a record you have to revoke access to Create/Save records for this application . However, to prevent them to delete it , you will have to create a security restriction and add to the "View Attachments" dialog. Since this is a common... [More]
When you try to delete or remove tasks from a work order already saved, the following error message is displayed: "BMXAA0029E - You are not authorized to perform this action for this record. Contact your system administrator to request changes to your authorization." You probably should not have permission to delete records in one or more security groups Steps to reproduce the problem: 1) Create security group "GROUP_A" “Independent of Other Groups?”- Checked Site:... [More]
Do you want a silent installation for IFIX using imcl command? Here is the right channel! But what is a silent instalation? Silent installation is when do you want install the Maximo Asset Management but you don't use the launchpad, you use commands lines, in this case imcl commands More details here: https://www.ibm.com/support/knowledgecenter/SSPJLC_7.5.1/com.ibm.mam.inswas.doc/install/c_ccmdb_ccmdbinstallsilent.html So now you know how to install Maximo with imcl commands, but how about the IFIX installation? Ok, I can help you... [More]
Following up from last week's post! Part 4. Deploy Maximo Asset Management 7.6.0 1. (Oracle database and Microsoft SQL Server only) Create a Maximo database following the instructions in the Installation guide. 2. Launch the Configuration Tool. 3. Click on Define Deployment Environment. a. For database type, select the type of database you are installing Maximo to. (In this example, I am using Oracle Database 12c.) b. for Define the Deployment Manager Server host, select WebLogic c. If you wish,... [More]
Please use the following example http://IPadress:port/maxrest/rest/mbo/po/64?&_lid=maxadmin&_lpwd=maxadmin&_urs=1 The first key element is &_urs=1 ,the second is the only MBO should be used and the third the UID should be included in a path /mbo/po/64
DB2 Cost Base Optimizer in AN algorithm that identifies the quickest access path to the data based on information stored in DB2 Catalog. Maximo SQL’s are dynamic that means that path is evaluated before execution for each stamen being executed and every time the statement runs. So, it is time consuming and expensive ( CPU) procedure. I many cases using REOPT(ONCE) could improve maximo performance. This option tells the Optimizer to calculate the access path only once upon first execution of the statement. Steps to take... [More]
Following up from yesterday's post , let's set up the JMS Queues. 1. Persistent Stores a. Log into the Admin Server b. Click Lock & Edit c. On the left-hand side, go to Services > Persistent Stores From the New popup, select Create FileStore and enter the following information: Name: sqinstore Target: maximoserver Directory: C:\Oracle\Filestore (or the location of your choice) Click OK From the New popup, select Create FileStore and enter the... [More]
We have had some customers ask if MS Office 2016 supported with Maximo 7.5.x and 7.6.x? . Short answer, MS Office 2016 is currently not supported as it has not been fully tested with Maximo. However, if you really still want to use MS Office 2016, you will notice some of the functions in Maximo such as the download list will not work nicely and not allow you to open it like previously. You may get errors like this, when trying to open the downloaded list from Maximo in Excel.. This is because with MS office 2016, a feature called Extension... [More]
For those who tuned in yesterday, hello again! For those just joining us, take a look at that post to catch up . Note: Because this entry was too short, I updated this entry to including configuring WebLogic configuration for Maximo. A. Creating a WebLogic Domain 1. Start Configuration Wizard C:\Oracle\Middleware\Oracle_Home\wlserver_12.1\common\bin\config.exe 2. Create Domain Change domain name to maximoserver. Click Next. 3. Templates Keep only Basic WebLogic Server Domain -... [More]
Welcome to another of my multi-parters! This one will be somewhat complex. Not Maximo installation, but, of course, the order of installation. There are five parts: Part 1. WebLogic installation done. Part 1.5 Install Maximo Asset Management 7.6.0 done. Part 2. Configure WebLogic Part 3. Create JMS and email listener queues Part 4. Configure Maximo Asset Management 7.6.0 Part 5. Deploy the Maximo ear files to WebLogic Parts 1 and 1.5 are below, nice and short. Since IBM includes WebSphere 126.96.36.199 with Maximo 7.6, the... [More]
Trouble rendering Microsoft Office attachments in Maximo, selecting attached filed to open. You may face a scenario where when opening an attachment for a work order that is Word or Excel, it opens in the browser which does not render it correctly. These attachments used to open outside of the browser in the correct Microsoft Office application and render correctly. Picture this scenario : As an overview, Maximo users open a work order, select an attachment to open, and it opens in the... [More]
Have you experienced a scenario where some crontasks or escalations do not appear to be running, while other records are running normally? Sometimes the recommendation to solve a problem with a crontask or escalation is to remove the records from the TASKSCHEDULER table. The TASKSCHEDULER table is used by Maximo to control the schedule of cron jobs (escalations and crontasks) . Before a crontask or escalation runs, Maximo gets the last run information from TASKSCHEDULER table. If no information is found, it will... [More]
And then you are working with your Maximo environment database, and decide to run the following query in the database : SELECT count(distinct(maxuser.userid)) user_count, applicationauth.app, maxapps.description, ml.module, ml.description module_description FROM applicationauth INNER JOIN maxmenu ON applicationauth.app=maxmenu.keyvalue INNER JOIN groupuser ON applicationauth.groupname=groupuser.groupname INNER JOIN maxuser ON groupuser.userid=maxuser.userid INNER JOIN maxapps ON... [More]
Have you ever wondered if it's possible to see the children Asset attachments also in the parent Asset? If so, you have to follow this steps. For you to be able to see the children attachments in the parent asset you have to add a where clause to the relationship. Please do the following steps: 1. Go to Database Configuration application 2. Bring up ASSET object 3. Select the Relationships tab and filter by DOCLINKS 4. Add the following to the end of the relationhip: or (ownertable = 'ASSET' and ownerid in (select... [More]
When a person's Locale is set to RU, the History flag and all Yes/No flags in the system are displayed as question marks in the Advanced Search screen in applications. When locale is set to RU, there are two System Properties that must be set. 1. Go to System Properties application. 2. Find the "setting.YES_RU" property. 3. Set the global value as image below. 4. Find the "setting.NO_RU" property. 5. Set the global value as image below. 6. Do a Live Refresh.
If you experience a scenario where you cannot view or edit Long Description fields in Maximo, the icons are greyed out and you cannot add any text to this any long description field you could be having a bad day or there some configuration issue needs adjustment. Many of your records have a long description, but you cannot see them. What could be happening ? Well, there are some suggestions you can try. Let's take as an example the Assets application. Follow these steps : 1. Go Application Designer app, and... [More]
For those of you not yet familiar with our free (Yes, FREE!) modular Maximo education - I would definitely say 'go and check it out'! Our courses have been designed to keep you up to date on the latest features in your IBM IoT solutions. They also include best practices and practical simulations. We currently have 17 Maximo related sessions, ranging from "Maximo 7.6 - Introduction and Overview" to "7.6 - Corrective Maintenance Work", to "Maximo 7.6 - Infrastructure and Implementation Certification... [More]
Just wanted to let everyone know that we posted the integration-related materials from the conference on the MIF wiki page https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20Maximo%20Asset%20Management/page/Integration%20Framework Scroll down to the bottom of the Integration Topics list - you will find a link to a .zip file that contains presentation/lab materials. Additionally you will find links in the Topics list for documentation on the JSON API and the Federated Resource that we covered in two of the MIF... [More]
Recently I have had a few clients inquire about the possible values for Login Tracking in Maximo and what they mean. So here is a summary of the possible values. For the Attempt Result in Login Tracking (Logintracking.AttemptResult), here are the following possibilities and their meaning: FAILED -- Failed login or electronic signature authentication attempt. LOGIN -- Successful user login. LOGOUT -- User logout. SYSLOGOUT-- Session timed out by Maximo... [More]
How do you add a secondary language to your Maximo 7.6 environment? 1) Using Tivoli Process Automation Suite Configuation Tool Usually, the easiest most straight forward method. Under Deployment Options section, choose the option to 'Add additional languages' and simply go through the screen to have this installed. 2) Using command line interface However, at times, do you have restrictions with using a browser or GUI to perform certain configuration actions for Maximo 7.6.? Alternatively, you can perform the same configuration by using... [More]
With the release of Maximo 188.8.131.52 a new JSON API is available. You can find information here: https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20Maximo%20Asset%20Management/page/Maximo%20JSON%20API Moving forward, we will be supporting the JSON API. We will no longer be enhancing the REST or OSLC API's.
According to our latest Product Configuration Matrix , Maximo 7.6 adds supports Google Chrome 37, and Maximo 184.108.40.206 supports Microsoft's new Edge browser, in addition to Microsoft Internet Explorer and Mozilla Firefox. These support statements require some clarification. To use Maximo applications that use applets (for example, Scheduler or Workflow Designer), you have to install a JRE or JDK, and enable the Java applet in your browser. This is usually done by downloading the JRE from Oracle and... [More]
Hi, If you want to disable 'Delete Row' button in the 'View Attachments dialog' depending on the workorder's status, you can follow below idea. At first, 'View Attachments dialog' definition is existed in library.xml because this dialog is used commonly for some applications. So, if you want to limit the scope for only WOTRACK application, you may need to have own 'View Attachments dialog' definition in WOTRACK application. Requirement : 'Delete buttion' is shown only when... [More]
This error has an error code SQLCODE=-964, SQLSTATE=57011, DRIVER=4.11.69." and means the space issue with db2 logs due to large number of transactions. To overcome the problem , please run the fallowing statements changing to number specified is usually sufficient enough for medium work load db2 UPDATE DB CFG FOR <DBNAME> USING LOGSECOND 80; db2 UPDATE DB CFG FOR <DBNAME> USING LOGPRIMARY 120; db2 UPDATE DB CFG FOR <DBNAME> USING LOGFILSIZ 4096; DB2STOP ; DB2START; Please take in configuration that... [More]
It is important to have maximo db2 database to run in ARCHIVE mode in Production environments. This configuration will allow the Roll Forward recovery option and and restore the database to the closest possible point in time before the crash. To use this future , please run db2 update db configuration for maxdb76 using logarchmeth1 disk: \\m1maxdb\c:\db2_backups\db2_logs ; Note: the disk: \\m1maxdb\c:\db2_backups\db2_logs sample path on windows OS , change it to the location you would like to have the logs saved.