Finally someday, while working with Maximo 7 version you decide that you would like to have information from a workorder to be copied over the asset record and you are not sure how to do that, or why the crossover field that you created is not working. Well, I hope that's not bad news for you but it will work in one way, not on the other. Let me explain : if you want to write the value from a field in ASSET to a field in WORKORDER, you will need to set up a crossover domain. However, there is no way to crossover... [More]
Have you asked yourself whether there is any property in Maximo 7.6 to control the refresh the data on the screen after a launch point executed? Some people asked the same question, so, it's not just you. Sometimes you experience the scenario where after a launch point automation script executed, the screen does not refresh the data immediately in the Maximo UI fields. It is about 10 second delay that it takes to correct the data in the fields involved. One thing that we could recommend you to check is a system... [More]
Some customers recently upgraded from Maximo 7.1 to Maximo 7.5 version and discovered that they are not able to view or edit Long Descriptions field. This may happen even if you have users attached to a security group which gives them full access to the Work Order Tracking application. Those users are able to create and modify work orders but they are not able to modify the work order's long description. It is read-only. You also have a group set up (MAXADMIN) that has full privileges for everything in Maximo including... [More]
Your session will time out in 60 seconds That is the message that not many people love to see when you are not working on a Maximo window for a moment and the process that you are testing is still not finished. By default, client sessions are timed out after 30 minutes of inactivity. You are lucky that t here is a way to disable that. ;-) That would be possible if you configure the timeout setting to a negative value, such as -1. This following instructions outlines the steps to change the timeout... [More]
When you are in Maximo applications and perform a simple query for data, you will notice that the standard query where clause for the applications use the historyflag variable set to 0 by default. Why? - because the default query that includes the 'historyflag = 0' is hardcoded into the Maximo applications There is not a system setting or system property that can be configured for this. The old and history records are not selected in a fetch records action, to avoid performance issues. As a... [More]
How would you find out what is the source record information from a duplicated record in Maximo ? Correct, Maximo does not offer that specific functionality in the current versions yet, however, you can achieve that by using the existing configuration resources. When you duplicate a record, the new record is just that, a 'new' record. When this action is performed, some of the field are intentionally wiped from Maximo. In the meantime, a workaround that can you with that is to use the Database... [More]
When you are creating users in Maximo 7, you may realize that Maximo needs a user email address in order for you to save the record. Out of the box, Maximo requires that you set the password and email it to the user. Of course some administrators may think that it is required to configure the SMTP in Maximo in order to do this. But... what if you don’t want to email the passwords to the user? or if they don’t even own an email address? Some users would like the "E-mail Password to... [More]
Whe you press Enter after specifying data in a table row in Maximo, a new line is created in applications. (For example, when adding new rows in a Work Order Tracking plans tab, Services subtab , or, when adding tasks to a workorder, etc...). You just press the ENTER key on the Description field from a line and then a second line appeared, and so on... third line as well.. This is caused by a system property which is called webclient.defaultbutton. This property applies to users who press Enter after they... [More]
When you see the values from the lookups breaking in multiple lines even if the lookup column length has enough space or room for the full value, one way to get rid of this scenario is to prevent Maximo to use a specific predefined model for displaying the data this way. You can simply disable the usefieldsizegroup property in the XML definition file and configure Maximo not to wrap the text to be displayed. Please do the following : 1. Configure Maximo not to wrap the text to be displayed. (You can set the... [More]
Steps to add the Details Section to a table. 1. In order to properly set up the details section in a table you need to add both events in the table: toggleselectrow and toggledetailstate. The events are added in the table by tablecol tags. 2. Add a tabledetails tag after the tablebody. 3. Make sure that the "linkedcontrolid" property from the columns of the tablebody are the same of the "id" from the fields of the tabledetails. The following is an example of the table with table details set up.... [More]
Some users have a long userid like the complete e-mail address and sometimes they cannot fully see it while typing in a small field. It may cause a typo and it's not comfortable for the users. To increase the username field size in the login screen you should do the following steps: 1- In the MX Server, go to the following folder: <maximo-folder>\applications\maximo\maximouiweb\webmodule\webclient\login 2- Open the 'login.jsp' file; 3- Find the the row: <input <%= attrs %>... [More]
First of all, let's understand what a Locale is. The Locale Java class is used to represent a geographical, political or cultural region to correctly format a text, number, date or operation. According to Oracle, the Locale class implements identifiers interchangeable with BCP 47 (IETF BCP 47, "Tags for Identifying Languages"), with support for the LDML (UTS#35, "Unicode Locale Data Markup Language") BCP 47-compatible extensions for locale data exchange. The Locale field in user Default Information... [More]
I couldn't stop. They were warm, fluffy, delectable and perfect with a steaming hot cup of black coffee. But you can stop...comparing Purchase Order to Invoice Cost Variances manually. Starting with the Maximo 18.104.22.168 release , , a new Invoice Cost Variance report for LIFO/FIFO items is available! .This new report details the cost variances for LIFO/FIFO Items, which occur when there is a difference in the cost between the received PO Line cost and the Invoiced Line cost. This can be used when... [More]
The Maximo 22.214.171.124 Interim Fix 002 Installation Manager repository (TPAE_7601_IFIX.20150827-0941.im.zip in TPAE_7601_IF002_PKG.zip), released on September 4, 2015, cannot be extracted by Windows compression tools. A new version of the Interim Fix will shortly be posted to Fix Central.
Users can choose which language to use when they log in to the same Maximo instance I've been a Support Engineer at IBM for years, but have worked almost entirely with English-speaking Users who log in to a Maximo instance that has English as the base language of the installation. Occasionally I've fielded questions from Users on a French or Portuguese instance, but that's about it. I finally worked with a completely bilingual user-base client, and to simulate their issue, I needed to add... [More]
Many clients uses the Maximo default favicon and the logos for Maximo application. If you are looking to update the Maximo favicon and login logo to your corporate logos. You can perform the below steps to update. 1. Go to the Maximo folder C:\ibm\SMP\maximo\applications\maximo\maximouiweb\webmodule\webclient\images 2. Make a backup of 'maximo-icon.icon' 3. Rename your logo with same file name For your Maximo logo... [More]
Assistive Technology can be required for a number of disabilities including low vision, blind, hearing impaired, deaf, mobility, dyslexia, and others. Because of legal regulations not all information on Assistive Technology and Maximo is publicly available. You can submit an accessibility request on your specific requirement. You can submit a VPAT (product accessibility) request from this URL: https://www-03.ibm.com/research/accessibility/requests/accvpat.nsf/bidx js?OpenForm The VPATs will provide details on what products and versions... [More]
Hi All, Is it possible to have a static text on SR long description? I would like to have few questions on SR long description so that when a SR is created the person who is entering the details will precisely know what information to provide. I know this can be achieved through automation script, but I am trying to achieve this by modifying the application XML. Your response is highly appreciated!! Thanks
These are not new releases, but refreshes for existing products. This tech note explains why. If you downloaded the packages from June to September but have not yet installed it, please delete the package and download the current version. IBM Maximo Calibration 7.6 (old CN559ML, new CN73UML) IBM Maximo for Life Sciences 7.6 (new CN73TML) We also posted new Interim Fix Releases for TPAE 126.96.36.199, 188.8.131.52, 184.108.40.206, 220.127.116.11 and MIF 18.104.22.168 to Fix Central .
"Where are the historical records stored?" Every so often, I learn that we all read documentation differently. I have also found that documentation is more difficult to write than fiction because the author of documentation is trying to limit the reader to a singular, specific interpretation. Sometimes, however, the published documentation becomes interpreted differently, and this gets based on the reader's expectations or current understanding of what is being documented. I have come across this on occasion here... [More]
"I can't have my technician visiting all the related assets and taking meter readings to get the PM Work Orders to generate... it's gotta be easier than that." The quote above is from a client who was trying to figure out how to service multiple assets that operate on an assembly line . Additionally, these assets were associated with multiple Locations, because the plant was divided into congruent sections for other maintenance reasons, such as electrical and temperature requirements. The last major... [More]
System Property could be set to 0 or 1 When value is set to 1 whether using External System Publish Channel export or Event Listener the value in SENDERSYSID field of the Main Object in Object Structure is set to MX or to value MXSYSID variable is set to. The property is to control if we update field SENDERSYSID back to Maximo or not.
"I didn't realize that I was updating all the records on the List tab!" There's a way to send a warning to your Users to mitigate the possibility of updating hundreds of records inadvertently. You can configure the global system property, webclient.listwarningthreshold, so that it will pop up a warning message to the Users when a certain amount of records will updated in bulk, such as on a List tab. The global system property, webclient.listwarningthreshold , can be used to alert the User when a predetermined... [More]
The new mxe.int.usedbinforifacetb property was designed to be used with the OUTBOUND processing to get around the upgrades. The interface tables still need to be regenerated to successfully process Inbound transactions.
Using list of commands below it easy to identify what process consumes high CPU. This commands have been tested in Unix/Linux environment. When DB2 started and running there is a process ( db2sys) that contains a multiple threads running on under it,please use the fallowing steps and sample outputs to identify a culprit process. Command ps -ef|grep -i db2sys sample output: db2inst1 3810 3808 0 11:24 ? 00:00:01 db2sysc 0 (3810) The process id of the db2sys is 3810 . Now we need to list a processes that currently running under db2sys... [More]
Maximo® for Service Providers 7.6.1 introduces new features, including providing price estimates to customers, billing for breaches of Service Level Agreement commitments, billing for project milestones, and billing in the currency of the customer. Price estimates for requested services When a customer requests a service, you can plan your costs and prices, and present a price estimate that the customer can accept before work begins. SLA commitment breaches and delivery date commitments You can specify penalty pricing for breaches to... [More]
"No Work Orders Generated from PMs!" Throughout my time here in Maximo application support I speak with many different clients who have the exact same problem, but the issue has been resolved differently for various reasons. Sometimes, the resolution and actual steps that need to be taken to resolve the current issue are quick and easy, but that doesn't erase from our memories the experience of a Maximo User who endured some heart-stopping drama and panic of a being on the firing line of a show-stopping Maximo problem! Not... [More]
"Why don't certain fields populate on the PM-generated Work Orders?" I have been asked by many clients why certain fields don't populate on the Work Orders that get generated from Preventive Maintenance records. There are a number of different prerequisite conditions for each field to populate, so I thought that the following list might be a useful guide, and an answer to these questions. So, without further ado, I give you the results of my tested list of... Conditions for Work Order Field Population on... [More]
On September 11th, 2015 the Maximo 22.214.171.124 Feature Pack was released. This Feature Pack is applicable to both Maximo and Maximo Multi-Tenancy Information for Feature Pack 126.96.36.199 can be found here: http://www-01.ibm.com/support/docview.wss?uid=swg24040699 What's new in IBM Maximo Asset Management 188.8.131.52? New features and capabilities in the IBM Maximo Asset Management 184.108.40.206 feature pack help your organization reconcile purchase order and invoice costs. A new report was added to IBM Maximo Asset Management 220.127.116.11 to help you... [More]
Over the recent weeks I've been working on some performance issues, which are not so much Maximo related or server related, but related to network performance. Maximo screens draw slow and there is high latency between the end work stations and where the server is located. During the investigation of this we looked in to network compression. In Maximo have one option that can be enabled via the web.xml and this is Gzip application compression, however HTTP compression can be more efficient and utilize less resources. HTTP... [More]