It has been more than a month since I wrote my last blog. In the previous versions of Maximo like Maximo 7.5, there is documentation to clone an environment. You can try to clone a Maximo 7.5 environment, and it can work without issues. However if you encounter errors that are impossible to fix with the cloning process and/or other component installs into this environment, you may need to do the 'original' installs on the new administrative workstation.   In Maximo and/or ICD 7.6, cloning of an environment is officially not... [More]

Tags:  tpae76 maximo76 tpae clone icd76 maximo

Overview I see a lot of clients who are always asking for updating user status based on their status in Active Directory (AD). While this functionality does not come with base Maximo, it can be accomplished by using a method that involves adding a custom (meaning not in Maximo by default) attribute to Maximo that pulls the status directly from the field in AD that tracks user status. After adding the attribute to Maximo, we can pull the data from AD via the VMMSYNC or LDAPSYNC, and then once we have the information, we can use an escalation to... [More]

Tags:  tpaeldap ldap tpae changeuserstatus #maxsup

Ever wondered if the Interim Fix you were sent for a specific APAR a while back and that you didn't get the chance to apply on your Maximo environment, is still up-to-date? Since those are cumulative, it might be worth applying the latest version and therefore include the more recent APAR fixes delivered for that specific fixpack level. You might therefore want to check out the " Maximo Interim Fixes " blog on IBM DeveloperWorks: https://www.ibm.com/developerworks/connect/maximoifix You can find the latest Interim Fixes that were... [More]

Tags:  interim cumulative #supmax hotfix tpae maximo release ifix assetmanagement fix update

As many of you may know Maximo TPAE (Base) fixes are bundled with Scheduler fixes. I just wanted to make this quick blog entry to share what each base version had bundled with it. Maximo version 7504 and lower comes with fixes for scheduler version 751, versions 7505 and higher come with fixes for scheduler 752. My co-worker pointed out that Maximo 7.6.0.0 has Scheduler 7.5.3.   What this means if upgrading from a previous version of Maximo to a newer version you will need to plan to upgrade your scheduler version at the same time.... [More]

Tags:  maximo tpae #supmax ifix scheduler base

I have been in Maximo Support for many years and often the question comes up what does LIFO/FIFO do? You can define your costs on an item by item basis by changing the cost type in Inventory on that item or a default for your site in the Organization application->Select Action->Inventory Options->Inventory Costs. In here, you can define what accounting method you want to track so that your costs reflect the standard for that item. When you do that, the Inventory application displays a different table. Before LIFO/FIFO was incorporated... [More]

Tags:  fifo cost #supmax #supiwms asset maximo tpae lifo iot base services #iot-support management analytics

It is around that time of year again when budgets are released, so the cash pours in(or seen the current economic climate more like trickles in..) to do a Maximo or TPAE upgrade or installation. With that I have noticed over the years recurring questions of many of you out there how any redundant or not operated Maximo Add-ons or Industry Solutions can be un-installed. The simple answer is , Maximo Add-ons or Industry Solutions cannot be un-installed. To name some Add-ons or IS' , but by no means all of the widely used solutions in Maximo... [More]

Tags:  maximo management analytics mam base iot services #iot-support #supmax #supiwms asset cloud tpae

Contributors:  Steve Hauptman, Ted Lyons, Mike Sielian, John Cook, Melody Bienfang     Introduction   This post describes a technical solution that gives clients the flexibility to delete attached documents (DOCLINKS) seamlessly and with ease. By leveraging existing functionality in Maximo namely Escalations and Automation Scripting, you can purge attached documents from the location where the document physically lives. A selection criteria should be defined in an Escalation  (e.g. STATUS = 'CLOSED') along with... [More]

Tags:  scripting attached docs escalation python attacheddocs maximo tpae doclinks

Hello All, The Maximo Support Resources pages have been redesigned to meet IBM Mobile standards and provide a better user experience.  These pages provide a Maximo centric view of the IBM online experience with quick access to all sorts of resources including Support, Developer Works, SMC, Documentation all in a single location.  In addition, these pages are built to deliver quick results on the topics most requested from our clients.  With a single click, all documents related to a particular Maximo topic are returned without... [More]

Tags:  support maximo tpae

Email Interaction Setup (EIS) application application is included in Maximo Asset Management Fixpack 7.5.0.3 and above.   With EIS users can interact with Maximo using a smartphone without having to login to Maximo: Change the status of a record such as a work order Accept or reject a workflow assignment Update attributes such as the start date The overall benefit of using Email Interaction Setup is that progress is not held up while waiting for the action of an end user. Below is a sample email from Maximo: Simply reply with... [More]

Tags:  tpaeel asset-management email-interaction-setup workflow interaction management eam crontask email tpae servicemanagement email-listener listener service-management setup support maximo asset ism

After upgrading to Maximo 7.5 many clients have decided to keep on using Issues and Transfer application.   One of the reasons for using Issues and Transfer application instead of the new Inventory Usage application is due to training issues.  Users do not want to learn a whole new application and business owners do not want to spend money on training. However, Inventory usage application is actually quite easy to use and it offers all the features available in Issues and Transfer application.  § Simplified flow –... [More]

Tags:  tpae maximo usage transfer support issues inventory and

The current Migration Group, CLASSIFICATIONDATA, does not migrate the Attributes and Measure Units. This can result in missing descriptions on Attributes and Measure Units which can be confusing for the end user. The solution is to add two new Migration Objects for these two objects so that they can be migrated and then to create a new Migration Group containing the exisitng DMCLASSIFICATION Migration Object and the two new created Migration Objects for Attributes and Measure Units. Creating the two new Migration Objects Go to the System... [More]

Tags:  maximo migration_manager tpae ibmeam maximo7.5

with Steve Haupman, Anamitra Bhattacharyya and Sampath Sriramadhesikan (IBM US)   Introduction The purpose of this article is to present a technical solution using Maximo Automated Scripting to the problem of plain text white space content via email appearing flattened in the SR ticket Rich Text Editor (RTE).    Creating the Script Navigate to: System Configuration > Platform Configuration > Automation Scripts then Select Action > Create > Script with Attribute Launch Point   Step 1: Create the... [More]

Tags:  7.5.0.3 scripting email 7.5.0.4 plain-text ibmeam tpae maximo

One of Jakob Nielsen’s top ten rules for usability is: Minimize the user's memory load by making objects, actions, and options visible. The user should not have to remember information from one part of the dialogue to another. Sometimes adding an additional field or section into an application can greatly improve the efficiency of your end users. You can add fields or sections to an existing user interface through configuration by using the Application Designer. Here’s a tutorial on adding a simple field into the user interface that was posted... [More]

Tags:  ui user tpae designer interface application ux

A few days ago Pam Denny and I had a discussion on whether any aspects of reporting could be automated through automation scripts. I had heard similar questions from clients at a previous Pulse event and I was quite intrigued by the possibilities. The user need was very clear though: can the end user avoid having to click through a number of steps to configure report execution and instead of the system execute the report in a pre-configured way? Such an approach should not require Java customization.   I spent some time reviewing the reporting... [More]

Tags:  script eam scripting reports maximo tpae sccd automation