Performance issue specifically while calculating the Regular Hours. Symptom In the Work Order Tracking application, after entering both Start and End Time fields it can take a few seconds to the system to calculate the Regular Hours. Resolving the problem Procedure: 1. Go to Application Designer. 2. Bring up the Work Order Tracking application. 3. Go to the Actuals tab > Labor sub-tab. 4. Repeat the steps below for both Start and End Time fields: 4.1. Right-click on field > Properties. ... [More]
BMXAA3456E error is displayed while trying to run reorder manually or via crontask. Diagnosing the problem: Run the following query, replacing the XXXX by the Storeroom in question: SELECT * FROM REORDERMUTEX WHERE LOCATION='XXXX'; Resolving the problem: If that query returns any row, then delete the row by running: DELETE FROM REORDERMUTEX WHERE LOCATION='XXXX'; The REORDERMUTEX table is a locking mechanism to make sure no two users are running a MR, Direct Issue or Storeroom Reorder at the same time.... [More]
Java Security warning can continue even after applying Maximo Interim Fix containing newly signed applets as indicated in http://www-01.ibm.com/support/docview.wss?uid=swg21972870 . Solution: 1) Delete the WebSphere temporary file caches (temp and tranlog) following the procedure described in http://www-01.ibm.com/support/docview.wss?uid=swg21660821 2) Delete the web browser cache (internet temporary files and cookies) from every computer that accesses Maximo.
Eventually the Long Description field can be grayed out in all applications while using Maximo in Internet Explorer. Turn on the Compatibility View in Internet Explorer following the steps below: 1. Open Internet Explorer. 2. Go to Tools > Compatibility View Settings. 3. From Compatibility View Settings dialog: 3.1. Enter the Maximo URL in the Add This Website field. 3.2. Click on Add. 3.3. Click on Close.
Transferring 100 Items on a 1/3 Conversion Should Not Mean That You Receive 99 Back When there is a conversion factor between two storerooms and the conversion is 1/3 units the consequence can be that after sending 100 items and return them, only 99 are returned with one lost. Understandably this happens because it is using a 1/3 conversion. This can be resolved by modifying the attribute Conversion value to have 4 decimal points instead of the out of the... [More]
Are you new to Maximo Spatial 7.6? No problem - Let's get started To get started, we will go through a few steps on how we can get your Spatial data set up to use Spatial 7.6. First task that I'll cover in this blog will refer to the creating the GIS Objects using the Feature Services. When using Spatial 7.6 - Creating GIS Objects is an important task to be able to get the full functionalities of Maximo Spatial. Creating the Objects used to be a tough task, but with Spatial 7.6 and Feature Services, it's actually very easy! Let me... [More]
Yesterday I wrote a blog regarding Maximo Asset Health Insights and connecting it out to the Watson IoT Platform. You can find that document here . One of the sections in this document described the Secure Gateway software service available on Blue Mix, which may be a requirement to connect your Maximo Server to the Watson IoT platform if it's not available on a public domain. If you haven't deploy the Secure Gateway software please do so before following this blog and ensure it is bound to your IoT Platform... [More]
I panicked. I could not find my popcorn. You know...the best popcorn in the whole wide world. Salty, sweet, full of crunch and at only 29.15 calories a cup...well...it just begs you to eat the whole bag all at once. As my stress levels rose in aisle 4 of my local supermarket, I lunged at the nearest stock boy and begged him to help me find the soul food of my existence. He casually rolled his eyes behind his head...and nonchalantly pointed to the center of the aisle.... directly in front of me. My... [More]
You have a couple of fields that are getting right justified and it seems to be based on MAXTYPE on the MAXATTRIBUTE table. Is there anyway to change the justification on a field in an <app>.xml, since we can't make changes to the MAXTYPE for all fields considering you the type that you are referring to is "INTEGER" ? You would even try the following, but it will NOT work for INTEGER fields : 1) From Application Designer export the app xml file 2) Save a copy of the xml file 3) Edit one of... [More]
Tailoring and Enhancing the Maximo UX (Part 1). One of my guiding principles is to provide my users with the tools they need, where they are, when they are there. As part of that vision, I try to make the Maximo UX as seamless as I can for them. In this series of articles, I will demonstrate some of the ways I deliver to my users. I don’t think I invented any of these things, I’m just use the Developer Works community, and am really good at Google. Part 1: Pushbuttons, and Toolbar Objects.... [More]
You may get unreadable and bad characters when downloading attached XLSX or DOCX files in Internet Explorer 11 version or Edge (but not on Firefox). And then you are unable to open .docx or .xlsx attachments using browsers such as Edge or IE11. It seems like something is changing the file extension from .docx or .xlsx to .htm. However, you can open attachments with these file extension using Firefox without issue. The scenario is that you have a work order with an attachment, and when you attempt to open it, the browser... [More]
In this quick blog we'll discuss how to access a custom module from an automation script. Often in the script application we create long and complicated scripts which are embedded inside a multiline textbox. Maintaining the bulk of your scripts on your file system will allow code modularity as well as allow for maintenance and deployment via an scm system such as RTC or git. On our system we will place a simple file called test.py under C:\myLibrary with the contents: # Answer to the Ultimate Question of Life, the Universe, and... [More]
with Patrick Nolan , Belinda Fuller , and Marcio Pereira Correa. Email connectivity difficulties 99.9% of the time are straight forward to resolve. Recently my coworkers and I encountered a customer issue that didn't fall into one the usual easy to resolve authentication problem categories. The customer had recently tried reconfiguring their email server to accommodate STARTTLS, which is something that Maximo has supported in the field since 22.214.171.124 and has been validated against popular Exchange based web... [More]
Hi, My name is Edgar Mengelberg and I have been working with the Maximo and TPAE product suite in various Support roles for over 15 years. There has been a behaviour change introduced by the Maximo Base Services 126.96.36.199 Ifix005 a lot of users are not aware of. Previously, when Actual Start / Actual Finish fields were auto-populated on Work Orders from the earliest / latest Actual Labor Start Time / End Time, only Actual Labor records with null Task fields were considered. Now, a new property has been... [More]