The times they are a-changin' - allowing users to update records by email
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The times they are a-changin' – especially with regard to how we work, and more specifically, where we do that work. With the rise in the popularity of mobile devices, gone are the days of solely relying on desktop computers to do business. Employees need to be able to change records remotely, without the need to log into the Maximo interface. Maximo Asset Management Version 7503 introduces a new application that enables just that. Email interaction Setup allows users to update an object or workflow assignment by sending an email with a number prompt. This enhancement is device independent and updates can be made by laptop, smartphone, tablet and other devices on a wide range of existing networks and carriers.
For more information, see this article on developerWorks here or see the new section of the information center entitled 'Enabling email updates for objects and workflows' here.