Have you heard about Support Technical Exchanges?
JonLaw 060001W9VE Visits (2000)
Support technical exchanges (STEs) are educational sessions led by our subject matters experts (SMEs) from within our product support team. These SMEs can provide a fresh prospective on your Tivoli products, as well as, best practices you can take home.
To find the upcoming schedule of STEs, as well as re-plays from previous STEs, for the Maximo and Maximo based products (SCCD, TSRM, CCMDB) check out this link: http