Hello From TEM Support!
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My name is Adam McDonald and I am a L2 Technical Support Engineer for the Tivoli Endpoint Manager (TEM) / BigFix product. I have been involved in supporting the TEM / BigFix product since March 2010 (shortly before BigFix was acquired by IBM).
Please look forward to periodic comments and posts from me and others from the L2 TEM Technical Support team to this blog on various technical, administrative, and industry related topics; as well as announcements and reminders focused around supporting and troubleshooting the TEM product.
SWG Client Support - Tivoli Software
Tivoli WW L2 Technical Support Engineer
TEM (Tivoli Endpoint Manager)