Governments Globally Leveraging Portals
Governments from Los Angeles to Helsinki are harnessing the Web, leveraging WebSphere Portal and related software, to transform the way they serve their respective constituents - from citizens and businesses to vendors.
Governments, like commercial endeavors, are not immune to the realities of both the economic climate and the expectations of the community of ever growing Web-savvy constituents they serve. That is, governments need to improve efficiency and control costs, while better enabling citizens, businesses and vendors to engage with the government agencies and service providers. Constituents want, and expect, to interact with their governments via the Web...as they do for many of other facets of their life. When governments answer that desire, like LA County has recently done, everyone is better served. A self-service citizen portal might mean less trips for citizens to government offices (and less waiting in lines!), as well as faster access to information; less paper (and fewer/faster processes) for increased efficiency and lower costs for agencies - not to mention faster time-to-collect for tax/fee revenues....among many other mutual benefits.
WebSphere Portal continues to be at the center of Web experiences across various industries, including government. I blogged previously about our ever-evolving industry "toolboxes"; one of the new tools in the government toolbox is a Government-to-Business (G2B) template that helps government organizations accelerate the development of G2B websites and the delivery of services to business constituents. If you are part of a government agency, you might want to take a look...and if you are in another industry, we invite you to browse around the entire toolbox.
Lastly, as 2009 nears its end, that can only mean one thing...Lotusphere is just around the corner! This year there is a track dedicated entirely to WebSphere Portal, where you learn more about what's new with Portal, hear from other customers about their Portal experiences, and see what we are doing that is industry-specific. All of us on the WebSphere Portal team sincerely hope to see you there....Happy New Year!
-- Brian Chaput