IBM Information Management Customer Support - a team worth celebrating!
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This week at the lab we had an event to celebrate our colleagues who work as Support Analysts providing product support to IBM’s customers. It’s not always an easy job, so it’s nice that we take the opportunity to thank these people for the hard work they put into making sure our customers remain happy about choosing IBM products.
I actually worked in the Support organization briefly as well. Only for 7 months, as a Level One Support Analyst. Sure, it wasn’t for a long period of time, but I did enjoy the people I met and learned more than you can imagine!
To bring more attention to this group and to my friends who work in that area, I’ve pulled together a list of the blog entries that the team has created to explain what they are offering this year at the IBM Information on Demand conference this year.
The team blog as a group to their blog: “Thoughts from Information Management Support”:
Blogging to benefit Information Management Support customers worldwide.
Here are the IOD Entries that have been posted thus far. Follow their blog to keep up with all the news from that team.
Along with the Thoughts from Information Management Support blog, the Support team also shares information on:
IBM IM Support: face
IBM DB2 Support LUW: face
IBM Information Management Spt: yout
Thanks to Kate Dawson for providing me with this information.