I am here at the Gartner IT Expo which is always held in Orlando Florida. Yesterday we unveiled our newest SOA announcements for BPM. Jim Hanley, from Harley .
Jim Haney, their CIO and biggest buyer of Harley's clothesline, outlined his challenges as a fairly new executive at Harley! His challenges were around the business challenges...his business needed to steamline their key business processes, provide quicker access to information, and basically make it easy to do business with. This sounds very simliar to alot of customers that I talk with daily! And simliar to the CIO conference where the challenge to CIOs was to become more linked to the business and become Chief Innovation Officiers!
Using the SOA approach, Jim has seen some amazing results at Harley -- one of my favorite brands! He was able to present a “business process” lens to his users, provide more business flexibility through loosely coupled integration, and lowered his costs through faster delivery of capabilities through reuse and common process component.
His closing top 3 points were....Run the IT like a business, Protect the Brand and Instill trust………AND……Invest in your people....
This is similar to Gartner's keynote and focus on people. Interesting way to kick off the conference...Discussion occured around...Aging baby boomers that must nurture next generation.. VERSATILISTS.. multi talented professionals who will likely not be the same mix as the people around the table today. The impact of Geographic diversification (offshore outsourcing)...etc
The bottom line....Accept the VERSATILISTS .. change focus & culture of your IT organization… REPROGRAM THE IT CULTURE!
Identify what kills ideas stone dead… We tried that didn’t work Consultant speak I could have done that in cobol..
Well, that's enough for now!