Go long horns! The Texas Health and Human Services Commission (HHSC) is a large and complex operation that supports many people, from employees to citizens to partners. In conjunction with the four other agencies that make up the health and services system for Texas, HHSC is responsible for approximately 8 million clients, 40,000 employees and a bi-annual budget of $54 billion.
The mandate from the State legislature required that theTexas health services structure transform into a consolidated, responsive “enterprise” that would provide greater accountability, improved service delivery and substantial cost savings. I
n order to support its new agile, multichannel CRM system, the HHSC utilized reusable services and business process management as part of an SOA transformation. They service enabled existing legacy applications and added an ESB layer and a process layer to allow choreography of business tasks.
Thus they deployed SOA while leveraging what they had in their infrastructure! Way to go!
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