Software Support Handbook is a one stop guide for all IBM software support. It details examples; delivery processes; checklists; ‘how tos’ of invoking software support, escalate problem records, purchase software maintenance; STCs role and process to setup authorized online users; worldwide list of support center phone numbers and much more. For more information, refer to the Software support handbook
Pragmatic viewpoints of Open Computing
From archive: December 2007 X
IBM Lifecycle Policy gives customers a reasonable amount of time to purchase, install, productively use and migrate to the next product release
IBM Lifecycle Policy gives customers a reasonable amount of time to purchase, install, productively use and migrate to the next product release. For more information see:
Great way to see how IBM software works!
Bringing the vision of on demand business to life
* Play or download narrated demonstrations from the IBM software recorded demonstration portfolio. * See examples of IBM software solutions that can help your business become more efficient, responsive, and competitive.
The best way to understand IBM software is to see it in action.