Welcome to the IBM Collaboration Solutions Support blog, providing technical information for Collaboration Solutions from IBM, including Connections, Connections Cloud, Verse, Notes, Domino, Traveler, SmartCloud Notes and Sametime.
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Notes & Domino 9.0.1 Feature Pack 9 (Zircon) is available on Fix Central starting today and it will also be available on Passport Advantage starting August 24th. For details on what's new in this release, refer to the Release Notice & Fix List linked below. Direct download links for this feature pack and its new templates (pubnames.ntf, pernames.ntf, and mail9.ntf) can be found via the Download Info link provided below.
When trying to access the /search/serverStats page on an out-of-the-box Connections 6.0 deployment, you will see an error in the browser and the following in the log:
[8/4/17 8:56:24:321 EDT] 000002a5 StatisticsSer I com.ibm.connections.search.servlets.StatisticsServlet writeResponseServiceDisabled CLFRW1091W: Failed to process request : https://connections.ibm.com/search/serverStats?null. Statistics Service is disabled
You'll dutifully search this in the documentation, and find a pointer to what looks like the solution: Refer to the documentation to enable “Statistics Service” through the search-config.xml. Unfortunately, that documentation doesn't appear to exist currently. While we're working to update it, you can enable the statistics service by adding the following to search-config.xml on the deployment manager:
One key part of the Domino Application Modernization strategy announced at Connect 2017 was the creation of OpenAPI specifications for the existing Domino Access Services APIs. The YAML definitions for these APIs allow developers to use tools like the Swagger UI and Swagger Editor to get a functional understanding of the APIs and even try them out before writing code. The tools even create key code libraries for the APIs to save a developer time.
A big thank you to @BrandonKutsch2700003YKN for showing me the search directionality feature in Verse. When you search for a person in Verse, an arrow appears next to the person's name, like so:
I've seen this many times but never noticed that the arrow direction can be changed. When pointed to the left, the search will show me results from Brandon. I can click the arrow and point it to the right to find messages I sent to Brandon or choose the bidirectional arrow to find both sets of results.
Verse search just got a little more awesome for me!
IBM Connections 6.0 became available for electronic download from Passport Advantage as of March 31st. IBM Connections V6.0 is a leading social network platform that streamlines your connections to collaborative networks, providing efficiencies to help you get more work done.
JUMP in! We're making some changes to Open Mic Webcasts and it starts with a new name! Open Mic Webcasts will now be known as JUMP sessions. JUMP stands for Join, Understand, Master, Participate. We'll continue to feature the support-centered topics that you're accustomed to. Plus, we will be adding new topics with a focus on product roadmap/futures as well as Services offerings to provide a complete picture for you to take full advantage of your products.
We're excited for the changes and, as always, want you to be involved as we grow these sessions and develop a program that gives you the information that you need and want from IBM Collaboration Solutions. To share ideas for JUMP session topics that you'd like to see in the future, please post a comment below or contact us via email at firstname.lastname@example.org.
My task this past weekend was to complete a root install of DB2 on my Red Hat 7.3 test system that I have available for the deployment. I've installed DB2 many times, but this system is different because Red Hat was installed with a minimal configuration, and I had no UI to work with. It's not hard to install DB2 in this manner, but sifting through the Knowledge Center to find the prerequisites and install steps can be a challenge. If you're in a similar situation, hopefully this set of streamlined steps will help.
Download the 22.214.171.124 server fix pack from Fix Central (v11.1.1fp1_linuxx64_server_t.tar.gz). The server fix pack is key because it is a full install of the product. The only thing it lacks is the license file, so...
Download the Activation package from Passport Advantage. I used DB2_AESE_AUSI_Activation_11.1.zip; you may require a different license type.
Run tar -zxf v11.1.1fp1_linuxx64_server_t.tar.gz to extract the contents of the tarball.
cd to the server_t directory.
Run ./db2prereqcheck -i -v 126.96.36.199. Fix all issues reported by db2prereqcheck. You should see the following line when all requirements are met: DBT3533I The db2prereqcheck utility has confirmed that all installation prerequisites were met.
Run ./db2/linuxamd64/tsamp/prereqSAM. Fix all issues reported by prereqSAM. You should see the following line when all requirements are met: prereqSAM: All prerequisites for the ITSAMP installation are met on operating system.
Copy db2/linuxamd64/samples/db2server.rsp to the server_t directory. This is the sample response file used to install DB2 silently. In a typical configuration, lines that are not prefixed with an asterisk are mandatory options. You can view these by running egrep ^[^*] db2server.rsp or jump to them in vi using /^[^*] (use the n character to move to the next match). There are only 13 mandatory options, most of which are preconfigured with acceptable defaults. Here are the options I used:
I began my install of Connections 6.0 this week and decided to build it on Linux this time after previously installing Connections deployments on Windows. One of the immediate challenges that tripped me up is the DB2 requirement to install ksh93, which I initially assumed was a package distinct from the ksh package I have available in yum.
After some digging, I determined that this just means the 1993 revision of ksh, an update from the 1988 revision. You can install any version of ksh and then check to see which version it is by using this command:
$ strings /bin/ksh | grep Version
@(#)$Id: Version AJM 93u+ 2012-08-01 $
In this case I have the correct version, as denoted by the 93 in the version string. My guess is that any ksh package should be version 93 (24 years seems like a reasonable time to update), but if you are like me you'll want positive verification that you have the right package.
We have uploaded a number of new videos recently, covering many topics (Domino, Traveler, Connections Cloud) and we're sure that you'll find something that you need. We also have a short video from Jason Gary's latest Open Mic Webcast: Think Pink - The Future of IBM Connections. Direct links to a sampling of the videos is included here but be sure to subscribe to our YouTube and IBM Media Center channels to learn about the latest videos as soon as they are posted!
Notes & Domino 9.0.1 Feature Pack 8 is now available for download from Fix Central. It will also be available for download from Passport Advantage beginning March 14. See below for links to the Release Notice, which is packed full of information, and related resources. Note: The download technote linked below includes a newly added Templates tab with links to download the new pubnames.ntf and mail9.ntf that shipped with 9.0.1 FP8.
If you're interested in moving your email platform to IBM Verse and don't know how to get help, join us as we take you through the key topics in cloud migration. This session will introduce you to migration tools such as MOM, cloud configurations such as service-only and hybrid, and migration and services offerings such as IBM's Migration Part Numbers. We'll arm you with the knowledge you need to start planning your migration. Whether you're migrating from Domino, Exchange, Google or other mail platforms, we'll describe the migration options so you can make sense of it. It's a session not to be missed. Speaker: Stuart McKay, IBM
Tuesday, 8:00 AM - 8:45 AM | Room 2001
Tuesday, 2:30 PM - 3:15 PM | Room 2011
Your Mail Is in the Cloud. What About Your Apps?
You've moved hundreds (or thousands!) of users to the cloud for IBM Verse mail, but what about the hundreds (or thousands!) of IBM Domino applications you're running in-house? How many servers could you retire with those apps running in the cloud? In this session, you'll walk through the entire application migration process with two experts, from the provider-selection process to the final data moves and application maintenance cycle. You'll learn how to identify potential difficulties with specific applications, estimate time requirements, and use specific tools to make your migration easier; you'll also see real-world examples from among your peers who have already made the move. Be ready when the boss asks, "What about our apps?" Speakers: Brad Boston, IBM and Matt Holthe, IBM
Tuesday, 9:00 AM - 9:45 AM | Room 2001 | Session ID: 1083A
Expertly Moving IBM Connections to the Cloud
Drawing on the recent experiences of three clients' migrations from on-premises Connections to Connections Cloud, an experienced onboarding coordinator and two customers will share the process of successfully moving IBM Connections from on premise to the cloud. Hear about the expert's logic behind the decisions, and learn about the outside-in view on this experience. We'll cover planning, best practices, gaps, challenges, training and communications, as well as some technical stories. There will be a brief technical overview of how the process works. With clients on the panel, there will be time for a discussion to get the low down on the most pressing questions.Speakers: Gideon Sheps, IBM Canada Ltd; Lynda Burrows, Commonwealth Bank; Abby Butts, Hendricks Regional Health
Wednesday, 8:00 AM - 8:45 AM | Room 2009 | Session ID: 1125A
So, You're Going to the Cloud - Start Preparing NOW!
There's a lot of nuts-and-bolts work involved in preparing for a cloud migration, and some of it may not be obvious. There's work to be done in identity management, network design, security and many other areas of your enterprise; some tasks can be accomplished in a few days, but others may take weeks. Join two of IBM's senior troubleshooters to explore the most critical areas in which you must prepare for a successful migration. You'll see where your peers encountered unexpected problems AND the means by which those problems were resolved. Along the way, you'll learn how IBM Support is ready to assist you BEFORE you "go live." In short, you'll leave this session equipped to avoid the most common pitfalls in cloud migration. Speakers: Wes Morgan, IBM and Casey Toole, IBM
IBM Verse - Everything You Need to Know for a Successful Migration
Are you a customer considering a move to IBM Verse? Whether a long time Domino customer, or moving from another platform, don't miss this opportunity to learning about the techniques, tools and best practices to make your migration fast, painless and successful. We'll uncover and share the best practices you can only get from countless global migrations to IBM's Verse cloud. We'll take you through planning, migrating, and deployment best practices. We'll help you choose the right tools for your migration, and uncover some of the low hanging fruit to make your transition successful. Whether you're a veteran administrator or manager, or just want to understand what your company can expect, this session will help you move with success. Speakers: Stuart McKay, IBM and Luis Guirigay, IBM
OpenNTF Domino API (ODA): Super-Charging Domino Development
After Lotusphere 2013 a community initiative began to make Java and SSJS development easier. Four years later, it's much bigger, some features have been incorporated into XPages Extension Library and ODA is now a plugin within Verse On Premise. Hear from one of the original ODA developers, Paul Withers, and one of the VOP developers, Stephan Wissel. Find out how it helps Domino development in XPages or plugins, how it adds out-of-the-box multi-threading for background tasks, how it turns Domino from just NoSQL to a multi-model database by adding Graph access, and how the latest enhancement, EventSubscribers, listens for certain actions at server level and acts upon them. Domino development will never be the same. Speakers: Paul Withers, Intec Systems Ltd and Stephan Wissel, IBM
Born in the Cloud Collaboration Platform for Telcos, System Integrators & CSPs: Digital China Story
IBM Social Lab Services SaaS Cloud solution - Webmail for internet service providers (WISPR) is landing in IBM China's biggest Social partner Digital China's Public Cloud. WISPR will provide email services together with OA and collaboration services to 100,000+ Small and Medium Enterprises all over China. DigitalChina Cloud Company Yunke Eco Center's GM - Ms. Li will discuss her view of Chinese SaaS cloud market, Yunke's continuous strategic plan of cloud business in China, and how WISPR helps with them to achieve the goal. The session will be especially interesting for CEO/CIO/CTO of cloud operation companies and consuming companies of SaaS services, and LOB who focusing on Chinese cloud market and potential opportunities. Speakers: Stuart McKay, IBM and Jing Li, Digital China (China) Limited
Social collaboration brings all company employees to a common platform for sharing data, files, content etc. Some companies have a predominant field force so a mobile or tablet is the choice of device through which they access the platform. To address the challenges of using Connections from mobiles, we have come up with innovative solutions for clients in Banking and Telecom. The solution uses push to send SMS and provide alerts, offline app and augments the Connections Mobile App to provide access from devices. We will provide business scenarios of how this can help the day job for a field employee, increase adoption by getting more users to access Connections, and also provide offline access to information when data bandwidth is low. Speakers: Amol Dhondse, IBM and Krishnakumar Bala, IBM
Wednesday, 8:00 AM - 8:45 AM | Room 2008 | Session ID: 1379A
Context Driven Cognitive Collaboration
Collaboration Networking platforms today are evolving, tapping into collaborative mindset that continues to be more evolutionary in area of innovation, becoming unique touch points to engage communities, start conversations, recruit skillful employees, and develop new innovative ideas. Enterprises are engaging their employee to communities in conversation explicitly to tap into their brainpower and energy. Enterprises are also engaging customers, business partners and ecosystem members to learn and offer better products and services by embracing collaboration and community based networks enterprises. Speakers: Amol Dhondse, IBM and Krishnakumar Bala, IBM
Wednesday, 11:00 AM - 11:45 AM | Room 2020 | Session ID: 1495A
IBM Traveler 188.8.131.52 server is now available for download via this Fix Central link. A full installation package will be available on Passport Advantage by February 24. See below for documentation links and also a few highlights and things to note.
> Traveler 184.108.40.206 adds support for Java 1.8.
> APAR fixes in this release include updated APNS certificates, a DB2 server performance fix, several calendar fixes & more.
> Traveler 220.127.116.11 is a pre-requisite for Traveler servers that will be upgraded to Domino 9.0.1 FP8 (preliminary notice available here)
> Traveler 18.104.22.168 does not include a database schema update.
We have had a number of Support members create videos and want to highlight their work. The topics range from configuring IBM mail support for Microsoft Outlook (IMSMO) to Auto Monitoring for IBM Traveler and you can find each of these videos on our YouTube and IBM Media Center channels. Below are direct links to each of the videos.
New videos are posted regularly so be sure to subscribe to our channels to get the latest as soon as they become available!
As described in technote 1989980, in the coming months, IBM will be enhancing the IBM Verse for iOS, IBM Verse for Android, IBM Notes Traveler Companion and IBM Notes Traveler To Do mobile apps to require that a secure connection be used between the mobile app and the endpoint used for connecting to the IBM Traveler server.
Join us this Tuesday, Dec 13th at 11 AM EST for a Q&A session where you'll have opportunity to have any questions and concerns about this topic addressed by Traveler Development and Support. You can find dial-in and Web conference access details at the following link
I returned from a two-week vacation today and faced the dreaded task of triaging hundreds of emails I had ignored while away. I've done this many times over the years, but today was the first time since I switched to using Verse exclusively about six weeks ago. Like the other times, I budgeted two hours just to wade through the mess. To my pleasant surprise, I was done in half the usual time. How was I able to reduce the triage time in half?
To understand the answer to that question, let me first explain how I look at every email during the triaging process:
Is this junk that can just be deleted without investing any time in understanding the contents? If the answer is yes, I delete it and move to the next message.
Is this an important email I should reply to immediately? If the answer is yes, then I reply to it and move to the next message.
If the message is not either 1 or 2, I place it in a temporary bucket without investing additional time and move to the next message. When I'm done triaging all messages, I'll come back to the temporary bucket and begin the second pass of processing messages that require additional time to read, understand, and potentially reply.
Verse shines in handling these use cases. My Case 2 scenario is rare, so for about 98 percent of emails I am either deleting or stashing away for a second pass. Verse groups the Move to Trash, Remove from Inbox, and Mark as Needs Action buttons together and inline with the message in the Inbox. When I detect a message that is my Case 3 scenario, I just mark it as Needs Action (Today) and remove it from the inbox.
Using these techniques, I can handle the 98 percent in a series of rapid-fire mouse gestures that help me burn through my Inbox in a way I just can't with Notes and other email systems I've used. When scaled out to the hundreds of messages I had waiting for me, I reduced the time needed to process those messages by 50 percent, which was a huge win for my first Monday morning back in the office.
By default the list of IBM Connections Plug-ins for IBM Notes consists only of Files, Activities, Business Card, and Status Updates. Blogs and Communities are not featured plug-ins. However, you can implement the following workaround to completely integrate your on-premises Connections environment to the Notes client.
1. Open Notes client and select My Widgets from the Sidebar Panel
2. Scroll down My Widgets and select Start configuring your own widgets
3. Select the Web Page radio button and then select Next button
4. Select Web page by URL radio button, in the URL field enter your Connections Homepage (or any desired application) login page address, select the Next button
5. Select From a form on this web page: Build a widget from a form on this web page (HTTP POST) radio button, select the Authentication required checkbox, then select Next button
6. Click on the Form User name: posted in the Form field, the Username and Password fields should highlight, do not change the content of those fields as they are needed to continue, select Next button
7. Select the Create new account radio button:
AccountName - enter a unique name for the account, this will be stored to the Notes client
Username - enter your Connections username Password - enter your Connections user's password
8. Authentication Test is complete, you should be able to see Connections UI, select Next button
9. Since there is another form on the Homepage UI you need to click the Form Search in the Form field, then select Finish button
10. The Connections widget is created an added to My Widgets
11. You can add the new Connections widget to the sidebar panel by right clicking the widget icon, select Open in drop-down box, select Panel option
12. The Connections widget is now added to the sidebar panel and at your disposal to access your Connections environment freely
13. However, it's difficult to see all of the UI content so I suggest right clicking the Connections widget, selecting Open in drop-down box, then select New Window option
Connections will re-authenticate with the store credentials as it presents the UI in a new window pane that you can re-size if desired.
There are a great number of reasons why screensharing on Linux can fail. Below are five things I recommend that you check to start with if you're having issues with screen sharing when using Connections Cloud Meetings. If it still fails after that, open a support ticketfor more personalized help.
#1: Try setting SELinux to permissive with 'sudo setenforce permissive'. If that resolves the issue, then use the following process (as root) to permanently resolve:
#4. Open up the Java Control Panel with ControlPanel and click on the "Security" tab.Make sure the Exception List (1) is empty and go ahead and click "Restore Security Prompts" (2). Also make sure the box is checked to allow Java in the browser (3).
#5. Open the Firefox menu and select "Add-ons", then select the "plugins" tab. For RHEL 6.7, it should look like:
End of support plans for the IBM Connections Mail (ICM) plug-in, which can be integrated into IBM Connections to let users use their inbox and view their calendar in Connections, have been announced.
November 2016 is the end of support for ICM plug-in version 1.0 (for Connections 4.0), and version 1.3 (for Connections 4.5). End of support for ICM plug-in 1.6 (for Connections 5.0) will be one year from the publication of the technote linked below, November 17, 2017.