One of your users reports using his browser to navigate in Connections and faces a BLANK screen when changing views.
Steps to reproduce are:
You do a quick search and find that Internet Explorer 11 (IE11) is not supported for the Orient Me home page, as follows:
How can you help your user get past the blank screen for Orient Me, to switch back to the classic home view?
You can select one of the following workarounds to be used in this case:
Both of the options listed will help your end user to return back to work.
Marcus_F 31000081AD Visits (920)
A colleague received a request from a customer about if there is a way either via the user interface (UI), wsadmin command, or SQL query to determine the notification preference settings for any specific user.
Unfortunately the resource_type and frequency_type are coded using numerical values instead of a text string description.
A minor speed-bump, as I was able to identify each resource and frequency by toggling the settings in the notification preference UI.
After identifying the values, the only thing left to do was to create the necessary SQL query statement that would gather the information and present it nice and pretty.
This should do the trick:
SQL query for DB2
Hope this information helps!
JeanmarieW 10000045RP Visits (10850)
IBM Connections 5.0 Cumulative Refresh 3 (CR3) was made available on IBM Fix Central yesterday. Use the documents below to plan for applying this update to your Connections 5.0 environment. Be sure to review the Upda
Chad Scott 110000E1UB Visits (7575)
I've spent the last couple of months documenting a Connections 5.5 small deployment that can serve as the starting point for a deployment that goes beyond the proof of concept stage. This deployment consists of a deployment manager, two clustered Connections nodes, a database server, and a web server. I've also created videos for each step in the process. You can find the guide here and the videos here. Feedback is encouraged!
If you run systems with both Notes and Domino installed, you have probably run into the problem of not being able to update the JVMs when patches are released. In particular, the JVM patcher finds only the Notes JVM, leaving you with the unappealing prospect of uninstalling Notes to patch Domino's JVM. Here's a simple workaround to that problem:
2. Delete the Notes registry key.
3. Run the server JVM patcher, which will now find the Domino JVM.
4. Restore the Notes registry key.
5. Run the client JVM patcher, which will now find the Notes JVM.
Works like a champ for me.
migFix (IBM) 270000N9EW Visits (4153)
I can't tell you how many times some Sametime inst
Wow! The tips helped me help my customer and I've since shared it with other engineers so I'm sure it's helped others. And I'm sure it can help you too!
Chad Scott 110000E1UB Visits (4532)
If you've had to change the passwords for your Connections database user, you'll know this is not a straightforward process. I went through it late last week and documented it for reference. Hopefully this will save you some time if you need to do the same. Execute the steps exactly as listed, especially the timing of restarts. Failing to restart a particular component at the indicated time may lead to unpredictable results.
Step 1: Stop all application server nodes
Step 2a: Update WAS data sources (GUI option)
Step 2b: Update WAS data sources (wsadmin option)
Step 3a: Update Cognos Content Store credentials (GUI option)
Use this option for any system with a GUI available. If you use this option, skip Step 3b. Note: The Cognos application server and associated components should not be running at this time.
Step 3b: Update Cognos Content Store credentials (No GUI option)
Step 4: Update the Metrics and Cognos data sources
Step 5: Update prof
# The first argument is mandatory and is the new password
aliases = stri
for alias in aliases :
Chad Scott, IBM Connections, Software Support Engineer
2 new videos just posted today: "IBM Client Application Access (ICAA)" (Notes) and "Troubleshooting Seedlists" (Connections)
Be sure to check out our 2 most recent videos, just published today, on our
VIDEO 1: "Ask the Experts session: IBM Client Application Access (ICAA)" (14 min)
VIDEO 2: "Troubleshooting Seedlists" (19 min)
Chad Scott 110000E1UB Visits (3887)
A client asked me today how to retrieve all wiki owners. After some research in the documentation, I was unable to find a wsadmin command that would return this information, but this SQL query does the trick:
This returns the set of users who own at least one wiki. If you instead want a report of all users who are wiki owners plus the count of wikis each user owns, you can run this query:
Chad Scott, IBM Connections Support software engineer
Yesterday I received what initially seemed like an unusual request to delete all users with MEMBER access from an IBM Connections community. My first thought was to simply delete and recreate the community based on the assumption that it was new, but this was an existing community full of data that the owner did not want to delete and recreate.
Unable to find an existing administrative command to handle this situation, I was able to achieve the desired result with the following script, which assembles various Communities administrative scripts to perform the task. Hopefully this will be useful to anyone who encounters the same requirement.
# The first argument is mandatory and is the name of the community
# List object to hold members of the community with MEMBER access
# Get the list of members from the specified community
if (TRACE == "1"):
# Populate uuidList with all entries from uuidList that have MEMBER access
# Remove batches until the number of members to be removed is less than or equal to the batch size
if (TRACE == "1"):
Chad Scott, software engineer on the IBM Connections Support team
Chad Scott 110000E1UB Visits (5408)
A colleague of mine asked for some help benchmarking the time required to build background indexes on an IBM Connections 5.0 CR2 test system with very little data. To test that, I ran the following wsadmin command as described in Sear
However, I ran into the following error:
CLFRW0807W: Problem creating an FSDirectory instance from this class class org.
Caused by: java
Initially I thought this was due to not creating the seedlist, extract, and index directories before running the command, but doing so yielded the same error on a subsequent indexing attempt. The issue turned out to be the case used in the paths provided in the wsadmin command. While Windows is not case-sensitive, the Java methods invoked are, and using the wrong case throws the java
The correct way to run that command on my system is:
If you are lazy like me and tend to ignore case on Windows, get in the habit of making sure to use exact case for any wsadmin command, regardless of platform. Oh, and the time required for all indexes on a nearly empty system? About 40 seconds.
Chad Scott, software engineer on the IBM Connections Support team
Scott Puls 110000BY2Y Visits (6854)
For clients on the go, IBM Support Portal is fully supported on mobile browsers with a mobile UI that was significantly enhanced in 2014. Additionally, the IBM Technical Support app was released on Android in December 2014, and will be available soon on iOS. The IBM Technical Support app provides search access to the full library of support content on the Support Portal, access to Service Requests, warranty lookup, and more.
When searching the Support Portal, you can restrict your search to the currently selected product or product group, or you can search the full IBM Support Portal knowledge base library to include content for products that integrate with Collaboration Solutions offerings.
on the IBM Support Portal today!
Scott Puls 110000BY2Y Visits (5507)
IBM Connections Docs v1.0.7 is now available. Formerly known as IBM Docs, IBM Connections Docs is a socially enabled online office productivity suite that makes it easier than ever for teams to collaboratively create and edit word processing, spreadsheet, and presentation documents in real time.
Chad Scott 110000E1UB Visits (414)
A colleague asked me today how to come up with a list of all communities with group members. I started trying to script this with a Jython command to run via wsadmin but discovered that there doesn't seem to be a way to distinguish ordinary users from group users in the data that comes back from the various CommunitiesService facilities. However, we can get this information from the database. The request was only for a list of communities, but I expanded it to be a list of community:group pairs.
select community.name as Community, groupmember.name as Group
An example run looks like this:
As the community is getting started with Notes & Domino 9.0.1 Feature Pack 10 (FP10), we are working to quickly address the initial feedback. Fixes for several issues are in progress, with delivery of a fix, FP10 IF1, being planned for the week of February 5.
If you use embedded Sametime and haven't already, please review the information in