Tony Pearson is a Master Inventor and Senior IT Architect for the IBM Storage product line at the
IBM Systems Client Experience Center in Tucson Arizona, and featured contributor
to IBM's developerWorks. In 2016, Tony celebrates his 30th year anniversary with IBM Storage. He is
author of the Inside System Storage series of books. This blog is for the open exchange of ideas relating to storage and storage networking hardware, software and services.
(Short URL for this blog: ibm.co/Pearson )
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At IBM, our standard is to have a limit of 200MB per user mailbox. A few of us get exceptions and have up to500MB limit because of the work we do. By comparison, my personal Gmail account is now up to 6500MB. Whenthis limit is exceeded, you are unable to send out any mail until it is brought down below the limit, and a request to be "re-enabled for send" is approved, a situation we call "mail jail".
The biggest culprit are attachments. Only 10 percent of emails have attachments, but those that do take up 90percent of the total space! People attach a 15MB presentation or document, and copy the world ondistribution list. Everyone saves their notes with these attachments, and soon, the limits are blown. Not surprisingly, deduplication has been cited as a "killer app" to address email storage, exactly for this reason.If all the users have their mailboxes all stored on the same deduplication storage device, it might find theseduplicate blocks, and manage to reduce the space consumed.
A better practice would be to avoid this in the first place. Here are the techniques I use instead:
Point to the document in a database
We are heavy users of Lotus Notes databases. These can be encrypted and controlled with Access Control Lists (ACL)that determine who can create or read documents in each database. Annually, all the database ACLs are validatedso that people can confirm that they continue to have a need-to-know for the documents in each database. Sendinga confidential document as a "document link" to a database entry takes only a few bytes, and all the recipientsthat are already on the ACL have access to that document.
Point to the document on a web page
If the document is available on an internal or external website, just send the URL instead of attaching the file.Again, this takes only a few bytes. We have websites accessible only to all internal employees, websites thatcan be accessed only by a subset of employees with special permissions and credentials based on their job role, and websites that are accessible to our IBM Business Partners.
In my case, if I happen to have a blog posting that answers a question or helps illustrate an idea, I will sendthe "permalink" URL of that blog post in my email.
Point to the document on shared NAS file system
Internally, IBM uses a "Global Storage Architecture" (GSA) based on IBM's Scale-Out File Services [SoFS] with everyone getting initially 10GB of disk space to store files, with the option to request more if needed. The system has policy-based support for placing and migrating older data to tape to reduce actual disk usage, and combines a clustered file system with a global name space.
My SoFS space is now up to 25GB, and I store a lot of presentationsand whitepapers that are useful to others. A URL with "ftp://" or "http://" is all you need to point to a filein this manner, and greatly reduces the need for attachments. I can map my space as "Drive X:" on my Windows system,or as a NFS mount point on my Linux system, which allows me to easily drag files back and forth.
Departments that don't need to offer "worldwide access" use NAS boxes instead, such as the IBM System Storage N series.
Pointing to files in a shared space, rather than as attachments in email, may take some getting used to. I've hada few recipients send me requests such as "can you send that as an attachment (not a URL)" because they plan toread it on the airplane or train, where they won't have online connectivity.
"Have you invested in the latest and greatest in collaboration technology but still feel people are still not collaborating? How many Microsoft Sharepoint servers and IBM Quickplaces remain relatively untouched or only used by the organization's technorati? I think it's a big problem because this narrow view of collaboration starts to get the concept a bad name: "yeah, we did collaboration but no one used it." And then there the issue of the vast amount of money wasted and opportunities lost. We can't afford to loose faith in collaboration because the external environment is moving in a direction that mandates we collaborate. The problems we face now and into the future will only increase in complexity and it will require teams of people within and across organizations to solve them."
Well, sending pointers instead of attachments works for me, and has kept me out of "mail jail" for quite some timenow.
IDC, an independent industry analyst firm, put out their 4Q07"Worldwide Disk Storage Systems Quarterly Tracker" report. Here is an excerpts from their [press release]:
"Worldwide external disk storage systems factory revenues posted 9.8 percent year-over-year growth in the fourth quarter of 2007 (4Q07) and totaling $5.3 billion (USD), according to the IDC Worldwide Disk Storage Systems Quarterly Tracker. For the quarter, the total disk storage systems market grew to $7.5 billion (USD), up 7.6 percent from the prior year's fourth quarter. Total disk storage systems capacity shipped reach 1,645 petabytes, growing 56.3 percent."
For those wondering how an industry could grow 56.3 percent in capacity, but only 7.6 percent in revenue, it isbecause the average dollar-per-GB dropped in 2007 from $6.63 down to $4.56 (USD), representing a 31 percent decline.In the past, disk prices dropped 40 to 60 percent each year, so making single digit growth was the best major vendorscould hope for. However, lately this has slowed down to 25 to 35 percent decline, but the client demand for capacity continues at the 60 percent pace, which means that vendors could achieve double digit revenue growth soon.
Once again, IBM was ranked number 1 in total disk storage. No surprise there. Here are the details:
"Total Disk Storage Systems Market
In the total worldwide disk storage systems market, IBM lead the market with 22.9 percent followed by HP with 18.1 percent revenue share. EMC maintained the third position with 16.0 percent revenue share.
For the full year, the total disk storage systems market posted 6.6 percent growth to $26.3 billion (USD). In the total worldwide disk storage systems market, IBM and HP lead the market in statistical tie with 20.1 percent and 19.4 percent revenue share, respectively. EMC maintained the third position with 15.2 revenue revenue share."
But why focus just on disk? IDC also released their"Worldwide Combined Disk and Tape Storage 3Q07 Market Share Update", and IBM was number one for that as well,taking in 21.9 percent share. Here's a quote of IBM VP Barry Rudolph in[CNN Money]:
"IBM's continued leadership in the storage hardware market reaffirms our strategy to provide the most comprehensive tiered portfolio of storage offerings, ranging from software and services to disk and tape storage solutions," said Barry Rudolph, Vice President, Storage Stack Solutions, IBM. "IBM is the clear choice for providing information infrastructure solutions that offer the most cost-efficient, streamlined approach to help our customers increase overall productivity and maximize performance."
It is looking like 2008 is going to be a good year for IBM!
IPv4, IPv6, Wireless Mesh networking? No problem! You know linux networking inside and out
Extensive knowledge of BIND, DHCPD, Squid, Apache, security, etc.
Experience working with [Moodle] would be most excellent (it is basically a PHP web application that maintains MySQL databases for lesson plans, homework assignments and other school related information)
Adept with Python scripting or could learn it quickly. OLPC has standardized on Python for scripting (although knowledge in Perl and PHP won't hurt either)
You look to implement a practical solution that less skilled sysadmins can easily maintain over a cooler but more complicated solution.
You play well with others. You don’t alienate collaborators with rude e-mails that assert your technical superiority (even though you are)
Your primary concern is meeting the educational needs of kids and teachers. Your rate technical awesomeness a distant second to meeting those critical needs.
I've been working with Dev, Bryan and Sulochan for the past three months (remotely here from Tucson, AZ)but we've come to a point where we need on-site expertise. I will continue to provide remote support.
Given the number of readers who have contacted me over the past year looking for an IT job (or a different job because they are not happy where they are), this could be an amazing experience.
It's been a while since I've talked about [Second Life].
The latest post on eightbar[Spimes, Motes and Data centers]discusses IBM's use of virtual world technology to analyze data centers in three dimensions.New World Note asks[What's The Point Of 3D Data Centers?]One would think that a simple monitoring tool based on a two-dimensional floor plan would be enough to evaluate a data center.
Enter Michael Osias, IBM (a.k.a Illuminous Beltran in Second Life). Some of the leading news sites havebegun to notice some 3D data centers that he has helped pioneer. UgoTrade writes up an article aboutMichael and the media attention in [The Wizard of IBM's 3DData Centers].
Of course, in presenting these "Real Life/Second Life" (RL/SL) interactive technologies, IBM is sometimes the target of ridicule. Why? Because IBM is 10 years ahead of everyone else. So, are there aspects of a data center where 3D interfaces makes sense? I think there is.
IBM TotalStorage Productivity Center has an awesome "topology viewer" that shows what servers are connectedto which switches, to which disk systems and tape libraries. This is all done in a 2D diagram, generated dynamicallywith data discovered through open standard interfaces, similar to what you might draw manually with toolslike Visio. Imagine, however, howmore powerful if it were a 3D viewer, with virtual equipment mapped to the physical location of each pieceof hardware on the data center floor, including the position on the rack and location on the data center floor.
Designing computer room air conditioning (CRAC) systems is actually a three dimensional problem. Cold air isfed underneath the raised floor, comes up through strategically placed "vent" tiles, taken in the front ofeach rack. Hot air comes out the back of each rack, and hopefully finds ceiling duct intake to get cooled again.The temperature six inches off the floor is different than the temperature six feet off the floor, and 3Dmonitor tools could be helpful in identifying "hot spots" that need attention. In this case "spimes" representsensors in the 3D virtual world, able to report back information to help diagnose problems or monitor events.
After many people left the mainframe in favor of running a single application per distributed server, the pendulumhas finally swung back. Companies are discovering the many benefits of changing this behavior. "Re-centralization" is the task at hand. Thanks to virtualization of servers, networks and storage, sharing common resources canonce again claim the benefits of economies of scale. In many cases, servers work together in collective unitsfor specific applications that might benefit better if consolidated together onto the same equipment.
IBM's "New Enterprise Data Center" vision recognizes that people will need to focus on the management aspectsof their IT infrastructure, and 3D virtual world technologies might be an effective way to getthe job done.
I am always amused in the manner the IT industry tries to solve problems. Take, for example, theprocess of backups. The simplest approach is to backup everything, and keep "n" versions of that.Simple enough for a small customer who has only a handful of machines, but does not scale well. Inmy post [Times a Million],I coined the phrase "laptop mentality", referring to people's inability to think through solutions in large scale.
Apparently, I am not alone.Steve Duplessie (ESG) wrote in his post[Random Thoughts]:
"I may even get to stop yelling at people to stop doing full backups every week on non-changing data (which is 80 %+) just because that's how they used to do it. They won't have a choice. You can't back up 5X your current data the way you do (or don't) today."
Hu Yoshida (HDS) does a great job explaining that thereare three ways to perform deduplication for backups:
Pre-processing. Have the backup software not backup unchanged data.
Inline processing. Have an index to filter the output of the backup as it sends data to storage.
Post-processing. Have the receiving storage detect duplicates and handle them accordingly.
"A full backup of 1TB data base tablespace is taken on day one. The next day another full backup is taken and only 2GB of that backup has any changes.
Using traditional full backup approaches after 2 nights, the backup capacity required is 2 x 1TB = 2TB
One method of calculating de-duplication ratios could yield a low ratio:
Total de-duplicated backup capacity used = 1TB + 2GB = 1.002TB
If the de-duplication ratio compares the amount of total physical storage used to the total amount that would have been used by traditional backup methods, the ratio = 2TB / 1.002TB = approximately 2:1
Another method of calculating de-duplication ratios could yield a high ratio:
Total de-duplicated backup capacity used still = 1.002TB
If the de-duplication ratio compares the amount of data stored in the most recent (second) backup to the amount that would have been used by traditional backup methods, the ratio 1TB / 2GB = 1000GB / 2GB = 500:1"
While IBM also offers deduplication in the IBM System Storage N series disk systems, I find that for backup, itis often more effective to apply best practices via IBM Tivoli Storage Manager (TSM). Let's take a look at some:
Exclude Operating System files
Why take full backups of your operating system every day? Yes, deduplication will find a lot to reduce fromthis, but best practices would exclude these. TSM has an include/exclude list, and the default version excludesall the operating system files that would be recovered from "bare machine recovery" or "new system install"procedures. Often, if the replacement machine has different gear inside, your OS backups aren't what you need,and a fresh OS install may determine this and install different drivers or different settings.
Exclude Application programs
Again, yes if there are several machines running the same application, you probably have opportunity for deduplication. However, unless you match these up with the appropriate registry or settings buried down in theoperating system, recovering just application program files may render an unusable system. Applications are bestinstalled from a common source that are either "pushed" through software distribution, or "pulled" from an application installation space.
If you have TB-sized databases, and are only doing full backups daily to protect it, have I got a solution for you.IBM and others have software that are "application-aware" and "database-aware" enough to determine what haschanged since the last backup and copy only that delta. Taking advantage of the TSM Application ProgrammingInterface (API) allows for both IBM and third party tools to take these delta backups correctly.
Which leaves us with user files, which are often unique enough on their own from the files of other users,that would not benefit from file-level deduplication. Backing up changed data only, as TSM does with its patented ["progressive incremental backup"] method, generally gets most of the benefits described by deduplication, without having to purchase storage hardware features.
Of course, if two or more users have identical files, the question might be why these are not stored on acommon file share. NAS file share repositories can greatly reduce each user keeping their own set of duplicates.It is interesting that some block-oriented deduplication,such as that found in the IBM System Storage N series, can get some benefit because some user files are oftenderivatives of other files, and there might be some 4 KB blocks of data in common.
Last November, I visited a customer in Canada. All of their problems were a direct result of taking full backupsevery weekend. It put a strain on their network; it used up too many disk and tape resources; and it took too long tocomplete. They asked about virtual tape libraries, deduplication, and anything else that could help them. The answer was simple: switch to IBM Tivoli Storage Manager and apply best practices.
On Tuesday, I covered much of the Feb 26 announcements, but left the IBM System Storage DS8000 for today so that it can haveits own special focus.
Many of the enhancements relate to z/OS Global Mirror, which we formerly called eXtended Remote Copy or "XRC", not to be confused with our "regular" Global Mirror that applies to all data. For those not familiar with z/OS Global Mirror, here is how it works. The production mainframe writes updates to the DS8000, and the DS8000 keeps track of these in cache until a "reader" can pull them over to the secondary location.The "reader" is called System Data Mover (SDM) which runs in its own address space under z/OS operating system. Thanks to some work my team did several years ago, z/OS Global Mirror was able to extend beyond z/OS volumes and include Linux on System z data. Linux on System z can use a "Compatible Disk Layout" (CDL) format (now the default) that meetsall the requirements to be included in the copy session.
IBM has over 300 deployments of z/OS Global Mirror, mostly banks, brokerages and insurance companies. The feature can keep tens of thousands of volumes in one big "consistency group" and asynchronously mirror them to any distance on the planet, with the secondary copy recovery point objective (RPO) only a few seconds behind the primary.
Extended Distance FICON
Extended Distance FICON is an enhancement to the industry-standard FICON architecture (FC-SB-3) that can help avoid degradation of performance at extended distances by implementing a new protocol for "persistent" Information Unit (IU) pacing. This deals with the number of packets in flight between servers and storage separated by long distances, andcan keep a link fully utilized at 4Gpbs FICON up to 50 kilometers. This is particularly important for z/OS GlobalMirror "reader" System Data Mover (SDM). By having many "reads" in flight, this enhancementcan help reduce the need for spoofing or channel-extender equipment, or allow you to choose lower-costchannel extenders based on "frame-forwarding" technology. All of this helps reduce your total cost of ownership (TCO)for a complete end-to-end solution.
This feature will be available in March as a no-charge update to the DS8000 microcode.For more details, see the [IBM Press Release]
z/OS Global Mirror process offload to zIIP processors
To understand this one, you need to understand the different "specialty engines" available on the System z.
On distributed systems where you run a single application on a single piece of server hardware, you mightpay "per server", "per processor" or lately "per core" for dual-core and quad-core processors. Software vendors were looking for a way to charge smaller companies less, and larger companies more. However, you might end up paying the same whether you use 1GHz Intelor 4GHz Intel processor, even though the latter can do four times more work per unit time.
The mainframe has a few processors for hundreds or thousands of business applications.In the beginning, all engines on a mainframe were general-purpose "Central Processor" or CP engines. Based on theircycle rate, IBM was able to publish the number of Million Instructions per Second (MIPS) that a machine witha given number of CP engines can do. With the introduction of side co-processors, this was changed to "Millionsof Service Units" or MSU. Software licensing can charge per MSU, and this allows applications running in aslittle as one percent of a processor to get appropriately charged.
One of the first specialty engines was the IFL, the "Integrated Facility for Linux". This was a CP designatedto only run z/VM and Linux on the mainframe. You could "buy" an IFL on your mainframe much cheaper than a CP,and none of your z/OS application software would count it in the MSU calculations because z/OS can't run on theIFL. This made it very practical to run new Linux workloads.
In 2004, IBM introduced "z Application Assist Processor" (zAAP) engines to run Java, and in 2006, the "z Integrated Information Processor" (zIIP) engines to run database and background data movement activities.By not having these counted in the MSU number for business applications, it greatly reduced the cost for mainframe software.
Tuesday's announcement is that the SDM "reader" will now run in a zIIP engine, reducing the costs for applicationsthat run on that machine. Note that the CP, IFL, zAAP and zIIP engines are all identical cores. The z10 EC hasup to 64 of these (16 quad-core) and you can designate any core as any of these engine types.
Faster z/OS Global Mirror Incremental Resync
One way to set up a 3-site disaster recovery protection is to have your production synchronously mirrored to a second site nearby, and at the same time asynchronously mirrored to a remote location. On the System z,you can have site "A" using synchronous IBM System Storage Metro Mirror over to nearby site "B", and alsohave site "A" sending data over to size "C" using z/OS Global Mirror. This is called "Metro z/OS Global Mirror"or "MzGM" for short.
In the past, if the disk in site A failed, you would switch over to site B, and then send all the data all over again. This is because site B was not tracking what the SDM reader had or had not yet processed.With Tuesday's announcement, IBM has developed an "incremental resync" where site B figures out what theincremental delta is to connect to the z/OS Global Mirror at site "C", and this is 95% faster than sendingall the data over.
IBM Basic HyperSwap for z/OS
What if you are sending all of your data from one location to another, and one disk system fails? Do you declare a disaster and switch over entirely? With HyperSwap, you only switch over the disk systems, but leave therest of the servers alone. In the past, this involved hiring IBM Global Technology Services to implementa Geographically Dispersed Parallel Sysplex (GDPS) with software that monitors the situation and updates thez/OS operating system when a HyperSwap had occurred. All application I/O that were writing to the primary locationare automatically re-routed to the disks at the secondary location. HyperSwap can do this for all the disk systems involved,allowing applications at the primary location to continue running uninterrupted.
HyperSwap is a very popular feature, but not everyone has implemented the advanced GDPS capabilities.To address this, IBM now offers "Basic HyperSwap", which is actually going to be shipped as IBMTotalStorage Productivity Center for Replication Basic Edition for System z. This will run in a z/OSaddress space, and use either the DB2 RDBMS you already have, or provide you Apache Derby database for thosefew out there who don't have DB2 on their mainframe already.
Update: There has been some confusion on this last point, so let me explain the keydifferences between the different levels of service:
Basic HyperSwap: single-site high availability for the disk systems only
GDPS/PPRC HyperSwap Manager: single- or multi-site high availability for the disk systems, plus some entry-level disaster recovery capability
GDPS/PPRC: highly automated end-to-end disaster recovery solution for servers, storage and networks
I apologize to all my colleagues who thought I implied that Basic HyperSwap was a full replacement for the morefull-function GDPS service offerings.
Extended Address Volumes (EAV)
Up until now, the largest volume you could have was only 54 GB in size, and many customers still are using 3 GB and 9 GB volume sizes. Now, IBM will introduce 223 GB volumes. You can have any kind of data set on these volumes,but only VSAM data sets can reside on cylinders beyond the first 65,280. That is because many applications still thinkthat 65,280 is the largest cylinder number you can have.
This is important because a mainframe, or a set of mainframes clustered together, can only have about 60,000disk volumes total. The 60,000 is actually the Unit Control Block (UCB) limit, and besides disk volumes, youcan have "virtual" PAVs that serve as an alias to existing volumes to provide concurrent access.
Aside from the first item, the Extended Distance FICON, the other enhancements are "preview announcements" which means that IBM has not yet worked out the final details of price, packaging or delivery date. In many cases, the work is done, has been tested in our labs, or running beta in select client locations, but for completeness I am required to make the following disclaimer:
All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal without notice. Availability, prices, ordering information, and terms and conditions will be provided when the product is announced for general availability.
Yesterday, I asked if you were prepared for the future? The future is now. Today, IBM announced its["New Enterprise Data Center"] vision and strategy which spans software, hardware and services in dealing withthe latest challenges that our clients are faced with today, or will face sooner or later this century.
Here's an excerpt:
Align IT with business goals These changes demand that IT improve cost and service delivery, manage escalating complexity, and better secure the enterprise. And aligning IT more closely with the business becomes a primary goal. The new enterprise data center is an evolutionary new model for efficient IT delivery that helps provide the freedom to drive business innovation. Through a service oriented model, IT will be able to better manage costs, improve operational performance and resiliency, and more quickly respond to business needs. This approach will deliver dynamic and seamless access to IT services and resources, improving both productivity and satisfaction.
IBM's Vision for the New Enterprise Data Center The new enterprise data center can improve the integration of people, process, and technology in your business to help you improve efficiency and effectiveness. As you implement a new enterprise data center strategy, your infrastructure becomes open, efficient, and easy to manage. And your IT staff can move from a focus on fixing IT problems to solving business challenges. Ultimately your processes become standardized and efficient, focused on business needs rather than technology.
A lot was announced today, so I will give a quick recap now, and cover specific areas over the rest of the week.
IBM System z10 Enteprise Class
IBM introduces its most powerful mainframe. Before you think "Wait, that's a mainframe, that doesn't apply to me"stop to consider all that IBM has done to make the mainframe an "open system" without sacrificing security oravailability:
Open standard connectivity, including TCP/IP and now 6Gbps Infiniband and 10GbE Ethernet.
Unix System Services. Yes, z/OS is certified to provide UNIX interfaces for today's applications.
HFS and zFS file systems that can be mounted, shared, and used by traditional z/OS applications and JCL.
Linux and Java. Many of today's largest websites are run on mainframes behind the scenes.
Extreme bandwidth. The z10 EC handles up to 336 FICON channels (4Gbps) for large data processing workloads
The z10 EC is as powerful as 1,500 x86 (such as Intel or AMD) servers, but consumes 85 percent less floorspace and85 percent less energy. (They should put a "green" stripe down the front of this box just to remind everyone how energy efficient this server really is!) For more on the z10 EC, see the[Press Release].
Enhanced IBM System Storage DS8000
With the XIV acquisition taking the role as the best place to put unstructured files for Web 2.0 applications,the IBM DS8000 can focus on its core strength, managing databases and online transactions for the mainframe.There's enough here to justify its own post, so I will cover this later.
IT Service Management Center for z (ITSMCz)
Trust me, I don't make up these acronyms. IT Service Management are the policies and procedures for managingan IT environment, such as following the best practices documented in the IT Infrastructure Library (ITIL).In the past, IBM tools have focused on Linux, UNIX and Windows on distributed servers, but today ITSMCz bringsall of that to the mainframe! (or perhaps more correct to say "brings the mainframe to all that"!)
IT Transformation & Optimization - Infrastructure Strategy and Planning services
I don't make up the names of our service offerings either. However, one thing is clear, it is time for peopleto re-evaluate their current data center, and come up with a new plan. The average data center is 15 years old.According to Gartner Group, more than 70 percent of the world's "Global 1000" organizations will have to make significant modifications to their data centers in the next five years. IBM can help, and is rolling outa new set of services specifically to help clients make this transition, to better align their IT to their business strategies.
Economic Stimulus Package
IBM borrowed this idea from the U.S. government. IBM Global Financing is offering special terms and ratesfor new equipment installed by December 31 this year.
Want to learn more? Read this 15-page[IBM's Vision]white paper.
IBM Developerworks that host this blog suggest posting once per day. General blogging guidelines I have found suggest 300 to 500 words per post. Most magazine and newspaper articles range around 700 words.In my book, [Inside System Storage: Volume I], I had 165 posts covering twelve months, with an average of 636 words per post.
longer posts, perhaps once a week or less
I've seen several executives adopt this approach. When they have something to say, out comes a long speech,in written form, when the occasion deems it necessary. Some of the more technical blogs adopt this approachalso, going into great detail on product specifications and supporting material to make their case.
Either way, it comes out to perhaps 2000 words per week, that can be 20 posts of 100 words each, four posts that are 500 words each, or one long post for the week. Currently, I post about 2-5 times per week, with posts 500-700 words long. I can try to mix short posts with long ones, to give you readers some variety. Post a comment below on whether you prefer that I do more/shorter or fewer/longer.
As for the future of IT...
In a recent post by fellow blogger (and author) Nick Carr titled [Alan Turing, cloud computing and IT's future], he mentions he has a free download of a 7-page PDF called "IT in 2018: from Turing's machine to the computing cloud." It's a quick read, covering many of thepoints in his most recent book, The Big Switch. Here's an excerpt:
As for computer professionals, the coming of the WorldWide Computer means a realignment of the IT workforce,with some jobs disappearing, some shifting fromusers to suppliers, and others becoming more prominent.On the supplier side, we’ll likely see booming demand for the skills required to design and run reliable,large-scale computing plants. Expertise in parallelprocessing, virtualization, artificial intelligence, energymanagement and cooling, encryption, high-speed networking,and related fields will be coveted and rewarded.Much software will also need to be written orrewritten to run efficiently on the new infrastructure. Ina clear sign of the new labor requirements, Google andIBM have teamed up to spearhead a major educationinitiative aimed at training university students to writeprograms for massively parallel systems.
Some interesting insights from Google can be read in New York Times'Freakonomics blog, where Steve Dubner interviews Google's chief economist: [Hal Varian Answers Your Questions]Hal comes up with some clever answers to some rather tough questions. It's worth a read.
It is good to have futurists like this. However, as we caution in IBM, those who seek a life througha crystal ball... must often settle for a diet of broken glass.I will close with one of my favorite quotes.
"As I've said many times, the future is already here. It's just not very evenly distributed." --- William Gibson (science-fiction author)
So, yes, I may sometimes look at the rear-view mirror. However, there is a common theme from Nick Carr to Steve Dubnerto William Gibson. They also look back to the past to give insights on how things might unfold in the future.
My view is that for some the future is already here. IBM already offers the product, service or solutionthat might be just what you need, but you just haven't gotten it yet. Future for you, but past for us.For others, the future is repeating a pattern we have already seen in the past. Understanding what happened back then helps us be better prepared to understand what is happening now, in the directions and trends we forecast moving forward.
EMC Corporation (NYSE:EMC) today announced it has been positioned as a leader in the Forrester Wave™: Enterprise Open Systems Virtual Tape Library (VTL), Q1 2008 by Forrester Research, Inc. (January 31, 2008), an independent market and technology research firm. EMC achieved a position as a leader in the Forrester Wave report on virtual tape libraries based on the largest installed base of the EMC® Disk Library family of systems, its broad ecosystem interoperability. Virtual tape libraries emulate tape drives and work in conjunction with existing backup software applications, enabling fast backup and restoration of data by using high-capacity, low-cost disk drives.
EMC was the first major vendor in the open systems virtual tape library market as it introduced the EMC Disk Library in April 2004 and today is a leading provider of open systems virtual tape solutions, with systems that are designed for businesses and organizations of all sizes.
While the press release implies that "EDL equals VTL", Chuck tries to explain they are in fact very different. Here is an excerpt from his blog post:
Virtual Tape Libraries vs. Disk Libraries
As many of you know, VTLs have been around for a while. They use disk as a cache -- they buffer the incoming backup streams, do some housekeeping and stacking, then turn around and write tape efficiently. When you go to restore, you're usually coming back off of tape, unless the backup image in question is sitting in the disk cache.
Now, there is nothing wrong with the VTL approach, but it was conceived in a time when disks were horribly expensive. It was also pretty clear to many of us that disks were going to be a whole lot cheaper in the near future, and this fundamental assumption wouldn't be valid for much longer.
I kept thinking in terms of disk as a direct target for a backup application. No modifications to the backup application. Native speed of sequential disks for both backup and restore. Tape positioned as a backup to the backup. Use the strengths of the underlying array (e.g. CLARiiON) for performance, availability, management, etc.
We ended up calling the concept a "disk library" to differentiate from the VTLs that had come before it. It was a different value proposition and offering, based on the emergence of lower-cost disk media.
... It's nice to see we're at 1,100+ customers, and still going strong.
For those new to the blogosphere, there is a difference between "Press Releases" as formalcorporate communications versus "Blog Posts" which are informal opinions of the individual blogger, whichmay or may not match exactly the views of their respective employer.As we've learned many times before, one should not treat termslike "first" or "leader" in corporate press releases literally! Let's explore each.
Was EDL the first "open systems" Virtual Tape Library?
This is implied by the Forrester report. Chuck mentions the "VTLs that had came before it" in his blog, and many people are aware that IBM and StorageTek had introduced mainframe-attached VTLs in the 1990s. But what about VTL for "open systems"?
(Hold aside for the moment that IBM System zmainframe is an open system itself, with z/OS certified as a bona fide UNIX operating system by the [the Open Group] standards body. Most analysts and research firms usually refer only to the non-mainframe versions of UNIX and Windows. Alternative definitions for "open systems" can be foundin [Web definitions or Wikipedia]. I will assume Forrester meantnon-mainframe servers.)
IBM announced AIX non-mainframe attachment via SCSI connectivity to the IBM 3494 Virtual Tape Server (VTS) on Feb 16, 1999, with general availability in May 28, 1999. That's nearly FIVE YEARS before the April 2004 introduction of EDL. IBM VTS support for Sun Solaris and Microsoft Windows came shortly thereafter in November 2000, and support for HP-UX a bit later in June 2001. One of my 17 patents is for the software inside the IBM 3494 VTS, so like Chuck, I can takesome pride in the success of a successful product.
(I don't remember if StorageTek, which was subsequently acquired by Sun, had ever supported non-mainframe operating systems with their Virtual Storage Manager[VSM] offering, but if they did, I am sure it was also before EMC.)
Last week, another EMC blogger, BarryB (aka [the Storage Anarchist]),took me to task in comments on my post [IBM now supports 1TB SATA drives]. He felt that IBM should not claim support, given that the software inside the IBM System Storage N series is developed by NetApp. He compared this to the situation of HP and Sun re-badging the HDS USP-V disk system. If someone else wrote the software, BarryB opines, IBM should not claim credit for it. I tried to explain how IBM provides added value and has full-time employees dedicated to N series development and support, butdoubt I have changed his mind.
Why do I bring that up? Because the EMC Disk Library runs OEM software from FalconStor. Basically EMC is assembling a hardware/software solution with components provided from OEM suppliers. Hmmm? Sound familiar? Who is calling the kettle black?
If there is a clear winner here, it is FalconStor itself.Perhaps one of the worst kept industry secrets is that FalconStor software is also used in VTL offerings from Sun, Copan, and IBM, the latter embodied as the [IBM TS7520 Virtualization Engine] offering. If you like the concept of an EDL,but prefer instead one-stop shopping from an "information infrastructure" vendor, IBM can offer the TS7520 along with servers, software and services for a complete end-to-end solution.
Can EMC claim to be "a leader" in Virtual Tape Libraries?
During the measured quarter, IBM shipped its 10 millionth LTO-4 tape drive cartridge to Getty Images, the world's leading creator and distributor of still imagery, footage and multi-media products, as well as a recognized provider of other forms of premium digital content, including music. Getty Images is using the LTO-4 drives as part of a tiered infrastructure of IBM disk and tape solutions that help support the backup needs of their digital imagery;
IBM shipped more than 1,500 Petabytes of tape storage in Q3'07 alone;
During Q3'07, IBM shipped the 10,000th IBM System Storage TS3500 Tape Library. The TS3500 is a highly scalable tape library with support from 1 to 192 tape drives and up to 6,400 cartridge slots for open system, mainframe and virtual tape system attachment.
Let's take a look at the numbers. IBM has sold over 5,400 virtual tape libraries. Sun/STK has sold over 4,000 virtual tape libraries. Both are drastically more than the 1,100 mentioned in Chuck's post. Does IDC recognize EMC in third place? No, EMC chooses instead to declare EDL as disk arrays (probably toprop up their IDC "Disk Tracker" numbers), so they don't even earn an honorable mention under the virtual tape librarycategory. This of course includes the number of mainframe-attached models from IBM and Sun/STK. So, if EMC did call these tape systems instead, they might showup in third place, and as such EMC could claim to be "a leader" in much the same way an athlete can claim to be an "Olympic medalist" winning the bronze for third place. (If you limit thecount to just the FalconStor-based models from IBM, EMC, Sun and Copan, then EMC moves up to first or second, but then press release titles like "EMC a Leader in FalconStor-based non-mainframe Virtual Tape Libraries" can get too confusing.)
Chuck, if you are reading this, I feel you have every right to celebrate your involvement with the EDL. Despite having common software and hardware components, both IBM and EMC can rightfully declare their own unique value-add through their respective VTL offerings. Like the IBM N series, the EMC Disk Library is not diminished by the fact the software was written by someone else. BarryB might disagree.
Last year, in my post [Inaugural Brand Impact 2007 Awards], I mentioned how IBM beat out other major storage vendors for the best brand "IBM System Storage". I am proud of this, and highlighted it as one of my team's key accomplishments during my brief20-month career in marketing, which I recapped in my post[Switching Over from What and Why] when I switched over to consulting.
This year, IBM did it again. For a second consecutive year, IBM System Storage was recognized by [Liquid Agency]as the leading brand for enterprise storage. Here is an excerpt from the [IBM Press Release]:
"IBM System Storage is the most trusted storage portfolio in the world, providing our clients leading disk, tape and storage software solutions and services. This award reflects IBM's priority in delivering information infrastructure solutions to solve our client's most critical storage challenges," said Barry Rudolph, Vice President, IBM System Storage. "We are helping clients -- from large corporations to small businesses -- intelligently manage information as a strategic business asset. We are proud to be recognized as the clear market leader in delivering solutions that help our clients manage and extract value from their information."
Liquid Agency reviewed over 250 technology brands to make this assessment.
The Business/IT Alignment category is critical for many companies; getting these two key divisions in sync provides a huge competitive advantage. This year’s winner – by a landslide – is IBM's [Innov8].
This Big Blue product has a touch of the sci-fi to it: it’s an interactive, 3-D business simulator intended to close the divide between IT staff and business executives. In other words, it’s…a video game. I guarantee you that in all the decades that Datamation has done its Product of the Year awards, never has a video game won. The times they are a-changin’.
Whether a server is the “best” server is, in truth, based on your company’s individual needs and budgets. In the server world, with its myriad options and add-ons, one size definitely does not fit all. That said, IBM p 570 Server must fit plenty of needs; the box easily won the Enterprise Server category. IBM claims this workhorse doubles the speed of its predecessor without requiring a larger energy footprint.
IBM Lotus Symphony
When it comes to total numbers of users, there’s no question that Microsoft Office is the 800-pound gorilla of this category. The deeply entrenched Office makes the corporate world go ‘round. Given Office’s status, it’s a major eyebrow raiser that this category was won by relative newcomer IBM Lotus Symphony. Perhaps it’s because Big Blue’s product is free (that always helps), or because IBM is itself such an established vendor. Whatever the case, consider this vote as a huge upset.
(Note: IBM Lotus Symphony is available for [free download] for Windows and Linux.When my friend purchased a new laptop that came pre-installed with Windows Vista, he was surprised to see that Microsoft Office was not included. I pointed him to Lotus Symphony, and he is running great with his existing Word, Powerpoint and Excel documents! I use Lotus Symphony on both Windows and Linux, and IBM plans to make a version available for Mac OS X-- when that happens, I have my Mac Mini G4 waiting to try it out.)
IBM Wireless Software for Business Intelligence (BI) on the go
For most of 2007, IBM Cognos 8 Go! Mobile software supported only Blackberry units. At the end of last year, Cognos upgraded its wireless business intelligence software – which delivers business reports to on-the-go staffers – to support handhelds that run Windows Mobile OS. Naturally, this expanded the company’s user base, and likely helped Cognos 8 Go! Mobile win the Wireless Software category.
(If you have a RIM Blackberry handheld device, you can try out this[actual demo].)
Wow! That's a lot of awards. Congratulations to all my IBM colleagues who made this happen!