Safe Harbor Statement: The information on IBM products is intended to outline IBM's general product direction and it should not be relied on in making a purchasing decision. The information on the new products is for informational purposes only and may not be incorporated into any contract. The information on IBM products is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for IBM products remains at IBM's sole discretion.
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Tony Pearson is a Master Inventor and Senior Software Engineer for the IBM Storage product line at the
IBM Executive Briefing Center in Tucson Arizona, and featured contributor
to IBM's developerWorks. In 2016, Tony celebrates his 30th year anniversary with IBM Storage. He is
author of the Inside System Storage series of books. This blog is for the open exchange of ideas relating to storage and storage networking hardware, software and services. You can also follow him on Twitter @az990tony.
(Short URL for this blog: ibm.co/Pearson
On StorageZilla, fellow blogger Mark Twomey introduces the latest entrant from EMC to the blogosphere,in his post [Polly Pearson's blog].
Although we share the same name, with the same exact spelling, I would like be the first to point out we are not related, at least as far as I know. Basing solely from her post[Welcome to my Blog - Part 1], sheis a year younger than I am, a lot better looking, majored in communications, and is not afraid to quit acrappy job for a much better job elsewhere. I on the other hand, majored in engineering, but agree wholeheartedly not to stick in a crappy situation. There is such a skills shortage out there in the IT industry,with a cap on U.S. [H-1B visas] at a paltry [65,000 this year]. If you don't like your IT job, you should be able toquit and find another one in the IT industry you are more passionate about.
On a similar theme, over at DrunkenData, Jon Toigo's latest post asks if you are[Feeling Insecure About Your Job?]ScoreLogix’s Job Security Index has fallen in the United States, with a sharp drop specifically for IT jobs. Jon points out that while it might be easy to point out that a number went up or down, it is far more difficultto explain why it did so. He gives a good piece of career advice:
Want to keep your job? Play by the rules of the front office: demonstrate the value of what you do for the company from the standpoint of cost-savings, risk reduction and process improvement. Make yourself indispensable. If they don’t appreciate you then, you need to move on. You will always be hiding in your cubical and sweating a pink slip ...
So shine bright. Be remarkable. It is not always easy to communicate your value in a technical position to cluelessnon-technical managers. Certainly, writing a blog helps. Within IBM, there are over 3500 bloggers. Most postwithin the safe confines behind the firewall, but manage to generate ideas, present valid arguments, and get theconversation rolling with the right set of people that might be difficult otherwise in a company like IBM of over350,000 employees scattered around the world. A few of us daringly blog in full public, and carry the conversationto our clients, prospects, analysts, journalists, Business Partners, and others within the IT industry.
So, Polly Pearson from EMC, although we have never met in person, I too welcome you to the blogosphere!
Hey everyone, I'm having a great time in New York.
Here are a few webinars this week you might be interested in, related to tape, and tape encryption:
1) Wednesday If regulatory compliance and protecting your data against security breaches is top of mind for you, I invite you to attend a webinar on a new enterprise encryption solution from IBM featuring the IBM System Storage™ TS1120 tape drive. On September 20, 2006 Jon Oltsik, Senior Analyst for Information Security with the Enterprise Strategy Group, will moderate a discussion on IBM’s encryption strategy and latest data security advances with a panel of our product and industry experts.
Forrester analysts kicked off the keynote sessions for Day 1 of the Forrester IT Forum 2009 event. The theme for this conference is "Redefining IT's value to the Enterprise."Rather than focusing on blue-sky futures that are decades away, Forrester wants to present instead a blend of pragmatic informationthat is actionable now in the next 90 days along with some forward-looking trends.
If you ask CEOs how well their IT operations are doing, 75 percent will saythey are doing great. However, if you dig down, and ask how their companies are leveraging IT to help generate revenues, reduce costs, improve employee morale, drive profits, improve customer service, or manage risks, then the percentage drops down to 30 to 35 percent.
What are the root causes of this "perception gap" in value between business and IT? Several ideas come to mind:
Some CEOs still consider IT departments as "cost centers". Rather than exploiting technology to help drive the rest of the business, they are seen as a necessary evil, an extension of the accounting department, for example.
Some CEOs consider IT's role as basically "keeping the lights on". They only notice IT when the lights go out, or other business outages caused by disruptions in IT.
IT departments measure themselves in technology terms, not business terms. CEOs and the rest of the senior management team may not be "tech savvy", and the CIO and IT directors may not be "business savvy", resulting in failure to communicate IT's role and value to the rest of the business.
This conference is focused on CIOs and IT professionals, and how they can bridge the tech/business gap. The first two executive keynote presentations emphasized this point.
Bob Moffat, Senior VP and Group Executive, IBM
Bob Moffat (my fifth-line manager, or if you prefer, my boss's boss's boss's boss's boss) is the Senior VP and Group Executive of IBM's Systems and Technology Group that manufactures storage and other hardware. He presented how IBM is helping our clients deploy smarter solutions. Globalization has changed world business markets, has changed the reach of information technology, and has changed our client's needs.To support that, IBM is focused on making the world a smarter planet, instrumented with appropriate sensors, interconnected over converging networks, and intelligent to provide visibility, control and automation.
It's time to rethink IT in light of these new developments, to think about IT in client terms, with business metrics. Bob gave several internal and customer examples, here's one from the City of Stockholm:
Covering nine square miles of Stockholm Sweden, IBM led [the largest project of its kind] for traffic congestion in Europe. To reduce congestion caused by 300,000 vehicles, the City of Stockhold enacted a "congestion fee" with real-time recognition of license plates and a Web infrastructure to collect payments. The analytics, metrics and incentives have paid off. Since August 2007, traffic is reduced 18 percent, a reduction of travel time on inner streets, and a 9 percent increase in "green" vehicles.
In addition to smarter traffic, IBM has initiatives for smarter water, smarter energy, smarterhealthcare, smarter supply chain, and smarter food supply.
Dave Barnes, Senior VP and CIO, United Postal Service (UPS)
Dave Barnes must act as the "trusted advisor" to the rest of the senior management team. UPS delivers packages worldwide. They put sensors on all of the vehicles, not just to know how fast they were driving,but also how often they drove in reverse gear, and sensors on the engines to determine maintenance schedules.Analytics found that driving in reverse was the most dangerous, and by providing this information to the drivers themselves, the drivers were able to come up with their own innovative ways to minimize accidents.This is one role of IT, to provide employees the information they need to enable them to be better at their own jobs.
Dave also mentioned the importance of collaborating across business units. Their "Information Technology Steering Committee (ITSC)" has 15 members, of which only three are from the IT department. This helped deploy social media initiatives within UPS. For example, Twitter has been adopted so that senior management can get unfiltered customer feedback. This is perhaps another key role of IT, to flatten an organization from cultural hierarchies that prevent top brass up in the ivory tower from hearing what is going wrong down on the street. Too often, a customer or client complains to the nearest employee, and this may or may not get passed up accurately along the chain of command. Twitter allowed executives to see what was going on for themselves.
Dave also covered the "Best Neighbor" approach. If you were going to build a deck in your back yard, you might ask your neighbors that have already done this, and learn from their experience. Sadly, this does not happen enough in IT. To address this, UPS has a "Tech Governance Group" that focused on business process across the organization. For example, they improved "package flow", reducing 100 million miles in the past few years.
Lastly, he mentioned that many technologists are "loners". They have a few like that, but try to hire techies who look to team across business units instead. Likewise, they try to hire business people who are somewhat tech savvy. For example, they have encouraged business employees to write their own reports, rather than requesting new reports to be developed by the IT department. The end result, the business people get exactly the reports they want, faster than waiting for IT to do it. Another role for IT is to provide end-users the tools to make their own reports.
(Dave didn't mention what tools these were, but it sounded like the Business Intelligence and Reporting Tools [BIRT] that IBM uses.)
These two sessions were a great one-two punch to the audience of 600 CIOs and IT professionals. First, IBM sets the groundwork for what needs to be done. Then, UPS shows how they did exactly that, adopting a dynamic infrastructure and got great results. This is going to be an interesting week!
Rich Bourdeau has written a nice article on InfoStor titled [Software as a Service (SaaS) meets Storage]. Last year, IBM acquired Arsenal Digital, and he mentions both in this article.It is interesting how this has evolved over the years.
Rent warehouse space for tapes
I remember when various companies offered remote storage for tapes. These would be temperature and humidity-controlledrooms, with access lists on who could bring tapes in, who could take tapes out, and so on. In the event of thedisaster, someone would collect the appropriate tapes and take them to a recovery site location.
Rent online/nearline storage from a Storage Service Provider (SSP)
SSPs rented storage space on disk, or provided automated tape libraries that could be written to. With tapes being ejected and stored in temperature/humidity-controlled vaults. Electronic vaulting eliminates a lot of theissues with cartridge handling and transportation, is more secure, and faster. Rented disk space, based on a Gigabytes-per-month rate, could be used for whatever the customer wanted. If these were for backups or archive,then the customer has to have their own software, to do their own processing at their own location, sending the data to the remote storage as appropriate, and manage their own administration.
Backup-as-a-Service and Archive-as-a-Service
We are now seeing the SaaS model applied to mundane and routine storage management tasks. New providers can offerthe software to send backups, the disk to write them to, and as needed the tape libraries and cartridges to rollover when the disk space is full. Disk capacity can be sized so that the most recent backups are on immediately accessible for fast recovery.
The same concept can be applied to archives. The key difference between a backup and an archive is that backups areversion-based. You might keep three versions of a backup, the most recent, and two older copies, in case something is wrong with the most recent copy, you can go back to older copies. This could be from undetected corruption of the data itself, or problems with the disk or tape media. An archive, on the other hand, is time-based. You want this data to be kept for a specific period of time, based on an event or fixed period of years.
Since BaaS and AaaS providers know what the data is, have some idea of the policies and usage patterns will be, can then optimize a storage solution that best meets service level agreements.
Are you going to Edge 2013 in Las Vegas, June 10-14?
In my talks with clients about storage, I find similar hesitation on turning on various storage efficiency features that IBM (and other vendors) have to offer. Let's examine a few of them.
Less than half of businesses have activated "thin provisioning" on storage devices that support this feature. Why? IBM introduced thin provisioning on its RAMAC Virtual Array back in 1997! The technology is well proven in the field. Don't know how to report this for charge-back activity? Charge your end-users for the maximum capacity upper limit. Simple enough!
What about Data Deduplication? IBM has had this feature on its N series since 2007, but it wasn't until IBM came out with the IBM ProtecTIER gateway and appliance models that people started to take notice of this technology. Yes, I agree Hash Collisions can be quite scary on competitive gear, but on IBM ProtecTIER we do not use hash codes, and all data is compared byte-for-byte. For those considering hash-based deduplication, hash collisions in general are quite rare. Jeff Preshing does the math for you in his blog post: [Hash Collision Probabilities]. Of course, if you want to leave no doubt in the minds of a jury of your peers, stick with byte-for-byte comparison methods in the IBM ProtecTIER.
Lastly, I have heard concerns of using real-time compression? Really? Real-time compression has been used in wide-area network (WAN) transmissions ever since IBM developed the Houston Aerospace Spooling Protocol (HASP) for NASA back in 1973. IBM has offered real-time compression on tape cartridges since 1986, the year I started with IBM, some 27 years ago. And now, real-time compression is available for file-based and block-based disk systems. All of these solutions are based on the Lempel-Ziv lossless compression algorithms introduced in 1977. One customer I spoke with was unwilling to try compression, because it requires thin provisioning as a pre-requisite. How is that for having one fear based on another one!
IBM places a high value on data integrity. For each data footprint reduction method, IBM has designed a solution that returns back the exact ones and zeros, in the correct quantity and order, as was originally stored.
For more on this topic, come see me present "Data Footprint Reduction -- Understanding IBM Storage Efficiency Options" at [IBM Edge 2013 conference] in Las Vegas, June 10-14.
Before dinner, I was able to catch up with my colleagues from across the pond. Here I am pictured with Ola Surowiec, a Power Systems sales specialist from Scotland.
The dinner was set up as self-service buffet style, with choices of European, Asian, and Middle Eastern cuisine. This is largely the heritage of the Ottoman empire to provide a fusion of flavors from its neighbors.
The city of Istanbul is considered the border between Europe and Asia, with one side of the city on the "European" side, and the other side of the Bosphorus strait being the "Asian" side.
With a population of over 14 million, Istanbul forms one of the largest urban agglomerations in Europe, second largest in the Middle East and the third-largest city in the world by population within its city limits.
The entertainment started with two [belly dancers], one male and one female. (IBM is an equal opportunity employer!) For those not familiar with this particular form of performance art, it is improvised folk dances based on torso articulation and abdominal movements.
I have seen dancers before in Egypt, the country that most people associate with the origin of belly dancing, but the Turkish version is considered more energetic and athletic. Certainly both of our dancers were quite flexible.
This was followed by a live cover band that played the latest English-language hits. Several Americans at the table asked "Wait? We come all the way to Turkey and the local band sings the songs in English?"
In the corner, attendees were invited to dress up as their favorite sultan to take photograph. Here for example, are some of the members of the STU event team. Mo McCullough, Don Meyer, Marlin Maddy, Glenn Anderson and Alex Abderrazag pose with two lovely local ladies in full costume.
The word "sultan" derives from the Arabic word meaning "strength", "authority" or "power". Sultans ruled the Turkish empire from 1299 to 1922.
The [Topkapi palace], where I visited earlier in the week, contains clothing on display of the sultans and princes from the second half of the 15th century to the early 20th century.
The Magic Quadrant is copyrighted concept by Gartner, representing a two-by-two grid that ranks various offerings from different vendors. Ideally, vendors want their products in the upper right "Leaders" quadrant. Yahoo Finance reports:
According to Gartner, Inc., "Leaders have the highest combined measures of an ability to execute and a completeness of vision. They have the most comprehensive and scalable products. They have a proven track record of financial performance and an established market presence. In terms of vision, they are perceived as thought leaders, having well-articulated plans for ease of use, how to address scalability and product breadth. For vendors to have long-term success, they must plan to address the expanded market requirements for change management and root-cause and performance analysis. Leaders must not only deliver to the current market requirements, which continue to change, but they also need to anticipate and deliver on future requirements. A cornerstone for leaders is the ability to articulate how these requirements will be addressed as part of their vision for resource management. As a group, leaders can be considered a part of most new purchase proposals, and they have high success rates in winning new business."
IBM TotalStorage Productivity Center is a strategic part of IBM Service Management, and a foundational component of the IBM Systems Director family. IBM is making a concerted effort across servers, networks, software and storage to help manage the IT infrastructure in a coordinated way.
Today, IBM announced its latest [BladeCenter S] with integratedredundant SAN fabric and disk storage inside the chassis. The tag line is "Data Center Capability, without the Data Center!"
I've gotten a few calls on this today, so I thought it would be good to blog about. To understand what is new,you need to understand what we had in other BladeCenter chassis. In those other chassis, there were up to 14 bladeservers on the front, and switch modules for FCP and Ethernet on the back. The entire chassis was rack-mountedto be connected to external devices.
The BladeCenter S was announced a year ago.With the new "BladeCenter S" chassis, the storage can be included inside the chassis, as well as connecting tothe outside world. It is designed to be stand-alone, rather than rack-mounted, plugs into a standard 100v-240v office power outlet,and includes a dust filter in caseyou keep it close to the floor, under your desk for example.
Click graphic at left for 4-minute video introduction.
(Here's also a more detailed[7-minute video] with fellow IBM colleague Alex Yost.)
Here's what you can get with the BladeCenter S:
Up to six(6) server blades that can do the work of 25-45 traditional servers.
Up to two(2) storage blades, each can have six(6) SAS or SATA disk drive modules (DDMs)
Up to four(4) switch modules, with a variety to choose from
Shared KVM, DVD/CD burner, and USB port. You can designate which blade has access to these, useful forinstalling software, attaching external devices, and so on.
The blades use either Intel, AMD or POWER processors, so you can run Windows, Linux, AIX, and [IBM i] (the newname for i5/OS V6R1).
Back 20 years ago, I worked with people with System/36 and System/38 systems. They loved it. Everything inone package. This grew into the AS/400 server. Having everything in one package was such an advantage thatIBM extended this to include a few "x86 blades" to run Windows applications but share the storage and networkresources.
Now IBM has taken this one step further. The older models assumed the majority of applications run underIBM's OS/400 or i5/OS operating system, but this new BladeCenter S does not make that assumption. You canmix and match different blade servers as needed, and run the operating systems you need.
This is an ideal packaging for Small and Medium sized Business (SMB), remote branch offices, and retail stores.In fact, more than 4,000 retail stores plan to run their operations using BladeCenter S this holiday season! For moreon this announcement, see the [IBM Press Release].
I'm continuing my coverage of IBM Systems Journal's [fifteen articles about IBM Service Management].As storage hardware cost per GB declines 25 percent per year, the cost of labor has grown to nearly 70percent of the total IT budget. This brings new focus on how we do things, rather than what things siton the raised floor. Yesterday, my post summarized[the first five articles].Here is what I got out of the next five articles:
Integrated change and configuration management
IT Infrastructure Library (ITIL) best practice covers a variety of disciplines, including incident management,problem management, release management, service help desk, change management, and configuration management.IBM has combined the last two into a single database, and this paper provides insights gained fromimplementing these in practice. A special section talks about how service providers can support multipleclients that must be kept separate from each other.
The process of building a Process Manager: Architecture and design patterns
Business processes coordinate and sequence the work done by a collection of people.Most companies define their business process from scratch, and develop their own applicationsto support their implementation. Process Managers are "out of the box" applications that help customers integrateand automate more quickly than building from scratch. These Process Managers leverage and update informationabout configuration items (CIs) in the configuration management database (CMDB). One of the first developedby IBM was the IBM Tivoli Storage Process Manager.
Integration of domain-specific IT processes and tools in IBM Service Management
ITIL tells you what needs to get done, but it doesn't tell you exactly how to do it. Completing a simplechange request to the IT environment can have a drastic impact on service level agreements (SLAs), utilization of existing storage capacity, and business operations. Sometimes it is important to use multipleProcess Manager applications together. To accomplish this, it is important to launch and land in contextat the appropriate points for smooth transition.
Using a model-driven transformational approach and service-oriented architecture for service deliver management
Companies are considering outsourcing as a way to focus on core competencies. However, the trend is towardselective outsourcing, where the customer controls the IT solution architecture and retains their legacy tools.As a result, service providers inherit the business and IT processes from their clients. IBM Research has developed the model-driven business transformation (MDBT) method that choreographs workflow tools with humanactivities. A "balanced scorecard" allows both client and outsourcer monitor progress towards strategic goals.
Catalog-based service request management
Service providers (outsourcers) are able to bring the latest IT technology, best practices, and skilledservice delivery teams. Unfortunately, unique business processes from each client limits the ability to leveragethese resources effectively. A service delivery management platform (SDMP) catalog serves as a repositoryof atomic services and the delivery teams that can perform them. This allows outsourcers to leverage resourcesacross multiple clients, while still being able to tailor business compositions of these atomic services to an individual client's requirements.
This week I am in Maryland, teaching at our Top Gun sales training class.
Of course, often it is the students teaching me something new. Bringing up freshnew ways at looking at things.
Take for example this new online video game called Capacity Crisis. In it, you are the storage administrator tryingto get additional storage capacity to all the different departmentmanagers that need more space.
This is an interesting development. To understand it better, we need to go back to the 1930s. Malcolm McLean invented the shipping container in the 1930s in New Jersey, and later founded Sea-Land corporation. Rather than unpacking products from a ship, load onto a truck, then move those products onto a train, his innovation was to create a container that could be packed full of products, carried from ship, to truck, to train, without loading and unloading individual products as transportation means change. He named the size of his container "TEU".
TEU = 20 ft x 8.5 ft x 8.5 ft (twenty-foot equivalent unit)
In 1966, the standard shape and size was adopted by International Organization for Standardization (ISO).Today, over 90% of freight containers are 1 or 2 TEU
Sun's announcement is that they have packed up to 240 UNIX servers into a single TEU container. This can be dropped off at your facility, hook up your power and cooling, and start running. An alternative version is a disk-farm-in-a-can, having the TEU container filled with up to 2 PB of disk storage capacity.
The flight back was uneventful, except for the leg from Houston to Tucson. The lady in the window seat had "overallocated storage" and required a "distance extension" on her safety belt. To accomodate her, her husband and I flipped up the "logical partitions" between the seats, and "compressed" to take up less space to accomodate. Luckily, it was only for two hours.
On the flight to Houston, I was asked what kind of drink I wanted, in Spanish, as the crew were all from Mexico. Here's a quick Spanish lesson:
this stands for drink in general, and can include liquor and soft drinks
this stands generically for soft drink. They will often use "Coke" to refer to any cola beverage, regardless of brand.
It is interesting that Spanish language in each country is slightly different. The Mexicans I met with and spoke Spanish to immediately recognized I was from South America, and not from Central America. Likewise, folks in Puerto Rico knew I was from somewhere from South America, and not from Mexico or Central America. In Columbia, Argentina, and even Brazil, my speech is more recognizable as being from Bolivia.
Before IBM got into an OEM agreement with Network Appliance, I used to indicate that EMC and NetApp were the "Coke and Pepsi" of the NAS marketplace. IBM had a presence, but it was in the single digits, whereas these two major players had roughly equal marketshare, just as Coke and Pepsi dominate equally the US marketplace. That analogy doesn't work in other countries, as in some cases the country might be more heavily in favor of one or the other.
On my flight over from Houston to Tucson, however, I was asked what kind of "pop" I wanted. I always say "soda" to refer generically to soft drinks, but realize that others say "pop" instead. Not only can Americans be able to detect what part of the country people are from by accent, but also by the words they use.
Well, it's the last day of the year, and I will be celebrating the new year soon.In the mean time, I leave you with an interesting triple combo related to information.
Nick Carr in his post [Cleaning the Slate] offers a list of articles he did not have time for in 2007.Of these, I enjoyed the 7-page keynote address[Information, Knowledge, Authority and Democracy] by Hunter R. Rawlings III.He talks about the importance of recorded knowledge, including discussions by the US founding fathers Thomas Jefferson and James Madison, and how information is an essential part of democracy.Here's a brief excerpt:
Following the burning of the Capitol in 1815,President James Madison restored the Library of Congress by purchasing ThomasJefferson’s library for the nation. It was Jefferson’s unique classification scheme that thefirst full-time Librarian of Congress, appointed by Madison, used in reorganizing theLibrary. The United States, embodied in the Congress, was to have the best library inthe world because knowledge was necessary to its fundamental purpose, the creationand protection of liberty.
James Madison believed, in other words, that he lived in a “knowledge age.” In ourmyopic way, we like to think that we invented the knowledge age sometime late in the20th century. We did not. Madison and his contemporaries had complete faith andconfidence in the necessity of what they called “useful knowledge,” which, of course,privileged many things we no longer consider useful, such as the ability to read Latinand Greek and to understand the lessons of ancient history.
...by employing collaborative filtering, you use other people’s time to weed out the things that would waste yours. In fact, Del.icio.us and Stumble Upon polls your friends and people with similar interests for the most crucial sources of information and anything else you might have accident skipped over. If The Wisdom of Crowds has taught us anything, it is that a large group of people is drastically more efficient than you’ll ever be on your own.
Unless you enjoy grinding yourself to the bone, use this principle—whether you call it “crowdsourcing” or otherwise—to stop drinking from the information fire hose. It’s not more information, it’s better information, that distinguishes the real winners in business and life.
Finally, Galacticast presents [A Copyright Carol],a humorous 5-minute parody video on what might happen in the future as a result of lawslike the Canadian Digital Millennium Copyright Act[DMCA].
This week, I was in Sydney, Australia teaching IBM Storage Portfolio Top Gun class.
Our hotel is near [Circular Quay], and our class is at the IBM Centre at St. Leonards, just six metro stops away. There are also ferry boats from Circular Quay to other parts of the city.
Here are other members of the teach team. Scott McPeek covers the IBM SmartCloud Virtual Storage Center, SAN Volume Controller and Tivoli Storage Productivity Center. Vic Peltz covers high-end disk, disk replication, and competitive issues. Here we are in front of the [Sydney Opera House].
We arrived at 4:15pm to discover they weren't open for dinner until 5:30pm. We managed to find some beverages at the bar next door. Corona beer?!?! I just travelled thousands of miles across the Pacific Ocean to be offered Mexican beer I can get locally in Tucson? I don't think so! Instead, we got some local Tasmanian brew.
Once seated, our table at Doyles was outdoors on the patio, with stunning views of the sunset. The weather was just right, cool and crisp sea air, but not windy.
I tried their Sydney Sangria which combines red wine, fruit juices and ginger beer. This had an interesting kick. If you have never tried Ginger beer, I highly recommend it! For dinner, I had the Flathead fish and chips. All of the fish at Doyles is locally sourced.
We got done with dinner just in time to catch the last ferry boat at 6:55pm! We literally were the last three to get on the boat before they pulled up the gangplank!
On Monday night, after the first day of class, our friends at [Brocade] invited us to a Pizza-and-Beer reception at the [Cabana Bar and Lounge], similar to the Brocade reception at Sale Street Bar last week in Auckland. Here I am with Katie, one of the Brocade employees hosting the event.
While at the reception, we had a terrible rain storm. I am so glad we were not on the street at that time. Some of our colleagues were not so lucky, and arrived soaking wet!
Special thanks to Tim Lees, the Brocade partner manager to IBM in ANZ, for hosting these receptions in both Auckland and Sydney!
On Tuesday, I once again presented the [Storwize family, DS3500 and DCS3700 disk systems]. Based on student feedback from last week's Auckland class, we took out some of the more technical details of each product, and added more information on the business value of each feature.
When I was a kid, we didn't have online access to anything. Either yourparents were rich and generous and bought you the latest set of encyclopedias, or they were poor or cheap, and you hoofed it to thenearest library.
Now, I rely heavily on Wikipedia, and other wikis, to find information I need.The key here is the ability to find stuff. With the old 27-volume set ofencyclopedias, you had to know what word something would be filed under, andhow to spell it, so that you could find it. Today's search facilities are much moreforgiving. If you guess wrong, you are only a few clicks away from what youwere really looking for, in a Kevin Bacon six-degrees-of-separation kind of way.
Wikipedia is now looked at more often than CNN.com or the New York Times website.Why? It is amazingly good at summarizing a situation in succinct terms, even fornews "as it happens". The recent episode at Heathrow airport a few weeks agoserves as a good example. I was in Washington DC that week, on my way to Miami and Sao Paulo,Brazil, so it is good to have the news I needed, when I needed it.[Read More]
In explaining the word "archive" we came up with two separate Japanese words. One was "katazukeru", and the other was "shimau". If you are clearing the dinner plates from the table after your meal, for example, it could be done for two reasons. Both words mean "to put away", but the motivation that drives this activity changes the word usage. The first reason, katazukeru, is because the table is important, you need the table to be empty or less cluttered to use it for something else, perhaps play some card game, work on arts and craft, or pay your bills. The second reason, shimau, is because the plates are important, perhaps they are your best tableware, used only for holidays or special occasions only, and you don't want to risk having them broken. As it turns out, IBM supports both senses of the word archive. We offer "space management" when the space on the table, (or disk or database), is more important, so older low-access data can be moved off to less expensive disk or tape. We also offer "data retention" where the data itself is valuable, and must be kept on WORM or non-erasable, non-rewriteable storage to meet business or government regulatory compliance.
The process of archiving your data from primary disk to alternate storage media can satisfy both motivations.
IBM offers software specifically to help with this archival process.For email archive, IBM offers [IBM CommonStore] for Lotus Domino and MicrosoftExchange. For database archive, including support for various ERP and CRM applications, IBM offers [IBM Optim] from the acquisition of Princeton Softech.
The problems occur when companies, under the excuse of simplification or consolidation, feel they can just usetheir backups as archives. They are taking daily backups of their email repositories and databases, and keepingthese for seven to ten years. But what happens when their legal e-discovery team needs to find all emails or database records related to a particular situation, an employee, client or account? Good luck! Most backupsare not indexed for this purpose, so storage admins are stuck restoring many different backups to temporary storage and combing through the files in hopes to find the right data.
Backups are intended for operational recovery of data that is lost or corrupted as a result of hardware failures, application defects, or human error. Disk mirroring or remote replication might help with hardware failures, but any logical deletion or corruption of data is immediately duplicated, so it is not a complete solution. FlashCopy or Snapshot point-in-time copies are useful to go back a short time to recover from logical failures, but since they are usually on the same hardware as the original copies, may not protect against hardware failures. And then there's tape, and while many people malign tape as a backup storage choice, 71 percent of customers send backups to tape, according to a 2007 Forrester Research report.
Backups often aren't viable unless restored to the same hardware platform, with the same operating system and application software to make sense of the ones and zeros. For this reason, people typically only keep two to five backup versions, for no more than 30 days, to support operational recovery scenarios. If you make updatesto your hardware, OS or application software, be sure to remember to take fresh new backups, as the old backupsmay no longer apply.
Archives are different. Often, these are copies that have been "hardened" or "fossilized" so that they make sense even if the original hardware, OS or application software is unavailable. They might be indexed so that they can be searched, so that you only have to retrieve exactly the data you are looking for. Finally, they are often stored with "rendering tools" that are able to display the data using your standard web browser, eliminating the need to have a fully working application environment.
Take any backup you might have from five years ago and try to retrieve the information. Can you do it? This might be a real eye-opener. You might have inherited this backup-as-also-archive approach from someone else, and are trying to figure out what to do differently that makes more sense. Call IBM, we can help.
Philip Rosedale, chief executive of Linden Labs, which produced the Second Life virtual reality environment, said Second Life and Facebook are popular because they give people a new environment to interact in that they are comfortable with.
Of course I have blogged for months now on my involvement in Second Life, and how IBM is investing in this platform for business purposes. Recently, IBM made news for publishing its Code of Conduct,and set of guidelines on how you run your avatar in virtual worlds, including Second Life. IBM recognizesthe business potential of virtual worlds, and has formed the "3D Internet" group exploring the possibilities.Over 5000 IBM employees now use Second Life on a regular basis.
I was surprised to learn that there were over 23,000 IBMers already on Facebook. I used to be on LinkedIn,but found FaceBook to have more IBMers and have made the switch. Recently, we were told that these 23,000 IBMers spend 19 minutes, on average, per day visiting Facebook pages. Nobody askedme how much time I spend every day on FaceBook, but with over 350,000 employees in the company,I am sure some have ways to track the lives of others.
Both of these count as adding more "FUN" into the workplace, which everyone should strive for. It is also good to know that the skills you developusing Second Life or FaceBook can carry over to your next job role or your next employer.The number-one question I get from new colleagues when I mention either these exciting new ways to communicate and collaborate is: "But how is this related to business?"
Second Life is obvious, a new innovative way to hold meetings with colleagues, Business Partners and clients isgoing to have business value. Meetings in Second Life help you focus on what is being discussed, versus a plaintelephone call where your eyes may wander to other things in your view. Of course nothing beatsthe effectiveness of face-to-face meetings, but Second Life offers a more energy-efficient alternative than traveling to other cities or countries.
Yesterday, I went to the Bodyworlds exhibition. Here the anatomy of real human cadavers are on display, in full detail, thanks to a process calledPlastination.This was a great way to present anatomy in a 3-D visual way that can be easily understood and appreciated.I was glad to see so many children were there, although I warn parents that some sections of the exhibit maybe a bit shocking. I heard people speaking French and German, and it was great that anyone can be fascinatedby the human body, without having to read or understand English.
In the exhibit, you got to see the bones, nerves, muscles, digestive tract and other organs.Some in action poses, like swinging a baseball bat or ice skating, while others were stretched into specific poses to help emphasize one part or another.
In some cases, they would show side by side healthy and unhealthy organs, for example, the lungs of someone that smokes tobacco cigarettes, compared to the lungs of a normal person. Quite a difference!
Visualization can be an effective way to understand and gain insight from information. Presenting information in a visually stunning manner can be challenging, but often worth the effort. It reminded me of Edward Tufte, who has written several books on this subject.
Recently, IBM and the University of Texas Medical Branch (UTMB) [launched an effort] using IBM's World Community Grid "virtual supercomputer" to allow laboratory tests on drug candidates for drug-resistant influenza strains and new strains, such as H1N1 (aka "swineflu"), in less than a month.
Researchers at the University of Texas Medical Branch will use [World Community Grid] to identify the chemical compounds most likely to stop the spread of the influenza viruses and begin testing these under laboratory conditions. The computational work adds up to thousands of years of computer time which will be compressed into just months using World Community Grid. As many as 10 percent of the drug candidates identified by calculations on World Community Grid are likely to show antiviral activity in the laboratory and move to further testing.
According to the researchers, without access to World Community Grid's virtual super computing power, the search for drug candidates would take a prohibitive amount of time and laboratory testing.
This reminded me of an 18-minute video of Larry Brilliant at the 2006 Technology, Entertainment and Design [TED] conference. Back in 2006, Larry predicted a pandemic in the next three years, and here it is 2009 and we have the H1N1 virus.
His argument was to have "early detection" and "early response" to contain worldwide diseases like this.
A few months after Larry's "call to action" in 2006, IBM and over twenty major worldwide public health institutions, including the World Health Organization [WHO] and the Centers for Disease Control and Prevention [CDC], [announced the Global Pandemic Initiative], a collaborative effort to help stem the spread of infectious diseases.
One might think that with our proximity to Mexico that the first cases would have been the border states, such as Arizona, but instead there were cases as far away as New York and Florida. The NYT explains in an article [Predicting Flu With the Aid of (George) Washington] that two rival universities, Northwestern University and Indiana University, both predicted that there would be about 2500 cases in the United States, based on air traffic control flight patterns, and the tracking data from a Web site called ["Where's George"] which tracks the movement of US dollar bills stamped with the Web site URL.
The estimates were fairly close. According to the Centers for Disease Control and Prevention [H1N1 Flu virus tracking page], there are currently 3009 cases of H1N1 in 45 states, as of this writing.
This is just another example on how an information infrastructure, used properly to provide insight, make predictions, and analyze potential cures, can help the world be a smarter planet. Fortunately, IBM is leading the way.
Christopher Carfi on his Social Customer Manifesto blog has a great post[Let's Look at the Big Picture]that talks about Information as the new form of "money" by looking at how the concept of "money" wasfirst formed 150 years ago. Here's an excerpt:
Lesson 1: "Money" was very fragmented for a very long period of time after the colonization of North America
"Money" as we think of it in the form of cash/paper currency has only been around for about 150 years. Over a period of almost two hundred years both before and after that time, a number of fragmented methods were used to exchange value.
Lesson 2: Everybody needs to win
After the ideas of "cash" and "checks" had taken hold and become widespread, there were still many inefficiencies in the system. Cash is cumbersome, and subject to loss. Checks may bounce. This continued until the mid-1900's.
Enter the credit card.*
The credit card resonated with both customers and vendors because both parties received benefits.
Now, the widespread usage of credit cards was not something the occurred overnight. Instead, it was something that occurred over a generation. In 1970, only 16% of American households had credit cards. However, by 1995, that number had climbed to 65%.
We are now looking at Information in much the same way. It is fragmented, it is used to represent value, it is hoarded by some, shared by others. In much that "brown" is the new "black", does that mean "information" is the new"money"?
A related blog post from Shawn over at Anecdote discusses a panelist discussion of Albert Camus' work,The Stranger. Here is an excerpt:
... meaning is not pre-inscribed in the world around us and we are continuously seeking meaning in an inherently meaningless world. I almost toppled off the step machine. Do we live in an inherently meaningless world? On first thought I think the answer is yes. The onus is on us to make sense of our world.
And here is where information, by itself, is not of value unless people place value on it. Just as people valued Wampum and Furs, and could therefore trade it for other goods, people trade information for other itemsof value. But the onus is on us to make sense of the information, to determine the meaning of it, and use thisto help drive business or other accomplishments.
Are you leveraging information as well as investors leverage other people's money? If not, IBM can help.
Continuing this week's theme on Enterprise Applications, today I will cover Oracle.
IBM is Oracle's number #1 integration partner, and has the leading market share, nearly 40 percent, for IT hardware running Oracle applications. In the coopetition category, Oracle's databases competes against IBM's DB2 database offerings, and Oracle'sapplications compete against SAP's set of Enterprise Apps. While SAP offers its own internal database, most production SAP environmentsuse either an Oracle or IBM database instead. Comparing license revenues, Oracle's application side earns roughly 70 percent of the amount SAP applications earn.
To compete against SAP, Oracle has been on a spending spree of acquisitions. This includes PeopleSoft, Siebel, Hyperion, Agile, and JD Edwards.IBM can help with all of these applications, and many clients continue to use IBM DB2 as the underlying database, rather than switching over to Oracle database. For example, IBM has sizing tools to help identify the right amount of servers and storage based on "best practice" experience.
Oracle's database uses a number-letter combination. "9i" was Version 9, "i" for Internet. "10g" and "11g" are versions 10 and 11, "g" for Grid. Most of the Oracle customers I deal with are still on 9i or 10g. The 11g releaseis supported on Linux and Windows, with the other platforms to be delivered in a staged approach.
As with SAP, it is possible with Oracle to run a front-end application on one server platform, and theback-end database on a different server platform. Many of IBM's largest customers run the front-end onAIX or Linux, and then use z/OS on System z for the back-end database.
Oracle has implemented a "Scale-Out" approach called Real Application Clusters [RAC],pronounced same as "rack", which I discussed before [Similar Sounding Storage Speech].Several servers can act as an "application cluster" to access a common database. This approachallows customers to use a bunch of x86 servers instead of a bigger System p or System i machine. Additional processor capability can simply be added into the "application cluster" as needed.
IBM and Oracle are both staunch proponents of Linux. Oracle offers theirOracle Enterprise Linux support program.In this support program, Oracle will offer support service contracts for Red Hat Enterprise Linux (RHEL) corporatecustomers.This could explain why Oracle decided to support[Linux first]on its new 11g database, rather than Windows.
To deal with all of their acquisitions, Oracle has announced its Applications Unlimited strategy. Inthis strategy, the Oracle Fusion middleware will support all of Oracle'sapplications, including JD Edwards, PeopleSoft, and Seibel. This is good for IBM, as it will simplify IBM's testing of server and storage platforms for its Oracle clients.
To support pre-sales efforts, IBM and Oracle have formed the IBM Oracle International Competency Center,[IOICC]
Last Friday,The "Greater IBM Connection" team held a "red carpet" event, showcasing the winners of the Second Life "machinima".It is best explained on the Linden Lab website:
Machinima is the art of making real movies in virtual worlds.
Movies made in Second Life use the world's building, scripting, and avatar customization tools, working in real-time collaboration with people around the globe. You can use Second Life as your own virtual back lot, soundstage, choreography studio, costume and prop repository, and special effects house.
I hope everyone had some time these past few weeks of the Winter Solstice to enjoy some time off with friends and family. I had a great trip to New York City, got to visit my brother and his friends, went to see my friends in Michigan to celebrate New Years Eve, and see the world premiere of [LexiBaby], an independent film from fellow filmmaker Jonathan Petro.
The latter of course from fellow IBMers, corporate executives receiving bailout money, attorneys that specialize in foreclosures, and the lucky few who will be in Washington DC for the US Presidential Inauguration.In addition to all the bailout money from banks, insurance companies and automakers that will be spent on IBM equipment and services, there might be additional funds from the US Government to improve our country's information infrastructure.In a recent Forbes article titled[The Tech Solution To The Recession], Andy Greenberg writes about US president-elect Barack Obama's ideas about a stimulus to the economy. Here's an excerpt:
"IBM, for starters, believes that a massive infusion of cash should go toward cutting-edge technology. Last month, IBM CEO Sam Palmisano presented a report to Obama's transition team from the Information Technology and Innovation Foundation (ITIF) that argues that a $30 billion investment in universal broadband, health information technology and a smarter power grid could create 950,000 jobs.
"Those disparities, and IBM's argument for focusing a stimulus plan on technology in general, come from what economists have dubbed "network multipliers." The computing giant, and ITIF, argue that technology creates more jobs than other types of infrastructure by enabling new types of businesses.
"If you build more roads, people don't buy more tires or GPS systems, but if you build better networks, you create entirely new business applications," says Rob Atkinson, president of ITIF and an author of the think tank's report. "Something like YouTube could never have existed without broadband."
"Regardless of precisely how tech stimulus money gets spent, IBM will likely sweep up a significant chunk of those taxpayer funds, given the computing giant's diverse hardware, software and services businesses. Other IT infrastructure giants like Microsoft, Hewlett Packard, Oracle and SAP are also likely to vie for pieces of Obama's stimulus package aimed at technology.
"But among those tech companies, IBM has been especially active in driving home the need for national investment in tech systems. In a November speech to the Council on Foreign Relations, Palmisano argued that that the U.S. needs to invest in innovation not just as a solution to our current recession but as a competitive measure in an increasingly integrated and technologically advanced world."
(Frequent readers of my blog may remember that I had been to Istanbul for a similar conference last year. I arrived a day earlier to do some sightseeing, which I documented in my April 2014 blog post [Arrived Safely to Istanbul].)
Like IBM Edge conference in Las Vegas earlier this month, this conference will not just be for Storage, but also include z Systems and POWER Systems content. Here are the sessions I will be presenting:
Software Defined Storage: IBM Vision and Strategy
Software Defined Storage: Technical Overview
IBM's Cloud Storage Options
What is Big Data? Architectures and Practical use Cases
IBM Spectrum Storage Integration with OpenStack
New Generation of Storage Tiering: Less Management, Lower Costs and Increased Performance
If you are attending next week in Istanbul, I will see you there!
Tuesday is always good for announcements. Today, Gartner, Inc. announced that IBM has taken over HP in its climb to the top. I'll quote directly from today's press release:
STAMFORD, Conn., March 6, 2007 — Worldwide external controller-based (ECB) disk storage revenue totaled $15.2 billion in 2006, a 4.1 percent increase over 2005 revenue of $14.6 billion, according to Gartner, Inc.IBM overtook Hewlett-Packard for the No. 2 position in 2006 (see Table 1). IBM’s worldwide ECB market share increased to 15.8 percent, while HP’s market share dropped to 13.1 percent.
IBM beat HP both in 4Q06, as well as 2006 full year.You can read more about it from Gartner Dataquest report “Market Share: Disk Array Storage, All Regions, All Countries, 1Q05-4Q06" on their website. (Note: non-IBMers might need an account with Gartner to access this, not sure)
The focus was on external controller-based disk, not external controller-less SCSI/SAS disk, not disk arrays posing as virtual tape libraries, nor any disk sold inside HP, Sun, IBM or Dell servers. This is to compare with disk-only vendors such as EMC and HDS. The revenues reflect hardware only, including hardware-related parts of financial leases and managed services. Revenues from optional priced software features such as multi-pathing drivers, management software, or advanced copy services were excluded.I discussed these types of analyst reports back in blog post last September: Space Race Heats Up.
These marketshare numbers are based on revenues, not units or terabytes. When a box gets sold, the revenue was counted toward the vendor that sold it, not the manufacturer that built it. In this last report:
When Dell sells an EMC box, it gets counted as Dell. When Fujitsu Siemens sells an EMC box, it gets counted as "Other".
When HP sells an HDS box, it gets counted as HP. When Sun sells the HDS box, it gets counted as Sun.
When IBM sells its System Storage N series (from the OEM agreement with NetApp), it gets counted as IBM. Both IBM and NetApp experienced growth in the NAS/unified storage arena.
It's still cold here in the Washington DC area, but at least good news like this helps warm me up!
I figured I need to say something about "green" on this special holiday (and yes, I am partially Irish, andthe majority of my siblings have bright red hair and freckles as it runs through my family)
Last week, I had the pleasure to meet [Dr. Jia Chen]. She has a PhDin nanotechnology and works in IBM's Watson Research Center. She is recognized as one of the top 35 scientistsunder 35 years of age by MIT, top 15 of the "Nano 50", and one of the top 80 in the National Academy of Engineering.
The two of us presented to clients at the BMW Performance Center in Greenville, SC, on the topic of the "Green" IT data center. She covered all of the advancements IBM is making on the server side, and I coveredall the things on the storage side.
The BMW Performance center is part "briefing conference location" and part "driving school". Everyone had a greattime watching the crazy stunts of the professional drivers skidding and spinning on a closed course. Some hadthe opportunity to actually drive or ride in the cars themselves.
BMW is introducing its own "energy efficiency initiative" with their [X3 Hybrid] vehicle,which will be manufactured in Greenville, SC plant.
Continuing my week in Auckland, New Zealand, I presented my last three topics for the week.
Selling IBM System Storage against competition - Part 1. You would think that since IBM's storage products are, in general, easier to use, faster, at a lower cost of ownership than the offerings from our competitors, there would not need to be a presentation like this. Since there are so many reasons why IBM is better, I split the session into two parts.
Selling IBM System Storage against competition - Part 2. With so much material, I needed to provide some structure. In the past, some Top Gun instructors organized by category, Enterprise Class, Midrange, and Entry level. I chose, instead, to organize by the different competitors themselves.
Selling IBM PureSystems. IBM PureSystems feature the Storwize V7000 and Flex System V7000 disk systems inside, and support all of IBM's disk and tape offerings outside the frame. I covered Flex Systems, PureFlex, PureApplication and PureData, including the newly announced PureData System for Hadoop.
We often joke that I.B.M. stands for "Information Between Meals"! Here we are at a restaurant in the [Britomart] area. I am on [the Paleo diet], which is low-carb, high-protein, dairy-free and gluten-free, and am trying to stick with it even when on the road traveling. Sometimes it can be challenging. Tonight, I opted for a light dinner, just roasted vegetables and grape-flavored beverage.
The folks in New Zealand love sheep. There are nine sheep for every person in this country. Here are some metal sculpture lawn ornaments.
Hyein and I needed new "desktop wallpaper" photos for our laptops. For those who want to dress up their laptops, here's one for each of us. (Click on each photo to see full size). Hyein kept getting her hair in the way. I didn't have that problem, but was worried my cap would fly off my head. This cap was a gift from my clients at [James Cook University in Brisbane, Australia].
In Top Gun classes, the top students are given "Top Gun" caps and their picture is published on the official website for all to see their success. Overall, the entire class did very well, and these three outstanding students had the top scores.
I am now in Sydney, Australia -- to teach Top Gun class again!
Well, it is Halloween back in the USA. I am in Seoul Korea this week, so it is already Thursday, November 1st here, but thought I would comment on Colin Barker's piece in ZDnet titled[SNW offers the frights].The article starts out with an oversimplification:
The storage industry is enjoying a boom currently thanks to the requirement for IT managers to keep everything. With the possibility of being sued any time by any company for no good reason at all, everyone is keeping everything, or at least all their data. Result? Loads and loads more kit being bought to the benefit of EMC, IBM, HP and every other supplier with any kind of storage product.
While its true that IBM System Storage grew yet again in 3Q07, exceeding our own internal business model, I would not call this an overall "boom" for the storage industry. While companies are growing in "TB capacity" by 30-50%, this translates only to single digit growth in terms of "Dollar revenues". This is because we continue to make storage with declining dollar-per-GB.
One should not confuse what people do with what people are required to do. I am not a lawyer, but most regulations pertaining to storage of information state that certain records need to be kept for a set amount of time, either a fixed period of years, or based on some event. For example, broker/dealers need to keep emails of their clients for six years after the client closes their brokerage account. After those six years, the records can be destroyed.
Unfortunately, many IT managers look at the laws and come up with the simplest solution: keep everything forever. While this might meet the regulators audit requirements, it does expose their employer to subpoenas for data that should have been deleted, and may not be very cost-effective.
The alternative for many IT managers involves having to leave their comfort zone, and talk to their legal counsel, the lines of business, and try to classify their data, determine a set of policies, and inact some forms of enforcement. This is perhaps the "scary" part of the storage of information, it has grown outside the walls of IT, forcing IT managers to interact with the rest of the business to get their jobs done.
Compliance is the only game in town and that is most certainly where the money is.
Anytime an analyst tells you that something is the "only game in town", they are usually wrong. In this case, IBM has had great success in other areas that are not compliance-related. For example, digital video surveillance (DVS) is being used not only to help reduce shoplifting, but also to help identify patterns in customers perusing through aisles and window-shopping. Identifying what people are interested in has proven effective in moving product displays around to better attract buyers and motivate them to make purchases.
Take, the keynote from Andy Monshaw, general manager of IBM storage, and thus a man who is very much in a position to know. He spent his allotted 30 minutes, or whatever, listing all the security, compliance, threats and related issues that are currently making the jobs of most IT manager a cause for concern. Now, there is an argument that suggests that it is absolutely the right thing to do to frighten IT managers into sorting out their issues. They need shaking up say some. Especially analysts.
I helped develop the content of Andy's SNW presentation, working with his speech writers and graphic artists to make a consistent and coherent message fit in the 25 minutes he was given. The challenge with SNW is that we needed to make this presentation applicable across the entire storage industry, without sounding like an infomercial for IBM offerings.
Some people have compared the storage to the "insurance industry", claiming that backups, remote disk mirroring, continuous data protection and other storage related features are costs that can be compared to insurance you pay to protect your home, business, and other assets. You hope you never have to use it, and complain how much it costs, but when bad things happen, you hope it is the best money can buy.
Unlike Y2K, which was a one-time event that had a specific date of occurrence, the threats and risks mentioned by Andy in his presentation may never happen at all, or in other cases, may happen more than once, without knowing when or where. For the sake of your shareholders, and your stakeholders, it is best to be prepared for these possibilities.
The counter argument says that IT companies just smell the money.
Is this a counter argument? Can IBM not both help customers mitigate their risks, and at the same time, turn a profit? Trust me, you do not want to do business with any storage vendor that is not interested in making a profit. The better ones have incorporated addressing client's most pressing challenges into their strategy. I gave a quick summary of IBM's strategy last August in [Day 1 Storage Symposium].
Helping our clients mitigate risks is just one of IBM's core strengths. If you want to learn more, contact your local IBM Business Partner or storage rep.
I returned safely from my trip to Tulsa, Oklahoma.
(A special shout-out to Shannon at [In The Raw] sushi restaurant, and my new friends I met at the rooftop of [the Mayo]!)
Last week I was in Auckland, New Zealand teaching Top Gun class. Top Gun teaches IBM Business Partners and sales reps how to sell our products, services, and solutions. I have been teaching Top Gun classes around the world since 1998.
(Why didn't I post sooner? Because IBM's developerWorks was getting an exciting upgrade to IBM Connections 4.0, and bloggers like me have to wait for the conversion to complete!)
While many of my trips in the USA involve traveling alone, that is not the case for Top Gun classes. Our class manager, Joe Ebidia, brought his wife Karen. Our class administrator is Hyein (Hyein is a Korean name that rhymes with rain). In addition to some local instructors, I am joined by my IBM USA colleagues Scott McPeek (Tivoli Storage) and Vic Peltz (Disk/Replication/Competitive Sales).
The rest of the teach team arrived a day or two early to adjust to jet lag. I, on the other hand, got off the plane Monday at 6am, and had a business meeting that same morning with GTS architects from Wellington.
Clockwise from left: Karen is vegetarian, and had some pasta with tomato sauce. Hyein had a lamb burger. Joe had flounder. I had salmon risotto. Yum!
(To those asking why I have only the bellies of Karen and Joe in the picture, I was focused on taking picture of the food.)
After setting up the classroom, we took a ferry over to [Devonport], a charming seaside village just minutes across the bay from Auckland. The ferry boats were close the the Central Business District our [Stamford Plaza hotel] was in, and they run every 30 minutes.
The four of us walked up to the top of Mt. Victoria to see the views of the city. I highly recommend this! Once you get to Devonport, you can walk along the streets to see all the cute shops, or enjoy the parks and natural beauty. I had [done this before], but it is always worth doing again!
The class is four days long. I had six presentations. Here were the first three:
Selling IBM Storwize V7000 and V7000 Unified. Scott McPeek had already covered SAN Volume Controller (SVC), so it was easy to explain the Storwize V7000. For the V7000 Unified, I went into more detail of the file-based protocols and features, paving the way for Vic's "Selling SONAS" later in the week.
Selling IBM Storwize V3700. Having covered the SVC and Storwize V7000, my presentation on the Storwize V3700 focuses more on the positioning of when to sell which product for particular workloads.
Understanding IBM's Big Four Initiatives. This was an interesting request. I was asked to cover Social, Mobile, Analytics and Cloud (what we internally call SMAC) from a storage perspective. Social included Social Media, Social Networking and Social Business. Mobile focused on IBM's Mobile First campaign. Analytics included big data, Hadoop, and our various solutions for performing analytics. Cloud included IBM's Cloud Computing Reference Architecture (CCRA), IBM SmartCloud Enterprise storage, our Backup and Archive clouds, and the new SmartCloud Storage portfolio.
I will save the rest of the week for the next post!
Oh my, it is Tuesday again, and you know what that means? IBM Announcements!
This week, IBM announced its latest storage arrays in its IBM System Storage DS8000 series: the DS8880 models. Similar to the "Business Class" vs. "Enterprise Class" distinctions of the DS8870, IBM announced two new models, the DS8884 and the DS8886.
All of the new DS8880 models are based on the latest IBM POWER8 processors, and are noticeably thinner! These are now standard 19-inch wide, fitting nicely into standard IBM racks alongside most other standard 19-inch rack equipment.
The DC-UPS that used to be on the side are now at the bottom of each frame, taking up 8U of space. The High Performance Flash Enclosures (HPFE) that formerly were stored vertically above the DC-UPS will be stored horizontally with the rest of the HDD and SSD drives.
The DS8884 will have 6-core controllers, up to 256 GB Cache, 64 ports that can negotiate between 16Gbps and 8Gbps, up to 240 drives in a single-rack configuration or 768 drives in a three-frame configuration, and up to 120 flash cards in HPFEs. The performance of this one is equal or better to existing DS8870 systems.
The DS8886 will have 8-core, 16-core and 24-core controllers, offering up to three times the performance as the previous DS8870 models, with up to 2 TB of Cache, 128 ports, up to 1,536 drives across five frames, and up to 240 flash cards in HPFEs.
Field model conversion from DS8870 to DS8886 is available for existing clients with DS8870 Enterprise Configurations. This will let clients move their existing HDD, SSD, HPFE and Host Adapters over to the new DS8880 models.
In previous DS8000 models, clients would have one Hardware Management Console (HMC) inside the array, and an optional second HMC workstation somewhere else for high availability. While the second one was optional, it was always considered best practice to have it for redundancy sake. In the new DS8880 models, you can have both HMC in the array, and the Keyboard/Video/Monitor (KVM) can select between the two.
The new I/O enclosure pairs are four times faster, supporting six Device Adapters and two HPFE connections over PCIe Gen 3 network, the fastest available in the industry.
Lastly, IBM simplified the licensing of software features into three bundles, based on TB total capacity of Fixed Block (FB) LUNs and Count-Key-Data (CKD) volumes:
Base function License: Logical Configuration support for FB, Operating Environment License, Thin Provisioning, Easy Tier® automated sub-volume tiering, and I/O Priority Manager.
Copy Services License: FlashCopy®, Metro Mirror, Global Mirror, Metro/Global Mirror, z/Global Mirror (XRC), z/Global Mirror Resync, and Multi-Target PPRC.
z-Synergy Service License: Parallel Access Volumes (PAV), HyperPAV, FICON® attachment, High performance FICON (zHPF), and IBM z/OS® Distributed Data Backup (zDDB).
IBM also provided a "Product preview", announcing plans for a third member of the DS8880 family in 2016 that will be flash-optimized to provide an all-flash, higher performance storage system model.
This is page 34 of Sequoia Capital's[56-slide presentation] about the current financial meltdown. In the past, IT spending tracked closely to the rest of the economy, but the latest downturn has not yet reflected in IT spend.
The rest of the deck is worth going through, with interesting stats presented in a clear manner.
On Wednesday, I walked through the gardens of [The Grotto] on Sandy Blvd, ate a German lunch at [The Rheinelander], then visited the [Crown Point Vista House] along the [Columbia River Gorge]. There were several fabulous waterfalls that could be seen from the parking area without hiking into the wilderness. We wouldn't want to encounter a bear in the woods, or a cow in the field!
Afterwards, I drove to the [Timberline lodge] at the peak of Mt. Hood to watch the snow fall and have dinner and drinks. This is the lodge featured in the movie ["The Shining"].
Thursday was a Spa day, which I spent relaxing at the pool and sauna. In the evening, I had dinner at [Henry's Tavern], and then shopped at [Powell's Books].
In the afternoon, Rafael, Mo and I explored Portland's waterfront and various bridges via [Segway tour]. The cherry blossoms along our path were in full bloom. If you have not ridden on one of these Segway scooters, they are a lot of fun!
On Saturday, Portland held their [Saturday Market] with arts and crafts for sale. This is similar to Tucson's 4th Avenue Street fair. The difference is that the "Saturday Market" occurs every Saturday of the year and Tucson's 4th Avenue Street Fair occurs only twice per year. The weather was very nice, so, many of the locals were in t-shirts and shorts. A live concert by [Grupo Condor] were playing on the main stage.
I walked past the [Voodoo Donuts store]. There was a long line to get in. A woman leaving the store carrying a pink donut box complained she waited 2 hours just to spend $28 for a dozen donuts. The magic is in the hole!
Getting out of the hustle and bustle of the Saturday Market, I had some green tea at the [Lan Su Chinese Garden]. A sister city to Portland is Suzhou, China, and this garden was very peaceful to walk through.
I went back to Powell's Books, did some shopping for shoes at [Dr. Martens], and had some pizza and salad at [Sizzle Pie] next door.
Nearly everything was closed on Easter Sunday, so I went down to the [TulipFest at the Wooden Shoe Tulip Farm] in Woodburn, OR. This was the opening weekend, with over 40 acres of flowers to walk through, various food carts, wine tasting, and rides for the kids.
Getting back to Tucson proved to be a bit challenging. The flight from Portland to San Francisco was delayed due to fog, so we got re-routed to Seattle, then back to Los Angeles, and finally to Tucson.
Registration for the "Meet the Storage Experts" event in Second Life will close this week fornext week's September 20 event. All IBMers, clients and IBM Business Partners are welcome to attend. We will focus this time on DS3000 and N series disk systems, tape systems,and IBM storage networking gear.
If you miss this one, we plan to have another one in November!
I survived my first day at SNW Spring 2007.This is my first time at SNW, but it is very much like many of the other conferences I have been to.It officially started Monday morning with pre-conferencetutorials and primer break-outsessions that covered storage fundamentals, but I didn't arrive until late Monday night due to highwind conditions at the Phoenix airport that delayed my travel.
Tuesday started out with main tent sessions. Ron Milton, VP of ComputerWorld that puts on this conference,and Vincent Franceschini, Chairman of the Board for SNIA, kicked off the event.It didn't take them long to get into the alphabet soup: ILM, ITIL, SMI-S, XAM, IMA, MMA, DDF,MF, DMF, IPSF, SSIF, and SRM.Several hundred people had "voting devices" so that they could participate in "informal" surveys.
Q1. What was the greatest need?
37% Storage Resource Management (SRM) tools
19% Storage Virtualization
19% Information Lifecycle Management (ILM)
14% Integration with other management tools
11% Compliance storage for regulations
Q2. What are people doing to address storage infrastructure complexity?
33% Deploying new SRM and SAN management tools
26% Adopting "Storage as a Service" methodology
22% Deploying new storage virtualization technologies
8% Hiring more staff
9% (complexity was not an issue)
The first keynote speaker was Cora Carmody, CIO of SAIC. In the late 1980s and early 1990s, I did a lot of work with SAIC here in San Diego, and so IBM sent me to San Diego quite frequentlyfor face-to-face meetings with them. Her talk was cryptically titled "Jumbo Shrimp, InformationManagement, and the Mark of the Beast." Coming up with good titles is important. Some of herkey points:
"Information management" was as much an oxymoron as "jumbo shrimp" or "military intelligence".(SAIC is a general contractor for the US Military, so this was especially funny).
Computer data needs both "ownership" and "stewardship".
Gartner analyst reports that 50% of digital information for a business resides in personal files onindividual PCs.
PAN-StaRRs project is ingesting 10TB per week of astronomical data.
TeraTEXT(R) project is a non-relational database that supports a large mix of structured and unstructured content.
The next "Y2K" crisis for the USA is changing from 3-digit to 4-digit area codes for our telephone numbers.
Battery size and life have not advanced as fast as we need
There has been little progress in "User Interface" ease of use
Formats and standards are picked for the most part by the winning vendors, and it is the silence of themarketplace that lets them get away with this.
We are overly reliant on an inherently insecure medium.
The "mark of the beast" refers to exciting new technologies based on "presence awareness". For example,some hotels now are able to check you into the hotel as you drive up in your car, based on your car's licenseplate. Some 24-hour gyms use your fingerprint as your entry credentials, eliminating the need to staff peopleat the front desk.
IBM's own Barry Rudolph, presented "Storage in an Age of Inconvenient Truths", dressed up like Oscar-winner andformer USA Vice President Al Gore. Barry's focus was on the growingconcern of over environmental Power and Cooling issues in the data center. According to IDC, the cost of power and cooling an individual server, over its lifetime, now exceeds its acquisition cost. Storage devices are not as bad as servers in this regard. Data centers now consume 1.2% of the worlds energy.
Over lunch, I heard Tony Asaro from ESG present "The Need for Highly Virtualized Storage Systems withina Virtualized Data Center." His concern is that there is still a "heavy touch" required to manage storage.Without virtualization, your data center is less than the sum of its parts. Although IBM has been doingstorage virtualization since 1974, Tony mentioned that most storage vendors were "late to the party".He argues that "internal virtualization" inside storage arrays is not enough, you need "external virtualization"(like the IBM System Storage SAN Volume Controller) to virtualize your entire infrastructure.What storage administrators would like is for storage to have consumer levels of "ease of use", and today'snon-virtualized storage environments are nowhere near that.
"The great advantage [the telephone] possesses over every other form of electrical apparatus consists in the fact that it requires no skill to operate the instrument." - Alexander Graham Bell, 1878
I attended a few break-out sessions in the afternoon.
Ralph presented "Crisis of Capacity" which covered the drastic actions he had to take to handle power and coolingin their expanding data center during their summer months, where temperatures peak up to 105 degrees. This included creating "hot" and "cold" aisles onhis raised floor by re-organizing the perforated floor tiles, and doing a better job standardizing how cables areconnected to the back of racks and up through the ceiling to maximize airflow. An amp-meter on each power strip was used to measure the powerused at each rack, which allowed them to better prioritize their efforts. Their Air Conditioning unit was only 12inches from the concrete floor, and raising it to 18 inches greatly reduced noise and vibration. Adding a second AC unit made a world of difference. Finally, they eliminatedKVMs, because people who use KVMs break other parts of thedata center. His rule of thumb: the cooling requirements will be 50% of the rated power requirements for equipment.
Terry Yoshi, Intel internal IT department, as a member of the SNIA's end user council
Terry presented "Taming the SAN Complexity". The problem with "complexity" as a concept is that it is very subjective, difficult to quantify, and therefore difficult to manage. He presented complexity in four areas:Organizational structure of the company as a whole; skill sets required of the IT staff; business process andprocedures; and technology. Dealing with complexity is a battle between Old School (because we've always doneit this way) and New School (because it is new and different technology). Storage Area Networks are inherentlya "shared resource", and the increased complexity is a direct result of the low reliability of the componentsand devices it is composed of. People should focus on the "Total Cost of Ownership" (TCO) for a SAN, and not just the initial acquisitionprice of SAN gear.He was not a fan of the "dual/multiple" vendor strategy that many companies employto reduce costs. His suggestion that things should be tried out first on your "test SAN" caused some chuckles,as few have such a thing. Finally, he suggested not only documenting "Best Practices" and "Best Known Methods"but also things that have been found not to work, his do-not-try-this-at-home list.
Tony Antony, Cisco marketing manager for Optical products
This was an overview of the technologies available for long distance connections for disaster recovery,business continuity, and resilience. He covered three levels.
IP - Fibre Channel of IP (FCIP) offers the greatest "global" distance but forces people into asynchronous mirroring.
SONET/SDH - SONET is what we call it in the USA, and SDH is what it is called in other countries. This provides state-to-state or "out-of-region" distances, which is ideal to meet certain government regulations for homeland defense. He suggests this is offered when dark fiber or DWDM is not available.
DWDM/CWDM - this is using a prism to run multiple colors of light through a single fiber optic cable. CWDM ischeaper, but only handles 8 signals per cable. DWDM can handle 32 to 160 signals per cable, but is more expensive.
His rule of thumb: one buffer credit for every kilometer at 2Gbps speed (for every 2km at 1Gbps).
The day ended at the "Expo". I hung out at the IBM booth to help answer questions and network with others.
Today, I went looking for reading-glasses. Unfamiliar with my surroundings, I asked several people where I might be able to find and purchase these, and was sent in various directions. My first stop was a bookstore. It would make sense that since many people need reading glasses to read the books, that they would sell them there, but no. The staff didn't know where I could go, but pointed me in the direction of a mall. At the mall, I found a pharmacy. Many pharmacies sell reading glasses, so I stopped in, but no, not this one. The pharmacists suggested the super-store nearby. I walked in to the super-store, and asked the first employee where they keep their reading glasses, and they said the other corner. The other corner was the electronics department. It made sense that they sold CDs and DVDs in the same section as the equipment that plays them, but reading glasses? Skeptical, I went to the pharmacy department, and the young and beautiful lady (everyone is young, thin and beautiful here) had me follow her, and she led me back to the electronics department, whereupon she pointed to a rack of sunglasses. I indicated that I need reading glasses, not sunglasses. She pulled one out, and it was indeed reading glasses, 1.25, just what I was looking for. Others were tinted, so you can read the newspaper out in the sunlight. The pair I chose cost only $97 in the local currency.
After reading the last sentence, you might be thinking I am describing my "avatar" in Second Life, but no, I am talking about my search for reading glasses on the streets of Mexico. I am here this week in meetings with IBM Business Partners and sales reps to discuss IBM's latest System Storage products and offerings.
We used to tell people they should "clothe" servers with storage. IBM offers both, so yes it makes sense to offer both as part of a complete solution. However, when you look through a dictionary definition "to clothe" you learn it is to dress, wrap or cover with clothing, an implication that it is external, and perhaps temporary, easily changed, like switching from sunglasses to reading glasses. In Second Life, objects can be "worn", simply by attaching or detaching them to your "avatar". Sometimes clothing serves a purpose, like reading glasses, provides protection, like raincoats, and other times, more decorative, like"icing on the cake" or "gold plating".
This concept was fine 50 years ago, when we were in a server-centric world, and dumb storage devices were attached to very intelligent servers. Back then, we used the derogatory term "subsystems" to emphasize that storage was just part of the server, not a system of its own.
Today, we live in an information-centric world. The information outlives the media, and the media outlives the servers that access it. It is not unreasonable to attach dozens or hundreds of servers to a single storage system, or collection of storage systems. Over 20 percent of IBM System Storage DS8000 series, for example, are attached to Windows rack-optimized or blade servers. Imagine a refrigerator surrounded by dozens or hundreds of pizza boxes. Storage is no longer a subsystem, but a system on its own right, dressed, wrapped or covered by servers that deliver the right information, to the right people, at the right time.
So perhaps we should reverse it, telling people they should "clothe" their storage with servers!
Marking the occasion, here is an important letter from our Vice President, Laura Guio:
May 6, 2014
To Whom it may concern
Subject: ProtecTIER Development Update:
This year marks the sixth anniversary of IBM's acquisition of Diligent Technology. Over the past six years IBM has emerged as a leader in enterprise class data deduplication. Our highly scalable, dual node hardware redundancy and gateway design are unique characteristics in the industry. IBM fundamentally believes in the importance of cost saving data deduplication technology and continues to enhance our solution, improve value and increase investment protection for our installed base.
First, it is important to note what IBM has done most recently. IBM is among the first to integrate flash technology along with deduplication to boost performance and lower cost. Integration of the IBM FlashSystem 840 for metadata was completed the day the system was publically announced. The speed of technology integration is a result of our flexible gateway design which simplifies technology adoption. It also is enabled by our global development team providing a 24x7 system design, product test and integration environment.
Secondly, IBM has recently released ProtecTIER Mainframe Edition which enables the same enterprise class deduplication capability now for IBM System z. Another distinctive feature of ProtecTIER is its ability to sustain high throughput for both read and write operations. Most deduplication methodologies have an inherent read performance penalty. Since mainframe tape operations are much more read intensive than distributed systems, we were one of the first to market with a practical deduplication offering for all mainframe tape applications.
That's just what we've done getting out of the starting blocks in 2014. Our development team continues to enhance ProtecTIER. We're also working on refreshing the entire ProtecTIER product line with new model enhancements. A new gateway design is underway which will improve performance of the existing DD5. We expect this to be available as an upgrade, providing investment protection for existing ProtecTIER clients. The SM2 product family is also being redesigned to extend its capacity range. Along with hardware changes, we will widen the disk support matrix offering enhanced flexibility and new levels of price performance.*1*
We expect 2014 to be a busy year for IBM deduplication. We have development facilities around the world in Europe, North America, Central America and Asia, working on ProtecTIER. IBM continues to market, sell, and support ProtecTIER as our strategic offering for cost-reducing deduplication technology. Any suggestion that ProtecTIER is fading away is wishful thinking by our competitors. We are working to expand our markets as we have demonstrated by our recent introduction of ProtecTIER into the mainframe. Furthermore, we are looking to expand the use cases for ProtecTIER, which can now be attached as a NAS file system, to other areas besides pure backup. We're excited about what we are delivering today and where we can provide leadership by leveraging deduplication for customer storage environments.
Vice President, Business Line Executive Storage Systems
IBM Systems and Technology Group
*1*: IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.
To learn more about IBM ProtecTIER, consider attending the [IBM Edge conference], May 19-23, 2014 at the Venetian Hotel in Las Vegas. I'll be there to explain Data Deplication technology as part of my "Data Footprint Reduction" presentation!
Over 4,000 issues of your favorite magazine now sit, ready for you to search and savor, on an 80GB incredibly lightweight and travel-friendly drive. This high-performance, brushed-aluminum Hard Drive measures only 3x5-inch and can easily fit inside a purse or briefcase so show it off to your tech-savvy friends and co-workers. Plus, there is plenty of extra room on the drive for future updates. Simply install The Complete New Yorker Program (installation CD provided), then connect the drive to a USB port on your Computer and have instant access to every article, poem, short story, and cartoon including every advertisement that has appeared in the magazine since 1925.
System Requirements: Windows 2000 or XP, Mac OS X 10.3 or higher, USB 2.0 port, CD-ROM drive, 750 MB of free hard drive space, 1024 x 768 minimum screen Resolution
The 750MB of disk space required on your system probably contains the indexing/metadata search system to find articles by subject, title or author. Linux is not listed, and if 750MB of disk space are required to run the program, then perhaps this system won't work with Linux at all.
The system claims that there is extra room on the disk to ingest future issues of the magazine. I wonder why they didn't put the indexing/metadata search software on the drive itself, so that it would be self-contained, rather than having a separate installation CD.
I think this is a sign of our times. The New Yorker magazine has taken the archives that they keep anyways, and made them available in bulk, in a handy disk drive delivery system. I know several people who keep boxes and boxes of back issues of all kinds of magazines, and this certainly is an improvement.
When I was a kid, I used to love old spy movies where they would hide a small microchip or microfiche behind the stamp on a letter or postcard. "Yeah right," I would think to myself, "how much information could that little thing possibly hold."On their post[Bringing the "New Intelligence" Down to Earth: Intro to Semantic Web, Internet-of-Thing], My fellow IBM bloggers Jack Mason and Adam Christensen pointed me to a crazy new product called "Mir:ror" that connects to your PC or laptop.
At first, I thought it was a another product spoof, like Onion News Networks'video of the [Apple MacBook Wheel] that eliminatesthe need for a keyboard.But no, this product is real, from a company called [Violet]. The mir:ror, the internet-connected rabbits, and the tiny postage stamps called "ztamps" with embedded RFID chips that allow everything to be interconnected.I can see a lot of interesting uses for the ztamps. Squishing CD-romsor memory sticks inside presentation folders was always awkward. Butthese are small, flat and discrete. I don't know how many GBs of storage each ztamp holds, but they look cool, don't they?
Just another example of becoming a smarter planet!
Continuing this week's theme on Storage Area Networks, today I thought I would talkabout the various terms we use for our equipment.
One area of confusion are the adjectives "entry-level", "midrange" and "enterprise-class".What do these mean? Well, as in the case of disk and tape, these three are all relative terms that are a combination of "small, medium, large" as well as "good, better, best".
Entry-level switches are typically only a maximum of 8-16 ports.Ports can connect the switch to a server, a storage device, or another switch.These are sometimes called "edge" switches, as they might be found in the mostremote sections of an office campus, remote branches, or other isolated areasoutside the primary data center.
Midrange switches typically have a maximum of 32-64 ports.More ports on a single switch means fewer switches (and fewer cables) to manage.
These are called "directors" to distinguish them from entry-level and midrange offerings.Directors have a maximum of 140-528 ports, and because so many devices or switches can beconnected to them, they need to be extremely reliable. Directors are designed for 24x7operation, with the ability to make most upgrades and configuration changes while the boxis running (often referred to as "non-disruptive upgrades"). Availability is typically better than "five nines", or 99.999 percent, which means that the box will be up 99.999 percent of the time, or conversely, will be down lessthan 5 minutes per year.
If you are asking yourself "which size is right for my company?" or "is my company big enoughfor a director?" you are asking the wrong questions! Instead, determine a SAN configurationthat meets your workload, and then decide the components for that design.
McData coined a phrase called "core/edge" design that is considered today as "Best Practice" throughout the industry.A good write-up can be found here at SearchStorage.com. Basically, you put your big beefy "core" directors in the center of the room, and then surround it with midrange switches, that then these connect to "edge" switches, that then connect to the servers and storage near them. As you grow, this design can easilyscale to grow with you.
So, if you need help implementing a SAN for the first time, or upgrading the one you have,call IBM, we can help!
Wrapping up this week's theme on Cloud Computing, I finish with an IBM announcement for two new products to help clients build private cloud environments from their existing Service Oriented Architecture (SOA) deployments.
IBM WebSphere CloudBurst Appliance -- a new hardware appliance that provides access to software virtual images and patterns that can be used as is or easily customized, and then securely deployed, managed and maintained in a private cloud.
IBM WebSphere Application Server Hypervisor Edition -- a version of IBM WebSphere Application Server software optimized to run in a virtualized hardware server environments such as VMware, and comes preloaded in WebSphere Cloudburst.
With more than 7,000 customer implementations worldwide, IBM is the SOA market leader. Of course, both of these products above can be used with IBM System Storage solutions, including Cloud-Optimized Storage offerings like Grid Medical Archive Solution (GMAS), Grid Access Manager software, Scale-Out File Services (SoFS), and the IBM XIV disk system.
IBM is part of the "Cloud Computing 5" major vendors pushing the envelope (the other four are Google, Microsoft, Amazon and Yahoo). In fact, IBM has a number of initiatives that allow customers to leverage IBM software in a cloud. IBM is working in collaboration with Amazon Web Services (AWS), a subsidiary of Amazon.com, Inc. to make IBM software available in the Amazon Elastic Compute Cloud (Amazon EC2). WebSphere sMash, Informix Dynamic Server, DB2, and WebSphere Portal with Lotus Web Content Management Standard Edition are available today through a "pay as you go" model for both development and production instances. In addition to those products, IBM is also announcing the availability of IBM Mashup Center and Lotus Forms Turbo for development and test use in Amazon EC2, and intends to add WebSphere Application Server and WebSphere eXtreme Scale to these offerings.
For more about IBM's leadership in Cloud Computing, see the IBM [Press Release].
The [IBM Edge2015 conference] is premiere conference covering Infrastructure Innovations for IBM System Storage, as well as sessions about z Systems and POWER Systems from our IBM Enterprise conference.
Here is my quick recap of my fifth and final day, Friday, May 15, 2015.
At the Systems Technical University in Prague last month, I had submitted "IBM Spectrum Storage overview", while another speaker submitted "Storage Integration with OpenStack" and somehow the two topics got merged into a single title "IBM Spectrum Storage Integration with OpenStack" through perhaps some cut-and-paste error.
I first had to explain the basics of OpenStack, how OpenStack manages pools of compute, storage and network resources. Then I explained specific details on Cinder, Swift and Manila interfaces. Finally, having laid the groundwork and reviewed the basics, I was able to explain how IBM's various storage offerings support these OpenStack interfaces.
The feedback from the audience was that this should have been presented earlier in the week! Attendees mentioned that other presentations earlier in the week merely assumed the audience was already familiar with OpenStack concepts and terminology, which obviously is not the case.
Storwize V7000 Unified with Spectrum Scale (formerly Elastic Storage)
Cameron McAllister, IBM Systems Architect for Spectrum Scale, presented an overview how Storwize V7000 Unified can interconnect with IBM Spectrum Scale deployments. The secret is a feature in both called Active File Management (AFM).
Shankar Balasubramanian, IBM Senior Technical Staff Member for Active File Management, went into details on how to set up Active File Management for a variety of use cases. For example, you could have Storwize V7000 Unified boxes in Remote Office/Branch Office (ROBO) locations replicating data to a centralized Spectrum Scale datacenter.
This week was a great conference! I received great feedback overall from many attendees about all the quality presentations they enjoyed this week.
Next year, Edge will be held in October 10-14, 2016. Save the date! Mark your calendars now!
In his blog, Paul Gillin agrees with Time Magazine's Person of the Year choice of "all of us", those of us who use the World Wide Web to do business or have fun, and to those who contribute to the internet by creating content, such as people who blog or create websites.
So, in continuing my theme this week to recap the best and worst of last year, I list my personal "tech highlights" of 2006.
Programming my Tivo Remotely.
Last September, I realized on a 3-week business trip that I had not programmed my Tivo to record the premieres of each of the new season's television shows. If you miss the first few weeks, it might be difficult to make sense of the rest of the season. Fortunately, I was able to program my Tivo remotely through the internet.
Purchasing TV shows on iTunes
Despite this, I had a repeat episode of "House" record instead of a new episode of
Still unable to make sense of what was going on in the TV show "Heroes", I was able to read the "wiki" which explained all the subtle imagery and background implied.
Using Linux to rescue lost Windows data
My disk drive failed on my laptop, and although I had most of my data backed up with Tivoli Storage Manager prior to my business trip, I had some files that I acquired or updated during the business trip. Thankfully, there are Linux "LiveCD" images that allow you to access your Windows files. You boot these LiveCD images from your CD drive, so there is no installation of Linux on the hard drive itself. If you travel as much as I do, consider bringing along some Linux CDs to get you out of trouble.
Connecting my home entertainment system to my Mac
I now have an 802.1g (54Mb) wireless hub which allows my Tivo to connect wirelessly to the internet to get daily updates, but also allows me to play all my music stored on my Mac through my home entertainment system, and I can also listen to thousands of radio stations through "Live365.com". My favorite station is "Depeche Mode Inspired" which plays songs by Depeche Mode, as well as cover versions by a variety of others.
Learning to Blog
Believe it or not, there is a right way and a wrong way to blog, and this year has been a good learning experience. IBM has a fairly healthy blogging policy, but nonetheless, say the wrong thing and I could be in serious trouble. Fortunately, that hasn't happened, and I am glad to see a fairly open exchange of ideas among the set of bloggers that discuss storage issues.
Building a Snowman in Second Life
I have been a member of Second Life now since November, but it wasn't until I entered a competition to build avirtual snowman last week that the potential of this new interface became obvious to me. There is still lots to learn, but at least now I see value in spending more time and effort learning more about it.
Getting an all-in-one printer/scanner to work with both my Mac and IBM PC
I didn't think it could be done, but here it is, my all-in-one Printer/Scanner works correctly, seemlessly, from both my Windows PC and my Mac Mini, and I have it on my home network so my laptop can use it also, wirelessly!
Using Google Language Tools to translate materials to Portuguese
I speak several languages, enough to order food in restaurants and to get around through various modes of transportation, but translation for a technical audience is more challenging. A class we normally conduct in pure English was taken to Sao Paulo, Brazil, and although most students know some amount of English, we thought it would be good to translate the test questions to Brazillian Portuguese. I took the questions and ran them through a number of translation services websites, and had local IBMers review the results. The winner was Google language tools, which required hardly any edits to the generated text. The class was a big success.
Digital Cameras and CD Burners
As I travelled from Brazil to Bolivia last August, I met a young back-packer who was on her way to Peru, but was staying in La Paz for a few days. We had a great time together, and I was able to transfer the digital photos from my Canon PowerShot digital camera into my laptop and burn her a CD to take with her to Peru.
Painting my Dining Room table
After Halloween, I accidently left my pumpkin jack-o-lantern on my kitchen table as I left for a trip, and when I got back, it had decomposed and left a terrible stain on the wood surface. After sanding the table, I determined that the best course of action was just to paint the surface. I could have just painted it a solid color, or maybe a faux finish with two colors, but instead, chose to copy a famous painting, "Le Cafe" by Alberto Magnelli. I was able to scan this into my computer, resize it, and then project the image onto my table, to then outline the image and paint. I know I would not have been able to do this free-hand.
I am sure there are other triumphs I had throughout the year, but these are the first the come to mind.
The [IBM Edge2015 conference] is premiere conference covering Infrastructure Innovations for IBM System Storage, as well as sessions about z Systems and POWER Systems from our IBM Enterprise conference.
Here is my quick recap of various sessions on the fourth day, Wednesday, May 14, 2015.
Object Storage and Its Use with OpenStack
Rich Swain, IBM Storage Team Lead Engineer, presented this in three sections. First, he covered the advantages of object storage versus block or file-based storage. This includes the idea that each object comes with rich metadata that can be searched.
Rich then went to explain the specifics of OpenStack Swift, an open standard for object storage. A simple three-tier hierarchy of account, container, and object.
Rich wrapped up his talk with an overview of Spectrum Scale and Elastic Storage Server offerings from IBM.
Driving Timely Business Insights on the IBM Data Engine for Analytics
Linton Ward, IBM Distinguished Engineer, POWER Systems Big Data and Analytics, presented Big Data analytics from a POWER Systems perspective. He gave an overview of Big Data analytics, and how IBM POWER Systems provide advantages to analyze data quickly.
Linton had helped me with my Big Data presentation, so I decided to participate in his presentation during his section on Spectrum Scale, but no questions came up that he couldn't handle on his own.
The Pendulum Swings Back -- Understanding Converged and Hyper-converged Environments
This presentation has an interesting back-story. At a client briefing, I was asked to explain the difference between "Converged" and "Hyper-converged" systems, which I did with the analogy of a pendulum. I used the whiteboard, and then later made it into a single chart.
At the far left, I start with mainframe systems of the early 1950s that had internal storage. As the pendulum swings to the middle, I discuss the added benefits of external storage, from RAID protection to centralized management.
To the far right, the pendulum swings over to networked storage, from NAS to SAN attached devices for flash, disk and tape. This offers excellent advantages, including greater host connectivity, and greater distances supported to help with things like disaster recovery.
Here is where the pendulum swings back. IBM introduced PureSystems that combined servers, storage and switches into a single rack configuration. Other vendors had similar offerings, such as VCE vBlock, Flexpod from NetApp and Cisco, and Oracle Exadata.
Lately, the pendulum has swung fully back to internal storage, with storage-rich servers running specialized software. There are two kinds. First there are pre-built systems like Nutanix, Simplivity or EVO:Rail which are x86 based server systems with built-in flash and disk. Second, there is software that can be deployed on your own choice of hardware, such as IBM Spectrum Scale FPO or VMware VSAN.
So, what I presented on a single slide before, has been fleshed out into a full blown hour-long presentation!
Common Performance Pitfalls and the Value of Latency
Erik Eyberg and Woody Hutsell from IBM FlashSystem team presented the differences between MB/sec, IOPS and latency. IBM FlashSystem is the world's fastest storage with incredibly low latency that is two to five times faster than most major competitors in the all-flash arrays category.
Accelerate with OpenStack: Flexible and Rapid Deployed Orchestration for Your Cloud
Ohad Atia, IBM Systems Development Manager for XIV Cloud Storage Solutions, presented how the OpenStack Cinder interface works, then explained the new IBM Spectrum Accelerate, based on the software from XIV.
Ronen Kat, IBM Research Manager and Cloud Storage Research Scientist, gave a live demo on how easy it is to deploy Spectrum Accelerate in a public cloud. First, you request three or more bare metal servers with specific amounts of RAM and spinning disk. Optionally, Spectrum Accelerate can support a single Solid State Driver (SSD) as read cache in each server. You can either install VMware ESXi 5.5 yourself, or have the Cloud provider do it for you. This step can be done quickly to initiate, but then the Cloud provider might take 24-72 hours depending on how busy they are.
Like cooking shows, where they take out an already prepared item from the oven or refrigerator to save time, Ronen started with four servers that were already configured above from IBM SoftLayer. The second step was to deploy the Spectrum Accelerate code, supplied as an OVF file that VMware can use to start up each virtual machine.
The third step is to connect all of the IP addresses, since Spectrum Accelerate uses TCP/IP for everything from iSCSI host attachment to inter-node communication.
Steps 2 and 3 took less than 5 minutes! I was impressed how simple and easy it was. Even when you factor in the few days it might take IBM SoftLayer to provide you access to the servers, it is still way faster than ordering your own on-premise storage.
A Powerful Virtualization Solutions Delivered by the VMware and IBM Storage Partnership
Impressed with their last presentation, I stayed in the room for this one. Ohad Atia presented IBM Spectrum Control Base edition, and how this provides VMware VVol support through its VASA 2.0 provider code.
IBM Spectrum Control Base edition is entitled to all IBM owners of XIV, Spectrum Accelerate, DS8000 and Storwize family products to provide a consistent VMware interface experience.
Storage Meet the Experts, hosted by Maurice McCullough
For those not familiar with Edge, Maurice "Mo" McCullough is the lead organizer of the storage portion of Technical Edge, as well as various Systems Technical University events held throughout the year.
On the Thursday evening of Edge every year, Mo hosts this popular session for everyone to ask their questions to the experts at the front of the room. There were similar sessions for z Systems and POWER Systems experts in the adjoining rooms.
Joining me on the storage expert panel were Clod Barrera, Shelly Howrigon, Mike Griese, Barry Whyte, Jim Blue, Sven Oehme, and several others. Generally, there isn't a question we don't have an answer to, but if you stump the panel, we will take you out to dinner. The audience was ready to take that challenge!
After Storage Meet the Experts, I had dinner and went to see [Frank: The Man, The Music] musical show at the Venetian hotel. Bob Anderson impersonates Frank Sinatra, singing a popular selection of Frank's many recordings, intermixed with highlights from his television and film career. Bob was accompanied by a 32-piece orchestra that brought the music of the era back to life.
I am in Toronto, Canada. It is a lot cold and rainy here, worse than last week in Seoul, Korea.This looks like a slow news week, so slow that the only news here in Canada is the possibility of anew 5-dollar coin. I thought I would make this week's theme about enterprise applications.
IBM doesn't make these applications anymore, we have decided to focus on our core strength, to be the best IT platform to run other people's applications. This means being the best IT systems, software and services company. However, many of the companies that make enterprise applications are both cooperate and compete against parts of IBM, what we call "coopetition".
Let's take a look at some acronyms in this space:
"Enterprise Resource Planning" represents all the basic applications that business need to run theirbusiness, including: finance, accounting, human resources, and manufacturing. The focus here is to streamline operations and make the workforce more productive. Before IBM, I ran my ownsoftware development company, Pearson Kurath Systems, and we developed ERP applications for clients oneby one, customized to their industry requirements.
"Customer Relationship Management" or sometimes "Client Relationship Management" help companies identifyand retain their customer base. Focus here is to increase customer satisfaction and loyalty.
"Supply Chain Management" help track supply and just-in-time inventory demand, sharing the information withkey suppliers and distributors. The focus is to manage inventories down to nothing, and improve speed to get products out to market.
"Business to Business" refer to procurement, purchase orders, and collecting payments over the internet.One of my pet peeves are acronyms that use "2" to mean "to" and "4" to mean "for".
"Human Capital Management" deals with managing costs of Human Resources (HR) and coordinating servicesfrom outside organizations.
"Knowledge Management" refers to sharing and collaborating information. This is not just email and instant messaging, but also online calendaring, experience repositories, client case studies, and anecdotes.
This week I will cover applications that address these, and how they relate to storage.
IBM's emphasis on "Information Infrastructure" is to help organizations get the right information, to the right people at the right time. This helps them to have the right insights, make the right decisions, and develop the right innovations needed for the challenges at hand.
As the planet got smaller and flatter, IBM led the way. Now, as the planet needs to get smarter--with more efficient health care, energy distribution, financial institutions, and IT infrastructures--IBM will once again take the lead.
A Brief History of SVC and Storwize Family: What, How and Why?
Fellow IBM Master Inventor [and blogger] Barry Whyte gave an excellent session on the past 10 years of development history for IBM SAN Volume Controller and the rest of the Storwize Family based on its binary code. The SAN Volume Controller represents the start of a movement, what is now called "Software-Defined Storage", with a layer of abstraction that completely hides the differences between different back-end devices. The Storwize family is the most successful Software-defined Storage solution in the IT industry!
IBM Cloud Storage Architectures
IBM Clod Barrera presented an updated version of his "Cloud Storage Architecture" pitch from a technical and strategic viewpoint. From 2011 to 2015, external storage spend is increasing 25 percent for public cloud, and 17 percent for private cloud deployments, and that is not including all of the Do-it-yourselfers like Facebook who build their own storage devices from piece parts.
This year, Clod has expanded his "Cloud Storage Taxonomy" to six different categories:
OLTP/transactional, typically block-based
General purpose storage
Ephemeral storage that exists only while a specific virtual machine (VM) is running
Analytics, which tends to be more sequential than random in I/O pattern
IBM is a platinum sponsor of OpenStack, and is proud to have hundreds of contributors assigned to improve this open source initiative.
IBM Linear Tape File System - Enterprise Edition
IBM Ed Childers presented the latest announcement on Linear Tape File System [LTFS]. For a quick recap, IBM first introduced LTFS Standard Drive Edition [LTFS-SDE] in April 2010, which allowed workstations attached to single tape drives to use cartridges much like USB memory sticks. Then, IBM introduced LTFS Library Edition [LTFS-LE] which allows an entire tape library to be mounted as a file system, with each resident tape cartridge listed as a sub-directory.
Now, IBM has LTFS Enterprise Edition, which combines disk-based General Parallel File System [GPFS] with LTFS-LE, resulting in a combined hybrid disk-and-tape file system.
To provide a client's perspective, Konstantin Arnold with Biozentrum, the Life Sciences Research department of the University of Basel, Switzerland and SIB Swiss Institute of Bioinformatics presented some shocking information on their data growth. Biozentrum studies 3D protein folding, with information from the Worldwide Protein Data Bank [PDB] and [UniProt], which combines protein information from Swiss-Prot with manually annotations and TrEMBL computationally analyzed and automatically annotated entries.
Combining lab data, proteomics, deep-sequencing, imaging and high-content analysis, their storage requirements has grown exponentially, from less than 50 TB in 2009, to over 350TB in 2013. With the need to have such a large repository of unstructured data, it made sense to use LTFS-EE for this project!
IBMers presented the use of SAN Volume Controller (SVC) in a "stretch cluster" for a production environment at a bank in the Middle East. Before going into the technical details of the solution, they explained the challenges of running a bank under Sharia law. For example, Sharia law does not allow charging interest rates on borrowed money, but banks can charge fees for services. Debit cards are automatically denied at shops that are "black-listed" such as liquor stores, that are not consistent with the precepts of the Islamic religion.
The SVC implementation was rather straight-forward. IBM has offered Stretch Cluster since 2009 with version 5.1, but it only gained popularity years later when VMware pointed out that this can be used for datacenter to datacenter vMotion activity. The IBM team tested this out with a short 500 meter distance locally, before stretching it out to two locations now implemented. They have three SVC nodes managing 60TB of managed disk capacity at each data center, made up from a mix of DS8870, Storwize V7000 and DS3950 disk systems.
To demonstrate the robustness of the solution, the client requested that the IBM team demonstrate various recovery scenarios while running live in production mode! As you would expect, IBM SVC successfully handled every one.
IBM Cloud Storage with OpenStack and IBM System Storage
IBM Michael Factor presented this overview of OpenStack, and how IBM already supports various aspects of the open source initiative with products like SAN Volume Controller, XIV, and Storwize V7000.
This was the best overview of OpenStack I had heard. IBM is a platinum sponsor of this open source initiative, managed by the [OpenStack Foundation]. In traditional open source fashion, bi-annual releases are given alphabetically-ascending names. The last release was named Folsom, the current release is Grizzly, and the next release planned will be named Havana.
OpenStack is designed to manage your data center or cloud across four capabilities: Compute, Network, Storage and Shared Services. For Compute, the "Nova" project focuses on managing running VM instances, and "Glance" manages VM images that can be launched. The "Networking" project focuses on providing network connectivity. This was formerly called "Quantum", but Quantum (the company) felt there might be some confusion, so it was renamed to just "Networking".
For Storage, there are two projects, "Cinder" and "Swift". Cinder refers to persistent, external block storage, accessible via iSCSI or Fibre Channel. IBM's SAN Volume Controller, XIV and Storwize V7000 already support the Cinder API interface. Swift is focused on "object storage", which can provide an alternative way of storing information for cloud-based applications. SNIA's Cloud Data Management Interface (CDMI) is working with OpenStack to bring object storage into the mainstream.
With the Cinder API, applications can create volumes, take snapshots, set quotas, and attach these volumes to VM instances.
I realize there is a big time gap between this post and my last. Where have I been? "Where haven't I been?"... might be the better question! After my week at Edge, I flew from Las Vegas to Sao Paulo, Brazil where various protests delayed my departure, then visited clients in the Midwestern USA, then London to watch a bit of tennis. From there, I flew to Athens, Greece (and yes, more protests!), took some overdue time-off on the beach on various Greek islands, then taught a Storage Top Gun class in Bangalore, India. So, yes, I have been quite busy. I will try to catch up on typing up all my notes from the IBM Edge conference over the next few weeks!
Continuing my week's theme on travel, conferences, and Japan, I provide three more"survival words" in Japanese language. These might seem like an odd trio, but they comein very handy.
Domo -- "very much"
This is short for "Domo Arigato" which is "Thank you very much". If you just say "Domo"they assume you mean the full phrase, and gets the same point across. Some of my older readersmay remember a song by Styx "Domo Arigato Mr. Roboto" which is perhaps the only song I could think ofthat mentions IBM and Japan in the same song.
You're wondering who I am-machine or mannequin With parts made in Japan, I am the modern man
I've got a secret I've been hiding under my skin My heart is human, my blood is boiling, my brain I.B.M.
Doko -- "where?"
This word is great for trying to find places or things, such as "Where is the restroom?"Sometimes making an attempt to speak a country's official language will garner some respectand appreciation from the locals. If you're lost, and looking for help finding something, this is a great time to be appreciated.
Upon arrival to Narita, I was planning to take the N'EX high-speed train into town, but there was a train accident on the JR line, so I ended up taking the Kisei train over to Nappori station,then transfer over to a different line. Not what I had planned, but an adventure nonetheless.
Dozo -- "after you" or "go ahead"
Japan is all about showing respect to your elders, upper management, and others in great esteem or authority. When arriving to a dinner table, or leaving the elevator, this phraselets them know you are respectful by letting them go first. Americans always seem rushed,so it is good to show I can be patient also.