Tony Pearson is a Master Inventor and Senior IT Architect for the IBM Storage product line at the
IBM Systems Client Experience Center in Tucson Arizona, and featured contributor
to IBM's developerWorks. In 2016, Tony celebrates his 30th year anniversary with IBM Storage. He is
author of the Inside System Storage series of books. This blog is for the open exchange of ideas relating to storage and storage networking hardware, software and services.
(Short URL for this blog: ibm.co/Pearson )
My books are available on Lulu.com! Order your copies today!
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This week I was aboard the Queen Mary in Long Beach, California! This was a business event organized by [Key Info Systems], a valued IBM Business Partner. Key Info resells IBM servers, storage and switches.
The Queen Mary retired in 1967, and has been converted into a hotel and events venue. The locals just parked their car and walked on board, but I got to stay Tuesday through Thursday in one of the cabins. It was long and narrow, with round windows! There were four dials for the bathtub: Cold Salt, Hot Fresh, Cold Fresh, and Hot Salt.
Stepping on the boat was like walking back in time through history! If you decide to go see it, check out the [Art Deco bar at the front of the Promenade deck. The ship is still in the water, but is permanently docked. It is sectioned off to prevent the ocean waves from affecting it, so we did not have the nauseous moving back and forth normally associated with cruise ships.
(It is with a bit of irony that we are on the Queen Mary just days after the tragedy of the [Costa Concordia], the largest Italian cruise ship that ran aground near Isola de Giglio. The captain will have to explain how he [fell into a lifeboat] before he had a chance to wait for everyone else to get safely off the shipwreck. He was certainly no [Captain Sulley]! I am thankful that most of the 4,200 people survived the incident.)
Lief Morin, Founder and Chief Executive for Key Info Systems, kicked off the meeting with highlights of 2011 successes. I have known Lief for years, as Key Info comes to the Tucson EBC on a frequent basis. This event was designed to give his sellers an update of what is the latest for each product line, and what to look forward to in the next 12-18 months.
The next speaker was from Vision Solutions that provides High Availability solutions for IBM i on Power Systems. In 2010, their company nearly doubled in size with the acquisition of Double-Take, which provides data replication for x86 servers running Windows, Linux, VMware, Hyper-V and other hypervisors. The capabilities of Double-Take sounded similar to what IBM offers with [Tivoli Storage Manager FastBack] and [Tivoli Storage Manager for Virtual Environments].
Dinner at Sir Winston's
Rather than take the "Ghosts and Legends" tour, I opted for dinner at the Queen Mary's signature restaurant, Sir Winston's. This is a fancy place, so dress accordingly. If you want the Raspberry soufflé, order it early as it takes 30 minutes to prepare!
[Storwize V7000], including the new Storwize V7000 Unified configuration
Storage is an important part of the Key Info Systems revenue stream, so I was glad to have lots of questions and interactions from the audience.
Murder Mystery Dinner
The acting troupe from [Dinner Detective] put on quite the show for us! With all that is going on in the world, it is good to laugh out loud every now and then.
In other murder mystery dinners I have participated in, each person is assigned a "character" and given a script of what to say and when to say it. This was different, we got to pick our own characters. I chose "Doctor Watson", from the Sherlock Holmes series. Several attendees thought it was a double meaning with [IBM Watson], the computer that figured out the clues on Jeopardy! television game show, and has since been [put to work at Wellpoint] to help out the Healthcare industry.
After the "murder" happened, two actors portraying policemen selected members of the audience to answer questions. We didn't get a script of what to say, so everyone had to "ad lib". I was singled out as a suspect, and had fun playing along in character. One of the attendees afterwards said he was impressed that I was able to fabricate such amusing and elaborate responses to their personal and embarassing questions. As a public speaker for IBM, I have had a lot of practice thinking quickly on my feet.
Fibre Channel and Ethernet Switches
The next two speakers gave us an update on Fibre Channel and Ethernet switches, and their thoughts on the inevitability of Fibre Channel over Ethernet (FCoE). One of the exciting new developments is the [Brocade Network Subscription] which creates a flexible pay-per-use Ethernet port rental model for customers. This is especially timely given the Financial Accounting Standards Board proposed [FASB Change 13] that affects operating leases in the balance sheet.
With the Brocade Network Subscription, you pay monthly for the ports you are using. Need more ports, Brocade will install the added gear. Use fewer ports, Brocade will take the equipment back. There is no term endpoint or residual value like tradtional leasing, so when you are done using the equipment, give it back any time. This is ideal for companies that may need to have a lot of Ethernet ports for the next 2-3 years, but then plan to taper down, and don't want to get stuck with a long-term commitment or capital depreciation.
The last speaker was from VMware. IBM is the #1 reseller of VMware, and VMware commands an impressive 81 percent marketshare in the x86 virtualization space. The speaker presented VMware's strategy going forward, which aligns well with IBM's own strategy, to help companies Cloud-enable their existing IT infrastructures, in preparation for eventual moves to Hybrid or Public cloud deployments.
Special thanks to Lief Morin for sponsoring this event, Raquel Hernandez from IBM for coordinating my travel, and Pete, Christina and Kendrell from Key Info Systems for organizing the activities!
Well, it's Tuesday again, and that means IBM announcements! Right on the heels of our big storage launch on February 9, today IBM announced some exciting options for its modular disk systems. Let's take a look:
2TB SATA-II drives
That's right, you can now DOUBLE your capacity with 2TB SATA type-II drives on the DS3950, DS4200, DS4700, DS5020, DS5100 and DS5300 disk controllers, as well as the DS4000 EXP420, EXP520, EXP810, EXP5000 and EXP5060 expansion drawers. Here are the Announcement Letters for the [HVEC] and [AAS] ordering systems.
300GB Solid State Drives
IBM also announces 300GB solid state drives (SSD) for the DS5100 and DS5300. These are four times larger than the 73GB drives IBM offered last year, for those workloads that need high read IOPS such as Online Transaction Processing (OLTP) and Enterprise Resource Planning (ERP) applications. Here is the [Announcement Letter].
New N series model N3400
For customers that need less than the minimum 21TB that our IBM Scale-Out Network Attach Storage (SONAS) can provide, IBM offers the new N3400 unified storage disk system, with support for NFS, CIFS, iSCSI and FCP. This is a 2U high 12 drive model that can be expanded up to 136 drives, basically doubling all the stats from last year's N3300 model. Fellow blogger, Rich Swain (IBM), does a great job recapping the speeds and feeds over on his blog [News and Information about IBM N series].
It also appears that the reports and rumors of the death of the DS6800 are premature. Don't believe misleading statements from competitors, such as those found written by fellow blogger BarryB (EMC), aka "the Storage Anarchist", in his latest post [Bring Out Your Dead] showing a cute little tombstone with "Feb 2010" on the bottom. Actually, if he had bothered to read IBM's [Announcement Letter], he would have realized that IBM plans to continue to sell these until June. Of course, IBM will continue to support both new and existing DS6800 customers for many years to come.
Technically, BarryB does not make any factually incorrect statements for me to correct on his blog. The idea that a product is "dead" is, of course, just opinion, and competitors poke fun at each others' announcements every day. One could argue that the EMC V-Max was "dead" after the ITG whitepaper [Cost/Benefit Case for IBM XIV Storage System - Comparing Costs for IBM XIV and EMC V-Max Systems] demonstrated that the IBM XIV cost 63 percent less than a comparable EMC V-Max over the life of three years total cost of ownership (TCO) back in July 2009. The comparison was made with data from clients in a variety of industries including manufacturing, health care, life sciences, telecommunications, financial services, and the public sector. This could explain why so many EMC customers are buying or investigating the IBM XIV and the rest of the IBM storage portfolio.
Now that the US Recession has been declared over, companies are looking to invest in IT again. To help you plan your upcoming investments, here are some upcoming events in April.
SNW Spring 2010, April 12-15
IBM is a Platinum Plus sponsor at this [Storage Networking World event], to be held April 12-15 at the Rosen Shingle Creek Resort in Orlando, Florida. If you are planning to go, here's what you can go look for:
IBM booth at the Solution Center featuring the DS8700 and XIV disk systems, SONAS and the Smart Business Storage Cloud (SBSC), and various Tivoli storage software
IBM kiosk at the Platinum Galleria focusing on storage solutions for SAP and Microsoft environments
IBM Senior Engineer Mark Fleming presenting "Understanding High Availability in the SAN"
IBM sponsored "Expo Lunch" on Tuesday, April 13, featuring Neville Yates, CTO of IBM ProtecTIER, presenting "Data Deduplication -- It's not Magic - It's Math!"
IBM CTO Vincent Hsu presenting "Intelligent Storage: High Performance and Hot Spot Elimination"
IBM Senior Technical Staff Member (STSM) Gordon Arnold presenting "Cloud Storage Security"
One-on-One meetings with IBM executives
I have personally worked with Mark, Neville, Vincent and Gordon, so I am sure they will do a great job in their presentations. Sadly, I won't be there myself, but fellow blogger [Rich Swain from IBM] will be at the event to blog about all the actviities there.
Jim Stallings - General Manager, Global Markets, IBM Systems and Technology Group
Scott Handy - Vice President, WW Marketing, Power Systems, IBM Systems and Technology Group
Dan Galvan - Vice President, Marketing & Strategy, Storage and Networking Systems, IBM Systems and Technology Group
Inna Kuznetsova - Vice President, Marketing and Sales Enablement, Systems Software, IBM Systems and Technology Group
Jeanine Cotter - Vice President, Systems Services, IBM Global Technology Services
The webinar will include client testimonials from various companies as well.
Dynamic Infrastructure Executive Summit, April 27-29
I will be there, at this this 2-and-a-half-day [Executive Summit] in Scottsdale, Arizona, to talk to company executives. Discover how IBM can help you manage your ever-increasing amount of information with an end-to-end, innovative approach to building a dynamic infrastructure. You will learn all of our innovative solutions and find out how you can effectively transform your enterprise for a smarter planet.
Continuing my discussion of this week's announcements of IBM storage products, I will cover the announcements that double storage capacity per footprint.
Linear Tape Open - Generation 5
IBM announced [LTO-5 drives], the TS2250 half-height and the TS2350 full-height drives, as well as support for LTO-5 drives in its various tape libraries: TS3100, TS3200, and TS3500. The native 1.5TB capacity of the LTO-5 cartridge is nearly double the 800GB capacity of the LTO-4 predecessor. With 2:1 compression, that's 3TB of data per cartridge! Performance-wise, the data transfer rate is 140 MB/sec, about 17 percent improvement over the 120MB/sec of the LTO-4 technology. The TS2250, TS2350, TS3100 and TS3200 now all offer dual-SAS ports for higher availability.
LTO-5 carries forward many of the advancements of past generations. For example, LTO-5 continues the G-2/G-1 "backward compatibility" architecture, which means that the LTO-5 drive can read LTO-3 and LTO-4 cartridges, and can write LTO-4 cartridges. Like the LTO-3 and LTO-4, the same LTO-5 drive can read and write WORM or regular rewriteable cartridges. Like the LTO-4, the LTO-5 offers drive-level data-at-rest encryption. These use a symmetric 256-bit AES key, managed by IBM Tivoli Key Lifecycle Manager (TKLM).
One thing that is new in LTO-5 is the Long Term File System [LTFS] available on the TS2250 and TS2350, which allows you to treat the tape as a hierarchical file system, with files and folders, that you can drag and drop like any other file system.
XIV storage system
IBM [doubles the capacity of the XIV storage system] by supporting 2TB SATA drives. A full 15-module frame can hold up to 161TB of usable capacity. The smallest 6-module system with 2TB can hold up to 55TB of usable capacity. At this time, all of the drives in an XIV must be the same type, so we do not yet allow intermix of 1TB and 2TB in the same frame. The 2TB are more energy efficient, with a full 15-module frame consuming on average 6.7 kVA, compared to 7.8 kVA for the 1TB drives. The performance is roughly the same, so if, for example, your application workload got 3700 IOPS per module with 1TB drives, it will get about the same 3700 IOPS per module with 2TB drives.
The EXN1000 and EXN3000 can now double in capacity with 2TB SATA drives. These can be attached to the N3000 entry-level models, such as the N3400.
DS3000 disk system
The DS3200, DS3300 and DS3400, as well as their related expansion drawers, now supports 2TB SATA drives. This means that a single control unit with three expansion drawers can hold up to 96TB of raw capacity (48 drives).
DS8700 disk system
The DS8700 also now supports 2TB SATA drives, for a maximum raw capacity over 2PB, as well as new 600GB Fibre Channel drives. Now that IBM offers [Easy Tier] functionality, pairing Solid State Drives with slower, energy-efficient SATA disk makes a lot of financial sense.
That's a lot of announcements! As always, feel free to dig into each of the links to learn more about each product.
While clients and IBM executives were in meetings today, in and around the Scottsdale Fairmont resort here in Scottsdale, Arizona, I helped to set up the "Solutions Showcase". There were three stations:
David Ayd and I manned this one, covering storage and server systems. From left to right: a fully-populated 15-module XIV storage system, my laptop running the XIV GUI; two-socket 16-core POWER p770 server, a solid-state drive, PS702 POWER blade, my book Inside System Storage: Volume I, HX5 x86 blade, and four-socket 16-core x3850 M3 server with MAX5 memory extension; David's laptop with various POWER and System x presentations, and our Kaon V-Osk interactive plasma screen display.
Eric Kern manned the Smarter Clouds station. He had live guest images on the IBM Developer and Test cloud, which one the "Best of Interop" award up in Las Vegas this week. I covered IBM's cloud offering in my post [Three Things To Do on the IBM Cloud].
Smarter Data Centers
Ken Schneebeli manned the "Smarter Data Centers" station. He directed people out to the parking lot to see Brian Canney and the Portable Modular Data Center (PMDC). The one here is 8.5 feet by 8.5 feet by 40 feet in size and can be configured and deployed in 12-14 weeks to any location. We can fit any mix of IBM and non-IBM equipment, provided it meets physical dimensions. Want a DS8700 disk system? The PMDC can hold up to 3-frame configurations of the DS8700. Want an eclectic mix of Sun, HP and Dell servers with HDS and EMC disk in your PMDC? IBM can do that too.
After we finished setup, we joined the clients at the "Welcome Reception" on the Lagoon Lawn. The weather was quite pleasant.
Special thanks to Jasdeep Purdhani, Lisa Gates, and Kelly Olson for their help organizing this event.
Jim is an IBM Fellow for IBM Systems and Technology Group. There are only 73 IBM Fellows currently working for IBM, and this is the highest honor IBM can bestow on an employee. He has been working with IBM since 1968.
He is tasked with predicting the future of IT, and help drive strategic direction for IBM. Cost pressures, requirements for growth, accelerating innovation and changing business needs help influence this direction.
IBM's approach is to integrate four different "IT building blocks":
Scale-up Systems, like the IBM System Storage DS8000 and TS3500 Tape Library
Resource Pools, such as IBM Storage Pools formed from managed disks by IBM SAN Volume Controller (SVC)
Integrated stacks and appliances, integrated software and hardware stacks, from Storwize V7000 to full rack systems like IBM Smart Analytics Server or CloudBurst.
Mobility of workloads and resources requires unified end-to-end service management. Fortunately, IBM is the #1 leader in IT Service Management solutions.
Jim addressed three myths:
Myth 1: IT Infrastructures will be homogenous.
Jim feels that innovations are happening too rapidly for this to ever happen, and is not a desirable end-goal. Instead, a focus to find the right balance of the IT building blocks might be a better approach.
Myth 2: All of your problems can be solved by replacing everything with product X.
Jim feels that the days of "rip-and-replace" are fading away. As IBM Executive Steve Mills said, "It isn't about the next new thing, but how well new things integrate with established applications and processes."
Myth 3: All IT will move to the Cloud model.
Jim feels a substantial portion of IT will move to the Cloud, but not all of it. There will always be exceptions where the old traditional ways of doing things might be appropriate. Clouds are just one of the many building blocks to choose from.
Jim's focus lately has been finding new ways to take advantage of virtualization concepts. Server, storage and network virtualization are helping address these challenges through four key methods:
Sharing - virtualization that allows a single resource to be used by multiple users. For example, hypervisors allow several guest VM operating systems share common hardware on a single physical server.
Aggregation - virtualization that allows multiple resources to be managed as a single pool. For example, SAN Volume Controller can virtualize the storage of multiple disk arrays and create a single storage pool.
Emulation - virtualization that allows one set of resources to look and feel like a different set of resources. Some hypervisors can emulate different kinds of CPU processors, for example.
Insulation - virtualization that hides the complexity from the end-user application or other higher levels of infrastructure, making it easier to make changes of the underlying managed resources. For example, both SONAS and SAN Volume Controller allow disk capacity to be removed and replaced without disruption to the application.
In today's economy, IT transformation costs must be low enough to yield near-term benefits. The long-term benefits are real, but near-term benefits are needed for projects to get started.
What set's IBM ahead of the pack? Here was Jim's list:
100 Years of Innovation, including being the U.S. Patent leader for the last 18 years in a row
IBM's huge investment in IBM Research, with labs all over the globe
Leadership products in a broad portfolio
Workload-optimized designs with integration from middleware all the way down to underlying hardware
Comprehensive management software for IBM and non-IBM equipment
Clod is an IBM Distinguished Engineer and Chief Technical Strategist for IBM System Storage. His presentation focused on trends and directions in the IT storage industry. Clod started with five workload categories:
To address these unique workload categories, IBM will offer workload-optimized systems. The four drivers on the design for these are performance, efficiency, scalability, and integration. For example, to address performance, companies can adopt Solid-State Drives (SSD). Unfortunately, these are 20 times more expensive dollar-per-GB than spinning disk, and the complexity involved in deciding what data to place on SSD was daunting. IBM solved this with an elegant solution called IBM System Storage Easy Tier, which provides automated data tiering for IBM DS8000, SAN Volume Controller (SVC) and Storwize V7000.
For scalability, IBM has adopted Scale-Out architectures, as seen in the XIV, SVC, and SONAS. SONAS is based on the highly scalable IBM General Parallel File System (GPFS). File systems are like wine, they get better with age. GPFS was introduced 15 years ago, and is more mature than many of the other "scalable file systems" from our competition.
Areal Density advancements on Hard Disk Drives (HDD) are slowing down. During the 1990s, the IT industry enjoyed 60 to 100 percent annual improvement in areal density (bits per square inch). In the 2000s, this dropped to 25 to 40 percent, as engineers are starting to hit various physical limitations.
Storage Efficiency features like compression have been around for a while, but are being deployed in new ways. For example, IBM invented WAN compression needed for Mainframe HASP. WAN compression became industry standard. Then IBM introduced compression on tape, and now compression on tape is an industry standard. ProtecTIER and Information Archive are able to combine compression with data deduplication to store backups and archive copies. Lastly, IBM now offers compression on primary data, through the IBM Real-Time Compression appliance.
For the rest of this decade, IBM predicts that tape will continue to enjoy (at least) 10 times lower dollar-per-GB than the least expensive spinning disk. Disk and Tape share common technologies, so all of the R&D investment for these products apply to both types of storage media.
For integration, IBM is leading the effort to help companies converge their SAN and LAN networks. By 2015, Clod predicts that there will be more FCoE purchased than FCP. IBM is also driving integration between hypervisors and storage virtualization. For example, IBM already supports VMware API for Array Integration (VAAI) in various storage products, including XIV, SVC and Storwize V7000.
Lastly, Clod could not finish a presentation without mentioning Cloud Computing. Cloud storage is expected to grow 32 percent CAGR from year 2010 to 2015. Roughly 10 percent of all servers and storage will be in some type of cloud by 2015.
As is often the case, I am torn between getting short posts out in a timely manner versus spending some more time to improve the length and quality of information, but posted much later. I will spread out the blog posts in consumable amounts throughout the next week or two, to achieve this balance.
This week I am in Orlando, Florida for the IBM Edge conference. Thursday evening after all the other sessions, we had a Free-for-All, a Q&A panel across all storage topics, moderated by Scott Drummond. The conference officially ends at noon tomorrow, but for many, this is the last session, as people fly out Friday morning. Here are the questions and the panel responses during the session.
When will IBM unify their storage management between Mainframe z/OS and the distributed systems platforms?
IBM offers a Change and Configuration Management Data Base (CCMDB) for this purpose with appropriate collectors from z/OS and distributed systems, but hasn't sold well.
When will IBM devices have RESTful interfaces?
Both IBM Systems Director and IBM Tivoli Storage Productivity Center (TPC) offer RESTful APIs. IBM Systems Director can manage z/VM and Linux on System z, as well as Power Systems and x86 based distributed systems. Since October 2008, IBM's Project Zero introduced RESTful interfaces to PHP and Groovy software running on WebSphere sMash environments. We have not heard much about this since 2008.
Will IBM TPC support NPIV on Power Systems?
TPC 5.1 has toleration support for this, showing the first port connection discovered, but not all connections, and we expect to retrofit this toleration to TPC 4.2.2 Fixpack 2. Hopefully, we will have full support in a future release.
We would like TPC for Replication to run on Linux for System z. We do not run z/OS at the disaster recovery site location.
Submit an IBM Request for Enhancement [RFE] for this. We have TPC for Replication on z/OS, as well as the distributed systems version that runs on Windows, Linux and AIX.
We have enhancements we would like to see for XIV and SONAS also, can we use the RFE process for this also?
Yes, submit the requirements for our review.
We heard the Statement of Direction that there would be storage integrated into the PureSystems. What exactly does that mean?
The PureSystems family of expert-integrated systems is based on a new chassis that has a front part, a midplane, and a back-part. All IBM System Storage products that support x86 and Power Systems can work with PureSystems. However, IBM does not yet offer storage that fits in the front part of the PureFlex chassis, but the Statement of Direction indicates that we intend to offer that option. Until then, the IBM Storwize V7000 is the storage of choice that can be put into the PureSystems rack, but outside the individual chasses.
We see some features like Real-Time Compression being put into the SAN Volume Controller (SVC), and other features put into the back-end devices. How are we supposed to make sense of this?
IBM's new pilot program, the SmartCloud Virtual Storage Center, to bring these all together. In general, we have design teams of system architects that determine which features go in which products, and prioritize accordingly.
We heard the IBM Executives during the opening session indicate that IBM's strategy involves supporting Big Data, but I haven't seen any storage that supports native Hadoop interfaces. Did I miss something?
First, I want to emphasize that Big Data is more than just MapReduce workloads. IBM offers Streams and BigInsights software to handle text, as well as Business Intelligence and Data Warehouse solutions for structured data. IBM's General Parallel File System (GPFS) has a Shared-Nothing-Cluster (SNC) mode with Hadoop interfaces that runs twice as fast as Hadoop's native HDFS file system. The storage products we recommend for Big Data are the SONAS and the DCS3700 disk systems, as both are optimized for the sequential workloads Big Data represents.
Everytime we upgrade our SVC, we review the list for SDDPCM multi-pathing and see that we need to upgrade our back-end DS8000 microcode up to recommended levels. Can we get a list of combinations that work from other customers?
The advantage of storage hypervisors like SVC is that we can separate the multi-pathing driver from the back-end managed disk systems. You only need the SDDPCM to support the SVC, not the back-end devices. For the most part, SVC has not dropped support for any level of previously supported OS or multi-pathing software.
On SVC, when we migrate volumes (vDisks) from one storage pool to another, we would like to throttle this process during FlashCopy.
Yes, we had several requests like this, which is why we now recommend using Volume Mirorring to perform migrations. In fact the GUI wizard uses Volume Mirroring by default when migrations are performed. As for throttling, IBM has implemented "I/O Priority Manager" that offers Quality of Service classes for DS8000 and XIV Gen3, and might consider porting this to other products in our portfolio.
Sizing systems is an art. I just need to know if the DS8000 is running hot. Can we have the equivalent of "red lines" for our disk systems similar to automobile engines?
Storage Optimizer was added to TPC 4.2 to help in this area, identifying heat-maps for IBM DS8000, DS6000, DS5000, DS4000, SVC and Storwize V7000. We recommend you look at the performance violation reports.
How can we evaluate the characteristics of our workloads?
Yes, TPC can do this.
When we are replacing non-IBM storage with IBM, we don't have good tools to evaluate the non-IBM equipment. What is IBM doing for this?
IBM's Disk Magic modeling tool can take inputs from a variety of sources, including iostat from the servers themselves. You can also install a 90-day trial of TPC to help with this.
We really like EMC's "Grab" program, does IBM have one also?
Updating the Host Attachment Kit (HAK) for AIX is quite painful for the SVC. We prefer the method employed for the XIV.
Thanks for the feedback.
For SVC, we need to correlate disk with VMware and VIOS. Can we get vSCSI information on VIOS?
TPC 5.1 has this support, and we believe it has been retrofitted to TPC 4.2.2 Fixpack 2, coming out this month.
Currently, with SVC, when volumes are part of a Global Mirror (GM) session, we need to cancel GM, expand the source volume, expand the target volume, then restart GM. We would like this to be fully automated and non-disruptive.
Sounds like a great requirement to submit for the RFE process.
Can we get an RSS Feed for the RFE community.
Yes, you can subscribe to it. You can also set up "Watch Lists".
Thanks to all of the IBM experts on the panel for their participation at this event!
Special thanks to Anthony Vandewerdt, who sent me his version of this presentation that he planned to present in Australia next week. I "smartened it up" (or whatever the appropriate phrase is the opposite of "dumbed it down") for the technical audience.
Recovery procedures for single and double drive failures. A double drive failure on an XIV typically involves less recovery effort than traditional RAID5-based disk systems, and in many cases results in no data loss whatsoever. I provided details on this in my blog post [Double Drive Failure Debunked: XIV Two Years Later], so no need to repeat myself here.
Replacing the Automatic Transfer Switch (ATS) non-disruptively. To support either single-phase and triple-phase power sources, the XIV uses an ATS to take two independent power feeds, and distribute this out to the three Uninterruptible Power Supplies (UPS).
Built-in Migration capability to copy data off other disk systems over to the XIV.
Configuring Synchronous and Asynchronous mirroring using either the Fibre Channel or Internet Protocol ports.
Optimizing the use of XIV for VMware, AIX and other operating systems.
The IBM XIV Storage System is quite popular in New Zealand, with four times more boxes sold per capita than the other countries in the Asia Pacific region. I covered both the A14 model as well as the new Gen3 model.
Business Continuity/Disaster Recovery (BC/DR) Update: Lessons, Planning, Solutions
My colleague Vic Peltz from IBM Almaden presented on lessons learned from Hurricane Katrina and various other natural disasters. Unlike tradtional presentations the focus on technology, Vic took a different approach, focusing on people and procedures. I was here last year when the earthquake hit Christchurch on the south island, so I was well aware that BC/DR was top of mind for many of the attendees. Throughout this week, I have felt tremors, and many of the locals told me that these happen all the time.
Introduction to IBM Storwize V7000
I knew I was in trouble when the request for me to present Storwize sounded like something from [Mission Impossible]:
"Good morning, Mr. Pearson. Your mission, should you choose to accept it, involves presenting Storwize V7000 in Auckland, New Zealand. You may also present the Storwize V7000 Unified, but it is essential that you not cover the SAN Volume Controller or SONAS products from which they are based upon, as you will not have enough time. The audience is very technical, so be careful. As always, should any questions come up that you cannot answer, the conference coordinators will disavow all knowledge of your actions, nor reimburse your laundry charges. This message will self-destruct in five seconds."
Well, I accomplished my mission in 75 minutes. I was able to cover the block-only version of the IBM Storwize V7000, with support for clustering the control enclosures, expansion drawers and external storage virtualization. I then spent a few minutes on the block-and-file Storwize V7000 Unified, which adds support for CIFS, NFS, HTTPS, FTP and SCP protocols through two new "file modules", with integrated support for backup and anti-virus checking. I covered both IBM Easy Tier for sub-LUN automated tiering between Solid-State Drives (SSD) and spinning disk, as well as Active Cloud Engine for file-based movement between disk and tape.
An exciting new addition to the IBM storage line, the Storwize V7000 is a very versatile and solid choice as a midrange storage device. This session will cover a technical overview of the controller as well as its positioning within the overall IBM storage line.
xST04 - XIV Implementation, Migration and Optimization
Attend this session to learn how to integrate the IBM XIV Storage System in your IT environment. After this session, you should understand where the IBM XIV Storage system fits, and understand how to take full advantage of the performance capabilities of XIV Storage by using the massive parallelism of its grid architecture. You will learn how to migrate data onto the XIV and hear about real world client experiences.
xST05 - IBM's Storage Strategy in the Smarter Computing Era
Want to understand IBM's storage strategy better? This session will cover the three key themes of IBM's Smarter Computing initiative: Big Data, Optimized Systems, and Cloud. IBM System Storage strategy has been aligned to meet the storage efficiency, data protection and retention required to meet these challenges.
IBM offers encryption in a variety of ways. Data can be encrypted on the server, in the SAN switch, or on the disk or tape drive. This session will explain how encryption works, and explain the pros and cons with each encryption option.
sAC01 - IBM Information Archive for email, Files and eDiscovery
IBM has focused on data protection and retention, and the IBM Information Archive is the ideal product to achieve it. Come to this session to discuss archive solutions, compliance regulations, and support for full-text indexing and eDiscovery to support litigation.
sGE04 - IBM's Storage Strategy in the Smarter Computing Era
Want to understand IBM's storage strategy better? This session will cover the three key themes of IBM's Smarter Computing initiative: Big Data, Optimized Systems, and Cloud. IBM System Storage strategy has been aligned to meet the storage efficiency, data protection and retention required to meet these challenges.
sSM03 - IBM Tivoli Storage Productivity Center – Overview and Update
IBM's latest release of IBM Tivoli Storage Productivity Center is v4.2.2, a storage resource management tool that manages both IBM and non-IBM storage devices, including disk systems, tape libraries, and SAN switches. This session will give an overview of the various components of Tivoli Storage Productivity Center and provide an update on what's new in this product.
sSN06 - SONAS and the Smart Business Storage Cloud (SBSC)
Confused over IBM's Cloud strategy? Trying to figure out how IBM Storage plays in private, hybrid or public cloud offerings? This session will cover both the SONAS integrated appliance and the Smart Business Storage Cloud customized solution, and will review available storage services on the IBM Cloud.
sTA01 - Tape Storage Reinvented: What's New and Exciting in the Tape World?
This very informative session will keep you up to date with the latest tape developments. These include the TS3500 tape library connector Model SC1 (Shuttle). The shuttle enables extreme scalability of over 300,000 tape cartridges in a single library image by interconnecting multiple tape libraries with a unique, high speed transport system. The world's fastest tape drive, the TS1140 3592-E07, will also be presented. The performance and functionality of the new TS1140 as well as the new 4TB tape media will be discussed. Also, the IBM System Storage Linear Tape File System (LTFS), including the Library Edition, will be presented. LTFS allows a disk-like, drag-and-drop interface for tape. This is a not-to-be-missed session for all you tape lovers out there!
In December, I will be going to Gartner's Data Center Conference in Las Vegas, but the agenda has not been finalized, so I will save that for another post.
Continuing my romp through Australia and New Zealand, the last Storage Optimisation Breakfast of the week was Brisbane, which the locals here refer to as [Brisvegas], probably for all of the nightlife and casinos here.
The IBM office building is conveniently across the street from my hotel, the [Sofitel Brisbane]. The hotel also sits above central station, which allows quick transportation to the airport.
This time, we had a tag team of two people from James Cook University (JCU) to present their success story. First up was Kent Adams, the Director or Information Technology and Resources. JCU is recognized as one of the top 5 percent of Universities worldwide, and as a result, their data storage requirements are growing at 400 percent per year! Their latest purchase put out for RFP was for at least 40TB that could handle at least 20,000 IOPS. The winning solutions was an IBM XIV disk system.
Behind the scenes at all the events this week here in Australia were, from left to right, Natalie from GPJ Australia, the local subsidiary of the George P. Johnson events management we use in the states; Sonia Phillips, IBM Advisory Marketing Lead for Dynamic Infrastructure Optimisation and Cloud Computing, Demand Programs, for Australia and New Zealand; and Monika Lovgren, IBM Marketing and Execution Lead for Workload Optimised Systems for Australia.
The second speaker was Lee Askew, one of the Storage Administrators. Overall, the JCU team have been amazed at how well this box works. When they started it up, they expected to spend the next 24-36 hours formatting RAID ranks, but not with the XIV. It was ready in 2 minutes and they started provisioning storage right away. Their own tests to fail a drive found they can do a full rebuild to redundancy in 9 minutes. It took 8-36 hours on their previous disk array. Failing a full data module took only 75 minutes to bring back to redundancy.
After a long and tiring week, I was able to relax by walking through this beautiful King Edward park near the IBM building. This had a nice variety of plants and flowers, and with the surprise visit of a lizard about the length of my arm that crossed my path.
JCU also uses Asynchronous Mirror to replicate data to another XIV at distance. Again, as with all aspects of IBM XIV, the solution works as advertised. They are well positioned to grow from the 18,000 students they have today, to their target goal of 25,000 students they want to have by 2015.
Worldwide, IBM has done well with colleges and universities, and this was a great example of how partnering with IBM for your IT infrastructure can make a huge difference!
Continuing my coverage of the 30th annual [Data Center Conference]. Here is a recap of the Monday afternoon sessions:
IBM Watson and your Data Center
Steve Sams, IBM VP of Site and Facilities Services, cleverly used IBM Watson as a way to explain how analytics can be used to help manage your data center. Sadly, most of the people at my table missed the connection between IBM Watson and Analytics. How does answering a single trivia question in under three seconds relate to the ongoing operations of a data center? If you were similarly confused, take a peak at my series of IBM Watson blog posts:
The analyst who presented this topic was probably the fastest-speaking Texan I have met. He covered various aspects of Cloud Computing that people need to consider. Why hasn't Cloud taken off sooner? The analyst feels that Cloud Computing wasn't ready for us, and we weren't ready for Cloud Computing. The fundamentals of Cloud Computing have not changed, but we as a society have. Now that many end users are comfortable consuming public cloud resources, from Facebook to Twitter to Gmail, they are beginning to ask for similar from their corporate IT.
Legal issues - see this hour-long video, [Cloud Law & Order], which discusses legal issues related to Cloud Computing.
Employee staffing - need to re-tool and re-train IT employees to start thinking of their IT as a service provider internally.
Hybrid Cloud - rather than struggle choosing between private and public cloud methodologies, consider a combination of both.
University of Rochester Medical Center (URMC) Cracks Code on Data Growth
Often times, the hour is split, 30 minutes of the sponsor talking about various products, followed by 30 minutes of the client giving a user experience. Instead, I decided to let the client speak for 45 minutes, and then I moderated the Q&A for the remaining 15 minutes. This revised format seemed to be well-received!
University of Rochester is in New York, about 60 miles east of Buffalo, and 90 miles from Toronto across Lake Ontario. Six years ago, Rick Haverty joined URMC as the Director of Infrastructure services, managing 130 of the 300 IT personnel at the Medical Center. I met Rick back in May, when he presented at the IBM [Storage Innovation Executive Summit] in New York City.
URMC has DS8000, DS5000, XIV, SONAS, Storwize V7000 and is in the process of deploying Storwize V7000 Unified. He presented how he has used these for continuous operations and high availability, while controlling storage growth and costs.
The Q&A was lively, focusing on how his team manages 1PB of disk storage with just four storage administrators, his choice of a "Vendor Neutral Archive" (VNA), and his experiences with integration.
This was a great afternoon, and I was glad to get all my speaking gigs done early in the week. I would like to thank Rick Haverty of URMC for doing a great job presenting this afternoon!
Dan Galvan, IBM VP of Marketing for Storage, was the next speaker. With 300 billion emails being sent per day, 4.6 billion cell phones in the world, and 26 million MRIs per year, there is going to be a huge demand for file-based storage. In fact, a recent study found that file-based storage will grow at 60 percent per year, compared to 15 percent growth for block-based storage.
Dan positioned IBM's Scale-out Network Attached Storage (SONAS) as the big "C:" drive for a company. SONAS offers a global namespace, a single point of management, with the ability to scale capacity and performance tailored for each environment.
The benefits of SONAS are great. We can consolidate dozens of smaller NAS filers, we can virtualize files across different storage pools, and increase overall efficiency.
Powering advanced genomic research to cure cancer
The next speaker was supposed to be Bill Pappas, Senior Enterprise Network Storage Architect, Research Informatics at [St. Jude Children’s Research Hospital]. Unfortunately, St. Jude is near the flooding of the Mississippi river, and he had to stay put. An IBM team was able to capture his thoughts on video that was shown on the big screen.
Thanks to the Human Genome project, St. Jude is able to cure people. They see 5700 patients per year, and have an impressive 70 percent cure rate. The first genetic scan took 10 years, now the technology allows a genome to be mapped in about a week. Having this genomic information is making vast strides in healthcare. It is the difference of fishing in a river, versus putting a wide net to catch all the fish in the Atlantic ocean all at once.
Recently, St. Jude migrated 250 TB of files from other NAS to an IBM SONAS solution. The SONAS can handle a mixed set of workloads, and allows internal movement of data from fast disk, to slower high-capacity disk, and then to tape. SONAS is one of the few storage systems that supports a blended disk-and-tape approach, which is ideal for the type of data captured by St. Jude.
IBM's own IT transformation
Pat Toole, IBM's CIO, presented the internal transformation of IBM's IT operations. He started in 2002 in the midst of IBM's effort to restructure its process and procedures. They identified four major data sources: employee data, client data, product data, and financial data. They put a focus to understand outcomes and set priorities.
The result? A 3-to-1 payback on CIO investments. This allowed IBM to go from server sprawl to consolidated pooling of resources with the right levels of integration. In 1997, IBM had 15,000 different applications running across 155 separate datacenters. Today, they have reduced this down to 4,500 applications and 7 datacenters. Their goal is to reduce down to 2,225 applications by 2015. Of these, only 250 are mission critical.
Pat's priorities today: server and storage virtualization, IT service management, cloud computing, and data-centered consolidation. IBM runs its corporate business on the following amount of data:
9 PB of block-based storage, SVC and XIV
1 PB of file-based storage, SONAS
15 PB of tape for backup and archive
Pat indicated that this environment is growing 25 percent per year, and that an additional 70-85 PB relates to other parts of the business.
By taking this focused approach, IBM was able to increase storage utilization from 50 to 90 percent, and to cut storage costs by 50 percent. This was done through thin provisioning, storage virtualization and pooling.
Looking forward to the future, Pat sees the following challenges: (a) that 120,000 IBM employees have smart phones and want to connect them to IBM's internal systems; (b) the increase in social media; and (c) the use of business analytics.
After the last session, people gathered in the "Hall of the Universe" for the evening reception, featuring food, drinks and live music. It was a great day. I got to meet several bloggers in person, and their feedback was that this was a very blogger-friendly event. Bloggers were given the same level of access as corporate executives and industry analysts.
Well, it's Tuesday again, and we have more IBM announcements.
XIV asynchronous mirror
For those not using XIV behind SAN Volume Controller, [XIV now offers native asynchronous mirroring] support to another XIV far, far away. Unlike other disk systems that are limited to two or three sites, an XIV can mirror to up to 15 other sites. The mirroring can be at the individual volume, or a consistency group of multiple volumes. Each mirror pair can have its own recovery point objective (RPO). For example, a consistency group of mission critical application data might be given an RPO of 30 seconds, but less important data might be given an RPO of 20 minutes. This allows the XIV to prioritize packets it sends across the network.
As with XIV synchronous mirror, this new asynchronous mirror feature can send the data over either its
Fibre Channel ports (via FCIP) or its Ethernet ports.
The IBM System Storage SAN384B and SAN768B directors now offer [two new blades!]
A 24-port FCoCEE blade where each port can handle 10Gb convergence enhanced Ethernet (CEE). CEE can be used to transmit Fibre Channel, TCP/IP, iSCSI and other Ethernet protocols. This connect directly to server's converged network adapter (CNA) cards.
A 24-port mixed blade, with 12 FC ports (1Gbps, 2Ggbs, 4Gbps, 8Gbps), 10 Ethernet ports (1GbE) and 2 Ethernet ports (10GbE). This would connect to traditional server NIC, TOE and HBA cards as well as traditional NAS, iSCSI and FC based storage devices.
IBM also announced the IBM System Storage [SAN06B-R Fibre Channel router]. This has 16 FC ports (1Gbps up to 8Gbps) and six Ethernet ports (1GbE), with support for both FC routing as well as FCIP extended distance support.
With the holiday season coming up at the end of the year, now is a great time to ask Santa for a new shiny pair of XIV systems, and some extra networking gear to connect them.
Continuing my post-week coverage of the [Data Center 2010 conference], Wednesday morning started with another keynote session, followed by some break-out sessions.
Realities of IT Investment
Tighter budgets mean more business decisions. Future investments will come from cost savings. The analysts report that 77 percent of IT decisions are made by CFOs. Most organizations are spending less now than back in 2008 before the recession.
How we innovate through IT is changing. In bad times, risk trumps return, but only 21 percent of the audience have a formal "risk calculation" as part of their purchase plans.
Divestment matters as much as investment. Reductions in complexity have the greatest long-term cost savings. Try to retire at least 20 percent of your applications next year. With the advent of Cloud Computing, companies might just retire it and go entirely with public cloud offerings. Note that this graph the years are different than the ones above, in groups of half-decade increments.
It is important to identify functional dependencies and link your IT risks to business outcomes. Focus on making costs visible, and re-think how you communicate IT performance measurements and their impact to business. Try to change the culture and mind-set so that projects are not referred to as "IT projects" focused on technology, but rather they are "business projects" focused on business results.
Moving to the Cloud
Richard Whitehead from Novell presented challenges in moving to Cloud Computing. There are risks and challenges managing multiple OS environments. Users should have full access to all IT resources they need to do their jobs. Computing should be secure, compliant, and portable. Here is the shift he sees from physical servers to virtual and cloud deployments, years 2010 to 2015:
Richard considers a "workload" as being the combination of the operating system, middleware, and application. He then defines "Business Service" as an appropriate combination of these workloads. For example, a business service that provides a particular report might involve a front-end application, talking through business logic workload server, talking to a back-end database workload server.
To address this challenge, Novell introduces "Intelligent Workload Management", called WorkloadIQ. This manages the lifecycle to build, secure, deploy, manage and measure each workload. Their motto was to take the mix of physical, virtual and cloud workloads all "make it work as one". IBM is a business partner with Novell, and I am a big fan of Novell's open-source solutions including SUSE Linux.
A Funny Thing Happened on the Way to the Cloud....
Bud Albers, CTO of Disney, shared their success in deploying their hybrid cloud infrastructure. Everyone recognizes the Disney brand for movies and theme parks, but may not aware that they also own ABC News and ESPN television, Travel cruises, virtual worlds, mobile sites, and deploy applications like Fantasy Football and Fantasy Fishing.
Two years ago, each Line of Business (LOB) owned their own servers, they were continually out of space, power and HVAC issues forced tactical build-outs of their datacenters. But in 2008, the answer to all questions was Cloud Computing, it slices and dices like something invented by [Ron Popeill], with no investment or IT staff required. However, continuing to ask the CFO for CAPEX to purchase assets that were only 1/7th used was not working out either. That's right, over 75 percent of their servers were running less than 15 percent CPU utilization.
The compromise was named "D*Cloud". Internal IT infrastructure would be positioned for Cloud Computing, by adopting server virtualization, implementing REST/SOAP interfaces, and replicating the success across their various Content Distribution Networks (CDN). Disney is no stranger to Open Source software, using Linux and PHP. Their [Open Source] web page shows tools available from Disney Animation studios.
At the half-way point, they had half their applications running virtualized on just 4 percent of their servers. Today, they run over 20 VMs per host and have 65 percent of their apps virtualized. Their target is 80 percent of their apps virtualized by 2014.
Bud used the analogy that public clouds will be the "gas stations" of the IT industry. People will choose the cheapest gas among nearby gas stations. By focusing on "Application management" rather than "VM instance management", Disney is able to seamlessly move applications as needed from private to public cloud platforms.
Their results? Disney is now averaging 40 percent CPU utilization across all servers. Bud feels they have achieved better scalability, better quality of service, and increased speed, all while saving money. Disney is spending less on IT now than in 2008,
UPMC Maximizes Storage Efficiency with IBM
Kevin Muha, UPMC Enterprise Architect & Technology Manager for Storage and Data Protection Services, was unable to present this in person, so Norm Protsman (IBM) presented Kevin's charts on the success at the University of Pittsburgh Medical Center [UPMC]. UPMC is Western Pennsylvania's largest employer, with roughly 50,000 employees across 20 hospitals, 400 doctors' offices and outpatient sites. They have frequently been rated one of the best hospitals in the US.
Their challenge was storage growth. Their storage environment had grown 328 percent over the past three years, to 1.6PB of disk and nearly 7 PB of physical tape. To address this, UPMC deployed four IBM TS7650G ProtecTIER gateways (2 clusters) and three XIV storage systems for their existing IBM Tivoli Storage Manager (TSM) environment. Since they were already using TSM over a Fibre Channel SAN, the implementation took only three days.
UPMC was backing up nearly 60TB per day, in a 15-hour back window. Their primary data is roughly 60 percent Oracle, with the rest being a mix of Microsoft Exchange, SQL Server, and unstructured data such as files and images.
Their results? TSM reclamation is 30 percent faster. Hardware footprint reduced from 9 tiles to 5. Over 50 percent reduction in recovery time for Oracle DB, and 20 percent reduction in recovery of SQL Server, Microsoft Exchange, and Epic Cache. They average 24:1 deduplication overall, which can be broken down by data category as follows:
29:1 Cerner Oracle
18:1 EPIC Cache
10:1 Microsoft SQL Server
8:1 Unstructured files
6:1 Microsoft Exchange
UPMC still has lots of LTO-4 tapes onsite and offsite from before the change-over, so the next phase planned is to implement "IP-based remote replication" between ProtecTIER gateways to a third data center at extended distance. The plan is to only replicate the backups of production data, and not replicate the backups of test/dev data.
This week, IBM made over a dozen announcements related to IBM storage products. Here is part 2 of my overview:
IBM System Storage® DS8000 series microcode
One of the advantages of acquiring XIV as IBM's other high-end disk system, is that it allows the DS8000 team to focus on the IBM i and z/OS operating systems. As a result, IBM DS8000 has over half the mainframe-attach market share.
For both the DS8700 and DS8800 models, IBM Easy Tier now support sub-LUN automated tiering across three storage tiers: Solid-State Drives, high-performance spinning disk drives (15K and 10K RPM), and high-capacity disk drives (7200 RPM).
For System z customers, the latest DS8000 microcode has synergy with z/OS and GDPS, now supporting 4x larger EAV volumes, faster high-performance FICON (zHPF), and Workload Manager (WLM) integration with the I/O Priority Manager. IBM has a world record SAP performance of 59 million account postings per hour. DB2 v10 for z/OS queries were measured at 11x faster using the new zHPF feature.
IBM System Storage® DS8800 systems
On the hardware side, the DS8800 now supports a fourth frame to hold a total over 1,500 disk drives. Yes, we have customers that three frames wasn't enough, and they wanted more.
IBM is now also offering new drive options. Small Form Factor (2.5 inch) drives now include 300GB 15K RPM drives, and a 900GB 10K RPM drives. But wait! There's more! The DS8800 is no longer a SFF-only box, it now allows for mixing in Large form factor (3.5 inch) drives, starting with the 3TB NL-SAS 7200 RPM drive.
IBM XIV® Storage System Gen3
We announced the XIV Gen3 already, but we have two enhancements.
First, we now offer a model based entirely on 3TB NL-SAS drives. If you are thinking, what IBM is going to put 3TB drives into everything? Yup. Once we go through all the pain and suffering of qualifying a drive, we make sure we get our money's worth!
Secondly, we have now an iPad application to manage the XIV. This has nothing to do with Apple CEO Steve Jobs passing away last week, it was merely coincidence.
IBM Real-time Compression Appliances™ STN6500 and STN6800 V3.8
The latest software for RtCA now supports Microsoft SMB v2, and enhanced reporting so that storage admins know exactly the benefits of the compression ratios of different file extensions.
IBM System Storage EXP2500 Express®
The EXP2500 is for direct-attach situations, like the IBM BladeCenter. IBM adds LFF 3.5-inch 3TB NL-SAS drives, SFF 2.5-inch 300GB 15K RPM SAS drives, and 900GB 7200 RPM NL-SAS drives.
My colleague Curtis Neal refers to these as "B.F.D" announcements, which of course stands for Bigger, Faster, Denser!