While I am not trying to start a blogfight with fellow blogger Scott Waterhouse from EMC, his latest post about TSM is just distasteful.
Here's an excerpt from Scott's last post:
"So does TSM scale? Sure! Just add more servers. But this is not an economy of scale. Nothing gets less expensive as the capacity grows. You get a more or less linear growth of costs that is directly correlated to the growth of primary storage capacity. (Technically, it costs will jump at regular and predictable intervals, by regular and predictable and equal amounts, as you add TSM servers to the infrastructure--but on average it is a direct linear growth. Assuming you are right sized right now, if you were to double your primary storage capacity, you would double the size of the TSM infrastructure, and double your associated costs.)"
I talked about inaccurate vendor FUD in my post [The murals in restaurants], and recently, I saw StorageBod's piece, [FUDdy Waters]. So what would "economies of scale" look like? Using Scott's own words:
- Without Economies of Scale
"If it costs you $5 to backup a given amount of data, it probably costs you $50 to back up 10 times that amount of data, and $500 to back up 100 times that amount of data."
- With Economies of Scalee
"If anybody can figure out how to get costs down to $40 for 10 times the amount of data, and $300 for 100 times the amount of data, they will have an irrefutable advantage over anybody that has not been able to leverage economies of scale."
So, let's do some simple examples. I'll focus on a backup solution just for employee workstations, each employee has 100GB of personal data to backup on their laptop or PC. We'll look at a one-person company, a ten-person company, and a hundred-person company.
- Case 1: The one-person company
- Here the sole owner needs a backup solution. Here are all the steps she might perform:
- Spend hours of time evaluating different backup products available, and make sure her operating system, file system and applications are supported
- Spend hours shopping for external media, this could be an external USB disk drive, optical DVD drive, or tape drive, and confirm it is supported by the selected backup software.
- Purchase the backup software, external drive, and if optical or tape, blank media cartridges.
- Spend time learning the product, purchase "Backup for Dummies" or similar book, and/or taking a training class.
- Install and configure the software
- Operate the software, or set it up to run automatically, and take the media offsite at the end of the day, and back each morning
- Case 2: The ten-person company
- I guess if each of the ten employees went off and performed all of the same steps as above, there would be no economies of scale.
Fortunately, co-workers are amazingly efficient in avoiding unnecessary work.
- Rather than have all ten people evaluate backup solutions, have one person do it. If everyone runs the same or similar operating system, file systems and applications, this can be done about the same as the one-person case.
- Ditto on the storage media. Why should 10 people go off and evaluate their own storage media. One person can do it for all ten people in about the same time as it takes for one person.
- Purchasing the software and hardware. Ok, here is where some costs may be linear, depending on your choices. Some software vendors give bulk discounts, so purchasing 10 seats of the same software could be less than 10 times the cost of one license. As for storage hardware, it might be possible to share drives and even media. Perhaps one or two storage systems can be shared by the entire team.
- For a lot of backup software, most of the work is in the initial set up, then it runs automatically afterwards. That is the case for TSM. You create a "dsm.opt" file, and it can list all of the include/exclude files and other rules and policies. Once the first person sets this up, they share it with their co-workers.
- Hopefully, if storage hardware was consolidated, such that you have fewer drives than people, you can probably have fewer people responsible for operations. For example, let's have the first five employees sharing one drive managed by Joe, and the second five employees sharing a second drive managed by Sally. Only two people need to spend time taking media offsite, bringing it back and so on.
- Case 3: The hundred-person company
- Again, it is possible that a hundred-person company consists of 10 departments of 10 people each, and they all follow the above approach independently, resulting in no economies of scale. But again, that is not likely.
- Here one or a few people can invest time to evaluate backup solutions. Certainly far less than 100 times the effort for a one-person company.
- Same with storage media. With 100 employees, you can now invest in a tape library with robotic automation.
- Purchase of software and hardware. Again, discounts will probably apply for large deployments. Purchasing 1 tape library for all one hundred people is less than 10 times the cost and effort of 10 departments all making independent purchases.
- With a hundred employees, you may have some differences in operating system, file systems and applications. Still, this might mean two to five versions of dsm.opt, and not 10 or 100 independent configurations.
- Operations is where the big savings happen. TSM has "progressive incremental backup" so it only backs up changed data. Other backup schemes involve taking period full backups which tie up the network and consume a lot of back end resources. In head-to-head comparisons between IBM Tivoli Storage Manager and Symantec's NetBackup, IBM TSM was shown to use significantly less network LAN bandwidth, less disk storage capacity, and fewer tape cartridges than NetBackup.
- The savings are even greater with data deduplication. Either using hardware, like IBM TS76750 ProtecTIER data deduplication solution, or software like the data deduplication capability built-in with IBM TSM v6.1, you can take advantage of the fact that 100 employees might have a lot of common data between them.
So, I have demonstrated how savings through economies of scale are achieved using IBM Tivoli Storage Manager. Adding one more person in each case is cheaper than the first person. The situation is not linear as Scott suggests. But what about larger deployments? IBM TS3500 Tape Library can hold one PB of data in only 10 square feet of data center floorspace. The IBM TS7650G gateway can manage up to 1 PB of disk, holding as much as 25 PB of backup copies. IT Analysts Tony Palmer, Brian Garrett and Lauren Whitehouse from Enterprise Strategy Group tried IBM TSM v6.1 out for themselves and wrote up a ["Lab Validation"] report. Here is an excerpt:
"Backup/recovery software that embeds data reduction technology can address all three of these factors handily. IBM TSM 6.1 now has native deduplication capabilities built into its Extended Edition (EE) as a no-cost option. After data is written to the primary disk pool, a deduplication operation can be scheduled to eliminate redundancy at the sub-file level. Data deduplication, as its name implies, identifies and eliminates redundant data.
TSM 6.1 also includes features that optimize TSM scalability and manageability to meet increasingly demanding service levels resulting from relentless data growth. The move from a proprietary back-end database to IBM DB2 improves scalability, availability, and performance without adding complexity; the DB2 database is automatically maintained and managed by TSM. IBM upgraded the monitoring and reporting capabilities to near real-time and completely redesigned the dashboard that provides visibility into the system. TSM and TSM EE include these enhanced monitoring and reporting capabilities at no cost."
The majority of Fortune 1000 customers use IBM Tivoli Storage Manager, and it is the backup software that IBM uses itself in its own huge data centers, including the cloud computing facilities. In combination with IBM Tivoli FastBack for remote office/branch office (ROBO) situations, and complemented with point-in-time and disk mirroring hardware capabilities such as IBM FlashCopy, Metro Mirror, and Global Mirror, IBM Tivoli Storage Manager can be an effective, scalable part of a complete Unified Recovery Management solution.
technorati tags: IBM, Tivoli, Storage Manager, TSM, TS7650, TS7650G, TS3500, Scalability, deduplication, economies+of+scale, Scott+Waterhouse, EMC, Symantec, NetBackup, backup, software, solutions, disk, tape, optical, drive
Well, it's Tuesday again, but this time, today we had our third big storage launch of 2009! A lot got announced today as part of IBM's big "Dynamic Infrastructure" marketing campaign. I will just focus on the
disk-related announcements today:
- IBM System Storage DS8700
IBM adds a new model to its DS8000 series with the
[IBM System Storage DS8700]. Earlier this month, fellow blogger and arch-nemesis Barry Burke from EMC posted [R.I.P DS8300] on this mistaken assumption that the new DS8700 meant that DS8300 was going away, or that anyone who bought a DS8300 recently would be out of luck. Obviously, I could not respond until today's announcement, as the last thing I want to do is lose my job disclosing confidential information. BarryB is wrong on both counts:
- IBM will continue to sell the DS8100 and DS8300, in addition to the new DS8700.
- Clients can upgrade their existing DS8100 or DS8300 systems to DS8700.
BarryB's latest post [What's In a Name - DS8700] is fair game, given all the fun and ridicule everyone had at his expense over EMC's "V-Max" name.
So the DS8700 is new hardware with only 4 percent new software. On the hardware side, it uses faster POWER6 processors instead of POWER5+, has faster PCI-e buses instead of the RIO-G loops, and faster four-port device adapters (DAs) for added bandwidth between cache and drives. The DS8700 can be ordered as a single-frame dual 2-way that supports up to 128 drives and 128GB of cache, or as a dual 4-way, consisting of one primary frame, and up to four expansion frames, with up to 384GB of cache and 1024 drives.
Not mentioned explicitly in the announcements were the things the DS8700 does not support:
- ESCON attachment - Now that FICON is well-established for the mainframe market, there is no need to support the slower, bulkier ESCON options. This greatly reduced testing effort. The 2-way DS8700 can support up to 16 four-port FICON/FCP host adapters, and the 4-way can support up to 32 host adapters, for a maximum of 128 ports. The FICON/FCP host adapter ports can auto-negotiate between 4Gbps, 2Gbps and 1Gbps as needed.
- LPAR mode - When IBM and HDS introduced LPAR mode back in 2004, it sounded like a great idea the engineers came up with. Most other major vendors followed our lead to offer similar "partitioning". However, it turned out to be what we call in the storage biz a "selling apple" not a "buying apple". In other words, something the salesman can offer as a differentiating feature, but that few clients actually use. It turned out that supporting both LPAR and non-LPAR modes merely doubled the testing effort, so IBM got rid of it for the DS8700.
Update: I have been reminded that both IBM and HDS delivered LPAR mode within a month of each other back in 2004, so it was wrong for me to imply that HDS followed IBM's lead when obviously development happened in both companies for the most part concurrently prior to that. EMC was late to the "partition" party, but who's keeping track?
Initial performance tests show up to 50 percent improvement for random workloads, and up to 150 percent improvement for sequential workloads, and up to 60 percent improvement in background data movement for FlashCopy functions. The results varied slightly between Fixed Block (FB) LUNs and Count-Key-Data (CKD) volumes, and I hope to see some SPC-1 and SPC-2 benchmark numbers published soon.
The DS8700 is compatible for Metro Mirror, Global Mirror, and Metro/Global Mirror with the rest of the DS8000 series, as well as the ESS model 750, ESS model 800 and DS6000 series.
- New 600GB FC and FDE drives
IBM now offers [600GB drives] for the DS4700 and DS5020 disk systems, as well as the EXP520 and EXP810 expansion drawers. In each case, we are able to pack up to 16 drives into a 3U enclosure.
Personally, I think the DS5020 should have been given a DS4xxx designation, as it resembles the DS4700
more than the other models of the DS5000 series. Back in 2006-2007, I was the marketing strategist for IBM System Storage product line, and part of my job involved all of the meetings to name or rename products. Mostly I gave reasons why products should NOT be renamed, and why it was important to name the products correctly at the beginning.
- IBM System Storage SAN Volume Controller hardware and software
Fellow IBM master inventory Barry Whyte has been covering the latest on the [SVC 2145-CF8 hardware]. IBM put out a press release last week on this, and today is the formal announcement with prices and details. Barry's latest post
[SVC CF8 hardware and SSD in depth] covers just part of the entire
The other part of the announcement was the [SVC 5.1 software] which can be loaded
on earlier SVC models 8F2, 8F4, and 8G4 to gain better performance and functionality.
To avoid confusion on what is hardware machine type/model (2145-CF8 or 2145-8A4) and what is software program (5639-VC5 or 5639-VW2), IBM has introduced two new [Solution Offering Identifiers]:
- 5465-028 Standard SAN Volume Controller
- 5465-029 Entry Edition SAN Volume Controller
The latter is designed for smaller deployments, supports only a single SVC node-pair managing up to
150 disk drives, available in Raven Black or Flamingo Pink.
- EXN3000 and EXP5060 Expansion Drawers
IBM offers the [EXN3000 for the IBM N series]. These expansion drawers can pack 24 drives in a 4U enclosure. The drives can either be all-SAS, or all-SATA, supporting 300GB, 450GB, 500GB and 1TB size capacity drives.
The [EXP5060 for the IBM DS5000 series] is a high-density expansion drawer that can pack up to 60 drives into a 4U enclosure. A DS5100 or DS5300
can handle up to eight of these expansion drawers, for a total of 480 drives.
- IBM System Storage Productivity Center v1.4
The latest [System Storage Productivity Center (SSPC) v1.4] can manage all of your DS3000, DS4000, DS5000, DS6000, DS8000 series disk, and SAN Volume Controller. You can get the SSPC built in two modes:
- Pre-installed with Tivoli Storage Productivity Center Basic Edition. Basic Edition can be upgraded with license keys to support Data, Disk and Standard Edition to extend support and functionality to report and manage XIV, N series, and non-IBM disk systems.
- Pre-installed with Tivoli Key Lifecycle Manager (TKLM). This can be used to manage the Full Disk Encryption (FDE) encryption-capable disk drives in the DS8000 and DS5000, as well as LTO and TS1100 series tape drives.
- IBM Tivoli Storage FlashCopy Manager v2.1
The [IBM Tivoli Storage FlashCopy Manager V2.1] replaces two products in one. IBM used
to offer IBM Tivoli Storage Manager for Copy Services (TSM for CS) that protected Windows application data, and IBM Tivoli Storage Manager for Advanced Copy Services (TSM for ACS) that protected AIX application data.
The new product has some excellent advantages. FlashCopy Manager offers application-aware backup of LUNs containing SAP, Oracle, DB2, SQL server and Microsoft Exchange data. It can support IBM DS8000, SVC and XIV point-in-time copy functions, as well as the Volume Shadow Copy Services (VSS) interfaces of the IBM DS5000, DS4000 and DS3000 series disk systems. It is priced by the amount of TB you copy, not on the speed or number of CPU processors inside the server.
Don't let the name fool you. IBM FlashCopy Manager does not require that you use Tivoli Storage Manager (TSM) as your backup product. You can run IBM FlashCopy Manager on its own, and it will manage your FlashCopy target versions on disk, and these can be backed up to tape or another disk using any backup product. However, if you are lucky enough to also be using TSM, then there is optional integration that allows TSM to manage the target copies, move them to tape, inventory them in its DB2 database, and provide complete reporting.
Yup, that's a lot to announce in one day. And this was just the disk-related portion of the launch!
technorati tags: ds8000, disk, ds8700, exn3, svc, cf8, 2145-c58, DS5000, DS4000, DS3000, DS5020, DS4700, DS5100, DS5300, SSPC, TKLM, FlashCopy+Manager, Tivoli, Storage+Manager, TSM, DB2, Oracle, SAP, SQL, Microsoft+Exchange, VSS, Windows, AIX, N+series, XIV
In his Backup Blog
, fellow blogger Scott Waterhouse from EMC has yet another post about Tivoli Storage Manager (TSM) titled [TSM and the Elephant
]. He argues that only the cost of new TSM servers should be considered in any comparison, on the assumption that if you have to deploy another server, you have to attach to it fresh new disk storage, a brand new tape library, and hire an independent group of backup administrators to manage. Of course, that is bull, people use much of existing infrastructure and existing skilled labor pool every time new servers are added, as I tried to point out in my post [TSM Economies of Scale
However, Scott does suggest that we should look at all the costs, not just the cost of a new server, which we in the industry call Total Cost of Ownership (TCO). Here is an excerpt:
Final point: there is actually a really important secondary point here--what is the TCO of your backup infrastructure. In some ways, TSM is one of the most expensive (number of servers and tape drives, for example), relative to other backup applications. However, I think it would be a really interesting exercise to critically examine the TCO of the various backup applications at different scales to evaluate if there is any genuine cost differentiation between them.
Fortunately, I have a recent TCO/ROI analysis for a large customer in the Eastern United States that compares their existing EMC Legato deployment to a new proposed TSM deployment. The assessment was performed by our IBM Tivoli ROI Analyst team, using a tool developed by Alinean. The process compares the TCO of the currently deployed solution (in this case EMC Legato) with the TCO of the proposed replacement solution (in this case IBM TSM) for 55,000 client nodes at expected growth rates over a three year period, and determines the amount of investment, cost savings and other benefits, and return on investment (ROI).
Here are the results:
"A risk adjusted analysis of the proposed solution's impact was conducted and it was projected that implementing the proposed solutions resulted in $16,174,919 of 3 year cumulative benefits. Of these projected benefits, $8,015,692 are direct benefits and $8,159,227 are indirect benefits.
Top cumulative benefits for the project include:
These benefits can be grouped regarding business impact as:
- Backup Coverage Risk Avoidance - $6,749,796
- Reduction in Maintenance of Competitive Products - $1,576,000
- Reduction in Existing Tivoli Maintenance (Storage and Monitoring) - $1,490,000
- Tape System Purchase Avoidance - $1,481,911
- Increased Availability - Storage Management - $1,409,431
- Normalized 11% growth (additional licenses cost avoidance) - $1,193,000
- IT Operations Labor Savings - Storage Management - $982,919
- Network Bandwidth Savings - $575,196
- Standardization - $366,667
- Future cost avoidance of addtional competitive licenses - $350,000
The proposed project is expected to help the company meet the following goals and drive the following benefits:
- $6,456,025 in IT cost reductions
- $1,559,667 in business operating efficiency improvements
- $8,159,227 in business strategic advantage benefits
To implement the proposed project will require a 3 year cumulative investment of $5,760,094 including:
- Reduce Business Risks $6,749,796
- Consolidate and Standardize IT Infrastructure $4,975,667
- Reduce IT Infrastructure Costs $2,057,107
- Improve IT System Availability / Service Levels $1,409,431
- Improve IT Staff Efficiency / Productivity $982,919
Comparing the costs and benefits of the proposed project using discounted cash flow analysis and factoring in a risk-adjusted discount rate of 9.5%, the proposed business case predicts:
- $0 in initial expenses
- $4,650,000 in capital expenditures
- $1,110,094 in operating expenditures
Note: The project has been risk-adjusted for an overall deployment schedule of 5 months."
- Risk Adjusted Return on Investment (RA ROI) of 172%
- Return on Investment (ROI) of 181%
- Net Present Value (NPV) savings of $8,425,014
- Payback period of 9.0 month(s)
IBM Tivoli Storage Manager uses less bandwidth, fewer disk and tape storage resources than EMC Legato. For even a large deployment of this kind, payback period is only NINE MONTHS. Generally, if you can get a new proposed investment to have less than 24 month payback period you have enough to get both CFO and CIO excited, so this one is a no-brainer.
Perhaps this helps explain why TSM enjoys such a larger marketshare than EMC Legato in the backup software marketplace. No doubt Scott might be able to come up with a counter-example, a very small business with fewer than 10 employees where an EMC Legato deployment might be less expensive than a comparable TSM deployment. However, when it comes to scalability, TSM is king. The majority of the Fortune 1000 companies use Tivoli Storage Manager, and IBM uses TSM internally for its own IT, managed storage services, and cloud computing facilities.
It's Tuesday, and that means more IBM announcements!
I haven't even finished blogging about all the other stuff that got announced last week, and here we are with more announcements. Since IBM's big [Pulse 2010 Conference] is next week, I thought I would cover this week's announcement on Tivoli Storage Manager (TSM) v6.2 release. Here are the highlights:
- Client-Side Data Deduplication
This is sometimes referred to as "source-side" deduplication, as storage admins can get confused on which servers are clients in a TSM client-server deployment. The idea is to identify duplicates at the TSM client node, before sending to the TSM server. This is done at the block level, so even files that are similar but not identical, such as slight variations from a master copy, can benefit. The dedupe process is based on a shared index across all clients, and the TSM server, so if you have a file that is similar to a file on a different node, the duplicate blocks that are identical in both would be deduplicated.
This feature is available for both backup and archive data, and can also be useful for archives using the IBM System Storage Archive Manager (SSAM) v6.2 interface.
- Simplified management of Server virtualization
TSM 6.2 improves its support of VMware guests by adding auto-discovery. Now, when you spontaneously create a new virtual machine OS guest image, you won't have to tell TSM, it will discover this automatically! TSM's legendary support of VMware Consolidated Backup (VCB) now eliminates the manual process of keeping track of guest images. TSM also added support of the Vstorage API for file level backup and recovery.
While IBM is the #1 reseller of VMware, we also support other forms of server virtualization. In this release, IBM adds support for Microsoft Hyper-V, including support using Microsoft's Volume Shadow Copy Services (VSS).
- Automated Client Deployment
Do you have clients at all different levels of TSM backup-archive client code deployed all over the place? TSM v6.2 can upgrade these clients up to the latest client level automatically, using push technology, from any client running v5.4 and above. This can be scheduled so that only certain clients are upgraded at a time.
- Simultaneous Background Tasks
The TSM server has many background administrative tasks:
- Migration of data from one storage pool to another, based on policies, such as moving backups and archives on a disk pool over to a tape pools to make room for new incoming data.
- Storage pool backup, typically data on a disk pool is copied to a tape pool to be kept off-site.
- Copy active data. In TSM terminology, if you have multiple backup versions, the most recent version is called the active version, and the older versions are called inactive. TSM can copy just the active versions to a separate, smaller disk pool.
In previous releases, these were done one at a time, so it could make for a long service window. With TSM v6.2, these three tasks are now run simultaneously, in parallel, so that they all get done in less time, greatly reducing the server maintenance window, and freeing up tape drives for incoming backup and archive data. Often, the same file on a disk pool is going to be processed by two or more of these scheduled tasks, so it makes sense to read it once and do all the copies and migrations at one time while the data is in buffer memory.
- Enhanced Security during Data Transmission
Previous releases of TSM offered secure in-flight transmission of data for Windows and AIX clients. This security uses Secure Socket Layer (SSL) with 256-bit AES encryption. With TSM v6.2, this feature is expanded to support Linux, HP-UX and Solaris.
- Improved support for Enterprise Resource Planning (ERP) applications
I remember back when we used to call these TDPs (Tivoli Data Protectors). TSM for ERP allows backup of ERP applications, seemlessly integrating with database-specific tools like IBM DB2, Oracle RMAN, and SAP BR*Tools. This allows one-to-many and many-to-one configurations between SAP servers and TSM servers. In other words, you can have one SAP server backup to several TSM servers, or several SAP servers backup to a single TSM server. This is done by splitting up data bases into "sub-database objects", and then process each object separately. This can be extremely helpful if you have databases over 1TB in size. In the event that backing up an object fails and has to be re-started, it does not impact the backup of the other objects.
technorati tags: , announcements, IBM, Pulse, conference, TSM, Tivoli, SSAM, backup, archive, VMware, VCB, Hyper-V, Microsoft, SSL, AES, encryption, in-flight, Linux, HP-UX, Solaris, ERP, DB2, Oracle, RMAN, SAP, BR*Tools, ibm-pulse, pulse2010
Well, it feels like Tuesday and you know what that means... "IBM Announcement Day!" Actually, today is Wednesday, but since Monday was Memorial Day holiday here in the USA, my week is day-shifted. Yesterday, IBM announced its latest IBM FlashCopy Manager v2.2 release. Fellow blogger, Del Hoobler (IBM) has also posted something on this out atthe [Tivoli Storage Blog].
IBM FlashCopy Manager replaces two previous products. One was called Tivoli Storage Manager for Copy Services, the other was called Tivoli Storage Manager for Advanced Copy Services. To say people were confused between these two was an understatement, the first was for Windows, and the second was for UNIX and Linux operating systems. The solution? A new product that replaces both of these former products to support Windows, UNIX and Linux! Thus, IBM FlashCopy Manager was born. I introduced this product back in 2009 in my post [New DS8700 and other announcements].
IBM Tivoli Storage FlashCopy Manager provides what most people with "N series SnapManager envy" are looking for: application-aware point-in-time copies. This product takes advantage of the underlying point-in-time interfaces available on various disk storage systems:
- FlashCopy on the DS8000 and SAN Volume Controller (SVC)
- Snapshot on the XIV storage system
- Volume Shadow Copy Services (VSS) interface on the DS3000, DS4000, DS5000 and non-IBM gear that supports this Microsoft Windows protocol
For Windows, IBM FlashCopy Manager can coordinate the backup of Microsoft Exchange and SQL Server. The new version 2.2 adds support for Exchange 2010 and SQL Server 2008 R2. This includes the ability to recover an individual mailbox or mail item from an Exchange backup. The data can be recovered directly to an Exchange server, or to a PST file.
For UNIX and Linux, IBM FlashCopy Manager can coordinate the backup of DB2, SAP and Oracle databases. Version 2.2 adds support specific Linux and Solaris operating systems, and provides a new capability for database cloning. Basically, database cloning restores a database under a new name with all the appropriate changes to allow its use for other purposes, like development, test or education training. A new "fcmcli" command line interface allows IBM FlashCopy Manager to be used for custom applications or file systems.
A common misperception is that IBM FlashCopy Manager requires IBM Tivoli Storage Manager backup software to function. That is not true. You have two options:
- Stand-alone Mode
In Stand-alone mode, it's just you, the application, IBM FlashCopy Manager and your disk system. IBM FlashCopy Manager coordinates the point-in-time copies, maintains the correct number of versions, and allows you to backup and restore directly disk-to-disk.
- Unified Recovery Management with Tivoli Storage Manager
Of course, the risk with relying only on point-in-time copies is that in most cases, they are on the same disk system as the original data. The exception being virtual disks from the SAN Volume Controller. IBM FlashCopy Manager can be combined with IBM Tivoli Storage Manager so that the point-in-time copies can be copied off to a local or remote TSM server, so that if the disk system that contains both the source and the point-in-time copies fails, you have a backup copy from TSM. In this approach, you can still restore from the point-in-time copies, but you can also restore from the TSM backups as well.
IBM FlashCopy Manager is an excellent platform to connect application-aware fucntionality with hardware-based copy services.
technorati tags: IBM, Announcements, FlashCopy, FlashCopy+Manager, Microsoft, Windows, VSS, UNIX, AIX, Solaris, Linux, TSM, Exchange, SQL+Server, SAP, DB2, Oracle
Continuing my saga for my [New Laptop], I have gotten all my programs operational, and now it is a good time to re-evaluate how I organize my data. You can read my previous posts on this series: [Day 1], [Day 2], [Day 3].
I started my career at IBM developing mainframe software. The naming convention was simple, you had 44 character dataset names (DSN), which can be divided into qualifiers separated by periods. Each qualifier could be up to 8 characters long. The first qualifier was called the "high level qualifier" (HLQ) and the last one was the "low level qualifier" (LLQ). Standard naming conventions helped with ownership and security (RACF), catalog management, policy-based management (DFSMS), and data format identification. For example:
In the first case, we see that the HLQ is "PROD" for production, the application is PAYROLL and this file holds job control language (JCL). The LLQ often identified the file type. The second can be a version for testing a newer version of this application. The third represents user data, in which case my userid PEARSON would have my own written TEST JCL. I have seen successful naming conventions with 3, 4, 5 and even 6 qualifiers. The full dataset name remains the same, even if it is moved from one disk to another, or migrated to tape.
(We had to help one client who had all their files with single qualifier names, no more than 8 characters long, all in the Master Catalog (root directory). They wanted to implement RACF and DFSMS, and needed help converting all of their file names and related JCL to a 4-qualifer naming convention. It took seven months to make this transformation, but the client was quite pleased with the end result.)
While the mainframe has a restrictive approach to naming files, the operating systems on personal computers provide practically unlimited choices. File systems like NTFS or EXT3 support filenames as long as 254 characters, and pathnames up to 32,000 characters. The problem is that when you move a file from one disk to another, or even from one directory structure to another, the pathname will change. If you rely on the pathname to provide critical information about the meaning or purpose of a file, that could get lost when moving the files around.
I found several websites that offered organization advice. On The Happiness Project blog, Gretchen Rubin [busts 11 myths] about organization. On Zenhabits blog, Leo Babauta offers [18 De-cluttering tips].
Peter Walsh's [Tip No. 185] suggests using nouns to describe each folder. Granted these are about physical objects in your home or office, but some of the concepts can apply to digital objects on your disk drive.
Other websites were specific to organizing digital files on your personal computer. On her Lifehacker blog, Gina Trapani shows her approach to [Organizing "My Documents"]. Chanel Wood offers her [How to organize your computer and still remember where you put everything], based on a simple alphabetic system. Microsoft offers [9 tips to organize files better]. Most of the advice was common sense, but this one, from Peter Walsh's [Tip No. 190], I found amusing:
"Use the computer’s sorting function. Put “AAA” (or a space) in front of the names of the most-used folders and “ZZZ” (or a bullet) in front of the least-used ones, so the former float to the top of an alphabetical list and the latter go to the bottom."
Personally, I hate spaces anywhere in directory and file names, and the thought of putting a space at the front of one to make it float to the top is even worse. Rather than resorting to naming folders with AAA or ZZZ, why not just limit the total number of files or directories so they are all visible on the screen. I often sort by date to access my most frequently-accessed or most-recently-updated files.
Of all the suggestions I found, Peter Walsh's "Use Nouns" seemed to be the most useful. Wikipedia has a fascinating article on [Biological Classification]. Certainly, if all living things can be put into classifications with only seven levels, we should not need more than seven levels of file system directory structure either! So, this is how I decided to organize my files on my new Thinkad T410:
- C: Drive
Windows XP operating system programs and applications. I have structured this so that if I had to replace my hard disk entirely while traveling, I could get a new drive and restore just the operating system on this drive, and a few critical data files needed for the trip. I could then do a full recovery when I was back in the office. If I was hit with a virus that prevented Windows from booting up, I could re-install the Windows (or Linux) operating system without affecting any of my data.
- D: Drive
This will be for my most active data, files and databases. I have the Windows "My Documents" point to D:\Documents directory. Under Archives, I will keep files for events that have completed, projects that have finished, and presentations I used that year. If I ever run out of space on my disk drive, I would delete or move off these archives first. I have a single folder for all Downloads, which I can then move to a more appropriate folder after I decide where to put them. My Office folder holds administrative items, like org charts, procedures, and so on.
As a consultant, many of my files relate to Events, these could be Briefings, Conferences, Meetings or Workshops. These are usually one to five days in duration, so I can hold here background materials for the clients involved, agendas, my notes on what transpired, and so on. I keep my Presentations separately, organized by topic. I also am involved with Projects that might span several months or ongoing tasks and assignments. I also keep my Resources separately, these could be templates, training materials, marketing research, whitepapers, and analyst reports.
A few folders I keep outside of this structure on the D: drive. [Evernote] is an application that provides "folksonomy" tagging. This is great in that I can access it from my phone, my laptop, or my desktop at home. Install-files are all those ZIP and EXE files to install applications after a fresh Windows install. If I ever had to wipe clean my C: drive and re-install Windows, I would then have this folder on D: drive to upgrade my system. Finally, I keep my Lotus Notes database directory on my D: drive. Since these are databases (NSF) files accessed directly by Lotus Notes, I saw no reason to put them under the D:\Documents directory structure.
- E: Drive
This will be for my multimedia files. These don't change often, are mostly read-only, and could be restored quickly as needed.
I'll give this new re-organization a try. Since I have to take a fresh backup to Tivoli Storage Manager anyways, now is the best time to re-organize the directory structure and update my dsm.opt options file.
technorati tags: , mainframe, DFSMS, HLQ, LLQ, DSN, naming convention, RACF, JCL, file system, de-clutter, organization, Peter Walsh, Windows, Linux, TSM
Congratulations to my colleague and close friend, Harley Puckett, who celebrated his 25th anniversary of service here at IBM. This is known internally as joining the "Quarter Century Club" or QCC. This is not just a figure of speech, the members of this club hold get-togethers and barbeques throughout the year.
Here is Harley welcoming Ken Hannigan and others he worked with back in Tivoli Storage Manager (TSM) software development.
Our manager, Bill Terry, presenting Harley with a plaque.
By the time I got to the cake, it was half gone!
technorati tags: , IBM, TSM, Harley Puckett, QCC
Continuing this week's discussion on IBM announcements, today I'll cover our integrated systems.
The problem with spreading out these announcements across several days' worth of blog posts is that others beat you to the punch. Fellow blogger Richard Swain (IBM) has his post [Move that File], and TechTarget's Dave Raffo has an article titled [
"IBM SONAS gains policy-driven tiering, gateway to IBM XIV Storage System"].
By combining multiple components into a single "integrated system", IBM can offer a blended disk-and-tape storage solutions. This provides the best of both worlds, high speed access using disk, while providing lower costs and more energy efficiency with tape. According to a study by the Clipper Group, tape can be 23 times less expensive than disk over a 5 year total cost of ownership (TCO).
The two we introduced recently were the [IBM Information Archive] and the Scale-Out Network Attached Storage (SONAS). This week, IBM announced some enhancements as SONAS v1.1.1 release. SONAS is the productized version of IBM's Scale-Out File Services (SoFS), which I discussed in my posts [Area Rugs versus Wall-to-Wall Carpeting] and [More details about IBM's Clustered Scalable NAS].
- ILM and HSM data movement
I have covered Information Lifecycle Management several times in this post, including my posts [ILM for my iPod], [Times a Million], and [Using ILM to Save Trees], to name a few.
I've also covered Hierarchical Storage Management, such as my post [Seven Tiers of Storage at ABN Amro], and my role as lead architect for DFSMS on z/OS in general, and DFSMShsm in particular.
However, some explanation might be warranted in the use of these two terms in regards to SONAS. In this case, ILM refers to policy-based file placement, movement and expiration on internal disk pools. This is actually a GPFS feature that has existed for some time, and was tested to work in this new configuration. Files can be individually placed on either SAS (15K RPM) or SATA (7200 RPM) drives. Policies can be written to move them from SAS to SATA based on size, age and days non-referenced.
HSM is also a form of ILM, in that it moves data from SONAS disk to external storage pools managed by IBM Tivoli Storage Manager. A small stub is left behind in the GPFS file system indicating the file has been "migrated". Any reference to read or update this file will cause the file to be "recalled" back from TSM to SONAS for processing. The external storage pools can be disk, tape or any other media supported by TSM. Some estimate that as much as 60 to 80 percent of files on NAS have low reference and should be stored on tape instead of disk, and now SONAS with HSM makes that possible.
This distinction allows the ILM movement to be done internally, within GPFS, and the HSM movement to be done externally, via TSM. Both ILM and HSM movement take advantage of the GPFS high-speed policy engine, which can process 10 million files per node, run in parallel across all interface nodes. Note that TSM is not required for ILM movement. In effect, SONAS brings the policy-based management features of DFSMS for z/OS mainframe to all the rest of the operating systems that access SONAS.
- HTTP and NIS support
In addition to NFS v2, NFS v3, and CIFS, the SONAS v1.1.1 adds the HTTP protocol. Over time, IBM plans to add more protocols in subsequent releases. Let me know which protocols you are interested in, so I can pass that along to the architects designing future releases!
SONAS v1.1.1 also adds support for Network Information Service (NIS), a client/server based model for user administration. In SONAS, NIS is used for netgroup and ID mapping only. Authentication is done via Active Directory, LDAP or Samba PDC.
- Asynchronous Replication
SONAS already had synchronous replication, which was limited in distance. Now, SONAS v1.1.1 provides asynchronous replication, using rsync, at the file level. This is done over Wide Area Network (WAN) across to any other SONAS at any distance.
- Hardware enhancements
Interface modules can now be configured with either 64GB or 128GB of cache. Storage now supports both 450GB and 600GB SAS (15K RPM) and both 1TB and 2TB SATA (7200 RPM) drives. However, at this time, an entire 60-drive drawer must be either all one type of SAS or all one type of SATA. I have been pushing the architects to allow each 10-pack RAID rank to be independently selectable. For now, a storage pod can have 240 drives, 60 drives of each type of disk, to provide four different tiers of storage. You can have up to 30 storage pods per SONAS, for a total of 7200 drives.
An alternative to internal drawers of disk is a new "Gateway" iRPQ that allows the two storage nodes of a SONAS storage pod to connect via Fibre Channel to one or two XIV disk systems. You cannot mix and match, a storage pod is either all internal disk, or all external XIV. A SONAS gateway combined with external XIV is referred to as a "Smart Business Storage Cloud" (SBSC), which can be configured off premises and managed by third-party personnel so your IT staff can focus on other things.
See the Announcement Letters for the SONAS [hardware] and [software] for more details.
For those who are wondering how this positions against IBM's other NAS solution, the IBM System Storage N series, the rule of thumb is simple. If your capacity needs can be satisfied with a single N series box per location, use that. If not, consider SONAS instead. For those with non-IBM NAS filers that realize now that SONAS is a better approach, IBM offers migration services.
Both the Information Archive and the SONAS can be accessed from z/OS or Linux on System z mainframe, from "IBM i", AIX and Linux on POWER systems, all x86-based operating systems that run on System x servers, as well as any non-IBM server that has a supported NAS client.
technorati tags: , IBM, Announcements, SONAS, SoFS, Information+Archive, Richard Swain, TechTarget, ILM, HSM, storage tiers, GPFS, TSM, HTTP, NIS, TSM, NAS, iRPQ, XIV, SBSC, z/OS, Linux, AIX
IBM had its big launch yesterday of the [IBM Storwize V7000 midrange disk system], and already some have discussed IBM's choice of the name. Fellow blogger Stephen Foskett has an excellent post titled
[IBM’s Storwize V7000: 100% SVC; 0% Storwize]. On The Register, Chris Mellor writes [IBM's Midrange Storage Blast - Storwize. But Without Compression]. In his latest [Friday Rant], fellow blogger Chuck Hollis (EMC) feels "the new name is cool, if a bit misleading."
In the spirit of the [HP Product Line Decoder Ring] and [Microsoft Codename Tracker], here is your quick IBM product name decoder ring:
|In English||Protocols||Which company|
|What IBM decided|
to call it
|Intelligent block-level disk array that virtualizes both internal and external disk storage||8 Gbps FCP and 1GbE iSCSI||IBM||IBM Storwize V7000 disk system|
|Real-time compression appliance for files||10GbE/1GbE CIFS and NFS||Storwize, now an IBM company||IBM Real-time Compression STN-6800 appliance|
|1GbE CIFS and NFS||IBM Real-time Compression STN-6500 appliance|
If you think this is the first time a company like IBM has pulled shenanigans with product names like this, think again. Here are a few posts that might refresh your memory:
- In my September 2006 post, [A brand by any other name...] I explain that I started blogging specifically to promote the new "IBM System Storage" product line name, part of the "IBM Systems" brand resulting from merging the "eServer" and "TotalStorage' brands.
- In my January 2007 post, [When Names Change], I explain our naming convention for our disk products, including our DS family, SAN Volume Controller and N series.
- In my February 2008 post, [Getting Off the Island], I cover how the x/p/i/z designations came about for our various IBM server product lines.
But what about acquisitions? When [IBM acquired Lotus Development Corporation], it kept the "Lotus" brand. New products that fit the "collaboration" function were put under the Lotus brand. I think most people can accept this approach.
But have we ever seen an existing product renamed to an acquired name?
In my post January 2009 post
[Congratulations to Ken on your QCC Milestone], I mentioned that my colleague Ken Hannigan worked on an internal project initially called "Workstation Data Save Facility" (WDSF) which was changed to "Data Facility Distributed Storage Manager" (DFDSM), then renamed to "ADSTAR Distributed Storage Manager" (ADSM), and finally renamed to the name it has today: IBM Tivoli Storage Manager (TSM).
Readers reminded me that [IBM acquired Tivoli Systems, Inc.] in 1996, so TSM could not have been an internally developed product. Ha! Wrong! Let's take a quick history lesson on how this came about:
- In the late 1980s, IBM Almaden research had developed a project to backup personal computers and workstations, which they called "Workstation Data Save Facility" or WDSF.
This was turned over to our development team, which immediately discarded the code, and wrote from scratch its replacmeent, called Data Facility Distributed Storage Manager (DFDSM), named similar to the Data Facility products on the mainframe (DFP, DFHSM, DFDSS). As a member of the Data Facility family, DFDSM didn't really fit. The rest processed mainframe data sets, but DFDSM processed Windows and UNIX files. That a version of DFDSM server was available to run on the mainframe was the only connection.
Then, in the early 1990s, there were discussions of possibly splitting IBM into a bunch of smaller "Baby Blues", similar to how [AT&T was split into "Baby Bells"], and how Forbes and Goldman Sachs now want to split Microsoft into [Baby Bills]. IBM considered naming the storage spin-off as ADSTAR, which stood for "Advanced Storage and Retrieval."
Pre-emptively, IBM renamed DFDSM to "ADSTAR Distributed Storage Manager" or ADSM.
- Fortunately, in 1993, IBM brought a new sheriff to town, Lou Gerstner, who quickly squashed any plans to split up IBM. He quickly realized that IBM's core strength was building integrated stacks, combining systems, software and services to solve business problems.
- In 1996, IBM acquired Tivoli Systems, Inc. to expand its "Systems Management" portfolio, and renamed ADSM over to IBM Tivoli Storage Manager, since "storage management" is an essential part of "systems management". Later, IBM TotalStorage Productivity Center would be renamed to "IBM Tivoli Storage Productivity Center."
I participated in five months of painful meetings to figure out what to name our new internally-developed midrange disk system. Since it ran SAN Volume Controller software, I pushed for keeping the SVC designation somehow. We considered DS naming convention, but the new midrange product would not fit between our existing DS5000 and DS6000 numbering scheme. A marketing agency we hired came up with nonsensical names, in the spirit of product names like Celerra, Centera and CLARiiON, using name generators like [Wordoid]. Luckily, in the nick of time, IBM acquired Storwize for its compression technology, and decided that Storwize as a name was way better fit than any of the names we came up with already.
However, the new IBM Storwize V7000 midrange product had nothing in common with the appliances acquired from Storwize, the company, so to avoid confusion, the latter products were renamed to [IBM Real-time Compression]. Fellow blogger Steven Kenniston, the Storage Alchemist from Storwize fame now part of IBM from the acquisition, gives his perspective on this in his post [Storwize – What is in a Name, Really?]. While I am often critical of the names and terms IBM uses, I have to say this last set of naming decisions makes a lot of sense to me and I support it wholeheartedly.
To learn more about the IBM Storwize V7000 midrange disk system, watch the latest videos on the IBM Virtual Briefing Center (VBC). We have a [short summary version for CFO executives] as well as a
[longer version for IT technical professionals].
technorati tags: IBM, Storwize, Storwize V7000, Stephen Foskett, decoder+ring, real-time+compression, microsoft, codename, Lou Gerstner, ADSM, TSM, SVC
Continuing my coverage of the Data Center 2010 conference, Tuesday morning I attended several sessions. The first was a serious IT discussion with Mazen Rawashdeh, Technology Executive from eBay, and the second was a lighthearted review of the benefits from Cloud Computing from humorist Dave Barry, and the third focused on re-architecting backup strategies.
- eBay – How One Fast Growing Company is Solving its Infrastructure and Data Center Challenges
"It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change." -- Charles Darwin
So far, this has been the best session I have attended. eBay operates in 32 countries in seven languages, helping 90 million users to buy or sell 245 million items in 50,000 categories. Let's start with some statistics of the volume of traffic that eBay handles:
- $2000 traded every second
- cell phone sold every six seconds
- pair of shoes sold every nine seconds
- a major appliance sold every minute
- 93 billion database actions every day
- 50 TB of daily ingested daily
- code changes to the eBay application are rolled in every day
In 2007, eBay discovered a disturbing trend, that infrastructure costs matched linear growth to business listing volume, which was an unsustainable model. Mazen Rawashdeh, eBay Marketplace Technology Operations, presented their strategy to break free from this problem. They want to double the number of listings without doubling their costs. They are 2 years into their 4 year plan:
- Switched from expensive 12U high servers consuming 3 Kilowatts over to open source software on commodity 1-2U server hardware. Mazen owns all the costs from cement floor up to the web server.
- Replaced team-optimized key performance indicators (KPI) with a common KPI. The server team focused on transactions per minute. The storage team was focused on utilization. The network team was focused on MB/sec bandwidth. The problem is that changes to optimize one might have negative impact to other teams. The new KPI was "Watts per listing" that allowed all teams to focus on a common goal.
- Focused on changing the corporate culture for communicating clear measurable goals so that everyone understands the why and how of this new KPI. You have to spend money to save money in the long run. Consider costs at least 36 months out.
- Changed from purchasing servers and depreciating them over 3 years to a lease model with server replacement tech refresh every 18 months. It is a bad idea to keep IT equipment after full depreciation, as energy savings alone on new equipment easily justifies 18-month replacement.
- Adopted storage tiers. Storage is purchased not leased because it is more difficult to swap out disk arrays. They have 10-40 PB of disk. They do not use traditional backup, but rather use disk replication across distant locations. They are quick to delete or archive data that does not belong on their production systems.
Their results so far? They have reduced the Watts per listing by 70 percent over the past two years. They were able to double their volume with a relatively flat IT budget.
- The Wit and Wisdom of Dave Barry, Humorist and Author
Dave Barry is a humor columnist. For 25 years he was a syndicated columnist whose work appeared in more than 500 newspapers in the United States and abroad, including the [Funny Times] that I subscribe to. In 1988 he won the Pulitzer Prize for Commentary about the election and politics in general. Dave has also written a total of 30 books, of which two of his books were used as the basis for the CBS TV sitcom "Dave's World," in which Harry Anderson played a much taller version of Dave.
I first met Dave about ten years ago at a SHARE conference in Minneapolis, MN. It was good to see him again.
- Backup and Beyond
The analyst covered the "Three C's" of backup: cost, capability and complexity. There are many ways to implement backup, and he predicts that 30 percent of all companies will re-evaluate and re-architect their backup strategy, or at least change their backup software, by 2014 to address these three issues. Another survey indicates that 43 percent of companies are considering backup the primary reason they are investigating public cloud service providers.
The top three primary backup software vendors for the audience were Symantec, IBM, and Commvault. An interactive poll of the audience offered some insight:
There appears to be shift away from using disk to emulate tape (Virtual Tape Library) and instead use direct disk interfaces.
Some of the recommended actions were:
- Exploit backup software features. On average, people keep 11 versions of backup, try cutting this down to four versions. IBM Tivoli Storage Manager allows this to be done via management class policies.
- Implement a separate archive. Once data is archived and backed up, it reduces the backup load of production systems. Any chance to backup semi-static data less frequently will help.
- Switch to capacity-based pricing which will allow more flexibility on server options to run backup software.
- Implement data deduplication and compression, such as with IBM ProtecTIER data deduplication solution.
- Consider a tiered recovery approach, where less critical applications have less backup protection. Many keep 1-2 years of backups, but 90 percent of all recoveries are for backups from the most recent 27 days. Reduce backup retention to 90 days.
- Consider adopting a "Unified Recovery Management" strategy that protects laptops and desktops, remote office and branch offices, mission critical applications, and provide for business continuity and disaster recovery.
- regularly test your recovery to validate your procedures and assumptions of your recoverability.
While the conference is divided into seven major tracks, it quickly becomes obvious that many of these IT datacenter issues overlap, and that approaches and decisions in one area can easily impact other areas.
technorati tags: IBM, eBay, Marzen Rawashdeh, Dave Barry, TSM, Backup, Unified Recovery