Tony Pearson is a Master Inventor and Senior IT Architect for the IBM Storage product line at the
IBM Systems Client Experience Center in Tucson Arizona, and featured contributor
to IBM's developerWorks. In 2016, Tony celebrates his 30th year anniversary with IBM Storage. He is
author of the Inside System Storage series of books. This blog is for the open exchange of ideas relating to storage and storage networking hardware, software and services.
(Short URL for this blog: ibm.co/Pearson )
My books are available on Lulu.com! Order your copies today!
Safe Harbor Statement: The information on IBM products is intended to outline IBM's general product direction and it should not be relied on in making a purchasing decision. The information on the new products is for informational purposes only and may not be incorporated into any contract. The information on IBM products is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for IBM products remains at IBM's sole discretion.
Tony Pearson is a an active participant in local, regional, and industry-specific interests, and does not receive any special payments to mention them on this blog.
Tony Pearson receives part of the revenue proceeds from sales of books he has authored listed in the side panel.
Tony Pearson is not a medical doctor, and this blog does not reference any IBM product or service that is intended for use in the diagnosis, treatment, cure, prevention or monitoring of a disease or medical condition, unless otherwise specified on individual posts.
Well, it's Tuesday, and you all know what that means... IBM announcements!
This week, IBM announced the IBM Tivoli Storage Productivity Center for Disk Midrange Edition, affectionately referred to as "MRE". This is basically TPC for Disk but with two key differences:
A special license that covers only DS3000, DS4000, DS5000 series, whether natively attached or virtualized behind SAN Volume Controller.
A new pricing model based on the number on controllers and drawers, rather than by TB managed. For example, if you have a DS5300 and two expansion drawers, then you pay for three units of MRE. As you upgrade from smaller capacity disks to larger capacity disks, your license costs won't increase. This eliminates the quarterly hassle to "true up" your software licenses to match actual capacity that is required on TB-based licensing.
IBM Tivoli Storage Productivity Center version 4.1 Overview
In conferences like these, there are two types of product-level presentations. An "Overview" explains how products work today to those who are not familiar with it. An "Update" explains what's new in this version of the product for those who are already familiar with previous releases. This session was an Overview of [Tivoli Storage Productivity Center], plus some information of IBM's Storage Enterprise Resource Planner [SERP] from IBM's acquisition of NovusCG.
I was one of the original lead architects of Productivity Center many years ago, and was able to share many personal experiences about its evolution in development and in the field at client facilities. Analysts have repeatedly rated IBM Productivity Center as one of the top Storage Resource Management (SRM) tools available in the marketplace.
I would like to thank my colleague Harley Puckett for his assistance in putting the finishing touches on this presentation. This was my best attended session of the week, indicating there is a lot of interest in this product in particular, and managing a heterogeneous mix of storage devices in general. To hear a quick video introduction, see Harley Puckett's presentation at the [IBM Virtual Briefing Center].
Information Lifecycle Management (ILM) Overview
Can you believe I have been doing ILM since 1986? I was the lead architect for DFSMS which provides ILM support for z/OS mainframes. In 2003-2005, I spent 18 months in the field performing ILM assessments for clients, and now there are dozens of IBM practitioners in Global Services and Lab Services that do this full time. This is a topic I cover frequently at the IBM Executive Briefing Center [EBC], because it addresses several top business challenges:
Reducing costs and simplifying management
Improving efficiency of personnel and application workloads
Managing risks and regulatory compliance
IBM has a solution based on five "entry points". The advantage of this approach is that it allows our consultants to craft the right solution to meet the specific requirements of each client situation. These entry points are:
Tiered Information Infrastructure - we don't limit ourselves to just "Tiered Storage" as storage is only part of a complete[information infrastructure] of servers,networks and storage
Storage Optimization and Virtualization - including virtual disk, virtual tape and virtual file solutions
Process Enhancement and Automation - an important part of ILM are the policies and procedures, such as IT Infrastructure Library [ITIL] best practices
Archive and Retention - space management and data retention solutions for email, database and file systems
When I presented ILM last year, I did not get many attendees. This time I had more, perhaps because of the recent announcement of ILM and HSM support in IBM SONAS and our April announcement of IBM DS8700 Easy Tier has renewed interest in this area.
I have safely returned back to Tucson, but have still a lot of notes of the other sessions I attended, so will cover them this week.
The "Storage Resource Agent" introduced for Linux, AIX and Windows in v4.1 is a lightweight agent, written in native "C" language instead of Java, to avoid all the resources that Java consumes. In this release, it is now supported for HP-UX and Solaris, and adds file level and database level storage resource management (SRM) reporting for all five platforms.
For new customer deployments, this will eliminate all the pain setting up a "Common Agent Manager". The Productivity Center server will send out the agent, the agent collects the data, and can then optionally uninstall itself. In this manner, you always have the latest version of the code collecting the data. For those with Common Agent Manager already installed, you can continue running as is, or slowly transition over to the new lightweight agent methodology.
Full support for IBM XIV Storage System
IBM XIV® Storage System support updated to include provisioning, data path explorer and performance management reporting. Before this release, Productivity Center could only discover and provide rudimentary capacity information for XIV systems. Now you can carve LUNs and monitor XIV disk performance just like you can with most other disk systems.
Storage Area Network (SAN) configuration planning
For those who have both Productivity Center Standard Edition (SE) and Productivity Center for Replication, the SAN Config Planner is now "replication-aware" and will add LUNs to existing copy sessions, or create new copy sessions, and ensure that the devices chosen meet the appropriate criteria.
HyperSwap™ for the IBM AIX® environment
On z/OS mainframes, if you experience an outage on a storage system, Productivity Center for Replication (TPC-R) can automatically swap to the synchronous mirror copy without disruption to the operating system or application. Now, IBM has extended this awesome feature to the AIX platform for high availability in POWER-based server environments.
Detailed Session Reporting for Global Mirror
Before, TPC-R enforced the notion of only one Global Mirror master per storage system. Now, TPC-R v4.2 is capable of supporting multiple Global MIrror sessions, and provide more detailed session reporting for these environments. This can be useful if for some unknown reason the bits are not being shoveled from point A to point B, and you need to do some "problem determination".
SVC Incremental FlashCopy
Productivity Center for Replication now adds support for the "Incremental" feature of SVC FlashCopy. While FlashCopy requests are processed instantaneously, there is background processing required that can consume cycles. Incremental processing keeps track of what changed since the last FlashCopy, and minimizes this behind-the-scenes overhead.
Integrated Distributed Disaster Recovery manager
IBM Tivoli System Automation Application Manager [TSA-AM] can now integrate with TPC-R to provide application-aware disaster recovery capability. This can coordinate between IBM Tivoli System Automation for Multiplatforms [TSA-for-MP], IBM HACMP/PowerHA, as well as other clustering products like Microsoft Cluster Services (MSCS) and Veritas Cluster Services on Solaris. When TSA-AM detects an outage, it can notify Globally Dispersed Parallet Sysplex Distributed Cluster Management (GDPS-DCM) to take action. This integration was actually completed with TPC v4.1 back in April, but got buried deep inside our big storage launch, so I bring it up again as a gentle reminder that IBM offers the best end-to-end management on the planet.
At last month's Storage University, I presented an overview of [Tivoli Storage Productivity Center v4.1]. Many of the questions were along the lines of "When will TPC do xyz?" and all I could answer was "Soon" since I knew they would be delivered with this TPC v4.2 release, but I couldn't provide any more details than that at the time.
In his last post in this series, he mentions that the amazingly successful IBM SAN Volume Controller was part of a set of projects:
"IBM was looking for "new horizon" projects to fund at the time, and three such projects were proposed and created the "Storage Software Group". Those three projects became know externally as TPC, (TotalStorage Productivity Center), SanFS (SAN File System - oh how this was just 5 years too early) and SVC (SAN Volume Controller). The fact that two out of the three of them still exist today is actually pretty good. All of these products came out of research, and its a sad state of affairs when research teams are measured against the percentage of the projects they work on, versus those that turn into revenue generating streams."
But this raises the question: Was SAN File System just five years too early?
IBM classifies products into three "horizons"; Horizon-1 for well-established mature products, Horizon-2 was for recently launched products, and Horizon-3 was for emerging business opportunities (EBO). Since I had some involvement with these other projects, I thought I would help fill out some of this history from my perspective.
Back in 2000, IBM executive [Linda Sanford] was in charge of IBM storage business and presented that IBM Research was working on the concept of "Storage Tank" which would hold Petabytes of data accessible to mainframes and distributed servers.
In 2001, I was the lead architect of DFSMS for the IBM z/OS operating system for mainframes, and was asked to be lead architect for the new "Horizon 3" project to be called IBM TotalStorage Productivity Center (TPC), which has since been renamed to IBM Tivoli Storage Productivity Center.
In 2002, I was asked to lead a team to port the "SANfs client" for SAN File System from Linux-x86 over to Linux on System z. How easy or difficult to port any code depends on how well it was written with the intent to be ported, and porting the "proof-of-concept" level code proved a bit too challenging for my team of relative new-hires. Once code written by research scientists is sufficiently complete to demonstrate proof of concept, it should be entirely discarded and written from scratch by professional software engineers that follow proper development and documentation procedures. We reminded management of this, and they decided not to make the necessary investment to add Linux on System z as a supported operating system for SAN file system.
In 2003, IBM launched Productivity Center, SAN File System and SAN Volume Controller. These would be lumped together with Horizon-1 product IBM Tivoli Storage Manager and the four products were promoted together as the inappropriately-named [TotalStorage Open Software Family]. We actually had long meetings debating whether SAN Volume Controller was hardware or software. While it is true that most of the features and functions of SAN Volume Controller is driven by its software, it was never packaged as a software-only offering.
The SAN File System was the productized version of the "Storage Tank" research project. While the SAN Volume Controller used industry standard Fibre Channel Protocol (FCP) to allow support of a variety of operating system clients, the SAN File System required an installed "client" that was only available initially on AIX and Linux-x86. In keeping with the "open" concept, an "open source reference client" was made available so that the folks at Hewlett-Packard, Sun Microsystems and Microsoft could port this over to their respective HP-UX, Solaris and Windows operating systems. Not surprisingly, none were willing to voluntarily add yet another file system to their testing efforts.
Barry argues that SANfs was five years ahead of its time. SAN File System tried to bring policy-based management for information, which has been part of DFSMS for z/OS since the 1980s, over to distributed operating systems. The problem is that mainframe people who understand and appreciate the benefits of policy-based management already had it, and non-mainframe couldn't understand the benefits of something they have managed to survive without.
(Every time I see VMware presented as a new or clever idea, I have to remind people that this x86-based hypervisor basically implements the mainframe concept of server virtualization introduced by IBM in the 1970s. IBM is the leading reseller of VMware, and supports other server virtualization solutions including Linux KVM, Xen, Hyper-V and PowerVM.)
To address the various concerns about SAN File System, the proof-of-concept code from IBM Research was withdrawn from marketing, and new fresh code implementing these concepts were integrated into IBM's existing General Parallel File System (GPFS). This software would then be packaged with a server hardware cluster, exporting global file spaces with broad operating system reach. Initially offered as IBM Scale-out File Services (SoFS) service offering, this was later re-packaged as an appliance, the IBM Scale-Out Network Attached Storage (SONAS) product, and as IBM Smart Business Storage Cloud (SBSC) cloud storage offering. These now offer clustered NAS storage using the industry standard NFS and CIFS clients that nearly all operating systems already have.
Today, these former Horizon-1 products are now Horizon-2 and Horizon-3. They have evolved. Tivoli Storage Productivity Center, GPFS and SAN Volume Controller are all market leaders in their respective areas.
It's Tuesday, and you know what that means... IBM Announcements!
IBM System Storage ProtecTIER
Today, IBM refreshed its IBM System Storage ProtecTIER data deduplication family with new hardware and software. On the hardware side, The [TS7650G gateway] now has 32 cores and 64GB RAM. The [TS7650 Appliance] now has 24 cores and 64GB of RAM, and the [TS7610 Appliance Express] has 4 cores and up to 16GB of RAM.
On the software side, all of these now support Symantec's proprietary "OpenStorage" OST API. This applies across the board, from the [Enterprise Edition], [Appliance Edition], and the [Entry Edition]. For those using Symantec NetBackup as their backup software, the OST API can provide advantages over the standard VTL interface.
IBM Systems Director Storage Control
The second announcement has an interesting twist. I could file this in my "I Told You So" folder. Offiically, it's called the [Cassandra Complex], where you accurately predict how something will turn out, but being unable to convince anyone else of what the future holds.
About ten years ago, I was asked to be lead architect of a new product to be called IBM TotalStorage Productivity Center, which was later renamed to IBM Tivoli Storage Productivity Center. This would combine three projects:
Tivoli Storage Resource Manager (TSRM)
Tivoli SAN Manager (TSANM)
Multiple Device Manager (MDM)
The first two were based on Tivoli's internal GUI platform, and the MDM was a plug-in for IBM Systems Director. I argued that administrators would want everything on a single pane of glass, and that we should bring all the components under a common GUI platform, such as IBM Systems Director. Unfortunately, management did not agree with me on that, and preferred instead to leave each interface alone to minimize development effort. The only "unification" was to give them all similar sounding names, four components packaged as single product:
Productivity Center for Data (formerly TSRM)
Productivity Center for Fabric (formerly TSANM)
Productivity Center for Disk (formerly MDM)
Productivity Center for Replication (formerly MDM)
While this management decision certainly allowed version 1 to hit the market sooner, this was not a good "first impression" of the product for many of our clients.
In 2002, IBM acquired Trellisoft, Inc. which replaced the internally-developed TSRM with a much better interface, but again, this was different GUI than the other components. A "launcher" was created that would launch the various disparate interfaces for each component for Version 2. At this point, we have different development teams scattered in five locations, with the first two components being developed by the Tivoli software team, and the other two components being developed by the System Storage hardware team.
Often times, when a technical lead architect and management do not agree, things do not end well. The lead architect has to leave the product, and management is forced to take alternative actions to keep the product going. In my case, management considered the idea of a common GUI as an expensive "nice-to-have" luxury we could not afford, but I considered this a "must-have". I moved on to a new job within IBM, and management, unable to continue without my leadership, gave up and handed the entire project over to the Tivoli Software team.
The Tivoli Software team took a whiff at the pile of code and agreed that it stunk. Dusting off my original design documents, they pretty much discarded most of the code and re-wrote much from scratch, with a common database, common app server, and common GUI platform. Unfortunately, Productivity Center for Replication was held up waiting for some hardware prerequisites, but the other three components would be packaged together as "Productivity Center v3 - Standard Edition" and was a big improvement over the prior versions.
In Version 4, TotalStorage Productivity Center was renamed to Tivoli Storage Productivity Center, and the Replication component was brought into the mix. A scaled-down version packaged as Productivity Center "Basic Edition" was made available as a hardware appliance named "System Storage Productivity Center" or SSPC. The idea was to provide a pre-installed 1U-high hardware console that had the basic functions of Productivity Center, with the option to upgrade to the full Tivoli Storage Productivity Center with just license keys.
So, now, years later, management recognizes that a common GUI platform is more than just a "nice-to-have". IBM now support three very specific use cases:
1. Administration for a single product
For small clients who might have only a single IBM product, IBM is now focused on making the GUI browser-based, specifically to work with the Mozilla Firefox browser, but any similar browser should work as well. The new IBM Storwize V7000 GUI is a good example of this.In this case, the browser serves as the common GUI platform.
2. Administration for both servers and storage devices
For mid-sized companies that have administrators managing both servers and storage, IBM announced this month the new [IBM Systems Director Storage Control v4.2.1] plug-in, which provides Tivoli Storage Productivity Center "Basic Edition" support. This allows admins already familiar with IBM Systems Director for managing their servers to also manage basic storage functions. This is the "I Told You So" moment, connecting server and storage administration under the IBM Systems Director management platform makes a lot of sense, it did when I came up with the idea 10 years ago! Hmmmm?
3. Administration for just the storage environment
For larger companies big enough to have separate server and storage admin teams, IBM continues to offer the full Tivoli Storage Productivity Center product for the storage admins. The most recent release enhanced the support for IBM DS8000, SVC, Storwize V7000 and XIV storage systems.
Today, analysts consider IBM's [Tivoli Storage Productivity Center] one of the leading products in its category. I am glad my original vision has finally come to life, even though it took a while longer than I expected.
To learn more about IBM storage hardware, software or services, see the updated [IBM System Storage] landing page.
The "Basic" offering includes a single IBM Storwize V7000 controller enclosure, and three year warranty package that includes software licenses for IBM Tivoli Storage FlashCopy Manager (FCM) and IBM Tivoli Storage Productivity Center for Disk - Midrange Edition (MRE). Planning, configuration and testing services for the software are included and can be performed by either IBM or an IBM Business Partner.
The "Standard" offering allows for multiple IBM Storwize V7000 enclosures, provides three year warranty package for the FCM and MRE software, and includes implementation services for both the hardware and the software components. These services can be performed by IBM or an IBM Business Partner.
Why bundle? Here are the key advantages for these offerings:
Increased storage utilization! First introduced in 2003, IBM SAN Volume Controller is able to improve storage utilization by 30 percent through virtualization and thin provisioning. IBM Storwize V7000 carries on this tradition. Space-efficient FlashCopy is included in this bundle at no additional charge and can reduce the amount of storage normally required for snapshots by 75 percent or more. IBM Tivoli Storage FlashCopy Manager can manage these FlashCopy targets easily.
Improved storage administrator productivity! The new IBM Storwize V7000 Graphical User Interface can help improve administrator productivity up to 2 times compared to other midrange disk solutions. The IBM Tivoli Storage Productivity Center for Disk - Midrange Edition provides real-time performance monitoring for faster analysis time.
Increased application performance! This bundle includes the "Easy Tier" feature at no additional charge. Easy Tier is IBM's implementation of sub-LUN automated tiering between Solid-State Drives (SSD) and spinning disk. Easy Tier can help improve application throughput up to 3 times, and improve response time up to 60 percent. Easy Tier can help meet or exceed application performance levels with its internal "hot spot" analytics.
Increased application availability! IBM Tivoli Storage FlashCopy Manager provides easy integration with existing applications like SAP, Microsoft Exchange, IBM DB2, Oracle, and Microsoft SQL Server. Reduce application downtime to just seconds with backups and restores using FlashCopy. The built-in online migration feature, included at no additional charge, allows you to seamlessly migrate data from your old disk to the new IBM Storwize V7000.
Significantly reduced implementation time! This bundle will help you cut implementation time in half, with little or no impact to storage administrator staff. This will help you realize your return on investment (ROI) much sooner.
This Thursday, June 16, 2011, marks IBM's Centennial 100 year anniversary. It happens to also be my 25th anniversary with IBM Storage. To avoid conflicts in celebrations, we decided to celebrate my induction into the "Quarter Century Club" (QCC) last Friday instead.
My colleague Harley Puckett was master of ceremonies. Here he is presenting me with a memorial plaque and keychain. Harley mentioned a few facts about 1986, the year I started working for IBM. Ronald Reagan was the US President, gasoline cost only 93 cents per gallon, and the US National Debt was only 2 trillion US dollars!
Here are my colleagues from DFSMShsm. From left to right: Ninh Le, Henry Valenzuela, Shannon Gallaher, and Stan Kissinger. I started in 1986 as aa software developer on DFHSM, and slowly worked my way up to be a lead architect of DFSMS.
Here are my colleagues from Tivoli Storage Manager (TSM). From left to right: Matt Anglin, Ken Hannigan and Mark Haye. I first met them when they worked in DFDSS, having moved from San Jose, CA down to Tucson. While I never worked on the TSM code itself, I did co-author some of the patents used in the product and other products like the 3494 Virtual Tape Server that makes use of TSM internally. I also traveled extensively to promote TSM, often with a TSM developer tagging along so they can learn the ropes about how to travel and make presentaitons.
Here are my colleagues from the disk team. From left to right: Joe Bacco, Carlos Pratt, Gary Albert, and Siebo Friesenborg. I worked on the SMI-S interface for the ESS 800 and DS8000 disk systems needed for the Tivoli Storage Productivity Center. Joe leads the "Disk Magic" tools team. Carlos and I worked on qualifying the various disk products to run with Linux on System z host attachment. Gary Albert is the Business Line Executive (BLE) of Enterprise Disk. Siebo Friesenborg was a disk expert on performance and disaster recovery, but is now enjoying his retirement.
Here are my colleagues from the support team. From left to right: Max Smith, Dave Reed, and Greg McBride. I used to work in Level 2 Support for DFSMS with Max and Dave, carrying a pager and managing the queue on RETAIN. We had enough people so that each Level 2 only had to carry the pager two weeks per year. On Monday afternoons, the person with the pager would give it to the next person on the rotation. On Monday, September 10, 2001, I got the pager, and the following morning, it went off to help all the many clients affected by the September 11 tragedy.
I worked with Greg McBride when he was in DFSMS System Data Mover (SDM), and then again in Tivoli Storage Productivity Center for Replication (TPC-R), and now he is supporting IBM Scale-Out Network Attached Storage (SONAS).
Standing in the light blue striped shirt is Greg Van Hise, my first office-mate and mentor when I first joined IBM. He went on to be part of the elite "DFHSM 2.4.0" prima donna team, then move on to be an architect for Tivoli Storage Manager (TSM).
I wasn't limited to inviting just coworkers, I was also able to invite friends and family. Here are Monica, Richard, and my mother. Normally, my parents head south for the summer, but they postponed their flights so that they could participate in my QCC celebration.
From left to right: my father, Greg Tevis, and myself. It was pure coincidence that my father would wear a loud darkly patterned shirt like mine. Honestly, we did not plan this in advance. Greg Tevis and I were lead architects for the Tivoli Storage Productivity Center, and Greg is now the Technology Strategist for the Tivoli Storage product line.
Here is Jack Arnold, fellow subject matter expert who works with me here at the Tucson Executive Briefing Center, sampling the food. We had quite the spread, including egg rolls, meatballs, luncheon meats, chicken strips, and fresh vegetables.
More colleagues from the Tucson Executive Briefing Center, from left to right, Joe Hayward, Lee Olguin, and Shelly Jost. Joe was a subject matter expert on Tape when I first joioned the EBC in 2007, but he has moved back to the Tape development/test team. Lee is our master "Gunny" sargeant to manage all of our briefing schedules. Shelly is our Client Support Manager, and was the one who organized all the food and preparations for this event!
Lastly, here are Brad Johns, myself, and Harley Puckett. Brad was my mentor for my years in Marketing, and has since retired from IBM and now works on his golf game. I would like to thank all of the Tucson EBC staff for pulling off such a great event, and all my coworkers, friends and family for coming out to celebrate this milestone in my career!
In addition to the plaque and keychain, Harley presented me with a book of congratulatory letters. If you would like to send a letter, it's not too late, contact Mysti Wood (firstname.lastname@example.org).
It's that time again. Every year, IBM hosts the "System Storage Technical University". I have been going to these since they first started in the 1990s. This time we are at the lovely [Hilton Orlando] in Orlando, Florida.
For those who want to relive past events, here are my blog posts from this event in 2010:
As was the case last year, IBM once again will run this conference alongside the [IBM System x Technical University] the same week, in the same hotel. This allows attendees to cross over to the other side to see a few sessions of the other conference. I took advantage of this last year, and plan to do so again this year as well!
For those on Twitter, you can follow my tweets at [@az990tony] or search on the hash tag #ibmtechu.
Maria Boonie is the IBM Director for IBM Worldwide Training and Technical Conferences. She indicated that there were 1500 attendees this week crossing both the System Storage and System x conferences at this hotel. There are 35 vendors that have sponsored this event, and they will be at the "Solutions Center" being held Monday through Wednesday this week.
She took this opportunity to plug IBM's latest education offerings, including Guaranteed-to-Run implementation classes, and Instructor-Led Online (ILO) technical classes.
Brian Truskowski is IBM General Manager for System Storage and Networking. I used to directly report to him in a previous role, and a few years ago he used to be the IBM CIO that helped with IBM's internal IT transformation.
Brian indicates that the previous approach to growth was to "Just Buy More", but this has some unintended consequences. He argued that companies need to adopt one or more of the following approaches to growth:
Stop storing so much - reduce data footprint using storage efficiency capabilities like data deduplication and compression
Store more with what is already on the floor - improve storage utilization with technologies like storage virtualization and thin provisioning
Move data to the right place - implement automated tiering, such as "Flash & Stash" between Solid-state drives and spinning disk, and/or Information Lifecycle Management (ILM) between disk and tape. Studies at some clients have found over 70 percent of data has not beed touched in the last 90 days
This time of dramatic change is the result of a "perfect storm" of influences, including the rising costs and risks associated with losing data, the increased need to index and search data, the desire for "Business Analytics", and the expectation for 100 percent up-time. This is driving IBM to offer hyper-efficient backup, Continuous Data Availability, and Smart Archive solutions.
The case study of SPRINT is a good example. SPRINT is a Telecommunications provider for cell phone users. They were challenged with 35 percent utilization, 165 storage arrays from six different vendors, and an expected 100 percent increase in their IT maintenance costs. After implementing IBM SAN Volume Controller (SVC) and Tivoli Storage Productivity Center (TPC) to manager 2.9 PB of data, SPRINT increased their utilization to 82 percent, reduced down to 70 storage arrays from only three vendors, and reduced their maintenance costs by 57 percent. Today, SPRINT now manages over 5 PB of data with SVC and TPC, have reduced their power and cooling by 3.5 million KWh, representing $320,000 USD in savings.
Roland Hagan is the IBM Vice President for the System x server platform. He talked about the "IT Conundrum" that represents a vicious cycle of "IT Sprawl", "Untrusted Data" and "Inflexible IT" that seem to feed each other. IBM is trying to change behavior, from thinking and dealing with physical boxes representing servers, storage and network gear, to a more holistic view focused on workloads, shared resource pools, independent scaling, and automated management.
IBM is leading the server marketplace, in part because of clever things IBM is doing, especially in developing the eX5 chipset that surrounds x86 commondity processors, and in part because of actions or decisions the competition have taken:
It doesn't break IBM's heart that Oracle decided to drop software support of their database on Itanium, which focued entirley against HP. Oracle runs on IBM servers better than Oracle/Sun or HP servers today, so it does not impact us, other than IBM has had a lot of people leaving HP to switch over to IBM.
HP has taken on a new CEO and reduced their R&D budget, causing them to be late-to-market on some of their offerings.
Dell continues to focus on the small and medium sized customer, and have not really broken into the "Enterprise".
Newcomer Cisco has some great technology that only seems to be adoptable in "Green Field" situations, as it does not integrate well with existing data center infrastructures.
The combination of ex5 chip-set architecture, Max5 memory expansion capabilities and Virtual Network Interface Cards (NICs), provide for a very VM-aware platform. For those who are not ready to fully adopt an integrated stack like IBM CloudBurst, IBM offers the Tivoli Service Automation software on its own, and a new [IBM BladeCenter Foundation for Cloud] as stepping stones to get there.
There are certainly more attendees here than last year, which reflects either the change in location (Orlando, Florida rather than Washington DC) as well as the economic recovery. I'm looking forward to an excellent week!
IBM Information Archive for email, files and eDiscovery
Not too many people have heard of IBM's Smart Archive strategy and the storage products IBM offers to meet compliance regulations. This session covered the following:
The differences between backup and archive, including a few of my own personal horror stories helping companies who had foolishly thought that keeping backup copies for years would adequately serve as their archive strategy
The differences between optical media, Write-Once Read-Many (WORM) media, and Non-Erasable, Non-Rewriteable (NENR) storage options.
Why putting a [space heater] on your data center floor is a bad idea, driving up power and cooling costs for little business value to the enterprise once the unit is full of rarely accessed read-only data.
An overview of the [IBM Information Archive], an integrated stack of servers, storage and software that replaces previous offerings such as the IBM System Storage DR550 and the IBM Grid Medical Archive Solution (GMAS).
The marketing bundle known as the [Information Archive for Email, Files and eDiscovery] that combines the Information Archive storage appliance with Content Collectors for email and file systems, as well as eDiscovery tools, and implementation services for a solution that can support a small or medium size business, up to 1400 employees.
IBM Tivoli Storage Productivity Center v4.2 Overview and Update
Many of the concerns raised when I [presented v4.1 at this conference last year] were addressed this year in v4.2, including full performance statistics for IBM XIV storage system, storage resource agent support for HP-UX and Solaris, and a variety of other issues.
I presented this overview in stages:
"Productivity Center Basic Edition" that comes pre-installed on the IBM System Storage Productivity Center hardware console, that provides discover of devices, basic configuration, and a clever topology viewer of what is connected to what.
"Productivity Center for Disk" and "Productivity Center for Disk Midrange Edition (MRE)" that provides real-time and historical performance monitoring, asset and capacity reporting.
"Productivity Center for Replication" which supports monitoring, failover and failback for FlashCopy, Metro Mirror and Global Mirror on the SVC, Storwize V7000, DS8000, DS6000 and ESS 800.
"Productivity Center for Data" which supports reporting on files, file systems and databases on DAS, SAN and NAS attached storage from a Operating System viewpoint.
"Productivity Center Standard Edition" which includes all of the above except "Replication", and adds performance monitoring of SAN Fabric gear, and some very clever analytics to improver performance and problem determination.
One of the questions that came up was "How big does my company have to be to consider using Productivity Center?" which I answered as follows:
"If you are a small company, and the "IT Person" has responsibilities outside the IT, and managing the few pieces of kit is just part of his job, then consider just using the web-based GUI through a Firefox or similar browser. If you are a medium sized company with dedicated IT personnel, but mostly run by system admins or database admins that manage storage and networks on the side, you might want to consider the "Storage Control" plug-in for IBM Systems Director. But if you are larger shop, and there are employees with the title "Storage Administrator" and/or "SAN Administrator", then Tivoli Storage Productivity Center is for you."
Tivoli Storage Productivity Center has matured into a fine piece of software that truly can help medium and large sized data centers manage their storage and storage networking infrastructure.
I like speaking the first day of these events. Often people come in just to hear the keynote speakers, and stay the afternoon to hear a few break-out sessions before they leave Tuesday or Wednesday for other meetings.