Tony Pearson is a Master Inventor and Senior IT Architect for the IBM Storage product line at the
IBM Systems Client Experience Center in Tucson Arizona, and featured contributor
to IBM's developerWorks. In 2016, Tony celebrates his 30th year anniversary with IBM Storage. He is
author of the Inside System Storage series of books. This blog is for the open exchange of ideas relating to storage and storage networking hardware, software and services.
(Short URL for this blog: ibm.co/Pearson )
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Maria Boonie is the IBM Director for IBM Worldwide Training and Technical Conferences. She indicated that there were 1500 attendees this week crossing both the System Storage and System x conferences at this hotel. There are 35 vendors that have sponsored this event, and they will be at the "Solutions Center" being held Monday through Wednesday this week.
She took this opportunity to plug IBM's latest education offerings, including Guaranteed-to-Run implementation classes, and Instructor-Led Online (ILO) technical classes.
Brian Truskowski is IBM General Manager for System Storage and Networking. I used to directly report to him in a previous role, and a few years ago he used to be the IBM CIO that helped with IBM's internal IT transformation.
Brian indicates that the previous approach to growth was to "Just Buy More", but this has some unintended consequences. He argued that companies need to adopt one or more of the following approaches to growth:
Stop storing so much - reduce data footprint using storage efficiency capabilities like data deduplication and compression
Store more with what is already on the floor - improve storage utilization with technologies like storage virtualization and thin provisioning
Move data to the right place - implement automated tiering, such as "Flash & Stash" between Solid-state drives and spinning disk, and/or Information Lifecycle Management (ILM) between disk and tape. Studies at some clients have found over 70 percent of data has not beed touched in the last 90 days
This time of dramatic change is the result of a "perfect storm" of influences, including the rising costs and risks associated with losing data, the increased need to index and search data, the desire for "Business Analytics", and the expectation for 100 percent up-time. This is driving IBM to offer hyper-efficient backup, Continuous Data Availability, and Smart Archive solutions.
The case study of SPRINT is a good example. SPRINT is a Telecommunications provider for cell phone users. They were challenged with 35 percent utilization, 165 storage arrays from six different vendors, and an expected 100 percent increase in their IT maintenance costs. After implementing IBM SAN Volume Controller (SVC) and Tivoli Storage Productivity Center (TPC) to manager 2.9 PB of data, SPRINT increased their utilization to 82 percent, reduced down to 70 storage arrays from only three vendors, and reduced their maintenance costs by 57 percent. Today, SPRINT now manages over 5 PB of data with SVC and TPC, have reduced their power and cooling by 3.5 million KWh, representing $320,000 USD in savings.
Roland Hagan is the IBM Vice President for the System x server platform. He talked about the "IT Conundrum" that represents a vicious cycle of "IT Sprawl", "Untrusted Data" and "Inflexible IT" that seem to feed each other. IBM is trying to change behavior, from thinking and dealing with physical boxes representing servers, storage and network gear, to a more holistic view focused on workloads, shared resource pools, independent scaling, and automated management.
IBM is leading the server marketplace, in part because of clever things IBM is doing, especially in developing the eX5 chipset that surrounds x86 commondity processors, and in part because of actions or decisions the competition have taken:
It doesn't break IBM's heart that Oracle decided to drop software support of their database on Itanium, which focued entirley against HP. Oracle runs on IBM servers better than Oracle/Sun or HP servers today, so it does not impact us, other than IBM has had a lot of people leaving HP to switch over to IBM.
HP has taken on a new CEO and reduced their R&D budget, causing them to be late-to-market on some of their offerings.
Dell continues to focus on the small and medium sized customer, and have not really broken into the "Enterprise".
Newcomer Cisco has some great technology that only seems to be adoptable in "Green Field" situations, as it does not integrate well with existing data center infrastructures.
The combination of ex5 chip-set architecture, Max5 memory expansion capabilities and Virtual Network Interface Cards (NICs), provide for a very VM-aware platform. For those who are not ready to fully adopt an integrated stack like IBM CloudBurst, IBM offers the Tivoli Service Automation software on its own, and a new [IBM BladeCenter Foundation for Cloud] as stepping stones to get there.
There are certainly more attendees here than last year, which reflects either the change in location (Orlando, Florida rather than Washington DC) as well as the economic recovery. I'm looking forward to an excellent week!
Jim is an IBM Fellow for IBM Systems and Technology Group. There are only 73 IBM Fellows currently working for IBM, and this is the highest honor IBM can bestow on an employee. He has been working with IBM since 1968.
He is tasked with predicting the future of IT, and help drive strategic direction for IBM. Cost pressures, requirements for growth, accelerating innovation and changing business needs help influence this direction.
IBM's approach is to integrate four different "IT building blocks":
Scale-up Systems, like the IBM System Storage DS8000 and TS3500 Tape Library
Resource Pools, such as IBM Storage Pools formed from managed disks by IBM SAN Volume Controller (SVC)
Integrated stacks and appliances, integrated software and hardware stacks, from Storwize V7000 to full rack systems like IBM Smart Analytics Server or CloudBurst.
Mobility of workloads and resources requires unified end-to-end service management. Fortunately, IBM is the #1 leader in IT Service Management solutions.
Jim addressed three myths:
Myth 1: IT Infrastructures will be homogenous.
Jim feels that innovations are happening too rapidly for this to ever happen, and is not a desirable end-goal. Instead, a focus to find the right balance of the IT building blocks might be a better approach.
Myth 2: All of your problems can be solved by replacing everything with product X.
Jim feels that the days of "rip-and-replace" are fading away. As IBM Executive Steve Mills said, "It isn't about the next new thing, but how well new things integrate with established applications and processes."
Myth 3: All IT will move to the Cloud model.
Jim feels a substantial portion of IT will move to the Cloud, but not all of it. There will always be exceptions where the old traditional ways of doing things might be appropriate. Clouds are just one of the many building blocks to choose from.
Jim's focus lately has been finding new ways to take advantage of virtualization concepts. Server, storage and network virtualization are helping address these challenges through four key methods:
Sharing - virtualization that allows a single resource to be used by multiple users. For example, hypervisors allow several guest VM operating systems share common hardware on a single physical server.
Aggregation - virtualization that allows multiple resources to be managed as a single pool. For example, SAN Volume Controller can virtualize the storage of multiple disk arrays and create a single storage pool.
Emulation - virtualization that allows one set of resources to look and feel like a different set of resources. Some hypervisors can emulate different kinds of CPU processors, for example.
Insulation - virtualization that hides the complexity from the end-user application or other higher levels of infrastructure, making it easier to make changes of the underlying managed resources. For example, both SONAS and SAN Volume Controller allow disk capacity to be removed and replaced without disruption to the application.
In today's economy, IT transformation costs must be low enough to yield near-term benefits. The long-term benefits are real, but near-term benefits are needed for projects to get started.
What set's IBM ahead of the pack? Here was Jim's list:
100 Years of Innovation, including being the U.S. Patent leader for the last 18 years in a row
IBM's huge investment in IBM Research, with labs all over the globe
Leadership products in a broad portfolio
Workload-optimized designs with integration from middleware all the way down to underlying hardware
Comprehensive management software for IBM and non-IBM equipment
Clod is an IBM Distinguished Engineer and Chief Technical Strategist for IBM System Storage. His presentation focused on trends and directions in the IT storage industry. Clod started with five workload categories:
To address these unique workload categories, IBM will offer workload-optimized systems. The four drivers on the design for these are performance, efficiency, scalability, and integration. For example, to address performance, companies can adopt Solid-State Drives (SSD). Unfortunately, these are 20 times more expensive dollar-per-GB than spinning disk, and the complexity involved in deciding what data to place on SSD was daunting. IBM solved this with an elegant solution called IBM System Storage Easy Tier, which provides automated data tiering for IBM DS8000, SAN Volume Controller (SVC) and Storwize V7000.
For scalability, IBM has adopted Scale-Out architectures, as seen in the XIV, SVC, and SONAS. SONAS is based on the highly scalable IBM General Parallel File System (GPFS). File systems are like wine, they get better with age. GPFS was introduced 15 years ago, and is more mature than many of the other "scalable file systems" from our competition.
Areal Density advancements on Hard Disk Drives (HDD) are slowing down. During the 1990s, the IT industry enjoyed 60 to 100 percent annual improvement in areal density (bits per square inch). In the 2000s, this dropped to 25 to 40 percent, as engineers are starting to hit various physical limitations.
Storage Efficiency features like compression have been around for a while, but are being deployed in new ways. For example, IBM invented WAN compression needed for Mainframe HASP. WAN compression became industry standard. Then IBM introduced compression on tape, and now compression on tape is an industry standard. ProtecTIER and Information Archive are able to combine compression with data deduplication to store backups and archive copies. Lastly, IBM now offers compression on primary data, through the IBM Real-Time Compression appliance.
For the rest of this decade, IBM predicts that tape will continue to enjoy (at least) 10 times lower dollar-per-GB than the least expensive spinning disk. Disk and Tape share common technologies, so all of the R&D investment for these products apply to both types of storage media.
For integration, IBM is leading the effort to help companies converge their SAN and LAN networks. By 2015, Clod predicts that there will be more FCoE purchased than FCP. IBM is also driving integration between hypervisors and storage virtualization. For example, IBM already supports VMware API for Array Integration (VAAI) in various storage products, including XIV, SVC and Storwize V7000.
Lastly, Clod could not finish a presentation without mentioning Cloud Computing. Cloud storage is expected to grow 32 percent CAGR from year 2010 to 2015. Roughly 10 percent of all servers and storage will be in some type of cloud by 2015.
As is often the case, I am torn between getting short posts out in a timely manner versus spending some more time to improve the length and quality of information, but posted much later. I will spread out the blog posts in consumable amounts throughout the next week or two, to achieve this balance.
I gotten several emails expressing worry that I have fallen off the face of th earth. The last two weeks have been educational and eye-opening for me. I can't provide details in my blog, so I will just say that it involved government agencies that IBM refers to as "dark accounts", and that I am now back safely in the USA. Between adjusting to time zone differences, ridiculously long hours, and restricted access to the internet, I was unable to blog lately.
Instead, I will resume my coverage of the [IBM System Storage Technical University 2011]. The "Solutions Expo" runs Monday evening through Wednesday lunch. This is a chance for people to explore all the solutions that are part of IBM's large "eco-system" for IBM System storage and System x products. There were several sponsors for this event.
As is often the case at these conferences, the various booths hand out fun items. The hot items this year were tie-dyed tee-shirts from Qlogic, and propeller beanies from the IBM rack and power systems team. Here is Amanda, one of the bartenders showing off the latter.
After the expo on Tuesday night, my friends at [Texas Memory Systems] held an after-party. Unlike the pens, tee-shirts and keychains at the Expo, these guys had a raffle for real storage products. Here is Erik Eyberg handing out a RamSan PCIe card, valued at $14,000 or so. IBM recently certified the TMS RamSan as External SSD storage for the IBM SAN Volume Controller (SVC). The SVC can optimize performance using this for automated sub-LUN tiering with the IBM System Storage Easy Tier feature.
I always try to catch a session from Jim Blue, who works in our "SAN Central" center of competency team. This session was a long list of useful hints and tips, based on his many years of experience helping clients.
SAN Zoning works by inclusion, limiting the impact of failing devices. The best approach is to zone by individual initiator port. The default policy for your SAN zoning should be "deny".
Ports should be named to identify who, what, where and how.
While many people know not to mix both disk and tape devices on the same HBA, Jim also recommends not mixing dissimilar disks, test and production, FCP and FICON.
The sweet spot is FOUR paths. Too many paths can impact performance.
When making changes to redundant fabrics, make changes to the first fabric, then allow sufficient time before making the same changes to the other fabric.
Use software tools like Tivoli Storage Productivity Center (Standard Edition) to validate all changes to your SAN fabric.
Do not mix 62.5 and 50.0 micron technology.
Use port caps to disable inactive ports. In one amusing anecdote, he mention that an uncovered port was hit by sunlight every day, sending error messages that took a while to figure out.
Save your SAN configuration to non-SAN storage for backup
Consider firmware about two months old to be stable
Rule of thumb for estimating IOPS: 75-100 IOPS per 7200 RPM drive, 120-150 IOPS per 10K RPM drive, and 150-200 IOPS per 15K RPM drive.
Decide whether your shop is just-in-time or just-in-case provisioning. Just-in-time gets additional capacity on demand as needed, and just-in-case over-provisions to avoid scrambling last minute.
Avoid oversubscribing your inter-switch links (ISL). Aim for around 7:1 to 10:1 ratio.
Don't go cheap on bandwidth between sites for long-distance replication
Next Generation Network Fabrics - Strategy and Innovations
Mike Easterly, IBM Director of Global Field Marketing, presented IBM System Networking strategy, in light of IBM's recent acquisition of Blade Network Technologies (BNT). BNT is used in 350 of the Fortune 500 companies, and is ranked #2 behind Cisco in sales of non-core Ethernet switches (based on number of units sold).
Based on a recent survey, companies are upgrading their Ethernet networks for a variety of reasons:
56 percent for Live Partition Mobility and VMware Vmotion
45 percent for integrated compute stacks, like IBM CloudBurst
43 percent for private, public and hybrid cloud computing deployments
40 percent for network convergences
Many companies adopt a three-level approach, with core directors, distribution switches, and then access switches at the edge that connect servers and storage devices. IBM's BNT allows you to flatten the network to lower latency by collapsing the access and distribution levels into one.
IBM's strategy is to focus on BNT for the access/distribution level, and to continue its strategic partnerships for the core level.
IBM BNT provides better price/performance and lower energy consumption. To help with hot-aisle/cold-aisle rack deployments, IBM BNT provides both F and R models. F models have ports on the front, and R models have ports in the rear.
IBM BNT supports virtual fabric and HW-offload iSCSI traffic, and future-enabled for FCoE. Support for TRILL (transparent interconnect of lots of links) and OpenFlow will be implemented through software updates to the switches.
While Cisco Nexus 1000v is focused on VMware Enterprise Plus, IBM BNT's VMready works with VMware, Hyper-V, Linux KVM, XEN, OracleVM, and PowerVM. This allows single pane of management of VMready and ESX vSwitches.
In preparation for Converged Enhanced Ethernet (CEE), IBM BNT will provide full 40GbE support sometime next year, and offer switches that support 100GbE uplinks. IBM offers extended length cables, including passive SFP+ DAC at 8.5 meters, and 10Gbase-T Cat7 cables up to 100 meters.
Inter-datacenter Workload Mobility with VMware vSphere and SAN Volume Controller (SVC)
This session was co-presented between Bill Wiegand, IBM Advanced Technical Services, and Rawley Burbridge, IBM VMware and midrange storage consultant. IBM is the leader in storage virtualization product (SVC), and is the leading reseller of VMware.
Like MetroCluster on IBM N series, or EMC's VPLEX Metro, the IBM SAN Volume Controller can support a stretched cluster across distance that allows virtual machines to move seamlessly from one datacenter to another. This is a feature IBM introduced with SVC 5.1 back in 2009. This can be used for PowerVM Live Partition Mobility, VMware vMotion, and Hyper-V Quick Migration.
SVC stretched cluster can help with both Disaster Avoidance and Disaster Recovery. For Disaster Avoidance, in anticipation of an outage, VMs can be moved to the secondary datacenter. For Disaster Recover, additional automation, such as VMware High Availability (HA) is needed to restart the VMs at the secondary datacenter.
IBM stretched cluster is further improved with a feature called Volume Mirroring (formerly vDisk Mirroring) which creates two physical copies of one logical volume. To the VMware ESX hosts, there is only one volume, regardless of which datacenter it is in. The two physical copies can be on any kind of managed disk, as there is no requirement or dependency of copy services on the back-end storage arrays.
Another recent improvement is the idea of spreading the three quorum disks to three different locations or "failure domains". One in each data center, and a third one in a separate building, somewhere in between the other two, perhaps.
Of course, there are regional disasters that could affect both datacenters. For this reason, SVC stretched cluster volumes can be replicated to a third location up to 8000 km away. This can be done with any back-end disk arrays, as again there is not requirement for copy services from the managed devices. SVC takes care of it all.
Networking is going to be very important for a variety of transformational projects going forward in the next five years.
Continuing my coverage of the [IBM System Storage Technical University 2011], I participated in the storage free-for-all, which is a long-time tradition, started at SHARE User Group conference, and carried forward to other IT conferences. The free-for-all is a Q&A Panel of experts to allow anyone to ask any question. These are sometimes called "Birds of a Feather" (BOF). Last year, we had two: one focused on Tivoli Storage software, and the second to cover storage hardware. This year, we had two, one for System x called "Ask the eXperts", and one for System Storage called "Storage Free-for-All". This post covers the latter.
(Disclaimer: Do not shoot the messenger! We had a dozen or more experts on the panel, representing System Storage hardware, Tivoli Storage software, and Storage services. I took notes, trying to capture the essence of the questions, and the answers given by the various IBM experts. I have spelled out acronyms and provided links to relevant materials. The answers from individual IBMers may not reflect the official position of IBM management. Where appropriate, my own commentary will be in italics.)
You are in the wrong session! Go to "Ask the eXperts" session next door!
The TSM GUI sucks! Are there any plans to improve it?
Yes, we are aware that products like IBM XIV have raised the bar for what people expect from graphical user interfaces. We have plans to improve the TSM GUI. IBM's new GUI for the SAN Volume Controller and Storwize V7000 has been well-received, and will be used as a template for the GUIs of other storage hardware and software products. The GUI uses the latest HTML5, Dojo widgets and AJAX technologies, eliminating Java dependencies on the client browser.
Can we run the TSM Admin GUI from a non-Windows host?
IBM has plans to offer this. Most likely, this will be browser-based, so that any OS with a modern browser can be used.
As hard disk drives grow larger in capacity, RAID-5 becomes less viable. What is IBM doing to address this?
IBM is aware of this problem. IBM offers RAID-DP on the IBM N series, RAID-X on the IBM XIV, and RAID-6 on its other disk systems.
TPC licensing is outrageous! What is IBM going to do about it?
About 25 percent of DS8000 disk systems have SSD installed. Now that IBM DS8000 Easy Tier supports "any two" tiers, roughly 50 percent of DS8000 now have Easy Tier activated. No idea on how Easy Tier has been adopted on SVC or Storwize V7000.
We have an 8-node SVC cluster, should we put 8 SSD drives into a single node-pair, or spread them out?
We recommend putting a separate Solid-State Drive in each SVC node, with RAID-1 between nodes of a node-pair. By separating the SSD across I/O groups, you can reduce node-to-node traffic.
How well has SVC 6.2 been adopted?
The inventory call-home data is not yet available. The only SVC hardware model that does not support this level of software was the 2145-4F2 introduced in 2003. Every other model since then can be updated to this level.
Will IBM offer 600GB FDE drives for the IBM DS8700?
Currently, IBM offers 300GB and 450GB 15K RPM drives with the Full-Disk Encryption (FDE) capability for the DS8700, and 450GB and 600GB 10K RPM drives with FDE for the IBM DS8800. IBM is working with its disk suppliers to offer FDE on other disk capacities, and on SSD and NL-SAS drives as well, so that all can be used with IBM Easy Tier.
Is there a reason for the feature lag between the Easy Tier capabilities of the DS8000, and that of the SVC/Storwize V7000?
We have one team for Easy Tier, so they implement it first on DS8000, then port it over to SVC/Storwize V7000.
Does it even make sense to have separate storage tiers, especially when you factor in the cost of SVC and TPC to make it manageable?
It depends! We understand this is a trade-off between cost and complexity. Most data centers have three or more storage tiers already, so products like SVC can help simplify interoperability.
Are there best practices for combining SVC with DS8000? Can we share one DS8000 system across two or more SVC clusters?
Yes, you can share one DS8000 across multiple SVC clusters. DS8000 has auto-restripe, so consider having two big extent pools. The queue depth is 3 to 60, so aim to have up to 60 managed disks on your DS8000 assigned to SVC. The more managed disks the better.
The IBM System Storage Interopability Center (SSIC) site does not seem to be designed well for SAN Volume Controller.
Yes, we are aware of that. It was designed based on traditional Hardware Compatability Lists (HCL), but storage virtualization presents unique challenges.
How does the 24-hour learning period work for IBM Easy Tier? We have batch processing that runs from 2am to 8am on Sundays.
You can have Easy Tier monitor across this batch job window, and turn Easy Tier management between tiers on and off as needed.
Now that NetApp has acquired LSI, is the DS3000 still viable?
Yes, IBM has a strong OEM relationship with both NetApp and LSI, and this continues after the acquisition.
If have managed disks from a DS8000 multi-rank extent pool assigned to multiple SVC clusters, won't this affect performance?
Yes, possibly. Keep managed disks on seperate extent pools if this is a big concern. A PERL script is available to re-balance SVC striped volumes as needed after these changes.
Is the IBM [TPC Reporter] a replacement for IBM Tivoli Storage Productivity Center?
No, it is software, available at no additional charge, that provides additional reporting to those who have already licensed Tivoli Storage Productivity Center 4.1 and above. It will be updated as needed when new versions of Productivity Center are released.
We are experiencing lots of stability issues with SDD, SDD-PCM and SDD-DSM multipathing drivers. Are these getting the development attention they deserve?
IBM's direction is to shift toward native OS-based multipathing drivers.
Is anyone actually thinking of deploying public cloud storage in the near-term?
A few hands in the audience were raised.
None of the IBM storage devices seem to have [REST API]. Cloud storage providers are demanding this. What are IBM plans?
IBM plans to offer REST on SONAS. IBM uses SONAS internally for its own cloud storage offerings.
If you ask a DB2 specialist, an AIX specialist, and a System Storage specialist, on how to configure System p and System Storage for optimal performance, you get three different answers. Are there any IBMers who are cross-functional that can help?
Yes, for example, Earl Jew is an IBM Field Technical Support Specialist (FTSS) for both System p and Storage, and can help you with that.
Both Oracle and Microsoft recommend RAID-10 for their applications.
Don't listen to them. Feel free to use RAID-5, RAID-6 or RAID-X instead.
Resizing SVC source volumes forces ongoing FlashCopy or Metro Mirror relatiohships to be stopped. Does IBM plan to address this?
Currently, you have to stop, resize both source and target, then start the relationship again. Consider getting IBM Tivoli Storage Productivity Center for Replication (TPC-R).
IBM continues to support this for exising clients. For new deployments, IBM offers SONAS and the Information Archive (IA).
When will I be able to move SVC volumes between I/O groups?
You can today, but it is disruptive to the operating system. IBM is investigating making this less disruptive.
Will XIV ever support the mainframe?
It does already, with support for both Linux and z/VM today. For VSE support, use SVC with XIV. For those with the new zBX extension, XIV storage can be used with all of the POWER and x86-based operating systems supported. IBM has no plans to offer direct FICON attachment for z/OS or z/TPF.
Not a question - Kudos to the TSM and ProtecTIER team in supporting native IP-based replication!
When will IBM offer POWER-based models of the XIV, SVC and other storage devices?
IBM's decision to use industry-standard x86 technology has proven quite successful. However, IBM re-looks at this decision every so many years. Once again, the last iteration determined that it was not worth doing. A POWER-based model might not beat the price/performance of current x86 models, and maintaining two separate code bases would hinder development of new innovations.
We have both System i and System z, what is IBM doing to address the fact that PowerHA and GDPS are different?
IBM TPC-R has a service offering extension to support "IBM i" environments. GDPS plans to support multi-platform environments as well.
This was a great interactive session. I am glad everyone stayed late Thursday evening to participate in this discussion.
Continuing my coverage of the annual [2010 System Storage Technical University], I participated in the storage free-for-all, which is a long-time tradition, started at SHARE User Group conference, and carried forward to other IT conferences. The free-for-all is a Q&A Panel of experts to allow anyone to ask any question. These are sometimes called "Birds of a Feather" (BOF). Last year, they were called "Meet the Experts", one for mainframe storage, and the other for storage attached to distributed systems. This year, we had two: one focused on Tivoli Storage software, and the second to cover storage hardware. This post provides a recap of the Storage Hardware free-for-all.
The emcee for the event was Scott Drummond. The other experts on the panel included Dan Thompson, Carlos Pratt, Jack Arnold, Jim Blue, Scott Schroder, Ed Baker, Mike Wood, Steve Branch, Randy Arseneau, Tony Abete, Jim Fisher, Scott Wein, Rob Wilson, Jason Auvenshine, Dave Canan, Al Watson, and myself, yours truly, Tony Pearson.
What can I do to improve performance on my DS8100 disk system? It is running a mix of sequential batch processing and my medical application (EPIC). I have 16GB of cache and everything is formatted as RAID-5.
We are familiar with EPIC. It does not "play well with others", so IBM recommends you consider dedicating resources for just the EPIC data. Also consider RAID-10 instead for the EPIC data.
How do I evaluate IBM storage solutions in regards to [PCI-DSS] requirements.
Well, we are not lawyers, and some aspects of the PCI-DSS requirements are outside the storage realm. In March 2010, IBM was named ["Best Security Company"] by SC Magazine, and we have secure storage solutions for both disk and tape systems. IBM DS8000 and DS5000 series offer Full Disk Encryption (FDE) disk drives. IBM LTO-4/LTO-5 and TS1120/TS1130 tape drives meet FIPS requirements for encryption. We will provide you contact information on an encryption expert to address the other parts of your PCI-DSS specific concerns.
My telco will only offer FCIP routing for long-distance disk replication, but my CIO wants to use Fibre Channel routing over CWDM, what do I do?
IBM XIV, DS8000 and DS5000 all support FC-based long distance replication across CWDM. However, if you don't have dark fiber, and your telco won't provide this option, you may need to re-negotiate your options.
My DS4800 sometimes reboots repeatedly, what should I do.
This was a known problem with microcode level 760.28, it was detecting a failed drive. You need to replace the drive, and upgrade to the latest microcode.
Should I use VMware snapshots or DS5000 FlashCopy?
VMware snapshots are not free, you need to upgrade to the appropriate level of VMware to get this function, and it would be limited to your VMware data only. The advantage of DS5000 FlashCopy is that it applies to all of your operating systems and hypervisors in use, and eliminates the consumption of VMware overhead. It provides crash-consistent copies of your data. If your DS5000 disk system is dedicated to VMware, then you may want to compare costs versus trade-offs.
Any truth to the rumor that Fibre Channel protocol will be replaced by SAS?
SAS has some definite cost advantages, but is limited to 8 meters in length. Therefore, you will see more and more usage of SAS within storage devices, but outside the box, there will continue to be Fibre Channel, including FCP, FICON and FCoE. The Fibre Channel Industry Alliance [FCIA] has a healthy roadmap for 16 Gbps support and 20 Gbps interswitch link (ISL) connections.
What about Fibre Channel drives, are these going away?
We need to differentiate the connector from the drive itself. Manufacturers are able to produce 10K and 15K RPM drives with SAS instead of FC connectors. While many have suggested that a "Flash-and-Stash" approach of SSD+SATA would eliminate the need for high-speed drives, IBM predicts that there just won't be enough SSD produced to meet the performance needs of our clients over the next five years, so 15K RPM drives, more likely with SAS instead of FC connectors, will continue to be deployed for the next five years.
We'd like more advanced hands-on labs, and to have the certification exams be more product-specific rather than exams for midrange disk or enterprise disk that are too wide-ranging.
Ok, we will take that feedback to the conference organizers.
IBM Tivoli Storage Manager is focused on disaster recovery from tape, how do I incorporate remote disk replication.
This is IBM's Unified Recovery Management, based on the seven tiers of disaster recovery established in 1983 at GUIDE conference. You can combine local recovery with FastBack, data center server recovery with TSM and FlashCopy manager, and combine that with IBM Tivoli Storage Productivity Center for Replication (TPC-R), GDOC and GDPS to manage disk replication across business continuity/disaster recovery (BC/DR) locations.
IBM Tivoli Storage Productivity Center for Replication only manages the LUNs, what about server failover and mapping the new servers to the replicated LUNs?
There are seven tiers of disaster recovery. The sixth tier is to manage the storage replication only, as TPC-R does. The seventh tier adds full server and network failover. For that you need something like IBM GDPS or GDOC that adds this capability.
All of my other vendor kit has bold advertising, prominent lettering, neon lights, bright colors, but our IBM kit is just black, often not even identifying the specific make or model, just "IBM" or "IBM System Storage".
IBM has opted for simplified packaging and our sleek, signature "raven black" color, and pass these savings on to you.
Bring back the SHARK fins!
We will bring that feedback to our development team. ("Shark" was the codename for IBM's ESS 800 disk model. Fiberglass "fins" were made as promotional items and placed on top of ESS 800 disk systems to help "identify them" on the data center floor. Unfortunately, professional golfer [<a href="http://www.shark.com/">Greg Norman</a>] complained, so IBM discontinued the use of the codename back in 2005.)
Where is Infiniband?
Like SAS, Infiniband had limited distance, about 10 to 15 meters, which proved unusable for server-to-storage network connections across data center floorspace. However, there are now 150 meter optical cables available, and you will find Infiniband used in server-to-server communications and inside storage systems. IBM SONAS uses Infiniband today internally. IBM DCS9900 offers Infiniband host-attachment for HPC customers.
We need midrange storage for our mainframe please?
In addition to the IBM System Storage DS8000 series, the IBM SAN Volume Controller and IBM XIV are able to connect to Linux on System z mainframes.
We need "Do's and Don'ts" on which software to run with which hardware.
IBM [Redbooks] are a good source for that, and we prioritize our efforts based on all those cards and letters you send the IBM Redbooks team.
The new TPC v4 reporting tool requires a bit of a learning curve.
The new reporting tool, based on Eclipse's Business Intelligence Reporting Tool [BIRT], is now standardized across the most of the Tivoli portfolio. Check out the [Tivoli Common Reporting] community page for assistance.
An unfortunate side-effect of using server virtualization like VMware is that it worsens management and backup issues. We now have many guests on each blade server.
IBM is the leading reseller of VMware, and understands that VMware adds an added layer of complexity. Thankfully, IBM Tivoli Storage Manager backups uses a lightweight agent. IBM [System Director VMcontrol] can help you manage a variety of hypervisor environments.
This was a great interactive session. I am glad everyone stayed late Thursday evening to participate in this discussion.
Continuing my coverage of the [Data Center 2010 conference], Tuesday afternoon I presented "Choosing the Right Storage for your Server Virtualization". In 2008 and 2009, I attended this conference as a blogger only, but this time I was also a presenter.
The conference asked vendors to condense their presentations down to 20 minutes. I am sure this was inspired by the popular 18-minute lectures from the [TED conference] or perhaps the [Pecha Kucha] night gatherings in Japan where each presenter speaks while showing 20 slides for 20 seconds each, This forces the presenters to focus on their key points and not fill the time slot with unnecessary marketing fluff. This also allows more vendors to have a chance to pitch their point of view.
Continuing my post-week coverage of the [Data Center 2010 conference], Thursday morning had some interesting sessions for those that did not leave town last night.
Interactive Session Results
In addition to the [Profile of Data Center 2010] that identifies the demographics of this year's registrants, the morning started with highlights of the interactive polls during the week.
External or Heterogeneous Storage Virtualization
The analyst presented his views on the overall External/Heterogeneous Storage Virtualization marketplace. He started with the key selling points.
Avoid vendor lock-in. Unlike the IBM SAN Volume Controller, many of the other storage virtualization products result in vendor lock-in.
Leverage existing back-end capacity. Limited to what back-end storage devices are supported.
Simplify and unify management of storage. Yes, mostly.
Lower storage costs. Unlike the IBM SAN Volume Controller, many using other storage virtualization discover an increase in total storage costs.
Migration tools. Yes, as advertised.
Consolidation/Transition. Yes, over time.
Better functionality. Potentially.
Shortly after several vendors started selling external/heterogeneous storage virtualization solutions, either as software or pre-installed appliances, major storage vendors that were caught with their pants down immediately started calling everything internally as also "storage virtualization" to buy some time and increase confusion.
While the analyst agreed that storage virtualization simplifies the view of storage from the host server side, it can complicate the management of storage on the storage end. This often comes up at the Tucson Briefing Center. I explain this as the difference between manual and automatic transmission cars. My father was a car mechanic, and since he is the sole driver and sole mechanic, he prefers manual transmission cars, easier to work on. However, rental car companies, such as Hertz or Avis, prefer automatic transmission cars. This might require more skills on behalf of their mechanics, but greatly simplifies the experience for those driving.
The analyst offered his views on specific use cases:
Data Migration. The analyst feels that external virtualization serves as one of the best tools for data migration. But what about tech refresh of the storage virtualization devices themselves? Unlike IBM SAN Volume Controller, which allows non-disruptive upgrades of the nodes themselves, some of the other solutions might make such upgrades difficult.
Consolidation/Transition. External virtualization can also be helpful, depending on how aggressive the schedule for consolidation/transition is performed.
Improved Functionality/Usability. IBM SAN Volume Controller is a good example, an unexpected benefit. Features like thin provisioning, automated storage tiering, and so on, can be added to existing storage equipment.
The analyst mentioned that there were different types of solutions. The first category were those that support both internal storage and external storage virtualization, like the HDS USP-V or IBM Storwize V7000. He indicated that roughly 40 percent of HDS USP-V are licensed for virtualization. The second category were those that support external virtualization only, such as IBM SAN Volume Controller, HP Lefthand and SVSP, and so on. The third category were software-only Virtual Guest images that could provide storage virtualization capabilities.
The analyst mentioned EMC's failed product Invista, which sold less than 500 units over the past five years. The low penetration for external virtualization, estimated between 2-5 percent, could be explained from the bad taste that left in everyone considering their options. However, the analyst predicts that by 2015, external virtualization will reach double digit marketshare.
Having a feel for the demographics of the registrants, and specific interactive polling in each meeting, provides a great view on who is interested in what topic, and some insight into their fears and motivations.
Continuing my coverage of the Data Center Conference, Dec 1-4, 2009 here in Las Vegas, this post focused on data protection strategies.
Two analysts co-presented this session which provided an overview of various data protection techniques. A quick survey of the audience found that 27 percent have only a single data center, 13 percent have load sharing of their mission critical applications across multiple data centers, and the rest use a failover approach to either development/test resources, standby resources or an outsourced facility.
There are basically five ways to replicate data to secondary locations:
Array-based replication. Many high-end disk arrays offer this feature. IBM's DS8000 and XIV both have synchronous and asynchronous mirroring. Data Deduplication can help in this regard to reduce the amount of data transmitted across locations.
NAS-based replication. I consider this just another variant of the first, but this can be file-based instead of block-based, and can often be done over the public internet rather than dark fiber.
Network-based replication. This is the manner that IBM SAN Volume Controller, EMC RecoverPoint, and others can replicate. The analysts liked this approach as it was storage vendor-independent.
Host-based replication. This is often done by the host's Operating System, such as through a Logical Volume Manager (LVM) component.
Application/Database replication. There are a variety of techniques, including log shipping of transactions, SQL replication, and active/active application-specific implementations.
The analysts felt that "DR Testing" has become a lost art. People are just not doing it as often as they should, or not doing it properly, resulting in surprises when a real disaster strikes.
A question came up about the confusion between "Disaster Recovery Tiers" and Uptime Institute's "Data Center Facilities Tiers". I agree this is confusing. Many clients call their most mission critical applications as Tier 1, less critical as Tier 2, and least critical as Tier 3. In 1983, IBM User Group GUIDE came up with "Business Continuity Tiers" where Tier 1 was the slowest recovery from manual tape, and Tier 7 was the fastest recovery with a completely automated site, network, server and storage failover. However, for Data Center facility tiers, Uptime has the simplest least available (99.3 percent uptime) data center as Tier 1, and the most advanced, redundant, highest available (99.995 percent) data center as Tier 4. This just goes to show that when one person starts using "Tier 1" or "Tier 4" terminology, it can be misinterpreted by others.
Well it's Tuesday again, and you know what that means... IBM announcements! Yesterday, at the IBM Edge conference here in Orlando, Florida, IBM announced its new apporach to storage, and a whole bunch of storage products, enhancements, and services. I will focus on some key ones here, and save the rest for next week.
IBM SAN Volume Controller (SVC) v6.4
The SVC is IBM's enterprise-class storage hypervisor. The latest software release, v6.4, can be installed on any SVC hardware, from the 2145-8F2 introduced back in 2005, to newer models like the 2145-CG8. Here are the key features:
Fibre Channel over Ethernet (FCoE) -- This is complete end-to-end support. For SVC units with 10GbE ports, these ports can be now be used for FCoE. This allows hosts to attach to SVC via FCoE, allows SVC node-to-node communication for clustering, and allows SVC to communicate to back-end devices via FCoE.
Real-Time Compression -- IBM ported over the patent Random Access Compression Engine (RACE) from the Real-Time Compression Appliances to SVC v6.4. This allows primary data, accessed via block-based protocols, to be compressed up to 80 percent. This feature is an extra priced feature by TB.
Non-Disruptive Volume move between I/O Groups -- If you don't already have SVC, you don't need to worry about this. For existing SVC customers, this allows volumes to be associated with two or more I/O groups, and that you can add or remove I/O groups non-disruptively. For example, if you want to move a volume from IOG1 to IOG2, then you add IOG2 to the list of I/O groups for the volume, let the multi-pathing software discover the additional paths, the remove IOG1, which then marks the previous IOG1 paths inactive. All this can be done while applications read and write data.
Dedicate FCP ports for Replication -- If you activate the two 10GbE Ethernet ports for FCoE, you can free up two FCP ports that you can dedicate for long-distance Metro Mirror or Global Mirror.
If you have SVC today, but are running an old release like v4.3 or v5.1, I recommennd you upgrade up to at least v6.2.05 release now. This release has been out for a year and is very stable, and serves as a great platform for a later upgrade to SVC v6.4.
IBM Storwize V7000 v6.4
The Storwize V7000 is IBM's midrange storage hypervisor. The latest software release, v6.4, can be installed on existing block-only Storwize V7000 units in the field. The Storwize V7000 v6.4 gets all the features listed above, as well as the following:
Four-way clustering -- Previously, you could cluster two Storwize V7000 controller enclosures together (4 canisters total). To cluster three or four controllers required an RPQ. Now, IBM supports up to four Storwize V7000 controller enclosures (8 canisters) without an RPQ.
Direct Fibre Channel attach -- A lot of people are using Storwize V7000 inside single-rack configurations, so it makes sense not to require a SAN switch for just a few Windows, Linux or VMware servers. An RPQ is now available to allow this to happen.
IBM Tivoli Storage Productivity Center (TPC) v5.1
TPC is already ranked one of the best Storage Infrastructure Management software in the market, and this release will just solidify its lead. Key features include:
Upward integration to higher level management systems
A new, intuitive, easy-to-use web-based GUI inspired by the XIV GUI
Integration of COGNOS to be able to generate and customize reports
Support for SONAS systems
There are several presentations on TPC this week that will go into more detail. Check out the [TPC Facebook page].
My latest book Inside System Storage: Volume IV is now available!
Yes, can you believe it? I have published my fourth volume in my "Inside System Storage" series! It is available in three formats:
Hardcover with dust jacket
eBook (Adobe Acrobat PDF)
You can order this, and all my other books, in all formats, directly from my [Author Spotlight] page. The paperback will also be available soon from other online booksellers, search for ISBN 978-1-105-72213-4.
IBM DS3500 Express
The DS3500 is our entry-level block-based device, designed specifically for random I/O workloads. This includes databases, email repositories, traditional business applications, and on-line transactional workloads. Here are the new features:
Dynamic Disk Pooling, similar to what XIV does to reduce disk rebuild times, but using a RAID-6 like approach per chunk of data.
Thin Provisioning using Dynamic Disk Pooling
Asynchronous Logical Unit Access (ALUA) failover
Enhanced FlashCopy, improved scalability, consistency groups and rollback support
VMware API for Array Integration (VAAI) support. This includes Write Same, Extended Copy, and Atomic Test & Set.
The DS3500 replaces the previous models of DS3200, DS3300 and DS3400 models.
The DCS3700 is our entry-level/midrange block-based device, replacing the DCS9900 model, designed specifically for sequential I/O workloads. This includes Big Data analytics, Hadoop, High Performance Computing (HPC), video surveillance, and television broadcasting. It holds 60 drives in a 4U controller enclosure.
This week several IBM executives will present at the 28th Annual Data Center Conference here in Las Vegas. Here is a quick recap:
Steve Sams: Data Center Cost Saving Actions Your CFO Will Love
A startling 78 percent of today's data centers were built in the last century, before the "dot com" era and the adoption of high-density blade servers. IBM Vice President of Global Site and Facility Services, Steve Sams, presented actions that can help extend the life of existing data centers, help rationalize the infrastructure across the company, and design a new data center that is flexible and responsive to changing needs.
In one example, an 85,000 square foot datacenter in Lexington had reached 98 percent capacity based on power/cooling requirements. They estimated it would take $53 million US dollars to either upgrade the facility or build a new facility to meet projected growth. Instead, IBM was able to consolidate servers six-to-one, an 85 percent reduction. IBM also was able to make changes to the cooling equipment, redirect airflow and changed out the tiles, re-oriented the servers for more optimal placement, and implement measurement and management tools. The end result? The facility now has eight times the compute capability and enjoys 15 percent headroom for additonal growth. All this for only 1.5 million US dollar investment, instead of 53 million.
IBM builds hundreds of data centers for clients large and small. In addition to the "Portable Modular Data Center"(PMDC) shipping container on display at the Solution Showcase, IBM offers the "Scalable Modular Data Center", a turn-key system with a small 500 to 2500 square foot size for small customers. For larger deployments, the "Enterprise Modular Data Center" offers standardized deployments in 5000 square foot increments. IBM also offers "High Density Zones" which can be perfect way to avoid a full site retrofit.
Helene Armitage: IT-wide Virtualization
Helene is IBM General Manager of the newly formed IBM System Software division. A smarter planet will require more dynamic infrastructures, which is IBM's approach to helping clients through the virtualization journey. The virtualization of resources, workloads and business processes will require end-to-end management. To help, IBM offers IBM Systems Director.
Helene indicated that there are four stages of adoption:
Physical consolidation - VMware and Hyper-V are the latest examples of running many applications on fewer physical servers. Of course, IBM has been doing this for decades with mainframes, and has had virtualization on System i and System p POWER systems as well. A quick survey of the audience found that about 20 percent were doing server virtualization on non-x86 platforms (for example, PowerVM or System z mainframe z/VM)
Pools of resources - SAN Volume Controller is an example solution to manage storage as a pool of disparate storage resources. Supercomputers manage pools of servers.
Integrated Service Management - in the past, resources were managed by domain, resulting in islands of management. Now, with IBM Systems Director, you can manage AIX, IBM i, Linux and Windows servers, including non-IBM servers running Linux and Windows.
Service management can provide monitoring, provisioning, service catalog, self-service, and business-aligned processes.
Cloud computing - Helene agreed that not everyone will get to this stage. Some will adopt cloud computing, whether public, private or some kind of hybrid, and others may be fine at stage 3.
For those clients that want assistance, IBM offers three levels of help:
Help me decide what is best for me
Help me implement what I have decided to do
Help me manage and run my operations
With IBM's compelling vision for the future, best of breed solutions, leadership in management software, extensive experience in services, and solid business industry knowledge, it makes sense to tap IBM to help with your next IT transformation.
Earlier this year, I wrote a Web article titled [Data Footprint Reduction] which covered data deduplication and compression, and was asked to present this at IBM Edge. I have expanded it to include:
Space-Efficient Point-in-Time copies
After I presented the basic concepts, Sanjay Bhikot, a Unix and Storage admin at RICOH, presented his real-world experiences with data deduplication using the IBM ProtecTIER and real-time compression Beta experience using the SAN Volume Controller (SVC).
IBM Active Cloud Engine Implementation on IBM SONAS 1.3 and IBM Storwize V7000 Unified
John Sing (IBM) presented the latest enhancements in the v1.3.2 release of SONAS and Storwize V7000 Unified.
Introducing VMware vSphere Storage Features
Fellow blogger Stephen Foskett presented this session on VMware's storage features. This included VMware APIs for Array Integration (VAAI), VMware Array Storage Awareness (VASA), vCenter plug-ins, and a new concept he called "vVol" which de-multiplexes the "I/O Blender" that server hypervisors do by tagging individual requests to individual OS guests to provide added benefit. IBM is a leading reseller of VMware, so it makes sense that most of our storage meets all of Steve's requirements for recommendation.
IBM's Storage Strategy in the Smarter Computing Era
Last year, I presented this on the fourth day of the conference, and feedback we received from attendees was that this should have been presented sooner in the week, as it provides great context for the more detailed product presentations.
To address this concern, the IBM executives presented IBM strategy on Monday's keynote session, but allowed me to present this on Wednesday for several reasons:
You may have missed the keynote session. For example, you may not have arrived in time to hear the executives speak due to weather or mechanical problems causing travel delays.
You may have attended the keynote session, but want to hear it again. Maybe you were a bit hung-over, or just may have been overwhelmed with the size and scope of this event. I have read for strategic topics, audiences may have to hear the message five to seven times before they truly appreciate and understand it.
You may want to ask questions, and explore the implications in more detail. While keynote sessions can reach a broader audience, the communication is very much uni-directional. With break-out sessions with a few hundred people, the venue is more intimate and can afford opportunties for information exchange.
The title of this session rolls off the tongue nicely, much like "James and the Giant Peach", "Harold and the Purple Crayon", or "Charlie and the Chocolate Factory".
When people say they are interested in "Cloud Storage", what exactly do they mean. After discussions with hundreds of clients, IBM has worked out a "taxonomy" that identifies four distinct types of storage:
In this session, I presented how IBM SONAS addresses all four of these categories, as well as other IBM storage products that can address specific categories in the taxonomy.
In the evening, the attendees at IBM Edge joined the attendees from Innovate2012 (focused on IBM Rational products) at SeaWorld, with BBQ dinner, rides, Shamu the whale show, and a concert featuring Foreigner!
This week I am in Orlando, Florida for the IBM Edge conference. Thursday evening after all the other sessions, we had a Free-for-All, a Q&A panel across all storage topics, moderated by Scott Drummond. The conference officially ends at noon tomorrow, but for many, this is the last session, as people fly out Friday morning. Here are the questions and the panel responses during the session.
When will IBM unify their storage management between Mainframe z/OS and the distributed systems platforms?
IBM offers a Change and Configuration Management Data Base (CCMDB) for this purpose with appropriate collectors from z/OS and distributed systems, but hasn't sold well.
When will IBM devices have RESTful interfaces?
Both IBM Systems Director and IBM Tivoli Storage Productivity Center (TPC) offer RESTful APIs. IBM Systems Director can manage z/VM and Linux on System z, as well as Power Systems and x86 based distributed systems. Since October 2008, IBM's Project Zero introduced RESTful interfaces to PHP and Groovy software running on WebSphere sMash environments. We have not heard much about this since 2008.
Will IBM TPC support NPIV on Power Systems?
TPC 5.1 has toleration support for this, showing the first port connection discovered, but not all connections, and we expect to retrofit this toleration to TPC 4.2.2 Fixpack 2. Hopefully, we will have full support in a future release.
We would like TPC for Replication to run on Linux for System z. We do not run z/OS at the disaster recovery site location.
Submit an IBM Request for Enhancement [RFE] for this. We have TPC for Replication on z/OS, as well as the distributed systems version that runs on Windows, Linux and AIX.
We have enhancements we would like to see for XIV and SONAS also, can we use the RFE process for this also?
Yes, submit the requirements for our review.
We heard the Statement of Direction that there would be storage integrated into the PureSystems. What exactly does that mean?
The PureSystems family of expert-integrated systems is based on a new chassis that has a front part, a midplane, and a back-part. All IBM System Storage products that support x86 and Power Systems can work with PureSystems. However, IBM does not yet offer storage that fits in the front part of the PureFlex chassis, but the Statement of Direction indicates that we intend to offer that option. Until then, the IBM Storwize V7000 is the storage of choice that can be put into the PureSystems rack, but outside the individual chasses.
We see some features like Real-Time Compression being put into the SAN Volume Controller (SVC), and other features put into the back-end devices. How are we supposed to make sense of this?
IBM's new pilot program, the SmartCloud Virtual Storage Center, to bring these all together. In general, we have design teams of system architects that determine which features go in which products, and prioritize accordingly.
We heard the IBM Executives during the opening session indicate that IBM's strategy involves supporting Big Data, but I haven't seen any storage that supports native Hadoop interfaces. Did I miss something?
First, I want to emphasize that Big Data is more than just MapReduce workloads. IBM offers Streams and BigInsights software to handle text, as well as Business Intelligence and Data Warehouse solutions for structured data. IBM's General Parallel File System (GPFS) has a Shared-Nothing-Cluster (SNC) mode with Hadoop interfaces that runs twice as fast as Hadoop's native HDFS file system. The storage products we recommend for Big Data are the SONAS and the DCS3700 disk systems, as both are optimized for the sequential workloads Big Data represents.
Everytime we upgrade our SVC, we review the list for SDDPCM multi-pathing and see that we need to upgrade our back-end DS8000 microcode up to recommended levels. Can we get a list of combinations that work from other customers?
The advantage of storage hypervisors like SVC is that we can separate the multi-pathing driver from the back-end managed disk systems. You only need the SDDPCM to support the SVC, not the back-end devices. For the most part, SVC has not dropped support for any level of previously supported OS or multi-pathing software.
On SVC, when we migrate volumes (vDisks) from one storage pool to another, we would like to throttle this process during FlashCopy.
Yes, we had several requests like this, which is why we now recommend using Volume Mirorring to perform migrations. In fact the GUI wizard uses Volume Mirroring by default when migrations are performed. As for throttling, IBM has implemented "I/O Priority Manager" that offers Quality of Service classes for DS8000 and XIV Gen3, and might consider porting this to other products in our portfolio.
Sizing systems is an art. I just need to know if the DS8000 is running hot. Can we have the equivalent of "red lines" for our disk systems similar to automobile engines?
Storage Optimizer was added to TPC 4.2 to help in this area, identifying heat-maps for IBM DS8000, DS6000, DS5000, DS4000, SVC and Storwize V7000. We recommend you look at the performance violation reports.
How can we evaluate the characteristics of our workloads?
Yes, TPC can do this.
When we are replacing non-IBM storage with IBM, we don't have good tools to evaluate the non-IBM equipment. What is IBM doing for this?
IBM's Disk Magic modeling tool can take inputs from a variety of sources, including iostat from the servers themselves. You can also install a 90-day trial of TPC to help with this.
We really like EMC's "Grab" program, does IBM have one also?
Updating the Host Attachment Kit (HAK) for AIX is quite painful for the SVC. We prefer the method employed for the XIV.
Thanks for the feedback.
For SVC, we need to correlate disk with VMware and VIOS. Can we get vSCSI information on VIOS?
TPC 5.1 has this support, and we believe it has been retrofitted to TPC 4.2.2 Fixpack 2, coming out this month.
Currently, with SVC, when volumes are part of a Global Mirror (GM) session, we need to cancel GM, expand the source volume, expand the target volume, then restart GM. We would like this to be fully automated and non-disruptive.
Sounds like a great requirement to submit for the RFE process.
Can we get an RSS Feed for the RFE community.
Yes, you can subscribe to it. You can also set up "Watch Lists".
Thanks to all of the IBM experts on the panel for their participation at this event!
This week I am in Orlando, Florida for the IBM Edge conference. This is the last day, so it ends early for people who want to get home to their datacenters (er.. families) for the weekend.
How Real-Time Compression Can Maximize Storage Efficiency for Production Applications
This was a split session with two speakers. First, Ian Rimmer, Senior IT Engineer and Architect at iBurst, presented their experience with the IBM Real-Time Compression Appliance in front of NetApp NAS storage arrays. Second, Jerry Haigh, IBM offering manager for IBM System Storage, presented the new Real-Time compression feature announced this week on IBM SAN Volume Controller (SVC) and Storwize V7000.
iBurst is the #1 Wireless Telecom for South Africa. The also offer cable broadband and VOIP. They have 200 employees servicing 120,000 subscriber/households. They need to keep five years' worth of text files, and have chosen real-time compression of their NAS storage. This was before IBM acquired the Storwize company, as they have been using it for the past six years.
The monetary savings from compression was used to purchase Performance Accelerator Modules (PAM) cards for their NetApp NAS gear, which benefit from the compression (more data stored in SSD to improve performance).
For backup, they use NDMP with Symantec NetBackup that keeps data in its compressed form as it is written to tape. They have an IBM TS3100 library with LTO tape as the backup repository.
Jerry Haigh presented Real-Time compression for primary disk data. Unlike the competition, this is designed to be used with primary data, including databases, and does this real-time, not post-process. In some performance tests, DB2 compressed on 48 drives out-performed the same data uncompressed on 96 drives. In another test focused on VMware Vmark benchmark, the compressed data was able to be same or better performance as uncompressed. In a third test with SVC virtualizing XIV running Oracle ORION test, the Oracle databases compressed 50 to 64 percent, and had better performance.
For those who already have SVC or Storwize V7000, consider a 45-day trial to check out compression for yourself.
NAS File Systems: Access and Authentication
Mark Taylor, IBM Technical Specialist for SONAS, N series and Storwize V7000 Unified, presented the nuances of authentication and authorization for NAS file systems. The differences between these two are:
Authentication - Yes, you are who you are.
Authorization - Yes, you are permitted to do what you are trying to do
(Prior to working with SONAS, my only experience with access and authentication in NAS was setting up my LAN at home, which I have connecting my Mac, Linux and Windows machines. I have both N series and SONAS at the IBM Executive Briefing Center in Tucson, Arizona, so I know first-hand how complicated NAS access and authentication systems can be.
A few months ago, I taught "Intro to NAS" as one of my topics at the Top Gun class in Argentina and Brazil. Several of the students had mentioned they thought they knew NAS solutions but had not realized all the technical issues with access and authentication that I discussed in my presentation.)
Mark explained the differences between Windows NTFS-style System identifiers (SID), versus UNIX-style user and group identifiers (UID, GID). For NAS solutions that support both CIFS and NFS, there are four options:
Microsoft Active Director (AD) extended with Identity Management for UNIX, formerly known as Services for UNIX (SFU). AD servers normally store SID information, but the extensions add extra columns to hold UID/GID mappings.
AD with Network Information Service (NIS) server. The problem with this approach is that AD and NIS are separate databases, and you need to coordinate updates to them, and their backups.
Lightweight Directory Access Protocol (LDAP) with SAMBA extensions. LDAP holds UID/GID information, and the SAMBA extensions adds extra columns to hold SID mapping.
Local mapping. The dangerous part of local mapping is that the storage admin is also the security admin, and you may want different people doing these roles.
Of these four methods, Mark recommends the first and third as best practices for multi-protocol authentication.
SID-to-UID mapping, UID-to-SID mapping
SONAS and Storwize V7000
SID-to-UID/GID mapping, NFS v4 ACLs
NFS v4 ACLs
Mark then explained how NFS v4 ACLs work, basically an ordered collection of "Access Control Elements" or ACEs. Each ACE on the ACL may "allow" or "deny" the request. You want to avoid "Inheritance" as that can cause problems and unxpected results.
That's it folks. Next week, I am spending time with my research buddies at the Almaden Research Center near San Jose, California, and then it is off to Moscow, Russia to kick off a series of IBM events called "Edge Comes to You" (ECTY).
The ECTY conferences will be a smaller subset of the Edge conference here in Orlando, but offered in other countries for those who were unable to travel to the United States.
Every year, I teach hundreds of sellers how to sell IBM storage products. I have been doing this since the late 1990s, and it is one task that has carried forward from one job to another as I transitioned through various roles from development, to marketing, to consulting.
This week, I am in the city of Taipei [Taipei] to teach Top Gun sales class, part of IBM's [Sales Training] curriculum. This is only my second time here on the island of Taiwan.
As you can see from this photo, Taipei is a large city with just row after row of buildings. The metropolitan area has about seven million people, and I saw lots of construction for more on my ride in from the airport.
The student body consists of IBM Business Partners and field sales reps eager to learn how to become better sellers. Typically, some of the students might have just been hired on, just finished IBM Sales School, a few might have transferred from selling other product lines, while others are established storage sellers looking for a refresher on the latest solutions and technologies.
I am part of the teach team comprised of seven instructors from different countries. Here is what the week entails for me:
Monday - I will present "Selling Scale-Out NAS Solutions" that covers the IBM SONAS appliance and gateway configurations, and be part of a panel discussion on Disk with several other experts.
Tuesday - I have two topics, "Selling Disk Virtualization Solutions" and "Selling Unified Storage Solutions", which cover the IBM SAN Volume Controller (SVC), Storwize V7000 and Storwize V7000 Unified products.
Wednesday - I will explain how to position and sell IBM products against the competition.
Thursday - I will present "Selling Infrastructure Management Solutions" and "Selling Unified Recovery Management Solutions", which focus on the IBM Tivoli Storage portfolio, including Tivoli Storage Productivity Center, Tivoli Storage Manager (TSM), and Tivoli Storage FlashCopy Manager (FCM). The day ends with the dreaded "Final Exam".
Friday - The students will present their "Team Value Workshop" presentations, and the class concludes with a formal graduation ceremony for the subset of students who pass. A few outstanding students will be honored with "Top Gun" status.
These are the solution areas I present most often as a consultant at the IBM Executive Briefing Center in Tucson, so I can provide real-life stories of different client situations to help illustrate my examples.
The weather here in Taipei calls for rain every day! I was able to take this photo on Sunday morning while it was still nice and clear, but later in the afternoon, we had quite the downpour. I am glad I brought my raincoat!