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This week, Tuesday, Wednesday and Thursday, I am at the IBM Dynamic Infrastructure Executive Summit at the beautiful Fairmont Resort in Scottsdale, Arizona. This is a mix of indoor and outdoor meetings, one-on-ones with IBM executives, and main-tent sessions.
The Solutions Showcase will cover the following:
As the bar for performance gets higher and the need to manage, store and analyze massive amounts of information escalates, systems must scale to meet the needs of the business. The latest server and storage technology innovations including: POWER7, eX5, XIV, ProtecTIER, SONAS, and System z Solution Editions.
Smarter Data Centers
Today’s data centers are under extreme power and cooling pressures and space constraints. How can you get more out of your existing facility, while planning for future requirements? IBM energy efficiency consultants will tell you how you can reduce both CAPEX and OPEX costs and plan for future growth with consolidation and virtualization, energy efficient (energy star) equipment and modular data center solutions. Be sure to check out the IBM Portable Modular Data Center (PMDC) that fits in a standard shipping crate!
IBM’s Cloud Computing solutions provide you with flexible, dynamic, secure and cost-efficient delivery choices from pay-per-use (by the hour, week or year) at IBM cloud centers around the world, conditioning your infrastructure to build your own private cloud or out-of-the box cloud solutions that are quick and easy to deploy. Which workloads are the best fit for cloud computing? How do you decide which cloud computing is right for your organization? Cloud experts will talk about the options, give you recommendations based on your business objectives and help you get started.
It seems everyone is talking about stacks, appliances and clouds.
On StorageBod, fellow blogger Martin Glassborow has a post titled [Pancakes!] He feels that everyone from Hitachi to Oracle is turning into the IT equivalent of the International House of Pancakes [IHOP] offering integrated stacks of software, servers and storage.
Cisco introduced its "Unified Computing System" about a year ago, [reinventing the datacenter with an all-Ethernet approach]. Cisco does not offer its own hypervisor software nor storage, so there are two choices. First, Cisco has entered a joint venture, called Acadia, with VMware and EMC, to form the Virtual Computing Environment (VCE) coalition. The resulting stack was named Vblock, which one blogger had hyphenated as Vb-lock to raise awareness to the proprietary vendor lock-in nature of this stack. Second, Cisco, VMware and NetApp had a similar set of [Barney press releases] to announce a viable storage alternative to those not married to EMC.
"Only when it makes sense. Oracle/Sun has the better argument: when you know exactly what you want from your database, we’ll sell you an integrated appliance that will do exactly that. And it’s fine if you roll your own.
But those are industry-wide issues. There are UCS/VCE specific issue as well:
Cost. All the integration work among 3 different companies costs money. They aren’t replacing existing costs – they are adding costs. Without, in theory, charging more.
Lock-in. UCS/Vblock is, effectively, a mainframe with a network backplane.
Barriers to entry. Are there any? Cisco flagged hypervisor bypass and large memory support as unique value-add – and neither seems any more than a medium-term advantage.
BOT? Build, Operate, Transfer. In theory Vblocks are easier and faster to install and manage. But customers are asking that Acadia BOT their new Vblocks. The customer benefit over current integrator practice? Lower BOT costs? Or?
Price. The 3 most expensive IT vendors banding together?
Longevity. Industry “partnerships” don’t have a good record of long-term success. Each of these companies has its own competitive stresses and financial imperatives, and while the stars may be aligned today, where will they be in 3 years? Unless Cisco is piloting an eventual takeover."
Fellow blogger Bob Sutor (IBM) has an excellent post titled
[Appliances and Linux]. Here is an excerpt:
"In your kitchen you have special appliances that, presumably, do individual things well. Your refrigerator keeps things cold, your oven makes them hot, and your blender purees and liquifies them. There is room in a kitchen for each of these. They work individually but when you are making a meal they each have a role to play in creating the whole.
You could go out and buy the metal, glass, wires, electrical gadgets, and so on that you would need to make each appliance but it is is faster, cheaper, and undoubtably safer to buy them already manufactured. For each device you have a choice of providers and you can pay more for additional features and quality.
In the IT world it is far more common to buy the bits and pieces that make up a final solution. That is, you might separately order the hardware components, the operating system, and the applications, and then have someone put them all together for you. If you have an existing configuration you might add more blades or more storage devices.
You don’t have to do this, however, in every situation. Just from a hardware perspective, you can buy a ready-made machine just waiting for the on switch to be flicked and the software installed. Conversely, you might get a pre-made software image with operating system and applications in place, ready to be provisioned to your choice of hardware. We can get even fancier in that the software image might be deployable onto a virtual machine and so be a ready made solution runnable on a cloud.
Thus in the IT world we can talk about hardware-only appliances, software-only appliances (often called virtual software appliances), and complete hardware and software combinations. The last is most comparable to that refrigerator or oven in your kitchen."
If your company was a restaurant, how many employees would you have on hand to produce your own electricity from gas generators, pump your own water from a well, and assemble your own toasters and blenders from wires and motors? I think this is why companies are re-thinking the way they do their own IT.
Rather than business-as-usual, perhaps a mix of pre-configured appliances, consisting of software, server and storage stacked to meet a specific workload, connected to public cloud utility companies, might be the better approach. By 2013, some analysts feel that as many as 20 percent of companies might not even have a traditional IT datacenter anymore.
“By employing techniques like virtualization, automated management, and utility-billing models, IT managers can evolve the internal datacenter into a ‘private cloud’ that offers many of the performance, scalability, and cost-saving benefits associated with public clouds. Microsoft provides the foundation for private clouds with infrastructure solutions to match a range of customer sizes, needs and geographies.
The public cloud:
“Cloud computing is expanding the traditional web-hosting model to a point where enterprises are able to off-load commodity applications to third-party service providers (hosters) and, in the near future, the Microsoft Azure Services Platform. Using Microsoft infrastructure software and Web-based applications, the public cloud allows companies to move applications between private and public clouds.”
Finally, I saw this from fellow blogger, Barry Burke(EMC), aka the Storage Anarchist, titled [a walk through the clouds] which is really a two-part post.
The first part describes a possible future for EMC customers written by EMC employee David Meiri, envisioning a wonderful world with "No more Metas, Hypers, BIN Files...."
The vision is a pleasant one, and not far from reality. While EMC prefers to use the term "private cloud" to refer to both on-premises and off-premises-but-only-your-employees-can-VPN-to-it-and-your-IT-staff-still-manages-it flavors, the overall vision is available today from a variety of Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS) providers.
A good analogy for "private cloud" might be a corporate "intranet" that is accessible only within the company's firewall. This allowed internal websites where information to be disseminated to employees could be posted, using standard HTML and standard web browsers that are already deployed on most PCs and workstations. Web pages running on an intranet can easily be moved to an external-facing website without too much rework or trouble.
The second part has Barry claiming that EMC has made progress towards a "Virtual Storage Server" that might be announced at next month's EMC World conference.
When people hear "Storage Virtualization" most immediately think of the two market leaders, IBM SAN Volume Controller and Hitachi Data Systems (HDS) Universal Storage Platform (USP) products. Those with a tape bent might throw in IBM's TS7000 virtual tape libraries or Oracle/Sun's Virtual Storage Manager (VSM). And those focused on software-only solutions might recall Symantec's Veritas Volume Manager (VxVM), DataCore's SANsymphony, or FalconStor's IPStor products.
But what about EMC's failed attempt at storage virtualization, the Invista? After five years of failing to deliver value, EMC has so far only publicised ONE customer reference account, and I estimate that perhaps only a few dozen actual customers are still running on this platform. Compare that to IBM selling tens of thousands of SAN Volume Controllers, and HDS selling thousands of their various USP-V and USP-VM products, and you quickly realize that EMC has a lot of catching up to do. EMC's first delivered Invista about 18 months after IBM SAN Volume Controller, similar to their introduction of Atmos being 18 months after our Scale-Out File Services (SoFS) and their latest CLARiiON-based V-Max coming out 18 months after IBM's XIV storage system.
So what will EMC's Invista follow-on "Virtual Storage Server" product look like? No idea. It might be another five years before you actually hear about a customer using it. But why wait for EMC to get their act together?
IBM offers solutions TODAY that can make life as easy as envisioned here. IBM offers integrated systems sold as ready-to-use appliances, customized "stacks" that can be built to handle particular workloads, residing on-premises or hosted at an IBM facility, and public cloud "as-a-service" offerings on the IBM Cloud.
My colleagues, Harley Puckett (left) and Jack Arnold (right) were highlighted in today's Arizona Daily Star, our local newspaper, as part of an article on IBM's success and leadership in the IT storage industry. At 1400 employees here in Tucson, IBM is Southern Arizona's 36th largest employer.
Highlighted in the article:
DS8700 with the new Easy Tier feature
TS7650 ProtecTIER virtual tape library with data deduplication capability
LTO-5 tape and the new Long Term File System (LTFS)
XIV with the new 2TB drive, for a maximum per-rack usable capacity of 161 TB.
Greg and 3PAR's Marc Farley did an "ambush" interview with the folks at the IBM booth at SNW, including Paula Koziol about Twitter, and [Rich Swain] about IBM's latest SONAS product. Here is their post [Storage Monkey business with IBM]:
You can learn more about SONAS from my post [More Details about IBM Clustered NAS]. SONAS is based on software that has been available since 1996, on commodity off-the-shelf server and storage systems, but building a complete system was left as an exercise to the end-user, which many of the top 500 Supercomputers have done.
Back in November 2007, IBM announced Scale-Out File Services (SoFS) which was a set of IBM Global Technical Services to build a customized solution from the software and a set of servers, disk and tape storage. Customized configurations were done for a variety of workloads from Digital Media to Scientific Research High Performance Computing (HPC). Last year, SoFS was renamed to IBM Smart Business Storage Cloud (SBSC).
This year, IBM was able to package all of the software and hardware into an easy to order machine-type model that has everything cabled and ready to use. This is what SONAS is today.
Continuing my discussion of this week's announcements of IBM storage products, I will cover the announcements that double storage capacity per footprint.
Linear Tape Open - Generation 5
IBM announced [LTO-5 drives], the TS2250 half-height and the TS2350 full-height drives, as well as support for LTO-5 drives in its various tape libraries: TS3100, TS3200, and TS3500. The native 1.5TB capacity of the LTO-5 cartridge is nearly double the 800GB capacity of the LTO-4 predecessor. With 2:1 compression, that's 3TB of data per cartridge! Performance-wise, the data transfer rate is 140 MB/sec, about 17 percent improvement over the 120MB/sec of the LTO-4 technology. The TS2250, TS2350, TS3100 and TS3200 now all offer dual-SAS ports for higher availability.
LTO-5 carries forward many of the advancements of past generations. For example, LTO-5 continues the G-2/G-1 "backward compatibility" architecture, which means that the LTO-5 drive can read LTO-3 and LTO-4 cartridges, and can write LTO-4 cartridges. Like the LTO-3 and LTO-4, the same LTO-5 drive can read and write WORM or regular rewriteable cartridges. Like the LTO-4, the LTO-5 offers drive-level data-at-rest encryption. These use a symmetric 256-bit AES key, managed by IBM Tivoli Key Lifecycle Manager (TKLM).
One thing that is new in LTO-5 is the Long Term File System [LTFS] available on the TS2250 and TS2350, which allows you to treat the tape as a hierarchical file system, with files and folders, that you can drag and drop like any other file system.
XIV storage system
IBM [doubles the capacity of the XIV storage system] by supporting 2TB SATA drives. A full 15-module frame can hold up to 161TB of usable capacity. The smallest 6-module system with 2TB can hold up to 55TB of usable capacity. At this time, all of the drives in an XIV must be the same type, so we do not yet allow intermix of 1TB and 2TB in the same frame. The 2TB are more energy efficient, with a full 15-module frame consuming on average 6.7 kVA, compared to 7.8 kVA for the 1TB drives. The performance is roughly the same, so if, for example, your application workload got 3700 IOPS per module with 1TB drives, it will get about the same 3700 IOPS per module with 2TB drives.
The EXN1000 and EXN3000 can now double in capacity with 2TB SATA drives. These can be attached to the N3000 entry-level models, such as the N3400.
DS3000 disk system
The DS3200, DS3300 and DS3400, as well as their related expansion drawers, now supports 2TB SATA drives. This means that a single control unit with three expansion drawers can hold up to 96TB of raw capacity (48 drives).
DS8700 disk system
The DS8700 also now supports 2TB SATA drives, for a maximum raw capacity over 2PB, as well as new 600GB Fibre Channel drives. Now that IBM offers [Easy Tier] functionality, pairing Solid State Drives with slower, energy-efficient SATA disk makes a lot of financial sense.
That's a lot of announcements! As always, feel free to dig into each of the links to learn more about each product.
They say "Great Minds think alike" and that imitation is "the sincerest form of flattery." Both of these quotes came to mind when I read fellow blogger Chuck Hollis' (EMC) excellent April 7th blog post [The 10 Big Ideas That Are Shaping IT Infrastructure Today]. Not surprisingly, some of his thoughts are similar to those I had presented two weeks ago in my March 22nd post [Cloud Computing for Accountants]. Here are two charts that caught my eye:
On page 13 of my deck, I had an old black and white photo of telephone operators, as part of a section on the history of selecting "cloud" as the iconic graphic to represent all networks. Chuck has this same graphic on his chart titled "#1 The Industrialization of IT Infrastructure".
Looks like Chuck and I use the same "stock photo" search facility!
On page 45 on my deck, I had a list of major "arms dealers" that deliver the hardware and software components needed to build Cloud Computing. Chuck has a similar chart, titled "#2 The Consolidation of the IT Industry", but with some interesting differences.
Let's look at some of the key differences:
The left-to-right order is slightly different. I chose a 1-2-4-2-1 symmetrical pattern purely on aesthetic reasons. My presentation was to a bunch of accountants, and so I was trying not to make it sound like an "Infomercial" for IBM products and offerings. My sequence is roughly chronological, in that Oracle announced its intention to acquire Sun, then Cisco, VMware and EMC announced their VCE coalition, followed closely by Cisco, VMware and NetApp announcing they work together well also, followed by [HP extended alliance with Microsoft] on Jan 13, 2010. As the IT marketplace is maturing, more and more customers are looking for an IBM-like one-stop shopping experience, and certainly various "mini-mall" alliances have formed to try to compete in this space.
I had HP and Microsoft in the same column, referring only to the above-mentioned January announcement. HP is all about private cloud hardware infrastructures, but Microsoft is all about "three screens and the public cloud", so not sure how well this alliance will work out from a Cloud Computing perspective. This was not to imply that the other stacks don't work well with Microsoft software. They all do. Perhaps to avoid that controversy, Chuck chose to highlight HP's acquisition of EDS services instead.
I used the vendor logos in their actual colors. Notice that the colors black, blue and red occur most often. These happen to be the three most popular ballpoint pen ink colors found on the very same paper documents these computer companies are trying to eliminate. Paper-less office, anyone? Chuck chose instead to colorize each stack with his own color scheme. While blue for IBM and orange for Sun Microsystems make some sense, it is not clear if he chose green for Cisco/VMware/EMC for any particular reason. Perhaps he was trying to subtly imply that the VCE stack is more energy efficient? Or maybe the green refers to money to indicate that the VCE stack is the most expensive? Either way, I would pit IBM's server/storage/software stack up against anything of comparable price from these other stacks in any energy efficiency bake-off.
What about the Cisco/VMware/NetApp combination? All three got together to assure customers this was a viable combination. IBM is the number one reseller of VMware, and VMware runs great with IBM's N series NAS storage, so I do not dispute Cisco's motivation here. It makes sense for Cisco to two-time EMC in this manner. Why should Cisco limit itself to a single storage supplier? Et tu VMware? Having VMware chose NetApp over its parent company EMC was a bit of a shock. No surprise that Chuck left NetApp out of his chart.
No love for Dell? I give Dell credit for their work with Virtual Desktop Images (VDI), and for embracing Ubuntu Linux for their servers. Dell's acquisitions of EqualLogic iSCSI-based disk systems and Perot Systems for services are also worth noting. Dell used to resell some of EMC's gear, but perhaps that relationship continues to fade away, as I [predicted back in 2007]. Chuck's decision to leave Dell off his chart speaks volumes to where this relationship stands, and where it is going.
Perhaps we are all in just one big ["echo chamber"], as we are all coming up with similar observations, talking to similar customers, and reviewing similar market analyst reports. I am glad, at least this time, that Chuck and I for the most part agree where the marketplace is going. We live in interesting times!
Now that the US Recession has been declared over, companies are looking to invest in IT again. To help you plan your upcoming investments, here are some upcoming events in April.
SNW Spring 2010, April 12-15
IBM is a Platinum Plus sponsor at this [Storage Networking World event], to be held April 12-15 at the Rosen Shingle Creek Resort in Orlando, Florida. If you are planning to go, here's what you can go look for:
IBM booth at the Solution Center featuring the DS8700 and XIV disk systems, SONAS and the Smart Business Storage Cloud (SBSC), and various Tivoli storage software
IBM kiosk at the Platinum Galleria focusing on storage solutions for SAP and Microsoft environments
IBM Senior Engineer Mark Fleming presenting "Understanding High Availability in the SAN"
IBM sponsored "Expo Lunch" on Tuesday, April 13, featuring Neville Yates, CTO of IBM ProtecTIER, presenting "Data Deduplication -- It's not Magic - It's Math!"
IBM CTO Vincent Hsu presenting "Intelligent Storage: High Performance and Hot Spot Elimination"
IBM Senior Technical Staff Member (STSM) Gordon Arnold presenting "Cloud Storage Security"
One-on-One meetings with IBM executives
I have personally worked with Mark, Neville, Vincent and Gordon, so I am sure they will do a great job in their presentations. Sadly, I won't be there myself, but fellow blogger [Rich Swain from IBM] will be at the event to blog about all the actviities there.
Jim Stallings - General Manager, Global Markets, IBM Systems and Technology Group
Scott Handy - Vice President, WW Marketing, Power Systems, IBM Systems and Technology Group
Dan Galvan - Vice President, Marketing & Strategy, Storage and Networking Systems, IBM Systems and Technology Group
Inna Kuznetsova - Vice President, Marketing and Sales Enablement, Systems Software, IBM Systems and Technology Group
Jeanine Cotter - Vice President, Systems Services, IBM Global Technology Services
The webinar will include client testimonials from various companies as well.
Dynamic Infrastructure Executive Summit, April 27-29
I will be there, at this this 2-and-a-half-day [Executive Summit] in Scottsdale, Arizona, to talk to company executives. Discover how IBM can help you manage your ever-increasing amount of information with an end-to-end, innovative approach to building a dynamic infrastructure. You will learn all of our innovative solutions and find out how you can effectively transform your enterprise for a smarter planet.
“In times of universal deceit, telling the truth will be a revolutionary act.”
-- George Orwell
Well, it has been over two years since I first covered IBM's acquisition of the XIV company. Amazingly, I still see a lot of misperceptions out in the blogosphere, especially those regarding double drive failures for the XIV storage system. Despite various attempts to [explain XIV resiliency] and to [dispel the rumors], there are still competitors making stuff up, putting fear, uncertainty and doubt into the minds of prospective XIV clients.
Clients love the IBM XIV storage system! In this economy, companies are not stupid. Before buying any enterprise-class disk system, they ask the tough questions, run evaluation tests, and all the other due diligence often referred to as "kicking the tires". Here is what some IBM clients have said about their XIV systems:
“3-5 minutes vs. 8-10 hours rebuild time...”
-- satisfied XIV client
“...we tested an entire module failure - all data is re-distributed in under 6 hours...only 3-5% performance degradation during rebuild...”
-- excited XIV client
“Not only did XIV meet our expectations, it greatly exceeded them...”
In this blog post, I hope to set the record straight. It is not my intent to embarrass anyone in particular, so instead will focus on a fact-based approach.
Fact: IBM has sold THOUSANDS of XIV systems
XIV is "proven" technology with thousands of XIV systems in company data centers. And by systems, I mean full disk systems with 6 to 15 modules in a single rack, twelve drives per module. That equates to hundreds of thousands of disk drives in production TODAY, comparable to the number of disk drives studied by [Google], and [Carnegie Mellon University] that I discussed in my blog post [Fleet Cars and Skin Cells].
Fact: To date, no customer has lost data as a result of a Double Drive Failure on XIV storage system
This has always been true, both when XIV was a stand-alone company and since the IBM acquisition two years ago. When examining the resilience of an array to any single or multiple component failures, it's important to understand the architecture and the design of the system and not assume all systems are alike. At it's core, XIV is a grid-based storage system. IBM XIV does not use traditional RAID-5 or RAID-10 method, but instead data is distributed across loosely connected data modules which act as independent building blocks. XIV divides each LUN into 1MB "chunks", and stores two copies of each chunk on separate drives in separate modules. We call this "RAID-X".
Spreading all the data across many drives is not unique to XIV. Many disk systems, including EMC CLARiiON-based V-Max, HP EVA, and Hitachi Data Systems (HDS) USP-V, allow customers to get XIV-like performance by spreading LUNs across multiple RAID ranks. This is known in the industry as "wide-striping". Some vendors use the terms "metavolumes" or "extent pools" to refer to their implementations of wide-striping. Clients have coined their own phrases, such as "stripes across stripes", "plaid stripes", or "RAID 500". It is highly unlikely that an XIV will experience a double drive failure that ultimately requires recovery of files or LUNs, and is substantially less vulnerable to data loss than an EVA, USP-V or V-Max configured in RAID-5. Fellow blogger Keith Stevenson (IBM) compared XIV's RAID-X design to other forms of RAID in his post [RAID in the 21st Centure].
Fact: IBM XIV is designed to minimize the likelihood and impact of a double drive failure
The independent failure of two drives is a rare occurrence. More data has been lost from hash collisions on EMC Centera than from double drive failures on XIV, and hash collisions are also very rare. While the published worst-case time to re-protect from a 1TB drive failure for a fully-configured XIV is 30 minutes, field experience shows XIV regaining full redundancy on average in 12 minutes. That is 40 times less likely than a typical 8-10 hour window for a RAID-5 configuration.
A lot of bad things can happen in those 8-10 hours of traditional RAID rebuild. Performance can be seriously degraded. Other components may be affected, as they share cache, connected to the same backplane or bus, or co-dependent in some other manner. An engineer supporting the customer onsite during a RAID-5 rebuild might pull the wrong drive, thereby causing a double drive failure they were hoping to avoid. Having IBM XIV rebuild in only a few minutes addresses this "human factor".
In his post [XIV drive management], fellow blogger Jim Kelly (IBM) covers a variety of reasons why storage admins feel double drive failures are more than just random chance. XIV avoids load stress normally associated with traditional RAID rebuild by evenly spreading out the workload across all drives. This is known in the industry as "wear-leveling". When the first drive fails, the recovery is spread across the remaining 179 drives, so that each drive only processes about 1 percent of the data. The [Ultrastar A7K1000] 1TB SATA disk drives that IBM uses from HGST have specified 1.2 million hours mean-time-between-failures [MTBF] would average about one drive failing every nine months in a 180-drive XIV system. However, field experience shows that an XIV system will experience, on average, one drive failure per 13 months, comparable to what companies experience with more robust Fibre Channel drives. That's innovative XIV wear-leveling at work!
Fact: In the highly unlikely event that a DDF were to occur, you will have full read/write access to nearly all of your data on the XIV, all but a few GB.
Even though it has NEVER happened in the field, some clients and prospects are curious what a double drive failure on an XIV would look like. First, a critical alert message would be sent to both the client and IBM, and a "union list" is generated, identifying all the chunks in common. The worst case on a 15-module XIV fully loaded with 79TB data is approximately 9000 chunks, or 9GB of data. The remaining 78.991 TB of unaffected data are fully accessible for read or write. Any I/O requests for the chunks in the "union list" will have no response yet, so there is no way for host applications to access outdated information or cause any corruption.
(One blogger compared losing data on the XIV to drilling a hole through the phone book. Mathematically, the drill bit would be only 1/16th of an inch, or 1.60 millimeters for you folks outside the USA. Enough to knock out perhaps one character from a name or phone number on each page. If you have ever seen an actor in the movies look up a phone number in a telephone booth then yank out a page from the phone book, the XIV equivalent would be cutting out 1/8th of a page from an 1100 page phone book. In both cases, all of the rest of the unaffected information is full accessible, and it is easy to identify which information is missing.)
If the second drive failed several minutes after the first drive, the process for full redundancy is already well under way. This means the union list is considerably shorter or completely empty, and substantially fewer chunks are impacted. Contrast this with RAID-5, where being 99 percent complete on the rebuild when the second drive fails is just as catastrophic as having both drives fail simultaneously.
Fact: After a DDF event, the files on these few GB can be identified for recovery.
Once IBM receives notification of a critical event, an IBM engineer immediately connects to the XIV using remote service support method. There is no need to send someone physically onsite, the repair actions can be done remotely. The IBM engineer has tools from HGST to recover, in most cases, all of the data.
Any "union" chunk that the HGST tools are unable to recover will be set to "media error" mode. The IBM engineer can provide the client a list of the XIV LUNs and LBAs that are on the "media error" list. From this list, the client can determine which hosts these LUNs are attached to, and run file scan utility to the file systems that these LUNs represent. Files that get a media error during this scan will be listed as needing recovery. A chunk could contain several small files, or the chunk could be just part of a large file. To minimize time, the scans and recoveries can all be prioritized and performed in parallel across host systems zoned to these LUNs.
As with any file or volume recovery, keep in mind that these might be part of a larger consistency group, and that your recovery procedures should make sense for the applications involved. In any case, you are probably going to be up-and-running in less time with XIV than recovery from a RAID-5 double failure would take, and certainly nowhere near "beyond repair" that other vendors might have you believe.
Fact: This does not mean you can eliminate all Disaster Recovery planning!
To put this in perspective, you are more likely to lose XIV data from an earthquake, hurricane, fire or flood than from a double drive failure. As with any unlikely disaster, it is best to have a disaster recovery plan than to hope it never happens. All disk systems that sit on a single datacenter floor are vulnerable to such disasters.
For mission-critical applications, IBM recommends using disk mirroring capability. IBM XIV storage system offers synchronous and asynchronous mirroring natively, both included at no additional charge.
Are you tired of hearing about Cloud Computing without having any hands-on experience? Here's your chance. IBM has recently launched its IBM Development and Test Cloud beta. This gives you a "sandbox" to play in. Here's a few steps to get started:
Generate a "key pair". There are two keys. A "public" key that will reside in the cloud, and a "private" key that you download to your personal computer. Don't lose this key.
Request an IP address. This step is optional, but I went ahead and got a static IP, so I don't have to type in long hostnames like "vm353.developer.ihost.com".
Request storage space. Again, this step is optional, but you can request a 50GB, 100GB and 200GB LUN. I picked a 200GB LUN. Note that each instance comes with some 10 to 30GB storage already. The advantage to a storage LUN is that it is persistent, and you can mount it to different instances.
Start an "instance". An "instance" is a virtual machine, pre-installed with whatever software you chose from the "asset catalog". These are Linux images running under Red Hat Enterprise Virtualization (RHEV) which is based on Linux's kernel virtual machine (KVM). When you start an instance, you get to decide its size (small, medium, or large), whether to use your static IP address, and where to mount your storage LUN. On the examples below, I had each instance with a static IP and mounted the storage LUN to /media/storage subdirectory. The process takes a few minutes.
So, now that you are ready to go, what instance should you pick from the catalog? Here are three examples to get you started:
IBM WebSphere sMASH Application Builder
Base OS server to run LAMP stack
Next, I decided to try out one of the base OS images. There are a lot of books on Linux, Apache, MySQL and PHP (LAMP) which represents nearly 70 percent of the web sites on the internet. This instance let's you install all the software from scratch. Between Red Hat and Novell SUSE distributions of Linux, Red Hat is focused on being the Hypervisor of choice, and SUSE is focusing on being the Guest OS of choice. Most of the images on the "asset catalog" are based on SLES 10 SP2. However, there was a base OS image of Red Hat Enterprise Linux (RHEL) 5.4, so I chose that.
To install software, you either have to find the appropriate RPM package, or download a tarball and compile from source. To try both methods out, I downloaded tarballs of Apache Web Server and PHP, and got the RPM packages for MySQL. If you just want to learn SQL, there are instances on the asset catalog with DB2 and DB2 Express-C already pre-installed. However, if you are already an expert in MySQL, or are following a tutorial or examples based on MySQL from a classroom textbook, or just want a development and test environment that matches what your company uses in production, then by all means install MySQL.
This is where my SSH client comes in handy. I am able to login to my instance and use "wget" to fetch the appropriate files. An alternative is to use "SCP" (also part of PuTTY) to do a secure copy from your personal computer up to the instance. You will need to do everything via command line interface, including editing files, so I found this [VI cheat sheet] useful. I copied all of the tarballs and RPMs on my storage LUN ( /media/storage ) so as not to have to download them again.
Compiling and configuring them is a different matter. By default, you login as an end user, "idcuser" (which stands for IBM Developer Cloud user). However, sometimes you need "root" level access. Use "sudo bash" to get into root level mode, and this allows you to put the files where they need to be. If you haven't done a configure/make/make install in awhile, here's your chance to relive those "glory days".
In the end, I was able to confirm that Apache, MySQL and PHP were all running correctly. I wrote a simple index.php that invoked phpinfo() to show all the settings were set correctly. I rebooted the instance to ensure that all of the services started at boot time.
Rational Application Developer over VDI
This last example, I started an instance pre-installed with Rational Application Developer (RAD), which is a full Integrated Development Environment (IDE) for Java and J2EE applications. I used the "NX Client" to launch a virtual desktop image (VDI) which in this case was Gnome on SLES 10 SP2. You might want to increase the screen resolution on your personal computer so that the VDI does not take up the entire screen.
From this VDI, you can launch any of the programs, just as if it were your own personal computer. Launch RAD, and you get the familiar environment. I created a short Java program and launched it on the internal WebSphere Application Server test image to confirm it was working correctly.
If you are thinking, "This is too good to be true!" there is a small catch. The instances are only up and running for 7 days. After that, they go away, and you have to start up another one. This includes any files you had on the local disk drive. You have a few options to save your work:
Copy the files you want to save to your storage LUN. This storage LUN appears persistent, and continues to exist after the instance goes away.
Take an "image" of your "instance", a function provided in the IBM Developer and Test Cloud. If you start a project Monday morning, work on it all week, then on Friday afternoon, take an "image". This will shutdown your instance, and backup all of the files to your own personal "asset catalog" so that the next time you request an instance, you can chose that "image" as the starting point.
Another option is to request an "extension" which gives you another 7 days for that instance. You can request up to five unique instances running at the same time, so if you wanted to develop and test a multi-host application, perhaps one host that acts as the front-end web server, another host that does some kind of processing, and a third host that manages the database, this is all possible. As far as I can tell, you can do all the above from either a Windows, Mac or Linux personal computer.
Getting hands-on access to Cloud Computing really helps to understand this technology!
Last week, I presented "An Introduction to Cloud Computing" for two hours to the local Institute of Management Accountants [IMA] for their Continuing Professional Education [CPE]. Since I present IBM's leadership in Cloud Storage offerings, I have had to become an expert in Cloud Computing overall. The audience was a mix of bookkeepers, accountants, auditors, comptrollers, CPAs, and accounting teachers.
Here is a sample of the questions I took during and after my presentation:
If I need to shut down host machine, I lose all my virtual machines as well?
No, it is possible to seemlessly move virtual machines from one host to another. If you need to shut down a host machine, move all the VMs to other hosts, then you can shut down the empty host without impacting business.
Does the SaaS provider have to build their own app, can they not buy an app and then rent it out?
Yes, but they won't have competitive differentiation, and the software development they buy from will want a big cut of the action. SaaS developers that build their own applications can keep more of the profits for themselves.
How do backups work in cloud computing? Do I have to contact someone at the cloud computing company to find the backup tape?
Large datacenters often keep the most recent backups on disk, and older versions on tape in automated tape libraries that can fetch your backup in less than 2 minutes. Because of this, there is no need to talk to anyone, you can schedule or invoke your own backups, and often perform the recovery yourself using self-service tools.
Last month, my sister tried to rent a car during the week the Tucson Gem Show, but they were out of cars she wanted to drive. Could this happen with Cloud Computing?
Not likely. With rental cars, the cars have to be physically in Tucson to rent them. Rental companies could have brought cars down from Phoenix to satisfy demand. With Cloud Computing, it is all accessible over the global network, you are not limited to the cloud providers nearest you.
Is there a reason why Amazon Web Services (AWS) charges more for a Windows image than a Linux image?
Yes, Amazon and Microsoft have a patent cross-licensing agreement where Amazon pays Microsoft for the priveledge of offering Windows-based images on their EC2 cloud infrastructure. It just makes business sense to pass those costs onto the consumer. Linux is a free open source operating system, and is often the better choice.
So if we rent a machine from Amazon, they send it to my accounting office? What exactly am I getting for 12 cents per hour?
No. The computer remains in their datacenter. You get a virtual machine that runs 1.2Ghz Intel processor, with 1700MB of RAM, and 160GB of hard disk space, with Windows operating system running on it, comparable to a machine you can get at the local BestBuy, but instead of it running in the next room, it is running in a datacenter somewhere else in the United States with electricity and air conditioning.
You access it remotely from your desktop or laptop PC.
Why would I ever rent more than one computer?
It depends on your workload. For example, Derek Gottfrid at the New York Times needed to convert 11 million articles from TIFF format to PDF format so that he could put them up on the web. This would have taken him months using a single computer, so he rented 100 computers and got the entire stack converted in 24 hours, for a cost of about $240. See the articles [Self-Service, Prorated, Super Computing] and [TimesMachine] for details.
What about throughput? Won't I need to run cables from my accounting office to this cloud computing data center?
You will need connectivity, most likely from connections provided by your local telephone or cable company, or through the Internet. Certainly, there can be cases where direct privately-owned fiber optic cables, known as "dark fiber", can directly connect consumers to local Cloud service providers, for added security.
What about medical records? Will Cloud Computing help the Healthcare industry?
Yes, hospitals are finding that digitizing their records greatly reduces costs. IBM offers the Grid Medical Archive Solution [GMAS] as a private cloud storage solution to store X-ray images and other electronic medical records on disk and tape, and these records can be accessed from multiple hospitals and clinics, wherever the doctor or patient happens to be.
The advantage of personal computers was individualization, I could put on my own choices of software, and customize my own settings, won't we lose this with Cloud Computing?
Yes, customized software and settings cost companies millions of dollars with help desk calls. Cloud Computing attempts to provide some standardization, reducing the amount of effort to support IT operations.
Won't putting all the computers into a big datacenter make them more vulnerable to hackers?
Security is a well-known concern, but this is being addressed with encryption, access control lists, multi-tenancy isolation, and VPN connections.
My daughter has a BlackBerry or iPod or something, and when we mentioned that someone in Phoenix wore a monkey suit to avoid photo-radar speed cameras, she was able to pull up a picture on her little hand-held thing, is this the future?
Yes, mobile phones and other hand-held devices now have internet access to take advantage of Cloud Computing services. People will be able to access the information they need from wherever they happen to be. (You can see the picture here: [Man Dons Mask for Speed-Camera Photos])
IBM offers a variety of Cloud Computing services, as well as customized solutions and integrated systems that can be deployed on-premises behind your corporate firewall. To learn more, go to [ibm.com/cloud].
The second speaker was local celebrity Dan Ryan presenting the financials for the upcoming [Rosemont Copper] mining operations. Copper is needed for emerging markets, such as hybrid vehicles and wind turbines. Copper is a major industry in Arizona.