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It's that time again. Every year, IBM hosts the "System Storage Technical University". I have been going to these since they first started in the 1990s. This time we are at the lovely [Hilton Orlando] in Orlando, Florida.
For those who want to relive past events, here are my blog posts from this event in 2010:
As was the case last year, IBM once again will run this conference alongside the [IBM System x Technical University] the same week, in the same hotel. This allows attendees to cross over to the other side to see a few sessions of the other conference. I took advantage of this last year, and plan to do so again this year as well!
For those on Twitter, you can follow my tweets at [@az990tony] or search on the hash tag #ibmtechu.
Well, it's Tuesday, and so it is "announcement day" again! Actually, for me it is Wednesday morning herein Mumbai, India, but since I was "press embargoed" until 4pm EDT in talking about these enhancements, I had to wait until Wednesday morning here to talk about them.
World's Fastest 1TB tape drive
IBM announced its new enterprise [TS1130 tape drive]and corresponding [TS3500 tape library support]. This one has a funny back-story. Last week while we were preparing the Press Release, we debated on whether we should compare the 1TB per cartridge capacity as double that of Sun's Enterprise T10000 (500GB), or LTO-4 (800GB). The problem changed when Sun announced on Monday they too had a 1TB tape drive, so now instead ofsaying that we had the "World's First 1TB tape drive", we quickly changed this to the "World's Fastest 1TB tape drive" instead. At 160MB/sec top speed, IBM's TS1130 is 33 percent faster than Sun's latest announcement. Sun was rather vague when they will actually ship their new units, so IBM may still end up being first to deliver as well.
While EMC and other disk-only vendors have stopped claiming that "tape is dead", these recent announcements from IBM and Sun indicate that indeed tape is alive and well. IBM is able to borrow technologies from disk, such as the Giant Magneto Resistive (GMR) head over to its tape offerings, which means much of the R&D for disk applies to tape, keeping both forms ofstorage well invested. Tape continues to be the "greenest" storage option, more energy efficient than disk, optical, film, microfiche and even paper.
On the LTO front, IBM enhanced the reporting capabilities of its[TS3310] midrange tape library. This includes identifying the resource utilization of the drives, reporting on media integrity, and improved diagnostics to support library-managed encryption.
IBM System Storage DR550
As a blended disk-and-tape solution, the [IBM System Storage DR550] easily replaces the EMC Centera to meet compliance storagerequirements. IBM announced that we have greatly expanded its scalability, being able to support both 1TBdisk drives, as well as being able to attach to either IBM or Sun's 1TB tape drives.
Massive Array of Idle Disks (MAID)
IBM now offers a "Sleep Mode" in the firmware of the [IBM System Storage DCS9550], which is often called "Massive Array of Idle Disks" (MAID) or spin-down capability. This can reduce the amount of power consumed during idle times.
That's a lot of exciting stuff. I'm off to breakfast now.
IBM has launched a new blog, focused on making [a smarter planet]. In my post,[The New Year in Six Words], Idiscussed the part of Sam Palmisano's speech that mentioned a small $30 Billion investmentcould result in 950,000 new jobs. For those who wondered how IBM arrived to that figure,here are two posts:
Last week's focus was on tape libraries, both virtual and real, leading up to our IBM announcement ofacquiring Diligent Technologies. I was focused on HDS blogger Hu Yoshida's post about his conversation with Mark,who was on an expert panel about these topics. Mark discovered that of the top energy consumersin his datacenter, his tape library was in the top five, a surprising result. Hu suggested that switching to a VTL with deduplicationtechnology was a potential alternative, and I pointed to a whitepaper from the Clipper Group that suggested otherwise.
My response was that perhaps Highmark's choice of backup software was poorly written, or that they had set it up with thewrong parameters, and just changing hardware might not be the right answer. I went too far given that I didn't know which software they had, which parameters theywere using, or which tape technology was involved. This came across wrong. I meant to poke fun at Hu's response.I did not mean to imply that Mark and his staff hadmade poor choices, or that they should automatically reject Hu's advice to consider other hardware alternatives.
I have discussed the situation with Mark, and agree that I should know his situation better before offeringsuggestions of my own.
The focus on square footage resulted in higher density. This reminds me of the classicIBM commercial ["The Heist"] where Gil panics that the roomful of servers are missing, and Ned explains that it was all consolidated ontoa single IBM server.
I suspect few people picked up on the fact that the acronym for["new enterprise datacenter"] spells "Ned", ourdonut-eating hero in these series of videos.
Costs in the data center are proportional to power usage rather than space.
Power efficiency is more of a behavior problem than it is a technology problem.
This is definitely a step in the right direction. Both servers and storage systems consume a large portionof the energy on the data center floor. IBM Tivoli Usage and Accounting Manager can includeenergy consumption as part of the chargeback calculations.
I helped set up the IBM booth at the Solutions Center, third floor, where we will have variousproducts on display, as well as subject matter experts to handle all the questions.
I also went ahead and got my conference badge. While most of my cohorts have purple badges, limiting them to the Solution Centers area, I have a red badge, so that I can attend the variouskeynote and break-out sessions this week.
In keeping with our "green" theme, we have all been given matching light green shirts, and these are 70 percent Bamboo cloth, and 30 percent cotton. They are very comfortable,and sustainable! If you see me, come up and just feel my shirt, go ahead, I won't mind!
Tomorrow, the fun begins with the keynote speakers!
I have arrived safely in Las Vegas for the IBM System Storage and Storage Networking Symposium. This eventis held once every year. The gold sponsors were: Brocade, Cisco, Finisar, Servergraph, and VMware. Our silversponsor was Qlogic.
I presented IBM's System Storage strategy and an overview of our product line. For those who missed it,our strategy is focused on helping customers in four key areas:
Optimize IT - to simplify and automate your IT operations and optimize performance and functionality, through server/storage synergies, storage virtualization, and intergrated storage infrastructure management.
Leverage Information - to enable a single view of trusted business information through data sharing, and to get the most value from information through Information Lifecycle Management (ILM).
Mitigate Risk - to comply with security and regulatory requirements, and keep your business running with a complete set of business continuity solutions. IBM offers a range of non-erasable, non-rewriteable storage, encryption on disk and tape, and support for IT Infrastructure Library (ITIL) service management disciplines.
Enable Business Flexibility - to provide scalable solutions and protect your IT investment through the use of open industry standards like Storage Networking Industry Association (SNIA) Storage Management Initiative Specification (SMI-S). IBM offers scalability in three dimensions: Scale-up, Scale-out, and Scale-within.
IBM has a broad storage portfolio, in seven offering categories:
Disk Systems, including our SAN Volume Controller, DS family, and N series.
Tape Systems, including tape drives, libraries and virtualization.
Storage Networking, a complete set of switches, directors and routes
Infrastructure Management, featuring the IBM TotalStorage Productivity Center software
Business Continuity, advanced copy services and the software to manage them
Lifecycle and Retention, our non-erasable, non-rewriteable storage including DR550, N series with SnapLock, and WORM tape support, Grid Archive Manager and our Grid Medical Archive Solution (GMAS)
Storage Services, everything from consulting, design and deployment to outsourcing and hosting.
I could talk all day on this, but given that the room was packed, every seat taken and the rest of the audience standing along the walls, I had to keep it down to one hour.
SAN Volume Controller Overview
I presented an overview of the IBM System Storage SAN Volume Controller (SVC), IBM's flagship disk virtualizationproduct. Rather than giving a long laundry list of features and benefits,I focused on the five that matter most:
Reduces the cost and complexity of managing storage, especially for mixed storage environments
Simplifies Business Continuity through non-disruptive data migration and advanced copy services
Improves storage utilization, getting more value from the storage hardware you already have
Enhances personnel productivity, empowering storage administrators to get their job done
Delivers high availability and performance
SAN Volume Controller - Customer Success Stories
A good part of this conference are presented by non-IBMers, which include Business Partners and clientssharing their experiences. In this session, we had two speakers share their experiences with SVC.
David Snyder keeps over 80 web sites online and available. His digital media technologiesteam uses SVC to make their storage administration easier, and ensure high availability for web site content creation and publishing.
Mark Prybylski manages storage at his company, a financial bank. His storage management team uses SVC Global Mirror which provides asynchronous disk mirroring between different types of disk, as part oftheir Business Continuity/Disaster Recovery plan.
The last session I attended was "Storage .. to Optimize your ECM depoloyments" by Jerry Bower, now working for IBM as part of our recent acquisition of the Filenet company. ECM stands for Enterprise Content Management, and IBM is the market leader in this space. Jerry gave a great overview of IBM Content Manager software suite, our newly acquired Filenet portfolio, and the storage supported.
After the sessions was a reception at the Solution Center with dozens of exhibitor booths. For example,Optica Technologies had their PRIZM productswhich are able to connect FICON servers to ESCON storage devices.
Well, it's Wednesday, day three at the [Data Center Conference] here in Las Vegas, Nevada. Unlike other conferencesthat concentrate all of their keynote sessions at the front of the agenda,this conference spread them out over several days. They had three on Tuesday, two more Wednesday, and the last one on Thursday. Here are my thoughts on the two keynote sessions on Wednesday.
Top 10 Disruptive Technologies affecting the Data Center
The analyst presented his "top ten" technologies to watch:
Storage Virtualization - I was glad this made top of the list!
Cloud Computing - IBM was recognized for its leadership in this space. Cloud computing brings together new models of acquisition, billing, access, and deployment of new technology.
Servers: Beyond Blades - Currently, distributed servers have fixed CPU, memory and I/O capability, as manufactured at the factory, but what if you can re-assign these resources dynamically? New technologies mightmake this possible.
Virtualization for desktops - not just hosted virtual desktops, the speaker proposed having"portable personalities" that an employee might carry around on a CDrom or USB memory stick, andthen use whatever computer equipment was nearby.
Enterprise Mashups - You know analysts have too much time on their hands when they come up withtheir own eight-layer reference architecture for enterprise adoption of Web 2.0 technologies.
Specialized Systems - These are sometimes called heterogeneous systems, hybrids, or application-specific appliances. Unlike general purposes servers, these are more difficult to re-purpose as your needs change. However, if done right, can provide better performance for specific workloads.
Social Software and Social Networking - A survey of the audience found 18 percent were alreadyusing Mashups in the enterprise, but 65 percent haven't looked at this at all. Because traditionalhierarchically-organized companies can't re-structure their employees fast enough, the use ofsocial software to develop "virtual teams" and "communities of interest" can be an effective wayto get the "wisdom of crowds" from your employees. Rather than just installing this kind of software, the speaker felt it was better to just "plant seeds" and let social networks grow withinthe enterprise.
Unified Communications - Do you use different providers or software for cell phone, land line, wi-fi, internet, Instant Messaging (IM), audio conferencing, video conferencing, and email? The promise of Unified Communications is to bring this all together.
Zones and Pods - In the 1990s, traditional design for data centers tried to anticipate growthover the next 15-20 years, and build accordingly. These did not foresee all the changes in IT.The new best practice is a "pod approach" where you only build what you need for the next 5 to 7years, with the architecture to expand as needed. A traditional 9000-square-foot data center thatsupports 150 "watts-per-square-foot" would cost over $20 million to build, and over $1 million inelectricity every year. A pod alternative might cost less than $12 million to build, and nearlycut electricity costs in half.
Green IT - rapid "green" improvements are being demanded on IT operations, not just forpolitical correctness, but also for cost savings. A survey of the audience found 7 percentwilling to pay a premium price for green solutions, and another 26 percent willing to pay aslightly higher price for green features and attributes.
Don McMillan, Computer Engineer turned Stand Up Comic
Don gave a hilarious look at the IT industry. While most comics that are often hired to entertainthe audience have only a layman's knowledge of what we do, Don has a masters degree in ElectricalEngineering from Stanford and worked at a variety of IT companies, including AT&T Bell Labs andVLSI Technology. You can see more of his bio on his[Technically Funny] Web site.
Here's Don in a [four-minute video] demonstrating the kind of observational humor he performs.
It's good to see a bit of humor at IT conferences. With the pressures of IT staff and managementto manage explosive growth with shrinking budgets, the attendees appreciated the mix of serious with the not-so-serious.
It's Thursday here at the [Data Center Conference] here in Las Vegas. Trying to keep up with all the sessions and activities has been quite challenging. As is often the case, there are more sessions that I want to attend than I physically am able to, so have to pick and choose.
Making the Green Data Center a Reality
The sixth and final keynote was an expert panel session, with Mark Bramfitt from Pacific Gas and Electric [PG&E], and Mark Thiele from VMware.
Mark explained PG&E's incentive program to help data centers be more energyefficient. They have spent $7 million US dollars so far on this, and he has requested another$50 million US dollars over the next three years. One idea was to put "shells" aroundeach pod of 28 or so cabinets to funnel the hot air up to the ceiling, rather than havingthe hot air warm up the rest of the cold air supply.
The fundamental disconnect for a "green" data center is that the Facilities team pay for the electricity, but it is the IT department that makes decisions that impact its use. The PG&E rebates reward IT departments for making better decisions. The best metric available is"Power Usage Effectiveness" or [PUE], which is calculated by dividing total energy consumed in the data center, divided by energy consumed by the IT equipment itself.Typical PUE runs around 3.0 which means for every Watt used for servers, storage or network switches, another 2 Watts are used for power, cooling, and facilities. Companies are tryingto reduce their PUE down to 1.6 or so. The lower the better, and 1.0 is the ideal.The problem is that changing the data center infrastructure is as difficult as replacingthe phone system or your primary ERP application.
While California has [Title 24], stating energy efficiency standards for both residential and commercial buildings, it does notapply to data centers. PG&E is working to add data center standards into this legislation.
The two speakers also covered Data Center [bogeymans], unsubstantiated myths that prevent IT departments fromdoing the right thing. Here are a few examples:
Power cycles - some people believe that x86 servers can typically only handle up to 3000 shutdowns, and so equipment is often left running 24 hours a day to minimize these. Most equipment is kept less than 5 years (1826 days), so turning off non-essential equipment at night, and powering it back on the next morning, is well below this 3000 limit and can greatly reduce kWh.
Dust - many are so concerned about dust that they run extra air-filters which impactsthe efficiency of cooling systems air flow. New IT equipment tolerates dust much betterthan older equipment.
Humidity - Mark had a great story on this one. He said their "de-humidifier" broke,and they never got around to fixing it, and they went years without it, realizing they didn't need to de-humidify.
The session wrapped up with some "low hanging fruit", items that can provide immediate benefit with little effort:
Cold-aisle containment--Why are so few data centers doing this?
Colocation providers need to meter individual clients' energy usage -- IBM offers the instrumentation and software to make this possible
Air flow management--Simply organizing cables under the floor tiles could help this.
Virtualization and Consolidation.
High-efficiency power supplies
Managing IT from a Business Service Perspective
The "other" future of the data center is to manage it as a set of integrated IT services,rather than a collection of servers, storage and switches.IT Infrastructure Library (ITIL) is widely-accepted as a set of best practices to accomplish this "service management" approach. The presenter from ASG Software Solutions presented their Configuration Management Data Base (CMDB) and application dependency dashboard. Theyhave some customers with as many as 200,000 configuration items (CIs) in their CMDB.
The solution looked similar to the IBM Tivoli software stack presented earlier this yearat the [Pulse conference].Both ASG and IBM "eat their own dog food", or perhaps more accurately "drink their own champagne", using these software products to run their own internal IT operations.
For many, the future of a "green" data center managed as a set of integrated service are years away, but the technologies and products are available today, and there is no reasonto postpone these projects any longer than necessary. For more about IBM's approach togreen data center, see [Energy EfficiencySolutions]. You can also take IBM's[IT Service Management self-assessment] to help determine whichIBM tools you need for your situation.
Well, I am back from Las Vegas, and had a pleasant [US Memorial Day] holiday yesterday.
Today is Tuesday, and that means more IBM announcements! IBM announced that the DCS9900 now supports an intermix of SAS and SATA drives. The DCS9900 is purpose-built specifically for the High-Performance-Computing (HPC) and Video Broadcasting industries.
The system is a combination of 4U controllers and 3U expansion drawers. The controllers handle either FC or Infiniband attachment to host servers. The expansion drawers hold up to 60 drives each. With the new features of intermix, the following drives are supported:
7200 RPM SATA drives in 500, 750 and 1000 GB capacities
15K RPM SAS drives in 146, 300 and 450 GB capacities
The DCS9900 groups the drives into sets of 10, in RAID-6 ranks of 8+2P. IBM supports either 5, 10 or 20 expansion drawers to make a complete system. The maximum configuration would be 1200 drives of the 1000GB SATA drives, for a total of 1.2 PB in two frames. Each rank must be all the same type and capacity drive, but you can mix different types within the entire system.
The DCS9900 supports "Sleep Mode", an implementation of Massive Array of Idle Disks [MAID] technology, whereby each RAID rank can be either awake and spinning, or in energy-efficient standby mode. This makes for a more "green" storage system for data that is not accessed frequently.
A [recent survey] conductedby Fleishman-Hillard Researchindicates that the majority of disk-only customers are now lookingat adding tape back into their infrastructure. Here are some excerpts:
"Over two thirds of surveyed businesses said they were lookingto add tape storage back into their overall network infrastructure and of those respondents, over80-percent plan to add tape storage solutions within the next 12 months.The survey, which was taken in the fourth quarter of 2007, focused on the views of morethan 200 network administrators and mid-level tech specialists at mid-size to large companiesthroughout the United States.
The integration of tape storage into a tiered information infrastructure is highly strategic forcustomers, due to its low cost of ownership, low energy consumption and portability for dataprotection, said Cindy Grossman, Vice President of Tape Storage Systems, IBM. LTO tapetechnology is a perfect choice for enterprise and mid-sized customer with its proven reliability, highcapacity, high performance and ability to address data security with built-in encryption and dataretention requirements for the evolving data center.
According to the survey, 58-percent of the respondents use a combination of disk and tapefor long term archiving, 24-percent use tape exclusively, and 18-percent employ a disk-onlyapproach. In this group, 68-percent of the current disk-only users plan to start using tape for longtermarchiving, and over half (58-percent) plan to add tape for short-term data protection.The survey findings suggest that disk-only users may be experiencing a bit of buyer sremorse, said David Geddes, senior vice president at Fleishman-Hillard Research, who oversawthe study. We found that a wide majority of companies that employ purely disk-basedapproaches are looking to quickly include tape in their backup and archiving strategies."
While disk provides online data access and availability, tape provides additional data protectionand security, lower total cost of ownership (TCO), lower energy consumption (Tape is more "green"),and can be an important part of a long term data retention and compliance strategy.
Disk is more costly, more energy hungry, and some data, although it must be retained, may seldom, if ever be looked at, so why keep it spinning?
Speaking of TCO, in a recent 5-year TCO analysis by the Clipper Group titled[“Disk and Tape Square Off Again”]stored 2.4PB of data long term on SATA disk and on an LTO tape library, the disk system was:23:1 more costly, used 290 times the amount of energy than tapeEven with a data dedupe system like IBM System Storage N series, disk was still 5 times more costly than the tape system.
The Linear Tape Open (LTO) consortium --consisting of IBM, Hewlett-Packard (HP) and Quantum-- just released its "LTO-5" plans. With 2:1 compression,you will be able to pack up to 3TB of data on a single tape cartridge. And while dollar-per-GB declinefor disk is slowing down to 25-30 percent per year, tape continues to decline at a healthy 40 percent rate, so the price gap between diskand tape will actually widen even further over the next few years.
I figured I need to say something about "green" on this special holiday (and yes, I am partially Irish, andthe majority of my siblings have bright red hair and freckles as it runs through my family)
Last week, I had the pleasure to meet [Dr. Jia Chen]. She has a PhDin nanotechnology and works in IBM's Watson Research Center. She is recognized as one of the top 35 scientistsunder 35 years of age by MIT, top 15 of the "Nano 50", and one of the top 80 in the National Academy of Engineering.
The two of us presented to clients at the BMW Performance Center in Greenville, SC, on the topic of the "Green" IT data center. She covered all of the advancements IBM is making on the server side, and I coveredall the things on the storage side.
The BMW Performance center is part "briefing conference location" and part "driving school". Everyone had a greattime watching the crazy stunts of the professional drivers skidding and spinning on a closed course. Some hadthe opportunity to actually drive or ride in the cars themselves.
BMW is introducing its own "energy efficiency initiative" with their [X3 Hybrid] vehicle,which will be manufactured in Greenville, SC plant.
It's Tuesday, and you know what that means-- IBM makes its announcements.
Today, IBM announced a variety of storage offerings, but I am going to just focus this poston just the new DR550 models. The DR550 is the leading disk-and-tape solution forstoring non-erasable, non-rewriteable (NENR) data. This type of data, often called fixed-contentor compliance data, was previously writtento Write-Once-Read-Only (WORM) optical media. However, Optical technology has not advanced as fastas magnetic recording, so disk and tape have taken over this role. While there are still a fewlaws on the books that mandate "optical media" as the storage solution, new laws like SEC 17a-4and Sarbanes-Oxley (SOX) allow for NENR solutions based on magnetic disk or tape instead.
As we had done for the IBM SAN Volume Controller (SVC), the DR550 was based on "off the shelf"components. The File System Gateway (FSG) was based on System x server, the DR550 hardwarebased on System p server and DS4000 disk arrays, with "hardened" versions of the AIX,DS4000 Storage Manager and IBM Tivoli Storage Manager (TSM) that we renamed the IBM SystemStorage Archive Manager (SSAM).
The DR550 is Ethernet-based, so it can be used with all IBM server platforms, from System xand BladeCenter, to System i, and System p, and even System z mainframe customers, as wellas non-IBM platforms from Sun, HP and others. There are two ways to get data stored ontothe DR550:
Sending archive objects via the SSAM archive API. This is an API based on the XBSA open standardthat many applications have coded to.
Writing files via standard CIFS and NFS protocols through the File System Gateway (FSG), an optional priced feature that you can have incorporated into the DR550.
Generally, business applications like SAP or Microsoft Exchange don't do this directly, but ratheryou have an "archive management application" that acts as the go-between broker. IBM offers IBM Content Manager, IBM CommonStore for eMail (Exchange and Lotus Domino), and IBM CommonStore for SAP.IBM also recently acquired FileNet and Princeton Softech that provide additional support. Third partyproducts like Zantaz and Symantec KVS Enterprise Vault have also passed System Storage Provencertification for the DR550. These go-between applications understand the underlying storagestructure of their respective applications, and can apply policies to extract database rows, individualemails, or other attachments, as appropriate, and either move or copy them into the DR550.
The DR550 has built in support to move data from disk to tape, through policy-based automation behind the scenes. This is the key differentiator fromdisk-only solutions. Rather than filling up an EMC Centera, and watching it sit there idle burning energyfor five to seven years, or however long you are required to keep the data, you can instead use the disk for the most recent months worth of data on a DR550. The DR550 attaches to tapedrives or libraries, not just IBM TS1120 or LTO based models, but hundreds of systems from other vendorsas well. You can combine this with either rewriteable or WORM tape cartridge media, depending on yourcircumstances. This can be directly cabled, or through a SAN fabric environment. Storing the bulk ofthis rarely-referenced data on tape makes the DR550 substantially more affordable and more green thandisk-only alternatives.
Let's take a look at the specific models:
IBM System Storage DR550 DR1
The DR1 machine-type-model replaces the "DR550 Express" for small and medium size business workloads. This is a singleSystem p server with anywhere from 1 to 36 TB of raw disk capacity in a nice lockable 25U cabinet (see picture at left). On the original DR550 Express, the 25U cabinet was optional, but so many people opted for it, that wemade it standard feature. You can add the File System Gateway, which is a System x running Linuxwith NFS and CIFS protocols converted to SSAM API calls.
IBM System Storage DR550 DR2
The DR2 machine-type-model replaces the larger "DR550" for enterprise workloads. This can be either a single or dual node System p configuration, anywhere from 6 to 168 TB in raw disk capacity, in a lockable 36U cabinet. This also allows for an optional File System Gateway, and in the case of thedual node configuration, you can have two System p servers, and two System x servers with two Ethernetand two SAN switches for complete redundancy.
Common Information Model (CIM) and SMI-S interfaces have been added so that IBM Director can providea "single pane of glass" to manage all of the components of the DR550.
The system is based on high-capacity 750GB SATA drives, installed in half-drawer (eight drives, 6 TB)and full-drawer (16 drives, 12 TB) increments. Your choices will be 7+P RAID5 or 6+P+Q RAID6.Here is an Intel article that explains [RAID6 P+Q].In the future, as new disk technologies are introduced, the DR550 supports moving the disk datafrom old to new seamlessly, without disrupting the data retention policies enforcement.
For more information, here is a [6-page brochure] thathas specifications for both the DR1 and DR2 models.