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Well, I'm back safely from my tour of Asia. I am glad to report that Tokyo, Beijing and Kuala Lumpur are pretty much how I remember them from the last time I was there in each city. I have since been fighting jet lag by watching the last thirteen episodes of LOST season 6 and the series finale.
Recently, I have started seeing a lot of buzz on the term "Storage Federation". The concept is not new, but rather based on the work in database federation, first introduced in 1985 by [A federated architecture for information management] by Heimbigner and McLeod. For those not familiar with database federation, you can take several independent autonomous databases, and treat them as one big federated system. For example, this would allow you to issue a single query and get results across all the databases in the federated system. The advantage is that it is often easier to federate several disparate heterogeneous databases than to merge them into a single database. [IBM Infosphere Federation Server] is a market leader in this space, with the capability to federate DB2, Oracle and SQL Server databases.
Storage expansion: You want to increase the storage capacity of an existing storage system that cannot accommodate the total amount of capacity desired. Storage Federation allows you to add additional storage capacity by adding a whole new system.
Storage migration: You want to migrate from an aging storage system to a new one. Storage Federation allows the joining of the two systems and the evacuation from storage resources on the first onto the second and then the first system is removed.
Safe system upgrades: System upgrades can be problematic for a number of reasons. Storage Federation allows a system to be removed from the federation and be re-inserted again after the successful completion of the upgrade.
Load balancing: Similar to storage expansion, but on the performance axis, you might want to add additional storage systems to a Storage Federation in order to spread the workload across multiple systems.
Storage tiering: In a similar light, storage systems in a Storage Federation could have different capacity/performance ratios that you could use for tiering data. This is similar to the idea of dynamically re-striping data across the disk drives within a single storage system, such as with 3PAR's Dynamic Optimization software, but extends the concept to cross storage system boundaries.
To some extent, IBM SAN Volume Controller (SVC), XIV, Scale-Out NAS (SONAS), and Information Archive (IA) offer most, if not all, of these capabilities. EMC claims its VPLEX will be able to offer storage federation, but only with other VPLEX clusters, which brings up a good question. What about heterogenous storage federation? Before anyone accuses me of throwing stones at glass houses, let's take a look at each IBM solution:
IBM SAN Volume Controller
The IBM SAN Volume Controller has been doing storage federation since 2003. Not only can IBM SAN Volume Controller bring together storage from a variety of heterogenous storage, the SVC cluster itself can be a mix of different hardware models. You can have a 2145-8A4 node pair, 2145-8G4 node pair, and the new 2145-CF8 node pair, all combined together into a single SVC cluster. Upgrading SVC hardware nodes in an SVC cluster is always non-disruptive.
IBM XIV storage system
The IBM XIV has two kinds of independent modules. Data modules have processor, cache and 12 disks. Interface modules are data modules with additional processor, FC and Ethernet (iSCSI) adapters. Because these two modules play different roles in an XIV "colony", that number of each type is predetermined. Entry-level six-module systems have 2 interface and 4 data modules. Full 15-module systems have 6 interface and 9 data modules. Individual modules can be added or removed non-disruptively in an XIV.
IBM Scale-Out NAS
The SONAS is comprised of three kinds of nodes that work together in concert. A management node, one or more interface nodes, and two or more storage nodes. The storage nodes are paired to manage up to 240 nodes in a storage pod. Individual interface or data nodes can be added or removed non-disruptively in the SONAS. The underlying technology, the General Parallel File System, has been doing storage federation since 1996 for some of the largest top 500 supercomputers in the world.
IBM Information Archive (IA)
For the IA, there are 1, 2 or 3 nodes, which manages a set of collections. A collection can either be file-based using industry-standard NAS protocols, or object-based using the popular System Storage™ Archive Manager (SSAM) interface. Normally, you have as many collections as you have nodes, but nodes are powerful enough to manage two collections to provide N-1 availability. This allows a node to be removed, and a new node added into the IA "colony", in a non-disruptive manner.
Even in an ant colony, there are only a few types of ants, with typically one queen, several males, and lots of workers. But all the ants are red. You don't see colonies that mix between different species of ants. For databases, federation was a way to avoid the much harder task of merging databases from different platforms. For storage, I am surprised people have latched on to the term "federation", given our mixed results in the other "federations" we have formed, which I have conveniently (IMHO) ranked from least effective to most effective:
The Union of Soviet Socialist Republics (USSR)
My father used to say, "If the Soviet Union were in charge of the Sahara desert, they would run out of sand in 50 years." The [Soviet Union] actually lasted 68 years, from 1922 to 1991.
The United Nations (UN)
After the previous League of Nations failed, the UN was formed in 1945 to facilitate cooperation in international law, international security, economic development, social progress, human rights, and the achieving of world peace by stopping wars between countries, and to provide a platform for dialogue.
The European Union (EU)
With the collapse of the Greek economy, and the [rapid growth of debt] in the UK, Spain and France, there are concerns that the EU might not last past 2020.
The United States of America (USA)
My own country is a federation of states, each with its own government. California's financial crisis was compared to the one in Greece. My own state of Arizona is under boycott from other states because of its recent [immigration law]. However, I think the US has managed better than the EU because it has evolved over the past 200 years.
The Organization of the Petroleum Exporting Countries [OPEC]
Technically, OPEC is not a federation of cooperating countries, but rather a cartel of competing countries that have agreed on total industry output of oil to increase individual members' profits. Note that it was a non-OPEC company, BP, that could not "control their output" in what has now become the worst oil spill in US history. OPEC was formed in 1960, and is expected to collapse sometime around 2030 when the world's oil reserves run out. Matt Savinar has a nice article on [Life After the Oil Crash].
United Federation of Planets
The [Federation] fictitiously described in the Star Trek series appears to work well, an optimistic view of what federations could become if you let them evolve long enough.
Given the mixed results with "federation", I think I will avoid using the term for storage, and stick to the original term "scale-out architecture".
The marketshare data for external disk systems has been released by IDC for 4Q09. Overall, the market dropped 0.7 percent, comparing 4Q09 versus 4Q08. While EMC was quick to remind everyone that they were able to [maintain their #1 position] in the storage subset of "external disk systems", with the same 23.7 percent marketshare they had back in 4Q08 and revenues that were essentially flat, the real story concerns the shifts in the marketplace for the other major players. IBM grew revenue 9 percent, putting it nearly 5 points of marketshare ahead of HP. HP revenues dropped 7 percent, moving it further behind. Not mentioned in the [IBM Press Release] were NetApp and Dell, neck and neck for fourth place, with NetApp gaining 16.8 percent in revenues, while Dell dropped 13.5 percent. Both NetApp and Dell now have about 8 percent marketshare each. These top five storage vendors represent nearly 70 percent of the marketshare.
Given that HP is IBM's number one competitor, not just in storage but all things IT, this was a major win. Bob Evans from InformationWeek interviews my fifth-line manager, IBM executive Rod Adkins [IBM Claims Hardware Supremacy] where he shares his views and opinions about HP, Oracle-Sun, Cisco and Dell.
I'll add my two cents on what's going on:
Shift in Servers causes Shift in Storage
Hundreds of customers are moving away from HP and Sun over to IBM servers, and with it, are chosing IBM's storage offerings as well. IBM's rock-solid strategy (which I outlined in my post [Foundations and Flavorings]) has helped explain the different products and how they are positioned. HP's use of Itanium processors, and Sun's aging SPARC line, are both reasons enough to switch to IBM's lastest POWER7 processors, running AIX, IBM i (formerly i5/OS) and Linux operating systems.
Thunder in the Clouds
Some analysts predict that by 2013, one out of five companies won't even have their own IT assets. IBM supports all flavors of private, public and hybrid cloud computing models. IBM has its own strong set of offerings, is also the number one reseller of VMware, and has cloud partnerships with both Google and Amazon. HP and Microsoft have recently formed an alliance, but they have different takes on cloud computing. HP wants to be the "infrastructure" company, but Microsoft wants to focus on its ["three screens and a public cloud"] strategy. Microsoft has decided not to make its Azure Cloud operating system available for private cloud deployments. By contrast, IBM can start you with a private cloud, then help you transition to a hybrid cloud, and finally to a public cloud.
In the latest eX5 announcement, IBM's x86-based servers can run 78 percent more virtual machines per VMware license dollar. This will give IBM an advantage as HP shifts from Itanium to an all x86-based server line.
Network Attached Storage
There seems to be a shift away from FC and iSCSI towards NAS and FCoE storage networking protocols. This bodes bad for HP's acquisition of LeftHand, and Dell's acquisition of EqualLogic. IBM's SONAS for large deployments, and N series for smaller deployments, will compete nicely against HP's StorageWorks X9000 system.
Storage on Paper no longer Eco-friendly
HP beats IBM when you include consumer products like printers, which some might consider "Storage on Paper". At IBM, we often joke that 96 percent of HP's profits come from over-priced ink cartridges. With the latest focus on the environment, people are printing less. I have been printing less myself, setting my default printer to generate a PDF file instead. There are several tools available for this, including [CutePDF] and [BullZip]. As IBM employees switch from Microsoft Office to IBM's [Lotus Symphony], it has built-in "export-to-PDF" capability as well. People are also going to their local OfficeMax or CartridgeWorld to get their cartridges refilled, rather than purchase new ones. That has to be hurting HP's bottom line.
Don't Forget About Storage Management
The leading storage management suites today are IBM's Tivoli Storage Productivity Center and EMC's Control Center. HP's Storage Essentials doesn't quite beat either of these, and management software is growing in importance to more and more customers.
The new [IBM System Storage Tape Controller 3592 Model C07] is an upgrade to the previous C06 controller. Like the C06, the new 3592-C07 can have up to four FICON (4Gbps) ports, four FC ports, and connect up to 16 drives. The difference is that the C07 supports 8Gbps speed FC ports, and can support the [new TS1140 tape drives that were announced on May 9]. A cool feature of the C07 is that it has a built-in library manager function for the mainframe. On the previous models, you had to have a separate library manager server.
Crossroads ReadVerify Appliance (3222-RV1)
IBM has entered an agreement to resell [Crossroads ReadVerify Appliance], or "RV1" for short. The RV1 is a 1U-high server with software that gathers information on the utilization, performance and health for a physical tape environment, such as an IBM TS3500 Tape Library. The RV1 also offers a feature called "ArchiveVerify" which validates long-term retention archive tapes, providing an audit trail on the readability of tape media. This can be useful for tape libraries attached behind IBM Information Archive compliance storage solution, or the IBM Scale-Out Network Attached Storage (SONAS).
As an added bonus, Crossroads has great videos! Here's one, titled [Tape Sticks]
Linear Tape File System (LTFS) Library Edition Version 2.1
While the hardware is all refreshed, the overall "scale-out" architecture is unchanged. Kudos to the XIV development team for designing a system that is based entirely on commodity hardware, allowing new hardware generations to be introduced with minimal changes to the vast number of field-proven software features like thin provisioning, space-efficient read-only and writeable snapshots, synchronous and asynchronous mirroring, and Quality of Service (QoS) performance classes.
The new XIV Gen3 features an Infiniband interconnect, faster 8Gbps FC ports, more iSCSI ports, faster motherboard and processors, SAS-NL 2TB drives, 24GB cache memory per XIV module, all in a single frame IBM rack that supports the IBM Rear Door Heat Exchanger. The results are a 2x to 4x boost in performance for various workloads. Here are some example performance comparisons:
Disclaimer: Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput that any user will experience will vary depending upon considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve throughput improvements equivalent to the performance ratios stated here. Your mileage may vary.
In a Statement of Direction, IBM also has designed the Gen3 modules to be "SSD-ready" which means that you can insert up to 500GB of Solid-State drive capacity per XIV module, up to 7.5TB in a fully-configured 15 module frame. This SSD would act as an extension of DRAM cache, similar to how Performance Accelerator Modules (PAM) on IBM N series.
IBM will continue to sell XIV Gen2 systems for the next 12-18 months, as some clients like the smaller 1TB disk drives. The new Gen3 only comes with 2TB drives. There are some clients that love the XIV so much, that they also use it for less stringent Tier 2 workloads. If you don't need the blazing speed of the new Gen3, perhaps the lower cost XIV Gen2 might be a great fit!
As if I haven't said this enough times already, the IBM XIV is a Tier-1, high-end, enterprise-class disk storage system, optimized for use with mission critical workloads on Linux, UNIX and Windows operating systems, and is the ideal cost-effective replacement for EMC Symmetrix VMAX, HDS USP-V and VSP, and HP P9000 series disk systems, . Like the XIV Gen2, the XIV Gen3 can be used with IBM System i using VIOS, and with IBM System z mainframes running Linux, z/VM or z/VSE. If you run z/OS or z/TPF with Count-Key-Data (CKD) volumes and FICON attachment, go with the IBM System Storage DS8000 instead, IBM's other high-end disk system.
This week, Hitachi Ltd. announced their next generation disk storage virtualization array, the Virtual Storage Platform, following on the success of its USP V line. It didn't take long for fellow blogger Chuck Hollis (EMC) to comment on this in his blog post [Hitachi's New VSP: Separating The Wheat From The Chaff]. Here are some excerpts:
"Well, we all knew that Hitachi (through HDS and HP) would be announcing some sort of refresh to their high-end storage platform sooner or later.
As EMC is Hitachi's only viable competitor in this part of the market, I think people are expecting me to say something.
If you're a high-end storage kind of person, your universe is basically a binary star: EMC and Hitachi orbiting each other, with the interesting occasional sideshow from other vendors trying to claim relevance in this space."
Chuck implies that neither Hewlett-Packard (HP) nor Hitachi Data Systems (HDS) as vendors provide any value-add from the box manufactured by Hitachi Ltd. so combines them into a single category. I suspect the HP and HDS folks might disagree with that opinion.
When I reminded Chuck that IBM was also a major player in the high-end disk space, his response included the following gem:
"Many of us in the storage industry believe that IBM currently does not field a competitive high-end storage platform. IDC market share numbers bear out this assertion, as you probably know."
While Chuck is certainly entitled to his own beliefs and opinions, believing the world is flat does not make it so. Certainly, I doubt IDC or any other market research firm has put out a survey asking "Do you think IBM offers a competitive high-end disk storage platform?" Of course, if Chuck is basing his opinion on anecdotal conversations with existing EMC customers, I can certainly see how he might have formed this misperception. However, IDC market share numbers don't support Chuck's assertion at all.
There is no industry-standard definition of what is a "high-end" or "enterprise-class" disk system. Some define high-end as having the option for mainframe attachment via ESCON and/or FICON protocol. Others might focus on features, functionality, scalability and high 99.999+ percent availability. Others insist high-end requires block-oriented protocols like FC and iSCSI, rather than file-based protocols like NAS and CIFS.
For the most demanding mission-critical mix of random and sequential workloads, IBM offers the [IBM System Storage DS8000 series] high-end disk system which connects to mainframes and distributed servers, via FCP and FICON attachment, and supports a variety of drive types and RAID levels. The features that HP and HDS are touting today for the VSP are already available on the IBM DS8000, including sub-LUN automatic tiering between Solid-State drives and spinning disk, called [Easy Tier], thin provisioning, wide striping, point-in-time copies, and long distance synchronous and asynchronous replication.
There are lots of analysts that track market share for the IT storage industry, but since Chuck mentions [IDC] specifically, I reviewed the most recent IDC data, published a few weeks ago in their "IDC Worldwide Quarter Disk Storage Tracker" for 2Q 2010, representing April 1 to June 30, 2010 sales. Just in case any of the rankings have changed over time, I also looked at the previous four quarters: 2Q 2009, 3Q 2009, 4Q 2009 and 1Q 2010.
(Note: IDC considers its analysis proprietary, out of respect for their business model I will not publish any of the actual facts and figures they have collected. If you would like to get any of the IDC data to form your own opinion, contact them directly.)
In the case of IDC, they divide the disk systems into three storage classes: entry-level, midrange and high-end. Their definition of "high-end" is external RAID-protected disk storage that sells for $250,000 USD or more, representing roughly 25 to 30 percent of the external disk storage market overall. Here are IDC's rankings of the four major players for high-end disk systems:
By either measure of market share, units (disk systems) or revenue (US dollars), IDC reports that IBM high-end disk outsold both HDS and HP combined. This has been true for the past five quarters. If a smaller start-up vendor has single digit percent market share, I could accept it being counted as part of Chuck's "occasional sideshow from other vendors trying to claim relevance", but IBM high-end disk has consistently had 20 to 30 percent market share over the past five quarters!
Not all of these high-end disk systems are connected to mainframes. According to IDC data, only about 15 to 25 percent of these boxes are counted under their "Mainframe" topology.
Chuck further writes:
"It's reasonable to expect IBM to sell a respectable amount of storage with their mainframes using a protocol of their own design -- although IBM's two competitors in this rather proprietary space (notably EMC and Hitachi) sell more together than does IBM."
The IDC data doesn't support that claim either, Chuck. By either measure of market share, units (disk systems) or revenue (US dollars), IDC reports that IBM disk for mainframes outsold all other vendors (including EMC, HDS, and HP) combined. And again, this has been true for the past five quarters. Here is the IDC ranking for mainframe disk storage:
IBM has over 50 percent market share in this case, primarily because IBM System Storage DS8000 is the industry leader in mainframe-related features and functions, and offers synergy with the rest of the z/Architecture stack.
So Chuck, I am not picking a fight with you or asking you to retract or correct your blog post. Your main theme, that the new VSP presents serious competition to EMC's VMAX high-end disk arrays, is certainly something I can agree with. Congratulations to HDS and HP for putting forth what looks like a viable alternative to EMC's VMAX.
To learn more about IBM's upcoming products, register for next week's webcast "Taming the Information Explosion with IBM Storage" featuring Dan Galvan, IBM Vice President, and Steve Duplessie, Senior Analyst and Founder of Enterprise Storage Group (ESG).
To avoid overwhelming people with too many features and functions, IBM decided to keep things simple for the first release. Let's take a look:
The base frame (2231-IA3) supports a single collection, from as small as 3.6 TB to as large as 72 TB of usable capacity. You can attach one expansion frame (2231-IS3) that holds two additional collections, 63 TB usable capacity for each collection. Disk capacity is increased in eight-drive (half-drawer) increments of 3.6 TB usable capacity each. A full configured IA system (304 drives, 1 TB raw capacity per drive) provides 198 TB usable capacity.
Of course, that is just the disk side of the solution. Like its predecessor, the IBM System Storage DR550, the IA v1.1 can also attach to external tape storage to store and protect petabytes (PB) of archive data. Hundreds of different IBM and non-IBM tape drives and libraries are supported, so that this can be easily incorporated into existing tape environments.
Each collection can be configured to one of three protection levels: basic, intermediate, and maximum.
Basic protection provides RAID protection of data using standard NFS group/user controls for access to read and write data. This can be useful for databases that need full read/write access. Users can assign expiration dates, but in Basic mode they can delete the data before the expiration date is reached.
Intermediate adds Non-Erasable Non-Rewriteable (NENR) protection against user actions to delete or modify protected data. However, similar to IBM N series "Enterprise SnapLock", intermediate mode allows authorized storage admins to clean up the mess, increase or reduce retention periods, and delete data if it is inadvertently protected. I often refer to this as "training wheels" for those who are trying to work out their workflow procedures before moving on to Maximum mode.
Maximum provides the strictest NENR protection for business, legal, government and industry requirements, comparable to IBM N series "Compliance SnapLock" mode, for data that traditionally were written to WORM optical media. Data cannot be deleted until the retention period ends. Retention periods of individual files and objects can be increased, but not decreased. Retention Hold (often referred to as Litigation Hold) can be used to keep a set of related data even longer in specific circumstances.
You can decide to upgrade your protection after data is written to a collection. Basic mode can be upgraded to Intermediate mode, for example, or Intermediate mode upgraded to Maximum.
To keep things simple, v1.1 of the Information Archive supports only two industry standard protocols: NFS and SSAM API. The NFS option allows standard file commands to read/write data. The System Storage Archive Manager (SSAM) API allows smooth transition from earlier IBM System Storage DR550 deployments. With this announcement, IBM will [discontinue selling the DR550 DR2 models].
As we say here at IBM, "Today is the best day to stop using EMC Centera." For more information, see the
IBM [Announcement Letter].
My series last week on IBM Watson (which you can read [here], [here], [here], and [here]) brought attention to IBM's Scale-Out Network Attached Storage [SONAS]. IBM Watson used a customized version of SONAS technology for its internal storage, and like most of the components of IBM Watson, IBM SONAS is commercially available as a stand-alone product.
Like many IBM products, SONAS has gone through various name changes. First introduced by Linda Sanford at an IBM SHARE conference in 2000 under the IBM Research codename Storage Tank, it was then delivered as a software-only offering SAN File System, then as a services offering Scale-out File Services (SoFS), and now as an integrated system appliance, SONAS, in IBM's Cloud Services and Systems portfolio.
If you are not familiar with SONAS, here are a few of my previous posts that go into more detail:
This week, IBM announces that SONAS has set a world record benchmark for performance, [a whopping 403,326 IOPS for a single file system]. The results are based on comparisons of publicly available information from Standard Performance Evaluation Corporation [SPEC], a prominent performance standardization organization with more than 60 member companies. SPEC publishes hundreds of different performance results each quarter covering a wide range of system performance disciplines (CPU, memory, power, and many more). SPECsfs2008_nfs.v3 is the industry-standard benchmark for NAS systems using the NFS protocol.
(Disclaimer: Your mileage may vary. As with any performance benchmark, the SPECsfs benchmark does not replicate any single workload or particular application. Rather, it encapsulates scores of typical activities on a NAS storage system. SPECsfs is based on a compilation of workload data submitted to the SPEC organization, aggregated from tens of thousands of fileservers, using a wide variety of environments and applications. As a result, it is comprised of typical workloads and with typical proportions of data and metadata use as seen in real production environments.)
The configuration tested involves SONAS Release 1.2 on 10 Interface Nodes and 8 Storage Pods, resulting a single file system over 900TB usable capacity.
10 Interface Nodes; each with:
Maximum 144 GB of memory
One active 10GbE port
8 Storage Pods; each with:
2 Storage nodes and 240 drives
Drive type: 15K RPM SAS hard drives
Data Protection using RAID-5 (8+P) ranks
Six spare drives per Storage Pod
IBM wanted a realistic "no compromises" configuration to be tested, by choosing:
Regular 15K RPM SAS drives, rather than a silly configuration full of super-expensive Solid State Drives (SSD) to plump up the results.
Moderate size, typical of what clients are asking for today. The Goldilocks rule applies. This SONAS is not a small configuration under 100TB, and nowhere close to the maximum supported configuration of 7,200 disks across 30 Interface Nodes and 30 Storage Pods.
Single file system, often referred to as a global name space, rather than using an aggregate of smaller file systems added together that would be more complicated to manage. Having multiple file systems often requires changes to applications to take advantage of the aggregate peformance. It is also more difficult to load-balance your performance and capacity across multiple file systems. Of course, SONAS can support up to 256 separate file systems if you have a business need for this complexity.
The results are stunning. IBM SONAS handled three times more workload for a single file system than the next leading contender. All of the major players are there as well, including NetApp, EMC and HP.
I am now fully a week behind in my coverage of my romp through Australia and New Zealand. Last week was "week 2" of the "Tony and Anna" show! This time we were in Auckland, New Zealand. Anna Wells is from New Zealand originally, so it was good for her to be back in her home country.
Sunday I was able to take the Ferry boat to Devonport, and climb to the top of Mt Victoria, which is only 283 feet above sea level, but still affords spectacular views of Auckland from across the harbour. My hotel, the Auckland Heritage, as well as the IBM building, is about a block or two away from the Sky Tower.
New Zealand shares a lot of traits with Australia, including low unemployment and a healthy economy. Employees feel secure enough in their jobs to invest in real estate, get married and start families. School teachers are well-regarded in society, earning six-figure incomes. Retail stores were filled with shoppers spending [disposable and discretionary income]. What a refreshing difference from the United States! The level of optimism made my skin tingle. I had to file a lot of paperwork for all the work permits and visas for this trip, so I hate to think what it would take to emigrate to either country.
(Of course, the grass always appears greener on the other side. Not everything is perfect in New Zealand. I saw warning signs for toxic sea slugs in their beaches, sales advertising for [Brolly Sheets], and the south island of New Zealand suffered a magnitute 7.1 earthquake near Christchurch on the day I arrived to Auckland on the north island. Over 100,000 homes were damaged, but nobody died, and the entire country rallied support to help out those affected.)
I took this photo of a seagull walking along Cheltenham Beach. I thought it might make for a nice wallpaper for my phone or laptop.
The Storage Optimisation Breakfast at this, the fifth of seven cities, went smoothly. The New Zealand client case study she had planned to show was in the middle of an [RFP], so instead she covered [Edith Cowan University] and [Bunnings Warehouse] from Australia as examples of success stories.
Our next speaker was Glen Mitchell, an IT architect in the Operational Integration, Technology & Shared Services
of Telecom NZ. The Telecom NZ is New Zealand's phone company, recently split up into separate business units, similar to what the US government did to AT&T during the 1974 [Bell System Divestiture].
The change forced Telecom NZ to be more financially responsible. Before, they were using an all-EMC disk environment, managed by HP Enterprise Services (formerly known as EDS). The EMC gear worked as expected and Telecom NZ is happy with EMC as a vendor, but they were uncomfortable with vendor lock-in. Some firmware upgrades on their EMC boxes often forced them to take outages on hundreds of connected servers to install Powerpath updates. After an EMC disk array went off its four-year prepaid warranty, it took another FOUR YEARS to get all 180 servers migrated to another disk array. Keeping a disk array after warranty expires can cost as much as $450K NZD per year, per disk array, in maintenance fees! Ouch! This served as a strong motivator to find a way to migrate data from one disk array to another in a more smooth and timely manner.
The new direction was a dual-vendor environment, keeping some of the midrange EMC gear, and getting new IBM high-end DS8700 gear, resulting in a drastically lower TCO. To make the transition as smooth as possible, Telecom NZ employed IBM SAN Volume Controller (SVC) to virtualize their entire environment, both EMC and IBM happily being part of shared disk pools. They had originally planned to migrate their entire server environment over in 12 months, but in the first six weeks, they are already at 20 percent, ahead of schedule!
The SAN Volume Controllers will also allow Telecom NZ have Business Continuity/Disaster Recovery protection in a consistent manner across both EMC and IBM equipment between their two main data centers in Auckland and Hamilton.
Remember those trees shown in the movie trilogy "Lord of the Rings"? The trees here in New Zealand are amazing! I'm not an arborist, but I was told this one shown here is a [Morton Bay Fig Tree]. Some of the oldest trees in the world live in New Zealand.
By deploying IBM DS8700 and SAN Volume Controller, Telecom NZ was able to reduce costs, manage risk, and improve service delivery!
Have you ever noticed that sometimes two movies come out that seem eerily similar to each other, released by different studios within months or weeks of each other? My sister used to review film scripts for a living, she would read ten of them and have to pick her top three favorites, and tells me that scripts for nearly identical concepts came all the time. Here are a few of my favorite examples:
1994: [Wyatt Earp] and [Tombstone] were Westerns recounting the famed gunfight at the O.K. Corral. Tombstone, Arizona is near Tucson, and the gunfight is recreated fairly often for tourists.
1998: [Armageddon] and [Deep Impact] were a pair of disaster movies dealing with a large rock heading to destroy all life on earth. I was in Mazatlan, Mexico to see the latter, dubbed in Spanish as "Impacto Profundo".
1998: [A Bug's Life] and [Antz] were computer-animated tales of the struggle of one individual ant in an ant colony.
2000: [Mission to Mars] and [Red Planet] were sci-fi pics exploring what a manned mission to our neighboring planet might entail.
This is different than copy-cat movies that are re-made or re-imagined many years later based on the previous successes of an original. Ever since my blog post [VPLEX: EMC's Latest Wheel is Round] in 2010 comparing EMC's copy-cat product that came our seven years after IBM's SAN Volume Controller (SVC), I've noticed EMC doesn't talk about VPLEX that much anymore.
This week, IBM announced [XIV Gen3 Solid-State Drive support] and our friends over at EMC announced [VFCache SSD-based PCIe cards]. Neither of these should be a surprise to anyone who follows the IT industry, as IBM had announced its XIV Gen3 as "SSD-Ready" last year specifically for this purpose, and EMC has been touting its "Project Lightning" since last May.
Fellow blogger Chuck Hollis from EMC has a blog post [VFCache means Very Fast Cache indeed] that provides additional detail. Chuck claims the VFCache is faster than popular [Fusion-IO PCIe cards] available for IBM servers. I haven't seen the performance spec sheets, but typically SSD is four to five times slower than the DRAM cache used in the XIV Gen3. The VFCache's SSD is probably similar in performance to the SSD supported in the IBM XIV Gen3, DS8000, DS5000, SVC, N series, and Storwize V7000 disk systems.
Nonetheless, I've been asked my opinions on the comparison between these two announcements, as they both deal with improving application performance through the use of Solid-State Drives as an added layer of read cache.
(FTC Disclosure: I am both a full-time employee and stockholder of the IBM Corporation. The U.S. Federal Trade Commission may consider this blog post as a paid celebrity endorsement of IBM servers and storage systems. This blog post is based on my interpretation and opinions of publicly-available information, as I have no hands-on access to any of these third-party PCIe cards. I have no financial interest in EMC, Fusion-IO, Texas Memory Systems, or any other third party vendor of PCIe cards designed to fit inside IBM servers, and I have not been paid by anyone to mention their name, brands or products on this blog post.)
The solutions are different in that IBM XIV Gen3 the SSD is "storage-side" in the external storage device, and EMC VFCache is "server-side" as a PCI Express [PCIe] card. Aside from that, both implement SSD as an additional read cache layer in front of spinning disk to boost performance. Neither is an industry first, as IBM has offered server-side SSD since 2007, and IBM and EMC have offered storage-side SSD in many of their other external storage devices. The use of SSD as read cache has already been available in IBM N series using [Performance Accelerator Module (PAM)] cards.
IBM has offered cooperative caching synergy between its servers and its storage arrays for some time now. The predecessor to today's POWER7-based were the iSeries i5 servers that used PCI-X IOP cards with cache to connect i5/OS applications to IBM's external disk and tape systems. To compete in this space, EMC created their own PCI-X cards to attach their own disk systems. In 2006, IBM did the right thing for our clients and fostered competition by entering in a [Landmark agreement] with EMC to [license the i5 interfaces]. Today, VIOS on IBM POWER systems allows a much broader choice of disk options for IBM i clients, including the IBM SVC, Storwize V7000 and XIV storage systems.
Can a little SSD really help performance? Yes! An IBM client running a [DB2 Universal Database] cluster across eight System x servers was able to replace an 800-drive EMC Symmetrix by putting eight SSD Fusion-IO cards in each server, for a total of 64 Solid-State drives, saving money and improving performance. DB2 has the Data Partitioning Feature that has multi-system DB2 configurations using a Grid-like architecture similar to how XIV is designed. Most IBM System x and BladeCenter servers support internal SSD storage options, and many offer PCIe slots for third-party SSD cards. Sadly, you can't do this with a VFCache card, since you can have only one VFCache card in each server, the data is unprotected, and only for ephemeral data like transaction logs or other temporary data. With multiple Fusion-IO cards in an IBM server, you can configure a RAID rank across the SSD, and use it for persistent storage like DB2 databases.
Here then is my side-by-side comparison:
IBM XIV Gen3 SSD Caching
Selected x86-based models of Cisco UCS, Dell PowerEdge, HP ProLiant DL, and IBM xSeries and System x servers
All of these, plus any other blade or rack-optimized server currently supported by XIV Gen3, including Oracle SPARC, HP Titanium, IBM POWER systems, and even IBM System z mainframes running Linux
Operating System support
Linux RHEL 5.6 and 5.7, VMware vSphere 4.1 and 5.0, and Windows 2008 x64 and R2.
All of these, plus all the other operating systems supported by XIV Gen3, including AIX, IBM i, Solaris, HP-UX, and Mac OS X
FCP and iSCSI
Vendor-supplied driver required on the server
Yes, the VFCache driver must be installed to use this feature.
No, IBM XIV Gen3 uses native OS-based multi-pathing drivers.
External disk storage systems required
None, it appears the VFCache has no direct interaction with the back-end disk array, so in theory the benefits are the same whether you use this VFCache card in front of EMC storage or IBM storage
XIV Gen3 is required, as the SSD slots are not available on older models of IBM XIV.
Shared disk support
No, VFCache has to be disabled and removed for vMotion to take place.
Yes! XIV Gen3 SSD caching shared disk supports VMware vMotion and Live Partition Mobility.
Support for multiple servers
An advantage of the XIV Gen3 SSD caching approach is that the cache can be dynamically allocated to the busiest data from any server or servers.
Support for active/active server clusters
Aware of changes made to back-end disk
No, it appears the VFCache has no direct interaction with the back-end disk array, so any changes to the data on the box itself are not communicated back to the VFCache card itself to invalidate the cache contents.
None identified. However, VFCache only caches blocks 64KB or smaller, so any sequential processing with larger blocks will bypass the VFCache.
Yes! XIV algorithms detect sequential access and avoid polluting the SSD with these blocks of data.
Number of SSD supported
One, which seems odd as IBM supports multiple Fusion-IO cards for its servers. However, this is not really a single point of failure (SPOF) as an application experiencing a VFCache failure merely drops down to external disk array speed, no data is lost since it is only read cache.
6 to 15 (one per XIV module) for high availability.
Pin data in SSD cache
Yes, using split-card mode, you can designate a portion of the 300GB to serve as Direct-attached storage (DAS). All data written to the DAS portion will be kept in SSD. However, since only one card is supported per server and the data is unprotected, this should only be used for ephemeral data like logs and temp files.
No, there is no option to designate an XIV Gen3 volume to be SSD-only. Consider using Fusion-IO PCIe card as a DAS alternative, or another IBM storage system for that requirement.
Pre-sales Estimating tools
Yes! CDF and Disk Magic tools are available to help cost-justify the purchase of SSD based on workload performance analysis.
IBM has the advantage that it designs and manufactures both servers and storage, and can design optimal solutions for our clients in that regard.
They say "Great Minds think alike" and that imitation is "the sincerest form of flattery." Both of these quotes came to mind when I read fellow blogger Chuck Hollis' (EMC) excellent April 7th blog post [The 10 Big Ideas That Are Shaping IT Infrastructure Today]. Not surprisingly, some of his thoughts are similar to those I had presented two weeks ago in my March 22nd post [Cloud Computing for Accountants]. Here are two charts that caught my eye:
On page 13 of my deck, I had an old black and white photo of telephone operators, as part of a section on the history of selecting "cloud" as the iconic graphic to represent all networks. Chuck has this same graphic on his chart titled "#1 The Industrialization of IT Infrastructure".
Looks like Chuck and I use the same "stock photo" search facility!
On page 45 on my deck, I had a list of major "arms dealers" that deliver the hardware and software components needed to build Cloud Computing. Chuck has a similar chart, titled "#2 The Consolidation of the IT Industry", but with some interesting differences.
Let's look at some of the key differences:
The left-to-right order is slightly different. I chose a 1-2-4-2-1 symmetrical pattern purely on aesthetic reasons. My presentation was to a bunch of accountants, and so I was trying not to make it sound like an "Infomercial" for IBM products and offerings. My sequence is roughly chronological, in that Oracle announced its intention to acquire Sun, then Cisco, VMware and EMC announced their VCE coalition, followed closely by Cisco, VMware and NetApp announcing they work together well also, followed by [HP extended alliance with Microsoft] on Jan 13, 2010. As the IT marketplace is maturing, more and more customers are looking for an IBM-like one-stop shopping experience, and certainly various "mini-mall" alliances have formed to try to compete in this space.
I had HP and Microsoft in the same column, referring only to the above-mentioned January announcement. HP is all about private cloud hardware infrastructures, but Microsoft is all about "three screens and the public cloud", so not sure how well this alliance will work out from a Cloud Computing perspective. This was not to imply that the other stacks don't work well with Microsoft software. They all do. Perhaps to avoid that controversy, Chuck chose to highlight HP's acquisition of EDS services instead.
I used the vendor logos in their actual colors. Notice that the colors black, blue and red occur most often. These happen to be the three most popular ballpoint pen ink colors found on the very same paper documents these computer companies are trying to eliminate. Paper-less office, anyone? Chuck chose instead to colorize each stack with his own color scheme. While blue for IBM and orange for Sun Microsystems make some sense, it is not clear if he chose green for Cisco/VMware/EMC for any particular reason. Perhaps he was trying to subtly imply that the VCE stack is more energy efficient? Or maybe the green refers to money to indicate that the VCE stack is the most expensive? Either way, I would pit IBM's server/storage/software stack up against anything of comparable price from these other stacks in any energy efficiency bake-off.
What about the Cisco/VMware/NetApp combination? All three got together to assure customers this was a viable combination. IBM is the number one reseller of VMware, and VMware runs great with IBM's N series NAS storage, so I do not dispute Cisco's motivation here. It makes sense for Cisco to two-time EMC in this manner. Why should Cisco limit itself to a single storage supplier? Et tu VMware? Having VMware chose NetApp over its parent company EMC was a bit of a shock. No surprise that Chuck left NetApp out of his chart.
No love for Dell? I give Dell credit for their work with Virtual Desktop Images (VDI), and for embracing Ubuntu Linux for their servers. Dell's acquisitions of EqualLogic iSCSI-based disk systems and Perot Systems for services are also worth noting. Dell used to resell some of EMC's gear, but perhaps that relationship continues to fade away, as I [predicted back in 2007]. Chuck's decision to leave Dell off his chart speaks volumes to where this relationship stands, and where it is going.
Perhaps we are all in just one big ["echo chamber"], as we are all coming up with similar observations, talking to similar customers, and reviewing similar market analyst reports. I am glad, at least this time, that Chuck and I for the most part agree where the marketplace is going. We live in interesting times!
Well, it's Tuesday again, and that means IBM announcements! Right on the heels of our big storage launch on February 9, today IBM announced some exciting options for its modular disk systems. Let's take a look:
2TB SATA-II drives
That's right, you can now DOUBLE your capacity with 2TB SATA type-II drives on the DS3950, DS4200, DS4700, DS5020, DS5100 and DS5300 disk controllers, as well as the DS4000 EXP420, EXP520, EXP810, EXP5000 and EXP5060 expansion drawers. Here are the Announcement Letters for the [HVEC] and [AAS] ordering systems.
300GB Solid State Drives
IBM also announces 300GB solid state drives (SSD) for the DS5100 and DS5300. These are four times larger than the 73GB drives IBM offered last year, for those workloads that need high read IOPS such as Online Transaction Processing (OLTP) and Enterprise Resource Planning (ERP) applications. Here is the [Announcement Letter].
New N series model N3400
For customers that need less than the minimum 21TB that our IBM Scale-Out Network Attach Storage (SONAS) can provide, IBM offers the new N3400 unified storage disk system, with support for NFS, CIFS, iSCSI and FCP. This is a 2U high 12 drive model that can be expanded up to 136 drives, basically doubling all the stats from last year's N3300 model. Fellow blogger, Rich Swain (IBM), does a great job recapping the speeds and feeds over on his blog [News and Information about IBM N series].
It also appears that the reports and rumors of the death of the DS6800 are premature. Don't believe misleading statements from competitors, such as those found written by fellow blogger BarryB (EMC), aka "the Storage Anarchist", in his latest post [Bring Out Your Dead] showing a cute little tombstone with "Feb 2010" on the bottom. Actually, if he had bothered to read IBM's [Announcement Letter], he would have realized that IBM plans to continue to sell these until June. Of course, IBM will continue to support both new and existing DS6800 customers for many years to come.
Technically, BarryB does not make any factually incorrect statements for me to correct on his blog. The idea that a product is "dead" is, of course, just opinion, and competitors poke fun at each others' announcements every day. One could argue that the EMC V-Max was "dead" after the ITG whitepaper [Cost/Benefit Case for IBM XIV Storage System - Comparing Costs for IBM XIV and EMC V-Max Systems] demonstrated that the IBM XIV cost 63 percent less than a comparable EMC V-Max over the life of three years total cost of ownership (TCO) back in July 2009. The comparison was made with data from clients in a variety of industries including manufacturing, health care, life sciences, telecommunications, financial services, and the public sector. This could explain why so many EMC customers are buying or investigating the IBM XIV and the rest of the IBM storage portfolio.
It's that time again to think about [New Year's resolutions]! This fine tradition dates back 4000 years
to early Babylonians, with the most popular resolution back then was to return borrowed
Resolutions can be to work toward a specific goal, start doing something, or change your
habits to do something more often, or less often, than last year. Jim Collins from
37Signals suggests a [Stop Doing List]. Colin Beavan (aka [No Impact Man]) took this idea to the
extreme, giving up a year of electricity, coffee and toilet paper, and a bunch of other
things, in an effort to minimize his environmental impact.
This one was easy. Nearly all of my friends and family live in Tucson, so spending more
time merely involves spending less time out of town. With the economic meltdown of
2008, IBM set down strict travel restrictions, so I only traveled 11 weeks in 2009.
Enjoy Life More
I have mixed feelings on this one. The four hardest hit areas of the current economic
recession were southern Florida, southern Michigan, southern California and southern
Arizona. Last year, I had friends that lost their job, their home, their business, or
their battle with cancer. Trying to enjoy life while your friends are walking around
like zombies after nuclear winter just doesn't feel right.
Learn Something New
I was able to keep this one, in an unexpected way. Shortly after making this
resolution, I was asked to teach young kids the "C" programming language so they could
program LEGO Mindstorms robots. While I already know "C" in general, I had to learn to
build the robots and program the interface for the robot "brick" in order to teach
others. Sometimes, the best way to learn something new, is to offer to teach it to
others. This was a deeply rewarding way to give back to the community.
Make Tucson a better place, and enrich the lives of its residents
In addition to helping teach kids to build robots, I spent hundreds of hours and
thousands of dollars to support local Tucson organizations this year. Did it help? It
is hard to say. For example, you can spend an entire day sorting cans for the community
food bank, only to learn that this will all be consumed in a matter of days. At least I
will be paying less taxes!
Get better organized
This has been an ongoing struggle, but I made progress in 2008 and 2009. Last year, I
purchased a T-mobile G1 smart phone with Google and I have been using this as my
organization tool. It syncs up with my Gmail, Google Calendar, Google Contacts,
Remember the Milk, Delicious, and other sites I use. It certainly works better for me
than my past attempt using a [Hipster PDA].
Should people make their resolutions public? Derek Sivers cites research indicating
that [announcing your plans makes you less
motivated] to complete them. Given the long waits we saw between when storage
vendors like EMC announce some new feature to when it is actually delivered, there might
be a lot of truth to that. So, this year, I will do things differently and NOT make
public any New Year's resolutions for 2010.
It seems everyone is talking about stacks, appliances and clouds.
On StorageBod, fellow blogger Martin Glassborow has a post titled [Pancakes!] He feels that everyone from Hitachi to Oracle is turning into the IT equivalent of the International House of Pancakes [IHOP] offering integrated stacks of software, servers and storage.
Cisco introduced its "Unified Computing System" about a year ago, [reinventing the datacenter with an all-Ethernet approach]. Cisco does not offer its own hypervisor software nor storage, so there are two choices. First, Cisco has entered a joint venture, called Acadia, with VMware and EMC, to form the Virtual Computing Environment (VCE) coalition. The resulting stack was named Vblock, which one blogger had hyphenated as Vb-lock to raise awareness to the proprietary vendor lock-in nature of this stack. Second, Cisco, VMware and NetApp had a similar set of [Barney press releases] to announce a viable storage alternative to those not married to EMC.
"Only when it makes sense. Oracle/Sun has the better argument: when you know exactly what you want from your database, we’ll sell you an integrated appliance that will do exactly that. And it’s fine if you roll your own.
But those are industry-wide issues. There are UCS/VCE specific issue as well:
Cost. All the integration work among 3 different companies costs money. They aren’t replacing existing costs – they are adding costs. Without, in theory, charging more.
Lock-in. UCS/Vblock is, effectively, a mainframe with a network backplane.
Barriers to entry. Are there any? Cisco flagged hypervisor bypass and large memory support as unique value-add – and neither seems any more than a medium-term advantage.
BOT? Build, Operate, Transfer. In theory Vblocks are easier and faster to install and manage. But customers are asking that Acadia BOT their new Vblocks. The customer benefit over current integrator practice? Lower BOT costs? Or?
Price. The 3 most expensive IT vendors banding together?
Longevity. Industry “partnerships” don’t have a good record of long-term success. Each of these companies has its own competitive stresses and financial imperatives, and while the stars may be aligned today, where will they be in 3 years? Unless Cisco is piloting an eventual takeover."
Fellow blogger Bob Sutor (IBM) has an excellent post titled
[Appliances and Linux]. Here is an excerpt:
"In your kitchen you have special appliances that, presumably, do individual things well. Your refrigerator keeps things cold, your oven makes them hot, and your blender purees and liquifies them. There is room in a kitchen for each of these. They work individually but when you are making a meal they each have a role to play in creating the whole.
You could go out and buy the metal, glass, wires, electrical gadgets, and so on that you would need to make each appliance but it is is faster, cheaper, and undoubtably safer to buy them already manufactured. For each device you have a choice of providers and you can pay more for additional features and quality.
In the IT world it is far more common to buy the bits and pieces that make up a final solution. That is, you might separately order the hardware components, the operating system, and the applications, and then have someone put them all together for you. If you have an existing configuration you might add more blades or more storage devices.
You don’t have to do this, however, in every situation. Just from a hardware perspective, you can buy a ready-made machine just waiting for the on switch to be flicked and the software installed. Conversely, you might get a pre-made software image with operating system and applications in place, ready to be provisioned to your choice of hardware. We can get even fancier in that the software image might be deployable onto a virtual machine and so be a ready made solution runnable on a cloud.
Thus in the IT world we can talk about hardware-only appliances, software-only appliances (often called virtual software appliances), and complete hardware and software combinations. The last is most comparable to that refrigerator or oven in your kitchen."
If your company was a restaurant, how many employees would you have on hand to produce your own electricity from gas generators, pump your own water from a well, and assemble your own toasters and blenders from wires and motors? I think this is why companies are re-thinking the way they do their own IT.
Rather than business-as-usual, perhaps a mix of pre-configured appliances, consisting of software, server and storage stacked to meet a specific workload, connected to public cloud utility companies, might be the better approach. By 2013, some analysts feel that as many as 20 percent of companies might not even have a traditional IT datacenter anymore.
“By employing techniques like virtualization, automated management, and utility-billing models, IT managers can evolve the internal datacenter into a ‘private cloud’ that offers many of the performance, scalability, and cost-saving benefits associated with public clouds. Microsoft provides the foundation for private clouds with infrastructure solutions to match a range of customer sizes, needs and geographies.
The public cloud:
“Cloud computing is expanding the traditional web-hosting model to a point where enterprises are able to off-load commodity applications to third-party service providers (hosters) and, in the near future, the Microsoft Azure Services Platform. Using Microsoft infrastructure software and Web-based applications, the public cloud allows companies to move applications between private and public clouds.”
Finally, I saw this from fellow blogger, Barry Burke(EMC), aka the Storage Anarchist, titled [a walk through the clouds] which is really a two-part post.
The first part describes a possible future for EMC customers written by EMC employee David Meiri, envisioning a wonderful world with "No more Metas, Hypers, BIN Files...."
The vision is a pleasant one, and not far from reality. While EMC prefers to use the term "private cloud" to refer to both on-premises and off-premises-but-only-your-employees-can-VPN-to-it-and-your-IT-staff-still-manages-it flavors, the overall vision is available today from a variety of Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS) providers.
A good analogy for "private cloud" might be a corporate "intranet" that is accessible only within the company's firewall. This allowed internal websites where information to be disseminated to employees could be posted, using standard HTML and standard web browsers that are already deployed on most PCs and workstations. Web pages running on an intranet can easily be moved to an external-facing website without too much rework or trouble.
The second part has Barry claiming that EMC has made progress towards a "Virtual Storage Server" that might be announced at next month's EMC World conference.
When people hear "Storage Virtualization" most immediately think of the two market leaders, IBM SAN Volume Controller and Hitachi Data Systems (HDS) Universal Storage Platform (USP) products. Those with a tape bent might throw in IBM's TS7000 virtual tape libraries or Oracle/Sun's Virtual Storage Manager (VSM). And those focused on software-only solutions might recall Symantec's Veritas Volume Manager (VxVM), DataCore's SANsymphony, or FalconStor's IPStor products.
But what about EMC's failed attempt at storage virtualization, the Invista? After five years of failing to deliver value, EMC has so far only publicised ONE customer reference account, and I estimate that perhaps only a few dozen actual customers are still running on this platform. Compare that to IBM selling tens of thousands of SAN Volume Controllers, and HDS selling thousands of their various USP-V and USP-VM products, and you quickly realize that EMC has a lot of catching up to do. EMC's first delivered Invista about 18 months after IBM SAN Volume Controller, similar to their introduction of Atmos being 18 months after our Scale-Out File Services (SoFS) and their latest CLARiiON-based V-Max coming out 18 months after IBM's XIV storage system.
So what will EMC's Invista follow-on "Virtual Storage Server" product look like? No idea. It might be another five years before you actually hear about a customer using it. But why wait for EMC to get their act together?
IBM offers solutions TODAY that can make life as easy as envisioned here. IBM offers integrated systems sold as ready-to-use appliances, customized "stacks" that can be built to handle particular workloads, residing on-premises or hosted at an IBM facility, and public cloud "as-a-service" offerings on the IBM Cloud.
The old adage applies "You can't please everyone. Presidents can't. Prostitutes can't. Nobody can." I am reminded of that as I fielded a variety of interesting comments and emails about, of all things, my choice of order of things in recent blog posts.
Certainly, there are times when the order of things matters greatly. In my now-infamous blog post [Sock Sock Shoe Shoe], I use a scene from a popular 1970's television show to explain why compression should be done before encryption.
In my case, I put things in the order that I felt made sense to me, but not everyone agrees. Here are three recent examples:
In my blog post [Two IBMers Earn Their Retirement], I congratulated two of my colleagues on their retirement. Since their retirement happened on the same day, I decided to mention Mark Doumas first, and Jim Rymarczyk second.
However, one of my readers, who I will assume is a member of the unofficial "Jim Rymarczyk fan club", felt that I should have listed Jim first, as Jim served IBM for 44 years, and Mark only 32 years.
Really? I realize that movie stars insist on having their name listed first on the poster, but neither of these guys would be confused with George Clooney!
So, to Jim and all his fans out there, I assure you I did not mean this as a slight in any way. I have updated the post to indicate that the ordering was strictly alphabetical by last name.
In my blog post [IBM Announcements for February 2012], I presented tape products first, and disk second. Normally, I cover them alphabetically, disk first, then tape. However, I was asked to promote tape this year in preparation for the upcoming 60th anniversary of tape, so I mentioned the tape announcements first, and the disk second.
The feedback from the XIV community was swift. Many felt that I [buried the lede] in not mentioning the XIV Gen3 SSD caching first.
(Note: For those not familiar with the phrase used in journalism, 'burying the lede' refers to the failure to mention the most interesting or attention grabbing elements of a story in the first paragraph. In American news journalism, it is spelled "lede" and elsewhere it is spelled "lead". Major US dictionaries apparently accept both spellings for this phrase.)
Technically, my lead paragraph stated clearly that: "This week we have announcements for both disk and tape, but since 2012 is the 60th Diamond Anniversary for tape, I will start with tape systems first."
So, while I don't claim to be a journalist by any means, I think the lead paragraph accurately reflected that I would talk about both disk and tape products in the rest of the blog post, and if a reader didn't care to learn more about tape could bypass those sections and go directly to the section on disk instead.
I have had my head handed to me on a platter so many times here at IBM that I am considering installing a zipper around my neck. My friends in XIV land insisted that I write a secondary post about XIV Gen3 SSD caching that had no mention of tape whatsoever. One suggestion was to compare and contrast XIV Gen3 SSD caching with EMC's announcement for VFCache. The result was my blog post [IBM XIV Gen3 SSD Caching versus EMC VFCache].
What could go wrong with an apples-to-orange comparison of two different storage products sprinkled with a small amount of FUD against a major competitor?
I had two complaints on this one. First, is the order of products in my side-by-side table of comparisons. I put EMC VFCache in the left column, and IBM XIV Gen3 SSD caching in the right. I meant nothing sinister by this. Alphabetically, EMC comes before IBM, and VFCache comes before XIV. Chronologically, EMC's announcement came out on Monday, and IBM's announcement came out the following day.
(Note: The term [sinster] comes from the Latin word sinistra meaning "left hand". In the Middle Ages it was believed that when a person was writing with their left hand they were possessed by the Devil. Left-handed people were therefore considered to be evil. My poor mother was born left-handed and was forced as a child to write with her right hand to be accepted by society.)
Apparently, an unwritten convention within IBM is that comparison tables always have the newer product on the left column, followed by one or more older products to the right, or the IBM product on the left column, with one or more competitive alternatives to the right.
The second complaint came from a reader in the comments section: "... I think [what] you're doing is trying to ride EMC's release for your own marketing, did you really need to? XIV is an excellent array; adding SSD Cache to the Gen3 takes it further, Moshe would be fuming (which I think is a good thing), can you just stick to that and not ride someone else's wave?"
Both announcements relate to reducing latency of read IOPS through the use of Solid State Drives. That both companies would announce these were no surprise to any employee at either company, as both IBM and EMC have been talking about their intent to do so last year. IBM's announcement of XIV SSD Gen3 caching was certainly not in response to EMC's VFCache announcement, and I doubt EMC rushed out their VFCache announcement the day before as a pre-emptive strike against IBM's announcement of the XIV Gen3 SSD Caching feature.
(Note: I don't know her personally, but she has thousands of followers!)
There you have it. I will gladly fix false or misleading information, but I am not going to re-arrange the order of things just to please some readers, only to have other readers complain that they liked it better in the original order. As always, feel free to comment on any of this in the section below.
Normally, when EMC fails, it is worth a giggle. Companies are run by humans, and nobody is perfect. However, their latest one, failing to defend their RSA SecurID two-factor website, is no laughing matter. Breaches like this undermine the trust needed for business and commerce to be done with Information Technology, so it affects the entire IT industry.
(FTC Disclosure: I do not work or have any financial investments in either EMC nor ENC Security Systems. Neither EMC nor ENC Security Systems paid me to mention them on this blog. Their mention in this blog is not an endorsement of either company or their products. Information about EMC was based solely on publicly available information made available by EMC and others. My friends at ENC Security Systems provided me an evaluation license for their latest software release so that I could confirm the use cases posed in this post.)
Of course, EMC did the right thing by making this breach public in an [Open Letter to RSA Customers]. While this may affect their revenues, as clients question whether they should do business with EMC, or affect their stock price, as investors question whether they should invest in EMC, they were very clear and public that the breach occurred. As far as I know, none of the executives of the RSA security division have stepped down. The disclosure of the breach was the right thing to do, and required by law from the [US Securities Exchange Commission]. This law was created to prevent companies from trying to hide breaches that expose external client information.
The breach does not affect RSA public/private key pairs used by IBM and most every other large company. Rather, this breach was targeted to RSA SecurID two-factor authentication. I explained two-factor authentication in my blog post [Day 5 Grid, SOA and Cloud Computing - System x KVM solutions], but basically it is an added level of security, requiring something you know (your password) with something you have (such as a magnetic card or key fob). Both are required to gain access to the system.
Breaches happen. Recently, [Hackers found vulnerabilities in the McAfee.com website]. Last month, fellow blogger Chuck Hollis from EMC had a blog post on [Understanding Advanced Persistent Threats (APT)] in the week leading up to their RSA Conference. It was precisely an APT that hit RSA, so the irony of this breach was not lost on the blogosphere. Perhaps Chuck's blog post gave hackers the idea to do this, like saying "I hope terrorists don't bomb this building that hold all of our chemical weapons..." or "I hope bank robbers don't rob this repository where we keep all the cash..."
(The sinister counter-theory, that EMC staged this breach as a marketing stunt to undermine trust in hybrid or public cloud offerings, such as those offered by IBM, Amazon or Salesforce.com, offers an interesting twist. While computer breaches in general are fodder for [Luddites] to argue we should not use computers at all, this particular breach could be used by EMC salesmen to encourage their customers to choose private cloud over hybrid cloud or public cloud deployments. Given all the extra work that RSA SecurID customers have to now do to harden their environments, that would be in bad taste.)
Today, March 31, is World Backup Day. This is because many viruses are triggered to operate on April 1. Just like checking the batteries in your smoke alarms every year, you should ensure that your backup methodology remains valid.
Back in 2008, I was a volunteer for the One Laptop Per Child (OLPC) initiative, and built an XS server to be used for Uruguay. I shipped [this baby off to school] to be the central server that all the student and teacher laptops connected to. It was the gateway to the Internet, as well as the [repository for the blogs of each student]. The blogs were accessible to the public, so that parents could read what their students were writing.
Unfortunately, this public access resulted in my little XS server being attacked by hackers, with IP addresses in Russia and China. Why anyone from either of those two countries wanted to ruin the hopes and dreams of small school children in Uruguay was beyond me. Fortunately, I had planned for remote administration. Backups were taken by me weekly to a second drive that was only mounted when I was dialed in to take the backup. The rest of the time, it was offline, so as not to be written to by hackers.
I also shipped along with the server a bootable DVD that contained a modified version of [System Rescue CD], scripts to start up SSHD daemon, and pre-populated for use with public/private RSA keys for me and eight other administrators located in various countries. To effect repairs, the local operator would reboot to the DVD, and then I could login via "ssh" and restore the operating system, programs and data. Sadly, this meant that the students might have lost some of their most recent blog posts since the last backup.
Please consider reviewing your own backup strategies. If your security were compromised, data was corrupted or lost, would you be able to recover from your backups?
Use Encryption where Appropriate
If you plan to travel this Summer, you may want to consider encryption to protect yourself. ENC Security Systems has just released their latest [Encrypt Stick] which is a USB memory stick pre-loaded with software that provides three features:
Encryption for your files
A secure web browser for accessing sensitive websites
Secure password manager
Many hotels now offer computers for use by the guests. These are typically running some flavor of Windows operating system. Encrypt Stick comes with an EXE file that you can run to browse the web securely, and have access to your encrypted files and passwords, leaving no trace on the hotel lobby computer.
Friends and Family
What if you are visiting friends and family, and they have a Mac instead? No problem, as Encrypt Stick has a DMG file to use on Mac OS X operating system. While you may not be worried about your siblings hacking into your bank account, you may not want them necessarily seeing what sites you visited.
I have been to several airport lounges now that use Linux for their public computers. Makes sense to me, as there are fewer viruses for Linux, and updating Linux is relatively straightforward. However, Encrypt Stick does not support Linux. For my Linux-knowledgeable readers, you can build your own with [Unetbootin] bootable USB memory stick to launch your favorite Linux browser in memory on whatever system you are using. The [Gparted Magic] utility rescue tool includes [TrueCrypt] to encrypt your files. Lastly, you can use [MyPasswordSafe] to hold all of your passwords securely.
Several clients have asked if any of the IBM data-at-rest encrypted disks or tapes are affected by this breach. IBM uses AES encryption for the actual disk and tape media, but we do use RSA keys to encrypt the generated keys used on the TS1120 and TS1130 drives. However, these were not affected by the RSA SecurID breach, and your tapes are safely protected.
Advanced Persistent Threats, viruses and other malware are no laughing matter. If you are concerned about security, contact IBM to help you assess your current environment and help you plan a robust protection strategy.
Wrapping up my week's theme of storage optimization, I thought I would help clarify the confusion between data reduction and storage efficiency. I have seen many articles and blog posts that either use these two terms interchangeably, as if they were synonyms for each other, or as if one is merely a subset of the other.
Data Reduction is LOSSY
By "Lossy", I mean that reducing data is an irreversible process. Details are lost, but insight is gained. In his paper, [Data Reduction Techniques", Rajana Agarwal defines this simply:
"Data reduction techniques are applied where the goal is to aggregate or amalgamate the information contained in large data sets into manageable (smaller) information nuggets."
Data reduction has been around since the 18th century.
Take for example this histogram from [SearchSoftwareQuality.com]. We have reduced ninety individual student scores, and reduced them down to just five numbers, the counts in each range. This can provide for easier comprehension and comparison with other distributions.
The process is lossy. I cannot determine or re-create an individual student's score from these five histogram values.
This next example, complements of [Michael Hardy], represents another form of data reduction known as ["linear regression analysis"]. The idea is to take a large set of data points between two variables, the x axis along the horizontal and the y axis along the vertical, and find the best line that fits. Thus the data is reduced from many points to just two, slope(a) and intercept(b), resulting in an equation of y=ax+b.
The process is lossy. I cannot determine or re-create any original data point from this slope and intercept equation.
In this last example, from [Yahoo Finance], reduces millions of stock trades to a single point per day, typically closing price, to show the overall growth trend over the course of the past year.
The process is lossy. Even if I knew the low, high and closing price of a particular stock on a particular day, I would not be able to determine or re-create the actual price paid for individual trades that occurred.
Storage Efficiency is LOSSLESS
By contrast, there are many IT methods that can be used to store data in ways that are more efficient, without losing any of the fine detail. Here are some examples:
Thin Provisioning: Instead of storing 30GB of data on 100GB of disk capacity, you store it on 30GB of capacity. All of the data is still there, just none of the wasteful empty space.
Space-efficient Copy: Instead of copying every block of data from source to destination, you copy over only those blocks that have changed since the copy began. The blocks not copied are still available on the source volume, so there is no need to duplicate this data.
Archiving and Space Management: Data can be moved out of production databases and stored elsewhere on disk or tape. Enough XML metadata is carried along so that there is no loss in the fine detail of what each row and column represent.
Data Deduplication: The idea is simple. Find large chunks of data that contain the same exact information as an existing chunk already stored, and merely set a pointer to avoid storing the duplicate copy. This can be done in-line as data is written, or as a post-process task when things are otherwise slow and idle.
When data deduplication first came out, some lawyers were concerned that this was a "lossy" approach, that somehow documents were coming back without some of their original contents. How else can you explain storing 25PB of data on only 1PB of disk?
(In some countries, companies must retain data in their original file formats, as there is concern that converting business documents to PDF or HTML would lose some critical "metadata" information such as modificatoin dates, authorship information, underlying formulae, and so on.)
Well, the concern applies only to those data deduplication methods that calculate a hash code or fingerprint, such as EMC Centera or EMC Data Domain. If the hash code of new incoming data matches the hash code of existing data, then the new data is discarded and assumed to be identical. This is rare, and I have only read of a few occurrences of unique data being discarded in the past five years. To ensure full integrity, IBM ProtecTIER data deduplication solution and IBM N series disk systems chose instead to do full byte-for-byte comparisons.
Compression: There are both lossy and lossless compression techniques. The lossless Lempel-Ziv algorithm is the basis for LTO-DC algorithm used in IBM's Linear Tape Open [LTO] tape drives, the Streaming Lossless Data Compression (SLDC) algorithm used in IBM's [Enterprise-class TS1130] tape drives, and the Adaptive Lossless Data Compression (ALDC) used by the IBM Information Archive for its disk pool collections.
Last month, IBM announced that it was [acquiring Storwize. It's Random Access Compression Engine (RACE) is also a lossless compression algorithm based on Lempel-Ziv. As servers write files, Storwize compresses those files and passes them on to the destination NAS device. When files are read back, Storwize retrieves and decompresses the data back to its original form.
As with tape, the savings from compression can vary, typically from 20 to 80 percent. In other words, 10TB of primary data could take up from 2TB to 8TB of physical space. To estimate what savings you might achieve for your mix of data types, try out the free [Storwize Predictive Modeling Tool].
So why am I making a distinction on terminology here?
Data reduction is already a well-known concept among specific industries, like High-Performance Computing (HPC) and Business Analytics. IBM has the largest marketshare in supercomputers that do data reduction for all kinds of use cases, for scientific research, weather prediction, financial projections, and decision support systems. IBM has also recently acquired a lot of companies related to Business Analytics, such as Cognos, SPSS, CoreMetrics and Unica Corp. These use data reduction on large amounts of business and marketing data to help drive new sources of revenues, provide insight for new products and services, create more focused advertising campaigns, and help understand the marketplace better.
There are certainly enough methods of reducing the quantity of storage capacity consumed, like thin provisioning, data deduplication and compression, to warrant an "umbrella term" that refers to all of them generically. I would prefer we do not "overload" the existing phrase "data reduction" but rather come up with a new phrase, such as "storage efficiency" or "capacity optimization" to refer to this category of features.
IBM is certainly quite involved in both data reduction as well as storage efficiency. If any of my readers can suggest a better phrase, please comment below.