- Disk systems, including the IBM System Storage DS Family of products, SAN Volume Controller, N series, as well as features unique to these products, such as FlashCopy, MetroMirror, or SnapLock.
- Tape systems, including the IBM System Storage TS Family of products, tape-related products in the Virtualization Engine portfolio, drives, libraries and even tape media.
- Tape systems, including the IBM System Storage TS Family of products, tape-related products in the Virtualization Engine portfolio, drives, libraries and even tape media.
- Storage Networking offerings, from Brocade, McData, Cisco and others, such as switches, routers and directors.
- Infrastructure management, including IBM TotalStorage Productivity Center software, IBM Tivoli Provisioning Manager, IBM Tivoli Intelligent Orchestrator, and IBM Tivoli Storage Process Manager.
- Business Continuity, including IBM Tivoli Storage Manager, Tivoli CDP for Files, Productivity Center for Replication software component, Continuous Availability for Windows (CAW), Continuous Availability for AIX (CAA).
- Lifecycle and Retention offerings, including our IBM System Storage DR550, DR550 Express, GPFS, Tivoli Storage Manager Space Management for UNIX, Tivoli Storage Manager HSM for Windows, and DFSMS.
- Storage services, including consulting, assessments, design, deployment, management and outsourcing.
Inside System Storage -- by Tony PearsonTony Pearson is a Master Inventor and Senior Software Engineer for the IBM Storage product line at the IBM Executive Briefing Center in Tucson Arizona, and featured contributor to IBM's developerWorks. In 2016, Tony celebrates his 30th year anniversary with IBM Storage. He is author of the Inside System Storage series of books. This blog is for the open exchange of ideas relating to storage and storage networking hardware, software and services. You can also follow him on Twitter @az990tony.
(Short URL for this blog: ibm.co/Pearson )
TonyPearson 120000HQFF Tags:  bc san lifecycle services infrastructure disk tape 1 Comment 5,844 Views
I have created blog categories, based on our System Storage offering matrix, which you can track individually:
This week I was in Dallas, Texas, teaching at the "System Storage Portfolio Top Gun" class.
Can you believe it was hotter and more humid in Dallas than in Tucson? I am glad to be home.
For those unfamiliar with Top Gun classes, it is our top level sales training, typically 4 to 4.5 days long. This year, I have taught Top Gun classes in USA, China, Mexico, Thailand, and Brazil.
The class is open to IBM sales, IBM Business Partners, ibm.com telesales, field support and our technology partners.
I found this item today on the blogosphere: EMC-HP Storage Race Heats Up
In general, people agree that IBM, HP and EMC are the top three vendors in storage,with HDS, Sun and Dell rounding out the top six.
The fun begins when a respected analyst like IDC Corp. publishes their calculations,and individual vendors re-swizzle the results because they are not happy with theirfindings.
I thought it would be helpful to illustrate how this all works. First, you need to comeup with a defintion of what you are going to count. You could count units sold, revenue dollars, or capacity Terabytes, or some other generally accepted metric.
Next, you need to define what's in and what's out. For example, you can say "storage"which would include both disk drives and tape drives, both internal to servers, orexternal to servers, or you can choose a more narrow definition, say external disksystems, which might suit you better if you aren't in the tape business, and don't sell servers.
By some definitions, my Apple iPod, Motorolla cell phone, and Canon digital camera,could all be counted as external disk systems, as they all connect via USB cableto my IBM laptop, and act like a disk drive to my Windows operating system, allowingme to read and write data back and forth. It is necessary to define exactly what you plan to include,and what to exclude, based on the reported numbers available.
The last rule is that nothing gets double-counted. In our complicated industry ofmanufacturers and vendors, sometimes storage is manufactured by one company, but soldby another, typically under the vendor's brand, not the manufacturer's brand. Youcan either count manufactured units, or vendor units, but you can't mix and match.
IBM is both manufacturer and vendor. However, IDC only counts vendor units, so storagemanufactured by someone else, but sold by IBM is counted as IBM, and storage manufacturedby IBM but branded by someone else goes to that other vendor. Likewise, HP and Sun re-brandHitachi storage, and Dell re-brands EMC storage.
EMC would like to treat all EMC-manufactured storage re-branded by Dell as EMC vended storage,so that it can move up in the ratings. But Dell wants to count it too, so that it can appearin the top six. You can't have it both ways.
But are these ratings just "bragging rights"? Not always. When big purchases are planned fornew projects, or a client decides its time to throw out the current vendor and shop for a newone, the ratings could influence that decision. In that regard, IDC 4Q05 Storage Tracker reportedIBM as number one over all in storage hardware at the end of 2005, which includes both internal and external disk systems, as well as tape drives sold under the IBM brand, based on dollar revenues. By this method of counting, HP came in at number 2, EMC at number 3, and the rest round out thetop six as before.
In the end, this is just one factor when deciding which brand to choose for your storage needs.Read More]
Here's an interesting article in Raptured Monkey: Big Blue...Big Borg!
The author is wondering whether EMC will try to avoid the fate of Hitachi's mainframebusiness, focusing on "moving into the IBM field" of offering software and services for more complete solutions.
Interestingly, one comment opines that EMC's acquisition of Documentum was "followed" byIBM's acquisition of FileNet, not realizing that IBM already has the leading documentmanagement software (IBM Content Manager).
Another comment cites IBM's recent push of Xen asanother example "following" EMC's acquisition of VMware, again not realizing that IBM has hadLogical Partition (LPAR) capability in its System z, System p and System i server lines formany years.Read More]
An interesting blog in "Channel Advisor" relates to the lack of trust in the storage industry:Education — Trust: Key To Survival In Today's IT Worldand offers some advice to vendors and channel distributions.
I can't stress enough how important is credibility in a highly-competitive marketplace.[Read More]
Two blogs discuss Thick versus Thin storage virtualization.
This is a good discussion if you are interested in SAN Volume Controller and/or our N series disk systems.[Read More]
TonyPearson 120000HQFF Tags:  lifecycle disk services tape infrastructure bc san 3 Comments 6,179 Views
I've only had this blog since Sep. 1, and already it is listed in the Data Storage Bloggers wiki list.
In last week's System Storage Portfolio Top Gun class in Dallas, some of the students were not familiarwith Really Simple Syndication (RSS). For the uninitiated, this can be intimidating.I thought a quick overview of what I've done might help:
For a quick taste of blogging, consider using Data Storage Blogger Feed Reader. This has a lot of blogs on the topic of storage, already added and categorized for your convenience, ready for your perusal.
I am sure there are many other ways to enjoy the Blogosphere, but this works for me.[Read More]
Dave Hitz from Network Appliance has a wonderful discussion of "branding": What do Marketing People Mean When They Say Brand?
A lot of people ask me about IBM branding, as we have recently changed brands. In the past we had two separate brands, one for servers (eServer) and one for storage (TotalStorage). These would be fine if we wanted to promote their independence, but customers today want synergy between servers and storage, they want systems that work well together.
Last year, in response to market feedback, we crated a new brand, "IBM Systems" and put all the server and storage product lines under one roof. Over time, we will transition from TotalStorage to System Storage naming. This will occur with new products, and major versions of existing products.
Two other phrases you will hear in the names of our offerings are "Virtualization Engine" and "Express". These are portfolio identifiers. The Virtualization Engine identifier was created to emphasize our leadership in system virtualization, and we have products that span product lines with this identifier.
The Express identifier was created to emphasize our focus on Small and Medium sized business (SMB). It spans not just servers and storage, but across other offerings from other IBM divisions.
Of course, just renaming products and services isn't enough. Systems don't work together just because they have similar names, are covered in similar "Apple white" plastic, or have similar black bezels. Obviously, thoughtful and collaborative design are needed, with the appropriate amounts of engineering and testing. IBM is aligning its server and storage development so that the IBM Systems brand keeps its promise.Read More]
Steve Rubel has an interesting blog on Wikipedia: Wikipedia Is More Popular Than...
When I was a kid, we didn't have online access to anything. Either yourparents were rich and generous and bought you the latest set of encyclopedias, or they were poor or cheap, and you hoofed it to thenearest library.
Now, I rely heavily on Wikipedia, and other wikis, to find information I need.The key here is the ability to find stuff. With the old 27-volume set ofencyclopedias, you had to know what word something would be filed under, andhow to spell it, so that you could find it. Today's search facilities are much moreforgiving. If you guess wrong, you are only a few clicks away from what youwere really looking for, in a Kevin Bacon six-degrees-of-separation kind of way.
Wikipedia is now looked at more often than CNN.com or the New York Times website.Why? It is amazingly good at summarizing a situation in succinct terms, even fornews "as it happens". The recent episode at Heathrow airport a few weeks agoserves as a good example. I was in Washington DC that week, on my way to Miami and Sao Paulo,Brazil, so it is good to have the news I needed, when I needed it.[Read More]
Yesterday (September 7, 2006) the Eclipse Foundation announced that it has approved the creation of the Aperi Storage Management Framework Project.
There's been a lot of confusion out there about Aperi, so I thought I would post some facts and opinions about this exciting new project. A few years ago, I was thelead architect for IBM TotalStorage Productivity Center, IBM's infrastructure management product that helped launch the creation of Aperi.
From the latin word for "open", Aperi is an open source project that aims to simplify the management of storage environments, using the Storage Management Initiative - Specification (SMI-S) open standardto promote interoperability and eliminate complexity in today’s storage environments.
Aperi should provide immediate value upon install with basic storage management capabilities, rather than just simply a collection of components that require costly integration. We've discussed requirements for functions such as:
The big confusion most people have is Aperi's relation to SMI-S and the Storage Networking Industry Association (SNIA)open standards group. The best way to explain this is to go backto your High School SAT college-entrance exams. Remember questions like this?
CRUMB : BREAD ::
(The answer: a crumb is to bread like a splinter is to wood.)
Aperi is an implementation of SMI-S standard, similar to MySQL or PostgreSQL areopen standard relational database implementations of Structured Query Language (SQL).These compete with proprietary database implementations such as IBM DB2 Universal Database,Oracle Database, Microsoft SQL Server, or Sybase.
Aperi: SMI-S ::
It is often the case that the folks writing the code are different than the folks defining the standards. This is the case between the members of Aperi writing code, and the members of the SNIA writing standards. IBM happens tohave employees writing Aperi code, and other employees helping define SMI-S standards.What can I say, IBM is a big company and a leader in many areas.
A good analogyis how the Apache community has developed an awesome web server, and the Firefox Mozillacommunity have developed an awesome web browser, both of which are implementations of the HTTP/HTML standards adopted by the World Wide Web Consortium. Apache and Firefoxcompete with proprietary implementations, such as Microsoft Internet Information Services(IIS) web server and Internet Explorer web browser.
Aperi: SNIA ::
With this arrangement, Aperi and the SNIA will have very complementary roles in defining and driving standards across the entire storage market. To that end, Aperi will make extensive use of the SNIA’s Technology Center and SNIA’s “plugfests” to test the interoperability of the Aperi framework with the variety of 3rd-party storage offerings available. By providing a tested implementation of SMI-S, Aperi will drive broader industry availability of SMI-S, as well as offer the many benefits of an industry-backed open source community.
Check out this vote of confidence:
"Eclipse's Aperi Project will further advance the adoption of SNIA's SMI-S, benefiting the entire storage industry and IT community. Furthermore, the SNIA and Aperi will define plans to collaborate on new storage standards, standards testing programs, and storage interoperability programs."
So, both proprietary and open source implementations have their place in the world.Proprietary products are needed for advanced, unique value-add, and opensource projects are for basic support focused on interoperability and flexibility.These can be combined, for example, proprietary "plug-ins" built on an open source base. The more choices the client has, the better.
Storage vendors benefit too. Vendors are tired of being in the "Y.A.C." business, building "Yet Another Configurator" for each new device developed, with basic functionsto carve LUNs, read performance stats, and so on. By shipping Aperi instead, storagevendors like IBM can invest their development dollars in real innovations, things thatmatter for the customer.Read More]
A few years ago, I was the IBM portfolio manager for storage connected to BladeCenter solutions. I learned a lot about the BladeCenter design, and got to speak at various x86 server events.
My colleague John put together a nice webpage on storage for System x and BladeCenter servers:
BladeCenterservers come in many flavors, including blades with Intel, AMD and POWER chipsets, and can be configured in Grid and SuperComputer configurations. Up to 14 blade servers can fit intoa single 7U-high chassis, making this twice as dense as standard 1U-high rack-mounted servers.
System x, the new "IBM Systems" name for our popular xSeries product line, support Intel and AMD chipsets. These come in both rack-mountedand tower configurations. These also are idea for clustered and SuperComputer configurations.[Read More]
This week I am in Maryland, teaching at our Top Gun sales training class.
Of course, often it is the students teaching me something new. Bringing up freshnew ways at looking at things.
Take for example this new online video game called Capacity Crisis. In it, you are the storage administrator tryingto get additional storage capacity to all the different departmentmanagers that need more space.
Try it![Read More]
Here we are again at Top Gun class.In between class topics, we often show short video clips.
This week, we saw IBM Executive Bob Hoey's wisdom on selling mainframe computers. Bob is the VP of Sales for our System z server line, but the lessons might also apply to high-end disk or enterprise tape libraries.Read More]
IBM has bundled our midrange DS4000 disk with SAN networking switch in a convenient 42U-high rack, and nicknamed thisSAN-in-a-can.
In SearchDataCenter.com, Matt Stanberry's article Sun rolls out data center Winnebago indicates Sun has taken IBM's SAN-in-a-can concept to the next level.
This is an interesting development. To understand it better, we need to go back to the 1930s. Malcolm McLean invented the shipping container in the 1930s in New Jersey, and later founded Sea-Land corporation. Rather than unpacking products from a ship, load onto a truck, then move those products onto a train, his innovation was to create a container that could be packed full of products, carried from ship, to truck, to train, without loading and unloading individual products as transportation means change. He named the size of his container "TEU".
TEU = 20 ft x 8.5 ft x 8.5 ft
In 1966, the standard shape and size was adopted by International Organization for Standardization (ISO).Today, over 90% of freight containers are 1 or 2 TEU
Sun's announcement is that they have packed up to 240 UNIX servers into a single TEU container. This can be dropped off at your facility, hook up your power and cooling, and start running. An alternative version is a disk-farm-in-a-can, having the TEU container filled with up to 2 PB of disk storage capacity.Read More]
For those of you worried about my mysterious absence on the blogosphere, I am getting better. Sorry for not posting much lately, I have had more serious issues to worry about. I am awaiting results on whether I have Dengue fever from Brazil, Avian flu from Thailand, Malaria from Kenya, or perhaps it is just food poisoning from the otherwise fabulous French cuisine I ate last week in the South Pacific. Well, I am back in town for a while, and hopefully will recover to full health, and have some time to reflect my thoughts on storage topics.
Speaking of which, a lot has happened while I was out. Let's take a quick look.
Our industry is full of acronyms, and sometimes spelling out what words an acronym stands for is not enough to explain it fully.
It reminds me of an old story within IBM. A customer engineer (or "CE" for short) was repairing an air-cooled server, and found the failing part being a "FAN". Not knowing what this stood for, he looked up the acronym in the offical "IBM list of acronyms" and found that it stood for "Forced Air Network". Apparently, so many people did not realize that a FAN was just a "fan" that they needed to add an entry to remind people what this little motorized propeller was for.
This brings me to Tony Asaro's Fun with FAN blog entry which mentions yet another definition for FAN, that of "File Area Network". The concept is not new, but some developments this year help make it more a reality.
To join the rest of the world, new types of data set were created for the z/OS operating system, known as HFS and zFS. These held file systems in the sense we know them today, comparable in hierarchical organization of files on Windows, Linux and UNIX platforms. These could be linked and mounted together in larger hierarchical structures across the sysplex.
The concept of files and file systems is a fairly new concept. Prior to this, applications read and wrote directly in terms of blocks, typically fixed length multiples of 512 bytes. For a while, database management systems offered a choice, direct block access or file level access. The former may have offered slightly better performance, but the latter was easier to administer. Without file system, specialized tools were often required to diagnose and fix problems on block-oriented "raw logical" volumes.
This launched a "my file system is better than yours" war which continues today. The official standard is POSIX, but every file system tries to give some proprietary advantage by offering unique features. Sun's file system offers support for "sparse" files, which is ideal for certain mathematical processing of tables. Microsoft's NTFS offers biult-in compression, designed for the laptop user. IBM's JFS2 and Linux's EXT3 file systems support journaling, which tracks updates to file system structures in a separate journal to minimize data corruption in the event of a power outage, and thus speed up the re-boot process. Anyone who has ever waited for a "Scan Disk" or "fsck" process to finish knows what I'm talking about. Of course, if an application deviates from POSIX standards, and exploits some unique feature of a file system, it then limits its portability and market appeal.
The two competing NAS file systems are also different. Common Internet File System (CIFS) was developed initially by IBM and Microsoft to provide interoperability between DOS, Windows and OS/2. Meanwhile, Network File System (NFS) was the darling of nearly every UNIX and Linux distribution, and even has clients on operating platforms as diverse as MacOS, i5/OS, and z/OS. Today, nearly every platform supports one or both of these standards.
Bottom line, file systems are here to stay. Any slight advantages to use raw logical volumes for databases and applications are losing out to the robust set of file system utilities that can be used across a broad set of platforms and applications.Read More]
Chris Anderson, of Wired magazine, wrote a great article called The Long Tail.
This article became a book by the same name published earlier this year, and I just discovered it on a recent visit to Second Life. A lot of IBMers are now alsoSecond Lifers, and I suspect it is just a matter of time before we are conductingour customer briefings there, and getting our year-end bonuses paid directly in Linden bucks.(Those of you not familiar with Second Life can watch this 3-minute video fromthe folks at Text100)
Anyways, the Long Tail describes the new economy of entertainment thanks to digitalstorage. Here are some of the key insights.
This has incredible implications for the storage industry. For one, content providers are going to dig deep into their archives to digitize and deliver "long tail" offerings. If they don't have a deep archive, many will start to build one. Second, the need to search through that large volume of content will become more critical. Classifying and indexing with the appropriate tags and metadata will be an important task.
technorati tags: Chris Anderson, Wired, magazine, IBM, Secondlife, Linden bucks, Text100, Long Tail, Robbie+Vann-Adibe, eCast, NetFlix, iTunes, Amazon, Tap Room, Barnes Noble, deep, archive, metadata, tags
On SearchStorage.com, my buddy Tony Asaro recaps the latest Storage Acquisition Frenzy.
It has always been the case in fast pace technology areas that you can't tell the players without a program card, andthis is especially true for storage.
When analyzing each acquistion move, you need to think of what is driving it. What are the motives?Having been in the storage business 20 years now, and seen my share of acquisitions, both from within IBM,as well as competition, I have come up with the following list of motives.
I hope that provides some insight.[Read More]
On his "Data Storage - Dullness becomes Mainstream" blog, Chris Evans is
amazed athow low they can go!.He compares the latest 100GB Toshiba 1.8" drive designed for portable music players, to the size andweight of older technology, like the IBM 3380 Direct Access Storage Device (DASD).
Chris couldn't find the dimensions of the 3380, so I thought I would provide the missing detail.The IBM 3380 History Archivesprovides a nice summary:
At least take a backup first.Read More]
Last week, in my posting on Toshiba's latest 1.8" drive, Robert Pearson asks:
You may not be the right person to ask but I am asking everyone so "How do you see hybrid disk drives?"
(For the record, I am not immediately related to Robert. At onepoint, "Pearson" was the 12th most common surname in the USA, but now doesn't even make the Top 100.)
Robert, I would like to encourage you and everyone else to ask questions, don't worry if I am the wrong person to ask, asprobably I know the right person within IBM. Some people have called me the "Kevin Bacon" of Storage,as I am often less than six degrees away from the right person, having worked in IBM Storage for over 20 years.
For those not familiar with hybrid drives, there is a good write-up in Wikipedia.
Unfortunately, most of the people I would consult on this question, such as those from Market Intelligence or Research, are on vacation for the holidays, so, Robert, I will have to rely on my trusted 78-card Tarot deck and answer you with a five-card throw.
technorati tags: Robert Pearson, Kevin Bacon, IBM, storage, Tarot, card, deck, Hermit, Four-of-Cups, Coupling Facility, Chariot, SAN Volume Controller, SVC, SPC-1, SPC-2, benchmarks, Texas Memory Systems, Eight-of-Pentacles, World, Hybrid, SATA[Read More]
For those of us in the northern hemisphere, yesterday was this year's Winter Solstice, representingthe shortest amount of daylight between sunrise and sunset. So today, I thought I would blog on my thoughtsof managing scarcity.
Earlier in my career, I had the pleasure to serve as "administrative assistant" to Nora Denzel for the week at a storage conference. My job was to make her look good at the conference, which if you know Nora, doesn't take much. Later, she left IBM to work at HP, and I gotto hear her speak at a conference, and the one thing that I remember most was her statement that thewhole point of "management" was to manage scarcity, as in not enough money in the budget,not enough people to implement change, or not enough resources to accomplish a task.(Nora, I have no idea where you are today, so if you are reading this, send me a note).
Of course, the flip-side to this is that resources that are in abundance are generallytaken for granted. Priorities are focused on what is most scarce. Let's examine some of theresources involved in an IT storage environment:
This last point brings me back to the concept of food, and I am not talking about doughnuts in the conference room, or pizza while making year-end storage upgrades. I'm talking aboutthe food you work so hard to provide for yourself and your family. The folks at Oxfam came up with a simpleanalogy. If 20 people sit down at your table, representing the world’s population:
Happy Winter Solstice!
technorati tags: IBM, Northern, Hemisphere, Winter, Solstice, Nora+Denzel, Oxfam, scarcity, Linux, UNIX, Windows, TSM, Tivoli+Storage+Manager, storage, admins, global+warming, climate+change, peak+oil, National+Space+Society, special, meal[Read More]
Continuing this week's theme of recap for 2006, I thought it would be good to look back at the various videos made available on the internet.
Happy New Year!
This year I resolve to be more consistent in my blogging, and my goal is to give you one to five entries per week, every week, based on the advice from Glenn Wolsey, Jennette Banks, and others.On some weeks, I will have a running theme, so rather than super-long entries to cover everything I can think of on a topic, make the entries short and readable. This week is a good time to review last year's "New Year's Resolutions" and to make new ones for 2007. I will discuss actions that companies can adopt for their data centers.
A common resolution is to lose weight, as in this Dilbert comic. Last year, I resolved to lose weight in 2006, and am delighted with myself that I lost eight pounds. When people ask for the secret of my success, I whisper in their ear "Eat less, exercise more." In general, people (and companies) know what to do, but just don't do it, which Pfeffer and Sutton document in their book The Knowing-Doing Gap. In my case, it involved lifestyle change: I exercised at a gym three times per week in Tucson, with a personal trainer, and revamped my diet.
Not everyone subscribes to the "eat less exercise more" philosophy. For example, Ric Watson argues in his blog that you can eat fewer calories, but eat more in actual volume, by choosing the right foods. This brings up the issues of "metrics" that most data centers are familiar with. Last year, I read the book "You: On a Diet" which explains that it is better to focus on "waist reduction" as measured in inches around your mid-section at the belly button, than "weight reduction" as measured in pounds. This year, I resolve to get down to 35 inches by the end of 2007.
The problem with measuring "weight" is that you are weighing bones, muscle and fat. A person can gain ten pounds of muscle, lose ten pounds of fat, and the scale would indicate no progress. The same problem occurs in data centers. How many TB of data do you have? Storage admins can easily tell you, but can they tell how much of this is bone (data needed for operating infrastructure), muscle (data used in daily operations that generates revenue) or fat (obsolete or orphaned data)?
We at IBM often state that "Information Lifecycle Management (ILM)" is more lifestyle change than a "fad diet". Figuring out what data you should capture in the first place, where to place it, when to move it, and when to get rid of it, is more important that just buying different tiers of storage hardware. So, for those looking to make new data center resolutions, I suggest the following actions:
Continuing this week's theme of New Year's Resolutions for the data center, today we'll talk about one that many people make for their own personal lives: staying on a budget.
Often, when faced with a tightening budgets, we try to make more use of what we already have. Tell someone they are only using 10 percent of their brain, and they immediatelybelieve you; but tell them they are only using 30 percent of their storage, and they ask for a whitepaper,magazine article, or clarification on how that percentage is calculated. I actually visiteda customer that was only using6 percent of the storage attached to their Windows servers!
So, to help those of you making data center resolutions to stay on budget, the terms to remember are "Reduce", "Reuse" and "Recycle".
Continuing this week's theme of New Year's Resolutions for the data center, today we'll talk about one that people don't always think about on a personal level, that is to hone your tools and skills.
A long time ago, I used to be a regular speaker at the SHARE user group conference. One of the most attended sessions was Sam Golob presenting the latest CBT Tape set of tools. Over time, this large collection of "mainframe shareware" was handed out on 3480 tape cartridges, then on CDs, and finally made downloadable off the web.Sam's main point, which I remember to this day, was that everyone who has a job should figure out what tools they use, keep those tools functioning properly, and learn to use them well.
Later, I took some cooking classes at a culinary school. Among other things, we learned:
This last point hits close to home, as many people like me have too many tools that they do not use often enough to know how to use them well. Do I really need my strawberry corer, garlic press, or a tray designed for the storage and delivery of deviled eggs?
The same could be said about software tools. What tools do you use in your job? Do you feel you know how to take full advantage of their power and capabilities?If you develop software, do you know all the features for your debugging tools? If you develop advertising or marketing materials, do you know all the features of your photo or video editing software? If you manage storage in a data center, do you know all the tools for managing your storage area network (SAN), disk systems, tape libraries, and reporting tools to identify all of your files and databases across your entire IT environment?I would not be surprised if you could replace a whole mess of tools with just one, such as the IBM TotalStorage Productivity Center.Read More]
Last week, Paul Weinberg of eChannelLine.com asks Is this the year of the SAN (again)?So, I thought this week I would cover my thoughts and opinions on storage networking. We oftenfocus on servers or storage devices, and forget that the network in between is an entire worldon itself.
I believe Mr. Weinberg is basing this on the idea that in 2007, over 50 percent of disk will beattached over SAN, edging out the alternative: Direct Attached Storage (DAS). But perhaps 50 percentis the wrong number to focus on. In 2007, The United Nations estimates thatcities will surpass rural areas, with just over 50 percent of theworld's population. Does that make this the "Year of the City"? Of course not.
Instead, I prefer to use the methodology that Malcolm Gladwell uses in his book, The Tipping Point.(I have read this book and highly recommend it!)Gladwell indicates that the tipping point happens at the start of the epidemic, not when it is half over.Isn't it better to celebrate the sweet 16 debutante ball when young ladies have completed their years of training and preparation, and are ready to be introduced to the rest of the world, rather than after they are thirty-something, married with children.
Let's explore some of the history. Stuart Kendric has a nice 7-page summary on theHistory & Plumbing of SANs.
IBM announced the first SAN technology calledEnterprise Systems Connection (ESCON) way back in September 1990. This allowed multiplemainframe servers to connect to multiple storage systems over equipment called "ESCON Directors" that directedtraffic from point A to point B. Before this, mainframes sent "ChannelCommand Words" or CCWs, across parallel "bus and tag" copper cables. ESCON was serial overfiber optic wiring. SANs solved two problems: first, it reduced the "rat's nest" of cables between many serversand many storage systems, and second, it extended the distance between server and storage device.
For distributed systems running UNIX or Windows, the CCW-equivalent over parallel cables was called Small ComputerSystem Interface (SCSI). The SCSI command had over 1000 command words, so for its Advanced Technology (AT) personal computers (PC AT), IBM introduced a subset of SCSI commands called ATA (Advanced Technology Attachment). ATA drives supportedfewer commands, ran at slower speeds, and were manufactured with a less rigorous process. Today ATA drives are about 55 percent the cost per MB as comparable SCSI drives.
Anyone who has ever opened their PC and found flat ribbon cable with eight or sixteen wires in parallel, can understand that the same issues applied externally. Parallel technologies arelimited to distance and speed, as all the bits have to arrive at the end of the wire at approximately thesame time. Direct attach schemes with every server attaches directly to every storage device were also problematic.Imagine 100 servers connected to 100 storage devices, that would be 10,000 wires!
So, a new technology standard was developed, called Fibre Channel, ratified in 1994.The spelling of "Fibre" was intentionally made different than "Fiber" on purpose. "Fibre" is a protocol thatcan travel over copper or glass wires. "Fiber" represents the glass wiring itself.
Fibre Channel is amazingly versatile. For today's Linux, UNIX and Windows servers, it can carry SCSI commands, and the combination of SCSI over FC is called Fibre Channel Protocol (FCP). For the mainframe servers, it can carry CCW commands. Running CCW over Fibre Channel is called FICON. This convergence allows mainframes and distributed systems to share a common Fibre Channel network, using the same set of switches and directors.
We saw the use of SANs explode in the marketplace over the past 10 years, and then cool down with a series of mergers and acquisitions. Last year, Brocade announced it was acquiring rival McData, so we will be down to two major players, Cisco and Brocade.
So, IMHO, I think we are well past the "Year of the SAN".
Today, January 16, IBM launches its latest disk system, the DS3000 series.
There are actually three products in the DS3000 series:
With this announcement, IBM provides entry-level storage at the "less-than-$5000" price point, withsupport for intermix of 10K and 15K RPM drives, and scalable up to 14.4 TB capacity.This would be ideal storage for HP, Dell, IBM System x and BladeCenter servers.
Wrapping up my week's theme of "diversity", with posts on a diverse set of topics,today I will suggest ways to spendyour time while you are walking 10,000 steps per day, as recommended by the authorsof the book "You: On a Diet".Modified by JeffAntley
(If you thought this was about the 10,000 steps it might take to implement a storage solution, you should switch over to IBM as your storage vendor. For example, the DS3200 and DS3400 can beimplemented in as little as SIX steps. That's pretty cool.)
Blogs like Lifehacker are an excellent resource for neat littletips and tricks to help you throughout your day, like how to use your iPod, cell phone or computer better, for example. These suggestions are based on the idea that you can walk your 10,000 steps with access to an iPod and cell phone.
Well, that's three suggestions. The next time you complain that there is no time to walk, you now have no excuse.Read More]
On his blog post on preparation, Seth Godin mentioned an appropriate Swedish saying:
There is no bad weather, just bad clothing.
Appropriate because it snowed here in Tucson, Arizona on Sunday evening, leaving many of us here figuring out how to drive through the stuff on Monday. In my entire lifetime, I have only witness snow down in the Tucson valley a handful of times. It got me thinking about coats, and the wonderful schemes for coat check rooms, as an analogy for data access. A lot of people ask me to compare and contrast one technology from another, say block-level virtualization from content-addressable storage, and so on, and I always try to find a good analogy to help explain things.
Let's start with the setting. It is snowing outside and people are wearing coats. When they come inside, they check their coats at a coat check room, a large room with rows and rows of racks with hangers. A coat check attendant takes your coat and puts it on a hanger, and gives you a ticket or other identifier that will allow you to retrieve your coat later. The ticket must have sufficient information to retrieve the coat quickly, rather than searching rows and rows of hangers for it.
A problem arises when you generate "hash codes" for storage. It is possible for two different pieces of data to resolve to the same hash code. When an application tries to write a piece of data, and it resolves to a hash code that already exists, that is called a collision. One response is to either compare the incoming data to the data that is already stored, confirm they are identical, but that can be time consuming. The other response is to just assume they are identical, and reject the secondary copy, a process often referred to as "de-duplication".
What's the chance of getting a collision for data that is really different? Let's take for example the famousBirthday paradox. Suppose the coat check room assigned the hanger based on your birthday (month and day). How may coats before you run the risk of having two people turn in coats with the same birthday? After only 23 people, the likelihood is 50%. At 60 people, it goes up to 99%.
For this reason, IBM does not offer content-addressable storage. For non-erasable, non-rewriteable storage, the IBM System Storage DR550 requires the application to give each object a name, and that name is then used to storage the data, eliminating the possibility that data might accidently be thrown away.
It's safer that way.
technorati tags: Seth Godin, Swedish, saying, bad, weather, clothing, snow, Tucson, coat, check, room, IBM, block-based, disk, storage, DR550, N series, NAS, healthcare, life sciences, grid, medical, archive, solution, GMAS, content-addressable, CAS, EMC, Centera, hash code, collision, de-duplication, birthday, paradox
Continuing my theme on naming conventions, this time I will talk about finding information.
Industry analysts estimate that information workers spend as much as 30 percent of their working day just looking for information they need, as mentioned in an interview withJeff Teper, Microsoft.A second study of middle managers found similar results, and is discussed in Information Architecture andDM Review.
Take for example looking for information on a specific person. If you were searching for"Barack Obama" or "Lulit Shiferaw", then perhaps you will find exactly the person you werelooking for.
On the other hand, some names are more common. I've met my share of people named John Smith, Jennifer Jones,or Mark Johnson. While PEARSON does not even make the top 100 list of family names here in the US, it isstill fairly common.
People looking for me may realize that I am notHead of Australian Economics at ANZ Bank, author of the book "Don't Read This!", winner of the Killam Teaching Prize, or owner offisheries in Essex.While I do work out at the gym on a regular basis, I look nothing like thisfamous body builder. There are several others, but I pickedjust a few to make my point.
At this time, there is only one "Tony Pearson" working at IBM. A while back, there was a second,a woman who spelled her name "Toni" with an "i" at the end. Her job involved deploying storage on AIX platforms,and was similar enough job description to mine that we would get each other's mail, and sometimes not realize it was meant for the other.
Dan Santow of Word Wise talks about the difficulties of proper names withaccent marks.This would make searching worse, but many search tools can handle this, stripping off allaccent marks to make the comparisons.
But what if you wanted to leave those accent marks in, for an exact match?
technorati tags: Jeff Teper, Accenture, search, names, IBM, Barack Obama, Lulit Shiferaw, Dan Santow, Word Wise, productivity, Essex, bodybuilder, author, fisheries,Microsoft, Australian, Economics, ANZ Bank,Killam Teaching Prize
Stephen Colbert, of The Colbert Report, explains the name changes in recent mergers of the Telecommunications industry. A discussion on "changing names" and how that impacts storage seems like a good way to wrap up the week's theme on naming conventions.
Name changes are sometimes painful, but often times done for a purpose, such as to promote a family. In the US, when a man and woman marries, the woman often changes her family name to match her husband, and the kids all adopt the father's family name. I say "often" because there are times where the woman keeps her name, or adds to it in a hyphenated way. ABC News reported that a Man Fights to Take Wife's Name in Marriage. KipEsquire, a lawyer, writes about it in his blogA stitch in haste.
IT industry changes the names of products that people knew as something else. Other times, they re-use an existing name, when really it is or should be different from the original. Last year, I took on the job of helping transition from our brand "TotalStorage" to the "System Storage" product line under the new "IBM Systems" brand. I help decide what stays the same name or what changes, when it should change, and how to announce that change.
On the disk side, IBM renamed Fibre Array Storage Technology, or FAStT, which was pronounced exactly like "fast", to DS4000 series. This was a big improvement, as people couldn't seem to spell it properly, with variations like "FastT". Nor could people pronounce it properly, saying "fast-tee" instead. The advantage of "DS" is that it is both easy to spell, and easy to pronounce. The DS4000 series continues to be "fast", providing excellent performance for its midrange price category.
IBM's Enterprise Storage Server (ESS) line went from model E10, to F20, to 750 and 800. When IBM came out with its replacement, the IBM TotalStorage DS8000, some people asked why it wasn't named the ESS 900, for example. The DS8000 is quite different internally, new hardware design and implementation, but is highly compatible with the ESS line, and shares much of the same functionality from microcode. Last year, it was replaced by the IBM System Storage DS8000 Turbo. Again, newer hardware, so it was easy to justify the new name change from "TotalStorage" to "System Storage".
Renaming a product risks losing its certifications and awards. For example, IBM spent a lot of time and money getting the OS/390 operating system certified as a "UNIX" platform. When it was renamed to z/OS, IBM had to do it all over again. Learning from this experience, IBM decided not to rename the SAN Volume Controllerto a new designation like "DS5750", as it enjoys the "number one" spot on both the SPC-1 and SPC-2 performance benchmarks, and is recognized as the leader in the disk storage virtualization marketplace. Renaming this product would mean losing that collateral.
IBM's "other disk systems" the N series posed another set of challenges. The current DS line already has entry-level (DS3000), midrange (DS4000) and enterprise-class (DS6000 and DS8000) products. The OEM agreement that IBM has with Network Appliance (NetApp) resulted in a new set of entry-level, midrange, and enterprise-class products. But these didn't fit nicely into the DS3000-to-DS8000 continuum. Instead, IBM decided to go with N series, using N3000 for entry-level, N5000 for midrange, and N7000 for enterprise-class. These are different than the numbers used by NetApp for their comparable, but not identical, offerings.
On the tape side, IBM decided to name the tape drives TS1000 and TS2000 range, tape libraries and automation with a TS3000 range, and tape virtualization to the TS7000 range. A lot of tape products already had 3000 numbering that had to change to fit this new scheme. This is why IBM's popular 3592 tape drive was renamed to the TS1120. The replacement to the 3494 Virtual Tape Server was named TS7700 Virtualization Engine.
Obviously, you can't change the names of products that are currently in the field, but what about existing software with minor updates? IBM decided to leave "TotalStorage Produtivity Center" under the "TotalStorage" brand until it has a significant version upgrade. Many people say "TPC" as a convenient acronym when referring to this product, but TPC is a registered trademark of the Professional Golfers Association (PGA) to refer to its "Tournament Players Club".
How can anyone confuse "managing storage" with "playing golf"? One activity is full of frustration that takes years or decades to master, involving the need to understand a variety of equipment and techniques to use each properly to accomplish your goals; and the other is an enjoyable activity, immediately productive in front of a single pane of glass managing all of your DAS, SAN and NAS storage, from reporting on your files and databases to managing storage networks and tape libraries.
Enjoy the weekend!
technorati tags: Stephen Colbert, Colbert Report, Telecommunications industry, KipEsquire, IBM, FAStT, DS4000, DS3000, DS8000, OS/390, UNIX, z/OS, SAN Volume Controller, N series, TS1120, TS7700, TotalStorage Productivity Center, TPC, PGA, Golf[Read More]
This week I am in Japan, so my week's theme will center around travel, speaking at conferences, and Japan itself. I first travelled to Japan in the late 1980s, to visit a college friend who was working for Ford Motor Company, on assignment in Japan as liasion to Mazda Corp.
Back then, the only Japanese phrase I knew was "Wakarimashta" which means "I know" or "I understand". If you only know one phrase in a foreign language, this possibly could be the worst to know.
My second trip, I was better prepared. I learned three "survival phrases":
sumimasen - "I'm sorry/excuse me"
These are great phrases to know individually, but even more powerful strung all together, to emphasize that you will begin speaking English, but at least with good reason (and perhaps a bit of irony.)
I've been to Japan many times since, and have picked up more of the language. When travelling to Japan, or anywhere for that matter, it is important to "pack light". I'll be gone for two weeks, but all I bring is a laptop bag and one carry-on piece of luggage.
I went on a trip to Prague (Czech Republic) with a female co-worker who brought FOUR pieces of luggage. One was just for shoes. Another piece was just for hair styling gel, make-up, face creams and finger nail polish. Today, the rules are different, and the TSA allows only a single quart-size plastic bag containing little jars of 3 ounces or less of liquids or gels. I didn't have any "quart-size" bags, so I used a smaller sandwich-size bag.
What does all this have to do with storage? I've helped many clients move data centers, and this involves moving their servers, their networks, and their storage. Servers and Networks are easy to move, but storage presents some challenges. In many cases, the entire company is shut down, the storage is moved, and then the company is operational again. Needless to say, it is best to do this over a weekend.
I tell clients to "pack light" and figure out what data they really need in the move. What do you really need to operate your business? Bring just that, the rest can arrive later.
This same concept applies for Business Continuity and Disaster Recovery planning. What do you really need after a disaster occurs? Can you run your business for a few weeks on that data, until the rest of the data is restored? If you can't run your entire business on that data, can you run your most important parts of your business?
If you run a bank, perhaps keeping your ATM cash machines running is more important than making out new loans. In Japan, if a bank has any outages that impact their ATM machines, they put out a full page advertisement in the local papers to apologize for the inconvenience.
Business Continuity is one of the nine "Infrastructure Solutions" that IBM can help clients with. If you are interested in learning more on how IBM can help you with your Business Continuity, click here.
Continuing my week's theme on travel, conferences, and Japan, I saw two items in the newsthat seem to follow a common theme.Modified by TonyPearson
What do these stories have to do with one another, other than both relating to Japan? IBM has beenusing TDMF for years as part of a service offering to move data from one disk system to another.Since Sam Palmiasano took over in 2002, IBM has acquired 51 companies, 31 of them software companies.Often, these have been "successful" turning quickly profitable because IBM was already well familiar with the companies they acquire, in much the same way that husbandsare well familiar with their brides-to-be at a "double happy wedding".
So, welcome Softek! It looks like its time to celebrate again!
Well, I have left Japan, and while everyone else is enjoying the Super Bowl, I am now in Australia, at another conference.Today I had the pleasure to hear filmmakers talk about their successes, and how IBM helps the movie industry.
In Storage Technology News, Marc Staimer makes hisSeven network storage predictions for 2007. Let's take a closer look at each one.
technorati tags: IBM, FRCP, SOX, TotalStorage, Productivity Center, Microsoft, Exchange, Lotus, Domino, DR550, SnapLock, unified storage, NAS, iSCSI, FCP, ROBO, Tivoli, Storage Manager, TSM, Ethernet, AoE, CDP, DB2, Oracle, SAP, VTL, TS7700, TS7510, GPFS, DFSMS, Optical, 3995, 3996, Blue-Ray, D2D2T,DVD[Read More]
I am back from China, and now glad to be back in the old USA. Last week, someone asked me what would it take to add a specific feature to the IBM System Storage DS8300. The what-would-it-take question is well-known among development circles informally as a "sizing" effort, or more formally as "Development Expense" estimate.
For software engineering projects, the process was simply that an architect would estimate the number of "Lines of Code" (LOC) typically represented in thousands of lines of code (KLOC). This single number would convert to another single number, "person-months", which would then translate to another single number "dollars". Once you had KLOC, the rest followed directly from a formula, average or rule-of-thumb.
More amazing is that this single number could then determine a variety of other numbers, the number of total months for the schedule, the number of developers, testers, publication writers and quality assurance team members needed, and so on. Again, these were developed using a formula, developed and based on past experience of similar projects.
Earlier in my career, I was the lead architect for DFSMS for the z/OS operating system, and later for IBM TotalStorage Productivity Center, performing these sizing efforts. A famous IBM architect, Frederick P. Brooks, wrote a now-classic book that was requiredreading when I started at IBM, which just was re-released as Mythical Man-Month: Essays in Software Engineering, 20th Anniversary Edition. In addition to sound advice, he alsooffered a formula or two that helps with these estimating tasks.
Hardware design introduces a different set of challenges. When I was getting my Masters Degree in Electrical Engineering, it took myself and four other grad students a full semester just to design a six-layer, 900 transistor silicon chip, which could only perform a single function, multiply two numbers together.At IBM, another book that I was given to read was Soul of a New Machine, documenting six hardware engineers, and six software engineers, working long hours on a tight schedule to produce a new computer for Data General.
So why do I bring this up now? IBM architects William Goddard and John Lynott are being inducted posthumously this year into the prestigious National Inventors Hall of Fame for their disk system innovation.
Under the leadership of Reynold Johnson, the team developed an air-bearing head to “float” above the disk without crashing into the disk. Imagine a fighter airplane flying full speed across the country-side at 50 feet off the ground. If you every heard the term "my disk crashed", it was originally referring to the read/write head touching the disk surface, causing terrible damage.
A uniformly flat disk surface was created by spinning the coating onto the rapidly rotating disk, leaving many wearing lab coats covered with disk liquid at waist level. Developing disk-to-disk and track-to-track access mechanisms proved more challenging, and nearly halted the project. The team, however, was adamant that this problem could be solved, and customers were increasingly asking for random access technology. The result was the "350 Disk Storage Unit" designed for the "305 RAMAC computer", which I have talked about a lot last year as part of our "50 years of disk systems innovation" celebration.
Neither Goddard nor Lynott had computing experience prior to joining IBM. Goddard was a former science teacher who briefly worked in aerospace. Lynott had been a mechanic in the Navy and later a mechanical engineer. They didn't have a nice formula based on past experience, they didn't have the benefit of Fred Brooks' advice, or the rules-of-thumb or averages now used to estimate the size of projects. They had to break new ground.
Now that's innovation!
technorati tags: IBM, DS8300, disk, KLOC, sizing, estimate, DFSMS, z/OS, TotalStorage Productivity Center, Frederick Brooks, William Goddard, John Lynott, Mythical Man-Month, Reynold Johnson, RAMAC, 305, 350,[Read More]
In case you haven't noticed, IBM System Storage makes most of their announcements on Tuesdays. IBM announced a lot today, so here is a quick run-down.
IBM continues its market leadership with these new set of features and offerings!
I am still wiping the coffee off my computer screen, inadvertently sprayed when I took a sip while reading HDS' uber-blogger Hu Yoshida's post on storage virtualization andvendor lock-in. This blog appears to be the text version of theirfunny video.
While most of the post is accurate and well-stated, two opinions particular caught my eye. I'll be nice and call them opinions, since these are blogs, and always subject to interpretation. I'll put quotes around them so that people will correctly relate these to Hu, and not me.
"Storage virtualization can only be done in a storage controller. Currently Hitachi is the only vendor to provide this."
Hu, I enjoy all of your blog entries, but you should know better. HDS is fairly new-comer to the storage virtualization arena, so since IBM has been doing this for decades, I will bring you and the rest of the readers up to speed. I am not starting a blog-fight, just want to provide some additional information for clients to consider when making choices in the marketplace.
First, let's clarify the terminology. I will use 'storage' in the broad sense, including anything that can hold 1's and 0's, including memory, spinning disk media, and plastic tape media. These all have different mechanisms and access methods, based on their physical geometry and characteristics. The concept of 'virtualization' is any technology that makes one set of resources look like another set of resources with more preferable characteristics, and this applies to storage as well as servers and networks. Finally, 'storage controller' is any device with the intelligence to talk to a server and handle its read and write requests.
Second, let's take a look at all the different flavors of storage virtualization that IBM has developed over the past 30 years.
So, bottom line, storage virtualization can, and has, been delivered in the operating system software, in the server's host bus adapter, inside SAN switches, and in storage controllers. It can be delivered anywhere in the path between application and physical media. Today, the two major vendors that provide disk virtualization "in the storage controller" are IBM and HDS, and the three major vendors that provide tape virtualization "in the storage controller" are IBM, Sun/STK, and EMC. All of these involve a mapping of logical to physical resources. Hitachi uses a one-for-one mapping, whereas IBM additionally offers more sophisticated mappings as well.
Today, I went looking for reading-glasses. Unfamiliar with my surroundings, I asked several people where I might be able to find and purchase these, and was sent in various directions. My first stop was a bookstore. It would make sense that since many people need reading glasses to read the books, that they would sell them there, but no. The staff didn't know where I could go, but pointed me in the direction of a mall. At the mall, I found a pharmacy. Many pharmacies sell reading glasses, so I stopped in, but no, not this one. The pharmacists suggested the super-store nearby. I walked in to the super-store, and asked the first employee where they keep their reading glasses, and they said the other corner. The other corner was the electronics department. It made sense that they sold CDs and DVDs in the same section as the equipment that plays them, but reading glasses? Skeptical, I went to the pharmacy department, and the young and beautiful lady (everyone is young, thin and beautiful here) had me follow her, and she led me back to the electronics department, whereupon she pointed to a rack of sunglasses. I indicated that I need reading glasses, not sunglasses. She pulled one out, and it was indeed reading glasses, 1.25, just what I was looking for. Others were tinted, so you can read the newspaper out in the sunlight. The pair I chose cost only $97 in the local currency.
After reading the last sentence, you might be thinking I am describing my "avatar" in Second Life, but no, I am talking about my search for reading glasses on the streets of Mexico. I am here this week in meetings with IBM Business Partners and sales reps to discuss IBM's latest System Storage products and offerings.
We used to tell people they should "clothe" servers with storage. IBM offers both, so yes it makes sense to offer both as part of a complete solution. However, when you look through a dictionary definition "to clothe" you learn it is to dress, wrap or cover with clothing, an implication that it is external, and perhaps temporary, easily changed, like switching from sunglasses to reading glasses. In Second Life, objects can be "worn", simply by attaching or detaching them to your "avatar". Sometimes clothing serves a purpose, like reading glasses, provides protection, like raincoats, and other times, more decorative, like"icing on the cake" or "gold plating".
This concept was fine 50 years ago, when we were in a server-centric world, and dumb storage devices were attached to very intelligent servers. Back then, we used the derogatory term "subsystems" to emphasize that storage was just part of the server, not a system of its own.
Today, we live in an information-centric world. The information outlives the media, and the media outlives the servers that access it. It is not unreasonable to attach dozens or hundreds of servers to a single storage system, or collection of storage systems. Over 20 percent of IBM System Storage DS8000 series, for example, are attached to Windows rack-optimized or blade servers. Imagine a refrigerator surrounded by dozens or hundreds of pizza boxes. Storage is no longer a subsystem, but a system on its own right, dressed, wrapped or covered by servers that deliver the right information, to the right people, at the right time.
So perhaps we should reverse it, telling people they should "clothe" their storage with servers!
Well, I'm back from Mexico.
The flight back was uneventful, except for the leg from Houston to Tucson. The lady in the window seat had "overallocated storage" and required a "distance extension" on her safety belt. To accomodate her, her husband and I flipped up the "logical partitions" between the seats, and "compressed" to take up less space to accomodate. Luckily, it was only for two hours.
On the flight to Houston, I was asked what kind of drink I wanted, in Spanish, as the crew were all from Mexico. Here's a quick Spanish lesson:
Before IBM got into an OEM agreement with Network Appliance, I used to indicate that EMC and NetApp were the "Coke and Pepsi" of the NAS marketplace. IBM had a presence, but it was in the single digits, whereas these two major players had roughly equal marketshare, just as Coke and Pepsi dominate equally the US marketplace. That analogy doesn't work in other countries, as in some cases the country might be more heavily in favor of one or the other.
On my flight over from Houston to Tucson, however, I was asked what kind of "pop" I wanted. I always say "soda" to refer generically to soft drinks, but realize that others say "pop" instead. Not only can Americans be able to detect what part of the country people are from by accent, but also by the words they use.
Now I see a blog that explores in great detail the issue of Pop vs Soda vs Coke.
So, it looks like I'll need to "retire" my Coke vs. Pepsi analogy, not because their marketshare has changed, but because IBM's parntering with NetApp greatly skews the advantage over EMC.
Tonight I had dinner with Henry Daboub (an SVC expert from Houston, TX) and some clients, who asked what I would blog about tonight, and I figured it made sense to blog about the SVC.
Hu Yoshida clarifies his position about storage virtualization, including the statement: "As a result they can not provide the availability, scalability, and performance of a DS8300. If they could, there would be no need for a DS8300."
Of course, if humans descended from apes, why are there still apes? Now that we have cars, why are there still trains? But perhaps a better question is: now that there are supercomputers, why are there still mainframe servers?
The issue is the difference between scale-up versus scale-out. Scale-up is making a single box as big and beefy as possible. When the SVC was introduced, the major vendors all had scale-up designs: IBM ESS 800, HDS Lightning, EMC Symmetrix. Like the mainframe, they were for customers that wanted everything in a single monolithic container.
SAN Volume Controller was the result of IBM Research asking the question, if you could put anyone's software (feature and functionality) on anyone's hardware (monolithic scale-up design), what combination would you choose? What if the brains inside today's monolithic systems could be snapped into the another vendor's frame? What if you could run SRDF on an HDS box, or ShadowImage on an IBM box? The surprising response was that most customers would want a single software for consistency, but wanted the option to choose from different vendors hardware, to negotiate the best price of the commodity iron. Based on this feedback, the SVC was born.
The idea was simple, put all the brains in a separate appliance. The appliance would do the non-disruptive migrations, the caching, the striping, and all the copy services. This lets the customer chose then the hardware they want, any mix of FC and ATA disk, from any vendor.
The SVC design was based on IBM's long history in supercomputers. Using the same "scale-out" technology, the power comes not from having it all in one monolithic box, but rather in a design that combines small nodes together. While the cache is not globally shared, the data is shared between node-pairs, and the logical-to-physical mapping is routed around to all nodes in a cluster. Each SVC node talks to each other SVC node through the FCP ports, eliminating the need for additional wiring. For the most part, each node does its own separate work, but when it needs to, they can communicate across, just like nodes in a supercomputer.
Well, this week I am in Maryland, just outside of Washington DC. It's a bit cold here.
Robin Harris over at StorageMojo put out this Open Letter to Seagate, Hitachi GST, EMC, HP, NetApp, IBM and Sun about the results of two academic papers, one from Google, and another from Carnegie Mellon University (CMU). The papers imply that the disk drive module (DDM) manufacturers have perhaps misrepresented their reliability estimates, and asks major vendors to respond. So far, NetAppand EMC have responded.
I will not bother to re-iterate or repeat what others have said already, but make just a few points. Robin, you are free to consider this "my" official response if you like to post it on your blog, or point to mine, whatever is easier for you. Given that IBM no longer manufacturers the DDMs we use inside our disk systems, there may not be any reason for a more formal response.
Tuesday is always good for announcements. Today, Gartner, Inc. announced that IBM has taken over HP in its climb to the top. I'll quote directly from today's press release:
STAMFORD, Conn., March 6, 2007 — Worldwide external controller-based (ECB) disk storage revenue totaled $15.2 billion in 2006, a 4.1 percent increase over 2005 revenue of $14.6 billion, according to Gartner, Inc.IBM overtook Hewlett-Packard for the No. 2 position in 2006 (see Table 1). IBM’s worldwide ECB market share increased to 15.8 percent, while HP’s market share dropped to 13.1 percent.
IBM beat HP both in 4Q06, as well as 2006 full year.You can read more about it from Gartner Dataquest report “Market Share: Disk Array Storage, All Regions, All Countries, 1Q05-4Q06" on their website. (Note: non-IBMers might need an account with Gartner to access this, not sure)
The focus was on external controller-based disk, not external controller-less SCSI/SAS disk, not disk arrays posing as virtual tape libraries, nor any disk sold inside HP, Sun, IBM or Dell servers. This is to compare with disk-only vendors such as EMC and HDS. The revenues reflect hardware only, including hardware-related parts of financial leases and managed services. Revenues from optional priced software features such as multi-pathing drivers, management software, or advanced copy services were excluded.I discussed these types of analyst reports back in blog post last September: Space Race Heats Up.
These marketshare numbers are based on revenues, not units or terabytes. When a box gets sold, the revenue was counted toward the vendor that sold it, not the manufacturer that built it. In this last report:
The blogosphere has quieted down a bit over the two papers on MTBF estimates for Disk Drive Modules (DDM).One article on SearchStorage.com by Arun Taneja asksIs RAID passé? Disk capacity is growing at a faster rate than DDM reliability. During the hours to rebuild a DDM, companies are at risk of additional failures that could require recovery from a copy, or result in data loss, depending on how well your Business Continuity (BC) plan is written and followed.
I'll discuss two comments in particular.
Both are fair comments. Disk arrays do run microcode to assist or perform the RAID function, detect failures and start the rebuild process, and so clever designs to support spare disks, process the rebuild quickly, and so on, can differentiate one vendor's offering from another.
On the issue of what does IBM provide to help its clients make the right decisions for their environments, Jon William Toigo at DrunkenData points his readers to IBM's Business Continuity Self-Assessment tool. In normal data center conditions, DDMs will fail, and a Business Continuity plan shouldbe written and developed to handle this fact. Using 2-site and 3-site mirroring, complemented with versions of tape backups, can help address some of these concerns and mitigate some of the risks involved with using disk systems.
For those who want a more technical answer, IBM has just published a series of IBM Redbooks.
On the news today, they mentioned it was "Happy Pi Day". Today is the 14th day of the 3rd month, and "pi" is about 3.14159, the ratio of the circumference of a circle to its diameter. So, in Tucson it is celebrated on 3/14, at 1:59pm MST.
The ratio has a lot to do with storage.
The value of "pi" has been calculated to over a billion significant digits. Here is a cuteapplet to use if you ever need the value to any level of accuracy.
As an alumni of the University of Arizona, it is always good to see any of the Arizona schools try something new and innovative. This time, it was our arch-rivals atArizona State University (in Tempe, AZ, near Phoenix).
An article in InformationWeek reports that40,000 ASU Students Leap to Google Apps; University Pays Zero. The ASU president, Michael Crow, wants to make IT the primary driver in his ambitious "New American University" project.Last October, ASU became the first large institution to deploy Google Apps, a comprehensive suite of productivity applications that includes e-mail, search, calendars, instant messaging, and even word processing and spreadsheets.I've tried them out, they work, nothing fancy but certainly good enough for college homework assignments.
Already 40,000 students and faculty have switched their e-mail to Google, while keeping their asu.edu designation. (out of 65,000 student population, which Mr. Crow is trying to raise to 90,000 students!)
E-mail is a thorn in the side of storage administrators. Being "semi-structured" repositories, they cannot just delete or move files around, as there is context between notes and their attachments, that shouldn't be broken. E-mail systems are often the fastest growing consumer of storage for many organizations.
Switching from maintaining their own mail servers to Google is saving ASU $500,000 US dollars alone, not including the administrator labor savings. Again, some corporations might feel their e-mail is too "secret" to be outsourced like this, but for college students who spend all their creative talent posting things on MySpace and YouTube, and faculty who spend their careers TRYING to get published, they have nothing to hide from the rest of the world. It makes perfect sense.
Best of all, Google isn't charging ASU anything for this service. Google is able to cover the costs from advertising revenue instead. I can think of a lot of companies that might want to advertise to a demographic of "40,000 students who are mostly 18-25 years old and all live in or near Tempe, AZ".
Today was our annual "State of the Site" meeting for the IBM Tucson site. This facility was completed in 1978, and I started my career here in 1986.
Various employees and teams were recognized for the contributions and dedication. For example:
Our site manager, Terri Mitchell, did a recap of all our recent awards and accomplishments.Of the nine Design Innovation awards won by IBM this year at the CeBIT conference, eight were for IBM System Storage products!
A representative from Tucson's Brewster Center presented Terri an award, thanking IBM for its strong support for the community through various charity initiatives.
The final speaker was a new IBM client, Tony Casella, the IT Director of the town of Marana. Recently, the town of Marana selected IBM products made big news. Arizona is the fastest growing state in the USA, and the town of Marana, just north of Tucson, is one of the fastest growing communities in Arizona. The town is growing so large that it will soon spill over from Pima into Pinal county, and will be the first town in Arizona authorized to span county boundaries.
Marana is most famous for its Gallery Golf Club on Dove Mountain that is the new home of the World Golf Championships-Accenture Match Play Championship.
His decision was based on conversations he had with other IT directors of other towns and cities, and this November 2006 article in Network World. He held up the copy of his magazine.
Tony was very delighted with IBM's solution-oriented approach, rather than just selling more boxes of hardware. He found IBM easy to do business with, and committed to his success.
technorati tags: IBM, Tucson, Tom Beglin, Jack Arnold, Michael Scott, Second Life, Terri Mitchell, CeBIT, design, awards, NEBS, disk, tape, NAS, Tony Casella, Marana, Arizona, Accenture, Golf, Championship, Network World, HP
In case you missed it, IBMunveiled a new digital video surveillance service yesterday. This "marks an important shift in the industry's approach to security, applying advanced analytics to video data and signaling the ability to converge physical and information technology (IT) security."
The IBM Smart Surveillance Solution is designed to provide the unique capability to carry out efficient data analysis of video sequences either in real time or from recordings. These recordings can be on disk or tape storage.
The problem with today's existing "analog" surveillance is that the analog cameras record onto traditional VHS tapes, and these are rotated through, re-written after a few hours or days. To review tapes often involves human intervention, and must be done before the VHS tapes are re-used. Many shoplifters, thieves, and other law-breakers take a chance that their actions will not be caught on tape, or that they will be long gone by the time the video is analyzed.
The IBM Smart Surveillance Solution can provide a number of advantages over traditional video solutions, including:
With real-time analytics capabilities, the new DVS service can open up a wide array of new applications that go far beyond the traditional security aspects of surveillance systems. Early adopter industries in this rapidly evolving market include retail, public sector and financial services. The retail industry estimates nearly $50 billion is lost annually to fraud, theft and administrative errors.
Once in digital format, video surveillance can be sent further, processed quicker, and stored for longer periods of time, than traditional media makes practical today.
Beyond fraud and theft, this kind of solution could also help identify bullies who makedeath threats in High School.
The "corporate bloggers" from the various storage vendors often mention their opinions about IBM products. Sometimes, they say something nice, and other times they poke fun. It's good to read the various opinions. Most are well-thought and well-written.
EMC blogger Chuck Hollis has a post about the various categories that industry analyst IDC used for external controller-based disk in their most recentQ4 Storage Scorecard.I agree with Chuck that it is good to have independent analysts that take an objective look across all storage vendors to provide the facts on various makes and models. Both IBM and EMC took marketshare in 4Q, so we cancongratulate ourselves and each other for the efforts needed to make this happen.
Chuck mentions that while EMC and HDS high-end boxes are similar, perhaps IBM's "DS" series is different enough to question putting it in the same "high-end" category. It's not clear if Chuck is poking fun at the fact that theIBM DS family spans multiple categories; or an admission thatthe IBM DS8300 Turbo is faster than the EMC DMX-3 and HDS USP offerings. Perhaps we need a new categorycalled "super high-end"?
IDC doesn't publish their data by price band, but we can infer from the products in each how they decidedwhich products were grouped into which categories. Let's examine the entire IBM DS family in the various categories.
Storage is a competitive marketplace.Both EMC and HDS are reputable companies that make quality products that attach to IBM System z mainframe servers. Not all workloads are mission-critical or performance-sensitive. For less critical workloads, perhaps you may find EMC or HDS performance is "good enough".
But if performance is important to you, you should consider IBM on your list of vendors for your next purchase decision. Let IBM help you prove it to yourself, running your specific workloads side by side with your existing equipment.
technorati tags: IBM, EMC, Chuck Hollis, IDC, Q4, storage, disk,scorecard, z/OS, AIX, Linux, Java, DB2, HDS, USP, DMX, SPC, benchmarks, mainframe, System Storage, DS3000, DS4000, DS6000, DS8000, DS8300, Turbo[Read More]
Today I'm sitting in an airport, delayed due to weather.
Dick Benton of Glasshouse Technologies has an article on SearchStorage.com titled Justifying your storage staffing.
The concept that there should be a linear "Storage Administrators per TB" rule-of-thumb has been around for a while.Back in 1992, I went to visit a customer in Germany who had FIVE storage admins for 90 GB (yes, GB, not TB) disk array.I told them they only needed 3 admins, but they cited German laws that prohibited "overtime" work on evenings and weekends.
Later, in 1996, I visited an insurance company in Ohio to talk about IBM Tivoli Storage Manager. They had TWO admins to manage 7TB on their mainframe, and another 45 people managing the 7TB across their distributed systems running Linux, UNIX, and Windows. My first question, why TWO? Only one would be needed for the mainframe, but they responded that they back each other up when one takes a 2-week vacation. My second question to the rest of the audience was... "When was the last time you guys took a 2-week vacation?"
Today, admins manage many TBs of storage. But TBs are turning out not to be a fair ruler to estimate the number of admins you need. It's a moving target, and other factors have more influence that sheer quantity of data.Let's take a look at some of those factors, which we call "the three V's":
So, the key is that there is no simple rule-of-thumb. Fewer admins are need per TB on mainframe than distributed systems data. Fewer admins per TB are needed when you deploy productivity software, like IBM TotalStorage Productivity Center. Fewer admins per TB are needed when you deploy storage virtualization, like IBM SAN Volume Controller or IBM virtual tape libraries.
technorati tags: IBM, disk, storage, infrastructure, SearchStorage.com, Dick Benton, Glasshouse, variety, volume, velocity, storage+administrators, TB, GB, TotalStorage, Productivity Center, SAN Volume Controller, virtual tape library, mainframe, distributed, systems,[Read More]
I survived my first day at SNW Spring 2007.This is my first time at SNW, but it is very much like many of the other conferences I have been to.It officially started Monday morning with pre-conferencetutorials and primer break-outsessions that covered storage fundamentals, but I didn't arrive until late Monday night due to highwind conditions at the Phoenix airport that delayed my travel.
Tuesday started out with main tent sessions. Ron Milton, VP of ComputerWorld that puts on this conference,and Vincent Franceschini, Chairman of the Board for SNIA, kicked off the event.It didn't take them long to get into the alphabet soup: ILM, ITIL, SMI-S, XAM, IMA, MMA, DDF,MF, DMF, IPSF, SSIF, and SRM.Several hundred people had "voting devices" so that they could participate in "informal" surveys.
Q1. What was the greatest need?
The first keynote speaker was Cora Carmody, CIO of SAIC. In the late 1980s and early 1990s, I did a lot of work with SAIC here in San Diego, and so IBM sent me to San Diego quite frequentlyfor face-to-face meetings with them. Her talk was cryptically titled "Jumbo Shrimp, InformationManagement, and the Mark of the Beast." Coming up with good titles is important. Some of herkey points:
IBM's own Barry Rudolph, presented "Storage in an Age of Inconvenient Truths", dressed up like Oscar-winner andformer USA Vice President Al Gore. Barry's focus was on the growingconcern of over environmental Power and Cooling issues in the data center. According to IDC, the cost of power and cooling an individual server, over its lifetime, now exceeds its acquisition cost. Storage devices are not as bad as servers in this regard. Data centers now consume 1.2% of the worlds energy.
Over lunch, I heard Tony Asaro from ESG present "The Need for Highly Virtualized Storage Systems withina Virtualized Data Center." His concern is that there is still a "heavy touch" required to manage storage.Without virtualization, your data center is less than the sum of its parts. Although IBM has been doingstorage virtualization since 1974, Tony mentioned that most storage vendors were "late to the party".He argues that "internal virtualization" inside storage arrays is not enough, you need "external virtualization"(like the IBM System Storage SAN Volume Controller) to virtualize your entire infrastructure.What storage administrators would like is for storage to have consumer levels of "ease of use", and today'snon-virtualized storage environments are nowhere near that.
"The great advantage [the telephone] possesses over every other form of electrical apparatus consists in the fact that it requires no skill to operate the instrument."
I attended a few break-out sessions in the afternoon.
The day ended at the "Expo". I hung out at the IBM booth to help answer questions and network with others.
technorati tags: IBM, SNW, Ron Milton, ComputerWorld, Vincent Franceschini, SNIA, SAIC, Barry Rudolph, Al Gore, Inconvenient Truth, presence awareness, Tony Asaro, ESG, Alexander Graham Bell, Ralph Wescott, Pacific Northwest National Library, Terry+Yoshi, Intel[Read More]
Continuing my coverage of SNW Spring 2007, Ron and Vincent kicked off Wednesday main tent sessions with more survey questions:
Q1. How secure is your storage network?
Q2. What was the cause of most downtime in last 12 months?
Thornton May, futurist and columnist for ComputerWorld, presented "Storage 3.0: What Comes After, What Comes Next."I have seen several "futurists" present at conferences like this. They all feel the need to explain what their job is, and what it takes to be one. This time, Thornton indicated he was "ridiculously well-travelled, amazingly well-connected, pathologically observant, and brutally honest." His insights:
Gabriel Broner, General Manager of the newly created "Storage Solutions" division of Microsoft, presented "The Drive to Unified Storage". The people sitting around me asked "What does Microsoft have to do with storage?" He defined "Unified Storage" the way we use it for IBM Sytstem Storage N series "a storage unit that provides both file and block level protocol support." Microsoft is using "e-mail" as the model for data access, identifying the need to have "off-line" copies on your PC or laptop that are synced up with "on-line" sources. Features that were typically only available for high-end applications are now being made available to the masses, like "Volume Snapshot" capability in Windows Vista. On the home front, Microsoft recognizes that typically one person acts as the "IT manager" for the family.
Their survey of storage spend of Fortune 1000 companies. It was not clear if this was for Windows environments, or how the data was collected. These numbers don't match what we hear from our UNIX or mainframe customers.
Microsoft is implementing application changes, such as Office 2007, to simplify storage issues. Storage virtualization is the key for the future, he says, stating that Microsoft's "iSCSI target" software support makes files look like block-oriented volumes. Virtualization is now mainstream, and deploying software on standard hardware is the new storage business model. The end goal is to simplify provisioning, device and resource management, without reducing functionality, narrowing the gap between general IT tasks and specific storage tasks.
Craig Lau, NBC Olympic coverage, presented their success story. Look at the number of "hours" of TV Olympic coverage over the years:
NBC now is able to deliver 70 hours of TV programs per day, shown across their seven channels (NBC, CNBC, MSNBC, Brave, USA Network, Telemundo, and HD-tv). The Olympics in Torino, Italy generated 25,000 tapes in 17 days. Their 100,000 tape Olympic repository is starting to deteriorate, and they need to consider conversion to digital format. Their challenge was that footage was difficult to find and producers needed immediate access to time sensitive/critical content.
Their solution was Digital Asset Management, automating indexing and logging, using an IP-based workflows that reduces the number of people at the Olympics location, and allowing content to be sent back to USA for remote editing.The facilities at Torino involved:
NBC is frustrated by the lack of compatability and interoperability in the video format industry. They have been testing MPEG-1 (1.5 Mbps) formats, and plan to deploy a new system using 1080i for the upcoming 2008 Olympics in Beijing. With the new system, they can index footage by athlete, by event, and by human emotional reaction. They can review and edit footage within 30-45 seconds of live coverage, allowing rough edits to be documented as "Edit Decision Lists" that can be e-mailed or put on USB key for others to review.
Although I missed Anil Gupta's "Blogger Event" on Monday, several bloggers did stop by to visit me at the IBMbooth.
Robin Harris, Tony Pearson, Clark Hodge
The evening finished off with a Gala Dinner, with an award ceremony for Best Practices.Here were the "Honorees":
SNW wrapped up Thursday. As is often the case, a lot of people have left already.
I saw two presentations worth discussing here in this blog.
IBM had some big announcements today. The theme for today's announcement was "Protected Information", as there are many reasons to protect your most strategic asset, your information. Let's do a quick run-down of a few of them.
I've provided all the links, so that you can delve deeply into all the data sheets.
technorati tags: IBM, Tape, TS3500, TS3310, TS3200, TS3100, TS7520, LTO4, LTO3, CIFS,NFS,LTO, Linear Tape Open, DR550, File System Gateway, SAN, switch, SAN32B-3, System Storage, SOX, HIPAA, compliance, regulation, compliance, archiving, retention[Read More]
We had a great event today! This was a first-of-a-kind product launch, using Second Life as the medium. We invited IBM Business Partners, industry analysts and reporters from the Press to have their "avatars" in-world to watch us launch new tape systems, archive and retention systems, and disk systems announced this month.
Andy Monshaw, IBM System Storage General Manager, welcomed everyone to the event, and introduced our three speakers.He mentioned that this was a great innovative way to meet, collaborate and forge relationships without the carbon pollution associated with travel required by a more traditional face-to-face meeting. We had attendees from the USA, UK, Germany, Sweden, Italy, Colombia, and Brazil.
All the attendees were given a "goody bag" that contained IBM BP-logo clothing, animations and gestures to be used during the meeting.
Eric Buckley, one of our marketing managers for tape systems, introduced our complete line of LTO 4 tape systems, as wellas the TS7520 Virtualization Engine, a virtual tape library for Windows, UNIX and Linux servers. Eric had a virtual 3-Dversion of an LTO cartridge that is photo-realistic and dimensionally correct.
Funda Eceral, our solutions manager for archive and retention offerings, presented the new version of the IBM System Storage DR550, the DR550 file system gateway, and the IBM System Storage Multilevel Grid Archive Manager. At first we thought we would "pass the microphone" from speaker to speaker, but it turned out to be easier just to give all three speakers their own microphone.
Last, but not least, was David Tareen, marketing manager for disk systems, covering the entry-level DS3000 Express disk system bundles designed for our SMB client. David used a black-and-brown pointer stick to point out specific things on the charts.
After the presentations, Kristie Bell, VP of Marketing for IBM System Storage, hosted a Question & Answer (Q&A) panel.Avatars rose their left hand to indicate they had a question.
We thought it would be a good idea to have a few minutes at the end to socialize over a cup of coffee. This involved making a "coffee machine" that dispensed coffee, and the appropriate animations and gestures so that everyone could sip the coffee, and hold the coffee at waist level when they were talking.
The event was held upstairs in one of the conference rooms of the IBM Briefing Center, located on "IBM 8" island.Many people went to the ground floor to look at the many IBM System Storage products on display. Unlike a picture on a web-page, Second Life gives you a 3-D view that you can walk around each product, and get a feel for the size and shape of the hardware.
If you missed the event, you can still visit the IBM Briefing Center. Here is the SLURL:http://slurl.com/secondlife/IBM%208/114/242/23/
We had four photographers and camera-persons on hand to capture still shots, video, audio, and chat text, and are working now to combine them for marketing collateral. I want to thank the builders, script programmers, animators, clothing designers, speakers, editors, and channel enablement team for making this event such a great success!
technorati tags: IBM, tape, LTO4, cartridge, systems, TS7520, VTL, DR550, GAM, GMAS, DS3000, Express, SMB, Andy Monshaw, Eric Buckley, Funda Eceral, David Tareen, Kristie Bell, coffee, socialization, display, floor, briefing center, SecondLife[Read More]
Today was the "First Ever Live Virtual Virtualization Tech Fair" sponsored by IBM and VMware. This was a 1-day event hosted by Unisfair.
The day included presentations done at a conference call, along with exhibition booths.
We had an exhibition booth exclusively for "storage virtualization" featuring our IBM System Storage SAN Volume Controller (disk virtualization) and IBM System Storage TS7520 Virtualization Engine (a virtual tape library, or VTL).
People who were logged in were represented in silhouette form. When someone walked into the booth, our army of "booth reps" were able to chat with them and answer their questions. They could also peruse the various online materials we made available about each product.
Here are some of my observations:
technorati tags: IBM, SAN Volume Controller, SVC, TS7520, VTL, disk, system, virtualization, tape, library, EMC, Invista, VMware, SecondLife, Xen, Microsoft, Virtual Server, mainframe, silhouette, IPO[Read More]
The results are finally in. IBMer Wolfgang Singer was awarded "Top Speaker" award for his NAS and iSCSI tutorial at last year's Orlando 2006 conference. Here he is receiving the awardfrom SNIA Executive Director Leo Leger.
Of course, NAS and iSCSI technologies have been around for a while, but they are still new formany customers, which is why tutorials like this are so important.
Not everyone is clear on these technologies. For example, Dave Hitz asksis iSCSI SAN or is iSCSI NAS? I Don’t Know.
To avoid this confusion, IBM adopted clarifying technology.
Yesterday, IBM announced a variety of new storage offerings. Our theme this time around was "Policies and Performance". Here's a quick recap.
Our clients tell us they need performance to meet their dynamic business demands, and policies to help them manage the ever growing size of their storage infrastructure. We listened!
technorati tags: IBM, disk, storage, system, May, 2007, announcement, N5300, N5600, Advanced Single Instance Storage, EXN4000, DS8000, SAN Volume Controller, DCS9550, TotalStorage, Productivity Center, System z, Replication, FlashCopy, SVC, policy, performance, HPC, genome, research, rich media[Read More]
In a recent post, ESG Analyst Tony Asaro asks What happened to CAS?
Many often associate CAS with EMC's Centera offering, but with IBM's comprehensive set of compliance storageofferings, EMC doesn't talk about CAS or Centera much anymore.I covered the confusion around CAS in a previous post. When clients ask for "CAS" what they really are looking for is storage designed forfixed content, unstructured data that doesn't change once written. A lot of data falls under this category, such as scanned documents, audio and video recordings, medical images, and so on. Some laws and regulations further require enforcement that the data is not deleted or tampered with, until some time after an event or expiration date is met.
In the past, clients used write-once read-many (WORM) optical media, but today we have disk and tape offerings instead. Since the term "WORM" is inappropriate fordisk-based solutions, IBM has standardized to the use of the term "non-erasable, non-rewriteable" (NENR) to discusstoday's solutions and offerings.
Let's recap what IBM has to offer:
As you see, IBM doesn't limit itself to disk-only offerings. Our leadership in tape allows us to innovate tape and disk-and-tape offerings that can provide more cost-effective solutions to store fixed content, retention managed data.The next time you have a conversation with a storage vendor, don't ask for CAS, ask instead for archive and compliance storage. Broaden your mind, and broaden the set of options and choices that might provide a better fit for your requirements.
technorati tags: ESG, analyst, Tony Asaro, EMC, Centera, CAS, IBM, system, storage, DR550, Express, N series, GAM, grid, GMAS, medical, archive, WORM, TS1120, LTO, LTO3, LTO4, NENR, fixed, content, retention[Read More]
IDC announced that IBM was number #1 in storage hardware (disk and tape combined)for 2006. Here are some excerpts from the IBM press release:
The newly released May 2007 report  by leading industry analyst firm IDC, "Worldwide Combined Disk and Tape Storage 2006 Market Share Update," shows IBM in the #1 overall position for all disk and tape storage hardware for the full year 2006.
Five years ago, IBM was only #3 in this area, butis this new standing from IBM doing things better, or HP and EMC doing things poorly? Probably a little of both, but since it's not polite to point out the flaws of others in a blog, I will focus on what IBM is doing right, and I think our leadership in tape accounts for a good measure of this.
The resurgence of tape comes from a variety of factors:
For more details, see IBM's press release.
This week I was in Palm Springs in meetings with clients, prospects, business partners and IBM sales reps.
Tuesday consisted of "outdoor meetings", but the high winds caused some people to arrive late, and others to land in the various sand traps and water hazards. A "welcome reception" event allowed everyone to socialize and get to know the IBM experts and executives. Two of my colleagues, Mike Stanek and Dave Wyatt, were with me also in Australia last week, and so the three of us were discussing recovery from jet lag.
Wednesday was organized as a main tent event, where everyone met into one large room to hear our strategy,latest set of offerings, and customer testimonials. This was done indoors, of course, which was a good thing as the winds were now gusting up to 50 miles per hour, knocking over windmills and making the local news.
Here's a quick sample from the testimonials:
The event got great reviews, and I look forward to the next one. Until then, enjoy the weekend!
A recent blog by Chris Mellor makes the outlandish conspiracy theory that IBM and HDS copied virtualisation technology from small start-up company DataCore.
(Chris doesn't actually name who is his source making such a claim, whether thatsomeone was employed by any of the parties involved at the time the events occurred,or is currently employed by a competitor like EMC bitterly jealous of the success IBM and HDScurrently enjoy with their offerings.)
As I already posted before about IBM'slong history of storage virtualization, SAN Volume Controller was really part of a sequence of major product in this area, after the successful 3850 MSS and 3494 VTS block virtualization products.
In the late 1990's, our research teams in Almaden, California and Hursley, UK were exploring storagetechnologies that could take advantage of commodity hardware parts and the industry-leadingLinux operating system.
As is often the case, while IBM was working on "the perfect product", small start-ups announce "not-yet-perfect" products into the marketplace. Tactical moves like partneringwith DataCore was a smart move, for the following reasons:
The partnership proved worthwhile, not just to prove to IBM that this was a worthwhile market to enter, but also how "NOT" to package a solution. Specifically, DataCore SANsymphony was software that you had to install on your own Windows-based server. The client was left with the task of orderinga suitable Intel-based server, with the right amount of CPU cycles, RAM and host bus adapter ports,and configure the Windows operating system and DataCore software.
It didn't go well. Basically, customers were expected to be their own "hardware engineers", having to knowway too much about storage hardware and software to design a combination that worked for theirworkloads. Most clients were disappointed with the amount of effort involved, and the resulting poor performance.
To fix this, IBM delivered the SAN Volume Controller, with an optimized Linux operating system and internally-writtensoftware that runs on IBM System x(tm) server hardware optimized for performance.
I can't speak for HDS, but I suspect they came to similar conclusions that resulted in a similar decisionto build their product in-house. I welcome Hu Yoshida to correct me if I am wrong on this.
One of the differences between IBM and the other storage vendors is that IBM is also in the business of middleware, application-aware backup software, and advanced copy services. This allows IBM to put togethersolutions that work to address specific challenges for our clients.
IBM has written a whitepaper on a cleverVSS Snapshot Backup for Exchange using IBM Tivoli Storage Manager and the point-in-time copy capabilities of IBM System Storage disk systems.
A problem in the past was that each vendor's point-in-time copy method had its own unique proprietary interface.Microsoft Developed Volume Shadow Copy Services (VSS) as a common interface front-end to resolve this concern.IBM Tivoli Storage Manager for Mail can invoke standard VSS interfaces, and this in turn can invoke FlashCopyon the IBM System Storage SAN Volume Controller, DS8000 series, or DS6000 series disk system.
You might be thinking: Wouldn't it have been less effort to just have TSM for Mail invoke IBM proprietary interfaces,rather than having to put full VSS support into TSM for mail, and then full VSS support into IBM's various disksystems? Perhaps, but IBM doesn't decide to do things because it is the cheapest way, we focus on what is theright way, and in this case, customers now have more choices, then can use TSM for Mail with IBM or non-IBM disksystems that support the VSS interface, and IBM disk systems can be employed into other uses for VSS snapshot.
Of course, we would like our clients to consider both TSM and IBM System Storage disk systems for a combined solution,not because they are required to make the solution work, but because both are best-of-breed, and whitepapers likethis show how they can provide synergy working together.
This week I am off to Budapest, Hungary, for business meetings. It is the closest major city to IBM'smanufacturing plant in a small town called Vac (rhymes with "knots") where the IBM System Storage DS8000 seriesand SAN Volume Controller are assembled.
I'm in the Malev lounge at the Budapest Airport, waiting for my flight to return back to Tucson.
Back in the late 1980's and early 1990's, I was one of the architects for DFSMS on z/OS, and customers always asked, "What is the clip level?", in other words, how big does a customer have to be to take advantage of DFSMS. We worked it out that if you had more than 100GB of disk data, DFSMS is worthwhile. DFSMS is now just standard by default, as everyone now easily has more than 100GB of data.
Later, in the late 1990's, I worked on Linux for System z. Again, customers asked how many Linux guest images would justify deploying applications on a mainframe. We worked it out to about 10 images. 10 Linux logical partitions, or Linux guests under z/VM was enough to cost justify the entire investment.
So what is the "clip level" for SANs? How many servers does an SMB need to have to justify deploying a SAN? IBM announced the new BladeCenter S designed specifically for mid-sized companies, 100 to 1000 employees, typically running 25 to 45 servers. However, I suspect companies as small as 7-10 servers would probably benefit from deploying an FC or IP SAN.
What do you think? Send me a comment on how many servers should be the clip level.
TonyPearson 120000HQFF Tags:  disk tape infrastructure green lifecycle secondlife 1 Comment 6,690 Views
Chuck Hollis makes some excellent points about Green Data Center Goes Marketing Mainstream. He does a great job summarizing EMC's strategy in this area:
Both are great recommendations, but why limit yourself to what EMC offers? Your x86-based machines are only a subset of your servers,and disk is only a subset of your storage. IBM takes a more holistic approach, looking at the entire data center.
technorati tags: IBM, EMC, Chuck Hollis, VMware, FC, SAS, SATA, FATA, disk, storage, logical partition, energy, power, cooling, Steve Duplessie, dynamic, persistent, data, Lawrence Berkeley National Laboratory, megawatt, paper, optical, microfiche, LTO, 3592, Project Big Green, Secondlife[Read More]
NetworkWorld has compiled interlude with storage videos, a follow up to last year's Yikes! Exploding Servers.
I've blogged about some of these videos already, but since there are probably a few out there buying the brand new Apple iPhone looking for YouTube videos to play on them, these links might provide some exampleentertainment on your new handheld device.
Next week has "Fourth of July" Independence Day holiday in the USA smack in the middle of the week, so I suspect the blogosphereto quiet down a bit. So whether you are working next week or not, in the USA or elsewhere, take some time to enjoy your friends and family.
Chris Evans over at Storage Architect posts aboutHardware Replacement Lifecycle Update, on how storage virtualization can helpwith storage hardware replacemement. He makes two points that I would like to comment on.
In a typical four year lifecycle of storage arrays, it might take six months or so to fill up the box, and might takeas much as a year at the end to move the data out to other equipment. SVC can greatly reduce both of these, so that you can take immediate advantage of new equipment as soon as possible, and keep using it for close to the full four years,migrating weeks or days before your lease expires.
Avi Bar-Zeeb of RealityPrime has an interesting post aboutHow Google Earth [really] Works.Normally, people who are very knowledgeable in a topic have a hard time describing concepts in basic terms. Avi was one of the co-founders of Keyhole, the company that built the predecessor for Google Earth, and also worked with Linden Lab for its 3D rendering it its virtual world, so he certainly knows what he is talking about. While he sometimes drops down into techno-talk about patents, the post overall is a good read.
It is perhaps human nature to be curious on how things are put together and how they function, leading to the popularity of web sites like www.howstuffworks.com that cover a wide range of topics.
Many things can be used without understanding their internal inner workings. You can put on a pair of blue jeans without knowing how the cotton was made into denim fabric; lace up your favorite pair of running shoes without understanding the chemical make-up of the plastic that cushions your feet; or drink a glass of beer after your five mile run without knowing how alcohol is processed by your liver.
For technology, however, some people insist they need to know how it works in order for them to get the most use of it. When shopping for a car, for example, a guy might look under the hood, and ask questions about how the engine works, while his wife sits inside the vehicle, counting cup holders and making sure the radio has all the right buttons.
Not all technology suffers from need-to-know-itis. For example, the Apple iPod music player and the Canon PowerShot digital camera, are both just disk systems that read and write data, with knobs and dials on one end, and ports for connectivity on the other. Everyone just asks how to use their controls, and might read the manual to understand how to connect the cables. Few people who use these devices ask how they work before they buy them.
Other disk systems, the kind designed for data centers for the medium and large enterprise, apparently aren't there yet. Storage admins who might happily own both an iPod player and a PowerShot camera, insist they need to know how the technologies inside various storage offerings work. Is this just curiosity talking? Or are there some tasks like configuration, tuning, and support that just can't be done without this knowledge? Does knowing the inner workings somehow make the job more enjoyable, easier, or performed with less stress?
I'm curious what you think, send me a comment on this.
technorati tags: Avi Bar-Zeeb, Google, Earth, cotton, demin, plastic, shoes, beer, alcohol, liver, IBM, disk, system, storage, technology, Apple, iPod, music, player, Canon, PowerShot, digital, camera[Read More]
It's Tuesday, which means IBM makes its announcements. We had several for the IBM System Storage product line. Here's a quick recap.
I'm off to Denver, Colorado this week. I hope it is cooler there than it is down here in Tucson, Arizona.
technorati tags: IBM, disk, system, storage, SAS, FC, DS3000, DS3200, DS3400, EXP3000, NAS, EXN1000, tape, virtualization, library, TS7740, grid, Copy Export, throughput, TS3400, TS3200, mainframe, LTO, Ultrium, Cisco, MDS, 9124, Express, Advantage, DS4000, DS4700, TS3200, GAM, Grid Archive Manager, 3996, optical, WORM, Denver, Colorado, Tucson, Arizona, announcements[Read More]
This week and next I am touring Asia, meeting with IBM Business Partners and sales repsabout our July 10 announcements.
Clark Hodge might want to figure out where I am, given the nuclearreactor shutdowns from an earthquake in Japan. His theory is that you can follow my whereabouts just by following the news of major power outages throughout the world.
So I thought this would be a good week to cover the topic of Business Continuity, which includes disaster recovery planning. When making Business Continuity plans, I find it best to work backwards. Think of the scenarios that wouldrequire such recovery actions to take place, then figure out what you need to have at hand to perform the recovery, and then work out the tasks and processes to make sure those things are created and available when and where needed.
I will use my IBM Thinkpad T60 as an example of how this works. Last week, I was among several speakers making presentations to an audience in Denver, and this involved carrying my laptop from the back of the room, up to the front of the room, several times. When I got my new T60 laptop a year ago, it specifically stated NOT to carry the laptop while the disk drive was spinning, to avoid vibrations and gyroscopic effects. It suggested always putting the laptop in standby, hibernate or shutdown mode, prior to transportation, but I haven't gotten yet in the habit of doing this. After enough trips back and forth, I had somehow corrupted my C: drive. It wasn't a complete corruption, I could still use Microsoft PowerPoint to show my slides, but other things failed, sometimes the fatal BSOD and other times less drastically. Perhaps the biggest annoyance was that I lost a few critical DLL files needed for my VPN software to connect to IBM networks, so I was unable to download or access e-mail or files inside IBM's firewall.
Fortunately, I had planned for this scenario, and was able to recover my laptop myself, which is important when you are on the road and your help desk is thousands of miles away. (In theory, I am now thousands of miles closer to our help desk folks in India and China, but perhaps further away from those in Brazil.) Not being able to respond to e-mail for two days was one thing, but no access for two weeks would have been a disaster! The good news: My system was up and running before leaving for the trip I am on now to Asia.
Following my three-step process, here's how this looks:
technorati tags: IBM, July, announcements, earthquake, Japan, nuclear reactor, power, outage, business, continuity, disaster, recovery, plan, plans, planning, IBM, Thinkpad, T60, laptop, Windows, Denver, BSOD, VPN, India, China, Brazil, help desk, Asia, Tivoli, Storage, Manager, TSM, BMR, external, USB, bootable, CD, DVD, separating, programs, data, Clark Hodge[Read More]
Continuing this week's theme on Business Continuity, I will use this post to discuss this week'sIBM solid state disk announcement.This new offering provides a new way to separate programs from data, to help minimizedowntime and outages normally associated with disk drive failures.
Until now, the method most people used to minimize the amount of data on internalstorage was to use disk-less servers with Boot-Over-SAN, however, not all operating systems, and not all disk systems, supported this.
Windows, however, is not supported, because of the small 4GB size and USB protocol limitations. For Windows, you would add a SAS drive, you boot from this hard drive, and use the 4GB Flash drive for data only.
So what's new this time? Here's a quick recap of July 17 announcement. For the IBM BladeCenter HS21 XM blade servers, new models of internal "disk" storage:
Until recently, solid state storage was available at a price premium only. Flash prices have dropped 50% annually while capacities have doubled. This trend is expected to continue through 2009.
Flash drives use non-volatile memory instead of moving parts, so less likely to break down during high external environmental stress conditions, like vibration and shock, or extreme temperature ranges (-0C° to +70°C) that would make traditional hard disks prone to failure.This is especially important for our telecommunications clients, who are always looking for solutions that are NEBS Level 3 compliant.
Last year, I mentioned that flash drives could provide only a limited number of write and erase cycles, but today's new advances in wear-leveling algorithms have nearly eliminated this limitation.
As with any SATA drive, performance depends on workload.Solid state drives perform best as OS boot devices, taking only a few secondslonger to boot an OS than from a traditional 73GB SAS drive. Flash drives also excel in applications featuring random read workloads, such as web servers. For random and sequential write workloads, use SAS drives instead for higher levels of performance.
So, even though this is not part of the System Storage product line, I am very excitedfor IBM. To find out if this will work in your environment, go to the IBM Server Provenwebsite that lists compatability with hardware, applications and middleware, or review the latest Configuration and Options Guide (COG).
technorati tags: IBM, Business, Continuity, solid, state, flash, disk, drive, announcement, blade, server, BladeCenter, H21, XM, 4GB, Flash, Memory, Device, USB2.0, Linux, RedHat, RHEL, Novell, SUSE, SLES, Windows, Project, Big Green, SATA, SAS, energy, efficient, efficiency, performance, NEBS, telecommunications, boot-over-SAN, Google, Carnegie Mellon, study, Vmware
For those in the US, a comedian named Carlos Mencia has a great TV show, Mind of Menciaand one of my favorite segments is "Why the @#$% is this news!" where he goes about showingblatantly obvious things that were reported in various channels.
So, when I saw that IBM once again, for the third year in a row, has the fastest disk system,the IBM System Storage SAN Volume Controller (SVC), based on widely-accepted industry benchmarksrepresenting typical business workloads, I thought, "Do I really want to blog about this,and sound like a broken record, repeating my various statements of the past of how great SVC is?" It's like reminding people that IBM hashad the most US patents than any other company, every year, for the past 14 years.
(Last year, I received comments fromWoody Hutsell, VP of Texas Memory Systems,because I pointed out that their "World's Fastest Storage"® cache-only system, was not as fast as IBM's SVC.You can ready my opinions, and the various comments that ensued, hereand here. )
That all changed when EMC uber-blogger Chuck Hollis forgot his own Lessons in Marketingwhen heposted his rantDoes Anyone Take The SPC Seriously?That's like asking "Does anyone take book and movie reviews seriously?" Of course they do!In fact, if a movie doesn't make a big deal of its "Two thumbs up!" rating, you know it did not sitwill with the reviewers. It's even more critical for books. I guess this latest news from SPC reallygot under EMC's skin.
For medium and large size businesses, storage is expensive, and customers want to do as much research as possible ahead of time to make informed decisions. A lot of money is at stake, and often, once you choose a product, you are stuckwith that vendor for many years to come, sometimes paying software renewals after only 90 days, and hardware maintenance renewals after only a year when the warranty runs out.
Customers shopping for storage like the idea of a standardized test that is representative, so they can compare one vendor's claims with another. The Storage Performance Council (SPC), much like the Transaction Processing Performance Council (TPC-C) for servers, requires full disclosure of the test environment so people can see what was measured and make their own judgement on whether or not it reflects their workloads. Chuck pours scorn on SPC but I think we should point to TPC-C as a great success story and ask why he thinks the same can't happen for storage? Server performance is also a complicatedsubject, but people compare TPC-C and TPC-H benchmarks all the time.
Note: This blog post has been updated. I am retracting comments that were unfair generalizations. The next two paragraphs are different than originally posted.
Chuck states that "Anyone is free, however, to download the SPC code, lash it up to their CLARiiON, and have at it." I encourage every customer to do this with whatever disk systems they already have installed. Judge for yourself how each benchmark compares to your experience with your application workload, and consider publishing the results for the benefit of others, or at least send me the results, so that I can understand better all of these"use cases" that Chuck talks about so often. I agree that real-world performance measurements using real applications and real data are always going to be more accurate and more relevant to that particular customer. Unfortunately, there are little or no such results made public. They are noticeably absent. With thousands of customers running with storage from all the major storage vendors, as well as storage from smaller start-up companies, I would expect more performance comparison data to be readily available.
In my opinion, customers would benefit by seeing the performance results obtained by others. SPC benchmarks help to fill this void, to provide customers who have not yet purchased the equipment, and are looking for guidance of which vendors to work with, and which products to put into their consideration set.
Truth is, benchmarks are just one of the many ways to evaluate storage vendors and their products. There are also customer references, industry awards, and corporate statements of a company's financial health, strategy and vision.Like anything, it is information to weigh against other factors when making expensive decisions. And I am sure the SPC would be glad to hear of any suggestions for a third SPC-3 benchmark, if the first two don't provide you enough guidance.
So, if you are not delighted with the performance you are getting from your storage now, or would benefit by having even faster I/O, consider improving its performance by adding SAN Volume Controller. SVC is like salt or soy sauce, it makes everything taste better. IBM would be glad to help you with a try-and-buy or proof-of-concept approach, and even help you compare the performance, before and after, with whatever gear you have now. You might just be surprised how much better life is with SVC. And if, for some reason, the performance boost you experience for your unique workload is only 10-30% better with SVC, you are free to tell the world about your disappointment.
technorati tags: Carlos Mencia, Mind of Mencia, IBM, system, storage, SVC, SAN Volume Controller, Storage Performance Council,SPC, benchmarks, Texas Memory Systems, Woody Hutsell, EMC, Chuck Hollis, movie, book, reviews, awards, salt, soy sauce
Continuing my business trip through Asia, I have left Chengdu, China, and am now in Kuala Lumpur, Malaysia.
On Sunday, a colleague and I went to the famous Petronas Twin Towers, which a few years ago were officially the tallestbuildings in the world. If you get there early enough in the day, and wait in line for a few hours, you can get a ticket permitting you to go up to the "Skybridge" on the 41st floor that connects the two buildings. The views are stunning, and I am glad to have done this.(If you are afraid of heights, get cured by facing your fears with skydiving)
You would think that a question as simple as "Which is the tallest building in the world?" could easily be answered, given that buildings remain fixed in one place and do not drastically shrink or get taller over time or weather conditions, and the unit of height, the "meter", is an officially accepted standard in all countries, defined as the distance traveled by light in absolute vacuum in 1/299,792,458 of a second.
The controversy stems around two key areas of dispute:
To bring some sanity to these comparisons, the Council on Tall Buildings and Urban Habitat has tried to standardize the terms and definitions to makecomparisons between buildings fair. Why does all this matter whose building is tallest? It matters in twoways:
What does any of this have to do with storage? Two weeks ago, IBM and the Storage Performance Councilanswered the question "Which is the fastest disk system?" with apress release. Customers thatcare about performance of their most mission critical applications are often willing to pay a premium to run theirapplications on the fastest disk system, and the IBM System Storage SAN Volume Controller, built through aglobal collaboration of architects and engineers across several countries, is (in my opinion at least) an impressive feat of storage engineering.
EMC bloggerChuck Hollis was the first to question the relevance of these results, and I failed to "turn the other cheek" and responded accordingly. The blogosphere erupted, with more opinions piled on by others, many from EMC andIBM, found in comments on these posts or other blogs, some have since been retracted or deleted, while othersremain for historical purposes.
At the heart of all this opinionated debate, lies a few areas of exploration:
I will try to address some of these issues in a series of posts this week.
technorati tags: IBM, KL, Kuala Lumpur, Malaysia, Petronas, Twin Towers, SkyBridge, tallest, building, structure, tower, fasted, disk, system, SVC, SAN Volume Controller, EMC, Chuck Hollis, SPC, Storage Performance Council
Yesterday, I started this week's topic discussing the various areas of exploration to helpunderstand our recent press release of the IBM System Storage SAN Volume Controller and itsimpressive SPC-1 and SPC-2 benchmark results that ranks it the fastest disk system in the industry.
Some have suggested that since the SVC has a unique design, it should be placed in its own category,and not compared to other disk systems. To address this, I would like to define what IBM meansby "disk system" and how it is comparable to other disk systems.
When I say "disk system", I am going to focus specifically on block-oriented direct-access storage systems, which I will define as:
One or more IT components, connected together, that function as a whole, to serve as a target forread and write requests for specific blocks of data.
Clarification: One could argue, and several do in various comments below, that there are other typesof storage systems that contain disks, some that emulate sequential access tape libraries, some that emulate file-systems through CIFS or NFS protocols, and some that support thestorage of archive objects and other fixed content. At the risk of looking like I may be including or excluding such to fit my purposes, I wanted to avoid apples-to-orangescomparisons between very different access methods. I will limit this exploration to block-oriented, direct-access devices. We can explore these other types of storage systems in later posts.
People who have been working a long time in the storage industry might be satisfied by this definition, thinkingof all the disk systems that would be included by this definition, and recognize that other types of storage liketape systems that are appropriately excluded.
Others might be scratching their heads, thinking to themselves "Huh?" So, I will provide some background, history, and additional explanation. Let's break up the definition into different phrases, and handle each separately.
So, the SAN Volume Controller is a disk system comprising of one to four node-pairs. Each node is a piece of IT equipment that have processors and cache. These node-pairs are connected to a pair of UPS power supplies to protect the cache memory holding writes that have not yet been de-staged. The combination of node-pairs and UPS acting as a whole, is able to serve as a target to SCSI commands sent over Fibre Channel cables on a Storage Area Network (SAN). To read some blocks of data, it uses its internal cache storage to satisfy the request, and for others, it goes out to external disk systems that contain the data required. All writes are satisfied immediately in cache on the SVC, and later de-staged to external disk when appropriate.
As of end of 2Q07, having reached our four-year anniversary for this product, IBM has sold over 9000 SVC nodes, which are part of more than 3100 SVC disk systems. These things are flying off the shelves, clocking in a 100% YTY growth over the amount we sold twelve months ago. Congratulations go to the SVC development team for their impressive feat of engineering that is starting to catch the attention of many customers and return astounding results!
So, now that I have explained why the SVC is considered a disk system, tomorrow I'll discuss metrics to measure performance.
Continuing our exploration this week into the performance of disk systems, today I will cover the metrics to measure performance. Why do people have metrics?
Several bloggers suggested that perhaps an analogy to vehicles would be reasonable, given that cars and trucks are expensive pieces of engineering equipment, and people make purchase decisions between different makes and models.
In the United States, the Environmental Protection Agency (EPA) government entity is responsible for measuringfuel economy of vehicles using the metric Miles Per Gallon (mpg).Specifically, these are U.S. miles (not nautical miles) and U.S. gallons, not imperial gallons. It is importantwhen defining metrics that you are precise on the units involved.
Since nearly all vehicles are driven by gallons of gasoline, and travel miles of distance, this is a great metric to use for comparing all kinds of vehicles, including motorcycles, cars, trucks and airplanes. The EPA has a fuel economy website to help people make these comparisons.Manufacturers are required by law to post their vehicles' fuel-economy ratings, as certified by the federal Environmental Protection Agency (EPA), on the window stickers of most every new vehicle sold in the U.S. -- vehicles that have gross-vehicle-weight ratings over 8,500 pounds are the exception.
What about storage performance? What could we use as the "MPG"-like metric that would allow you to compare different makes and models of storage?
The two most commonly used are I/O requests per second (IOPS) and Megabytes transferred per second (MB/s). To understand the difference in each one, let's go back to our analogy from yesterday's post.
(A woman calls the local public library. She picks up the phone, and dials the phone number of the one down the street. A man working at the library hears the phone ring, answers it with "Welcome to the Public Library! How can I help you?" She asks "What is the capital city of Ethiopia?" He replies "Addis Ababa" and hangs up. Satisfied with this response, she hangs up. In this example, the query for information was the I/O request, initiated by the lady, to the public library target)
In this example, it might have only taken 1 second to actually provide the answer, but it might have taken 10-30 seconds to pick up the phone, hear the request, respond, and then hang up the phone. If one person is able to do this in 10 seconds, on average, then he can handle 360 questions per hour. If another person takes 30 seconds, then only 120 questions per hour. Many business applications read or write less than 4KB of information per I/O request, and as such the dominant factor is not the amount of time to transfer the data, but how quickly the disk system can respond to each request. IOPS is very much like counting "Questions handled per hour" at the public library. To be more specific on units, we may specify the specific block size of the request, say 512 bytes or 4096 bytes, to make comparisons consistent.
Now suppose that instead of asking for something with a short answer, you ask the public library to read you the article from a magazine, identify all the movies and show times of a local theatre, or recite a work from Shakespeare. In this case, the time it took to pick up the phone and respond is very small compared to the time it takes to deliverthe information, and could be measured instead in words per minute. Some employees of the library may be faster talkers, having perhaps worked in auction houses in a prior job, and can deliver more words per minute than other employees. MB/s is very much like counting "Spoken words per minute" at the public library. To be more specific on units, we may request a specific amount of information, say the words contained in "Romeo and Juliet", to make comparisons consistent.
Now that we understand the metrics involved, tomorrow we can discuss how to use these in the measurement process.
Wrapping up this week's exploration on disk system performance, today I willcover the Storage Performance Council (SPC) benchmarks, and why I feel they are relevant to help customers make purchase decisions. This all started to address a comment from EMC blogger Chuck Hollis, who expressed his disappointment in IBM as follows:
You've made representations that SPC testing is somehow relevant to customers' environments, but offered nothing more than platitudes in support of that statement.
Apparently, while everyone else in the blogosphere merely states their opinions and moves on,IBM is held to a higher standard. Fair enough, we're used to that.Let's recap what we covered so far this week:
Today, I will explore ways to apply these metrics to measure and compare storageperformance.
Let's take, for example, an IBM System Storage DS8000 disk system. This has a controller thatsupports various RAID configurations, cache memory, and HDD inside one or more frames.Engineers who are testing individual components of this system might run specifictypes of I/O requests to test out the performance or validate certain processing.
Known affectionately in the industry as the "four corners" test, because you can show them on a box, with writes on the left, reads on the right,hits on the top, and misses on the bottom.Engineers are proud of these results, but these workloads do notreflect any practical production workload. At best, since all I/O requests are oneof these four types, the four corners provide an expectation range from the worst performance (most often write-missin the lower left corner)and the best performance (most often read-hit in the upper right corner) you might get with a real workload.
To understand what is needed to design a test that is more reflective of real business conditions,let's go back to yesterday's discussion of fuel economy of vehicles, with mileage measured in miles per gallon.The How Stuff Works websiteoffers the following description for the two measurements taken by the EPA:
Why two different measurements? Not everyone drives in a city in stop-and-go traffic. Having only one measurement may not reflect the reality that you may travel long distances on the highway. Offering both city and highway measurements allows the consumers to decide which metric relates closer to their actual usage.
Should you expect your actual mileage to be the exact same as the standardized test?Of course not. Nobody drives exactly 11 miles in the city every morning with 23 stops along the way,or 10 miles on the highway at the exact speeds listed.The EPA's famous phrase "your mileage may vary" has been quickly adopted into popular culture's lexicon. All kinds of factors, like weather, distance, anddriving style can cause people to get better or worse mileage than thestandardized tests would estimate.
Want more accurate results that reflect your driving pattern, in specific conditions that you are most likely to drive in? You could rentdifferent vehicles for a week and drive them around yourself, keeping track of whereyou go, and how fast you drove, and how many gallons of gas you purchased, so thatyou can then repeat the process with another rental, and so on, and then use yourown findings to base your comparisons. Perhaps you find that your results are always20% worse than EPA estimates when you drive in the city, and 10% worse when you driveon the highway. Perhaps you have many mountains and hills where you drive, you drive too fast, you run the Air Conditioner too cold, or whatever.
If you did this with five or more vehicles, and ranked them best to worstfrom your own findings, and also ranked them best to worst based on the standardizedresults from the EPA, you likely will find the order to be the same. The vehiclewith the best standardized result will likely also have the best result from your ownexperience with the rental cars. The vehicle with the worst standardized result willlikely match the worst result from your rental cars.
(This will be one of my main points, that standardized estimates don't have to be accurate to beuseful in making comparisons. The comparisons and decisions you would make with estimatesare the same as you would have made with actual results, or customized estimates based on current workloads. Because the rankings are in the same order, they are relevant and useful for making decisions based on those comparisons.)
Most people shopping around for a new vehicle do not have the time or patience to do this with rental cars. Theycan use the EPA-certified standardized results to make a "ball-park" estimate on how much they will spendin gasoline per year, decide only on cars that might go a certain distancebetween two cities on a single tank of gas, or merely to provide ranking of thevehicles being considered. While mileage may not be the only metric used in making a purchase decision, it can certainly be used to help reduce your consideration setand factor in with other attributes, like number of cup-holders, or leather seats.
In this regard, the Storage Performance Council has developed two benchmarks that attempt to reflect normal business usage, similar to "City" and "Highway" driving measurements.
The SPC-2 benchmark was added when people suggested that not everyone runs OLTP anddatabase transactional update workloads, just as the "Highway" measurement was addedto address the fact that not everyone drives in the City.
If you are one of the customers out there willing to spend the time and resources to do your own performance benchmarking, either at your own data center, or with theassistance of a storage provider, I suspect most, if not all, the major vendors(including IBM, EMC and others), and perhaps even some of the smaller start-ups, would be glad to work with you.
If you want to gather performance data of your actual workloads, and use this to estimate how your performance might be with a new or different storage configuration, IBMhas tools to make these estimates, and I suspect (again) that most, if not all, of theother storage vendors have developed similar tools.
For the rest of you who are just looking to decide which storage vendors to invite on your next RFP, and which products you might like to investigate that matchthe level of performance you need for your next project or application deployment,than the SPC benchmarks might help you with this decision. If performance is importantto you, factor these benchmark comparisons with the rest of the attributes you arelooking for in a storage vendor and a storage system.
In my opinion, I feel that for some people, the SPC benchmarks provide some value in this decision making process. They are proportionally correct, in that even ifyour workload gets only a portion of the SPC estimate, that storage systems withfaster benchmarks will provide you better performance than storage systems with lower benchmark results. That is why I feel they can be relevant in makingvalid comparisons for purchase decisions.
Hopefully, I have provided enough "food for thought"on this subject to support why IBM participates in the Storage Performance Council, why the performance of the SAN Volume Controller can be compared to the performanceof other disk systems, and why we at IBM are proud of the recent benchmark results in our recent press release.
Enjoy the weekend!
technorati tags: IBM, SPC, EMC, Chuck Hollis, fastest, disk, system, SVC, HDD, storage, four corners, read-hit, read-miss, write-hit, write-miss, City, Highway, MPG, OLTP, SPC-1, SPC-2, benchmarks, file, database, video,[Read More]
Perhaps I wrapped up my exploration of disk system performance one day too early. (While it is Friday here in Malaysia, it is still only Thursday back home)
Barry Burke, EMC blogger (aka The Storage Anarchist) writes:
Aren't you mixing metrics here?
This is a fair question, Barry, so I will try to address it here.
It was not a typo, I did mean MPG (miles per gallon) and not MPH (miles per hour). It is always challenging to find an analogy that everyone can relate to explain concepts in Information Technology that might be harder to grasp. I chose MPG because it was closely related to IOPS and MB/s in four ways:
It seemed that if I was going to explain why standardized benchmarks were relevant, I should find an analogy that has similar features to compare to. I thought about MPH, since it is based on time units like IOPS and MB/s, butdecided against it based on an earlier comment you made, Barry, about NASCAR:
Let's imagine that a Dodge Charger wins the overwhelming majority of NASCAR races. Would that prove that a stock Charger is the best car for driving to work, or for a cross-country trip?
Your comparison, Barry, to car-racing brings up three reasons why I felt MPH is a bad metric to use for an analogy:
You also mention, Barry, the term "efficiency" but mileage is about "fuel economy".Wikipedia is quick to point out that the fuel efficiency of petroleum engines has improved markedly in recent decades, this does not necessarily translate into fuel economy of cars. The same can be said about the performance of internal bandwidth ofthe backplane between controllers and faster HDD does not necessarily translate to external performance of the disk system as a whole. You correctly point this out in your blog about the DMX-4:
Complementing the 4Gb FC and FICON front-end support added to the DMX-3 at the end of 2006, the new 4Gb back-end allows the DMX-4 to support the latest in 4Gb FC disk drives.
This also explains why the IBM DS8000, with its clever "Adaptive Replacement Cache" algorithm, has such highSPC-1 benchmarks despite the fact that it still uses 2Gbps drives inside. Given that it doesn't matter between2Gbps and 4Gbps on the back-end, why would it matter which vendor came first, second or third, and why call it a "distant 3rd" for IBM? How soon would IBM need to announce similar back-end support for it to be a "close 3rd" in your mind?
I'll wrap up with you're excellent comment that Watts per GB is a typical "green" metric. I strongly support the whole"green initiative" and I used "Watts per GB" last month to explain about how tape is less energy-consumptive than paper.I see on your blog you have used it yourself here:
The DMX-3 requires less Watts/GB in an apples-to-apples comparison of capacity and ports against both the USP and the DS8000, using the same exact disk drives
It is not clear if "requires less" means "slightly less" or "substantially less" in this context, and have no facts from my own folks within IBM to confirm or deny it. Given that tape is orders of magnitude less energy-consumptive than anything EMC manufacturers today, the point is probably moot.
I find it refreshing, nonetheless, to have agreed-upon "energy consumption" metrics to make such apples-to-apples comparisons between products from different storage vendors. This is exactly what customers want to do with performance as well, without necessarily having to run their own benchmarks or work with specific storage vendors. Of course, Watts/GB consumption varies by workload, so to make such comparisons truly apples-to-apples, you would need to run the same workload against both systems. Why not use the SPC-1 or SPC-2 benchmarks to measure the Watts/GB consumption? That way, EMC can publish the DMX performance numbers at the same time as the energy consumption numbers, and then HDS can follow suit for its USP-V.
I'm on my way back to the USA soon, but wanted to post this now so I can relax on the plane.
technorati tags: IBM, EMC, Storage Anarchist, MPG, MPH, IOPS, NASCAR, Malaysia, Watts, GB, green, back-end, DMX-3, DMX-4, HDS, USP, USP-V, SPC, SPC-1, SPC-2, standardized, benchmarks, workload, DS8000, disk, storage, tape[Read More]
I would like to welcome IBMer Barry Whyte to the blogosphere!
From his bio:
Barry Whyte is a 'Master Inventor' working in the Systems & Technology Group based in IBM Hursley, UK. Barry primarly works on the IBM SAN Volume Controller virtualization appliance. Barry graduated from The University of Glasgow in 1996 with a B.Sc (Hons) in Computing Science. In his 10 years at IBM he has worked on the successful Serial Storage Architecture (SSA) range of products and the follow-on Fibre Channel products used in the IBM DS8000 series. Barry joined the SVC development team soon after its inception and has held many positions before taking on his current role as SVC performance architect. Outside of work, Barry enjoys playing golf and all things to do with Rotary Engines.
To avoid confusion in future posts, I will refer to Barry Whyte as BarryW, and fellow EMC blogger Barry Burke (aka the Storage Anarchist) as BarryB.
I'm in Chicago this week, but it is actually HOTTER here than in my home town of Tucson, Arizona.
Jon W Toigo over at Drunkendata has had a great set of posts on his skepticism of storage vendors touting their "green storage" solutions. My apologies for my"unnecessary" use of quotation marks.
The ones I liked specifically were:
The last of which refers to this ComputerWorld article "EPA: U.S. needs more power plants to support data centers", which claims "from a technology perspective, the systems most responsible for gobbling up power are the relatively low-cost x86 servers ..." The article is based onthe recent EPA report that was just released.
Last month, in my post How manys Watts per Terabyte, I mentioned:
Some people find it surprising that it is often more cost-effective, and power-efficient, to run workloads on mainframe logical partitions (LPARs) than a stack of x86 servers running VMware.
Perhaps they won't be surprised any more. Here is an article in eWeek that explains how IBM isreducing energy costs 80% by consolidating 3,900 rack-optimized servers to 33 IBM System z mainframe servers, running Linux, in its own data centers. Since 1997, IBM has consolidated its 155 strategic worldwide data center locations down to just seven.
I am very pleased that IBM has invested heavily into Linux, with support across servers, storage, software andservices. Linux is allowing IBM to deliver clever, innovative solutions that may not be possible with other operating systems. If you are in storage, you should consider becoming more knowledgeable in Linux.
The older systems won't just end up in a landfill somewhere. Instead, the details are spelled out inthe IBM Press Release:
As part of the effort to protect the environment, IBM Global Asset Recovery Services, the refurbishment and recycling unit of IBM, will process and properly dispose of the 3,900 reclaimed systems. Newer units will be refurbished and resold through IBM's sales force and partner network, while older systems will be harvested for parts or sold for scrap. Prior to disposition, the machines will be scrubbed of all sensitive data. Any unusable e-waste will be properly disposed following environmentally compliant processes perfected over 20 years of leading environmental skill and experience in the area of IT asset disposition.
Whereas other vendors might think that some operational improvements will be enough, such as switching to higher-capacity SATA drives, or virtualizing x86 servers, IBM recognizes that sometimes more fundamental changes are required to effect real changes and real results.
Last week, a writer for a magazine contacted us at IBM to confirm a quote that writing a Terabyte (TB) on disk saves 50,000 trees. I explained that this was cited from UC Berkeley's famousHow Much Information? 2003 study.
I thought of this today as I read Jefferson Graham's article "How many trees did your iPhone bill kill?" in the USA Today newspaper. Apparently, new Apple iPhone users were sent AT&T billing statements that detailed their every phone call, text message or internet access. Here's a video on YouTube from Justine Ezarik that shows the absurdity of a 300-page monthly phone bill:
To be fair, the USA Today article explains that AT&T also offers "summary billing" as well as "on-line billing", but apparently neither of these are the default choice. I can understand that phone companies send out bills on paper because not everyone who has a phone has internet access, but in the case of its iPhone customers, internet access is in the palm of your hands! Since all iPhone customers have internet access, and AT&T knows which customers are using an iPhone, it would make sense for either on-line billing or summary billing to be the default choice, and let only those that hate trees explicitly request the full billing option.
Sending a box of 300 pages of printed paper is expensive, both for the sender and the recipient. This informationcould have been shipped less expensively on computer media, a single floppy diskette or CDrom for example. Forthose who prefer getting this level of detail, a searchable digitized version might be more useful to the consumer.
Which brings me to the concept of Information Lifecycle Management (ILM). You can read my recent posts on ILM byclicking the Lifecycle tab on the right panel, or my now infamous post from last year about ILM for my iPod.
His recollection of the history and evolution of ILM fairly matches mine:
While the SNIA definition provides a vendor-independent platform to start the conversation, it can be intimidatingto some, and is difficult to memorize word for word.When I am briefing clients, especially high-level executives, they often ask for ILM to be explained in simpler terms. My simplified version is:
So ILM is not just a good idea to save a company money, it can keep them out of the court room, as well as help save the environment and not kill so many trees. Now that 100 percent of iPhone customers have internet access, and a goodnumber of non-iPhone customers have internet access at home, work, school or public library, it makes sense for companies to ask people to "opt-in" to getting their statements on paper, rather than forcing them to "opt-out".
technorati tags: IBM, Terabyte, TB, 50,000 trees, Jefferson Graham, USAtoday, Apple, iPhone, iPod, AT&T, Justine Ezarik, YouTube, Information, Lifecycle, Management, ILM, SNIA, EMC, Sun, StorageTek, HP, asset, laptops, expense, employees, privacy, exposure, liability, unethical tampering, unexpected loss, unauthorized access, opt-in, opt-out[Read More]
I am back at "the Office" for a single day today. This happens often enough I need a name for it.Air Force pilots that practice landing and take-offs call them "Touch and Go", but I think I needsomething better. If you can think of a better phrase, let me know.
This week, I was in Hartford, CT, Somers, NY and our Corporate Headquarters in Armonk, in a varietyof meetings, some with editors of magazines, others with IBMers I have only spoken to over the phone andfinally got a chance to meet face to face.
I got back to Tucson last night, had meetings this morning in Second Life, then presented "InformationLifecycle Management" in Spanish to a group of customers from Mexico, Chile, and Brazil. We have a great Tucson Executive Briefing Center, and plenty of foreign-language speakers to draw from our localemployees here at the lab site.
Sunday, I leave for Las Vegas for our upcoming IBM Storage and Storage Networking Symposium. We will cover the latest in our disk, tape, storage networking and related software.Do you have your tickets? If you plan to attend, and want to meet up with me, let me know.Read More]
I have arrived safely in Las Vegas for the IBM System Storage and Storage Networking Symposium. This eventis held once every year. The gold sponsors were: Brocade, Cisco, Finisar, Servergraph, and VMware. Our silversponsor was Qlogic.
Barry Rudolph was the keynote speaker with "Storage for the Green Data Center", similar to his presentationfor Storage Networking World in April, but with new and improved slides.
I myself had a busy day. Here's a quick recap:
The last session I attended was "Storage .. to Optimize your ECM depoloyments" by Jerry Bower, now working for IBM as part of our recent acquisition of the Filenet company. ECM stands for Enterprise Content Management, and IBM is the market leader in this space. Jerry gave a great overview of IBM Content Manager software suite, our newly acquired Filenet portfolio, and the storage supported.
After the sessions was a reception at the Solution Center with dozens of exhibitor booths. For example,Optica Technologies had their PRIZM productswhich are able to connect FICON servers to ESCON storage devices.
technorati tags: IBM, storage, networking, symposium, Brocade, Cisco, Finisar, Servergraph, VMware, Qlogic, Barry Rudolph, green, datacenter, strategy, ILM, ITIL, SNIA, SMI-S, offering, disk, tape, software, SAN Volume Controller, SVC, David Snyder, Mark Prybylski, Jerry Bower, Filenet, ECM, Optica, FICON, ESCON[Read More]
Registration is now open for our next "Meet the Storage Experts" event in Second Life. All IBMers, clients and IBM Business Partners are welcome to attend. We will focus this time on DS3000 and N series disk systems, tape systems,and IBM storage networking gear.
The IBM Storage and Storage Networking Symposium in Las Vegas continues ...
I can tell that many people are feeling like they are "drinking from a firehose".IBM's success in storage reaches out to so many different aspects of information management,a variety of industries, and disciplines as varied as regulatory compliance and medical imaging.
technorati tags: IBM, storage, symposium, NAS, Vmware, N series, Allison Pate, Ron Henkhaus, DR550, express, Business Continuity, iostat, AIX, SLA, TS1120, tape, drive, LTO, LTO-4, Tony Abete, encryption, key, management, drinking firehose[Read More]
The IBM Storage and Storage Networking Symposium continues ...
technorati tags: Phil Allison, Fidelity National, FIS, PAIO, IBM, DS8300, Global Mirror, Ciena, CN2000, Cisco, 9216i, SDH, SONET, Gigabit, Ethernet, GigE, Layer-2, Layer-3, Fibre Channel, network impairment, Dave Canan, bare metal restore, bare machine recovery, Tivoli Storage Manager, TSM, ASR, Ghost, Cristie, CBMR, Linux, Windows PE, Bart PE, Bill+Giles, hospital, PACS, cardiology, radiology, storage, utilization, BOF, CKD, ESCON, FICON, FCP, SCSI, iSCSI, z/OS, z/VM[Read More]
In his blog Rough Type, Nick Carr asks Where is my CloudBook?and points to John Markoff's 2-part series in the New York Times on computing in the clouds.(Read it here: Part 1, Part 2)
At first, I thought he meant computing while in an airplane, but instead, he is talking about computing on a laptop or other hand-held device that does not have an internal disk drive, no installedoperating system, no internal data storage. Instead, the idea is that you boot from a CD, accessyour data, and even some of your programs, over the internet. John used an Ubuntu Linux LiveCD in his example.
This week, I am in Sao Paulo, Brazil, and was "in the clouds" for over 10 hours flying from Dallas to here.The one time I am guaranteed "off-line" from the internet is on the plane, and I spend enough time on planesthat I am able to get work done despite being "disconnected".
The same reasons people want to get out of having a disk drive on their laptop, are the reasons data centersare getting out of internal disk on their servers.
Booting from CD is especially clever. No more worrying about fixing your Windows registry, viruses,corrupted operating system files, or the cruft that accumulates on your C: drive that slowsyou down. The CD is the sameevery time, so it is like running your system with a freshly installed operating system every day.
The need for central repositories of data harkens back to the years of the IBM mainframe. Of course, whatmade sense back then continues to make sense now. The old 3270 terminals stored no data, and instead merelyprovided keyboard input and display text screen output to the vast amount of data stored on the central system.Today, the inputs are different, using your finger or mouse instead to point to what you want, sliding itacross to make things happen, and the output may now include photos, audio and video, but the concept isstill the same.
I carry my Ubuntu Linux LiveCD with me on every business trip. Combined with externally rewriteable media,such as a USB key, you can get work done even when you are in an airplane, and upload it whenyou are back on the net.
The proof-of-concept that IBM Haifa research center developed back in 1998 became what we now call the iSCSI protocol.The book iSCSI: The Universal Storage Connection introduces the history as follows:
In the fall of 1999 IBM and Cisco met to discuss the possibility of combining their SCSI-over-TCP/IP efforts. After Cisco saw IBM's demonstration of SCSI over TCP/IP, the two companies agreed to develop a proposal that would be taken to the IETF for standardization.
There are three ways to introduce iSCSI into your data center:
IBM has been delivering the first method with its successful IBM System Storage N series gateway products, buttoday we have announced additional support for the second and third methods.Here's a quick recap.
With support for Boot-over-iSCSI, diskless rack-optimized and blade servers can boot Windows or Linux over Ethernet,eliminating the management hassles with internal disk.
All of this is part of IBM's overall push into the Small and Medium size Business marketplace, making it easier to shop for and buy from IBM and its many IBM Business Partners, easier to deploy and install storage, and easier tomanage the storage once you have it.
When new technologies are introduced to the marketplace, it is normal for customers to be skeptical.
My sister is a mechanical engineer, so when she needs to configure a part or component, she candesign it on the computer, and then use a "Rapid Prototyping Machine"that acts like a 3D printer, to generate a plastic part that matches the specifications. Some machinesdo this by taking a hunk of plastic and cutting it down to the appropriate shape, and others use glue andpowder to assemble the piece.
But not everything is that simple. Harry Beckwith deals with the issue of selling services and software featuresin his book "Selling the Invisible". How do you sell a service before it is performed? How do you sell a softwarefeature based on new technology that the customer is not familiar with?
Our good friends over at NetApp, our technology partners for the IBM System Storage N series, developed a"storage savings estimator" tool that can provide good insight into the benefits of Advanced Single InstanceStorage (A-SIS) deduplication feature.
I decided to run the tool to analyze my own IBM Thinkpad C: drive (Windows operating system and programs) and D: drive ("My Documents" folder containing all my data files) to see how much storage savings thetool would estimate. Here are my results:
WINXP-C-07G (C: drive)Total Number of Directories: 1272Total Number of Files: 56265Total Number of Symbolic Links: 0Total Number of Hard Links: 41996Total Number of 4k Blocks: 2395884Total Number of 512b Blocks: 18944730Total Number of Blocks: 2395884Total Number of Hole Blocks: 290258Total Number of Unique Blocks: 1611792Percentage of Space Savings: 20.61Scan Start Time: Wed Sep 5 14:37:06 2007Scan End Time: Wed Sep 5 14:53:51 2007WINXP-D-07H (D: drive)Total Number of Directories: 507Total Number of Files: 7242Total Number of Symbolic Links: 0Total Number of Hard Links: 11744Total Number of 4k Blocks: 3954712Total Number of 512b Blocks: 31610595Total Number of Blocks: 3954712Total Number of Hole Blocks: 3204Total Number of Unique Blocks: 3524605Percentage of Space Savings: 10.79Scan Start Time: Wed Sep 5 14:21:16 2007Scan End Time: Wed Sep 5 14:34:30 2007
I am impressed with the results, and have a better understanding of the way A-SIS works. A-SIS looks at every4kB block of data, and creates a "fingerprint", a type of hash code of the contents. If two blocks have different "fingerprints", then the contents are known to be different. If two blocks have the same fingerprint, it is mathematically possible for them to be unique in content, so A-SIS schedules a byte-for-byte comparison to be sure they are indeed the same. This might happen hours after the block is initially written to disk, but is a much safer implementation, and does not slow down the applications writing data.
(In an effort to provide support "real time" as data was being written, earlier versions of deduplication
The estimator tool runs on any x86-based Laptop, personal computer or server, and can scan direct-attached, SAN-attached, or NAS-attached file systems. If you are a customer shopping around for deduplication, ask your IBM pre-sales technical support, storage sales rep, or IBM Business Partner to analyze your data. Tools like this can help make a simple cost-benefit analysis: the cost of licensing the A-SIS software feature versus the amount of storage savings.
technorati tags: IBM, Rapid prototyping, 3D printer, Harry Beckwith, Selling the Invisible, IBM, NetApp, Advanced Single Instance Storage, A-SIS, deduplication, fingerprint, hash code, EMC, flaw, MD5, Centera
The Storage Architect writes in his post:
Array-based replication does have drawbacks; all externalised storage becomes dependent on the virtualising array. This makes replacement potentially complex. To date, HDS have not provided tools to seamlessly migrate away from one USP to another (as far as I am aware). In addition, there's the problem of "all your eggs in one basket"; any issue with the array (e.g. physical intervention like fire, loss of power, microcode bug etc) could result in loss of access to all of your data. Consider the upgrade scenario of moving to a higher level of code; if all data was virtualised through one array, you would want to be darn sure that both the upgrade process and the new code are going to work seamlessly...
I would argue that the IBM System Storage SAN Volume Controller (SVC) is more like the HDS USP, and less like the Invista. Both SVC and USP provide a common look and feel to the application server, both provide additional cache to external disk, both are able to provide a consistent set of copy services.
IBM designed the SVC so that upgrades can occur non-disruptively. You can replace the hardware nodes, one node at a time, while the SVC system is up and running, without disruption to reading and writing data on virtual disk. You can upgrade the software, one node at a time, while the SVC system is up and running, without disruption to reading and writing data on virtual disk. You can upgrade the firmware on the managed disk arrays behind the SVC, again, without disruption to reading and writing data on virtual disk.
More importantly, SVC has the ultimate "un-do" feature. It is called "image mode". If for any reason you want to take a virtual disk out of SVC management, you migrate over to an "image mode" LUN, and then disconnect it from SVC. The "image mode" LUN can then be used directly, with all the file system data in tact.
I define "virtualization" as technology that makes one set of resources look and feel like a different set of resources with more desirable characteristics. For SVC, the more desirable characteristics include choice of multi-pathing driver, consistent copy services, improved performance, etc. For EMC Invista, the question is "more desirable for whom?" EMC Invista seems more designed to meet EMC's needs, not its customers. EMC profits greatly from its EMC PowerPath multi-pathing driver, and from its SRDF copy services, so it appears to have designed a virtualization offering that:
A post from Dan over at Architectures of Control explains the anti-social nature of public benches. City planners, in an effort to discourage homeless people from sleeping on benches in parks or sidewalks, design benches that are so uncomfortableto use, that nobody uses them. These included benches made of metal that are too hot or too cold during certainmonths, benches slanted at an angle that dump you on the ground if you lay down, or benches that have dividers sothat you must be in an upright seated position to use.
This is not a disparagement of split-path switch-based designs. Rather, EMC's specific implementation appears to be designed for it to continuevendor lock-in for its multi-pathing driver, continuevendor lock-in for its copy services when used with EMC disk, and only provide slightly improved data migration capability for heterogeneous storage environments. Other switch-based solutions, such as those from Incipient or StoreAge, had different goals in mind.
Sadly, my IBM colleague BarryW and I have probably spent more words discussing Invista than all eleven EMC bloggers combined this year. While everyone in the industry is impressed how often EMC can sell "me, too" products with an incredibly large marketing budget, EMC appears not to have set aside funds for the Invista.
If a customer could design the ideal "storage virtualization" solution that would provide them the characteristics they desire the most from storage resources, it would not be anything like an Invista. While there are pros and cons between IBM's SVC and HDS's TagmaStore offerings, the reason both IBM and HDS are the market leaders in storage virtualization is because both companies are trying to provide value to the customer, just in different ways, and with different implementations.
This Doonesbury cartoonabout Second Life reminded me about our September 20 event.
Registration for the "Meet the Storage Experts" event in Second Life will close this week fornext week's September 20 event. All IBMers, clients and IBM Business Partners are welcome to attend. We will focus this time on DS3000 and N series disk systems, tape systems,and IBM storage networking gear.
If you miss this one, we plan to have another one in November!Read More]
Often, when looking at disk storage it is easy to focus on comparisons to other disk storage, but disruptive technologies cross boundaries. Already we have seen Flash Memory drives on the IBM BladeCenter, replacing traditional disk drives internal to each blade server. They are smaller than regular disk drives, but big enough to hold the operating system to boot from.
The New York Times has an article by John Markoff, Redefining the Architecture of Memory that talks about IBM's research on "Racetrack Memory".The article is a good read, but here are some interesting excerpts:
Now, if an idea that Stuart S. P. Parkin is kicking around in an I.B.M. lab here is on the money, electronic devices could hold 10 to 100 times the data in the same amount of space.
This technology has the potential to break some of the physical limitations that are currently worrying disk drive designers. I look forward to see how this plays out.Read More]
The smart people at the University of Pittsburgh manage five campuses and over 33,000 students, andneeded to create an enterprise storage solution that would give it three key benefits. Of course, they turnedto IBM, the number one overall storage hardware vendor, to deliver.
Here is what Jinx Walton, Director of Computing Services and Systems Development at the University of Pittsburgh, had to say about it...
"The University of Pittsburgh supports large enterprise systems, and the number and complexity of new systems continue to grow. To effectively manage these systems it was necessary to identify an enterprise storage solution that would leverage our existing investments in storage, make allocation of storage flexible and responsive to project needs, provide centralized management, and offer the reliability and stability we require. The integrated IBM storage solution met these requirements"
You can read the details in the official IBM press release.Read More]
A few weeks ago, my Tivo(R) digital video recorder (DVR) died. All of my digital clocks in my house were flashing 12:00 so I suspect it wasa power strike while I was at the office. The only other item to die was the surge protector,and so it did what it was supposed to do, give up its own life to protect the rest of myequipment. Although somehow, it did not protect my Tivo.
I opened a problem ticket with Sony, and they sent me instructions on how to send itover to another state to get it repaired.Amusingly, the instructions included "Please make a backup of the drive contents beforesending the unit in for repair." Excuse me? How am I supposed to do that, exactly?
My model has only a single 80GB drive, and so my friend and I removed the drive and attachedit to one of our other systems to see if anything was salvageable. It failed every diagnostictest. There was just not enough to read to be usable elsewhere.
This is typical of many home systems. They are not designed for robust usage, high availability, nor any form of backup/recovery process. Some of the newer models havetwo drives in a RAID-1 mode configuration, but most have many single points of failure.
And certainly, it is not mission critical data. Life goes on without the last few episodesof Jack Bauer on "24", or the various Food Network shows that I recorded for items I planto bake some day. For the past few weeks, I have spent more time listening to the radioand reading books. Somehow, even though my television runs fine without my Tivo, watchingTV in "real time" just isn't the same.
I suspect that if you gave someone a method to do the backup, most would not bother to useit. People are now relying more and more heavily on their home-basedinformation storage systems, digital music, video and cherished photographs. Perhaps experiencing a "loss" will help them appreciate backup/recovery systems so much more than they do today.
Forrester Research has a paper that discusses how Storage Providers Are Divided Into Generalists And Specialists. The studyfocuses on the buying behaviour of enterprises in North America. Here is an excerpt of their executive summary:
To get beyond the simple statistics of vendor popularity, we looked at the number and combinations of vendors with which enterprises work. Many were customers of one or two storage providers, but the rest were customers of up to six storage providers. More than one-third were customers of systems vendors only, bypassing storage specialists.
Comparisons between solutions vendors and storage component vendors are not new. One could argue that this can be compared to supermarkets and specialty shops.
Of course, nothing is starkly black and white, and comparisons like this are just to help provide context and perspective,but if you are looking to have a complete IT solutionthat works, from software and servers to storage and financing, come to the vendor you can trust, IBM.Read More]
Well, we had another successful event in Second Life today.
Unlike our April 26 launch of our System Storage products for IBM Business Partners only, this time we decided this time to make it as a "Meet the Storage Experts" Q&A Panel format, and open up registration to everyone. Thesubject matter experts sat at the front of the room on four stools. We had six rows of chairs arrangedsemi-circularly.
Shown above, from left to right, are the avatars of our four experts:
While Eric was a veteran Second Lifer, having presented at our April event, the other three were trainedon how to raise their hand, speak into the microphone, sit on the stool, and so on. I want to thank allof our experts for putting in this effort!
The event was produced by Katrina H Smith. She did a great job, and made sure we were on top ofall the issues and tasks required to get the job done. Running a Second Life event is every bit ashard as running a real face-to-face event. We had several meetings to discuss venue details, placementof chairs, placement of product demos, audio/video recording, wall decorations, tee-shirt and coffee mug design, logistics, and so on.
I acted as moderator/emcee for the event. That is my back in the picture above. The process wassimple, modeled after the "Birds of a Feather" sessions at events like SHARE and the IBMStorage and Storage Networking Symposium. We threw out a list of topics the experts would cover,and people in the audience would "raise their left hand". I, as the moderator, would then walkover to each person, and hold out the microphone for them to ask the question. I would then repeat the question and ask the appropriate expert to provide an answer. We defined gestures onhow to "raise hand" and "put hand down" that we gave to each registered participant.
We had four dedicated "camera-avatars" in world to capture both video and screenshots.Our video editors are now working to edit "highlight videos" that we can use at future events, for training materials, and for our internal "BlueTube" online video system.
The room was filled with examples of each of our products, made into 3D objects that were dimensionallycorrect, and "textured" with photographs of the actual products. If you click on an object, you get a "notecard" that provided more information. Special thanks to Scott Bissmeyer for making all of theseobjects for us.
We made posters of each expert and placed them in all four corners of the room. On the bottom of each coffee mug was a picture of each of the experts, and if you walked under each of the posters, you were"dispensed" a coffee mug matching the expert shown in the poster.Participants could "Collect all Four!" When you bring the coffee mug up to takea sip, the picture on the bottom of the mug is exposed for all to see.And as a final give-away to the audience, we made a variety of event tee-shirts and polo-shirts.
At the end of the session, we asked everyone to click on the "Survey" kiosk near the exit door. We askedsix simple questions using SurveyMonkey.com that took only a fewminutes to process. We found asking questions immediately at the end of the event was the best way tocapture this feedback.
From a "Green" perspective, we had people registered from the following countries: US, India, Mexico,Australia, United Kingdom, Brazil, Germany, Argentina, Chile, China, Canada, and Venezuela. Second Lifeallows all these people who probably could not travel, or could not afford the time and expense to travel,to participate in a simulated face-to-face meeting without energy consumption of traditional travel methods.
More importantly, we got several leads for business. People often ask "Yes, but is there any businessassociated with this?" This time, there was, based on the answers to the questions, several avatars asked for a real sales call to follow-up on the products and offerings they were discussed.
With such a great success, we have already scheduled our next Second Life event, November 8. Mark your calendars! I'll postmore details on the registration process of the November event when available.
technorati tags: IBM, secondlife, meet, the, storage, experts, Steve Grillo, Harold Pike, Eric Buckley, Pete Danforth, Katrina Smith, Scott Bissmeyer, US, India, Mexico, Australia, UK, Brazil, Germany, Argentina, Chile, China, Canada, Venezuela, Green, business[Read More]
I welcome HDS into the "Super High-End" club. Those who follow my blog might remember thatI suggested that analysts like IDC that use "Entry Level", "Midrange" and "Enterprise" as categoriesmay need a New Category: Super High End.
I was not surprised to see EMC, who now drops further down in perception, dispute HDS's recent SPC-1 benchmarks.Fellow blogger EMC's BarryB posted on his Storage Anarchist blog [IBM vs. Hitachi] thatpoints out that IBM's SAN Volume Controller (SVC) is still much faster, and less expensive, than USP-V.
So, just in case you haven't seen all the press releases, here is a quick recap on the results:IBM SVC 4.2 is still in first place, then HDS USP-V, then IBM System Storage DS8300. Just for comparison, I includeour IBM System Storage DS4800 midrange disk results, so you can appreciate the difference between midrange and high-end.There are other products from other vendors, I just point out a few from IBM and HDS here in this graph.
******************************************************************** 272,505 IOPS - IBM SVC 4.2
HDS tried to come up with a phrase "Enterprise Storage System" for comparison that would leave the SVC 4.2 out.Given that the SVC has five nines (99.999%) availability, has non-disruptive upgrade and firmware update capability, has more than two processors typical of midrange products, and can connect to mainframes via z/VM, z/VSE andLinux on System z operating systems, there is no reason to pretend SVC isn't Enterprise-class.
The irony now is that EMC now looks very lonely being one of the last remaining major storage vendors not to participate in standardized benchmarks that help customers make purchase decisions, as mentioned both by IBM's BarryW: I guess that only leaves EMC, as well as HDS's Claus Mikkelsen: Olympics of Storage.
Earlier this year, EMC's Chuck Hollis opined[Storage Scorecard]that the EMC DMX and HDS TagmaStore USP were high-endboxes, which I would speculate both of these would fall somewhere between DS4800 and DS8300 on the graph above.If that is the case, it is impressive that HDS was able to re-engineer their USP-V to be 2-3x faster thanits predecessor, the USP.
Not all workloads are the same, and your mileage may vary. While I can't speak to HDS, the folks over atEMC have assured me, in writingcomments on this blog, that there is nothing preventing their customers from publishingtheir own performance comparisons between EMC and non-EMC equipment. I would encourage every customer to do this, between IBM and HDS, HDS and EMC, and between IBM and EMC, to help shed even more light on this area.In fact, you can even run your own SPC benchmarks to see how your own environment compares to the ones published.
Of course, performance is just one attribute on which to choose a storage vendor, and to choose specific products,models or features. For more information about Storage Performance Council and the SPC-1 and SPC-2 benchmarks,see my week-long series on SPC benchmarks, which are listed in reverse chronological order.
Go to the official Storage Performance Council website to read the details of the SPC-1 results.
technorati tags: IBM, Super, High-End, Entry-Level, Midrange, IDC, Enterprise, HDS, USP-V, USP, EMC, SPC, SPC-1, SAN Volume Controller, SVC, DS8300, DS4800, mainframe, z/VM, z/VSE, Linux, System z, BarryB, BarryW, Chuck Hollis, SPC-2, Storage Performance Council[Read More]
As BarryW points out, IBM System Storage SAN Volume Controller (SVC) is now[fully certified with VMWare ESX 3.0.2]. Here's the [official IBM press release]. This is based onthe [Storage Virtualization Certification Program] announced by VMware last week.
This is great news for everyone. I have said before that VMware is perhaps the best product EMC offers, and some EMC bloggers have returned the favor saying that SVC might just be the best disk system that IBM offers. While IBM and EMCare heavily competitive in other aspects of the IT storage industry, when it comes to delivering what is right for the customer, we can set aside those differences. IBM is the number one reseller of VMware, and it is a great pairing with SAN Volume Controller.
Of course, it is not a free-for-all. VMware has a few restrictions at this time:
Of course, most of these issues can probably be addressed with additional testing, or minor software changes, and IBM will work with VMware to prioritize what added testing or software changes are needed to expand this support.Read More]