Tony Pearson is a Master Inventor and Senior IT Architect for the IBM Storage product line at the
IBM Executive Briefing Center in Tucson Arizona, and featured contributor
to IBM's developerWorks. In 2016, Tony celebrates his 30th year anniversary with IBM Storage. He is
author of the Inside System Storage series of books. This blog is for the open exchange of ideas relating to storage and storage networking hardware, software and services.
(Short URL for this blog: ibm.co/Pearson )
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I saw this as an opportunity to promote the new IBM Tivoli Storage Manager v6.1 which offers a variety of new scalability features, and continues to provide excellent economies of scale for large deployments, in my post [IBM has scalable backup solutions].
"So does TSM scale? Sure! Just add more servers. But this is not an economy of scale. Nothing gets less expensive as the capacity grows. You get a more or less linear growth of costs that is directly correlated to the growth of primary storage capacity. (Technically, it costs will jump at regular and predictable intervals, by regular and predictable and equal amounts, as you add TSM servers to the infrastructure--but on average it is a direct linear growth. Assuming you are right sized right now, if you were to double your primary storage capacity, you would double the size of the TSM infrastructure, and double your associated costs.)"
I talked about inaccurate vendor FUD in my post [The murals in restaurants], and recently, I saw StorageBod's piece, [FUDdy Waters]. So what would "economies of scale" look like? Using Scott's own words:
Without Economies of Scale
"If it costs you $5 to backup a given amount of data, it probably costs you $50 to back up 10 times that amount of data, and $500 to back up 100 times that amount of data."
With Economies of Scalee
"If anybody can figure out how to get costs down to $40 for 10 times the amount of data, and $300 for 100 times the amount of data, they will have an irrefutable advantage over anybody that has not been able to leverage economies of scale."
So, let's do some simple examples. I'll focus on a backup solution just for employee workstations, each employee has 100GB of personal data to backup on their laptop or PC. We'll look at a one-person company, a ten-person company, and a hundred-person company.
Case 1: The one-person company
Here the sole owner needs a backup solution. Here are all the steps she might perform:
Spend hours of time evaluating different backup products available, and make sure her operating system, file system and applications are supported
Spend hours shopping for external media, this could be an external USB disk drive, optical DVD drive, or tape drive, and confirm it is supported by the selected backup software.
Purchase the backup software, external drive, and if optical or tape, blank media cartridges.
Spend time learning the product, purchase "Backup for Dummies" or similar book, and/or taking a training class.
Install and configure the software
Operate the software, or set it up to run automatically, and take the media offsite at the end of the day, and back each morning
Case 2: The ten-person company
I guess if each of the ten employees went off and performed all of the same steps as above, there would be no economies of scale.
Fortunately, co-workers are amazingly efficient in avoiding unnecessary work.
Rather than have all ten people evaluate backup solutions, have one person do it. If everyone runs the same or similar operating system, file systems and applications, this can be done about the same as the one-person case.
Ditto on the storage media. Why should 10 people go off and evaluate their own storage media. One person can do it for all ten people in about the same time as it takes for one person.
Purchasing the software and hardware. Ok, here is where some costs may be linear, depending on your choices. Some software vendors give bulk discounts, so purchasing 10 seats of the same software could be less than 10 times the cost of one license. As for storage hardware, it might be possible to share drives and even media. Perhaps one or two storage systems can be shared by the entire team.
For a lot of backup software, most of the work is in the initial set up, then it runs automatically afterwards. That is the case for TSM. You create a "dsm.opt" file, and it can list all of the include/exclude files and other rules and policies. Once the first person sets this up, they share it with their co-workers.
Hopefully, if storage hardware was consolidated, such that you have fewer drives than people, you can probably have fewer people responsible for operations. For example, let's have the first five employees sharing one drive managed by Joe, and the second five employees sharing a second drive managed by Sally. Only two people need to spend time taking media offsite, bringing it back and so on.
Case 3: The hundred-person company
Again, it is possible that a hundred-person company consists of 10 departments of 10 people each, and they all follow the above approach independently, resulting in no economies of scale. But again, that is not likely.
Here one or a few people can invest time to evaluate backup solutions. Certainly far less than 100 times the effort for a one-person company.
Same with storage media. With 100 employees, you can now invest in a tape library with robotic automation.
Purchase of software and hardware. Again, discounts will probably apply for large deployments. Purchasing 1 tape library for all one hundred people is less than 10 times the cost and effort of 10 departments all making independent purchases.
With a hundred employees, you may have some differences in operating system, file systems and applications. Still, this might mean two to five versions of dsm.opt, and not 10 or 100 independent configurations.
Operations is where the big savings happen. TSM has "progressive incremental backup" so it only backs up changed data. Other backup schemes involve taking period full backups which tie up the network and consume a lot of back end resources. In head-to-head comparisons between IBM Tivoli Storage Manager and Symantec's NetBackup, IBM TSM was shown to use significantly less network LAN bandwidth, less disk storage capacity, and fewer tape cartridges than NetBackup.
The savings are even greater with data deduplication. Either using hardware, like IBM TS76750 ProtecTIER data deduplication solution, or software like the data deduplication capability built-in with IBM TSM v6.1, you can take advantage of the fact that 100 employees might have a lot of common data between them.
So, I have demonstrated how savings through economies of scale are achieved using IBM Tivoli Storage Manager. Adding one more person in each case is cheaper than the first person. The situation is not linear as Scott suggests. But what about larger deployments? IBM TS3500 Tape Library can hold one PB of data in only 10 square feet of data center floorspace. The IBM TS7650G gateway can manage up to 1 PB of disk, holding as much as 25 PB of backup copies. IT Analysts Tony Palmer, Brian Garrett and Lauren Whitehouse from Enterprise Strategy Group tried IBM TSM v6.1 out for themselves and wrote up a ["Lab Validation"] report. Here is an excerpt:
"Backup/recovery software that embeds data reduction technology can address all three of these factors handily. IBM TSM 6.1 now has native deduplication capabilities built into its Extended Edition (EE) as a no-cost option. After data is written to the primary disk pool, a deduplication operation can be scheduled to eliminate redundancy at the sub-file level. Data deduplication, as its name implies, identifies and eliminates redundant data.
TSM 6.1 also includes features that optimize TSM scalability and manageability to meet increasingly demanding service levels resulting from relentless data growth. The move from a proprietary back-end database to IBM DB2 improves scalability, availability, and performance without adding complexity; the DB2 database is automatically maintained and managed by TSM. IBM upgraded the monitoring and reporting capabilities to near real-time and completely redesigned the dashboard that provides visibility into the system. TSM and TSM EE include these enhanced monitoring and reporting capabilities at no cost."
The majority of Fortune 1000 customers use IBM Tivoli Storage Manager, and it is the backup software that IBM uses itself in its own huge data centers, including the cloud computing facilities. In combination with IBM Tivoli FastBack for remote office/branch office (ROBO) situations, and complemented with point-in-time and disk mirroring hardware capabilities such as IBM FlashCopy, Metro Mirror, and Global Mirror, IBM Tivoli Storage Manager can be an effective, scalable part of a complete Unified Recovery Management solution.
Now that the US Recession has been declared over, companies are looking to invest in IT again. To help you plan your upcoming investments, here are some upcoming events in April.
SNW Spring 2010, April 12-15
IBM is a Platinum Plus sponsor at this [Storage Networking World event], to be held April 12-15 at the Rosen Shingle Creek Resort in Orlando, Florida. If you are planning to go, here's what you can go look for:
IBM booth at the Solution Center featuring the DS8700 and XIV disk systems, SONAS and the Smart Business Storage Cloud (SBSC), and various Tivoli storage software
IBM kiosk at the Platinum Galleria focusing on storage solutions for SAP and Microsoft environments
IBM Senior Engineer Mark Fleming presenting "Understanding High Availability in the SAN"
IBM sponsored "Expo Lunch" on Tuesday, April 13, featuring Neville Yates, CTO of IBM ProtecTIER, presenting "Data Deduplication -- It's not Magic - It's Math!"
IBM CTO Vincent Hsu presenting "Intelligent Storage: High Performance and Hot Spot Elimination"
IBM Senior Technical Staff Member (STSM) Gordon Arnold presenting "Cloud Storage Security"
One-on-One meetings with IBM executives
I have personally worked with Mark, Neville, Vincent and Gordon, so I am sure they will do a great job in their presentations. Sadly, I won't be there myself, but fellow blogger [Rich Swain from IBM] will be at the event to blog about all the actviities there.
Jim Stallings - General Manager, Global Markets, IBM Systems and Technology Group
Scott Handy - Vice President, WW Marketing, Power Systems, IBM Systems and Technology Group
Dan Galvan - Vice President, Marketing & Strategy, Storage and Networking Systems, IBM Systems and Technology Group
Inna Kuznetsova - Vice President, Marketing and Sales Enablement, Systems Software, IBM Systems and Technology Group
Jeanine Cotter - Vice President, Systems Services, IBM Global Technology Services
The webinar will include client testimonials from various companies as well.
Dynamic Infrastructure Executive Summit, April 27-29
I will be there, at this this 2-and-a-half-day [Executive Summit] in Scottsdale, Arizona, to talk to company executives. Discover how IBM can help you manage your ever-increasing amount of information with an end-to-end, innovative approach to building a dynamic infrastructure. You will learn all of our innovative solutions and find out how you can effectively transform your enterprise for a smarter planet.
My colleagues, Harley Puckett (left) and Jack Arnold (right) were highlighted in today's Arizona Daily Star, our local newspaper, as part of an article on IBM's success and leadership in the IT storage industry. At 1400 employees here in Tucson, IBM is Southern Arizona's 36th largest employer.
Highlighted in the article:
DS8700 with the new Easy Tier feature
TS7650 ProtecTIER virtual tape library with data deduplication capability
LTO-5 tape and the new Long Term File System (LTFS)
XIV with the new 2TB drive, for a maximum per-rack usable capacity of 161 TB.
Continuing this week's coverage of IBM's 3Q announcements, today it's all about storage for our mainframe clients.
IBM System Storage DS8700
IBM is the leader in high-end disk attached to mainframes, with the IBM DS8700 being our latest model in a long series of successful products in this space. Here are some key features:
Full Disk Encryption (FDE), which I mentioned in my post [Different Meanings of the word "Protect"]. FDE are special 15K RPM Fibre Channel drives that include their own encryption chip, so that IBM DS8700 can encrypt the data at rest without impacting performance of reads or writes. The encryption keys are managed by IBM Tivoli Key Lifecycle Manager (TKLM).
Easy Tier, which I covered in my post [DS8700 Easy Tier Sub Lun Automatic Migration] which offers what EMC promised but has yet to deliver, the ability to have CKD volumes and FBA LUNs to straddle the fence between Solid State Drives (SSD) and spinning disk. For example, a 54GB CKD volume could have 4GB on SSD and the remaining 50GB on spinning drives. The hottest extents are moved automatically to SSD, and the coldest moved down to spinning disk. To learn more about Easy Tier, watch my [7-minute video] on IBM [Virtual Briefing Center].
z/OS Distributed Data Backup (zDDB), announced this week, provides the ability for a program running on z/OS to backup data written by distributed operating systems like Windows or UNIX stored in FBA format. In the past, to backup FBA LUNs involved a program like IBM Tivoli Storage Manager client to read the data natively, send it over Ethernet LAN to a TSM Server, which could run on the mainframe and use mainframe resources. This feature eliminates the Ethernet traffic by allowing a z/OS program to read the FBA blocks through standard FICON channels, which can then be written to z/OS disk or tape resources. Here is the [Announcement Letter] for more details.
One program that takes advantage of this new zDDB feature already is Innovation's [FDRSOS], which I pronounce "fudder sauce". If you are an existing FDRSOS customer, now is a good time to get rid of any EMC or HDS disk and replace with the new IBM DS8700 system.
IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z
When it comes to virtual tape libraries that attach to mainframes, the two main players are IBM TS7700 series and Oracle StorageTek Virtual Storage Manager (VSM). However, mainframe clients with StorageTek equipment are growing frustrated over Oracle's lack of commitment for mainframe-attachable storage. To make matters worse, Oracle recently missed a key delivery date for their latest enterprise tape drive.
What's new this week is that IBM now supports native IP-based asynchronous replication of virtual tapes at distance, from one TS7680 to another TS7680. This replaces the method of replication using the back end disk features. The problem with using disk replication is that all the virtual tapes will be copied over. Instead, the ProtecTIER administrator can decide which subset of virtual tapes should be replicated to the remote site, and that can reduce both storage requirements as well as bandwidth costs. See the [Announcement Letter] for more details.
Wrapping up my week's theme of storage optimization, I thought I would help clarify the confusion between data reduction and storage efficiency. I have seen many articles and blog posts that either use these two terms interchangeably, as if they were synonyms for each other, or as if one is merely a subset of the other.
Data Reduction is LOSSY
By "Lossy", I mean that reducing data is an irreversible process. Details are lost, but insight is gained. In his paper, [Data Reduction Techniques", Rajana Agarwal defines this simply:
"Data reduction techniques are applied where the goal is to aggregate or amalgamate the information contained in large data sets into manageable (smaller) information nuggets."
Data reduction has been around since the 18th century.
Take for example this histogram from [SearchSoftwareQuality.com]. We have reduced ninety individual student scores, and reduced them down to just five numbers, the counts in each range. This can provide for easier comprehension and comparison with other distributions.
The process is lossy. I cannot determine or re-create an individual student's score from these five histogram values.
This next example, complements of [Michael Hardy], represents another form of data reduction known as ["linear regression analysis"]. The idea is to take a large set of data points between two variables, the x axis along the horizontal and the y axis along the vertical, and find the best line that fits. Thus the data is reduced from many points to just two, slope(a) and intercept(b), resulting in an equation of y=ax+b.
The process is lossy. I cannot determine or re-create any original data point from this slope and intercept equation.
In this last example, from [Yahoo Finance], reduces millions of stock trades to a single point per day, typically closing price, to show the overall growth trend over the course of the past year.
The process is lossy. Even if I knew the low, high and closing price of a particular stock on a particular day, I would not be able to determine or re-create the actual price paid for individual trades that occurred.
Storage Efficiency is LOSSLESS
By contrast, there are many IT methods that can be used to store data in ways that are more efficient, without losing any of the fine detail. Here are some examples:
Thin Provisioning: Instead of storing 30GB of data on 100GB of disk capacity, you store it on 30GB of capacity. All of the data is still there, just none of the wasteful empty space.
Space-efficient Copy: Instead of copying every block of data from source to destination, you copy over only those blocks that have changed since the copy began. The blocks not copied are still available on the source volume, so there is no need to duplicate this data.
Archiving and Space Management: Data can be moved out of production databases and stored elsewhere on disk or tape. Enough XML metadata is carried along so that there is no loss in the fine detail of what each row and column represent.
Data Deduplication: The idea is simple. Find large chunks of data that contain the same exact information as an existing chunk already stored, and merely set a pointer to avoid storing the duplicate copy. This can be done in-line as data is written, or as a post-process task when things are otherwise slow and idle.
When data deduplication first came out, some lawyers were concerned that this was a "lossy" approach, that somehow documents were coming back without some of their original contents. How else can you explain storing 25PB of data on only 1PB of disk?
(In some countries, companies must retain data in their original file formats, as there is concern that converting business documents to PDF or HTML would lose some critical "metadata" information such as modificatoin dates, authorship information, underlying formulae, and so on.)
Well, the concern applies only to those data deduplication methods that calculate a hash code or fingerprint, such as EMC Centera or EMC Data Domain. If the hash code of new incoming data matches the hash code of existing data, then the new data is discarded and assumed to be identical. This is rare, and I have only read of a few occurrences of unique data being discarded in the past five years. To ensure full integrity, IBM ProtecTIER data deduplication solution and IBM N series disk systems chose instead to do full byte-for-byte comparisons.
Compression: There are both lossy and lossless compression techniques. The lossless Lempel-Ziv algorithm is the basis for LTO-DC algorithm used in IBM's Linear Tape Open [LTO] tape drives, the Streaming Lossless Data Compression (SLDC) algorithm used in IBM's [Enterprise-class TS1130] tape drives, and the Adaptive Lossless Data Compression (ALDC) used by the IBM Information Archive for its disk pool collections.
Last month, IBM announced that it was [acquiring Storwize. It's Random Access Compression Engine (RACE) is also a lossless compression algorithm based on Lempel-Ziv. As servers write files, Storwize compresses those files and passes them on to the destination NAS device. When files are read back, Storwize retrieves and decompresses the data back to its original form.
As with tape, the savings from compression can vary, typically from 20 to 80 percent. In other words, 10TB of primary data could take up from 2TB to 8TB of physical space. To estimate what savings you might achieve for your mix of data types, try out the free [Storwize Predictive Modeling Tool].
So why am I making a distinction on terminology here?
Data reduction is already a well-known concept among specific industries, like High-Performance Computing (HPC) and Business Analytics. IBM has the largest marketshare in supercomputers that do data reduction for all kinds of use cases, for scientific research, weather prediction, financial projections, and decision support systems. IBM has also recently acquired a lot of companies related to Business Analytics, such as Cognos, SPSS, CoreMetrics and Unica Corp. These use data reduction on large amounts of business and marketing data to help drive new sources of revenues, provide insight for new products and services, create more focused advertising campaigns, and help understand the marketplace better.
There are certainly enough methods of reducing the quantity of storage capacity consumed, like thin provisioning, data deduplication and compression, to warrant an "umbrella term" that refers to all of them generically. I would prefer we do not "overload" the existing phrase "data reduction" but rather come up with a new phrase, such as "storage efficiency" or "capacity optimization" to refer to this category of features.
IBM is certainly quite involved in both data reduction as well as storage efficiency. If any of my readers can suggest a better phrase, please comment below.