Tony Pearson is a Master Inventor and Senior IT Architect for the IBM Storage product line at the
IBM Systems Client Experience Center in Tucson Arizona, and featured contributor
to IBM's developerWorks. In 2018, Tony celebrates his 32th year anniversary with IBM Storage. He is
author of the Inside System Storage series of books. This blog is for the open exchange of ideas relating to storage and storage networking hardware, software and services.
(Short URL for this blog: ibm.co/Pearson )
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This week, I was reminded that back in 2011, Watson beat two human players, Ken Jennings and Brad Rutter on the TV game show "Jeopardy!" On his last response, Ken wrote "I for one welcome our new computer overlords." With IBM investing heavily in Cognitive Solutions, should people be worried, or welcome the new technology?
Back in 1950, Isaac Asimov proposed "Three laws of robots":
A robot may not injure a human being or, through inaction, allow a human being to come to harm.
A robot must obey orders given it by human beings except where such orders would conflict with the First Law.
A robot must protect its own existence as long as such protection does not conflict with the First or Second Law.
Let's take a look at how Artificial Intelligence has been represented in the movies over the past few decades. I have put these in chronological order when they were initially released in the United States.
(FCC Disclosure and Spoiler Alert: I work for IBM. This blog post can be considered a "paid celebrity endorsement" for cognitive solutions made by IBM. While IBM may have been involved or featured in some of these movies, I have no financial interest in them. I have seen them all and highly recommend them. I am hoping that you have all seen these, or at least familiar enough with their plot lines that I am not spoiling them for you.)
2001: A Space Odyssey
Back in 1968, Stanley Kubrick and Arthur C. Clarke made a masterpiece movie about a mysterious obelisk floating near Jupiter. To investigate, a crew of human beings takes a space ship managed by a sentient computer named [HAL-9000].
(Many people thought HAL was a subtle reference to IBM. Stanley Kubrick clarifies:
"By the way, just to show you how interpretation can sometimes be bewildering: A cryptographer went to see the film, and he said, 'Oh. I get it. Each letter of HAL's name is one letter ahead of IBM. The H is one letter in front of I, the A is one letter in front of B, and the L is one letter in front of M.'
Now this is a pure coincidence, because HAL's name is an acronym of heuristic and algorithmic, the two methods of computer programming...an almost inconceivable coincidence. It would have taken a cryptographer to have noticed that."
Source: The Making of 2001: A Space Odyssey, Eye Magazine Interview, Modern Library, pp. 249)
The problem arises when HAL-9000 refuses commands from the astronauts. The astronauts are not in control, HAL-9000 was given separate orders from ground control back on earth, and it has determined it would be more successful without the crew.
In 1973, Michael Crichton wrote and directed this movie about an amusement park with three uniquely themed areas: Medieval World, Roman World, and Westworld. Robots are used to staff the parks to make them more realistic, interacting with the guests in character appropriate for each time period.
A malfunction spreads like a computer virus among the robots, causing them to harm or kill the park's guests. Yul Brenner played a robot called simply "the Gunslinger". Equipped with fast reflexes and infrared vision, the Gunslinger proves especially deadly!
(Michael Crichton also wrote "Jurassic Park", which had a similar story line involving dinosaurs with catastrophic results!)
Last year, HBO launched a TV series called "Westworld", based on the same themes covered in this movie. The first season of 10 episodes just finished, and the next season is scheduled for 2018.
Directed by Ridley Scott, this 1982 movie stars Harrison Ford as Rick Deckard, a law enforcement officer. Rick is tasked to hunt down and "retire" four cognitive androids named "replicants" that have killed some humans and are now in search of their creator, a man named J. F. Sebastian.
(I enjoy the euphemisms used in these movies. Terms like kill, murder or assassinate apply to humans but not machines. The word "retire" in this movie refers to destruction of the robots. As we say in IBM, "retirement is not something you do, it is something done to you!")
Destroying machines does not carry the same emotional toll as killing humans, but this movie explores that empathy. A sequel called "Blade Runner 2049" will be released later this year.
In 1983, Matthew Broderick plays David, a young high school student who hacks into the U.S. Military's War Operation Plan Response (WOPR) computer. The WOPR was designed to run various strategic games, including war game simulations, learning as it goes. David decides to initiate the game "Global Thermonuclear War", and the military responds as if the threats were real.
Can the computer learn that the only way to win a war is not to wage it in the first place? And if a computer can learn this, can our human leaders learn this too?
In this series of movies, a franchise spanning from 1984 to 2009, the US Military builds a defense grid computer called [Skynet]. After cognitive learning at an alarming rate, Skynet becomes self-aware, and decides to launch missiles, starting a nuclear war that kills over 3 billion people.
Arnold Schwarzenegger plays the Terminator model T-800, a cognitive solution in human form designed by Skynet to finish the job and kill the remainder of humanity.
In this 2004 movie, Will Smith plays Del Spooner, a technophobic cop who investigates a crime committed by a cognitive robot.
(Many people associate the title with author Isaac Asimov. A short story called "I, Robot" written by Earl and Otto Binder was published in the January 1939 issue of 'Amazing Stories', well before the unrelated and more well-known book 'I, Robot' (1950), a collection of short stories, by Asimov.
Asimov admitted to being heavily influenced by the Binder short story. The title of Asimov's collection was changed to "I, Robot" by the publisher, against Asimov's wishes. Source: IMDB)
Del Spooner uncovers a bigger threat to humanity, not just a single malfunctioning robot, but rather the Virtual Interactive Kinesthetic Interface, or simply VIKI for short, a cognitive solution that controls all robots. VIKI interprets Asimov's three laws in a manner not originally intended.
In this 2015 movie, Domhnall Gleeson plays Caleb, a 26 year old programmer at the world's largest internet company. Caleb wins a competition to spend a week at a private mountain retreat. However, when Caleb arrives he discovers that he must interact with Ava, the world's first true artificial intelligence, a beautiful robot played by Alicia Vikander.
(The title derives from the Latin phrase "Deus Ex-Machina," meaning "a god from the Machine," a phrase that originated in Greek tragedies. Sources: IMDB)
Nathan, the reclusive CEO of this company, relishes this opportunity to have Caleb participate in this experiment, explaining how Artificial Intelligence (AI) will transform the world.
(The three main characters all have appropriate biblical names. Ava is a form of Eve, the first woman; Nathan was a prophet in the court of David; and Caleb was a spy sent by Moses to evaluate the Promised Land. Source: IMDB)
The premise is based in part on the famous [Turing Test], developed by Alan Turing. This is designed to test a machine's ability to exhibit intelligent behavior equivalent to, or indistinguishable from, that of a human.
Movies that depict the bad guys as a particular nationality, ethnicity or religion may be offensive to some movie audiences. Instead, having dinosaurs, monsters, aliens or robots provides a villain that all people can fear equally. This helps movie makers reach a more global audience!
Of course, if robots, androids and other forms of Artificial Intelligence did exactly what humans expect them to, we would not have the tense, thrilling action movies to watch on the big screen.
This is not a complete list of movies. Enter in the comments below your favorite movie that features Artificial Intelligence and why it is your favorite!
This week, I am in Las Vegas for [Edge 2016], IBM's Premiere IT Infrastructure conference of the year. Here is my recap of breakout sessions for Monday, Sep 19, 2016:
How do you storage a Zettabyte? IBM and Microsoft Know...
A [Zettabyte] is a million Petabytes, or a billion Terabytes, of data. Most clients I deal with have less than 10 PB of centralized storage in their data center, but there are a few that have much larger data repositories.
Ed Childers, IBM STSM and manager for Tape and LTFS development, and Aaron Ogus, Microsoft Architect, discussed different solutions developed by IBM and Microsoft. IBM's solution has been productized, and is available as IBM Spectrum Scale and IBM Spectrum Archive. Microsoft's solution is not productized, but is being "operationalized" to be used within Microsoft's Azure Cloud.
Not surprisingly, to be able to store a Zettabyte of data, you have to be creative and cost-effective with storage media. The current winner is magnetic tape, which continues to be 20 times less expensive than disk. IBM developed the Linear Tape File System (LTFS) and then shared it with other leading IT vendors. Ed also covered some future storage media developments, from using Macro-molecular strands of DNA, to Phase Change Memory (PCM).
All Flash is not Created Equal - Contrasting IBM FlashSystem with Solid State Drives (SSD)
Many IBM FlashSystem presentations focus on the product, but don't explain the underlying technology, specifically what differentiates IBM FlashSystem from substantially slower competitive alternatives like EMC XtremIO and PureStorage that are based instead on fallible commodity Solid State Drives (SSD).
By working closely with our chip vendor, Micron, IBM was able to improve the write endurance of these Multi-level cell (MLC) chips by 9.4x, and reduce write amplification by 45 percent.
I explained IBM's clever asymmetrical wear-level balancing, heat segregation, read disturb mitigation, voltage level shifting, and health binning, all of which contribute to the performance and reliability of this solution. IBM's innovative Error Correcting Code provides LDPC-like correction strength but at much faster BCH-like latency speed.
This was a popular session. Despite being moved to a much larger room, they still had to turn people away, so I will be repeating this session on Wednesday, 11:00am.
Real-time Compression: Bendingo and Adelaide Bank's Perspective
James Harris, Senior Storage Systems Specialist for [Bendingo and Adelaide Bank], presented his success story with the use of Real-time Compression. Oracle RAC databases got 60-70 percent savings. SQL databases got 70-80 percent savings. VMware VMFS datastores average 50 percent savings. For IBM i, he is getting 60-70 percent savings for SYSBAS, and over 70 percent savings of the rest of his IBM i production data.
As a result, the bank has not had to make any Capital Expenditures (CAPEX) for disk for 2-3 years since they started compressing in 2014.
Storage Options for Big Data and Analytics: IBM FlashSystem or Traditional Disk Systems?
Eric Sperley, IBM Software Defined Storage Architect, presented the basics of Hadoop and the Hadoop File System (HDFS), then explained how IBM Spectrum Scale, when combined with the right tiers of flash and disk technology, could be used to optimize an environment for big data analytics.
The Solutions EXPO is open all day, for people to visit the booths in between sessions. I stopped in for the evening reception. This is a great way to catch up on the latest products, re-connect with some clients or colleagues that I haven't seen in person for awhile, and meet new friends.
Shown here is Angie Welchert, who just started working for IBM a few years ago! I took her around to introduce her to some IBM executives at the Solutions EXPO.
As we get to larger and larger flash and spinning disk drives, a common question I get is whether to use RAID-5 versus RAID-6. Here is my take on the matter.
A quick review of basic probability statistics
Failure rates are based on probabilities. Take for example a traditional six-sided die, with numbers one through six represented as dots on each face. What are the chances that we can roll the die several times in a row, that we will have no sixes ever rolled? You might think that if there is a 1/6 (16.6 percent) chance to roll a six, then you would guarantee hit a six after six rolls. That is not the case.
# of Rolls
Probability of no sixes (percent)
So, even after 24 rolls, there is more than 1 percent chance of not rolling a six at all. The formula is (1-1/6) to the 24th power.
Let's say that rolling one to five is success, and rolling a six is a failure. Being successful requires that no sixes appear in a sequence of events. This is the concept I will use for the rest of this post. If you don't care for the math, jump down to the "Summary of Results" section below.
Error Correcting Codes (ECC) and Unreadable Read Errors (URE)
When I speak to my travel agent, I have to provide my six-character [Record Locator] code. Pronouncing individual letters can be error prone, so we use a "spelling alphabet".
The International Radiotelephony Spelling Alphabet, sometimes known as the [NATO phonetic alphabet], has 26 code words assigned to the 26 letters of the English alphabet in alphabetical order as follows: Alfa, Bravo, Charlie, Delta, Echo, Foxtrot, Golf, Hotel, India, Juliett, Kilo, Lima, Mike, November, Oscar, Papa, Quebec, Romeo, Sierra, Tango, Uniform, Victor, Whiskey, X-ray, Yankee, Zulu.
Foxtrot Golf Mike Oscar Victor Whiskey
Foxtrot Gold Mine Oscar Vector Whisker
Boxcart Golf Miko Boxcart Victor Whiskey
Having five or so characters to represent a single character may seem excessive, but you can see that this can be helpful when communications link has static, or background noise is loud, as is often the case at the airport!
If spelling words are misheard, either (a) they are close enough like "Gold" for "Golf", or "Whisker" for "Whiskey", that the correct word is known, or (b) not close enough, such that "Boxcart" could refer to either "Foxtrot" or "Oscar" that we can at least detect that the failure occurred.
For data transfers, or data that is written, and later read back, the functional equivalent is an Error Correcting Code [ECC], used in transmission and storage of data. Some basic ECC can correct a single bit error, and detect double bit errors as failures. More sophisticated ECC can correct multiple bit errors up to a certain number of bits, and detect most anything worse.
When reading a block, sector or page of data from a storage device, if the ECC detects an error, but is unable to correct the bits involved, we call this an "Unrecoverable Read Error", or URE for short.
Bit Error Rate (BER)
Different storage devices have different block, sector or page sizes. Some use 512 bytes, 4096 bytes or 8192 bytes, for example. To normalize likelihood of errors, the industry has simplified this to a single bit error rate or BER, represented often as a power of 10.
Bit Error Rate per read (BER)
Consumer HDD (PC/Laptops)
Enterprise 15k/10k/7200 rpm
Solid-State and Flash
IBM TS1150 tape
In other words, the chance that a bit is unreadable on optical media is 1 in 10 trillion (1E13), on enterprise 15k drives is 1 in 10 quadrillion, and on LTO-7 tape is 1 in 10 quintillion.
There are eight bits per byte, so reading 1 GB of data is like rolling the die eight billion times. The chance of successfully reading 1GB on DVD, then would be (1 - 1/1E13) to the 8 billionth power, or 99.92 percent, or conversely a 0.08 percent chance of failure.
In this paper, Google had studied drive failure using an "Annual Failure Rate" or AFR. Here are two graphs from this paper:
This first graph shows AFR by age. Some drives fail in their first 3-6 months, often called "infant mortality". Then they are fairly reliable for a few years, down to 1.7 percent, then as they get older, they start to fail more often, up to 8.3 percent.
This second graph factors in how busy the drives are. Dividing the drive set into quartiles, "Low" represents the least busy drives (the bottom quartile), "Medium" represents the median two quartiles, and "High" represents the busiest drives, the top quartile. Not surprisingly, the busiest drives tend to fail more often than medium-busy drives.
Given an AFR, what are the chances a drive will fail in the next hour? There are 8,766 hours per year, so the success of a drive over the course of a year is like rolling the die 8,766 times. This allows us to calculate a "Drive Error Rate" or DER:
Drive Error Rate per hour (DER)
For example, an AFR=3 drive has a 1 in 287,800 chance of failing in a particular hour. The probability this drive will fail in the next 24 hours would be like rolling the die 24 times. The formula is (1-1/287,800) to the 24th power, resulting in a failure rate of roughly 0.008 percent.
Let's take a typical RAID-5 rank with 600GB drives at 15K rpm, in a 7+P RAID-5 configuration.
During normal processing, if a URE occurs on a individual drive, RAID comes to the rescue. The system can rebuild the data from parity, and correct the broken block of data.
When a drive fails, however, we don't have this rescue, so a URE that occurs during the rebuild process is catastrophic. How likely is this? Data is read from the other seven drives, and written to a spare empty drive. At 8 bits per byte, reading 4200 GB of data is rolling the die 33.6 trillion times. The formula is then (1-1/E16) to the 33.6 trillionth power, or approximately 0.372 percent chance of URE during the rebuild process.
The time to perform the rebuild depends heavily on the speed of the drive, and how busy the RAID rank is doing other work. Under heavy load, the rebuild might only run at 25 MB/sec, and under no workload perhaps 90 MB/sec. If we take a 60 MB/sec moderate rebuild rate, then it would take 10,000 seconds or nearly 3 hours. The chance that any of the seven drives fail during these three hours, at AFR=10 rolling the DER die (7 x 3) 21 times, results in a 0.025 percent chance of failure.
It is nearly 15 times more likely to get a URE failure than a second drive failure. A rebuild failure would happen with either of these, with a probability of 0.397 percent.
The situation gets worse with higher capacity Nearline drives. Let's do a RAID-5 rank with 6TB Nearline drives at 7200 rpm, in a 7+P configuration. The likelihood of URE reading 42 TB of data, is rolling the die 336 trillion times, or approximately 3.66 percent chance of URE failure. Yikes!
The time to rebuild is also going to take longer. A moderate rebuild rate might only be 30 MB/sec, so that rebuilding a 6TB drive would take 55 hours. The chance that one of the other seven drives fail, assuming again AFR=10, during these 55 hours results in a 0.462 percent.
This time, a URE failure is nearly eight times more likely than a double drive failure. The chance of a rebuild failure is 4.12 percent. Good thing you backed up to tape or object storage!
The math can be done easily using modern spreadsheet software. The URE failure rate is based on the quantity of data read from the remaining drives, so a 4+P with 600GB drives is the same as 8+P with 300GB drives. Both read 2.4 TB of data to recalculate from parity. The Double Drive failure rate is based on the number of drives being read times the number of hours during the rebuild. Slower, higher capacity drives take longer to rebuild. However, in both the 15K and 7200rpm examples, the chance of a URE failure was 8 to 15 times more likely than double drive failure.
Many of the problems associated with RAID-5 above can be mitigated with RAID-6.
After a single drive fails, any URE during rebuild can be corrected from parity. However, if a second drive fails during the rebuild process, then a URE on the remaining drives would be a problem.
Let's start with the 600GB 15k drives in a 6+P+Q RAID-6 configuration. The chance of a second drive failing is 0.0252 percent, as we calculated above. The likelihood of a URE is then based on the remaining six drives, 3600 GB of data. Doing the math, that is 0.0319 percent chance. So, the change of a URE during RAID-6 failure is the probability of both occurring, roughly 0.0000806 percent. Far more reliable than RAID-5!
Likewise, we can calculate the probability of a triple drive failure. After the second drive fails, the likelihood of a third drive at AFR=10, results in 0.00000546 percent.
Combining these, the chance of failure of rebuild is 0.000861 percent.
Switching to 6 TB Nearline drives, in a 6+P+Q RAID-6 configuration, we can do the math in the same manner. The likelihood of URE and two drives failing is 0.0145 percent, and for triple drive failure is 0.00183 percent. Chance of rebuild failure is 0.0163 percent.
Summary of Results
Putting all the results in a table, we have the following:
RAID-5 rebuild failure (percent)
RAID-6 rebuild failure (percent)
600GB 15K rpm
6 TB 7200rpm
Hopefully, I have shown you how to calculate these yourself, so that you can plug in your own drive sizes, rebuild rates, and other parameters to convince yourself of this.
In all cases, RAID-6 drastically reduced the probability of rebuild failure. With modern cache-based systems, the write-penalty associated with additional parity generally does not impact application performance. As clients transition from faster 15K drives to slower, higher capacity 10K and 7200 rpm drives, I highly recommend using RAID-6 instead of RAID-5 in all cases.
IBM has chosen three particular Software Defined Environments. At one end, IBM is a platinum sponsor of OpenStack which supports x86 servers, POWER systems and z System mainframes. A problem with open source projects like this, however, is that they can be a bit like putting together IKEA furniture from pieces in a box: "Some assembly required."
At the other end, highly proprietary environments from VMware and Microsoft bring enterprise-ready out-of-the-box solutions. However, nobody wants to be limited to just x86-based solutions. IBM offers the best of both worlds, basing its IBM Cloud and SmartCloud software on OpenStack standards, but providing enterprise-ready solutions for x86, POWER Systems and z System mainframes. This includes IBM Cloud Manager with OpenStack, IBM Cloud Orchestrator, and IBM SmartCloud Cost Management software products.
(Analogy: If open source solutions were vanilla ice cream, and proprietary solutions were chocolate ice cream, then IBM Cloud and SmartCloud is vanilla ice cream with chocolate sauce on top! This is the same approach IBM used for WebSphere Application Server, based on Apache web server, and IBM BigInsights, based on Hadoop analytics.)
For some people, software defined can also refer to how the resources are deployed. Rather than using specialized hardware, solutions based on industry-standard hardware can be delivered either as pre-built appliances, services in the Cloud, or as software-only products.
Back in the 1990s, IBM came up with the [Seascape Storage Enterprise Architecture], deciding to focus the design of its storage systems to be based, where possible and practical, on industry-standard components.
Let's review a few products:
IBM SAN Volume Controller (SVC) and Storwize V7000: IBM storage hypervisors were originally designed to run on industry-standard x86 servers. The IBM scientists at Almaden Research Center referred to this as the "COMmodity PArts Storage System" (COMPASS) architecture.
That is still mostly true 12 years later, but SVC and Storwize V7000 does have specialized hardware, including host bus adapter cards and the [Intel® QuickAssist] chip for Real-time Compression.
IBM DS8000 disk system: The DS8000 is based on off-the-shelf IBM POWER servers. Originally, you could only purchase POWER-based servers from IBM, but now thanks to the [OpenPOWER Foundation], you now have more options.
The DS8000 does use some specialized hardware for its host and device adapters, taking advantage of ASICs and FPGAs to optimize performance.
IBM XIV storage system: IBM acquired XIV back in 2008, but its design is very similar to Seascape architecture. All of the Intellectual Property was in the software, installed on industry-standard x86 servers, cache memory, host bus adapters and 7200 RPM nearline disk drives. I joked that the entire hardware bill-of-materials could be ordered directly from the CDW catalog!
IBM FlashSystem: IBM is #1 rank in the All-Flash Array market. Rather than using off-the-shelf commodity Solid-State drives (SSD), the IBM FlashSystem employs specialized hardware based on FPGAs to optimize performance.
IBM FlashSystem came from the recent acquisition of Texas Memory Systems, and was not designed under the IBM Seascape architecture.
Combining the method the resources are controlled and managed with the way storage is deployed results in a quadrant. Let's take a look at this from a storage perspective:
Traditional storage products that are based on specialized hardware that do not support Software Defined Environment APIs.
Storage products that are based on specialized hardware, but have been enhanced to support Software Defined Environment APIs. For OpenStack, this refers to Cinder and Swift interfaces. For VMware, this would include VAAI, VASA and VADP interfaces and vCenter Console plug-ins.
Storage products that are basically software, either installed on pre-built hardware appliances, offered as services in the Cloud, or software you deploy on your own industry-standard hardware. Unfortunately, this category does not support software defined environment APIs, and so proprietary interfaces require administrator-intensive involvement instead.
Storage software for industry-standard hardware. You purchase the appropriate server, cache memory, flash and disk drives as needed. This category could also extend to pre-built appliance versions of this software, or as services in the Cloud. APIs for software defined environments are available to deploy this with self-service automation.
IBM Spectrum Storage is a family of Category IV software offerings. Here are the products announced:
Based on technology from...
IBM Spectrum Control™
Simplified control and optimization of storage and data infrastructure
SmartCloud Virtual Storage Center, Tivoli Storage Productivity Center
IBM Spectrum Protect™
Single point of administration for data backup and recovery
Tivoli Storage Manager
IBM Spectrum Accelerate™
Accelerating speed of deployment and access to data for new workloads
XIV storage system
IBM Spectrum Virtualize™
Storage virtualization that frees client data from IT boundaries
SAN Volume Controller
IBM Spectrum Scale™
High-performance, scalable storage manages exabytes of unstructured data
GPFS and codename:Elastic Storage
IBM Spectrum Archive™
Enables easy access to long term storage of low activity data
Linear Tape File System (LTFS)
Last year, IDC recognized IBM as #1 in this new emerging software defined storage market. This announcement reinforces IBM's lead in this area. See the [Press Release] for details.
We have a lot to cover, so I will do the quick recap today, and then go in-depth on subsequent posts.
IBM FlashSystem 840 and V840
The FlashSystem now offers a high-voltage 1300W power supply. There are two supplies providing redundancy. In the unlikely event that you are doing maintenance on one of them, the other supply handles all the workload. With the original power supply, the system slowed down the clock speeds to reduce electrical demand. The new power supplies can handle full performance.
Also, the Graphical User Interface (GUI) now holds 300 days of performance data with pan-and-zoom capability. Five predefined graphs showing key performance metrics with additional user-defined metrics available for visualization.
The new v7.4 level of microcode combines features from v7.2.7 and v7.3 into a single code base.
In previous 3-site mirroring implementations, you had A-to-B-to-C cascading. Metro Mirror would get the data from A-to-B, then Global Mirror would copy B-to-C. Multiple Target Peer-to-Peer Remote Copy (PPRC) feature number 7025 allows you to have two separate paths of the data: A-to-B and separately A-to-C. Some folks refer to this as a "star" configuration.
For System z mainframe clients, the new v7.4 introduces new zHyperWrite for DB2 database logs, enhances zGM (XRC) write pacing, and extends Easy Tier automated-tiering API to allow z/OS applications to influence placement on different tiers of storage.
The High Performance Flash Enclosures (HPFE) that IBM introduced last May for the "A" frames are now available for "B" frames. You can have four HPFE in A, and another 4 in B.
DS8870 now offers 600 GB 15K rpm SAS and 1.6 TB 2.5-inch SSD encryption drives for additional capacity and cost performance options to meet data growth demands within the same space. Both support data-at-rest encryption.
Lastly, we have upgraded the OpenStack Cinder driver to the latest Juno release, including features like volume replication and volume retype.
The latest SAN switch is a slim 1U high box that can be configured with 12 or 24 ports. These are 16Bps ports that can auto-negotiate down to 8Gbps, 4Gbps and 2Gbps. These are easy to set up, and can be managed with the IBM Network Advisor management software.
GPFS is the core technology for IBM's "Codename: Elastic Storage" initiative.
You have several options. First, you can purchase just the GPFS software itself. It runs natively on AIX, Windows and Linux, and can be extended to support other operating systems through the use of NAS protocols like NFS or CIFS. Today, the Linux support which was previously just x86 and POWER has been extended to include Linux on System z mainframes as well.
GPFS v4.1 offers "Native RAID" support, with de-clustered RAID in 8+2P and 8+3P configurations. Like the IBM XIV Storage System, this scatters the data across many drives, and can tolerate drive failures better than traditional RAID-5 configurations.
Another option is to get a pre-configured "Converged" appliance that combines servers, storage and hardware. We already offer SONAS and the Storwize V7000 Unified, but IBM now offers the "GPFS Storage Server" running on the new P822L Linux-on-Power servers, RHEL v7, and and GPFS v4.1 with Native RAID to twin-tailed attached DCS3700 expansion drawers. Since GPFS provides the RAID, no need for DCS37000 controllers, saving clients substantial costs.
The IBM Storwize family includes SAN Volume Controller, Storwize V7000, Storwize V7000 Unified, Storwize V5000, Storwize V3700 and Storwize V3500.
The big announcement is that IBM now offers data-at-rest encryption for block data on internal drives in the new generation of Storwize V7000 and V7000 Unified models. There is no performance impact, and no need to purchase new SED-capable drives.
Data-at-rest encryption helps in several ways. First, it protects data if a drive is pulled out and taken away maliciously. Second, it protects data if the drive fails and you want to send it back to the manufacturer for replacement. Third, it allows you to perform a "secure erase" so that the data can be sold or re-purposed without fear of anyone reading previous data.
Initially, the encryption key management is built-in, with the keys stored on a USB memory stick physically attached to the model. In the future, IBM will extend this support to SVC, extend this support to external virtualized drives, and extend this support to IBM Security Key Lifecycle Manager (SKLM).
Other announcements include 16Gbps adapters for SVC, Storwize V7000 and V7000 Unified. The entire Storwize family will also enjoy both 1.8TB 10K RPM 2.5-inch drives, and 6TB 7200RPM 3.5-inch drives
See the Announcement Letter (available later this month) for details.
New TS1150 enterprise tape drives
The anticipation is over! The new TS1150 tape drive has been announced, with 10TB raw un-compressed "JD" media cartridge capacity and 360 MB/sec throughput performance. The new drive is read/write compatible with TS1140 on JC, JY and JK media cartridges.
For the virtual tape libraries for the System z platform, IBM offers two models. The TS7740 had a small amount of disk front ending tape library of physical tape. The TS7720 had a large amount of disk with no tape library.
But then the person carrying the chocolate bar bumped into the person carrying the jar of peanut butter, and the rest is history. IBM will now allow tape attach on TS7720, best of both worlds! Large disk cache plus tape library attach.
Tape-attached TS7720 configurations can have up to eight partitions, with different partitions have different policies. Some might move data from disk cache to tape more aggressively, while other partitions may keep data on disk for longer periods, or indefinitely if needed.
Logical tape volumes can now be up to 25GB in size.
The DCS3700 is IBM's entry-level disk system for sequential-oriented workloads. Today, IBM announced new disk drive options: 400GB 2.5-inch SSD, 800 GB 2.5-inch SSD, and 1.2TB 10K RPM 2.5-inch drive. All of these offer T10 Protection Information (PI) data integrity.
From the photo, the marketing people staggered the various components to give it a stylized [Dagwood Sandwich] effect. I can assure you that these are just standard 19-inch rack components that fit into 6U of space in standard IT racks.
Starting top to bottom, we have the first FlashSystem V840 Control Enclosure, its 1U-high UPS, a second FlashSystem V840 Control Enclosure and its UPS, and finally a 2U-high FlashSystem V840 Storage Enclosure.
You can have up to a dozen Flash modules, either 2TB or 4TB size, for a maximum of 40TB usable RAID-protected capacity. These can be protected with AES 256-bit encryption. The FlashSystem modules are front-loaded, and slide in and out for easy maintenance.
The system is fully redundant and hot-swappable with concurrent code load to ensure high availability.
(Update: In the comments, readers thought that this was nothing more than just a two-node SVC with FlashSystem 840. There are differences, so I have added the following table.)
SVC with FlashSystem 840
Cabling from controllers to storage
Through SAN fabric ports
Direct attach from V840 Controllers to V840 Storage Enclosures
Call Home Support
GUI screen branding
The system is fully VMware-certified, supporting VAAI interfaces, and an SRA for VMware's Site Recovery Manager (SRM). With Real-time Compression, you can get up to 80 percent capacity savings for workloads like Virtual Desktop Infrastructure (VDI). That in effect gives you up to 5x (200TB) of virtual capacity in 6U of rack space!
You can either keep it as an All-Flash array, or you can virtualize external IBM and non-IBM disk systems, and use the Flash capacity in the Storage Enclosure for IBM's Easy Tier automated sub-volume tiering and data migration. With or without external storage, the FlashSystem V840 can provide local and remote mirroring and point-in-time copies.
Well, I am back safely from my trip last week to Chicago, and now I am writing this in Madrid, Spain, on my way to Brussels, Belgium for the IT Storage Expo.
For those who have asked how the construction on the new Tucson EBC is going, here are a few pictures I took on Friday. As you can see, it is coming along nicely. The official grand opening will be April 2.
We're moving! We often joke that I.B.M. stands for "I've Been Moved", and the Tucson Executive Briefing Center is no exception.
Today is the last day for us in Building 9070. Starting tomorrow, the Tucson EBC will operate out of Building 9032 instead. While moving is always painful, there are some distinct advantages to the new facility:
The Building 9070 facility has been in operation since 2003, and some IBM executives felt it was starting to show its age. The new facility reflects IBM's commitment and investment to IBM System Storage portfolio, including a new Green Data Center reflecting the latest "best practices" in facility design similar to the one we have in the Raleigh EBC.
Several companies rent space in Building 9070. Clients visiting Building 9070 had to walk past the offices of our competitors. Building 9032 is exclusively IBM, with the new facility just off the main lobby.
The previous facility was on the top floor of Building 9070, and the floors often shook because of an air handler on the roof. Clients complained that it felt like a minor earthquake every time it kicked in. The new facility is on the ground floor, on solid concrete.
As the tallest building on campus, our clients in Building 9070 were often distracted by the views of our mountains and desert landscapes. We would take a 5 or 10 minute break, and getting everyone back in the briefing rooms was [like herding cats]. The new facility has no views to distract anyone, allowing our briefing managers to keep our meetings on schedule.
The Building 9070 facility was so large with five meeting rooms and three dining areas, arranged facing out in a circle. If you get lost, just do a few laps on the outer track and eventually you will get back to the room you were looking for. No client will get lost in the new facility, with just two rooms and common dining area all facing each other in a triangle configuration.
With the success of the Storwize family developed in Hursley UK, IBM management felt the Building 9070 facility no longer reflected the "center of gravity" of IBM's storage development. Moving the Tucson EBC a quarter mile northward therefore brings us closer.
Since the primary purpose of an Executive Briefing Center is to bring clients in direct contact with IBM Research and Development, we often had developers walk over from the other buildings to the Building 9070 facility. They often complained that this took 5 minutes or longer each way. Since most or our disk and tape developers reside in Building 9032, we have greatly shortened the time it takes for them to come over.
For myself, as the lead Subject Matter Expert on the Tucson EBC staff, I get a much larger office with brand new furniture!
Now is the time to book a briefing in Tucson to check out the new facility. Go to the [Tucson EBC landing page] for contact information.
Here are some upcoming events related to IBM Storage!
If you sell IBM and/or Oracle solutions, please join me for IBM Oracle Virtual University 2013!
A few weeks ago, I recorded a session on IBM Storage: Overview, Positioning and How to Sell that will be available on demand starting tomorrow, February 26th, at the IBM Oracle Virtual University 2013.
It's one of 65 new sessions that will help IBM to surround Oracle applications with IBM infrastructure, services and industry solutions. Oracle software, after all, runs best on IBM hardware. Other highlights of Oracle Virtual University include a live executive State of the Alliance session with Q&A, Oracle keynote, updates by Oracle product managers, sessions on PureSystems, Selling IBM into an Oracle environment, Cloud, and much more.
There will be live technical teams on hand throughout launch day to answer your questions in real time, so I hope you can carve out 30 minutes or more on February 26th to take advantage of these available resources.
After helping launch the first Pulse back in 2008, I have sadly not been back since. Last year, I was invited to attend as a last-minute replacement for another speaker, but I was busy [having emergency surgery].
This year's [Pulse 2013] conference looks amazing. It will be held in Las Vegas, Nevada. Guest Speaker Payton Manning, NFL 4-time MVP football player, and Carrie Underwood, 6-time Grammy award winner, join IBM's Software Group executives and experts on how IBM Tivoli can help optimize your IT infrastructure.
Sadly, once again, I will not be there at Pulse. This time, I will be on the East Coast visiting clients instead, but my on-premise correspondent, Tom Rauchut, has informed me that he will be there. Hopefully, he will provide me something to write about.
Later in March, I will be in Brussels, Belgium for the Storage Expo. This is held March 20-21, at the Brussels-Expo venue. I will be presenting several topics each day, as well as visit clients in the area. This event comes on behalf of IBM Belgium in association with IBM Business Partner IRIS-ICT.
If you plan to participate in any of these events, let me know!
Recently, I spoke with Jarrett Potts, my long-time friend and former IBM colleague, who now works as Director of Strategic Marketing over at STORServer. If you have never heard of STORServer, it is a company that makes purpose-built backup appliances.
What is a Backup Appliance? It is an integrated solution of hardware and software that serves a single purpose: backup and recovery. STORServer Enterprise Backup Appliance (EBA) combines IBM's high-end x86 M4 server, IBM disk and tape storage, and IBM Tivoli Storage Manager (TSM) backup software.
(Fun Fact: The 2012 IBM year-end financial results were announced last month. IBM not only continues its #1 lead in servers overall, but has the #1 marketshare for high-end x86 servers, market-leading disk and tape storage hardware, and market leading backup software.)
To determine the appropriate size of your backup appliance, the folks at STORServer help you every step of the way. They figure out the number of TB you will backup every day, and even help configure all of the TSM server parameters to achieve the policies that make the most sense for your organization.
The appliance can backup every type of data, from databases and Virtual Machines (VMs) to documents, spreadsheets, and other unstructured data.
Are you then left with a solution too complicated to run yourself? No. The STORServer Console is an easy-to-use GUI for ongoing monitoring and maintenance. Plus, your friends at STORServer are only a phone call away in case you have any questions.
(FTC Disclosure: I work for IBM, and STORSever is an approved IBM Business Partner that uses IBM hardware and software to build their solution. I have no financial interest in STORServer, and was not paid by STORServer to mention their company or products on my blog. This post may be considered a celebrity endorsement of STORServer and its Enterprise Backup Appliances.)
Perhaps my readers feel that I am a bit biased in describing a TSM-based solution, and you want a second opinion. No worries, I understand. In the latest 165-page [2012 DCIG Backup Appliance Buyer's Guide], the STORServer models ranked very high. Here is an excerpt:
"Nowhere is this demand for purpose built appliances more evident than in the rise of purpose
built backup appliances (PBBAs) over the last few years and their anticipated growth rate
going forward. A recent market analysis performed by IDC found that worldwide PBBA revenue totaled $2.4 billion in 2011 which was a 42.4 percent increase over the prior year.
This scoring came into play in preparing this Buyer's Guide
as the STORServer EBA 3100 model scored so highly
overall that it fell outside of the two (2) standard deviations
that DCIG generally uses as a guideline for inclusion and
exclusion of products.
The reason DCIG included this model in this Buyer's Guide
whereas in other situations it might not is that DCIG is
unaware of any other backup appliance(s) from any other
providers that come close to matching the EBA 3100's
software and hardware attributes. As such, DCIG felt it
would be doing STORServer specifically and the market
generally a disservice by not highlighting in this Buyer's
Guide that such a backup appliance existed and was
generally available for purchase."
Backup Appliance Models
STORServer EBA 3100
Symantec NetBackup 5220 Backup Appliance
STORServer EBA 2100
STORServer EBA 1100
STORServer EBA 800
Symantec Backup Exec 3600 Appliance
The STORServer is ideal for small and medium-sized business (SMB), but can scale quite large to handle business growth. If you are currently unhappy with your current backup environment, and feel now is the time to look around for a better way of taking backups, you won't go wrong choosing a solution based on IBM's market-leading server and storage hardware with Tivoli Storage Manager software.
I am still in the black-out period waiting for IBM to announce its results, so I will
continue last week's theme on [New Year's Resolutions] to Eat Less and Exercise More.
(Note: I am neither a medical doctor nor registered dietician. I can share with you ideas that have worked for me, that might help you achieve your goals. I strongly suggest you read books and consult with medical experts as necessary.)
Take, for example, this group of fruits and vegetables. This is my week's haul from my local food co-op [Bountiful Baskets]: Avocados, Papayas, Potatoes, Strawberries, Grape Tomatoes, Oranges, Apples, Carrots, and Lemons.
So how many grams of Carbs, Fats and Proteins in this set? This has 1,026 grams of carbs, 78 grams of Fats, and 99 grams of protein, for a total of 4,875 calories.
On my diet, I am trying to have at least 90 grams of protein, but less than 150 grams of carbs, per day. While the fruits and veggies represent a full week's worth of carbs for me, it is only one day's worth of Protein.
"Most adults would benefit from eating more than the recommended daily intake of 56 grams, says Donald Layman, Ph.D., a professor emeritus of nutrition at the University of Illinois. The benefit goes beyond muscles, he says: Protein dulls hunger and can help prevent obesity, diabetes, and heart disease.
Now, if you're trying to lose weight, protein is still crucial. The fewer calories you consume, the more calories should come from protein, says Layman. You need to boost your protein intake to between 0.45 and 0.68 gram per pound to preserve calorie-burning muscle mass."
For men who weigh between 135 and 200 pounds, like me, the 90 grams of protein is within this guideline.
To lose weight, I need to eat fewer carbs than my body requires. Here is an excerpt from Paul Jaminet on [Perfect Health Diet]:
"So the body's net glucose needs are on the order of 600 to 800 calories per day.
For most people, we suggest 400 to 600 carb calories per day, about 200 less than the body utilizes. The remainder is made up by gluconeogenesis -- manufacture of glucose from protein."
Since carbs are 4 calories per gram, then 400-600 calories equates to 100-150 grams of carbs per day.
On some days, I eat less than 100 grams of carbs, but I would rather err on the low side than the high side over 150 grams.
Tracking your Dietary Intake
It is not always easy to estimate the amount of carbs, Fats and Proteins at any given meal.
If you want to stay within the guidelines above, at least initially to get started on your new diet, track your dietary intake. If you have a smartphone, there are apps that can take the guesswork out of eating.
For my Android-based phone, I use [Calorie Counter] by FatSecret. I can enter the foods that I eat at each meal, whether I am at home, at work, or eating out at a restaurant. It can help me decide between one choice and another, for example, or just let me know if I had enough for the day, or need to keep eating.
Here is a typical day. Notice that I had over 90 grams of Protein, but less than 150 grams of carbs.
Many restaurants now accommodate the low-carb, gluten-free diet. At Romano's Macaroni Grill, I asked them to substitute the pasta for some veggie, and they came out with grilled chicken and sautéed spinach with garlic. It was delicious!
At many hamburger places, you can ask for your burger "low-carb" or "protein-style" so that they replace the bun with lettuce leaves. You can eat this with your hands, or with fork and knife.
When I was in chef school, I learned what needed to be measured precisely, and what didn't. Over time, as you track your diet, you will find that you will be able to estimate the amount of each food item.
(FTC Disclosure: I work for IBM, and am a volunteer member of Bountiful Baskets co-op. I have no financial interest in, nor have I been paid to promote, any of the other companies or their products mentioned on this blog post.)
If you have come up with your own unique ways of meeting your dietary requirements and/or tracking your dietary intake, please post in the comments below!
I've gotten suggestions to upgrade the memory and disk storage, and how to fine-tune the Microsoft Windows XP operating system. Others suggested replacing the OS with Linux, and to use the Cloud to avoid some of the storage space limitations.
But first, I have to mention the latest in our series of "Enterprise Systems" videos. The first was being [Data Ready]. The second was being [Security Ready]. The now the third in the series: the 3-minute
[Cloud Ready] video.
So I decided to try different Cloud-oriented Operating Systems, to see if any would be a good fit. Here is what I found:
(FTC Disclosure: I work for IBM and own IBM stock. This blog post is not meant to endorse one OS over another. I have financial interests in, and/or have friends and family who work at some of the various companies mentioned in this post. Some of these companies also have business relationships with IBM.)
Jolicloud and Joli OS 1.2
I gave this OS a try. This is based on Linux, but with an interesting approach. First, you have to be on-line all the time, and this OS is designed for 15-25 year-olds who are on social media websites like Facebook. By having a Jolicloud account, you can access this from any browser on any system, or run the Joli OS operating system, or buy the already pre-installed Jolibook netbook computer.
The Joli OS 1.2 LiveCD ran fine on my T410 with 4GB or RAM, giving me a chance to check it out, but sadly did not run on grandma's Thinkpad R31 with 384MB of RAM. According to the [Jolicloud specifications], Joli OS should run in as little as 384MB of RAM and 2GB of disk storage space, but it didn't for me.
Google Chrome and Chromium OS Vanilla
Like the Jolibook, Google has come out with a $249 Chromebook laptop that runs their "Chrome OS". This is only available via OEM install on desginated hardware, but the open source version is available called Chromium OS. These are also based on Linux.
Rather than compiling from source, Hexxeh has made nightly builds available. You can download [Chromium OS Vanilla] zip file, unzip the image file, and copy it to a 4GB USB memory stick. The compressed image is about 300MB, but uncompressed about 2.5GB, so too big to fit on a CD. The image on the USB stick is actually two partitions, and cannot be run from DVD either.
If you don't have a 4GB USB stick handy, and want to see what all the fuss is about, just install the Google Chrome browser on your Windows or Linux system, and then maximize the browser window. That's it. That is basically what Chromium OS is all about.
Files can be stored locally, or out on your Google Drive. Documents can be edited using "Google Docs" in the Cloud. You can run in "off-line" mode, for example, read your Gmail notes when not connected to the Internet. Music and video files can be played using the "Files" app.
If you really need to get out of the browser, you can hit the right combination of keys to get to the "crosh" command line shell.
Like Joli OS, I was able to run this from my Thinkpad T410 with 4GB of RAM, but not on grandma's Thinkpad R31. It appears that Chromium requires at least 1GB of RAM to run properly.
Android for x86
While researching the Chromium OS, I found that there is an open source community porting [Android to the x86] platform. Android is based on Linux, and would allow your laptop or netbook to run very much like a smartphone or tablet. Most of the apps available to Android should work here as well.
Unfortunately, the project has focused only on selected hardware:
ASUS Eee PCs/Laptops
Viewsonic Viewpad 10
Dell Inspiron Mini Duo
Lenovo ThinkPad x61 Tablet
I tried running the Thinkpad x61 version on both my Thinkpad T410 and grandma's Thinkpad R31, but with no success.
Peppermint OS Three
Next up was Peppermint OS, which claims to be a blend of Linux Mint, Lubuntu, and Xfce, but with a "twist" of aspiring to be a Cloud-oriented OS.
Rather than traditional apps to write documents or maintain a calendar, this OS offers a "Single-Site Browser" (SSB) experience, where you can configure "apps" by pointing to their respective URL. For documents, launch GWoffice, the client for Google Docs. For calendar, launch Google Calendar.
Most Linux distros have both a number and a project name associated with them. For example, Ubuntu 10.04 LTS is known as "Lucid Lynx". The Peppermint OS team avoided this by just calling their latest version "Three" which serves as both its number and its name.
The browser is Chromium, similar to Google Chrome OS above, and uses the "DuckDuckGo" search engine. This is how the Peppermint OS folks make their money to defray the costs of this effort.
Peppermint OS claims to run in systems as little as 192MB or RAM, and only 4GB of disk space. The LiveCD ran well on both my Thinkpad T410, as well as grandma's Thinkpad R31. More importantly, when I installed on the hard drive, it ran well.
The music app "Guayadeque" that came pre-installed was awful. It couldn't play MP3 music out-of-the-box. I had to install the Codec plugins from various "ubuntu-restricted-extras" libraries. I also installed the music app "Rhythmbox", and that worked great. Time from power-on to first-note was less than 2 minutes! However, the problems with the Guayadeque gave me the impression this OS might not be ready for primetime.
I contacted grandma to ask if she has Wi-Fi in her home, and sure enough, she doesn't. Her PC upstairs is direct attached to the cable modem. So, while the Cloud suggestion was worthy of investigation, I will continue to pursue other options that do not require being connected. I certainly do not want to spend any time and effort getting Wi-Fi installed there.
Well it's Wednesday, and you know what that means... IBM Announcements.
(Normally, announcements are on Tuesdays, but we moved this one over to Wednesday to line up with our big launch event in Pinehurst, NC. )
A lot was announced today, so I decided to break it up into several separate posts. I will start with our Enterprise Systems: DS8870, TS7700 Release 3, and XIV Gen3.
Enterprise systems are the servers, storage and software at the core of an enterprise IT infrastructure. Enterprise systems enable a private cloud infrastructure at enterprise scale, with flexible service delivery models that provide dynamic efficiency for resource and workload management. They make sure critical data is always available across the enterprise, making it accessible in new ways so that actionable insights can be derived from advanced and operational analytics. They also provide ultimate security, ensuring the integrity of critical data while mitigating risk and providing assured compliance.
IBM System Storage DS8870® disk system
This new storage system is the next generation in IBM's DS8000 series, based on IBM's POWER7 chipset. Each CEC can have 2, 4, 8 or 16 cores. Like the DS8800, you can have a mix of 2.5-inch and 3.5-inch disk drives of different speeds and capacities, up to 1,536 drives in a four-frame configuration. The maximum cache is now 1TB usable. The combination of faster chipset and more cache can triple performance for some workloads!
All DS8870s ship standard with all Full Disk Encryption (FDE-capable) drives. The problem in the past was that people would buy DS8000 with non-FDE drives, and then later want to activate encryption, and discovered that they have to swap out their drives with those with the encryption chip built in. Now, all drives on the DS8870 will have the encryption chip. This also allows Easy Tier sub-volume automated tiering to move encrypted data between all media types.
Flash optimization with DS8000 Easy Tier can improve performance up to 3 times with 3% of data on solid-state storage. Easy Tier is easy to deploy and runs automatically.
Support of the American National Standards Institute's (ANSI) T10 Data Integrity Field (DIF) standard. This is a feature that the mainframe has had for years, and is now being extended to distributed operating systems. The concept is simple. When sending data between server and storage, generate a checksum at the source, and then validate the checksum at the target. When you write a block of data, the server generates the checksum, and the DS8870 validates the checksum on arrival. When you read the data back, the DS8870 generates the checksum, and the server validates it on arrival. This ensures that data was not corrupted in between. There is a great write-up on IBM developerWorks: [End-to-end data protection using T10 standard data integrity field].
Energy Efficient. The DS8870 consumes less energy than its predecessor, the DS8800. For example, a fully-configured four-frame DS8870 with 1,536 disk drives consumes only 23.2kW, compared to the same number of drives in a DS8800 consumed 26.3 kW. By comparison, the DS8700 with five frames and 1,024 drives consumed 29.2kW.
Support for new System z load balancing algorithm. System z Workload Manager now interacts with the DS8870 I/O Priority Manager to optimize designated Quality of Service (QoS) levels. We have also the fastest operational analytics solution with DB2 list Prefetch cache optimization with DS8870 High Performance FICON (zHPF) integration. This solution increases DB2 query performance up to 11 times with disk, and up to 60 times with solid-state drives (SSD). File scans are up to 30 percent faster using DS8870 zHPF support for sequential access methods (QSAM, BPAM, and BSAM).
VMware vStorage APIs for Array Integration (VAAI) support. Why should the IBM DS8800 series support VMware when IBM already offers great VMware support with SAN Volume Controller (SVC), Storwize V7000 and XIV storage sytsems? Good question. This was hotly debated between development and marketing. Several DS8000 customers have already added SVC to provide full VMware VAAI support. As a consultant, I am neither development nor marketing, but felt it necessary to weigh in on my opinion on this. The DS8000 is a consolidation platform. According to one analyst survey, 22 percent of companies run on a single disk platform, so for DS8000 to be the one, it needs to support VMware and exploit these special APIs.
Six Nines Availability. Critical enterprise systems need to deliver continuous data availability, or very close to it. IBM solutions can help deliver up to six “nines” of availability, or 99.9999 percent when combining DS8000 Metro Mirror and GDPS Hyperswap. That's less than 30 seconds of downtime per year.
The TS7700 Release 3 represents a refresh to our existing virtual tape libraries. These are mainframe-only, offered in two models: TS7720 is a disk-only device, and the TS7740 is a blended disk-and-tape solution.
Industry standard hardware encryption. This applies to user data stored on the TS7700 system cache (disk), and for data transferred between TS7700 systems. This is especially important for regulations, like Payment Card Industry Data Security Standard (PCI-DSS). In previous models, the data would not be encrypted until it was moved off disk and written to tape. Now, it is encrypted the minute in lands on the disk cache, and stays encrypted as it is replicated from one TS7700 to another in the grid.
Up to 4 Million logical volume capacity. This is twice the previous support.
More physical capacity for TS7720 systems. The maximum capacity for the disk-only model is raised from 440TB to 620TB, representing a 40 percent increase.
My latest book "Inside System Storage: Volume V" is now available!
I have published my fifth volume in my "Inside System Storage" series! Currently, it is only available in Paperback. My editor, Susan Pollard, is hoping to have the eBook and Hardcover versions ready for Cyber Monday. The foreword was written by my Dr. Sondra Ashmore.
You can order this, and all my other books, in all formats, directly from my [Author Spotlight] page. The paperback will also be available soon from other online booksellers, search for ISBN 978-1-300-26223-7.
Improved Scalability. A new Multi-system Manager (MSM) server reduces the operational complexity for large and multi-site XIV deployments. Previously, admins connected directly to XIV boxes. If you had 10 admins logged in, then every XIV box was managing 10 admin conversations. The new MSM acts as a go-between. The admins connect to the MSM, and the MSM connects to the XIV boxes. The MSM polls and caches the status of each XIV, greatly increasing the number of XIV boxes that an admin can manage.
Enhanced User Interface. A new Multi-system Manager server reduces the operational complexity for large and multi-site XIV deployments. We also added support for IPsec and US. Government (USGv6) certification for admistering the XIV over IPv6 networks. The XIV Mobile Dashboard app for iPhone and iPad is spiffed up. Finally, the GUI has been internationalized and translated to the Japanese language.
Enhanced Integration for Cloud. For OpenStack, XIV now offers a Nova-volume driver which provides persistent storage to OpenStack compute nodes. The Nova task force is now looking to move storage into its own project called Cinder. For VMware, XIV has full support for Site Recovery Manager (SRM) v4.1 and v5.0 releases. XIV now also supports the Microsoft System Center Virtual Machine Manager, which can manage Hyper-V, VMware and Citrix XenServer hypervisors.
Smaller entry point. The original XIV supported 1TB and 2TB drives, with the smallest offering being 27TB usable. When IBM introduced the XIV Gen3, the two choices were 2TB and 3TB disk drives. Unfortunately, this meant that the initial entry model was now 55TB in size, and each additional module would be more expensive as well. IBM is now going to offer 1TB support for XIV Gen3 for a lower price point, these are actually 2TB drives with half the capacity turned off.
Well it's Tuesday again, and you know what that means... IBM announcements! Yesterday, at the IBM Edge conference here in Orlando, Florida, IBM announced its new apporach to storage, and a whole bunch of storage products, enhancements, and services. I will focus on some key ones here, and save the rest for next week.
IBM SAN Volume Controller (SVC) v6.4
The SVC is IBM's enterprise-class storage hypervisor. The latest software release, v6.4, can be installed on any SVC hardware, from the 2145-8F2 introduced back in 2005, to newer models like the 2145-CG8. Here are the key features:
Fibre Channel over Ethernet (FCoE) -- This is complete end-to-end support. For SVC units with 10GbE ports, these ports can be now be used for FCoE. This allows hosts to attach to SVC via FCoE, allows SVC node-to-node communication for clustering, and allows SVC to communicate to back-end devices via FCoE.
Real-Time Compression -- IBM ported over the patent Random Access Compression Engine (RACE) from the Real-Time Compression Appliances to SVC v6.4. This allows primary data, accessed via block-based protocols, to be compressed up to 80 percent. This feature is an extra priced feature by TB.
Non-Disruptive Volume move between I/O Groups -- If you don't already have SVC, you don't need to worry about this. For existing SVC customers, this allows volumes to be associated with two or more I/O groups, and that you can add or remove I/O groups non-disruptively. For example, if you want to move a volume from IOG1 to IOG2, then you add IOG2 to the list of I/O groups for the volume, let the multi-pathing software discover the additional paths, the remove IOG1, which then marks the previous IOG1 paths inactive. All this can be done while applications read and write data.
Dedicate FCP ports for Replication -- If you activate the two 10GbE Ethernet ports for FCoE, you can free up two FCP ports that you can dedicate for long-distance Metro Mirror or Global Mirror.
If you have SVC today, but are running an old release like v4.3 or v5.1, I recommennd you upgrade up to at least v6.2.05 release now. This release has been out for a year and is very stable, and serves as a great platform for a later upgrade to SVC v6.4.
IBM Storwize V7000 v6.4
The Storwize V7000 is IBM's midrange storage hypervisor. The latest software release, v6.4, can be installed on existing block-only Storwize V7000 units in the field. The Storwize V7000 v6.4 gets all the features listed above, as well as the following:
Four-way clustering -- Previously, you could cluster two Storwize V7000 controller enclosures together (4 canisters total). To cluster three or four controllers required an RPQ. Now, IBM supports up to four Storwize V7000 controller enclosures (8 canisters) without an RPQ.
Direct Fibre Channel attach -- A lot of people are using Storwize V7000 inside single-rack configurations, so it makes sense not to require a SAN switch for just a few Windows, Linux or VMware servers. An RPQ is now available to allow this to happen.
IBM Tivoli Storage Productivity Center (TPC) v5.1
TPC is already ranked one of the best Storage Infrastructure Management software in the market, and this release will just solidify its lead. Key features include:
Upward integration to higher level management systems
A new, intuitive, easy-to-use web-based GUI inspired by the XIV GUI
Integration of COGNOS to be able to generate and customize reports
Support for SONAS systems
There are several presentations on TPC this week that will go into more detail. Check out the [TPC Facebook page].
My latest book Inside System Storage: Volume IV is now available!
Yes, can you believe it? I have published my fourth volume in my "Inside System Storage" series! It is available in three formats:
Hardcover with dust jacket
eBook (Adobe Acrobat PDF)
You can order this, and all my other books, in all formats, directly from my [Author Spotlight] page. The paperback will also be available soon from other online booksellers, search for ISBN 978-1-105-72213-4.
IBM DS3500 Express
The DS3500 is our entry-level block-based device, designed specifically for random I/O workloads. This includes databases, email repositories, traditional business applications, and on-line transactional workloads. Here are the new features:
Dynamic Disk Pooling, similar to what XIV does to reduce disk rebuild times, but using a RAID-6 like approach per chunk of data.
Thin Provisioning using Dynamic Disk Pooling
Asynchronous Logical Unit Access (ALUA) failover
Enhanced FlashCopy, improved scalability, consistency groups and rollback support
VMware API for Array Integration (VAAI) support. This includes Write Same, Extended Copy, and Atomic Test & Set.
The DS3500 replaces the previous models of DS3200, DS3300 and DS3400 models.
The DCS3700 is our entry-level/midrange block-based device, replacing the DCS9900 model, designed specifically for sequential I/O workloads. This includes Big Data analytics, Hadoop, High Performance Computing (HPC), video surveillance, and television broadcasting. It holds 60 drives in a 4U controller enclosure.
Has it been a week already? I am here in Europe checking out various options for mobile, social media and cloud on my "Digital IBMer" tour. Here´s where we have been so far...
We landed at the Frankfurt airport, which will serve as our starting and ending point. It is close to Mainz where my IBM colleagues at the Executive Briefing Center for Germany is located. I looked throughout the airport for a SIM chip for my smartphone that worked in all European countries, but nobody had one for sale. We had lunch while we wait for the train to Brussels.
Our next stop was Brussels, capital of Belgium. The Belgians speak Flemish, which is like a Belgian version of Dutch, and French. I don´t speak Flemish nor Dutch, so I have been able to get by on French here. The Hotel Opera was near the central station, but we got off at the Bruxelles-Midi, thinking that Midi meant middle, or central of the city, but is Flemish (er.. make that French) for South instead, so we had a bit of walking to do!
Bruges is only an hour train ride from Brussels and is worth seeing. Our Eurail pass makes it easy just to go from city to city by train. Our particular one allows us first class travel through 23 countries for 15 contiguous days. We had lunch at the central square, and for dessert... Belgian Waffle-on-a-stick! Mine was covered in powdered sugar, and soon the rest of me was also.
Through tweets on Twitter, I was able to meet up with Stef, a local storage administrator and fan of my blog, and go out for beers. Stef was kind enough to lend me a pre-paid SIM chip for my phone that provided data plan while I am in Belgium! Thank you Stef!
Amsterdam, The Netherlands
Not surprisingly, Amsterdam is one of my favorite cities. It´s like Las Vegas without casinos. Our hotel, The Bulldog, is conveniently located in the center of town.
I met up with Joanne, a professional cellist (yes, she plays the Cello musical instrument for a living) who took us on a tour of the MuzikGebouw, which is where they hold concerts and events. Using the "Amsterdam City Guide" app from Travel Advisor on my smartphone, we followed one of their suggested self-guided walking tours. We also went to the Rijksmuseum, which is under construction, so only a subset of the art is on display.
From Amsterdam, we took a night train to Copenhagen. This is a 15-hour train ride, no dinner, but they give you breakfast. Men and women are in separate sleeping cars, and I was paired up with a business man, Danny, from Tiawan trying to sell clothing for firefighters.
Until now, I have managed with German, French and English, but I wasn´t sure about Danish, so I brought this "European Phrase Book" that has 14 languages. We stayed at the DanHostel, conveniently located near"Tivoli Park".
We have safely arrived to Berlin. Our train from Copenhagen to Hamburg went on a ferry boat to cross over the water! We are staying at Plus Berlin Hostel,which has a nice indoor swimming pool and dry sauna.
Until now, we have had beautiful sunny weather, but today is cold and dreary. We started out taking photos of all the graffiti in East Berlin we could find, but it started raining, so we changed plans and went to the world famous Pergamonmuseum.
Well, that´s my first week of adventure. Tomorrow, we leave for Prague in the Czech Republic!
Did you miss IBM's Pulse 2012 conference? So did I. Last month, I told you all to [mark your calendars], but wasn't sure if I would be there myself or not.
I was invited to attend Pulse this year, but had to instead go to the Hospital for surgery and spend the week recovering. I thought I made that clear on my last post that I would be spending [the week on my back, with a tube in my arm], but apparently, people missed that subtlety.
The tube was actually connected to the back of my left hand, and I was tempted to take pictures of the entire process, but decided not to, since my gown had no pockets to hold my camera. Perhaps it is better it went undocumented. The less you see of the inner workings of a hospital, as a patient, the better. The whole things was quite a blur.
Despite a few mishaps, I managed to survive the week. Many thanks to Hilda, Dina, Crystal, Marcie, Mike, Joe, Ryan, Sue, Debra, Donna, Modrechai, and the rest of the fine medical staff at St. Joseph's for their hospitality! And of course, many thanks to Mo, my parents and sisters for helping me through the recovery!
Fortunately, for those like me who were unable to go to Las Vegas last week, there is the [IBM Pulse2012 Video Library] with highlights of the keynotes and other sessions during the week.
The keynote was led by Phil Tasker, IBM Business Unit Executive (BUE) for STG Education Programs in Growth Markets, then Joe Screnci, head of IBM Storage Sales for Australia. IBM is in the Top 10 Training Hall of Fame, and conducts over 40,000 classes worldwide, resulting in over 1.3 million student days of instructions. IBM Systems Lab and Training technical hosts over three dozen conferences like this one every year.
Next was Clod Barrera, Distinguished Engineer and Chief Technical Strategist for the IBM System Storage product line. He covered future trends in storage as they relate to IBM's Smarter COmputing initiative.
Storage for the Clouds
Clod Barrera presented this break-out session on Cloud Storage. He covered why clouds matter, the various types and purposes of cloud, technology and architectures, and where IBM is headed to support this trend.
Storage for Cloud computing was $1 Billion USD business in 2010, and is expected to grow 32 percent CAGR through, compared to 3.8 percent for non-cloud storage. Clod estimates that 10 to 15 percent of all storage will be in cloud deployments by 2015. Of this storage, analysts expect 50 percent in private clouds, and the other 50 percent in public clouds. For private clouds, clients are looking to "Cloudify" their existing IT infrastructures. For public clouds, the projects are mostly green field.
IBM is also looking to the "arms dealer" of choice for Telcos and other companies looking to launch their own Cloud Services. IBM has a Cloud Services Provider Platform (CSP2) specifically to provide all the tools and technologies needed to make this possible.
Last month, IBM launched several new solutions for Cloud. The IBM Starter Kit for Cloud will help existing IT environments adopt cloud technologies. The IBM Service Agility Accelerator for Cloud is available for more advanced deployments. IBM Service Delivery Manager (ISDM) integrates a collection of software to provide complete integrated service management. IBM CloudBurst provides an integrated hardware-and-software stack for both x86 and POWER chipsets.
Multi-tenancy is also a big issue, and this varies depending on deployment model: IaaS, PaaS, or SaaS. Multi-tenancy is needed to help divide up management tasks, and to ensure that shared resources are paid for and meet SLA requirements accordingly.
Clod feels there are good reasons to use high performance, transactional SAN storage for VMware environments, versus NAS which many people consider simpler to deploy. IBM is also active in open standards, including SNIA's Cloud Data Management Interface [CDMI].
Journey to the Private Cloud
Gary Luke from Brocade provided this session on IBM's SAN384B-2 and SAN768B-2 SAN directors. Brocade is one of IBM's suppliers for SAN switches, and thanks to TRILL being adopted last August by IETF, supports multi-hop FCoE configurations! However, Gary did not talk about FCoE, but rather native FCP and FICON support in these new directors.
According to VMware, only 30 percent of x86 workloads are virtualized by any hypervisor. Gary feels that server virtualization and the use of Solid-State Drives (SSD) in disk arrays are driving existing 8 Gbps SAN to upgrade to 16 Gbps. Gary feels that Fibre-Channel based SANs are best positioned to handle unpredictable peaks in a 24-by-7 world.
The SAN384B-2 can house up to 256 ports (8 Gbps) or 192 ports (16 Gbps) in four slots, 9U chassis. The SAN768B-2 can handle twice these, in a 12U chassis. The nice thing about the 16Gbps ports is that they can auto-negotiate down to 10, 8, 4 and 2 Gbps. This is far better than typical N-2 support, often referred to as the speeds supported, such as 4/2/1 and 8/4/2. An upcoming FOS release will allow people with previous generation SAN384B-1/SAN768B-1 directors to move their 8Gbps blades over to the new SAN384B-2/SAN768B-2 generation models.
Since most CWDM and DWDM only support maximum 10 Gbps FC and 10GbE, Brocade's 16Gbps can automatically drop down to 10 Gbps for direct attachment to CWDM/DWDM, rather than having a step-down box normally required.
A major advancement is the change from copper to optical "Inter-Chassis Links" (ICL). Unlike Inter-switch links (ISL) that use up SAN ports on each box, the ICL is faster, more efficient and does not consume ports. Normally, clients would connect two directors together, but now you can connect up to six chassis together! For example, you can have four SAN368B-2 connected to your host servers, ICL attached to two SAN768B-2, that are then connected to your disk and tape storage devices. The fiber optic ICL allow for up to 50 meters distance. Combining six chassis together would allow the complex to support over 3,000 ports (8 Gbps) or 2,300 ports (16 Gbps).
The SAN384B-2 and SAN768B-2 supports "virtual SAN" logical switches, traffic isoliation (TI) zones, fabric-assigned WWNNs, and fabric-based QoS.
Lastly, Brocade offers a free utility called [SANhealth] that will gather data from your b-type, m-type and even Cisco MDS-based SAN. The data can then be sent to Brocade for analysis, and Brocade will then email back some nice Visio graphs, spreadsheets and other analysis results on the health of your SAN.
IBM wins lots of awards, but this time is unique: [IBM and Fox Networks Group have jointly won an Engineering Emmy® Award] for Innovation from the Academy of Television Arts & Sciences. According to the Academy, by improving the ability of media companies to capture, manage and exploit content in digital form, IBM and Fox have fundamentally changed the way that audio and video content is managed and stored. Here's an excerpt from the IBM Press Release:
"By standardizing technologies in this way, Fox can now use open-standard, file-based tape in all aspects of production, post-production and distribution functions – displacing costly proprietary tape formats and/or disk subsystems. This provides media companies with the consumer equivalent of having their entire library of DVDs online and available at any time, and the ability to go to a specific scene, in any one of the movies, in an instant.
In the early stage of the technology initiative, the IBM/Fox team applied IBM-patented technologies invented by IBM Research for high-speed data movement. They also integrated traditional broadcast transport and encoding standards with IT industry open standards. This allowed either Standard Definition (SD) or HD programming to be available in real time for digital recording and repurposing -- with improved economics."
Unfortunately, people didn't like the name, but they loved the acronym, so it was renamed to Linear Tape File System. IBM offers LTFS single-drive edition on its LTO-5 and TS1140 tape drives, and LTFS library-edition across all of its tape libraries. Since everyone hates proprietary vendor lock-in, IBM has graciously shared LTFS as an open source standard with the rest of the Linear Tape Open consortium.
(Note: I was not there at the awards ceremony. The pictures were taken by Ed Childers, David Pease and Rainer Richter of each other. Additional photos are available on this [Flicr photo album].)
(1) Rainer Richter, Media Technology Market Partners LLC [MTMP], presenting the Emmy to Steve Canepa, IBM General Manager for Media and Entertainment industry. MTMP is an IBM Business Partner that offers integrated solutions for LTO and LTFS, consulting, services, and technology to the media and entertainment industry…
(2) Ed Childers, IBM manager of the Tape Drive Development team, holding the Emmy. Fellow IBM blogger Steve Hamm credits Ed on coming up with the idea for LTFS seven years ago, in his blog post [Coding and Loading in Las Vegas: How a Team of IBM Researchers Helped Transform the Way Video is Stored]. Ed wanted to make tape storage easier to use and to integrate it into the workflow of networks and studios, and suggested using an indexing system that would allow people to write software that would make video more accessible.
(3) David Pease, IBM Senior Technical Staff Member from the IBM Almaden Research Center, holding the Emmy. Along with Lucas Villa Real (IBM Brazil) and Michael Richmond (IBM Almaden), David and his team were able to come up with a working prototype in just four months. Michael discusses this in his posts [Tape? Does anyone care about Tape anymore?"] and [the Emmy goes to... LTFS].
Of course, Technology is only worthwhile if you put it to use. Our friends at FOX initially partnered with IBM to develop this video archive solution for the National Football League (NFL). If there is one place that "re-purposes" a lot of video footage, it is sports television. The technology proved so useful that FOX has since expanded it to other types of programming.
I have arrived safely to San Francisco, and was able to check-in at the hotel, pick up my registration badge for Oracle OpenWorld 2011, and attend the first keynote session. This is the largest Oracle OpenWorld event to-date, with over 45,000 attendees from 117 different countries. There are 520,000 square feet of exhibition floor, and over 2,400 educational sessions. The conference is spread across the different buildings of the Moscone center, as well as nearby hotels. On average, attendees will walk seven miles during the week.
Larry Ellison was the keynote speaker for this first kick-off session. He focused almost exclusively on server and storage hardware. He feels that business is all about moving data, not doing integer math.
At the beginning of 2011, Oracle had only sold about 1,000 Exadata, but they have a sales target to sell an additional 3,000 Exadata boxes by year end.
The Exadata offers up to 10x columnar compression, and has 10x faster bandwidth (40Gbps Infiniband versus 4Gbps FCP). If you have a 100TB database, it would take up only 10TB of disk with this approach. He claims that the 90TB of disk you don't have to buy can then be used to buy more DRAM and/or Flash SSD.
(Realistically, since SSD is 15x more expensive than spinning disk, you can only purchase about 6TB of Flash for the 90TB you save on disk!)
Larry claims the design point for Exadata and Exalogic was to offer a system that was more powerful than IBM's fastest P795 computer, but cheaper than commodity x86 hardware. His secret is to "Parallel everything" for faster performance, and no single points of failure (SPOF). Exadata offers up to 10-50x faster query, and 4-10x faster OLTP. To keep costs low, Exadata uses all commodity hardware except the Infiniband. He cited various customer examples:
A company replaced 36 Teradata with 3 Exadata and result was application was 8x faster.
Banco Chile 9x faster than previous system
Deutsche Post 60x faster
Sogetti gets 60x faster backups.
French bank BNP Paribas 17x faster and no change to applications.
Proctor & Gamble 18x faster
Merck 5x faster
Turkcell 250TB compressed to 25TB, 10x faster
The problem was that in each example, he said what it was compared against was the old previous system, which varies and could have been an older Sun system, or an old system from HP, IBM or Dell. Perhaps it was a freudian slip, but Larry mistakenly said "Paralyze" your applications, when he probably meant to "Parallelize".
Of all their 380,000 Oracle customers, 70 percent have SPARC/Solaris and/or Linux. Last week, Oracle announced the new SPARC-T4, which Larry claimed was 5x faster than the previous SPARC-T3. Larry feels that for the first time ever, a non-IBM CPU can challenge the long-standing rein of the IBM POWER series processor. Larry admitted that the IBM POWER7 chip actually did some tasks faster than the SPARC-T4, so his work is not yet done, but they plan to offer a new SPARC-T5 next year that will be 2x better than the SPARC-T4.
Larry compared the I/O bandwidth of serv ers based on SPARC-T4, compared to POWER7, and found that the SPARC-T4 has double the I/O bandwidth, for a cost that was only about 1/4 the cost of a mainframe. IBM offers both. POWER7-based servers for CPU-intensive workloads, and System z (S/390)-based systems for I/O-intensive workloads. Larry feels that even though POWER7 is superior than SPARC-T4 for mathematical calculations, all business applications are focused on I/O-bandwidth to move data, not computations.
Larry claims the new SPARC-T4 can do 1.2 million IOPS. He uses 40 Gbps Infiniband instead of traditional SAN-attached FCP solutions.
A new "box" called Exalytics, combines their commodity hardware platform with a hueristic adaptive in-memory cache, their latest "me-too" solution that compares with what IBM already offers in [IBM SolidDB]. In fact, their me-too is not even internally developed, but rather the result of an acquisition of a company called "Times Ten". I thought it was interesting that the only piece of Oracle software mentioned during Larry's 90-minute speach, was this piece of acquired technology. The new Exalytics product run on a small rack and grow, analyzing relational data, non-relational OLAP, as well as unstructured documents. The result is what Larry called "the Speed of Light".
He also mentioned that Bob Shimp would kick-off the Cloud later in the week. Given that Larry himself thought that Cloud was a stupid, over-marketed term that nobody has deployed over the past few years, to a complete believer, claiming that over 20 live demos will be given this year on Cloud.
Perhaps the funniest quote was his motivation to use Infiniband as the interconnect
"Ethernet was invented by Xerox when I was a child."
-- Larry Ellison
Here are some sessions that IBM is featuring on Monday. Note the first two are Solution Spotlight sessions at the IBM Booth #1111 where I will be most of the time.
IBM Cloud Computing Solutions for Oracle
10/03/11, 10:30 a.m. – 11:00 a.m., Solution Spotlight, Booth #1111 Moscone South
Presenter: Chuck Calio,Technical Strategist, IBM Systems & Technology Group
IBM is recognized in the IT industry as one of the "Big 6" cloud providers, along with Amazon, Google, Microsoft, Salesforce and Yahoo. This session will highlight how IBM Cloud offerings apply to Oracle applications.
Lowering Cost and increasing efficiency in your long term support of Oracle EPM and BI
10/03/11, 3:00 p.m. -- 3:30 p.m., Solution Spotlight, Booth #1111 Moscone South
Presenter: Matthew Angelstad, IBM Global Business Solutions - Oracle EPM (Hyperion) Practice Lead
In 2007, Oracle acquired Hyperion, a leading provider of performance management software. This session will show how IBM helps Oracle clients unify Enterprise Performance Management (EPM) and Business Intelligence (BI) in a cost-effective manner, supporting a broad range of strategic, financial and operational management processes.
Application Strategy: Charting the Course for Maximum Business Value
10/03/11, 3:30 p.m. – 4:30 p.m., OpenWorld session #39061
Presenter: Mike Marchildon, IBM
The industry is undergoing a shift from single Enteprise Resource Planning (ERP) application to second-generation platforms containing diverse yet interdependent systems. This shift presents opportunities and challenges for both IT and the business.