Tony Pearson is a Master Inventor and Senior IT Architect for the IBM Storage product line at the
IBM Systems Client Experience Center in Tucson Arizona, and featured contributor
to IBM's developerWorks. In 2016, Tony celebrates his 30th year anniversary with IBM Storage. He is
author of the Inside System Storage series of books. This blog is for the open exchange of ideas relating to storage and storage networking hardware, software and services.
(Short URL for this blog: ibm.co/Pearson )
My books are available on Lulu.com! Order your copies today!
Safe Harbor Statement: The information on IBM products is intended to outline IBM's general product direction and it should not be relied on in making a purchasing decision. The information on the new products is for informational purposes only and may not be incorporated into any contract. The information on IBM products is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for IBM products remains at IBM's sole discretion.
Tony Pearson is a an active participant in local, regional, and industry-specific interests, and does not receive any special payments to mention them on this blog.
Tony Pearson receives part of the revenue proceeds from sales of books he has authored listed in the side panel.
Tony Pearson is not a medical doctor, and this blog does not reference any IBM product or service that is intended for use in the diagnosis, treatment, cure, prevention or monitoring of a disease or medical condition, unless otherwise specified on individual posts.
Chris Evans over at Storage Architect posts aboutHardware Replacement Lifecycle Update, on how storage virtualization can helpwith storage hardware replacemement. He makes two points that I would like to comment on.
... indeed products such as USP, SVC and Invista can help in this regard. However at some stage even the virtualisation tools need replacing and the problem remains, although in a different place.
Knowing that replacement of technologies at all levels are inevitable, IBM System Storage SAN Volume Controlleris actually designed to allow cluster non-disruptive upgrade, which we announcedMay 2006.
The process is quite elegant. The SVC consists of one or more node-pairs, and can be upgraded while the systemis up and running by replacing nodes one at a time in a sequence of suspend and resume. All of the mapping tablesare loaded onto the new nodes from the rest of the still active nodes.
I was hoping as part of the USP-V announcement HDS would indicate how they intend to help customers migrate from an existing USP which is virtualising storage, but alas it didn't happen.
Unlike the SVC, once cannot just upgrade the USP in place and make it into a USP-V. While it might be possible tounplug external disk from the old USP, and re-plug into the new USP-V, what do you do about the internal disk data?I doubt you can just move drawers and trays of disk from the old to the new. The data has to be moved some other way.
Some have asked why not just put an SVC in front of both the old USP and the new USP-V and transfer the data that way.While SVC does support virtualizing the old USP device, IBM is still testing the new USP-V as a managed device, and so this solution is not yet available, and would only apply to the LUNs in the USP-V, not the volumes specifically formatted for System i or System z.
An alternative is to take advantage of IBM's Data Mobility Services, the result of our recentacquisition of SofTek. IBM can help you both mainframe and distributed systems data from any device, to any device.
In a typical four year lifecycle of storage arrays, it might take six months or so to fill up the box, and might takeas much as a year at the end to move the data out to other equipment. SVC can greatly reduce both of these, so that you can take immediate advantage of new equipment as soon as possible, and keep using it for close to the full four years,migrating weeks or days before your lease expires.
Last week, a writer for a magazine contacted us at IBM to confirm a quote that writing a Terabyte (TB) on disk saves 50,000 trees. I explained that this was cited from UC Berkeley's famousHow Much Information? 2003 study.
To be fair, the USA Today article explains that AT&T also offers "summary billing" as well as "on-line billing", but apparently neither of these are the default choice. I can understand that phone companies send out bills on paper because not everyone who has a phone has internet access, but in the case of its iPhone customers, internet access is in the palm of your hands! Since all iPhone customers have internet access, and AT&T knows which customers are using an iPhone, it would make sense for either on-line billing or summary billing to be the default choice, and let only those that hate trees explicitly request the full billing option.
Sending a box of 300 pages of printed paper is expensive, both for the sender and the recipient. This informationcould have been shipped less expensively on computer media, a single floppy diskette or CDrom for example. Forthose who prefer getting this level of detail, a searchable digitized version might be more useful to the consumer.
Which brings me to the concept of Information Lifecycle Management (ILM). You can read my recent posts on ILM byclicking the Lifecycle tab on the right panel, or my now infamous post from last year about ILM for my iPod.
His recollection of the history and evolution of ILM fairly matches mine:
The phrase "Information Lifecycle Management" was originally coined by StorageTek in early 1990s as a way to sell its tape systems into mainframe environments. Automated tape libraries eliminated most if not all of the concerns that disk-only vendors tout as the problem with manual tape. I began my IBM career in a product now called DFSMShsm which specifically moved data from disk to tape when it no longer needed the service level of disk. IBM had been delivering ILM offerings since the 1970s, so while StorageTek can't claim inventing the concept, we give them credit for giving it a catchy phrase.
EMC then started using the phrase four years ago in its marketing to sell its disk systems, including slower less-expensive SATA disk. The ILM concept helped EMC provide context for the many acquisitions of smaller companies that filled gaps in the EMC portfolio. Question: Why did EMC acquire company X? Answer: To be more like IBM and broaden its ILM solution portfolio.
Information Lifecycle Management is comprised of the policies, processes,practices, and tools used to align the business value of information with the mostappropriate and cost effective IT infrastructure from the time information isconceived through its final disposition. Information is aligned with businessrequirements through management policies and service levels associated withapplications, metadata, and data.
Whitepapers and other materials you might read from IBM, EMC, Sun/StorageTek, HP and others will all pretty much tell you what ILM is, consistent with this SNIA definition, why it is good for most companies, and how it is not just about buying disk and tape hardware. Software, services, and some discipline are needed to complete the implementation.
While the SNIA definition provides a vendor-independent platform to start the conversation, it can be intimidatingto some, and is difficult to memorize word for word.When I am briefing clients, especially high-level executives, they often ask for ILM to be explained in simpler terms. My simplified version is:
Information starts its life captured or entered as an "asset" ...
This asset can sometimes provide competitive advantage, or is just something needed for daily operations. Digital assets vary in business value in much the same way that other physical assets for a company might. Some assets might be declared a "necessary evil" like laptops, but are tracked to the n'th degree to ensure they are not lost, stolen or taken out of the building. Other assetsare declared "strategically important" but are readily discarded, or at least allowed to walk out the door each evening.
... then transitions into becoming just an "expense" ...
After 30-60 days, many of the pieces of information are kept around for a variety of reasons. However, if it isn'tneeded for daily operations, you might save some money moving it to less expensive storage media, throughless expensive SAN or LAN network gear, via less expensive host application servers. If you don't need instantaccess, then perhaps the 30 seconds or so to fetch it from much-less-expensive tape in an automated tape librarycould be a reasonable business trade-off.
... and ends up as a "liability".
Keeping data around too long can be a problem. In some cases, incriminating, and in other cases, just having toomuch data clogs up your datacenter arteries. If not handled properly within privacy guidelines, data potentially exposes sensitive personal or financial information of your employees and clients. Most regulations require certain data to be kept, in a manner protected against unexpected loss, unethical tampering, and unauthorized access, for a specific amount of time, after which it can be destroyed, deleted or shredded.
So ILM is not just a good idea to save a company money, it can keep them out of the court room, as well as help save the environment and not kill so many trees. Now that 100 percent of iPhone customers have internet access, and a goodnumber of non-iPhone customers have internet access at home, work, school or public library, it makes sense for companies to ask people to "opt-in" to getting their statements on paper, rather than forcing them to "opt-out".
Eventually hardware fails, ... ... eventually software works.
For a solid backup product, consider usingIBM Tivoli Storage Manager.I use it to protect all my data on my laptop. And when switching recently from my old Thinkpad T30 to my newThinkpad T60, used it to transfer my data over as well.[Read More]
In addition to creating the Dilbert cartoon, Scott Adams has a blog, which sometimes is quite serious,and other times quite funny. The anticipated 30x cost of "Flash Drives" for Enterprise disk systems reminded meof one of Scott's articles from November 2007 titled [Urge to Simplify].Here's an excerpt:
Now the casinos have people trained, like chickens hoping for pellets, to take money from one machine (the ATM), carry it across a room and deposit in another machine (the slot machine). I believe B.F. Skinner would agree with me that there is room for even more efficiency: The ATM and the slot machine need to be the same machine.
The casinos lose a lot of money waiting for the portly gamblers with respiratory issues to waddle from the ATM to the slot machines. A better solution would be for the losers, euphemistically called “players,” to stand at the ATM and watch their funds be transferred to the hotel, while hoping to somehow “win.” The ATM could be redesigned to blink and make exciting sounds, so it seems less like robbery.
I’m sure this is in the five-year plan. Longer term, people will be trained to set up automatic transfers from their banks to the casinos. People will just fly to Vegas, wander around on the tarmac while the casino drains their bank accounts, then board the plane and fly home. The airlines are already in on this concept, and stopped feeding you sandwiches a while ago.
Perhaps EMC can redesign its DMX-4 to "blink and make exciting sounds" as well. The Flash Drives were designedfor the financial services industry, so those disk systems could be directly connected to make transfers between the appropriate bank accounts.
The Harvard Extension School is running a course focused on virtual law with a Second Life component. Rebecca Nesson (’Rebecca Berkman’ in Second Life) is teaching the class. The lectures, which look fascinating, are available to at-large participants on Berkman Island [SLURL: http://slurl.com/secondlife/Berkman/113/70/24].
You can attend the lectures in Second Life on Monday evenings from 8:00-10:00pm EST (5:00-7:00pm SL time). Videos of past lectures are linked on the course’s web site, where you can also find the syllabus, a wiki, and more.
The US version of The Office (which does an excellent job of being almost as funny as the BBC version) is no stranger to life online. It’s fun to spot Kevin, Meredith, Creed, Roy, Pam all on MySpace, and Dwight has a blog. This week they dipped into Second Life. The very same week as CSI:NY; It’s all getting very mainstream.
Of course, the Office’s treatment of SL was as tongue-in-cheek as you’d expect…
Dwight:“Second Life is not a game. It is a Multi User Virtual Environment. It doesn’t have points or scores or winners or losers.”
Jim:“Oh, it has losers.”
Steve Nelson at Clear Ink, the team behind bringing the office into SL for the episode, has [written about the project] and carefully lists the locations and clothing used.
I watched this episode and loved how they were able to blend it in seamlessly without looking out of placeor awkward reference.
Cisco Systems Inc. has been staging virtual meetings between developers and channel partners in Second Life for more than a year, but this invitation was a first for me. So a presentation announcing the winners of a networking technology innovation contest -- inside a Second Life simulation -- seemed like the place to be.
I'm probably an SL noob (for newbie) by most standards, but I've spent enough time there to know most of the ways to move and how to search out islands and events.
In all, I would say the Cisco event sparked my interest in the SL virtual meeting format, but my attention was focused more on making things in SL work smoothly than on the material presented.
I've had some interesting conversations with event-coordinators looking for advice on setting up events in Second Life, so I suspect that is a good sign that this is still growing momentum.
We have some exciting webcasts in the upcoming weeks!
Smarter Enterprises Need Smarter Storage
In this [InformationWeek webcast], my IBM colleague Allen Marin will present a brief overview of IBM Smarter Storage for the enterprise with a focus on new high-end disk and Virtual Tape solutions.
Allen will take you through the recent enhancements [announced earlier this month], highlighting how the new capabilities can address the requirements of your mission-critical applications, as well as your evolving business analytics, and cloud initiatives.
Date: Wednesday, October 24, 2012 Time: 10:00 AM PDT / 10:00AM Arizona / 1:00 PM EDT Duration: 60 Minutes
[Register now!] All registrants will get the independent Clipper Group Report - "When Infrastructure Really Matters - A Focus on High-End Storage" - free!
Smarter Storage for Midsize Businesses
Businesses of all sizes are getting buried in the avalanche of data. Data is coming in at faster rates and in greater volumes. The value of data is increasing. Old processes and technologies aren't working. Midsize businesses have the same issues managing the rapid growth of data as large enterprises, but they don't have the same size budget or staff. They need advanced capabilities at an affordable price that are easy to implement.
Speakers for this webcast include Brian Truskowski, General Manager, IBM System Storage and Networking; Ed Walsh, Vice President of Market and Strategy, IBM System Storage; and Tommy Rickard, IBM Director, UK Storage Development.
Date: Tuesday, November 6, 2012 Time: 8:00 AM PST / 9:00AM Arizona / 11:00 AM EST Duration: 60 Minutes
[Register now!] Learn how new IBM Smarter Storage solutions can help midsize businesses tame the explosion of information and their IT budgets.
I hope you can find time in your busy schedule to participate in one or both of these webcasts.
Are you looking for new storage for 2014? Time to replace that old gear on your IT floor?
The decisions you make about your IT infrastructure affect everything -- from database and business analytics to cloud and virtualization. That's why it's more important than ever to choose wisely.
If you are currently running on storage from HP, HDS, EMC or one of IBM's many other competitors, you might want to take a fresh new look at IBM storage which...
performs faster with greater throughput and lower latency,...
and is easier to use, ...
AND costs less over the next three to five years!
Next week, on January 16, senior IBM executives will share news about breakthrough technologies, featuring Intel® processors, that enhance Smarter Computing servers and storage.
(This webcast will be available worldwide. I, myself, will be in Winnipeg, Canada, freezing my [tuque] off!)
In this webcast, you will learn how to improve decision support and data processing for your mission-critical applications, drive higher performance on analytics and increase agility and flexibility through scalable solutions.
I can't believe we got snow this week on Valentine's Day! It didn't last long on the ground here in Tucson, but there are still some white caps in our mountains. For those of you "trapped" by snow, or too much work, here are two upcoming events you can attend from your desk and computer!
IBM Oracle Virtual University 2012
Please join us for the fourth annual IBM Oracle Virtual University that runs "live" for 24 hours, then continues 'on-demand' replay through the remainder of 2012.
From: Tuesday, February 21, 6:00 am US Eastern Time EST (6:00 pm China Time)
To: Wednesday, February 22, 6:00 am EST
This is a great educational event for IBM and Business Partner sales & technical teams who sell IBM Oracle solutions or have Oracle solutions installed in their account. It is for anyone who is new to or interested in the IBM Oracle Alliance as well as experienced sales & technical people who need all the latest on the IBM/Oracle co-opetition relationship for 2012 and beyond.
This VIRTUAL on-line event will cover key topics around the IBM Oracle Alliance. I am one of the speakers and will cover IBM System Storage offerings as they relate to Oracle software.
This is a chance for sellers to hear an update on what's new, unique and available to sell in 2012. The goal of this session is to help enable you to sell more IBM products and services with Oracle solutions in 2012! Learn where to go for help to better understand these solutions, close more deals and reach your targets.
Even through economic challenges, storage requirements have continued to grow along with the information explosion.
Join us for this informative webcast and hear from Jon Toigo, CEO and Managing Principal of Toigo Partners, as he discusses six cutting-edge storage technologies that are ready for prime time and can help transform your data center.
Date: Tuesday, February 28
Time: 1:00 pm EST, 12"00 pm CST, 10:00 am PST
The featured speaker is fellow blogger Jon Toigo, CEO and Managing Principal, Toigo Partners, an outspoken technology consumer advocate and vendor watchdog whose articles, columns, and blog posts on [DrunkenData.com] are enjoyed by over a million readers per month.
Here are some upcoming events related to IBM Storage!
If you sell IBM and/or Oracle solutions, please join me for IBM Oracle Virtual University 2013!
A few weeks ago, I recorded a session on IBM Storage: Overview, Positioning and How to Sell that will be available on demand starting tomorrow, February 26th, at the IBM Oracle Virtual University 2013.
It's one of 65 new sessions that will help IBM to surround Oracle applications with IBM infrastructure, services and industry solutions. Oracle software, after all, runs best on IBM hardware. Other highlights of Oracle Virtual University include a live executive State of the Alliance session with Q&A, Oracle keynote, updates by Oracle product managers, sessions on PureSystems, Selling IBM into an Oracle environment, Cloud, and much more.
There will be live technical teams on hand throughout launch day to answer your questions in real time, so I hope you can carve out 30 minutes or more on February 26th to take advantage of these available resources.
After helping launch the first Pulse back in 2008, I have sadly not been back since. Last year, I was invited to attend as a last-minute replacement for another speaker, but I was busy [having emergency surgery].
This year's [Pulse 2013] conference looks amazing. It will be held in Las Vegas, Nevada. Guest Speaker Payton Manning, NFL 4-time MVP football player, and Carrie Underwood, 6-time Grammy award winner, join IBM's Software Group executives and experts on how IBM Tivoli can help optimize your IT infrastructure.
Sadly, once again, I will not be there at Pulse. This time, I will be on the East Coast visiting clients instead, but my on-premise correspondent, Tom Rauchut, has informed me that he will be there. Hopefully, he will provide me something to write about.
Later in March, I will be in Brussels, Belgium for the Storage Expo. This is held March 20-21, at the Brussels-Expo venue. I will be presenting several topics each day, as well as visit clients in the area. This event comes on behalf of IBM Belgium in association with IBM Business Partner IRIS-ICT.
If you plan to participate in any of these events, let me know!
Last week, US President Barack Obama declared September 2011 as "National Preparedness Month". Here is an excerpt of the press release:
Whenever our Nation has been challenged, the American people have responded with faith, courage, and strength. This year, natural disasters have tested our response ability across all levels of government. Our thoughts and prayers are with those whose lives have been impacted by recent storms, and we will continue to stand with them in their time of need. This September also marks the 10th anniversary of the tragic events of September 11, 2001, which united our country both in our shared grief and in our determination to prevent future generations from experiencing similar devastation. Our Nation has weathered many hardships, but we have always pulled together as one Nation to help our neighbors prepare for, respond to, and recover from these extraordinary challenges.
In April of this year, a devastating series of tornadoes challenged our resilience and tested our resolve. In the weeks that followed, people from all walks of life throughout the Midwest and the South joined together to help affected towns recover and rebuild. In Joplin, Missouri, pickup trucks became ambulances, doors served as stretchers, and a university transformed itself into a hospital. Local businesses contributed by using trucks to ship donations, or by rushing food to those in need. Disability community leaders worked side-by-side with emergency managers to ensure that survivors with disabilities were fully included in relief and recovery efforts. These stories reveal what we can accomplish through readiness and collaboration, and underscore that in America, no problem is too hard and no challenge is too great.
Preparedness is a shared responsibility, and my Administration is dedicated to implementing a "whole community" approach to disaster response. This requires collaboration at all levels of government, and with America's private and nonprofit sectors. Individuals also play a vital role in securing our country. The National Preparedness Month Coalition gives everyone the chance to join together and share information across the United States. Americans can also support volunteer programs through www.Serve.gov, or find tools to prepare for any emergency by visiting the Federal Emergency Management Agency's Ready Campaign website at [www.Ready.gov] or [www.Listo.gov].
In the last few days, we have been tested once again by Hurricane Irene. While affected communities in many States rebuild, we remember that preparedness is essential. Although we cannot always know when and where a disaster will hit, we can ensure we are ready to respond. Together, we can equip our families and communities to be resilient through times of hardship and to respond to adversity in the same way America always has -- by picking ourselves up and continuing the task of keeping our country strong and safe.
NOW, THEREFORE, I, BARACK OBAMA, President of the United States of America, by virtue of the authority vested in me by the Constitution and the laws of the United States, do hereby proclaim September 2011 as National Preparedness Month. I encourage all Americans to recognize the importance of preparedness and observe this month by working together to enhance our national security, resilience, and readiness.
IBM has several webinars to help you prepare for upcoming disasters.
Today, September 8, at 4pm EDT, IBM is hosting a [CloudChat on Business Resilience] will focus on resiliency and continuity in the cloud—a timely topic considering the recent weather events on the East Coast of the U.S. This chat will include Richard Cocchiara, IBM Distinguished Engineer and CTO, IBM Business Continuity and Resiliency Services (@RichCocchiara1) and Patrick Corcoran, Global Business Development, IBM Business Continuity and Resiliency Services (@PatCorcoranIBM).
Don't think you can afford Disaster Recovery planning? Next week, September 13, I will be joined with a few other experts on freeing up much needed funds from your tight IT budget, by being more efficient. The Webinar [Taming Data Growth Made Easy] is part of IBM's "IT Budget Killer" series.
Lastly, on September 21, IBM will have the Webinar [Planning for Disaster Recovery in a Power Environment: Best Practices to Protect Your Data]. This will cover principal lessons learned from disasters like Hurricane Katrina and the World Trade Center, local and regional considerations for Disaster Recovery Planning, planning Recovery Time Objectives (RTOs), and best practices for automation, mirroring and multiple Site Operational Efficiencies. A customer case study from University of Rochester Medical Center (URMC) will help reinforce the concepts, with a discussion on how a major hospital ensures Business Continuity via Contingency Planning using IBM Power Systems. The speakers in clude Steve Finnes, World Wide Offering Manager for IBM Power Systems, Vic Peltz, Consulting IT Architect for WW Business Continuance Technical Marketing, and Rick Haverty, Director of IT Infrastructure at University of Rochester Medical Center (URMC).
Hopefully, you will find these webinars useful and informative!
An exciting new addition to the IBM storage line, the Storwize V7000 is a very versatile and solid choice as a midrange storage device. This session will cover a technical overview of the controller as well as its positioning within the overall IBM storage line.
xST04 - XIV Implementation, Migration and Optimization
Attend this session to learn how to integrate the IBM XIV Storage System in your IT environment. After this session, you should understand where the IBM XIV Storage system fits, and understand how to take full advantage of the performance capabilities of XIV Storage by using the massive parallelism of its grid architecture. You will learn how to migrate data onto the XIV and hear about real world client experiences.
xST05 - IBM's Storage Strategy in the Smarter Computing Era
Want to understand IBM's storage strategy better? This session will cover the three key themes of IBM's Smarter Computing initiative: Big Data, Optimized Systems, and Cloud. IBM System Storage strategy has been aligned to meet the storage efficiency, data protection and retention required to meet these challenges.
IBM offers encryption in a variety of ways. Data can be encrypted on the server, in the SAN switch, or on the disk or tape drive. This session will explain how encryption works, and explain the pros and cons with each encryption option.
sAC01 - IBM Information Archive for email, Files and eDiscovery
IBM has focused on data protection and retention, and the IBM Information Archive is the ideal product to achieve it. Come to this session to discuss archive solutions, compliance regulations, and support for full-text indexing and eDiscovery to support litigation.
sGE04 - IBM's Storage Strategy in the Smarter Computing Era
Want to understand IBM's storage strategy better? This session will cover the three key themes of IBM's Smarter Computing initiative: Big Data, Optimized Systems, and Cloud. IBM System Storage strategy has been aligned to meet the storage efficiency, data protection and retention required to meet these challenges.
sSM03 - IBM Tivoli Storage Productivity Center – Overview and Update
IBM's latest release of IBM Tivoli Storage Productivity Center is v4.2.2, a storage resource management tool that manages both IBM and non-IBM storage devices, including disk systems, tape libraries, and SAN switches. This session will give an overview of the various components of Tivoli Storage Productivity Center and provide an update on what's new in this product.
sSN06 - SONAS and the Smart Business Storage Cloud (SBSC)
Confused over IBM's Cloud strategy? Trying to figure out how IBM Storage plays in private, hybrid or public cloud offerings? This session will cover both the SONAS integrated appliance and the Smart Business Storage Cloud customized solution, and will review available storage services on the IBM Cloud.
sTA01 - Tape Storage Reinvented: What's New and Exciting in the Tape World?
This very informative session will keep you up to date with the latest tape developments. These include the TS3500 tape library connector Model SC1 (Shuttle). The shuttle enables extreme scalability of over 300,000 tape cartridges in a single library image by interconnecting multiple tape libraries with a unique, high speed transport system. The world's fastest tape drive, the TS1140 3592-E07, will also be presented. The performance and functionality of the new TS1140 as well as the new 4TB tape media will be discussed. Also, the IBM System Storage Linear Tape File System (LTFS), including the Library Edition, will be presented. LTFS allows a disk-like, drag-and-drop interface for tape. This is a not-to-be-missed session for all you tape lovers out there!
In December, I will be going to Gartner's Data Center Conference in Las Vegas, but the agenda has not been finalized, so I will save that for another post.
I hope everyone enjoyed the French Open in Second Life! Here are some upcoming events:
Rational Software Development Conference comes to Second Life
As part of its commitment to the developer community, IBM is broadening the experience for conference visitors and avatars visiting IBM CODESTATION, in the virtual world of Second Life. During RSDC this year, visitors can view the General Sessions, catch Rational product demonstrations, interact with Rational experts, and learn about the first CODESTATION "Coder's Challenge" kicking off in July.
For Rational Software Development Conference (RSDC) information and registration, running June 10-14:here
Virtual Technical Briefing in Second Life: Web 2.0
Join IBM developerWorks in Second Life for a virtual Web 2.0 Briefing on June 21, 2007 at 12:30 pm EDT/ 9:30 am PDT. During this briefing from IBM developerWorks you'll see presentations on Web 2.0 technologies, a flash demo of associated hot technologies and have a chance to have your questions answered by IBM experts.
In the last two years Web 2.0 has created one of the most remarkable growth surges in Web application history. The transition of consumer Web sites from isolated information silos to sources of shared content and functionality, make the Web a true computing platform serving web applications to end-users. Now it's time to take the lessons learned from that success and see how it can bring value to you and your business.
Based on our success for our April 26 event, we decided to have the next event in September. More details to follow,but we plan to have it open to customers, analysts and business partners. If you are interested in participating, now is a good time to get your avatar in second life up and running. If you need "System Storage", "IBM Business Partner" logo clothing for your avatar, send me a note.
Every September, IBM Tucson spends a Wednesday or Saturday to help out local non-profit charities. The event is orgnaized the the local United Way. My first one was packing boxes of food for the [Community Food Bank of Southern Arizona] on September 12, 2001, the day after the [tragic events in New York and Washington DC]. The mindless activity of putting a bottle, bag or can into one box after another helped us cope with the shock and awe that week.
So, it seemed fitting on the 10th anniversary of that event to go back to the Community Food Bank and help pack boxes of food. The facility received nearly $200,000 in donations in response to the [shooting of US Congresswoman Gabrielle Giffords]. Her husband, astronaut Mark Kelly, suggested that dontaions go in part to the Tucson Community Food Bank, and with the money they were able to expand operations, dedicating a portion as the [Gabrielle Giffords Family Assistance Center] to bring together food handouts with the [Supplemental Nutrition Assistance Program for food stamps, and the Women with Infant Children (WIC) program. One-stop assistance!
This year, nearly 500 Tucson IBMers to complete 22 projects at 17 nonprofit agencies. We were not alone, we were joined by volunteers from Bank of America, Texas Instruments, Tucson Medical Center, Geico Insurance, University of Arizona, Cox Cable TV, Desert Diamond Casinos, The Westin La Paloma Resort and Spa, the Arizona Lottery, Community Partnership of Southern Arizona (CPSA), Pizza Hut, Arizona Daily Star, 94.9 MixFM Radio, BizTucson, and News 4 Tucson (our local NBC affiliate).
In a bit of competition, our team, Team B, of 14 IBMers, competed against another team, Team A, of 20 people. Despite having fewer people, we were able to pack 746 boxes, representing 20,000 pounds of food, beating out Team A which only packed 18,000 pounds. (I have chosen not to identify anyone on Team A, no need to rub their noses in it. This was all for a good cause.)
Each box contained cereal, canned evaporated milk, canned vegetables and fruits, fruit juice, rice, and dry beans. My job on the assembly line was to put two half-gallon jugs of grape juice in the box and move it down the line.
What lessons can a team of people learn from an activity like this?
When you put a bunch of efficiency experts from IBM on a task, they will self-organize and self-manage for optimum performance, just as we don on our regular day jobs.
No matter what you plan in advance, individual personalities and strengths surface, encouraging minor adjustments to process and procedures to be more efficient.
In an assembly line process, where each person has to wait for the person before them to finish their assigned task, it becomes obvious who is not pulling their fair share of the work. In this manner, everyone holds everyone else accountable for their output.
This was a great day for a good cause. The Community Food Bank qualifies for the Arizona [Working Poor Tax Credit] program. For every dollar the Community Food Bank receives, they can give 10 dollars of food to someone in need.
Special thanks to Greg Kishi for being our team leader for this event, and to Carol Tribble for taking these photographs.
While many are just becoming familiar with the end-user interfaces of Web 2.0, from blogs and wikis to FaceBook and FlickR, fewer may be familiar with the "information infrastructure" of servers and storagebehind the scenes.
Last year, I bought an XO laptop under the One Laptop Per Child [OLPC] foundation's Give-1-Get-1 program and posted my impressions on this blog. One in particular, my post[Printingon XO laptop with CUPS and LPR] showed how to print from the XO laptop over to a network-attached printer.This caught the attention of the OLPC development team, who asked me tohelp them with another project as a volunteer. Before accepting, I had to learn what skills they were really looking for, especially since I do notconsider myself an expert in neither printing nor networking.
(Unlike a regular 9-to-5 job where most people just try to look busy for eight hours a day, doingvolunteer work means being ready to ["roll up your sleeves"] and actuallyaccomplish something. This applies to any kind of volunteer work, from hammering nails for [Habitat for Humanity] to sorting cans at the [Community Food Bank].Best Buy uses the phrase "Results Oriented Work Environment" [ROWE] to describetheir latest program, modeled in part after the mobile workforce policies of Web2.0-enlightened companiesIBM and Sun, but that is perhaps a topic for another blog post!)
Apparently, to support a school full of students with XO laptops, it would be nice to have a few serversthat provide support to manage the class lesson plans, make reading materials and other content available,and keep track of results. What they need is an "information infrastructure"! They decided on two specific servers:
School Server -- this would run a popular class management system called [Moodle]
Library Server -- a server for a digital library collection, based on Fedora Commons[16-minute video]
In keeping with OLPC philosophy to use free and open source software[FOSS], both servers are based on the [LAMP] platform. LAMP is an acronym for thecombined software bundle of Linux, Apache, MySQL and a Programming language like PHP. The "XS" team working onthe school server wanted me to build a LAMP server and install Moodle to help test the configuration, determinewhat other software is required, and perhaps develop a backup/recovery scenario. Basically, they needed someone with Linux skills to put some hardware and software together.
(I am no stranger to Linux. Back in the 1990s, I was part of the Linux for S/390 team, led the effort to createthe infamous "compatible disk layout" (CDL) that allows z/OS to access ESCON and FICON-attached Linux volumes,took my LPI certification exam, and led a team to validate FCP drivers for our disk and tape storage systems. For an IBMer to volunteer foran Open Source community project, you have to take an "open source" class and get management approval to reviewfor any possible "conflicts of interest". I got this all taken care of, and accepted to help the XS team.)
Building a test environment is similar to baking a cake. You have a recipe, utensils, and ingredients. Here'sa bit of description of each of the ingredients:
Like Windows, the Linux operating system comes in different flavors to run on handhelds, desktops and servers. For servers, IBM tends to focus on Red Hat Enterprise Linux (RHEL) and SUSE Linux Eneterprise Server (SLES). However, the XS team decidedinstead to use [Fedora 7], a community-supported version from Red Hat. Earlier versions of Fedora were known as "Fedora Core", but apparently with version 7, the word "Core" has been dropped. Fedora 7 can be used in either desktop or server mode.
[Apache] is web server software, and half of all web servers on the internet use it. It competes head-on against Micorosofts Internet Information Services (IIS) serverprovided in Windows 2003. The Apache name is partly from thefact that its origins were "a patchy" variant of the NCSA HTTPd 1.3 codebase. Thepopular [IBM HTTP Server] is poweredby Apache, with added support to the rest of the IBM WebSphere software portfolio. The XS team chose Apache v2as the web server platform.
[MySQL] is a relational database management system (RDBMS) software, similar to commercial products like IBM DB2 Universal Database, Oracle DB, or Microsoft SQL Server. The SQL stands for Structured Query Language, developed by IBM in the early 1970s as a standard languageto update and query database tables. MySQL comes in two flavors, MySQL Enterprise for commercial use, and MySQLCommunity, which is community-supported. There are over 10 million instances of MySQL running websites on the internet, which helps explain why Sun Microsystems agreed to acquire MySQL AB company last month.The XS team decided on MySQL 5.0 as the database platform.
To make HTML pages dynamic, including the possibility to add or query database contents, requires programming.A variety of web scripting languages were developed, all starting with the letter "P" to claim to be the programming part of the LAMP platform, including [PHP], Perl, and Python. Later, new programming language frameworks have been developed that do not start with the letter "P", like [Ruby on Rails]. PHP is short for PHP: Hypertext Preprocessor which explains that it pre-processes HTML during web serving,looking for special tags indicating PHP code, allowing programming logic to insert HTML content, such as information extracted from a database.While Python is the language that runs the Sugar interface on the XO laptops, the XS team decided onPHP v5 as the programming language for the server.
As for utensils, you only need a few utilities
A simple text editor: I go old-school and use the classic "vi" (to learn this editor, see the["Cheat Sheet" method] on IBM Developerworks)
secure socket shell (SSH): this allows you to access one server from another
browser access to the internet: when you encounter problems, get error messages, or whatever, it pays to know how to search for things with Google
As for a recipe, the Moodle website spells out some unique details and parameters. For the base LAMP platform,I chose to follow the book [Fedora 7 Unleashed] that has specific chapters on setting up SSH, Apache, MySQL, PHP, Squid and so on. The resultingconfiguration looks like this:
Here were the sequence of events:
I took an old PC that I wasn't using anymore, backed up the Windows system, and installed Linux on top. Thebook above had a Fedora 7 DVD on the back jacket, but I used the [OLPC LiveCD] that had some values pre-configured.
Set the IP address static. I set mine to 192.168.0.77 which nobody sees except my other systems.
My school server is "headless" which means it does not have its own keyboard, video or mouse. It also runs only to Linux run level 3, command line interface only, no graphics.I was able toshare using a KVM switch], but this meant having to remember something on one screen while I was switching over to the other. My Windows XP system has mybrowser connection to the internet to follow instructions or read error messages, so I need that up all thetime. To get around this, on my Windows XP system,I generated SSH public and private keys, copied the public key over to my new Linux system, and used [OpenSSH for Windows] to connect over. Now, on one screen,I have my Windows XP Firefox browser, and a separate command line window that is accessing my Linux schoolserver.
With SSH up and running, I can now use "vi" to edit files, and issue commands to install or activatethe remaining software. First up, Apache. I got this working, and from Windows XP, verified that going to"http://192.168.0.77" showed the Apache test screen.
I installed PHP, and tested it with a simple short index.php file.
I installed MySQL, setup the base "installation databases", and created a test database. Here is whereyou might want to set a password for the MySQL root user, but I chose to do that later for now.
I installed Moodle. It was smart enough to check that Apache, PHP, and MySQL were operational, andapparently I missed a few special "PHP" modules that had to be linked in. I was able to find them, downloadthem, and get them installed.
I brought up Moodle, created a "class category" of SCIENCE and a new class "Chemistry 101", and it allworked.
I also activated Squid, which is a web proxy cache server that stores web pages for faster access.
Another idea was to activate Samba, to provide CIFS file and print sharing, but I decided to put this off.
I got all of this done last Saturday, start to finish. Now the fun begins. We are going to run throughsome tests, document the procedures, and try to get a system up and running in a remote school in Nepal. Fornow, I have only one XO laptop to simulate what the student sees, and one laptop that can represent eithera teacher's Windows-based laptop, or run QEMU and emulate a second XO laptop.For tuning, I might go through the procedures mentioned on IBM Developerworks "Tuning LAMP"[Part 1, Part 2,Part 3].
For those in the server or storage industry that need to understand Web 2.0 information infrastructure better,building a LAMP server like this can be quite helpful.
Are you going to Edge 2013 in Las Vegas, June 10-14?
In my talks with clients about storage, I find similar hesitation on turning on various storage efficiency features that IBM (and other vendors) have to offer. Let's examine a few of them.
Less than half of businesses have activated "thin provisioning" on storage devices that support this feature. Why? IBM introduced thin provisioning on its RAMAC Virtual Array back in 1997! The technology is well proven in the field. Don't know how to report this for charge-back activity? Charge your end-users for the maximum capacity upper limit. Simple enough!
What about Data Deduplication? IBM has had this feature on its N series since 2007, but it wasn't until IBM came out with the IBM ProtecTIER gateway and appliance models that people started to take notice of this technology. Yes, I agree Hash Collisions can be quite scary on competitive gear, but on IBM ProtecTIER we do not use hash codes, and all data is compared byte-for-byte. For those considering hash-based deduplication, hash collisions in general are quite rare. Jeff Preshing does the math for you in his blog post: [Hash Collision Probabilities]. Of course, if you want to leave no doubt in the minds of a jury of your peers, stick with byte-for-byte comparison methods in the IBM ProtecTIER.
Lastly, I have heard concerns of using real-time compression? Really? Real-time compression has been used in wide-area network (WAN) transmissions ever since IBM developed the Houston Aerospace Spooling Protocol (HASP) for NASA back in 1973. IBM has offered real-time compression on tape cartridges since 1986, the year I started with IBM, some 27 years ago. And now, real-time compression is available for file-based and block-based disk systems. All of these solutions are based on the Lempel-Ziv lossless compression algorithms introduced in 1977. One customer I spoke with was unwilling to try compression, because it requires thin provisioning as a pre-requisite. How is that for having one fear based on another one!
IBM places a high value on data integrity. For each data footprint reduction method, IBM has designed a solution that returns back the exact ones and zeros, in the correct quantity and order, as was originally stored.
For more on this topic, come see me present "Data Footprint Reduction -- Understanding IBM Storage Efficiency Options" at [IBM Edge 2013 conference] in Las Vegas, June 10-14.
Yesterday, I was able to get the "Build 650" up and running under Qemu emulation onmy Thinkpad laptop computer. Today, I was able to get my Thinkpad and my XO laptoptalking to each other for a "chat".
The built-in "Chat" activity is one of the many kid-friendly activities included onthe XO laptop for the One Laptop Per Child [OLPC] project.It is also possible for two or more people to share other activities, like editing a textdocument, or browsing the internet.
As they say, emulation is only 95% complete, and this is true in this case as well. My Thinkpaddoes not have a built-in video camera, and for some reason the Qemu emulation does not let mehear any sound, despite specifying "-soundhw es1370" parameter. And lastly, it doesn't have the"mesh network" built-in Wi-Fi capability, just standard 54Mbps 802.1g through my Linksys router.
So, I set both XO and Thinkpad to use the new "xochat.org" jabber server so that the two couldsee each other:
$ sugar_control_panel -s jabber xochat.org
I set my XO nickname to be "TonyP" and my Thinkpad to be "Pearson", and chose blue-orange forthe first, and orange-blue for the second.
The process of starting a chat is similar to other IM systems like IBM Lotus Sametime. You havea neighborhood view that shows all people online using the same jabber server. In my case therewere about 30 or so icons on the screen. From the colors on my XO, I was able to locate my Thinkpad,and invite him to a chat. You can share the chat with everyone on the network, or keep it privatebetween two people. I tried both ways to see the difference.
In a private two-way chat, the first person starts up their Chat activity, and sends an inviteto join to another person. The second person sees a flashing chat bubble on the bottom of thescreen to the left of all the other action bar icons. The difference is that the chat bubble isblue-orange matching the sender, rather than black-and-white of the rest of the icons.
If the recipient happens to be busy doing something else full-screen, like browsing the web, theredoesn't seem to be any interruption. It is only when he goes to "home view" will he see the coloredchat bubble and decide to join or not.
The chat itself colorizes the text to match to color of the participant's icons. Blue for one, and orangefor the other. It two people had identical color schemes I guess it might be hard to tell. Thetext is white, so it is best to choose darker colors for contrast.
A nice feature is that you can save your chat session with the "keep" button on the upper rightpart of the screen, and your dialogue discussion will show up as an entry in the "journal".
Using this technique, it is possible for someone who has one "XO" laptop and one regular computer,or two regular computers, to develop and test applications that involve the sharing aspect of educational opportunities. Chats can be between students, student-to-teacher, or event student-to-mentor.
Last week, on January 31, two of my colleagues retired from IBM. At IBM, retirements always happen on the last day of the month. Here is my memories of each, listed alphabetically by last name.
Mark Doumas retires after working 32 years with IBM. Mark was my manager for a few months in 2003. Back then, IBM was working on launching a variety of new products, including the IBM SAN File System (SFS), the IBM SAN Volume Controller (SVC), a new release of Tivoli Storage Manager (TSM), and TotalStorage Productivity Center (TPC), which was later renamed to IBM Tivoli Storage Productivity Center.
Mark was manager of the portfolio management team, and I was asked to manage the tape systems portfolio. I am no stranger to tape, as one of my 19 patents is for the pre-migration feature of the IBM 3494 Virtual Tape Server (VTS). The portfolio included LTO and Enterprise tape drives, tape libraries and virtual tape systems. My job was to help decide how much of IBM's money we should invest in each product area. This was less of a technical role, and more of a business-oriented project management position
Portfolio management is actually part of a chain of project management roles. At the lowest level are team leads that manage individual features, referred to as line items of a release. Release managers are responsible for all the line items of a particular release. Product managers determine which line items will be shipped in which release, and often have to balance across three or more releases. Architects help determine which products in a portfolio should have certain features. Since I was chief architect for DFSMS and Productivity Center, stepping up to portfolio manager was naturally the next rung on the career ladder.
(Side note: If you were wondering why I was only a few months on the job, it was because I was offered an even better position as Technical Evangelist for SVC. See my 2007 blog post [The Art of Evangelism] for a humourous glimpse of the kind of trouble I got in with that title on my business card!)
While my stint in this role was brief, I am still considered an honorary member of the tape development team. Nearly every week I present an overview of our tape systems portfolio at the Tucson Executive Briefing Center, or on the road at conferences and marketing events.
This year, 2012, marks the 60th anniversary of IBM Tape, but I will save that for a future post!
Jim is an IBM Fellow for IBM Systems and Technology Group. There are only 73 IBM Fellows currently working for IBM, and this is the highest honor IBM can bestow on an employee. He has been working with IBM since 1968 and now retires after 44 years! Jim was tasked with predicting the future of IT, and help drive strategic direction for IBM. Cost pressures, requirements for growth, accelerating innovation and changing business needs help influence this direction.
Many consider Jim one of the fathers of server virtualization. For those who think VMware invented the concept of running multiple operating systems on a single host machine, guess again! IBM developed the first server hypervisor in 1967, and introduced the industry's first [offical VM product on August 2, 1972] for the mainframe.
When I joined IBM in 1986, my first job was to work on what was then called DFHSM software for the MVS operating system. Each software engineer had unlimited access to his or her own VM instance of a mainframe for development and testing. This was way better than what we had in college, having to share time on systems for only a few minutes or hours per day. Today, DFHSM is now called the DFSMShsm component of DFSMS, an element of the z/OS operating system.
At various conferences like [SHARE] and [WAVV] we celebrated VM's 25th anniversary in 1997, and its 30th anniversary in 2002. Today, it is called z/VM and IBM continues to invest in its future. Last October, IBM announced [z/VM 6.2] release which provides Live Guest Relocation (LGR) to seemlessly move VM guest images from one mainframe to another, similar to PowerVM's Live Partition Mobility or VMware's VMotion.
Lately, it seems employees at other companies jump from job to job, and from employer to employer, on average every 4.1 years. According to [National Longitudinal Surveys] conducted by the [US. Government's Bureau of Labor Statistics], the average baby boomer holds 11 jobs. In contrast, it is quite common to see IBMers work the majority of their career at IBM.
The next time you have a tasty beverage in your hand, raise your glass! To Mark and Jim, you have earned our respect, and you both have certainly earned your retirement!
(Note: I have been informed that this week the U.S. Federal Trade Commission has [announced an update] to its
[16 CFR Part 255: Guides Concerning the Use of Endorsements and Testimonials in Advertising]. As if it were not obvious enough already, I must emphasize that I work for IBM, IBM provides me all the equipment and related documentation that I need for me to blog about IBM solutions, and that I am paid to blog as part of my job description. Both my boss and I agree I am not paid enough, but that is another matter. Beginning December 1, 2009, all positive mentions of IBM products, solutions and services on this blog might be considered a "celebrity endorsement" by the FTC and others under these new guidelines. Negative mentions of IBM products are probably typos.)
At a conference once, a presenter discussing tips and techniques about public speaking told everyone to be
aware that everyone in the audience is "tuned into radio station WIIFM" (What's In It For Me). If a member of the audience cannot figure out why the information being presented is relevant to them individually, they may not pay attention for long. Likewise, when it comes to archiving data for long term retention, I think we have many people are tuned into KEFM (the Keep Everything Forever methodology). Two classic articles from Drew Robb on the subject are [Can Data Ever Be Deleted?] and [Experts Question 'Keep Everything' Philosophy].
(Note: For those of my readers who do not live in the US, most radio stations start with
the letter "K" if they are on the left half of the country, and "W" if they are on the right half. See
Thomas H. White's [Early Radio History] to learn more.)
Contrary to popular belief, IBM would rather have their clients implement a viable archive strategy than just mindlessly buying more disk and tape for a "Keep Everything Forever" methodology. Keeping all information around forever can be a liability, as data that you store can be used against you in a court of law. It can also make it difficult to find the information that you do need, because the sheer volume of information to sort through makes the process more time consuming.
The problem with most archive storage solutions is that they are inflexible, treating all data the same under a common set of rules. The IBM Information Archive is different. You can have up to three separate "collections".
Each collection can have its own set of policies and rules. You can have a collection that is locked down
for compliance with full Non-Erasable, Non-Rewriteable (NENR) enforcement, and another collection that allows
full read/write/delete capability.
Each collection can consist of either files or objects. Unlike other storage devices that force you to convert files into objects, or objects into files for their own benefit.
IBM Information Archive is scalable enough to support up to a billion of either files or objects per collection.
Each collection can span storage tiers, even across disk and tape resources.
Object collections are accessed using IBM System Storage Archive Manager (SSAM) application programming interface (API). People who use IBM Tivoli Storage Manager (TSM) archive or IBM System Storage DR550 are already familiar with this interface. An object can represent the archived slice of a repository, a set of rows from a database, a collection of emails from an individual mailbox user, etc.
File collections can be used for any type of data you would store on a NAS device. This includes databases, email repositories, static Web pages, seismic data, user documents, spreadsheets, presentations, medical images, photos, videos, and so on.
The IBM Information Archive solution was designed to work with a variety of Enterprise Content Management (ECM) software, and is part of the overall IBM Smart Archive strategy.
I saw this as an opportunity to promote the new IBM Tivoli Storage Manager v6.1 which offers a variety of new scalability features, and continues to provide excellent economies of scale for large deployments, in my post [IBM has scalable backup solutions].
"So does TSM scale? Sure! Just add more servers. But this is not an economy of scale. Nothing gets less expensive as the capacity grows. You get a more or less linear growth of costs that is directly correlated to the growth of primary storage capacity. (Technically, it costs will jump at regular and predictable intervals, by regular and predictable and equal amounts, as you add TSM servers to the infrastructure--but on average it is a direct linear growth. Assuming you are right sized right now, if you were to double your primary storage capacity, you would double the size of the TSM infrastructure, and double your associated costs.)"
I talked about inaccurate vendor FUD in my post [The murals in restaurants], and recently, I saw StorageBod's piece, [FUDdy Waters]. So what would "economies of scale" look like? Using Scott's own words:
Without Economies of Scale
"If it costs you $5 to backup a given amount of data, it probably costs you $50 to back up 10 times that amount of data, and $500 to back up 100 times that amount of data."
With Economies of Scalee
"If anybody can figure out how to get costs down to $40 for 10 times the amount of data, and $300 for 100 times the amount of data, they will have an irrefutable advantage over anybody that has not been able to leverage economies of scale."
So, let's do some simple examples. I'll focus on a backup solution just for employee workstations, each employee has 100GB of personal data to backup on their laptop or PC. We'll look at a one-person company, a ten-person company, and a hundred-person company.
Case 1: The one-person company
Here the sole owner needs a backup solution. Here are all the steps she might perform:
Spend hours of time evaluating different backup products available, and make sure her operating system, file system and applications are supported
Spend hours shopping for external media, this could be an external USB disk drive, optical DVD drive, or tape drive, and confirm it is supported by the selected backup software.
Purchase the backup software, external drive, and if optical or tape, blank media cartridges.
Spend time learning the product, purchase "Backup for Dummies" or similar book, and/or taking a training class.
Install and configure the software
Operate the software, or set it up to run automatically, and take the media offsite at the end of the day, and back each morning
Case 2: The ten-person company
I guess if each of the ten employees went off and performed all of the same steps as above, there would be no economies of scale.
Fortunately, co-workers are amazingly efficient in avoiding unnecessary work.
Rather than have all ten people evaluate backup solutions, have one person do it. If everyone runs the same or similar operating system, file systems and applications, this can be done about the same as the one-person case.
Ditto on the storage media. Why should 10 people go off and evaluate their own storage media. One person can do it for all ten people in about the same time as it takes for one person.
Purchasing the software and hardware. Ok, here is where some costs may be linear, depending on your choices. Some software vendors give bulk discounts, so purchasing 10 seats of the same software could be less than 10 times the cost of one license. As for storage hardware, it might be possible to share drives and even media. Perhaps one or two storage systems can be shared by the entire team.
For a lot of backup software, most of the work is in the initial set up, then it runs automatically afterwards. That is the case for TSM. You create a "dsm.opt" file, and it can list all of the include/exclude files and other rules and policies. Once the first person sets this up, they share it with their co-workers.
Hopefully, if storage hardware was consolidated, such that you have fewer drives than people, you can probably have fewer people responsible for operations. For example, let's have the first five employees sharing one drive managed by Joe, and the second five employees sharing a second drive managed by Sally. Only two people need to spend time taking media offsite, bringing it back and so on.
Case 3: The hundred-person company
Again, it is possible that a hundred-person company consists of 10 departments of 10 people each, and they all follow the above approach independently, resulting in no economies of scale. But again, that is not likely.
Here one or a few people can invest time to evaluate backup solutions. Certainly far less than 100 times the effort for a one-person company.
Same with storage media. With 100 employees, you can now invest in a tape library with robotic automation.
Purchase of software and hardware. Again, discounts will probably apply for large deployments. Purchasing 1 tape library for all one hundred people is less than 10 times the cost and effort of 10 departments all making independent purchases.
With a hundred employees, you may have some differences in operating system, file systems and applications. Still, this might mean two to five versions of dsm.opt, and not 10 or 100 independent configurations.
Operations is where the big savings happen. TSM has "progressive incremental backup" so it only backs up changed data. Other backup schemes involve taking period full backups which tie up the network and consume a lot of back end resources. In head-to-head comparisons between IBM Tivoli Storage Manager and Symantec's NetBackup, IBM TSM was shown to use significantly less network LAN bandwidth, less disk storage capacity, and fewer tape cartridges than NetBackup.
The savings are even greater with data deduplication. Either using hardware, like IBM TS76750 ProtecTIER data deduplication solution, or software like the data deduplication capability built-in with IBM TSM v6.1, you can take advantage of the fact that 100 employees might have a lot of common data between them.
So, I have demonstrated how savings through economies of scale are achieved using IBM Tivoli Storage Manager. Adding one more person in each case is cheaper than the first person. The situation is not linear as Scott suggests. But what about larger deployments? IBM TS3500 Tape Library can hold one PB of data in only 10 square feet of data center floorspace. The IBM TS7650G gateway can manage up to 1 PB of disk, holding as much as 25 PB of backup copies. IT Analysts Tony Palmer, Brian Garrett and Lauren Whitehouse from Enterprise Strategy Group tried IBM TSM v6.1 out for themselves and wrote up a ["Lab Validation"] report. Here is an excerpt:
"Backup/recovery software that embeds data reduction technology can address all three of these factors handily. IBM TSM 6.1 now has native deduplication capabilities built into its Extended Edition (EE) as a no-cost option. After data is written to the primary disk pool, a deduplication operation can be scheduled to eliminate redundancy at the sub-file level. Data deduplication, as its name implies, identifies and eliminates redundant data.
TSM 6.1 also includes features that optimize TSM scalability and manageability to meet increasingly demanding service levels resulting from relentless data growth. The move from a proprietary back-end database to IBM DB2 improves scalability, availability, and performance without adding complexity; the DB2 database is automatically maintained and managed by TSM. IBM upgraded the monitoring and reporting capabilities to near real-time and completely redesigned the dashboard that provides visibility into the system. TSM and TSM EE include these enhanced monitoring and reporting capabilities at no cost."
The majority of Fortune 1000 customers use IBM Tivoli Storage Manager, and it is the backup software that IBM uses itself in its own huge data centers, including the cloud computing facilities. In combination with IBM Tivoli FastBack for remote office/branch office (ROBO) situations, and complemented with point-in-time and disk mirroring hardware capabilities such as IBM FlashCopy, Metro Mirror, and Global Mirror, IBM Tivoli Storage Manager can be an effective, scalable part of a complete Unified Recovery Management solution.