The following contains information about the future direction of IBM products, but it not a commitment that IBM will deliver specific features or capabilities, or that IBM will deliver any product releases at all. Future product direction, dates, features or capabilities can change at any time without notice. The screen shots in the blog represent non-production build and the UI is subject to change.
Over the past couple of months, I have been blogging about Sametime every Sunday. There are more then 100 new features going into Sametime 7.5 and I have only scratched the surface. In order to show all the features I would of had to start blogging in 2004 about 7.5. The other day I had a conversation with a customer about all the great features in the Sametime 7.5 client. After I rambled on for about 10 minutes, I realized the person started to look confused. It was then I realized how much cool functionality went into Sametime 7.5 and I how I had the ability to adopt these features as it was developed.
When people first see Sametime 7.5, they may be overwhelmed with all the great features. I was able to see these features built into the product through months of alpha and beta testing. Since the user population is what is going to drive Sametime, it is important to train users on the new interface and features. IBM takes into consideration teaching users of a new client interface when deploying a product. This is one reason whey Help in Sametime is more robust.
Through preferences, the user has the ability to change how they would prefer to have help displayed using the client.
There is also the ability to specify a help server. This concept is something that I am starting to grasp more. If you haven't read Adam Gartenberg's Blog yet, I strongly advise you to do so. This week he had one particular post that I was very curious to see responses on. He was looking for feedback on a Sametime Help Wiki. At first I thought this wouldn't work and could be more administrative nightmare, but the more I think about it, the better I like the idea. I would appreciate your feedback on the idea of a Wiki for help documentation.