Starting from MDMPIM 9.1-FP2 and MDMCS 10 onward, there is a great tool for customers to collect support related data for the technical support team. The pimSupport.sh script is located in $TOP/bin/ directory. Here are the steps you may follow to collect the support information: 1. Login to the PIM installation server side as your PIM user. 2. Run the $TOP/bin/pimSupport.sh script. You may use the following parameters. Note the value after parameter "-p" is the PMR number separated by "." instead of ",". $... [More]

Marcações:  support mdmpim infosphere mdm collect mdmcs