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IBM Analytics new support option- Continuing support after product EOS including Db2,Informix,Cognos,ILG&ECM product line
Abstract IBM is pleased to announce a new support option available to you when your software reaches End of Service (EOS). IBM will offer Continuing Support for selected Analytics(Db2,Informix,ILG, ECM&Cognos) products and releases. This offering will provide you with continued access to the same knowledgeable global Support team you are working with today. Content IBM is pleased to announce a new support option available to you when your software reaches End of Service (EOS). IBM will offer Continuing Support for selected Analytics... [More]
Marcações:  support ecm continuing cognos db2 analytics ilg |
IBM Analytics产品线(Db2,Cognos,ILG&ECM)推出EOS后持续支持新选项
对 于不能在 终止技术支持服务(EOS) 之 前完成系 统升级的 客户, IBM Analytics 产品线近日推 出了一个 新举措来为 客户的业 务连续性 保驾护航 : 这些产品在EOS 后 继续提供 非代码补 丁级别的 技术支持 。 有了这个新服务,客户就可以在产品 EOS 后继续选择享受 IBM 全球的技术支持资源 – 只需继续购买产品的标准维保服务( S&S )即可。 这是 : 对现有标准维保服务的增强 客 户 有更多的 时间缓 冲做系 统 升 级 继续协助并解决客户遇到的技术问题 可以提供已有的代 码补 丁 但非 : 替代 现 有的 标 准 维 保服 务 替代 现 有的 维 保延 续 服 务 代 码级别 的新 补 丁 第三方的 组 件 问题 涵盖的产品线及版本: Db2 所有版本 Cognos BI 10.2及后续版本 Content Collector 4.0 及后 续 版本 Content Collector for SAP Applications 4.0 及后 续 版本 Content Foundation 5.2 及后 续 版本 Content Integrator 8.6... [More]
Marcações:  ecm support ilg analytics cognos db2 eos |
Tech Tip: Enabling metadata imports from Cognos 10 in InfoSphere Information Server, Version 8.7 |