Resource Info: Your Support Questions -- Answered!
KateDawson 060001TQ2C Visits (2013)
Have you been looking for answers to common support questions, such as:
Look no further than a new video now available on IBM Education Assistant! The video, IBM Software Support Technical Support Overview, provides a comprehensive look at IBM Support processes, tools, and tips. At just over 20 minutes in length, you can choose to watch the entire video (recommended!) or you can jump ahead to topics of interest to you by clicking links in the video Outline.
We encourage you to watch the video today and share it with other members of your organization who contact IBM Support.
If you aren't familiar with the many valuable modules available to you on IBM Education Assistant, click here to learn more.